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Volunteer roles in aldridge, walsall

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Page 1 of 35
Remote
Unpaid role, expenses paid
Voluntary
Job description

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

Why volunteer with us?

  • Make a difference - you will volunteer directly with victims and/or alongside staff.
  • Gain skills and experience - you will receive training on how to provide practical and emotional support.
  • Join our community - you will be part of a large community of over 1,500 volunteers and staff.
  • Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

 Volunteering with Victim Support in West Midlands

As a Volunteer your role will include:

  • Contacting services users to conduct a needs assessment, identifying service user needs and services to be delivered
  • Deliver the appropriate services consisting of emotional and practical support
  • Signpost to other organisations where needed, and complete onward referrals where consent has been obtained from the victim. 
  • Advocate for service users with other organisations where appropriate e.g. with the police, housing associations etc.

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:

  • Be 18 years of age or over.
  • Be able to volunteer for at least 3 hours per week, for at least 12 months.
  • Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
  • Undertake an enhanced DBS check & be part of the DBS update service.
  • Be able to provide two satisfactory references.

Have an active email address that you are comfortable using in order to engage with VS communications. 

Expenses

  • All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

  • VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
  • VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
  • We are happy to make reasonable adjustments to support you through the application process.

Want to find out more?

  • If you have any questions or would like to find out more about this role, please contact the Volunteer Manager Steven Postans (details can be found on the Victim Support volunteering opportunities webiste)

Download the role description for more details

Application resources
Posted by
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: 28 July 2025
Closing date: 29 August 2025 at 16:52
Tags: Advice / Information, Advocacy, Crime, Domestic Violence / Abuse, Justice

The client requests no contact from agencies or media sales.