Volunteer roles in bali or ealing
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Nova:
Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.
Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:
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Developing knowledge, education and confidence
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Connecting diverse groups
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Providing opportunities
Our work, operates on 2 levels:
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Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering
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Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action
Role Description:
This role will be to act as a teaching assistant to tutors delivering ESOL/ English classes for learners 19+.
You will:
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Enjoy working in a team
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Provide tutorial support
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Position yourself as a resource for learners
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Work one-on-one or with smaller groups of learners who need additional help
You need to be:
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DBS Checked
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Confident in the use of IT
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Some experience of supporting learners with English
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Committed
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Competent
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Reliable
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Honest
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Punctual
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Patient
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Fair
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Open minded
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Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.
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Comfortable following Nova staff directions and working independently
Further information:
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Induction and appropriate training will be provided.
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Teaching or coaching experience would be desirable but not essential.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Animal Fosterer
As an animal fosterer, you would be supporting the RSPCA in providing either our cats, rabbits, guinea pigs, or other small furries with the safety of your home whilst tending to their welfare needs such as feeding and grooming. In addition to this, by providing a temporary loving environment, you will play a crucial role in their wellbeing and socialisation, which will significantly improve their chances of successful rehoming.
Once everything is in place, the animal center will guide you through the fostering process and ensure that you have all the necessary equipment, food, and veterinary care for your foster. The RSPCA is also happy to reimburse any other pre-agreed expenses that you may incur through volunteering for us.
Whilst our animals are in your foster care, you will:
- Provide them with care, suitable housing, and a safe environment as per our policies and guidelines.
- Feed, water, and groom them in line with our advice.
- Transport them to any veterinary appointments if required.
- Provide them with your time and patience.
- Help us spread the word about the animals in your care so they might find their forever home quicker.
- Playing and cuddles are also a must!
What we are looking for in a volunteer Fosterer
- Volunteers aged 18 or over who have had plenty of experience caring for animals.
- Fostering experience is beneficial but not essential as training is provided.
- For their wellbeing, the whole family should be on board with fostering an animal.
- Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they cannot be so, please let us know if this is the case).
- You will need to live in our branches area.
- You will need to be able to pick up supplies from our office in Eastcote and transport animals to the vets for routine and emergency appointments.
What we can offer you as a volunteer Fosterer
- You will be making a massive difference to the welfare of the animals in your care.
- Join a community which will enable you to meet new people and make new friends.
- Learning new skills through our comprehensive induction and fostering training programme.
- Enhance your CV by adding your volunteering experience and newly acquired skills.
It is worth mentioning that our animals do have different needs as whilst some are ready for rehoming others may require rehabilitation or ongoing medication. Therefore, we also aim to understand your situation and circumstances to ensure that we match you with your perfect foster animal.
Join us in making a real difference to the lives of animals in need
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Go Dharmic is seeking a dedicated and detail-oriented volunteer to assist in managing and growing our online stores on Shopify and eBay. This role supports our fundraising efforts, with all proceeds going toward humanitarian aid, food relief, and environmental initiatives.
Key Responsibilities:
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Manage product listings on Shopify and eBay (descriptions, pricing, photos)
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Support inventory tracking and order fulfillment coordination
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Monitor customer queries and provide timely responses
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Assist with basic marketing tasks, such as promotions and social media integrations
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Analyze sales reports and suggest improvements to drive growth
Ideal Candidate:
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Experience with Shopify and/or eBay platforms
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Strong attention to detail and organizational skills
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Interest in social impact, charity, or nonprofit work
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Able to commit a few hours per week remotely
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join HELPING CHILDREN INC – Make a Global Impact from Anywhere
HELPING CHILDREN INC, a 501(c)(3) nonprofit organization registered in California, USA, is seeking committed, passionate, and qualified individuals from every country to serve as Online Volunteer Country Directors. This is a remote leadership opportunity to represent HELPING CHILDREN INC in your country and play a key role in advancing our mission to protect, support, and empower children globally.
About HELPING CHILDREN INC
We are a global nonprofit dedicated to improving the lives of children through health, education, protection, and empowerment programs. From humanitarian aid to policy advocacy, our work spans continents and cultures – driven by a commitment to equity and justice.
Role: Online Volunteer Country Director
Location: Your country (fully remote)
Time Commitment: Flexible (minimum 5–8 hours per week)
Compensation: Volunteer / Unpaid
Reporting to: Global Volunteer Coordinator, HELPING CHILDREN INC
️ Key Responsibilities
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Serve as the official country representative of HELPING CHILDREN INC
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Establish and grow a network of volunteers in your country
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Identify local needs and opportunities to implement or partner on child-focused projects
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Organize virtual awareness campaigns, fundraising, and outreach events
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Coordinate with the international team for reporting and alignment with global strategy
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Represent HELPING CHILDREN INC in local forums, events, or online platforms
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Promote HELPING CHILDREN INC through local partnerships and media
✅ Ideal Candidate
We are looking for individuals who are:
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Passionate about child rights, education, health, and protection
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Fluent in English (basic proficiency required)
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Active in their local communities or online networks
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Strong communicators with leadership or coordination experience
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Able to commit time consistently and responsibly
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Tech-savvy and capable of using email, Google Drive, and Zoom
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Students, professionals, educators, activists, and retired individuals are welcome
Benefits to You
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Serve a meaningful cause from the comfort of your home
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Gain global nonprofit leadership experience
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Receive a Certificate of Appointment as Country Director
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Access to exclusive training, resources, and networking opportunities
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Be featured on HELPING CHILDREN INC’s website and social media as an ambassador
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Contribute ideas to global child development projects
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Opportunity to lead your own team of volunteers in-country
Join Us and Be the Voice for Children in Your Country
Together, we can create a better world for children—no matter where we are. Become an Online Country Director with HELPING CHILDREN INC and help bring lasting change.
Would you like me to also prepare a Google Form template for application submission or provide a version
"HELPING CHILDREN INC is a nonprofit organization committed to improving the lives of children and youth worldwide.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Education trustee for Lancaster Independent School for Alternative Learning with senior educational experience.
What will you be doing?
We are looking for an Education Trustees who can contribute to the strategic direction of our small independent school based in Lancaster, Ofsted rated "Good"; attending termly Board meetings required by the independent school standards.
The Board meetings are usually on a Friday afternoon and can be attended remotely.
Be the trustee presence on the Education Committee (other members of the committee are senior teaching staff), to provide oversight of the School Improvement plan and report back to the board of Trustees on status; attending bi-termly Education Committee Meetings.
The Education Trustee has line manager responsibility of two members of the school senior leadership team, including annual performance reviews.
At least once per term (3 times per year) the Education trustee will be expected to spend at least half day at school to complete lesson observations of direct report.
We are looking to make prompt appointment to better support our school.
What are we looking for?
Commitment to the ethos and values of the school and a willingness to devote time, enthusiasm and effort to the duties and responsibilities of a Trustee.
Specific professional knowledge and strategic experience in at least one of the following:
▪ Leadership experience within a school
▪ Experience of Independent School Standards
Willingness to attend meetings of the Board and other meetings as required . Willingness to undertake training and participate in evaluation of the Board’s work.
The Charity and schools are committed to safeguarding and promotes the welfare of children and young people, and expects all staff to share this commitment. An enhanced DBS check is required for all successful candidates.
Conduct as a Trustee is underpinned by the seven principles of public life, as identified by the Nolan Committee:
Selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
What difference will you make?
The opportunity carries the responsibility and purpose of ensuring the future viability of a very special school offering alternative education in the Lancaster area.
The school is not running at optimum capacity and strategic direction and support to broker key relationships to ensure student recruitment is operating in a way which reaches the young people most in need of our support is vital to the overall success of the charity and to open up opportunities for future investment and growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
- sort and clean stock
- serve customers
- create eye catching displays
- identify potentially valuable stock
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- honesty and trustworthiness
- reliability
- enthusiasm
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
When people suspect they have Lyme disease, their first port of call is a health professional (HP), yet HP knowledge of Lyme disease tends to be low. The Lyme Resource Centre has been increasingly attending HP conferences to raise awareness. However, we now need help to make our approach to these events more streamlined, efficient with an experienced events specialist to help support the rest of the team so they can concentrate on presentation content etc. Whilst the major focus is HP conferences, there are 1-2 other major events where event support is also needed. Previous experience in events coordination is essential.
Key responsibilities seen as:
Overseeing co-ordination of LRC events (e.g. HCP conferences, Parliamentary events, big public conferences)
Completing admin, paperwork (contracts, insurance, invoicing etc.)
Liaising with event organisers
Monitoring event status, progress & costs
Designing processes, policies that facilitate event organisation and advise Trustees on how to evolve event management
Organising post-event follow-up emails
Advising LRC team members of required actions, deadlines
Organising printing, materials, equipment for event as required (working with materials specialist?)
Liaising with team members, project leaders, Trustees, treasurer
Taking part in relevant team and other meetings
Key competencies
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Organisational skills
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IT competent
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Team working
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Good intuition, initiative
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Good communication – verbal & written
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Attention to detail
The application process for prioritised candidates is likely to be an initial exploratory conversation, followed by an interview with two Trustees.
Aiming to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public & health professionals about ticks & Lyme disease
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Trustee will engage in all aspects of our governance, with a particular focus on financial strategy and governance.They will use their sound financial skills & experience to support the Board’s understanding & interpretation & to ensure legislative compliance.
- To support the Board to oversee & to ensure appropriate presentation of budgets, accounts, management accounts and financial statements.
- To ensure appropriate presentation of accounts and records, ensuring that financial resources are spent in accordance with the charity’s policies, good governance, legal & regulatory requirements.
- Liaising, where applicable, with the Chair/ other appropriate members of staff and supporting on financial matters
- Supporting the Board to monitor the financial viability of the charity.
- Creating, in conjunction with relevant trustees and staff, sound financial processes and procedures for the control of the charity’s assets.
- Advising on the financial implications of the charity’s strategic plan.
- Reviewing the annual accounts and, where applicable, liaising with the charity’s external auditor to ensure the accounts are compliant with the current charities’ SORP.
- Ensuring that sound financial management is maintained and ensuring expenditure is in line with the charity’s objects.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you qualified to teach Yoga and passionate about promoting wellness? We are looking for dedicated volunteers to facilitate Chair Yoga sessions on Mondays at 7pm in our Tooting Recover Café. If you would like to promote relaxation and reduce others anxiety through mindful breathing and movement, we would like to hear from you!
about the service
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
What you will be doing
- Lead engaging chair yoga sessions for participants of mixed ages and abilities
- Assisting participants with the correct movements and breathing techniques
- Provide a supportive and welcoming environment, encouraging participation
- Provide guidance and support to help individuals to enhance their flexibility, strength and relaxation
The skills you need
- Qualified to teach Yoga
- Patience, empathy and a positive attitude
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
- Good communication skills
Disclaimer
Hestia is proud to be a Disability Confident employer. Should you require our role pack in an alternative format or wish to discuss any reasonable adjustments you may need for your interview, please contact hestia. As part of the process of volunteering, all applicants will need to complete a DBS and references. If you have any convictions/cautions, this does not mean that you cannot apply for any of our roles, however we do require a DBS for all positions. We ensure that all positive disclosures on DBS records are discussed with our volunteers and fairly assessed.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Are you a friendly, patient, and supportive individual who loves to connect with people?
As a Club Support Assistant, you will be on the front lines, directly engaging with our club members during sessions. You'll play a vital role in creating a warm, inclusive, and fun atmosphere, ensuring everyone feels comfortable and encouraged to participate.
Key Responsibilities:
- Welcoming and Engaging: Greet club members as they arrive, help them settle in, and ensure they feel comfortable and included.
- Encouragement and Support: Provide positive encouragement and support to members as they choose songs, take turns singing, and interact with each other.
- Facilitating Participation: Assist members with selecting songs, navigating the karaoke equipment (with guidance), and gently encouraging participation in singing and social activities.
- Creating a Positive Atmosphere: Help maintain an energetic, respectful, supportive environment where friendships can grow.
- General Assistance: Support the Music Leader and Singing Tutor with practical tasks during sessions, such as setting up/packing away equipment, managing song queues, and ensuring smooth transitions.
- Safeguarding: Be aware of and adhere to the club's safeguarding policies and procedures to ensure the safety and well-being of all participants.
We're Looking For Someone Who Is:
- Naturally compassionate, patient, and empathetic.
- Friendly, approachable, and a good listener.
- Enthusiastic about music and community.
- Reliable and punctual.
- Comfortable interacting with adults with learning difficulties (previous experience is a bonus, but a willingness to learn and adapt is key).
- Able to work effectively as part of a team.
- Committed to promoting an inclusive and respectful environment.
Time Commitment: Approximately 1-2 hours per week (during club sessions), plus occasional brief pre- or post-session discussions.
DBS checks will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.
Could you spare a few hours a week to help us?
ABOUT THE ROLE
We are looking for volunteers, preferably with corporate fundraising experience to:
• research the corporate giving landscape and the interests of potential donors
• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values
• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC
• keep a record of all approaches
Time Commitment
• This role is flexible and can easily fit round your other commitments.
Location of Volunteering
• Homebased
ABOUT YOU
• an interest in Alex TLC and the work that we do
• access to a computer/laptop with an internet connection, and a printer
• basic understanding of the complexities of leukodystrophy
• excellent written skills
• excellent organisational and administrative skills
Benefits to you:
• Meeting and working with new people
• The ability to volunteer around your own commitments
• Learning new skills whilst having fun!
• Adding to your CV
• Helping those affected by leukodystrophies
We can only accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


"Before I never used to open a book because I thought I couldn’t read but now I can. I used to think it was boring reading before but now I don't." - from a learner working with an ALT Reading Coach
The Adult Literacy Trust (ALT) wants to help adult learners break the cycle of poor literacy by offering them personalised reading support.
We offer one-to-one literacy support as a complement to formal teaching in education settings. We are dedicated to ensuring that adults who wish to improve their literacy skills - and to increase their life chances - receive the help they need to become confident readers.
Would you like to support an adult learner to become a confident reader? We are looking for volunteers to become trained Reading Coaches and work with adult learners on a one-to-one (or sometimes one-to-two) basis.
What it looks like in practice:
- Meeting a learner weekly, on-site at their college campus, typically before or after their formal classes for about an hour a week
- Building a constructive relationship with a learner
- Helping to check the learner’s understanding, build their confidence in reading, and provide support where needed
- Helping the learner practice skills they’re learning in the classroom and encourage confidence and resilience so that they persist with their studies
Where and when:
We have opportunities across London and we'll work around your schedule.
ALT is partnered with a range of colleges across London as we assign you to a location that works for you. All our locations are listed on our website.
The timings are flexible - ALT match you to a learner based on your respective availability. Typically, most ALT sessions take place sometime between 10am-6pm, Monday to Friday.
Personal Specification:
No prior teaching experience or qualification is needed. We provide full training so that volunteers are confident to start their sessions. However, volunteers must:
- Be at least 18
- Be able to speak and write English well enough to communicate clearly.
- Have a minimum education of a secondary school level or equivalent (i.e. hold a GCSE or equivalent, in any subject).
- Be willing to undergo a DBS check (provided by ALT)
- Have the right to volunteer in the UK
About us:
The Adult Literacy Trust provides adults with one-to-one support to improve their reading skills and confidence, as a complement to formal education provision, ensuring that individuals who wish to improve their literacy skills receive the help they need to become successful readers, and to increase their life chances.
Delivered through a network of specially trained volunteer Reading Coaches, our charity works closely with learning providers - such as Further Education Colleges and Institutes for Adult Learning - to assist people from some of the most disadvantaged communities who could benefit from enhanced support, strengthening learners’ outcomes from their participation in adult community education.
The client requests no contact from agencies or media sales.
Do you have a flair for communication and a desire to help us reach more people?
As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.
Key Responsibilities:
- Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
- Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
- Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
- Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
- Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
- Administrative Support: Help organise and maintain marketing materials and contact lists.
We're Looking For Someone Who Is:
- Creative and has a good eye for engaging content.
- Organised and attentive to detail.
- Familiar with social media platforms (e.g., Facebook, Instagram).
- Able to communicate clearly and concisely in writing.
- Proactive and able to take initiative with guidance.
- Reliable and able to commit to agreed-upon tasks.
- Passionate about the club's mission and helping us reach new audiences.
- Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!
Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.

