Volunteer Roles in Birmingham, West Midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Our Trustees are a team of volunteers who use their diverse skills, experience, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.
For families facing tough times, a holiday is a much-needed break from the day to day, as well as giving space and time to breathe, think differently. A holiday is essential for building wellbeing and hope for the future, especially when the present is challenging.
About you
You'll have the energy, integrity, passion, and skills to work with the Board of Trustees, our CEO and staff team, and our community, to drive forward a successful and dynamic future for our charity and the families we support.
We’re particularly looking to add the following professional skills and experiences to our team.
- Developing digital products, tools and/or services.
- Directly supporting children and/or families on an ongoing professional basis.
- Fundraising in a charity through voluntary donations or commercial income.
You don’t need to have been a Trustee before, but you do need to be willing to do some training to help you understand the role and the responsibilities that come with it.
We actively encourage applications from under-represented, marginalised and racialised groups, and those with lived experience of any of the barriers families face to having time away together. That’s things like mental or physical ill health, disability, domestic abuse, being a young carer or living on a low income.
We will make adjustments to our schedule and processes to ensure new trustees can be included and supported in the role.
More diverse perspectives on our Board help us make better decisions for families.
What we offer you
The biggest thing we have to offer is the chance to put your skills and experience to good use making the lives of families who are having a tough time better.
You’ll join a team who really care about making a difference and approach it with real openness and drive. Right off the bat we’ll connect you with the other Trustees and staff so you can get to know everyone, and we’ll buddy you up with another Trustee, so you’ve got someone to help you navigate it all as you settle in.
Expenses
You won’t get paid for your time, but we’ll make sure you aren’t out of pocket by covering the cost of your travel to meetings, childcare or other care if you need it, and a range of other expenses you might have while doing the role. We’ll book and/or pay for these in advance if you prefer.
How to apply
When you click 'Quick Apply' you'll find a link to upload your CV and answer a couple of screening questions.
We will make adjustments to the recruitment process wherever possible to ensure that no applicant is disadvantaged for any reason.
- Monday 20th May - Applications close at 9am
- w/c 3rd June and w/c 10th June - First interviews with a panel of current trustees
- w/c 17th June - Second interviews with Jackie our Vice Chair of Trustees
After the interviews we’ll contact anyone we’d like to join the Board with an offer subject to references and checks.
If you accept, we’ll take up your references, do a DBS check and confirm your eligibility to act as a Trustee. If that’s all ok, you’re in! We’ll introduce you to the rest of the Trustees and get started with your induction.
Formal appointment happens at the next Board meeting which is on Thursday 5th August.
The client requests no contact from agencies or media sales.
Who we are
Travel Radar provides high quality and relevant industry insight across the Commercial Aviation
& Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the
leading providers of Aviation News available online, and in 2023 are expanding to become the
leading digital hub for all things aviation and air-travel. With an ever-growing remote team of
over 100 staff, we bring exciting and interesting content 24/7 from around the globe to a reach
of over 30 million users per month.
Our mission to change how travel is seen, involves showing people how to make their journeys as
fulfilling as possible through providing the latest news and how to improve journey quality. This
is supplemented with providing the industry with leading edge visual content, data and jobaggregation. It’s an exciting time to become a part of Travel Radar.
What you’ll be doing
We’re on the lookout for a Social Media Assistant/Content Creator to join our high-performance Social Media Team. Some of the things you’ll be doing week-to-week includes:
• Assisting creating creative and engaging social media strategies for our platforms,
and enacting them day to day
• Managing the day-to-day posting of a particular social media channel such as
LinkedIn, Facebook, Twitter, Instagram, Tiktok and LinkedIn
• Planning and delivering content across different platforms using scheduling tools
such as Buffer and/or Meta Business Suite
• Assisting to develop, launch and manage new competitions and campaigns that
promote Travel Radar and the brand
• Forming key relationships with influencers in the aviation and air-travel space across
your particular social media platform
• Managing and facilitating social media communities by responding to social media
posts and developing discussions, including direct messages and mentions/@’s
• Researching and evaluating the latest trends, techniques and algorithm changes in
order to find new and better ways of creating and measuring social media activity
What skills and experience you’ll bring to us
We’re all about learning and development here at Travel Radar, so we don’t expect you to
know everything to apply to us! Whether you’re an undergraduate looking to gain real-world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.
Here are some of the skills that’ll be required, and some that’ll be beneficial to have:
Skill Required? Beneficial?
Proven social media or content curation experience (Required)
A passion for aviation or wider travel industry (Beneficial)
Ability to schedule content weekly (Required)
IT proficiency – ideally with Buffer/Hootsuite knowledge (Beneficial)
Strong content curation skills including Canva/Graphic Design (Beneficial)
Knowledge of data analysis and social media analytics (Beneficial)
Expert knowledge in one or more social media platforms (Beneficial)
Misc.
Reports to: Social Media Manager
Reporting to you: n/a
Hours per Week: 5hrs/week
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IHF Website Design and IT Volunteer
Make a difference in the lives of children around the world!
The International Humanity Foundation (IHF) is seeking passionate volunteers to join our Website Design and IT team. As a volunteer, you will play a vital role in helping us to:
Educate marginalized children in Indonesia, Kenya, and Thailand.
Provide safe homes for children in need.
Empower adults to start their own non-profits.
What you will do:
Assist our Website & Media Teams in visual editing of content for social media platforms and website design.
Collaborate with volunteers from around the world on website and marketing materials.
Use your creativity and skills to help us share our story and make a difference.
Why volunteer with IHF?
Make a real impact in the lives of children and families.
Gain valuable experience in website design and IT.
Join a global network of passionate volunteers.
Work with a flexible schedule from the comfort of your own home.
Who we are looking for:
Individuals with a passion for visual communication and design.
Proficiency in Google Suite applications.
A deep empathy for impoverished children and their communities.
A commitment to our core values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are You Ready to Elevate Your Impact?
IHF invites passionate individuals, both experts and learners, to join our dynamic Fundraising & Grant Writing Team. Volunteer globally from the comfort of your home, dedicating as little as an hour a month. Your contribution, big or small, will help children reach for a brighter future.
About IHF
IHF, an award-winning International Non-profit, has been actively making a difference since 2001.
Our mission is two-fold: To educate impoverished children, activating their highest potential, and nurturing healthy, loving communities. Additionally, we educate global citizens through real-life experiences, both online and in person, fostering an understanding of impoverished communities, practical skills, and the value of diverse cultures.
Why Join Our Fundraising & Grant Writing Team?
Global Impact: Connect with diverse cultures and backgrounds while contributing to a brighter future for children.
Learning Hub: Acquire real-world experiences in fundraising and grant writing, regardless of your level of expertise.
Sponsor & Donor Relations: Engage in meaningful relationships that drive positive change.
Active Teams Seeking Your Support
Fundraising Team
Grant Writing Team
Sponsor & Donor Relations
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Unleash Your Passion, Volunteer Online with IHF!
Make a difference from anywhere in the world: Join the International Humanity Foundation (IHF) and help us empower marginalized children and communities. We offer flexible online volunteering opportunities in four exciting divisions:
A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist with applications, interviews, calendars, and more.
B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track donations, process grants, and ensure financial stability.
C. Education & Administration: Make a lasting impact on children's lives. Develop curricula, mentor youth, and contribute to various educational projects.
D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics, translation, or writing to connect with the world.
Benefits:
-
Make a real difference: Contribute to a meaningful cause and change lives.
-
Gain valuable skills: Enhance your knowledge and develop new abilities.
-
Connect with a global community: Collaborate with passionate volunteers from diverse backgrounds.
-
Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.
No matter your experience, you can make a contribution! We welcome individuals with various skills and levels of expertise.
Ready to join us?
Together, let's create a brighter future for all!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are You Ready to Elevate Your Impact?
IHF invites passionate individuals, both experts and learners, to join our dynamic Fundraising & Grant Writing Team. Volunteer globally from the comfort of your home, dedicating as little as an hour a month. Your contribution, big or small, will help children reach for a brighter future.
About IHF
-
IHF, an award-winning International Non-profit, has been actively making a difference since 2001.
-
Our mission is two-fold: To educate impoverished children, activating their highest potential, and nurturing healthy, loving communities. Additionally, we educate global citizens through real-life experiences, both online and in person, fostering an understanding of impoverished communities, practical skills, and the value of diverse cultures.
Why Join Our Fundraising & Grant Writing Team?
-
Global Impact: Connect with diverse cultures and backgrounds while contributing to a brighter future for children.
-
Learning Hub: Acquire real-world experiences in fundraising and grant writing, regardless of your level of expertise.
-
Sponsor & Donor Relations: Engage in meaningful relationships that drive positive change.
Active Teams Seeking Your Support
-
Fundraising Team
-
Grant Writing Team
-
Sponsor & Donor Relations
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Caring Volunteers Needed: Are you concerned about our world’s future? You can have a positive impact and meet people Internationally, from your home, as you have a spare hour here and there each month. Do you enjoy Human Relations and thrive working in the human relations division of any Institution, University or Association? Then we need you.
As an online “ At Home” Volunteer, you will be working with people from a wide variety of countries and cultures, all believing in passing on the right to basic education, the importance of cultural exchange, and giving voice to the voiceless.
The Position: We ask Volunteers to contribute a minimum of one hour a month. Within our Human Resource Division you will be learning to process applicants from around the world, assigning them to appropriate Teams and coordinating the Team Leads training sessions and monthly meetings. While English is required, you will learn to be comfortable with various global accents as well as proficient in your Interviewing skills and background research. You will practice team organizing & management skills. Depending on which teams you join, you will learn non profit contracts, global time zone coordination and other very basic, practical skills when working with people Internationally and online.
IHF Overview
The International Humanity Foundation (IHF) is a 501 c3 International Non- profit, founded in 2001. Our two-fold mission is (1) to Educate marginalized children—activating their highest potential and nurturing healthy, loving communities around them. The happiness of our worlds children rises above all political and religious differences; And equates to the quality of our worlds happiness tomorrow. — (2) to Educate global citizens through communication and real life experiences, (online and in person), about the realities of marginalized communities; while teaching practical skills in aiding needed efforts, thus giving voice to the voiceless.
For over twenty years, IHF has offered children and adults (from young through retirement) venues for learning and safely practicing leadership skills.
IHF is a unique organization. It believes in absolute transparency and functions almost entirely through the efforts of its hundreds of unpaid volunteers from all over the world. Our volunteers give their time, skills, energy, and love, working toward a better world for all, one child, one human, at a time. We believe caring, quiet growth produces deep healthy roots.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Due to the nature of the group, this opportunity is for men only. The Men’s Health Telephone Group is a chance for blind and partially sighted men to come together and discuss any aspects of men’s health over the telephone once a month. This group is for men to share experiences of any aspect of men’s health including sexual health, contraception, etc. However, the group is not for the sharing of medical advice. You should be someone who is comfortable listening to conversations about men’s health that may include talk of a sexual or personal nature. You will be: Helping to ensure participants feel comfortable and to facilitate discussion. Helping the group participants feel safe to be in the group and to enable them to join in the group discussion month. Looking after participant welfare within the group and flagging any welfare or safeguarding concerns to Talk and Support for follow up. You will also ensure that no medical specific information is given in the group.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.