Volunteer volunteer roles in Brussels
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
As a Volunteer DevOps Engineer at GHRI, you will support the backbone of our digital health systems. You’ll help build and automate infrastructures that make our telemedicine services stable, secure, and scalable.
Perfect for students, early-career DevOps talents, or tech enthusiasts looking to gain real-world experience while contributing to a meaningful global cause.
Key Responsibilities
Assist in deploying and maintaining cloud infrastructure (AWS, Azure, or GCP).
Support CI/CD pipeline setup, testing, and automation.
Monitor system performance and ensure uptime for GHRI platforms.
Collaborate with engineers to improve system reliability, speed, and security.
Handle basic security, backups, and documentation.
Help troubleshoot infrastructure issues and optimize workflows.
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Requirements
Basic understanding of cloud services (AWS/GCP/Azure).
Familiarity with Linux environments.
Knowledge of CI/CD tools (GitHub Actions, GitLab CI, Jenkins).
Experience with Docker or Kubernetes is a bonus.
Good communication, eagerness to learn, and a problem-solving mindset.
Interest in digital health, telemedicine, or humanitarian technology.
What You’ll Gain
Hands-on DevOps experience on real digital health projects.
Mentorship from industry and tech experts.
Flexible hours that work with your schedule.
Certificate of Volunteer Service from GHRI.
Projects that significantly boost your resume and portfolio.
A chance to contribute to life-changing healthcare innovation.
How to Apply
Send your CV
Use the subject line:
“Volunteer DevOps Engineer – GHRI”
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new volunteers from all over South West and Channel Islands to be Speak out. Stay Safe Volunteers. You would visit primary schools local to you to help us protect a generation of children from abuse and neglect.
In 2022 the NSPCC's Speak out. Stay safe volunteers returned to primary schools. As a Speak out. Stay safe. volunteer, you will visit primary schools to deliver Speak out. Stay safe. workshops that teach children about the different types of abuse and how they can speak out and stay safe. Our Speak out. Stay safe. workshops are age-appropriate and memorable and need an energetic and enthusiastic person to deliver them. You'll work alongside other Speak out. Stay safe. volunteers to make sure at the end of each session the children feel empowered and know who they can speak out to if they are worried.
If you are interested in volunteering as a Speak out. Stay safe. volunteer and want to find out more about the role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:
- Meet with staff as well as volunteers to ask any questions you may have
- Learn more about the application process and your volunteer journey
Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.
For this role, we can only accept people over the age of 16.
Interested in getting involved? Volunteer today and join our fight for every childhood.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an Albanian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Albanian-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Albanian.
Why volunteer with us?
✔ Support members of the Albanian-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
Requirements:
✔ Volunteers must complete an online Safeguarding Adults Level 2 training and undergo a DBS check—both fully paid for by the organisation.
How to get involved:
Simply apply through CharityJob’s website. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.
✔ Open to UK residents only.
Help us spread kindness and connection within the Albanian-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As Unit Manager you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
Our Wymondham Cadet Unit will meet for 2 hrs on a weekday evening, every week during term times. Usually between the hours between 6-9pm, being a new unit, the team will be able to discuss day/time when in place. Please outline your availability in your application form
To apply for this opportunity please follow the link below:
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
Barry High Street is one of our longest standing shops. It is also one of our smallest shops, but boasts incredible volumes of donations from our supporters.
The shop is supported by a fantastic team of volunteers who work incredibly hard to turn over the high volumes of stock.
Considerations:
Age requirement: 16+
Location: 2 High Street, Barry, CF62 7DZ
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enthusiastic, reliable and compassionate volunteers with good interpersonal skills and a desire to help others. Confident working with young people between the ages of 16 - 24.
To provide social and practical support to customers. Helping towards improving the life chances of people with experience of homelessness.
Clarion Housing Group operate a number of supported housing schemes, to support people to live independently, by providing residents with the life skills they will need to eventually go on to their own tenancy.
This opportunity is based in Strood, Rochester and Gillingham (Medway).
Volunteers empower our customers to identify their existing strengths and skills so they can achieve their goals and aspirations. As a volunteer, you can support customers to achieve their full potential by developing new skills and accessing opportunities.
Activities:
-Building an empathic and person-centred relationship with a young person who may be socially isolated or lack confidence.
-Provide opportunities for young people to become more self-confident, maintain contact with important people in their lives and build-up their social networks.
Practical activities could also include:
-Empowering young people to develop independent living skills and to access educational and employment opportunities
-Helping the young people to complete forms and paperwork including developing their CV and job applications
-Helping the young people to build important life skills e.g. cooking, cleaning and budgeting
-Organising activities within the schemes i.e. art/painting, games/quizzes, cooking
Support for Volunteers:
- To attend four half days of training, receive an induction and have access to any other relevant in house and external training
- Reasonable travel expenses will be reimbursed
- Volunteers will have a check in with the Volunteering Officer every 3 months to ensure they are happy with the role and to resolve any issues
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our outreach service provides enhanced support for vulnerable and intimidated witnesses who may need additional support and preparation ahead of trial day so they can give their best evidence in court.
What will you do?
Support a diverse range of vulnerable and intimidated witnesses and be their key supporter before, during and after the trial to help them prepare and cope with their experience of giving evidence.
Work collaboratively with witnesses to identify their needs and deliver a tailored package of preparation and support.
Meet with witnesses via video call and phone.
Show witnesses around the court before the trial so they are familiar and at ease in the environment.
Attend court on the day the witness gives evidence, accompanying them when giving evidence where permitted.
Make contact with the witness post trial to talk about their experience of giving evidence and facilitate referrals to other agencies.
What skills will you need?
You don’t need specific qualifications but you’ll need to:
- Be friendly, caring, supportive and empathetic towards others.
- Be non-judgemental and impartial.
- Have good communication skills; both written and verbal, as well as being a good listener.
- Be able to work effectively as part of a diverse team
- Be reliable, committed and flexible, with an ability to plan and organise your own time and tasks.
- The ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
- The ability to travel within your local area (in some areas this may require a vehicle).
- Have access to good internet connection and a laptop/ computer with a camera to use in a private space. This enables you to facilitate video calls with witnesses, and undertake training and communication tasks.
You’ll also need an Enhanced level DBS disclosure (a criminal record check), which we will arrange. Having a criminal record is not in itself a barrier to volunteering with us.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Become a Till Volunteer for Acorns Children’s Hospice at Chelmsley Wood Superstore!
Do you enjoy meeting people, working in a friendly team, and making a real difference in your community?
We’re looking for enthusiastic Till Volunteers to support our charity shops, helping to raise vital funds for Acorns Children’s Hospice.
What you’ll be doing:
- Serving customers with a smile
- Handling cash and card payments at the till
- Providing great customer service
- Supporting our shop team in creating a welcoming atmosphere
What you’ll gain:
- The chance to meet new people and be part of a supportive team
- Learn valuable retail and customer service skills
- Make a meaningful impact – every purchase helps us care for local children and families
Whether you can spare a few hours a week or more, your time will help us continue providing essential care and support.
Interested? Pop into your local Acorns shop at Chelmsley Wood or visit our website to find out how to apply.
Together, we can make every day count for the children and families who need us most.
RSBC Dorton College is an independent specialist college in the London Borough of Bromley. We offer day provision for 16 to 25-year-olds, and many of our students have additional needs.
We’re the only independent specialist further education provider for vision impaired young people in London and the Southeast. We offer a wide range of courses, and a bespoke curriculum supported by a diverse range of trained staff.
Dorton College are looking for volunteers to help assist in the general running of the college, getting hands on with lessons, movement and independance building exercises.
Role: Learning Support Volunteer
Commitment: Due to the nature of the role, RSBC are looking for a regular commitment. 1 half day per week for example.
Location: RSBC Dorton College of Further Education, Orpington Campus, The Walnuts, Orpington, BR6 0TE
Availability: We have shifts available between Monday and Friday, the centre is open from 8am – 4pm term time only.
Age: 18+
Our Mission Statement:
RSBC believes that every blind young person should have the chance to live life without limits.
By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.
Our success depends on our values
Underpinning all RSBC’s work are values embedded in trust and excellence:
TRUST: Respect and accountability
ENERGY: Straight talking and constantly learning
AMBITION: Confronting reality and driving results
MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems
What will I be doing?
RSBC Dorton College is an independent specialist college in the London Borough of Bromley. We offer day provision for 16 to 25-year-olds, and many of our students have additional needs.
We’re the only independent specialist further education provider for vision impaired young people in London and the Southeast. We offer a wide range of courses, and a bespoke curriculum supported by a diverse range of trained staff.
RSBC are looking for volunteers here at get involved at our Dorton College helping our young people to learn, grow and develop with your support.
Dorton college’s specialist approach which blends mainstream and specialist education creates a unique environment for students to grow their independance.
You will be helping young people to navigate their educational environment: preparing resources, assisting with movement and making sure young people are engaging with
Alongside this, you can also have the opportunity to get one on one experience, helping students to take notes and engage with the lesson, and supporting and running small group activities.
Moveover, Dorton college prides itself on helping our students to grow their independence. Volunteers would also have the opportunity to get involved in sessions designed to help grow learners independant skills such as cooking sessions, local community visits and utilising public transport.
This is a fantastic role if you are looking to gain experience in education or health and social care, especially in the SEN sphere.
Due to the nature of the role, we are looking for volunteers who can contribute 1 half day per week, and as explained below, there are safeguarding checks to complete before you can start.
Key Tasks and Main Duties
Operational support tasks:
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Assist in preparing learning environments and resources
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Help supervise break and lunch periods alongside staff
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Support student movement around campus (training provided)
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Participate in enrichment or community-based events
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Assist with light admin or data capture tasks, such as logging attendance or session feedback
Learner Engagement Opportunities:
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Act as a reader, note-taker, or scribe in classroom sessions
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Support small group activities or one-to-one work under staff guidance
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Help facilitate creative or independence-building sessions (e.g. cooking, tech, mobility)
Who are you?
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in the sector before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems.
What’s in it for me?
RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.
RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.
RSBC can also provide references and impact reports from your volunteering if required.
You will be fully supported in your role by our team of expert and compassionate service delivery team.
Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction.
What's in it for the Community?
Make a difference to people’s lives
Help in your community, we are local to Orpington and a significant number of our students and staff are local to the area.
Help deliver creative services to help people with sighted issues feel included in the world around them.
Make a direct and tangible difference to the lives of blind and partially sighted children and young people.
Safeguarding:
Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.
All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.
All volunteers will also be booked onto safeguarding training.
RSBC risk assesses all its services and activities.
Next Steps:
If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!
To be there for blind children and their families with specialist support throughout their journey.
Female English Support Volunteer – Help Refugee Women Thrive
Location: Maidstone or Folkestone
Commitment: Around 2 hours per week (Monday–Friday, 9 AM–5 PM)
Do you want to make a real difference in someone’s life? Join the Refugee Council’s Kent Resettlement Team as a Female English Support Volunteer and help refugee women and families build confidence, independence, and a sense of belonging.
About the Role
Language is one of the biggest barriers refugees face when starting a new life in the UK. By volunteering, you’ll provide a safe, friendly space for women to practise English, learn useful phrases for everyday life, and gain the confidence to navigate their new community.
You’ll work one-to-one or with small family groups in their homes, adapting activities to suit their needs. From informal conversations to creative exercises, you’ll make learning fun and practical.
What You’ll Do
- Support conversational English, reading, and writing
- Introduce everyday vocabulary (e.g., shopping, visiting a pharmacy)
- Encourage confidence and independence through engaging activities
- Work under the guidance of our ESOL Tutor and Resettlement Worker
What We’re Looking For
- Strong spoken and written English
- Friendly, patient, and supportive approach
- Ability to commit for at least 3 months
(Experience with ESOL or teaching is helpful but not essential.)
What You’ll Gain
- Full training and ongoing support
- Skills in communication, planning, and cultural awareness
- Insight into refugee experiences and diverse cultures
- The satisfaction of knowing you’ve made a real difference
We’ll reimburse local travel and lunch expenses and provide access to training and resources.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
After successfuly completing our aplciation, vetting and training process ARCh Reading Helpers visit a local primary school (close to home or workplace) twice a week during the school day (usually early afternoons), spending a 1:1 "happy half hour" each time with three children selected by the school. These children may be struggling with reading, lack language skills or have little confidence. The volunteer talks with the child, shares books and plays games supplied by ARCh. In this way a mentoring relationship is developed over the course of a year.
Volunteers provide a warm, positive experience of reading and with encouragement over a sustained period, reluctant readers gain confidence in their ability and begin to read for pleasure. This one to one support has a positive effect on all areas of the child''s schoolwork and improves their life prospects.
We need volunteers who can be relied upon to attend their sessions regularly and volunteer with ARCh for a minimum of one school year.
This role would appeal to anyone who enjoys being with children, loves books and wants to make a difference in their local community.
Full training, resources and support provided together with a truly rewarding experience.
Our vision is to inspire a love of reading in children, which will enhance their wellbeing and improve their life chances



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our outreach service provides enhanced support for vulnerable and intimidated witnesses who may need additional support and preparation ahead of trial day so they can give their best evidence in court.
What will you do?
Support a diverse range of vulnerable and intimidated witnesses and be their key supporter before, during and after the trial to help them prepare and cope with their experience of giving evidence.
Work collaboratively with witnesses to identify their needs and deliver a tailored package of preparation and support.
Meet with witnesses via video call and phone.
Show witnesses around the court before the trial so they are familiar and at ease in the environment.
Attend court on the day the witness gives evidence, accompanying them when giving evidence where permitted.
Make contact with the witness post trial to talk about their experience of giving evidence and facilitate referrals to other agencies.
What skills will you need?
You don’t need specific qualifications but you’ll need to:
- Be friendly, caring, supportive and empathetic towards others.
- Be non-judgemental and impartial.
- Have good communication skills; both written and verbal, as well as being a good listener.
- Be able to work effectively as part of a diverse team
- Be reliable, committed and flexible, with an ability to plan and organise your own time and tasks.
- The ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
- The ability to travel within your local area (in some areas this may require a vehicle).
- Have access to good internet connection and a laptop/ computer with a camera to use in a private space. This enables you to facilitate video calls with witnesses, and undertake training and communication tasks.
You’ll also need an Enhanced level DBS disclosure (a criminal record check), which we will arrange. Having a criminal record is not in itself a barrier to volunteering with us.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bank.Green
Since the Paris Agreement, global banks have poured a staggering $7.9 trillion into the fossil fuel industry. At Bank.Green, our mission is to lower this vast carbon footprint through technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending or switch to greener alternatives. To date, our bank-checking tool has been used over 500,000 times by bank customers worldwide, and we have shifted over $50m towards banks that are financing a greener future.
Through transparency, engagement and innovation, we aim to redefine the role of banks in the fight against climate change.
Role Overview
As our Fundraising Director (volunteer), you will play a pivotal role in securing the resources that drive our mission forward. Success in this position means identifying and pursuing the right funding opportunities and coordinating our fundraising team to achieve clear goals. Through this role, you will gain significant experience of the entire fundraising process for both nonprofits and mission-driven entities, as well as learn about sustainable finance and how technology can positively contribute to it.
Commitment
- This role is currently volunteer-based.
- We are seeking a commitment of 5–8 hours per week.
- We are looking for someone to join us long term, but are open to shorter-term applicants.
Key Responsibilities
- Assess new funding opportunities for suitability using our CRM and training resources.
- Lead our fundraising strategy, setting goals for the team and adjusting course where needed.
- Manage our fundraising volunteers working across multiple workstreams and approaches.
- Meet individually with fundraising volunteers to discuss opportunities and unblock issues.
- Support the team with grant writing and the grant application process.
Desired Skills
- Strong verbal and written communication skills.
- Ability to work collaboratively within a remote team.
- Proactive and organised, able to move work forward with limited supervision.
- Passion for climate and social impact.
- Experience in fundraising, or willingness to learn about grant applications, crowdfunding strategies and donor communications.
- Comfortable coordinating and motivating a small team.
Volunteer Benefits
As a volunteer-driven organisation, we are focused on making roles as valuable as possible for our volunteers. In this spirit, we offer:
- Opportunities to gain insights into sustainable banking practices and developments in climate advocacy through continuous learning.
- The chance to network with other sustainability professionals and advocates, strengthening your professional connections.
- Valuable experience in a critical climate-focused role, which will enhance your CV and skill set.
- Recognition for positive performance, including supportive references and recommendations for your future career growth.
- A significant role in driving impactful changes in the banking sector to accelerate a sustainable future.
At Bank.Green, our mission is to shift financial institutions towards greener lending practices by empowering their customers to advocate for change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evening and Weekend Retail Volunteers - We have multiple Volunteer Opportunities in Acorns Children's Hospice Superstore in Bescot.
Acorns have a network of shops across the West Midlands that generate a substantial level of income to enable us to care for children and their families.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Bescot Superstore. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between.
Retail Assistant
- Providing excellent customer service and engaging with customers.
- Accepting, sorting, and organising donated stock.
- Pricing items for sale in accordance with store guidelines.
- Operating the till and assisting with customer purchases.
- Managing returns, exchanges, and refunds following store policies.
- Providing a friendly and efficient service to customers.
How Much Time will it take
Volunteer opportunities are available Monday to Saturday from 5:00 pm to 7:00 pm each evening. You’re welcome to choose the days and times that suit you best; however, we kindly ask for a minimum commitment of two hours per week to support the shop. On weekends, you may volunteer at any time and are welcome to be flexible with your hours.
Why volunteer at Acorns?
- Achieve a sense of wellbeing that you are helping your local community
- To connect with like-minded people and make new friends
- To enhance your CV by learning new skills and gain valuable experience
- We’ll give you a reference for future work or volunteering
- You’ll get Invites to social events and participation in our volunteer recognition schemes and awards
- You’ll receive free mandatory and role specific training
Full training will be provided
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.
What will you do?
- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).
- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.
- Go into the courtroom with a witness on trial day if permitted.
- Identify additional support to which we can signpost or refer witnesses.
- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.
What skills do you need?
You don’t need specific qualifications but you’ll need to:
- Be caring, mature, supportive and empathetic towards others.
- Be friendly and approachable with good listening and verbal communication skills.
- Be non-judgemental, impartial and have a confidential approach to supporting others.
- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.
- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.
- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.