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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Event Fundraising Volunteer
Role Description
Volunteers are incredibly important to Greater Manchester Mayor’s Charity. We cannot achieve our mission without them. They help us reach a wider audience and spread our message to a more diverse group and help us raise vital funds to help communities in Greater Manchester.
YOU will be a valued member of our team…come join us!
Role Purpose
Fundraising Volunteers help us to deliver our portfolio of events throughout the year, across Greater Manchester. This may include helping with organising in the lead up to the event or helping at the actual event, and after. There are many different ways to volunteer with Greater Manchester Mayor’s Charity.
Main Activities
Gala Dinner – every March we throw a HUGE bash for businesses in Greater Manchester, up to 400 people join us to raise funds for our work. It’s a lot of fun, but it’s also a lot of hard work and we need people to help on the night with selling raffle tickets, meeting and greeting guests, and generally ensuring the night runs smoothly.
Bus Pull – our annual Bus Pull brings together businesses and groups to pull a bus at Manchester Central to raise funds. It’s a great team building day and the element of competition always makes it a lively event. Duties may include signing in teams and ensuring they know when they are taking part, cheering on teams and generally helping the event run smoothly.
24 Hour Run – another key event on the Manchester calendar attracting over 1,000 participants to run laps of 5km around the city. We need help with signing in runners, organising the groups, cheering them on and welcoming them back and making them feel appreciated for all that they have done!
Winter Campaign – our annual Winter Campaign gains a lot of media interest locally. We are going to be growing this over the coming years with new opportunities for fundraising, this might include events, gatherings or other engagement plan.
What do we need from you?
Reliability – if you sign up as a volunteer please ensure you have the time and capacity to do so. We don’t want to add to your workload! Volunteering for Grater Manchester Mayor’s Charity should be fun and rewarding, not another thing on your ‘to do list’.
Happy to chat – our volunteers are our ‘front face’ at our events and we need to know that you are happy to do that. Of course, we will try to give you a role that takes advantage of your skills, but our events by their very nature are working with people!
Embraces a fast paced environment – events are busy places, plans change in an instant, quick thinking is needed. You will need to embrace the chaos!
Behave like a pro – whilst you are at our events or wearing our t-shirts you are #TeamGMMC, we therefore you expect you to behave in a way that does us proud, you are the front face for our brand.
What we will do for you
· ALWAYS make you feel part of the team and our mission
· We will share our Impact report to help you better understand our mission and impact
· Provide you with a GMMC contact if you have any questions, changes of plan etc
· Provide you with a cool t-shirt to wear at any event
· Make sure you have all details about events, what your role will be, where to meet and what time.
· Cover all your out-of-pocket expenses to attend the event (we will only cover Greater Manchester travel)
· Keep you fuelled – at every event we will ensure that there are appropriate refreshments available, this might not be a 3-course meal but we will do our best.
· Ask for an event debrief – we will share a form after events to ask for your feedback on what went well for you, what didn’t, we are always looking to improve how we do things. Your voice is key to this.
· Celebration event – every year we throw a celebration event to thank our volunteers and you’re on the guest list! We use tohis event to tell you ha
Key relationships with Greater Manchester Charity:
Office Lead – Laura Field
Volunteer Ambassador – a volunteer themselves that oversees our volunteers
This document is not intended to be legally binding and there is no intention to create any employment relationship, either now or at any time in the future.
Homelessness has no place in Greater Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THIS OPPORTUNITY
Ready to step up? This is for people who want more responsibility at the Community Food Hub.
As a Food Co-op Lead Volunteer, you'll be a go-to person on the floor — helping coordinate sessions, supporting other volunteers, and keeping the co-op running smoothly and with pride.
You'll work closely with the Food Hub Manager (Petagaye) and Thomas (Head of Food & Partnerships) — taking ownership of your sessions and helping to build a strong, reliable volunteer team around you.
This role is a real stepping stone — building the skills and track record that open doors to more senior roles in community food work, charity operations, or beyond.
WHAT YOU'LL BE DOING
• Take the lead during sessions — directing volunteers, managing the floor, keeping things moving
• Support the Food Hub Manager in coordinating session activity and volunteer tasks
• Help with stock management — tracking what is available, what is needed, and communicating this clearly
• Keep simple session records — numbers served, feedback, any issues to flag
• Be the first point of contact for volunteers during sessions
• Ensure all food hygiene, safeguarding, and health and safety standards are maintained
• Support the induction and settling-in of newer volunteers
• Communicate updates and any concerns clearly to the Food Hub Manager after each session
WHAT YOU'LL BRING
ESSENTIAL
• Some experience of volunteering or working in a team setting
• A natural ability to take initiative and keep things organised
• Confident communicator — able to give clear, calm direction to others
• Reliable, consistent, and able to commit to regular sessions
• Understanding of safeguarding and food hygiene principles
HELPFUL BUT NOT ESSENTIAL
• Previous experience at a food bank, food co-op, or community kitchen
• A food hygiene certificate (Level 1 or 2)
• Experience coordinating or supervising a small team of volunteers
• Knowledge of the Hackney community or similar urban settings
WHAT YOU'LL GAIN
• Hands-on leadership and team coordination experience
• A strong reference from our Food Hub Manager and Head of Food & Partnerships
• A clear pathway towards more senior roles within Children With Voices
• Stock management, session coordination, and operational skills
• The genuine satisfaction of leading a team that feeds and supports Hackney families
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THIS OPPORTUNITY
Our Community Food Hub is at the heart of what we do — a warm, welcoming space where families across Hackney access fresh food, support, and community.
As a Volunteer Food Hub Assistant, you'll be a vital part of the team on the ground — helping families access what they need with dignity, warmth, and a smile.
No experience needed. Just heart.
WHAT YOU'LL BE DOING
• Welcome and assist families arriving at the Food Hub
• Support food sorting, packing, and distribution under the guidance of the Food Hub Manager
• Help maintain a clean, organised, and welcoming Hub environment
• Assist with stock management and recording under supervision
• Treat all families with dignity, respect, and discretion
• Follow all food hygiene and health and safety guidelines
• Report any concerns to the Food Hub Manager immediately
WHAT YOU'LL BRING
ESSENTIAL
• Friendly, welcoming, and non-judgemental
• Willing to get stuck in with practical tasks
• Reliable — families and the team count on you
• Understanding of basic food hygiene (or willing to complete a short online course)
• Committed to safeguarding and treating all families with dignity
HELPFUL BUT NOT ESSENTIAL
• Previous experience volunteering at a food bank, community kitchen, or similar setting
• Food hygiene certificate (Level 1 or 2)
• Languages spoken in addition to English (Hackney is wonderfully diverse!)
• Experience working with vulnerable families or in a community setting
WHAT YOU'LL GAIN
• The reward of making a real, immediate difference to families every week
• Food hygiene training and certification support
• A professional reference from our team
• Experience in community food distribution and frontline family support
As a Climate Ambassador, you would be joining thousands of volunteers supporting the Department for Education’s Sustainability and Climate Change Strategy, launched in 2022.
Climate Ambassadors offer free support to nurseries, schools and colleges across England to develop and implement a climate action plan. This framework helps education settings evaluate and address key action areas – adaptation and mitigation, biodiversity, climate education and green careers, and decarbonisation.
If you have:
A desire to create coordinated impact in your local community, while utilising your employer’s volunteering leave (where applicable);
Knowledge about the sustainability and climate challenges facing the world;
Familiarity with education settings, or the ability to inspire senior leaders, educators and young people to set out on their sustainability journey;
A growth and mentorship mindset to help education communities begin or progress with their climate action plan,
… then join the growing community of Climate Ambassadors and embed climate action where it matters most!
You will receive training, guidance and regular communications from our regional teams to make the most of the climate action opportunities on your doorstep. You can get started by volunteering just 2 hours a year.
How can you become a Climate Ambassador?
Your regional team will get in touch suggesting a good match to a local setting seeking support relating to your area of interest or experience. You can also upskill through the Sustainability Leadership Programme to unlock new areas of expertise.
Please note: STEM Learning UK host Climate Ambassador profiles on their website, which requires you to register as a STEM Ambassador. Your profile will be processed as a Climate Ambassador upon selecting ‘Climate’ as your area of interest during registration.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CHILDREN WITH VOICES
Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.
ABOUT THIS ROLE
Our children and families programmes are at the heart of everything we do — and this role is at the heart of keeping them running. We are looking for someone who can bring structure, hold the team together, and make things happen without constant chasing.
This is not a passive support role. We need someone who takes ownership, follows through, and keeps programmes moving forward consistently.
KEY RESPONSIBILITIES
Programme Coordination
• Oversee the day-to-day coordination of children and families sessions
• Ensure programmes are planned, organised, and running effectively
• Support scheduling of workshops, facilitators, and activities
Team Alignment & Communication
• Act as the central coordination point between facilitators, volunteers, and leadership
• Ensure everyone is clear on roles, timings, and expectations
• Follow up on actions and make sure tasks are completed
Tracking & Accountability
• Track attendance, engagement, and programme progress
• Maintain simple, useful reporting structures — updates, feedback, outcomes
• Spot issues early and come with solutions, not just problems
Operational Support
• Work closely with leadership to maintain structure across delivery
• Support onboarding and coordination of volunteers within programmes
• Ensure consistency in how sessions are delivered, every time
WHO WE'RE LOOKING FOR
• Highly organised and reliable
• Strong communication and coordination skills
• Able to take initiative and follow through
• Comfortable managing people and holding accountability
• Passionate about working with children, families, and community
• Committed to safeguarding and child protection
This is a voluntary role with real responsibility. We are not looking for passive support — we need someone who can take ownership, bring structure, and help move programmes forward consistently. If that is you, we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CHILDREN WITH VOICES
Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.
ABOUT THIS ROLE
As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.
You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.
KEY RESPONSIBILITIES
Operational Oversight
• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals
• Support departments to stay aligned, compliant, and focused on delivery
• Identify opportunities to streamline processes, maximise resources, and improve impact
HR Oversight
• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements
• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant
• Provide HR guidance to managers and staff; escalate to external expertise when needed
• Maintain oversight of volunteer engagement and HR record keeping
Finance Oversight
• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration
• Monitor budgets, financial reports, and expenditure in line with charity governance standards
• Ensure accurate, timely reporting to the CEO and Trustees
• Liaise with accountants, auditors, and external advisors as required
Leadership & Governance
• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy
• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation
• Model organisational values of safeguarding, equity, inclusion, and community impact
WHO WE'RE LOOKING FOR
• Experience in operations, management, or a related professional field
• Working knowledge of HR processes and UK employment law
• Financially literate — comfortable with budgets, reports, and financial summaries
• Familiar with charity governance, safeguarding, and compliance requirements
• Confident, values-led, and able to hold accountability with care
• Highly organised, reliable, and able to manage competing priorities
• Committed to equity, inclusion, and community impact
This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CHILDREN WITH VOICES
Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.
ABOUT THIS ROLE
Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.
This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.
KEY RESPONSIBILITIES
Day-to-Day Administration
• Manage correspondence, scheduling, and general administrative tasks across the organisation
• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements
• Support the preparation of reports, meeting notes, and key organisational documents
Operational Support
• Support the Operations Manager with administrative aspects of HR, finance, and governance
• Help coordinate onboarding for volunteers and new team members
• Track outputs, attendance, and impact data for monitoring and evaluation
Communications & Coordination
• Act as the first point of contact for internal queries — directing people quickly and clearly
• Maintain shared systems and tools so information is easy to find and act on
• Support communication between teams, leadership, and external partners
Governance & Compliance Support
• Help prepare materials for Trustee and leadership meetings
• Support safeguarding admin — DBS checks, consent forms, and record keeping
• Flag gaps in processes and help develop simple, workable solutions
WHO WE'RE LOOKING FOR
• Highly organised with strong attention to detail
• Reliable, discreet, and trustworthy — able to handle sensitive information with care
• Strong written and verbal communication skills
• Confident using digital tools and office systems (Microsoft Office, Google Workspace)
• Able to manage their own time and follow tasks through to completion
• A team player who also takes initiative when needed
• Committed to the values and mission of Children With Voices
This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We are looking to recruit a team of events volunteers to help raise awareness of SV2 services at external events, celebrations and various festivals across Derbyshire.
Requirements: You must be over the age of 18 along with having great communication and interpersonal skills. You must be flexible and willing to volunteer at various locations including outside events on a rota basis with the expectation of approximately 1-2 events per month (travel expenses will be covered).
You must be enthusiastic about raising awareness of sexual abuse. You will also need access to a car with business insurance which can be used to transport marketing material such as banners and leaflets to events for this role.
If you think you have the right skills and experience, then we are keen to hear from you.
Responsibilities: You will be working with a small team of volunteers to provide a visible presence in order to promote SV2 services and raise aware of sexual abuse at various events within the county. At the start and end of the event you will be expected to set up and pack away SV2 promotion materials and banners.
You must have excellent communication skills and the ability to build rapport with a wide range of people. You will need to be non-judgemental and stay calm in sometimes challenging situations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?
Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.
Seeking volunteers with experience in:
This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.
If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?
Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.
Seeking volunteers with experience in:
This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.
If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?
Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.
Seeking volunteers with experience in:
This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.
If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Gardener Volunteers support our homes by helping to maintain their outdoor spaces through weeding, pruning and planting, so that the people we support can enjoy spending time in a beautiful environment.
We are currently looking for volunteer gardeners for one of our services, who can support with the following tasks:
Create planters
Provide general maintenance of our gardens
Watering, planting, weeding and pruning
Maintaining flower beds
Creating/improving/maintaining our sensory garden spaces
Skills required
In order to become one of our gardener volunteers you will be:
Knowledgeable about plants
Confident using gardening equipment
Punctual and reliable
Friendly and approachable.
Training required for this role (all delivered vis e-learning)
Safeguarding
H&S
Manual Handling
How to be Eye Care Aware
Fire Safety
Infection Control
Data Security and Confidentiality
First Aid
All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours.
Benefits
This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives.
Gardening is a great way to get out and about, stay fit and meet new people.
Volunteers can claim travel expenses.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Gardener Volunteers support our homes by helping to maintain their outdoor spaces through weeding, pruning and planting, so that the people we support can enjoy spending time in a beautiful environment.
We are currently looking for volunteer gardeners for one of our services, who can support with the following tasks:
Create planters
Provide general maintenance of our gardens
Watering, planting, weeding and pruning
Maintaining flower beds
Creating/improving/maintaining our sensory garden spaces
Skills required
In order to become one of our gardener volunteers you will be:
Knowledgeable about plants
Confident using gardening equipment
Punctual and reliable
Friendly and approachable.
Training required for this role (all delivered vis e-learning)
Safeguarding
H&S
Manual Handling
How to be Eye Care Aware
Fire Safety
Infection Control
Data Security and Confidentiality
First Aid
All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours.
Benefits
This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives.
Gardening is a great way to get out and about, stay fit and meet new people.
Volunteers can claim travel expenses.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.