Volunteer volunteer roles in Europe

Are you someone who loves getting creative, catching a show, or simply enjoying a good chat over coffee and cake? Maybe you enjoy painting, crafting, or exploring local galleries, or perhaps you love trying new cafés, going for walks, or just sharing stories and laughs. As a volunteer visitor, you can turn your passions into friendship, spending quality time with someone who’ll appreciate your company, your hobbies, and your enthusiasm.

Watch a video about this volunteer role here

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us

Join SUNSHINE as Our IT & Digital Systems Manager (Volunteer Role)

Help us spark joy, connection, and community across London — Be a SUNSHINE Volunteer and bring your Heart of Gold

Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story — to break through the clouds with beautiful rays of warmth, belonging, and hope.

SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.

With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment — and we’re looking for someone extraordinary to step in with us.

Could you be our first ever IT & Digital Systems Manager?

This is a rare and meaningful opportunity to help shape a charity from the ground up by building the digital backbone that will support our volunteers, our programmes, and our long-term growth.

We’re searching for a volunteer who brings:

• Experience in IT, digital systems, or technical support.

• A love of problem‑solving and creating smooth, reliable systems.

• Confidence in setting up cloud-based platforms (CRM, case management, fundraising tools, etc.).

• An organised, security‑minded approach to managing equipment and data.

• A collaborative spirit and a desire to empower others through technology.

As our inaugural IT & Digital Systems Manager, you will ensure SUNSHINE has the digital tools, systems, and support needed to run safely, smoothly, and joyfully. You will help volunteers feel confident using their equipment, troubleshoot issues, and lead a small team dedicated to keeping everything running with care and reliability.

What you’ll help us build

• Secure, SUNSHINE‑ready IT equipment for our volunteer team.

• Cloud-based systems that support our programmes and operations.

• A CRM, case management system, and fundraising platforms that are easy to use and well maintained.

• Clear digital onboarding and induction pathways for volunteers.

• A small, supportive IT help team to troubleshoot issues and answer queries.

• A digital infrastructure that grows with us as we expand across London and beyond.

This is more than a role — it’s a chance to help write the opening chapter of a charity designed to brighten lives, strengthen communities, and operate with excellence behind the scenes.

Why SUNSHINE?

Because we believe in:

• Joy as a form of care

• Community as a source of strength

• Connection as a human right

• People as the heart of everything we do

• Technology as an enabler of impact

If you’re someone who leads with purpose, loves building systems that empower others, and wants to make a real difference, we would love to meet you.

Ready to help us bring more SUNSHINE into the world?

Let’s build something beautiful together — one smile, one moment, one community at a time.

SUNSHINE

The Loneliness and Wellbeing Charity

Based at Camberwell Office with occasional travel

Closing date - Monday, 16th February 2025 at 9:00am

Are you a proactive, dynamic and collaborative individual with a proven record of providing efficient, high-quality administrative support to a range of stakeholders?  If so, St Giles is looking for a Volunteer Education Project Coordinator to provide first-class administrative support to our pioneering SOS+ Service.
About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About SOS+ Education -VEX team

Working with young people in a variety of educational settings, St. Giles’ SOS+ Service delivers early intervention work, through one-to-one mentoring and preventative sessions on violence, vulnerability and exploitation. The mission of SOS+ is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience.

About this key role

As Volunteer Education Project Coordinator, you’ll take the lead on coordinating project bookings, managing communication with schools and partners, and ensuring smooth delivery of the SOS+ service through first-class administrative, data, and logistical support. Your work will directly contribute to St Giles Trust’s mission to create safer communities and empower young people to thrive.

What you’ll be doing:

· Coordinating bookings for SOS+ education projects and managing the team’s delivery calendar.

· Supporting income generation by bringing in new Spot Purchase bookings.

· Recording accurate project data, monitoring deliverables, and flagging barriers to success.

· Organising travel, accommodation, and logistics for virtual and face-to-face delivery.

· Assisting with data collection, evaluation, and performance reporting.

· Following up on business development leads and supporting project growth.

What we are looking for

· A proven track record of providing efficient, high-quality administrative support

· Experience of coordinating bookings, managing calendars, booking travel and accommodation, and providing high-quality customer service via phone calls, emails, and in meetings

· Experience of project coordination, ideally including partnership work with schools and external organisations to achieve agreed outcomes

· Excellent interpersonal and communication skills, both verbal and written

· A flexible, collaborative and professional approach to your work.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Monday, 16th February 2025 at 9:00am

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Ready to Level Up Your Impact? Join the Urban Youth Squad!

Are you a visionary, a mover-and-shaker, or just someone who believes that young people deserve a world bigger than their smartphone screens? Urban Youth is on the hunt for fresh energy to join our Board of Trustees, and we want YOU to help steer the ship!

What’s the Vibe?

At Urban Youth, we aren’t about boring meetings and dusty clipboards. We’re about action. We get young people off their devices and into the real world—creating interactive spaces where they can connect, laugh, and grow. Whether it’s mastering a new skill or discovering a hidden talent, we’re all about those "lightbulb" moments that change lives.

Why Become an Urban Youth - Trustee?

Being a Trustee sounds fancy, but at its heart, it’s about being a Dream-Maker. You’ll be:

• The Architect: Helping us design the future of youth work in our community.

• The Hype-Person: Spreading the word about the incredible things our young people achieve.

• The Connector: Using your unique skills—whether that’s in tech, finance, creative arts, or just being a master organiser—to unlock new doors.

Who are we looking for?

You don't need a suit and tie or 20 years in a boardroom. We want people who are:

• Passionate: You actually care about seeing young people thrive.

• Vibrant: You bring positive energy to the table.

• Real: You understand the challenges young people face today.

• Bold: You aren't afraid to suggest big, wild ideas to make our programs even better.

We don't just teach life skills; we create the adventures where those skills are born!!!

The Perks:

• Massive Impact: See the direct result of your decisions in the smiles and successes of our youth.

• Skill Growth: Enhance your leadership, strategy, and governance game.

• Community: Join a fun, supportive team that feels more like a family than a committee.

Ready to Inspire?

If you’re ready to help us turn "scrolling" into "doing" and "boredom" into "belonging," we want to chat! No intimidating 10-page application forms here—just a passion for change and a bit of your time.

Let’s build something epic together.

Join a purpose-driven community café supporting refugees and asylum seekers in Lewisham. Gain valuable UK experience while helping deliver meaningful events, workshops and community initiatives.

Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minority communities. Through markets, pop-up events and skills-based workshops, we create inclusive spaces that empower individuals and strengthen community connections.

We are looking for a proactive and organised Volu

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Carmarthen Shop:

Our Carmarthen shop is located in a busy walkthrough shopping mall on the edge of Carmarthen town. The shop is well supported with donations and is historically our top performing Lottery shop.

The shop team are always on the lookout for new ways to generate income, including taking part in shopping centre and community events.

Considerations:

Age requirement: 16+

Location: Merlin's Walk, Carmarthen, SA31 3BN 

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

We are looking for enthusiastic volunteers who are passionate about physical activity and community wellbeing.

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You will play a key role in promoting healthy lifestyles by delivering fun, inclusive, and accessible physical activity sessions for people of all ages and abilities.

We would welcome qualified instructors from a range of activities such as:

·Boxercise

·Yoga

·Pilates

·Dance

·Football

·Basketball

·Circuit Classes

·Supported Gym workouts

However if you have another sport or activity that you would like to offer our residents, please get in touch!

This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community. 

You will :

·Plan and lead, safe, engaging fitness sessions for small groups of residents

·Adapt exercises to suit varying levels of mobility, ability, and health conditions.

·Monitor participants' safety and wellbeing during sessions.

·Encourage participation and build confidence through motivation and support.

·Log attendance and feedback as required.

·Work in line with safeguarding, health and safety, and risk assessment protocols.

Skills required:

·Recognised Fitness Qualification, Exercise Class Qualification or Sports Qualification, recognised in the UK 

What we will provide:

·Access to communal garden area and nearby fields for outdoor activities

·Access to a small internal gym (bench, weights, exercise equipment)

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, you will be required to undergo a DBS check and we will need details of 2 x referees.

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking.

People feel part of something amazing and are motivated to make a difference. We are looking for friendly, outgoing people who would like to be directly involved in shaping our visitors’ unforgettable experiences through a warm welcome, interacting with them through engaging activities and providing information.

You will be directly involved in shaping children’s unforgettable experiences through the warm welcome you give them, your interactions with them and the information that you provide. 

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

Turn Influence Into Impact

Influential Stars is a UK based, purpose led platform that brings together creators with BIG hearts, public figures and supporters to raise funds and awareness for causes that truly matter. From community led campaigns to support for individuals and families facing life limiting illness, everything we do is rooted in compassion, transparency and real impact.

Up to 85% of net profits go directly to charitable causes, ensuring every campaign delivers genuine good.

We are a close knit family of volunteers, united by shared values and a belief in using influence for positive change. While we work remotely, we value real human connection and, where possible, enjoy meeting as a team in person.

We are now looking for a Senior Social Media Manager to join us. This is a remote voluntary role, open to full time or part time applicants.

The Role

You will take senior ownership of Influential Stars’ social media presence across Instagram, TikTok, Facebook, YouTube and LinkedIn, helping shape how we show up across communities in the UK.

This is a hands on role for someone confident in planning, creating and scheduling content with purpose.

Your Responsibilities Will Include:

• Managing and growing our social media presence across multiple platforms
• Planning, creating and scheduling consistent daily content, typically two to three posts per day
• Ensuring all content aligns with our branding, tone of voice and mission
• Sharing stories and campaigns that inspire awareness, connection and action
• Managing content calendars and scheduling tools confidently

What We Are Looking For

• Proven experience managing social media across multiple platforms
• Strong understanding of engagement and awareness driven content
• Confidence working independently and taking ownership of output
• A proactive, organised approach
• A genuine connection to our mission and values

While this is a fully remote role, we would ideally love to hear from candidates based in London, Hertfordshire or the surrounding areas. This allows for occasional in person meet ups and helps us maintain a natural, family like team culture. That said, we warmly welcome applications from anywhere across the UK.

What Is In It For You?

• Senior level responsibility within a purpose led platform
• A visible, impact focused portfolio
• Creative freedom and flexible remote working
• Clear credit for your work and professional references
• The opportunity to make a real difference

Application

If this role resonates with you, please send links to recent social media work or accounts you have previously managed.

We are looking for a patient and chatty volunteer who can communicate with a clear and loud voice, to visit a lovely gentleman in his 70s in Woolwich. His love for music is something he would love to share with a visitor, enjoying the 50s, 60s and 70s through sound.

This gentleman is blind and communicates differently depending on the day. His engagement may fluctuate between quietly appreciating your company and loving a long chat. Your visit would be a gentle check-in — sharing a cuppa, a chat, and simply being present.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit:

• Checking in on their well-being and speak to support staff to get an update on how the person is doing

• You might be able to bring a treat that the person enjoys, like chocolates or fruit.

• Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit.  Your volunteer manager will be happy to help you with ideas and suggestions.                                                              

As a Mencap volunteer visitor you will be:

- Friendly and approachable

- Accepting of others who might be different to yourself

- Reliable and patient

- Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

- Have the opportunity to help make a difference to the life of the person you visit

- Receive a personalised volunteer induction and training

- Have agreed out of pocket expenses reimbursed

- Meet new people

- Get on-going support, and feel appreciated and valued

About Mencap 

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Join SUNSHINE as Our Head of Service Delivery / Service Delivery Manager (Volunteer Role)

Help us spark joy, connection, and community across London — Be a SUNSHINE Volunteer and bring your Heart of Gold

Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story — to break through the clouds with beautiful rays of warmth, belonging, and hope.

SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.

With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment — and we’re looking for someone extraordinary to step in with us.

Could you be our first ever Head of Service Delivery / Service Delivery Manager?

This is a rare and meaningful opportunity to help shape a charity from the ground up by leading the delivery of the programmes that will bring SUNSHINE to life.

We’re searching for a volunteer who brings:

• Experience in service delivery, programme management, or community projects.

• A warm, people‑centred approach to leadership.

• Strong organisational skills and a love of making things happen.

• A passion for community wellbeing and social impact.

• A collaborative spirit and a willingness to roll up their sleeves.

As our inaugural Head of Service Delivery / Service Delivery Manager, you will work closely with our Founder and CEO to design, coordinate, and oversee the delivery of our pilot programmes — ensuring every activity, workshop, and community moment reflects our values of joy, connection, and care.

What you’ll help us build

• Pilot programmes that bring neighbours together and lift spirits.

• Safe, welcoming spaces where joy and connection can flourish.

• Smooth, reliable delivery systems that volunteers and participants can trust.

• A culture of kindness, consistency, and community-led energy.

• A service model that can grow across London and beyond.

• A legacy of high-quality, heart-led service delivery.

This is more than a role — it’s a chance to help write the opening chapter of a charity designed to brighten lives, strengthen communities, and transform the way we respond to loneliness.

Why SUNSHINE?

Because we believe in:

• Joy as a form of care

• Community as a source of strength

• Connection as a human right

• People as the heart of everything we do

If you’re someone who leads with purpose, thrives in bringing ideas to life, and wants to make a real difference, we would love to meet you.

Ready to help us bring more SUNSHINE into the world?

Let’s build something beautiful together — one smile, one moment, one community at a time.

SUNSHINE

The Loneliness and Wellbeing Charity

Job Title: Talent Advisor
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Advisory

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Advisor, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Talent Advisory.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Talent Advisory to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

Purpose of the role:

We are seeking a Web Developer to help build, improve, and maintain the public-facing and internal web platforms that power our work.

About the role:

As Web Developer, you will be responsible for developing and maintaining web-based systems that support the CIC’s website, membership areas, and digital services. You will help turn organisational needs into functional, secure, and user-friendly web experiences.

Your work will directly affect how people access information, join the community, and use our digital services.

Experience Qualification and Requirements

Formal qualifications is desirable but STRONG experience and passion beats and tops this always.

Main Responsibilities/ Key Duties

· Develop, maintain, and improve web pages and web-based systems that support organisational services and digital operations.

· Build, adapt, and enhance features for both public-facing and member-facing areas of the website.

· Ensure websites are fully responsive across devices and browsers and optimised for usability and clarity.

· Apply accessibility best practices to ensure inclusive access for all users.

· Work closely with designers to implement layouts, styling, and user interface components accurately.

· Collaborate with content teams to ensure content is presented clearly, consistently, and effectively.

· Integrate open-source tools, plugins, or services where required to support organisational needs.

· Support performance optimisation, including page speed, load times, and efficient front-end behaviour.

· Apply basic security practices, including updates, access controls, and secure handling of web assets.

· Test web pages and features thoroughly to identify bugs, broken layouts, or usability issues.

· Fix bugs and make iterative improvements based on feedback and testing results.

· Document technical changes, updates, and development processes clearly for continuity and collaboration.

· Support future platform growth by contributing to new features, pages, and digital services.

· Work within existing digital systems and frameworks while recommending improvements where appropriate.

· Ensure all web systems comply with data protection, GDPR principles, safeguarding requirements, and ethical standards.

· Collaborate with digital, safeguarding, and systems leads to minimise risk when handling user data or sensitive content.

Essential Skills and Experience

· Practical experience in web development or front-end development.

· Strong knowledge of HTML, CSS, and basic JavaScript.

· Experience building responsive and accessible web pages.

· Ability to follow design specifications and implement layouts accurately.

· Experience testing and fixing bugs or layout issues.

· Ability to document work clearly and work collaboratively with non-technical teams.

· Understanding of GDPR principles and secure handling of web content.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working with CMS platforms such as WordPress or similar.

· Familiarity with open-source tools or plugins.

· Experience working in non-profit, CIC, or community-led organisations.

· Basic understanding of performance optimisation and web security.

· Experience supporting ongoing platform development or service expansion.

What This Role Requires:

· Experience or working knowledge of web development.

· Understanding of HTML, CSS, and at least one scripting or backend language (e.g. JavaScript, PHP, or similar).

· Ability to work with open-source frameworks or tools.

· Basic awareness of web accessibility and performance principles.

· Comfort working in a collaborative development environment.

· Willingness to work within safeguarding, ethical, and data protection frameworks.

· formal qualifications is desirable but STRONG experience and passion beats and tops this always.

What This Role Offers You:

· Founding role in a community-owned digital infrastructure project.

· Leadership-level experience in building real-world platforms for social impact.

· Opportunity to develop skills in ethical and open-source web systems.

· Direct contribution to education, membership, and survivor-centred services.

· Experience working alongside designers, educators, and system architects.

· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

· People only interested in commercial or profit-driven web projects.

· Anyone uncomfortable working with serious or sensitive subject matter.

· Those seeking immediate or guaranteed income.

· Individuals unwilling to document or maintain their work.

· People who prefer not to work within shared systems and standards.

If you believe the web should be a place for access, dignity, and collective power and that open-source technology can support justice and community ownership this role gives you the chance to help build the digital foundations of Tell My Truth and Shame the Devil C.I.C.

Join the Digital Infrastructure Team and help create web platforms that serve people, not profit.