Volunteer roles in liverpool

                      While gaining invaluable experience, practice your passion within real-life scenarios. 

Join a group who aspire to think big, have fun, and create work that stands out. We’re looking for a passionate dedicated individual to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us to conduct research and gather information on various projects.

Responsibilities
Conduct relevant research, gather information on various projects
Write research reports
Working closely with the communications team

Requirements
Good attention to detail.
Strong verbal, written and organisational skills.
Self-starter, dedicated and willing to learn. 
Microsoft Word and Excel skills.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
 
ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Key Responsibilities

 •  Identify and apply for grants and funding opportunities that align with our goals.

 •  Cultivate relationships with individual donors, corporate partners, and foundations.

 •  Maintain accurate records of donations, track progress toward goals, and prepare reports for leadership.

Key Skills and Qualifications

 •  Proven experience in fundraising, sales, marketing, or nonprofit development.

 •  Strong written and verbal communication skills; able to inspire and engage diverse audiences.

 •  Ability to work independently, manage multiple projects, and meet deadlines.

 •  Familiarity with fundraising platforms, CRM systems, and social media marketing is a plus.

At a time when we are experiencing the largest reforms to the welfare rights system in a generation, we believe this is an exciting opportunity for individuals interested in welfare rights work, to join a respected organisation working at the forefront of the advice sector.

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.

The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. We are a registered charity based in York. We primarily operate in North Yorkshire and York although some of our services are accessed by organisations working further afield. 

We continue to aim towards a board that reflects the populations we work to support, and as such, welcome individuals from diverse ethnic communities, LGBTQIA+ groups, as well as younger people, those with disabilities, and those who have lived experience of the welfare benefits system.

Knowledge, Skills and Experience

We welcome and support applications from those new to being a Trustee. We also know that studies have shown some people are less likely to apply for positions unless they believe meet every requirement in the description. The most important thing for us is to find Trustees that connect with our values and who can readily buy into our mission. Though we have suggested skills and experience areas below, which would be keen to hear from, we’re eager to meet people that believe in our mission and can contribute to our board in a variety of ways – not just candidates who tick all the boxes.

We’re keen to add these areas of skills and experience to our board:

• Financial, legal or HR matters (especially as they may apply to a small charity)
• Expertise in marketing, digital or similar technological areas
• Welfare benefits system and welfare rights advice or lived experience.

About the Role

All Trustee positions are voluntary with reasonable expenses remunerated. To be an effective Trustee, you will need to commit up to 1-2 days per quarter to attend and prepare for board meetings which are held virtually.

Effective Trustees support our work by:

• ensuring we are working towards our vision, mission and values in everything we do
• ensuring the effective and efficient use of resources, maintaining proper financial and regulatory oversight and best practice as a charity
• approving the annual budget, and supporting strategic decision-making by actively contributing advice and guidance
• appointing key personnel such as the Chief Executive, and determining pay and conditions for the wider team
• constructively guide the Senior Leadership Team in the delivery of the organisation’s strategy
• actively representing and championing the work of the Welfare Benefits Unit.

Digital Storyteller (Social Media Lead)

Role Type: Volunteer
Time Commitment: Flexible – approx. 3–5 hrs/month
Location: Remote

About the role:
This role is all about capturing the essence of Mindful Strides and sharing it with the world. You’ll create social media posts, share event updates, highlight community moments, and help us connect with people who might want to join.

You might enjoy this role if you:

• Love telling stories through photos, videos, or words

• Enjoy using platforms like Instagram or Canva

• Are creative and care about visual storytelling

• Want to grow a heartfelt, engaged online community

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain the human-animal bond. StreetVet relies on its team of over 250 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016, the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Our Top Priorities

We are looking for a new Trustee with a veterinary background who can bring a fresh perspective to our board. Working with the Trustee Board and Senior Leadership Team to support with clinical governance, particularly regarding compliance, statutory, legal and regulatory requirements. As a young charity we still need practical, hands-on support from time-to-time from the trustees in their area of expertise while we work to mature into an organisation where the trustees can focus on a purely governance role. Being a trustee can be a very rewarding and enjoyable experience, offering opportunities to help shape the future direction of the charity, enhance the lives of people in our local communities and gain valuable satisfaction of contributing to an effective and ambitious growing charity.

Role Description:

The Clinical Governance Trustee will oversee the charity’s clinical governance for the benefit of the animal patient and the client owner. Practical guidance will be provided to enable StreetVet to help all veterinary surgeons and veterinary nurses to understand clinical governance, whether they are in clinical practice, or not.

Role Responsibilities and Duties:

• Play a full and effective role on the Board of Trustees (attend minimum 75% Trustee Board meetings)

• Act as a conduit for clinical governance information between the Trustee Board, CEO and Clinical Director.

• Meet with Clinical Director quarterly. 

• Ensure volunteers are familiar and coherent with the Royal College Veterinary Surgeons Clinical Governance Code and VMD requirements. 

• Keep up to date with Continuing Professional Development (CPD) and new developments relevant to the area of work. 

• Reflect upon the charity’s performance, making appropriate changes to practice. 

• Critically analyse the evidence base for procedures used and making appropriate changes to practice. 

• Reflect upon communication with other members of the StreetVet team and making appropriate changes to practice. 

• Reflect upon communication with clients and making appropriate changes to practice. 

• Have clear protocols in place to ensure all staff are familiar with procedures for ensuring patient safety. 

• Communicate changes in procedure to the whole practice team. 
   

Who we’re looking for - knowledge and experience  

• A thorough understanding of the veterinary sector. 

• Knowledge of veterinary care within the charity sector would be beneficial. 

• Must be a member of the Royal College of Veterinary Surgeons (RCVS) 

• Ability to advise and recommend clinical governance activities and reviews, where necessary, to fulfil the requirements of RCVS code of conduct and VMD requirements.

• Excellent networking, influencing and communication skills

 Input and Time Commitment:  

• A time commitment of 2-4 hours a month would be expected. 

• Trustees are expected to be available for regular consultation and input on a range of issues in between meetings, usually via email.

• Attend at least one outreach a year. 

• Attend virtual quarterly board meetings, held on third Tuesday of January, April, July, October at 6pm. Meetings duration approx 1 – 2 hours. 

• Papers for the meeting are sent the week prior and Trustees are to ensure they have read and understood all the information in advance in order to participate fully. 

• Attend annual conference – usually 2 days in London. 

• Attend in-person annual strategic review, usually half a day, in London. 

• Training will be provided to give a good understanding and acceptance of the legal duties, liabilities and responsibilities of trustees.

 
Personal Attributes: 

• Good time management and personal motivation, and ability to work flexibly with a small fast-growing organisation

• Belief in the vision, mission and values of StreetVet

• Commitment to equality, diversity and inclusion 

• An ability to think logically and objectively to identify key issues and good judgement to support robust decision making 

• Ability and willingness to devote the necessary time and effort to the role 

• Good communicator, able to both empower and challenge supportively 

• An ability to think creatively 

• A willingness to speak their mind and voice opinions even if these are not shared by other trustees 

• An ability to work effectively as a member of a diverse team 

• Up-to-date IT and digital skills to facilitate collaborative and remote working 

Potential Trustees must confirm that they are not disqualified under the automatic disqualification rules details on the government website - weblink included in the role description. 

Applications close: 31st July 2025. 

Do you want a career in the Charity Sector? Why not take part in our Virtual Career Taster Week!

The British Red Cross is offering a Career Taster week which will give you an insight into the world of work with world’s biggest humanitarian organisation and the charity sector. The week will include workshops, training and a virtual networking event at the end of the week!

The sessions will be online via Teams. Work experience volunteers will need to have access to teams for the full week.

The placement will run from the 7th July to 11th July from 10am to 1pm each day.

The scheme is predominantly open to young people aged 15- 18 year olds and there are 30 places available.

The week will cover the following:

Induction to the British Red Cross: You will learn about the history of the movement, our work and fundamental principles as well as gaining First Aid skills.

Career Development Workshop: In this workshop you will learn about career opportunities, be able to develop your CV and application writing skills as well as learn interview skills.

Digital Media: You will learn about how to keep yourself safe online and what different annotations me in the social media world.

International Humanitarian Law: You will learn about humanitarian law and what it means in today’s society

Networking Event: You will meet staff members from different teams and learn about their career journeys!

This is a great opportunity to learn more about the British Red Cross and develop key skills needed to support your career choices.

CoachActivism

CoachActivism provides high-quality, pro-bono coaching to humanitarian workers and volunteers.

We are a group of committed professionals with a dedication to offering mental health coaching and leadership support to organisations and individuals in the humanitarian sphere.

Our coaches work with our clients on their unique personal and/or team challenges, individuals receive up to 6 hours of free coaching, from a professional, certified coach. Our coaches will support our clients as they navigate challenges in the area of burnout reduction, self-care, stress and time-management, building resilience and more effective team communication.

We're excited to hear from you and create some amazing results together. We are currently open to accepting a new additional steering committee members, so if you are passionate about humanitarian aid and coaching and willing to help, reach out any time!

Strategic Planning Workshop Facilitator

Volunteer Role Description (remote, unpaid)

We are seeking a skilled volunteer to design and facilitate a strategic planning workshop that will help our team clarify priorities, align goals, and create a roadmap for the future.

Key Responsibilities:

Collaborate with leadership to understand organizational goals and current challenges

Design an engaging and effective strategic planning session (2-4 hours long)

Facilitate the workshop, ensuring full participation and clear outcomes

Summarize key insights and proposed next steps in a short follow-up report

Ideal Candidate:

Experience facilitating strategy or planning sessions (nonprofit or small business experience a plus)

Strong communication and group facilitation skills

Ability to remain neutral while guiding decision-making

Strategic thinker with a collaborative mindset

Ability to conduct the session online in time favourable to GMT+2

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

One-off project

Over Easy Solar

Over Easy Solar plans to revolutionize solar installations with our vertical PV units that is easier and faster to install on all flat roof tops due to its lightweight design which is also suitable for green roofs.

At Over Easy Solar, we focus on the challenge of underutilized spaces for solar energy, particularly rooftops, which are often overlooked due to concerns about maintenance, energy efficiency, and potential damage from conventional solar panels. As solar energy is a cornerstone of the transition to a sustainable energy future, we address these concerns by providing innovative, eco-friendly solar panel solutions that integrate seamlessly with flat rooftops and green roofs, unlocking their full potential without disruption. This approach supports EU energy goals for rooftop PV installations, contributing to a cleaner, more sustainable energy future.

Over Easy Solar’s vertical bifacial solar panel offers an innovative solution to underutilized rooftop spaces for solar installations. Designed to revolutionize flat roof setups, it speeds up deployment up to ten times faster than conventional systems, thanks to its prefabricated design that simplifies planning, logistics, and reduces costs. The vertical design also captures more sunlight during peak demand times, including mornings, evenings, and winter, maximizing energy output when it’s needed most. Its maintenance-friendly design ensures easy access without disassembling the array, and its unique geometry allows it to rest securely on rooftops without heavy ballast, minimizing structural load. Compatible with various roofing materials, including green roofs, our product delivers an efficient, sustainable, and versatile solar solution that meets the demand for accessible renewable energy.

Graphic Designer

Volunteer Role Description (remote, unpaid)

Over Easy Solar is a provider of vertical bifacial solar units for green and flat roofs, based in Valencia and Oslo. Our prefabricated VPV solar units offer a lightweight, ballast-free solution for rooftops, delivering high-value energy production. We envision a future where all flat roofs generate locally produced, clean, renewable energy.

We are looking for a Volunteer Graphic Designer to help us bring our brand and product communications to the next level with professional, creative, and impactful designs.

�� What You'll Do

Design brochures, flyers, and presentation templates for brand and product communication

Create compelling visuals for use across social media, website, and customer-facing materials

Support the preparation of exciting new initiatives (to be revealed soon)

Potentially develop simple video content or animations to promote our solutions

✅ We’re Looking For Someone Who: Has proven experience in graphic design (portfolio required)

Is confident with tools such as Canva

Has a creative but critical mindset, giving constructive input on design direction

Can align visuals with brand guidelines while proposing innovative ideas

⏳ Time Commitment 5–10 hours per week for 2–3 months Fully remote and flexible

Help us amplify our impact with professional design that inspires partners and customers to transform rooftops into clean energy assets. We’d love to have your creativity on board!

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

1-2 months

Eco-Stylist

We are a go-to resource to find and shop sustainable clothing brands.

The fashion industry has a massive sustainability problem: less than 5% of clothing makers earn a living wage, 60% of clothes are made from fossil fuel based fabrics like polyester, and because of fast fashion, half of new clothes end up in a landfill in less than one year. Sustainable fashion brands are challenging these problems but “it’s hard to find sustainable brands and trust them.”

Eco-Stylist is the trusted go-to resource to find and shop sustainable clothing brands. Our Certified brands are different: 78% of our brands are making progress on living wages, with 61% already ensuring most of their clothing makers earn a living wage. 92% of our brands use a majority of more sustainable fabrics like hemp, tencel, and organic cotton. 0% of our brands are fast fashion.

We have a brand directory of 100+ certified brands, a marketplace of 1,400+ items, and a blog with shopping guides and educational content.

Social Media Manager

Volunteer Role Description (remote, unpaid)

The Social Media Manager will focus on engaging and growing our social media presence. Currently focusing on Instagram and Tiktok. This is an exciting opportunity to gain experience with potential for massive results.

We currently have 5600+ IG followers, 900+ FB, 1100+ LinkedIn, 7.8k+ Pinterest, and just starting on Tiktok. It will be your job to grow and engage this audience, regularly analyzing performance, identifying opportunities, and tweaking your strategy.

Prior experience not required but must have strong interests in sustainability, fashion, and gaining marketing experience. Must also be excited about social media and the opportunities it presents for both growth, engagement, and storytelling.

Looking for entrepreneurial candidates who are extremely driven and self-motivated.

Benefits: includes mentoring. At the end of your 3-6 month internship we will assist you in your next career steps: informational interviews, jobs, letters of recommendation, grad school applications, etc.

Eco-Stylist is a growing startup and social enterprise, with a mission to make sustainable fashion the norm.

Our handle is @yourecostylist.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

Eco-Stylist

We are a go-to resource to find and shop sustainable clothing brands.

The fashion industry has a massive sustainability problem: less than 5% of clothing makers earn a living wage, 60% of clothes are made from fossil fuel based fabrics like polyester, and because of fast fashion, half of new clothes end up in a landfill in less than one year. Sustainable fashion brands are challenging these problems but “it’s hard to find sustainable brands and trust them.”

Eco-Stylist is the trusted go-to resource to find and shop sustainable clothing brands. Our Certified brands are different: 78% of our brands are making progress on living wages, with 61% already ensuring most of their clothing makers earn a living wage. 92% of our brands use a majority of more sustainable fabrics like hemp, tencel, and organic cotton. 0% of our brands are fast fashion.

We have a brand directory of 100+ certified brands, a marketplace of 1,400+ items, and a blog with shopping guides and educational content.

Sustainability Analyst

Volunteer Role Description (remote, unpaid)

The Sustainability Analyst's primary role will be to research sustainable brands weekly using a clearly defined sustainability criteria we developed. The ideal candidate loves sustainability and human rights, and is seeking work that will have a real and direct impact.

Interest in these topics is a plus: sustainable/ethical fashion, fashion, sustainable living, and sustainability research.

Looking for entrepreneurial candidates who are extremely driven and self-motivated. Internships have the potential to turn into a paid position if you're able to drive results and contribute to the growth of our startup.

Benefits: includes mentoring. At the end of your 3-6 month internship we will assist you in your next career steps: informational interviews, jobs, letters of recommendation, grad school applications, etc.

Eco-Stylist is a growing startup and social enterprise, with a mission to make sustainable fashion the norm.

Our handle is @yourecostylist.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

Spinal Muscular Atrophy (SMA) is a rare, genetic neuromuscular condition causing progressive muscle wasting (atrophy) and weakness leading to loss of movement.

Our current chair has been in the position for 6 years and after serving their maximum term, we are seeking a new Chair to lead the charity and help us deliver our four year strategic plan ‘Building a future together’.

The chair provides a pivotal role in ensuring the charity has a well governed organisation, strong staff team and board with clearly defined roles and responsibilities, with one shared goal of working towards the organisational mission underpinned by our values and principles.

The chair will support the CEO and ensure that the board functions as a unit and works closely with the senior leadership team to achieve agreed objectives. From time to time the chair will act as an ambassador and the public face of the charity in partnership with the CEO. An effective chairperson is a key player in ensuring effective governance for the charity. 

Do you want to co-ordinate vegan volunteering?

As an Organiser, you would be the caretaker of your local area. This is the more time-intensive role but so rewarding! Tasks would be emailed to you directly every month by our Volunteering Coordinator, who would be your main point of contact here at The Vegan Society. It would then be your job to send out the task to Advocates in your local area and get feedback from them. You'll also be able to ask your Advocates for help with any stalls and lobbying. Every Organiser receives an outreach pack, including a table runner, leaflets and banners. We make sure you are fully supported with an Organisers' WhatsApp group for socialising and ideas. We also have a monthly gathering on video.

What does the Organiser role involve? 

Every month, you will be sent a collection of tasks to choose from. We create these from our programme of campaigns. You would be the point of contact for Advocates in your area, sharing these tasks and coordinating activities, such as stalls and lobbying councillors. We will provide you with a campaign toolkit and be in regular contact with you to ensure you have everything you need. You will also be invited to our private Facebook group and WhatsApp chat.

We would expect you to provide any updates from your group and give feedback on each task. It's vital that we measure the impact that we are having, in terms of positive conversations and leaflets handed out. You can also give us ideas you have for future outreach tasks or campaigning. Many Organisers find a huge sense of satisfaction, improvement in self-esteem and enjoy the social side of volunteering in this role.

You will also be responsible for welcoming new Advocates in your area. We will let you know when somebody new applies, and you will help them to get involved with any activities. As the main contact for Advocates, this role does require some awareness of safeguarding and data protection procedures and policy. There will be full training on your role in this, as well as a handbook and ongoing guidance and support. 

What training and support is available? 

There will be a full induction to the role, with a gradual introduction of new tasks and responsibilities. To start with, we will provide an initial training session to cover the basics of community organising, communication skills and event planning. This will be done remotely from wherever you are. Along with this, we will provide a full pack of resources that covers a range of work that we do. 

From there, there will be regular conversations and reviews, where we can discuss other training requirements. Staff are always available to Organisers for any questions, via phone or email. 

What skills would be useful in doing this role? 

• Great organisational skills
• Experience of coordinating people
• Experience of working to specific dates and deadlines
• Good time keeping
• Ability to work independently
• Ability to motivate people around the topic of veganism
• Ability to stick to branding
• Ability to read emails in a timely manner and translate tasks into actions quickly
• Ability to report back on activities
• Excellent knowledge of vegan issues

How much time do I need to invest?

You should be able to commit around two days a month to carry out actions, and this is usually spread out across the month. We also expect timely responses to emails. When a new Advocate applies to work with you, we would like them to be contacted within seven days via email.

Summary of the role of Trustee

Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.

But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).

Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.

This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.

Main duties and responsibilities:

• Chair the Income Generation Committee, which has the following key priorities:

• Review and constructively challenge the annual fundraising (FR) plans and budget

• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team

• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly

• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets

• As part of the Board of Trustees:

• set and maintain vision, mission and values

• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure

• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

• Assure the effective and efficient administration of the charity including funding, insurance and premises

• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.

• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co