Volunteer volunteer roles in Liverpool
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
GHRI is seeking a detail-oriented volunteer accountant to help manage and maintain transparent financial operations. If numbers are your love language and accountability is your personality, babe… this role is screaming your name.
Key Responsibilities
Maintain accurate financial records and reports
Track donations, grants, and project expenses
Assist in budget planning and financial forecasting
Ensure financial activities align with regulatory standards
Support preparation of reports for partners and donors
✅ Requirements
Degree or background in Accounting, Finance, or related field
Basic knowledge of financial reporting and bookkeeping
Attention to detail
Integrity and transparency in handling funds
Interest in non-profit or humanitarian finance
Why Volunteer With GHRI?
Gain experience in non-profit financial management
Strengthen your CV with international NGO exposure
Work with purpose, not just spreadsheets
Be part of a mission that improves healthcare access
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
"We are looking for 10 volunteers to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".
About the Volunteer Programme:
The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.
Key Responsibilities of the sucessful volunteer:
Programme Management
- Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
- Welcome participants to the programme, providing orientation materials and clarifying expectations.
Participant Support & Progress Tracking
- Conduct initial skills assessments to identify individual development needs.
- Monitor and document participant progress, providing regular updates to stakeholders.
- Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
Coordination & Communication
- Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
- Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
Engagement & Feedback
- Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
- Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
Reporting
- Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.
Required Skills of a successful volunteer:
- Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
- Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
- Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
- Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
- Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.
Preferred but not essential:
- Experience in coordinating professional development programmes or similar initiatives.
- Familiarity with data analysis to assess programme effectiveness.
Job Types: Part-time, Volunteer
Benefits:
Work from home
Application question(s):
- Are you sure you can commit to this being a non-paid role?
- Can you commit to 16 weeks?
- Do you have access to personal PC or laptop?
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking individuals who can empower children and young people, to support and share our mission within their current school or youth provision setting (Brownies, Guides, Cubs, Scouts and Youth Groups).
You will encourage your group to share the mission of Mary's Meals, raise awareness of our work and fundraise.
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Time Commitment:
- Four Board meetings per year (two in person, two remote).
- Additional flexible, primarily remote support to trustees and museum staff.
Term: Up to four years.
Help Shape the Future of a Nationally Significant Regimental Museum
HorsePower, The Museum of The King’s Royal Hussars, is entering a pivotal and exciting new chapter. With a bold five-year strategy underway, the Museum is reimagining how over 300 years of regimental history is interpreted and shared, creating a “Museum of the Future” that is engaging, relevant and accessible to new and diverse audiences.
To support this transformation, we are seeking a Brand and Communications Trustee with the vision, experience and creativity to help elevate the Museum’s profile, sharpen its voice and strengthen its impact.
This is a high-impact voluntary role at board level, offering the opportunity to make a lasting contribution to a distinctive heritage organisation at a moment of real change.
About HorsePower
Located at Peninsula Barracks in Winchester, HorsePower tells the story of The King’s Royal Hussars from 1715 to the present day, spanning India, Waterloo, the World Wars and modern conflict. The Museum cares for a rich and nationally important collection, including unique archives, uniforms, medals and personal stories.
As part of its new strategic plan, the Museum is focused on increasing relevance, reach and resilience, broadening audiences, strengthening income streams and establishing itself as one of the most vibrant and accessible small military museums in the South of England.
The Board of Trustees
The Board of Trustees are the custodians of the Regiment’s heritage and the long-term stewards of the Museum. All trustees serve in a voluntary capacity and bring a wide range of senior-level experience, including strategic leadership, operations, finance, HR, legal, commercial and military expertise.
As the Museum moves into its next phase, the Board recognises that strategic brand and communications leadership is essential to delivering its ambitions, and this is where you come in.
The Role
This is a newly created role with real scope to influence both strategy and delivery. Working closely with the Chair, the Strategy Working Group and the Assistant Curator (Marketing and Communications), you will help shape how the Museum presents itself to the world. Key areas of focus include:
- Developing clear and inspiring brand guidelines that bring coherence and confidence to the Museum’s identity, rooted in its values and regimental heritage
- Identifying and articulating the Museum’s unique differentiators, ensuring it stands out in a competitive cultural and heritage landscape
- Leading the development of a Strategic Communications Plan, with a compelling narrative that supports audience growth, partnerships and fundraising
- Supporting the creation and delivery of a Marketing and Communications Plan to raise profile, increase footfall and broaden engagement
- Acting as a trusted advisor to trustees and staff on communications, messaging and brand-related decision-making
This is an opportunity for someone who enjoys building something of lasting value and making a tangible difference in a small, ambitious organisation.
About You
Essential:
- Proven experience in branding, marketing or communications at a strategic level.
- Strong written and verbal communication skills, with the ability to craft clear. persuasive narratives
- Confidence working collaboratively with trustees, senior stakeholders and professional staff.
Desirable:
- Experience in museums, heritage, culture or the not-for-profit sector.
- An interest in military history or storytelling.
- A creative, entrepreneurial mindset, particularly in relation to audience development and income generation.
We welcome applications from candidates who may not meet every criteria but can demonstrate relevant transferable skills gained through professional or life experience.
Why Join Us?
- A rare opportunity to help shape a museum redevelopment from the ground up.
- A meaningful trustee role where your expertise will have visible, lasting impact.
- The chance to work with a committed Board and passionate staff team.
- The satisfaction of contributing your skills to a nationally significant heritage cause.
Closing date: 25 March 2026
Interviews: Late March/early April 2026
HorsePower is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
Please submit:
• A short covering letter explaining your interest and suitability
• A CV (maximum two pages)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us in promoting health and wellness in our community! We are looking for a passionate volunteer to teach Online Karate sessions for individuals with mixed abilities as part of our online groups programme. Your role will be key in supporting to reduce isolation and bringing people together! If you are qualified and would like to get involved, please apply now!
What you will be doing
- Plan and deliver online Karate classes for diverse groups and skill levels
- Create a welcoming environment which encourages participation
- Educating participants on the physical and mental benefits of Karate
- Providing guidance during practice, encouraging participants, and helping them achieve their goals
The skills you need
- Qualified in teaching Karate
- A friendly, approachable, and patient demeanour
- An interest in promoting health, mindfulness, and community well-being
- Excellent communication and listening skills
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles C.I.C. We work to increase inclusion and representation across society for the disabled community.We have several different services including inclusive characters, sensory workshops, resources, events, advocacy and more.
What are we looking for?
Are you looking for a volunteering opportunity that you can do in your own time and without having to leave the comfort of the sofa? Do you have a good imagination? Are you interested in graphic design? Or have an artistic flair?
We have a range of creative projects and tasks and our creative team have more work than people. From helping to bring our characters and bubble world to life to helping with our rebrand project.
What do we expect?
- Be willing to undertake our training programme which will be done virtually and at a time to suit you.
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Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answer questions on this.
What can you expect?
- A community group that does not currently operate a rota system of any kind. Youdon’t have to regularly commit your time.
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A kind, caring, nurturing company who cares about people, staff and volunteers. Our aim is to keep your wellbeing at the centre of our work.
- A very positive and proactive approach to disability and illness. Any and all accommodations will be made that you require. If there is anything you wish to discuss in private please email us and we will arrange a confidential chat.
Benefits to Volunteering with Buttons & Bubbles CIC
- Gaining valuable experience and improving your confidence
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Allows you to explore potentially different areas of interest.
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Make a difference to community
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Develop your current skill set and gain new skills.
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Displays your level of commitment to future employers.
- Displays your ability to balance and schedule your time effectively when seeking future employment.
For further information or to apply email us and we will be more than happy to have a chat.
Please note we are looking for volunteers who are based in the UK.
If you require any accommodations or adjustments please let us know. Any information provided will be in the strictest confidence.
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
By providing an excellent visitor experience as a member of the Living History team, you will be bringing wetlands throughout history, and the history of the mere to life by delivering key messages about how important wetlands are for food, materials, medicine and livelihoods. This encourages our visitors to make the most of their visit to Martin Mere, and to understand and support our work to save wetlands for wildlife and people.
This role involves:
- Undertaking talks and hands-on activities in our Mere Tun Village about how useful wetlands are. Specifically about villagers settling next to wetlands 1000 years ago to provide them with food, materials for shelter, medicine and items to trade.
- Undertaking talks in our Mere Tun Village about the history of the mere and development of Martin Mere
- Assisting with activities when Mere Tun Village is open as a working village to our visitors in school holidays and weekends.
- Communicating WWT conservation messages and membership during talks about how people in places such as Madagascar still make settlements next to wetlands for their livelihoods.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping pets and their owners?
Can you engage with young people in a school environment, or adults at community events?
Our Volunteer Community Speakers provide a vital and influential service by sharing pet messaging to a range of audiences, working within their own strengths and interests.
What will I gain from this role?
Play a key role in delivering Woodgreen’s pet welfare messaging for animals including dogs, cats, rabbits, and other small pets.
Help improve the lives of pets in their homes both now and in the future.
Increase your own pet welfare knowledge.
Develop public speaking and teaching skills.
Be part of a friendly, passionate team dedicated to pets living their best lives.
Full training is given for this role and uniform provided
A DBS check
What will I be doing?
Shadowing staff to train in; school workshop delivery and / or leading stands at community events, across our key areas of Cambridge, Peterborough, Bedford, St Neots & Huntingdon.
Once trained, delivering pet welfare and dog safety sessions to primary age children in schools, youth clubs and to uniform groups.
Running interactive event stands at various community events to share essential information on caring for dogs, cats, rabbits, and other small pets.
What is Woodgreen looking for?
Confident public speaker, happy to deliver to large numbers of children and young people
Confident speaker to engage with pet owners at busy events.
Self-motivated and computer literate to deliver workshops in schools.
A keen interest in pet care, dog safety, and responsible pet ownership.
Over the age of 18.
Access to your own car.
Ideally live in a key area of either Cambridge, Peterborough, Bedford, St Neots or Huntingdon.
Main Contact & Locations:
Our Community Education Officer will be your main contact for this role and the location of this role will be discussed further at the informal interview.
Hours available:
We are looking for Volunteers who can be available on a regular basis. Starting from once a month. Our volunteer hours are flexible and are workable around your commitments, with opportunities available 7 days a week. Further information can be given during the informal interview.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.
Could you spare a few hours a week to help us?
ABOUT THE ROLE
We are looking for volunteers, preferably with corporate fundraising experience to:
• research the corporate giving landscape and the interests of potential donors
• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values
• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC
• keep a record of all approaches
Time Commitment
• This role is flexible and can easily fit round your other commitments.
Location of Volunteering
• Homebased
ABOUT YOU
• an interest in Alex TLC and the work that we do
• access to a computer/laptop with an internet connection, and a printer
• basic understanding of the complexities of leukodystrophy
• excellent written skills
• excellent organisational and administrative skills
Benefits to you:
• Meeting and working with new people
• The ability to volunteer around your own commitments
• Learning new skills whilst having fun!
• Adding to your CV
• Helping those affected by leukodystrophies
We can only accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Unlock YOUR Potential, we believe an “accident of birth” should never determine a person’s destination. We are a new UK‑based social mobility charity committed to breaking cycles of deprivation through holistic employability, wellbeing, and mentoring programmes that empower adults to thrive.
We are prioritising delivery in areas that rank among the top 10 most deprived areas nationally for employment and skills. The need here is real. The talent is abundant. The opportunity for impact is extraordinary.
We are looking for a creative, thoughtful, and mission‑driven volunteer graphic designer who can craft and design us a logo that:
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Captures our purpose — breaking down barriers and unlocking potential
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Communicates growth and transformation
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Feels modern, bold, and full of possibility
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Resonates with adults from working‑class and underserved communities
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Works across digital, print, and social platforms
Your design will become the visual foundation of our charity — a symbol of hope, ambition, and opportunity for the communities we serve.
You will work closely with the Founder to design a modern, meaningful, and impactful logo that reflects our mission of growth, development, empowerment, and change.
We hope to hear from you soon and see your designs lighting up peoples lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Make a Smile
Location: Remote (with opportunities for in-person collaboration depending on projects)
Commitment: Flexible, approx. 4–6 hours per week
About Make a Smile
At Make a Smile, we believe in creativity and innovation to ensure children and volunteers alike have the best experience possible. We’re constantly looking for fresh, forward-thinking ideas to improve how we work, and our Innovations Officers play a vital role in bringing those ideas to life.
The Role
As an Innovations Officer, you’ll take the lead on a unique innovation project—overseeing it from idea to reality. Each project is designed to keep our charity current, exciting, and impactful, whether that’s through new activities, resources, or systems that improve how we operate.
You’ll work with and manage a dedicated Innovations Subcommittee, guiding the project through planning, testing, reviewing, and rolling out across chapters. This is a brilliant opportunity for someone who enjoys problem-solving, project management, and bringing creative ideas to life.
The Innovations Officer will:
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Create a clear project outline (aims, budget, timeline, required skills, and success criteria).
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Recruit and manage a subcommittee, ensuring the right mix of skills to make the project a success.
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Oversee project administration, including risk assessments, task logs, and reflection templates.
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Design, test, and pilot the project, gathering feedback from volunteers and chapters.
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Evaluate and improve the project through multiple testing rounds before rollout.
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Support full implementation, ensuring it becomes embedded into the charity’s work.
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Keep trustees updated with regular progress reports and updates at leadership meetings.
What We’re Looking For
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Strong organisational and project management skills.
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Creativity and a problem-solving mindset.
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Ability to lead and support a team of volunteers.
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Willingness to adapt, reflect, and improve upon feedback.
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An interest in developing new ideas and approaches.
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No specific technical background is required—just enthusiasm and commitment!
What You’ll Gain
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Hands-on experience managing a project from start to finish.
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Skills in leadership, delegation, and innovation.
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The chance to bring your ideas to life and see them make a real difference.
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A collaborative, supportive environment with other volunteers.
Time Commitment
This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on the stage of your project.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The Role: Helpline Call Taker (Family Support Volunteer)
As a Helpline Call Taker at Addiction Family Support, you will play a key role in offering emotional and practical support to individuals impacted by a loved one's addiction. You will provide a compassionate, non-judgmental listening ear, helping individuals navigate challenging circumstances.
This is a flexible role that is delivered remotely. Family Support Volunteers work within a flexible rota system to accommodate their availability and commitments while ensuring ongoing support for those who need it most.
Responsibilities:
- Offer empathetic and non-judgmental emotional support to individuals impacted by a loved one’s addiction.
- Provide relevant information, literature, and resources to help clients or group members cope with their situations.
- Offer structured emotional support adhering to guidelines and safeguarding measures.
- Maintain accurate records in line with GDPR and the charity’s policies.
- Participate in ongoing training, mentoring, and support sessions to enhance your skills and knowledge.
- Handle any potential safeguarding concerns and signpost clients to additional services when necessary.
Training and Development:
All Family Support Volunteers undergo a comprehensive three half day training programme covering addiction, core counselling skills, the 5-Step Method, bereavement, safeguarding, and self-care. Ongoing supervision, mentoring, and further development opportunities are available to support volunteers in their roles.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Support Volunteer (Mentor)
This role offers one-to-one support to people experiencing issues with housing, healthcare, benefits, and employment. You will support individuals, helping them to access accommodation, secure financial support, improve their health and wellbeing, and develop employability skills.
What will you be doing?
You will support individuals to navigate complex systems such as housing, benefits and healthcare, offering practical help with forms and appointments in a respectful and confidential way. Work closely with partners including SIFA Fireside, Room Match, Tabor House and Street Link, and support people with CVs, job applications and work experience. You will also be involved in community engagement, raising awareness of homelessness and maintaining accurate, confidential records.
What are we looking for?
We’re looking for someone with strong interpersonal skills who communicates respectfully and has a genuine commitment to supporting vulnerable people. You’ll be organised and able to manage time, records and appointments effectively, while working well as part of a team to provide joined-up support. Patience, emotional intelligence and a solutions-focused mindset are essential. Knowledge of benefits, housing or local support systems is beneficial but not essential.
What difference will you make?
Your input will have a direct impact on people’s lives and help reduce homelessness in Birmingham. You’ll support individuals to build confidence, resilience and self-worth, helping them regain control by removing barriers that can hold people back and supporting them towards a more secure and hopeful future.