Volunteer roles in llandudno junction, conwy principal area
As part of our ongoing commitment to strong and effective governance, we are actively seeking passionate and dedicated individuals to join our Board of Trustees. This is an exciting opportunity to play a vital role in shaping our organisation’s future and making a meaningful difference for children and young people with cancer and their families.
CCLG is a leading children and young people’s cancer charity, funding research and supporting families. We are also the professional association for those working in children and young people’s cancer in the UK and Ireland.
We’re looking to expand our Board of Trustees, increasing the overall number and planning for the future as a number of longstanding members of the Board approach the end of their terms of office.
It’s an exciting time to be joining us as we have just launched our new brand and a new bold and innovative research strategy, and we’re just getting to work on developing our next organisational five-year strategy.
Our Board of Trustees has an important part to play in helping us to achieve our ambitions of creating a brighter future for children and young people with cancer. If you join our Board of Trustees, you’ll have the opportunity to make a real impact and be part of our success story.
CCLG is committed to providing an inclusive, supportive and flexible environment. We would very much welcome applicants from all backgrounds and as our current Board is not as diverse as the communities that we work in, we would be particularly interested in applications from underrepresented groups.
We're looking for individuals who can bring their skills and experience to support the governance and strategic leadership of CCLG, whether those are professional skills and experience that relate to our main areas of activity, or to organisational governance and leadership, or lived experience of children and young people's cancer.
For more information about the role of a Trustee at CCLG, please download the information pack below.
We are CCLG, a charity dedicated to creating a brighter future for children and young people with cancer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ShowerBox is a registered charity that has been providing free and secure showers as well as toiletries and supplies, warm drinks, snacks and haircuts to individuals facing homelessness since 2018. Our mission is to enhance our guests’ sense of physical well-being and dignity, help combat social isolation, and provide access to other essential resources such as health clinics and mobile libraries. By empowering individuals, we hope to help them make long term improvement in their lives.
Learning of individuals having passed away from preventable illnesses on the streets due to an inability to get clean and the social stigma associated with poor personal hygiene, Sarah Lamptey (our CEO) started offering weekly showers in St. Giles churchyard in Soho, London, from 2019. ShowerBox became a Charitable Incorporated Organisation (CIO) in 2021 and since then has been expanding nationally. Now, we operate in multiple sites – Central London, Birmingham, and Barking – either independently or in partnership. Central London remains our biggest site, followed by Birmingham and Barking, and we are in initial discussion with others. We receive our funds through philanthropy – currently supported by National Lottery Community Fund, Vitol Foundation, HS2, amongst others.
The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for ShowerBox’s strategy, operations, adherence to law and regulation and financial management. The Trustees serve on a voluntary basis, and meet four or five times a year (online or in person in London).
What are we looking for?
We are looking for a Chairperson to take ShowerBox forward into an important and influential role following and building on the success it has had since becoming a CIO and expanding into 3 locations.
The Chair leads the Board of Trustees and works closely with ShowerBox’s CEO to achieve its goals. The Chair is responsible for key areas, including:
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Providing effective strategic leadership and management to the Board of Trustees enabling them to fulfill their responsibilities for the overall governance and strategic direction of ShowerBox
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Providing support to the CEO and ensuring s/he is held to account for achieving agreed strategic objectives
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Ensuring the Board meets regularly to review activities, major risks and opportunities
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Ensuring Trustees fulfill their duties and responsibilities for effective governance of ShowerBox
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Ensuring the Board is regularly refreshed and incorporates the right balance of skill, knowledge and experience needed to govern and lead the charity effectively
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Conducts an annual appraisal and remuneration review of the CEO in consultation with other Trustees
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Acts as an ambassador for ShowerBox, representing it at external functions, meetings and events as appropriate and as spokesperson for the organisation when appropriate
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Ensuring financial stability and effective and efficient administration of ShowerBox
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Safeguard the good name and values of ShowerBox
Person Specification
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Interest in making a difference in the lives of people experiencing homelessness/housing insecurity
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Experience serving as a Trustee or Board member (in either for-profit or non-profit organisation). Previous experience as Chair of a voluntary organisation is an advantage.
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An understanding of legal duties, responsibilities, and liabilities of trusteeship, together with an understanding of the financial aspects of running a charity.
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An ability to work effectively as part of a team contributing an independent perspective.
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Strong leadership, people management skills and the ability to chair meetings effectively.
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Ability to devote time and effort to support a small and growing charity and fulfill the duties outlined above.
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Prepared to attend four board meetings per year (mostly online) plus one or two ad hoc committees and/or events in line with their expertise, specific interest, or as needed
Terms of Appointment
Chair of Trustees is appointed for a 2 year, renewable term. It is anticipated that the time commitment should be no more than 2 days a month but there could be occasions when extra time will be required (for instance, during planning of new projects or when dealing with unexpected situations). The role of Chair is unpaid.
Please send your CV and a short cover letter outlining why you are interested in working with ShowerBox. Applications will be reviewed on a rolling basis.
The client requests no contact from agencies or media sales.
ShowerBox is a registered charity that has been providing free and secure showers as well as toiletries and supplies, warm drinks, snacks and haircuts to individuals facing homelessness since 2018. Our mission is to enhance our guests’ sense of physical well-being and dignity, help combat social isolation, and provide access to other essential resources such as health clinics and mobile libraries. By empowering individuals, we hope to help them make long term improvement in their lives.
Learning of individuals having passed away from preventable illnesses on the streets due to an inability to get clean and the social stigma associated with poor personal hygiene, Sarah Lamptey (our CEO) started offering weekly showers in St. Giles churchyard in Soho, London, from 2019. ShowerBox became a Charitable Incorporated Organisation (CIO) in 2021 and since then has been expanding nationally. Now, we operate in multiple sites – Central London, Birmingham, and Barking – either independently or in partnership. Central London remains our biggest site, followed by Birmingham and Barking, and we are in initial discussion with others. We receive our funds through philanthropy – currently supported by National Lottery Community Fund, Vitol Foundation, HS2, amongst others.
As we look to expand to new sites, we are seeking two passionate new trustees to help us grow and thrive. As a Trustee, you will play a vital role in shaping our strategy, expanding our network, and ensuring our charity is impactful. It will be a volunteer role.
What are we looking for?
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Interest in making a difference in the lives of people experiencing homelessness/housing security
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Experience serving as a Trustee or Board member (in either for-profit or non-profit organisation)
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An understanding of legal duties, responsibilities, and liabilities of trusteeship
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Ability to devote time and effort to support a small and growing charity
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Prepared to attend four board meetings per year (mostly online) plus one or two ad hoc committees and/or events in line with their expertise, specific interest, or as needed
We are keen to hear from individuals with the skills and experience to help direct our organisational development within:
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Operations, HR & Compliance
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Fundraising & Communications
We are particularly interested to hear from professionals with expertise in the following areas:
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UK charity law and compliance
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Risk management & GDPR
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Safeguarding, staff and volunteer wellbeing
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Fundraising and communications strategy (charity / social enterprises)
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Philanthropy or Corporate Partnerships
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Individuals with a track record in income diversification, particularly from trusts/foundations, major donors, or Corporate Social Responsibility.
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Experience working in the Homelessness or public health sector, especially in the UK
Please send your CV and a short cover letter outlining why you are interested in working with ShowerBox. Applications will be reviewed on a rolling basis.
The client requests no contact from agencies or media sales.
TACT is the UK’s largest dedicated fostering charity, with over 500 foster carers currently providing loving homes for over 600 children and young people across England, Scotland and Wales. We have annual income of £25million and 200 staff.
Since we were founded in 1993, we have strived to offer excellent care for all our children entrusted to us and to instil positive change in the wider care system. We have also sought to innovate so we can improve the experiences of children and young people in the care system to transform outcomes for the better.
More than 30 years on, TACT continues to undertake a wide range of innovative work across the UK, ensuring we remain at the leading edge of improving the UK care system. Our education service is proving to be a great success in improving educational outcomes for our children, while our health service enables young people and carers to access high quality health (particularly mental health) treatment in a timely manner. TACT Connect, a wholly unique service in the sector, continues to provide support for our care experienced adults, while offering them a platform to keep in touch with TACT and also with other adults who share similar experiences to their own. Looking ahead, we are continuing to explore opportunities to further expand our reach and impact, and recently successfully completed the acquisition of an independent fostering service in North Wales.
Underpinning all of this vital work are our excellent staff and, of course, our amazing and inspirational foster carers. They are caring for children and young people who are vulnerable, but also full of hopes, dreams, potential and joy. Good foster families provide safe and stable homes and help children fulfil their potential and enable them to lead happy and successful lives.
We are looking to appoint up to three trustees to join our Board, bringing a range of diverse skills and experiences and providing critical challenge and oversight to our work. We are particularly keen to appoint trustees with knowledge of Child and Adolescent Mental Health Services (CAMHS), as well as young trustees who bring lived experience of the care system. Prior trustee experience is not required - you will receive all of the necessary training and support. Our trustees come from a wide range of backgrounds and are based across the UK. We also have both care experienced adults and foster careers on our Board currently, and we are keen to build on this further.
We are all excited about the opportunity these appointments present to help guide our charity into the next phase of its journey, with our foster carers and children at the heart. We hope that you want to be part of it.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please contact Tall Roots.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Befriending Volunteer
You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.
Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship.
Befriending Plus
Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support life-saving grassroots projects in India, focused on:
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Combating human trafficking
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Providing education for vulnerable children
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Ensuring access to essential healthcare
We work closely with our local Indian partners to deliver meaningful, sustainable change. Our UK-based operations raise vital funds through adventurous events, innovative campaigns, and international initiatives—most notably our global yoga campaign, Yoga Stops Traffick.
Role: Trustee – Fundraising Specialist
We are looking for a new Trustee with significant fundraising experience to help us grow and diversify our income and contribute to our overall strategic direction.
This is a fantastic opportunity for someone who wants to use their professional skills to make a lasting impact on vulnerable communities, particularly vulnerable women and children in India.
What we’re looking for
We welcome applications from individuals with fundraising expertise in one or more of the following areas:
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Individual Giving & Major Donors
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Trusts and Foundations
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Corporate Partnerships
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Community Fundraising and Events
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Digital Campaigns and Innovation
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Fundraising Strategy and Income Development
Trustee Commitment
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Board Meetings: 4 per year (weekday evenings, usually online)
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Committee Involvement: All trustees join one of our committees (Fundraising, Finance, Programme Management), which meet every 2 months
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Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible)
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Approximate time commitment: 1–2 hours per week
We also hope that this new trustee would be open to supporting other trustees and staff in developing their fundraising skills to improve internal capabilities.
Why Join Us?
As a Trustee, you will:
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Help shape the future of a unique, adventurous charity
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Make a meaningful contribution to anti-trafficking and community development work
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Be part of a passionate, values-driven team
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Gain or develop experience in strategic charity governance and leadership
“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.”
— Current Trustee
If you’re excited by the opportunity to make a tangible difference through your fundraising skills, we’d love to hear from you.
Applications will be reviewed on a rolling basis. We aim to make the recruitment process welcoming and inclusive for all.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
This role involves supporting with events in your local area throughout the year.
There is no minimum commitment for the role. Times will vary depending on the requirements of the event. You will be provided with an event brief beforehand to ensure you are happy with the requirements for that activity.
By volunteering you will:
- Be a valued member of the Charity
- Can work with dogs without lifelong commitment or costs associated with dog ownership
- Be able to meet like-minded people
- Gain practical experience in the field of canine care and welfare.
- Have fun by joining a friendly, enthusiastic, and supportive team of volunteers.
‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’
What is involved
- Raising awareness of Canine Partners and what we do by speaking to event attendees
- Promoting fundraising activities at the event (selling raffle tickets etc)
- Handing out leaflets, taking donations
- Set up and pack away on event day
- Passing on any leads to the Community Fundraising team
What we require from you
- Age 18 or over
- Access to your own transport with flexibility to visit various locations
- Polite, confident, and personable manner
- Excellent customer service skills
- Most opportunities require standing for the duration of the session and/or being in a busy environment. Please advise us if you have any concerns about this, and we will do our best to support you.
Support and Training
- Payment of expenditure such as mileage to and from an event.
- Dedicated point of contact in the fundraising team
- Pre-event briefings outlining the requirements of the event
- Volunteer clothing and ID badge
- Access to our volunteer portal with many resources for your use.
- Invitation to join our Official Canine Partners Community Facebook Group
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Adventure Ashram
Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support grassroots partners in India to deliver essential projects focused on:
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Combating human trafficking
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Supporting education for vulnerable children
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Providing access to vital healthcare
Our approach is bold, adventurous, and collaborative. We raise funds through exciting events, creative campaigns, and overseas adventures—like our flagship global initiative, Yoga Stops Traffick.
Role: Trustee – Finance Specialist (Treasurer Role Available)
We are looking for a new Trustee with strong finance or accounting expertise to join our Board and help steward the charity’s finances.
This is a key governance role.
What we’re looking for
We’re seeking someone who can provide financial oversight and strategic advice to ensure our resources are used effectively and transparently.
You might have experience in:
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Charity finance, audit, or financial management
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Budgeting and forecasting
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Risk management and financial reporting
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Strategic financial planning
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Investment, reserves or funding models for small charities
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Serving as a Treasurer or Finance Trustee (desirable, not essential)
A recognised accounting qualification (e.g., ACA, ACCA, CIMA) would be valuable, but we welcome applications from those with relevant experience regardless of qualification status.
Trustee Commitment
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Board Meetings: 4 per year (weekday evenings, usually online)
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Committee Involvement: All trustees join a committee (Finance, Fundraising, or Programme Management). The Finance Committee meets every 2 months.
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Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible)
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Approximate time commitment: 1–2 hours per week
Why Join Us?
By joining Adventure Ashram’s Board, you’ll:
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Play a vital role in ensuring good governance and financial health
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Help steer a unique, adventure-fuelled charity into a sustainable future
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Contribute to life-changing work supporting survivors of trafficking and vulnerable communities in India
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Gain experience in nonprofit governance and leadership
“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.”
— Current Trustee
If you’re interested in using your financial expertise to support a powerful mission—and join a passionate, purposeful team—we’d love to hear from you.
Applications will be reviewed on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bank.Green
Since the Paris Agreement, global banks have poured a staggering $6.9t into the fossil fuel industry. At Bank.Green, our mission is to lower this vast carbon footprint via technology and consumer action. We empower bank customers with the tools and insights they need to influence their banks towards sustainable lending, or switch to greener alternatives. To date, our bank-checking tool has been used over 500,000 times by bank customers worldwide, while we have shifted a at least $35,000,000 towards banks who are financing a greener future.
Through transparency, engagement, and innovation, we aim to redefine the role of banks in the fight against climate change.
Role Overview
We have a need for a senior Frontend Engineers to take ownership of the Bank.Green frontend website. The website is builtin Vue.js with Nuxt.js and deployed via Cloudflare. We use prismic.io as a headless CMS and connect to internal graphQL and REST APIs. Because of the large number of pages (~5000) we serve, we have to pay special attention to our prismic.io CDN traffic and caching with automated builds.
Taking ownership of the website will mean:
- understanding the vue.js lifecycle
- understanding cloudflare deployment
- understanding the nuxt build pipeline
- carefully authoring and reviewing PRs
- mentoring more junior frontend developers
For internal communication, we use slack, linear.app, and, when necessary, MS365.
Functionally, the website allows users to see how their current bank, and potential new alternative banks, rank on environmental issues - primarily fossil fuel and related sectors support. It also provides suggestions on how to talk to your current or potential future bank about your environmental concerns.
Commitment
This role is unpaid and volunteer-based. We are seeking a commitment of 10-20 hours per week. We are looking for somebody to come on long-term, for at least a 6 month commitment.
We know that this a lot to ask. Bank.Green is a passion project of many people including other developers and data scientists. Many of our volunteers who are a) (f)unemployed and want to keep their fingers warm by doing something good for the world, b) otherwise trying to break into tech or environmental fields. We hope that you’re coming with some industry experience for this particular role.
Qualifications
- Proven experience as a Frontend Engineer, preferably in a mid to senior level capacity.
- Proficiency in JavaScript programming language.
- Familiarity with Vue.js + Nuxt is nice to have but experience with React+Next also works well
- Experience working with and mentoring more junior colleagues
- Experience working asynchronously with colleagues in different time zones - through Slack, MS Teams, or similar.
- Experience working in Agile environments and using collaborative development tools (e.g., Linear or Jira, Git).
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Passion for sustainability and environmental advocacy.
At Bank.Green, our mission is to shift financial institutions towards greener lending practices by empowering their customers to advocate for change.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are at the heart of everything we do and we'd love you to join us. We have a huge number of exciting and rewarding roles from directly supporting an animal in your home, or one of our centres across the UK, to supporting our shops and educational services. You may even wish to belong to our Pet Loss Support line. Find out more about the ideal role for you. Volunteering is fun and rewarding. We have centres and shops across England and Wales where you can get involved. Just search Blue Cross Volunteering for more info. Thank you.
Please apply online at the web address above.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated, values driven, senior professional strategist who is passionate about social justice for young people through arts, culture and creativity. Our Trustees bring specific skills and expertise, including in HR, finance, legal, fundraising, digital, capital development and artistic development. We are seeking a Vice-Chair with broad strategic skills along with a legal background to provide support to the Chair and additional leadership to the Board of Trustees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Minds Matter (YMM) is seeking a dedicated volunteer software developer to assist in the creation of a secure web portal aimed at managing, monitoring, and validating our mentor services. This platform will enhance our ability to track mentee referrals from schools, record session notes, log timesheets, and generate impactful statistics to measure our charitable efforts.
Key Responsibilities:
- Collaborate with YMM Trustees & staff to understand project requirements and design specifications.
- Develop a user-friendly, secure web portal that meets the organization’s needs.
- Implement features for tracking mentee referrals, recording session notes, and logging timesheets.
- Create reporting tools to generate statistics for evaluating program effectiveness.
- Ensure the platform adheres to best practices for data security and user privacy.
- Conduct testing and debugging to maintain high-quality code and functionality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.