Volunteer roles in west drayton, greater london

The Mental Health Recovery Pathway (MHRP) service provides day service opportunities for people with low and medium Preventative Care Needs.

We are currently looking to offer volunteering placements with our Mental Health Recovery Pathway (MHRP) – a mental health provision based across three sites in Islington responding to the mental health needs of Islington residents.

You will be assisting service users who experience mental distress in group settings.

We ask for a commitment of at least 1 day a week 10:15am – 4:00pm for a full year (+ about 2-3 months for DBS check and induction), though there are plenty of opportunities to volunteer more than one day a week.

If this sounds interesting and suitable to you, please complete the MHRP volunteer application form and return with your CV, indicating why are you interested in volunteering for Islington Mind, if there is anything specific that you would like to do in your volunteering placement – e.g. facilitate activities, support our open access drop-in sessions, support service users with completing forms, accompany service users to appointments etc, and your availability – e.g. one or more days a week and which days of the week you are available.

Today Kensal Green Cemetery is at the start of an exciting new chapter in its history.  After several years of hard work and collaboration with stakeholders such as Historic England, a private Bill is currently passing through parliament that will enable the General Cemetery Company to transfer the land, buildings and company into the ownership of a newly formed charity.  As a result, the cemetery will be owned and operated by a modern organisation with contemporary powers and freedoms, releasing it from the constrained governance arrangements of the founding Act(s).

In parallel with the Bill making its passage through parliament, the General Cemetery Company directors are setting up a Steering Group that will form the embryo of the board of trustees of the proposed charity that will ultimately own and operate the site. 

We are therefore seeking three experienced external individuals to join the Steering Group and contribute towards the establishment of the new charity and form the starting point for a larger board of trustees.  It is anticipated that the Steering Group members will transition into trustees in the next 12 months or so as the charity is established.

About Kensal Green Cemetery

Kensal Green Cemetery and the company that owns and operates it - the General Cemetery Company - was established by an Act of Parliament in 1833.  It is one of the ‘magnificent seven’ great Victorian London cemeteries and the only one that remains owned and operated by its original founding company. 

Kensal Green Cemetery is widely regarded architecturally as the most important of the great Victorian cemeteries, containing the greatest concentration of buildings and monuments of particularly high-quality design.  As the chosen location for several Victorian royal burials, Kensal Green Cemetery also became regarded as particularly desirable amongst the great and the good of Victorian and Edwardian society.

Over the last half a century the General Cemetery Company has struggled to keep up with the huge task of maintaining the site to the standard it deserves.  And as time has passed, the General Cemetery Company’s 200-year-old governance framework has become increasingly anachronistic in the modern world, preventing it, for example, from applying for major capital grants or making structural changes to the way the site is owned and operated.  Whilst the company is in reasonable financial shape and actively serving its community with burials and cremations, parts of the cemetery are in poor condition and it contains one of the largest concentrations of ‘Heritage At Risk’ structures in England.

Our vision

The GCC directors and inaugural members of the proposed charity have established an outline vision for the future of Kensal Green Cemetery for the next 25 years to 2050 to give the proposed charity a clear purpose. We have also started to set a series of objectives that the charity must deliver to give its role and function more definition:

The vision is to care for Kensal Green Cemetery as a place of burial, cremation and quiet contemplation for current and future generations of our diverse community.  To do this we will carefully and sensitively conserve and repair our buildings and monuments, promote education about them and improve the condition of infrastructure & landscape whilst operating an active cemetery and crematorium for the public benefit.

The strategic objectives are:

1. To maintain an open and active cemetery and provide for existing and future generations of friends and families of the deceased

2. To conserve and enhance the heritage of Kensal Green Cemetery;( the densest concentration of highly listed heritage assets in England)

3. To continue to operate a high quality, financially viable cemetery and crematorium whilst diversifying income streams from other assets and activities

4. To engage and educate people about the social, economic, architectural, environmental and cultural history of the cemetery and those buried in it

5. To balance the conservation and enhancement of the historic landscape features with nature conservation to provide a green space for commemoration and the quiet enjoyment and contemplation of the community.

We are seeking three high calibre individuals to the following three roles:

1. Treasurer

2. Heritage-lead

3. Management-lead

Further details are provided in the attached information pack however it is key that all three trustee roles are filled by individuals who have board-level experience and experience of charities, and ideally charitable start-ups in particular.

We are looking for individuals who understand and will embrace our vision and who can help to shape plans for the future of Kensal Green Cemetery.

In the short-term the individuals will be members of the Steering Group.  It is anticipated that these individuals will be key members of the team which will create the proposed charity and that their roles will transition to trustees during their tenure.

What you will gain

• The opportunity to shape an organisation responsible for one of the most remarkable concentrations of heritage assets in England
• Satisfaction for being responsible for a cemetery and crematorium that is deeply rooted in the lives of the West London community
• The opportunity to develop your strategic and leadership skills
• Working with a friendly and committed team of trustees and staff.

Location

All members of the Steering Group and successor trustee board will be expected to participate fully in the development of proposals for the future of Kensal Green Cemetery including at the attendance of events and relevant meetings on site in London.  It is expected that there will be five formal meetings each year which will be a mixture of virtual and in person that members will be required to attend as a minimum.  During the first formative year or so of the start-up phase we expect the level of time commitment will exceed that of a typical trustee position.

Terms of appointment

The three roles are voluntary and will not be remunerated however reasonable expenses will be reimbursed.

The appointment is for a three-year term, which can be renewed for one further term.

About being a Trustee

It is fully expected that the individuals we are seeking for the Steering Group will transition into trustees in due course. More information is available online about general trustee responsibilities from websites such as the Charity Commission however, in summary, trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do.  Trustees have six main overarching duties:

1. To ensure their charity is carrying out its purposes for the public benefit

2. To comply with their charity’s governing document and the law

3. To act in their charity’s best interests

4. To manage your charity’s resources responsibly

5. To act with reasonable care and skill

6. To ensure their charity is accountable.

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

afg

Africa's economy grows at half the rate of its population. 50% of African youth wants to leave, and out of that 50% wishes to never return. We have an economic crisis on the continent that requires an ecosystem solution to support local companies in growing to large scale faster, so that create a large number of jobs for African youth to find attractive opportunities on the continent.

We follow the "afg equation" approach:

Great talent + ambitious companies = future of work in africa

For each of the components, afg has created a product:

AHEAD: Great talent A Ghana-based NGO that trains young professionals from all over Africa in becoming top freelancers, with a unique curriculum of Africa-tailored content combining the fields of African Studies ( to build identity ) and business ( to build skills ). Successful graduates get access to freelance work opportunities that increase their income by up to 8x in the first year. Currently, AHEAD is funded by the Waterloo Foundation and Livelihood Impact Fund.

African Hidden Champions: Ambitious companies - An NGO that finds top local companies in Africa with global growth potential to support them with growth and funding. This work is supported by leading partners, including the African Development Bank, the German Development Bank and G20.

Peralta: Future of Work in Africa A venture capital funded for profit platform that matches African freelancer teams (made up of AHEAD graduates) with African companies that need project support from all over the continent. Projects on the platform are true impact opportunities to help businesses from Africa grow into global champions, with the support of top impact talent.

Innonurt

InnoNurt bridges the gap between tech education and industry readiness by providing free training, mentorship, and real-world volunteer experience to aspiring African tech leaders.

InnoNurt addresses the critical challenge of youth unemployment and the skills gap in Africa's tech industry. Many young people lack access to quality tech education, mentorship, and work experience, leaving them unprepared for the rapidly evolving job market. Additionally, businesses struggle to find adequately trained talent, further hindering innovation and growth within the tech sector.

InnoNurt provides free, high-quality training programs in technology, paired with mentorship and hands-on volunteer opportunities. By equipping youth with in-demand tech skills, real-world project experience, and career guidance, we ensure they are prepared to meet industry needs. This approach not only empowers young people to access better employment opportunities but also helps businesses tap into a ready pool of skilled, motivated talent.

Curriculum Development Volunteer

Volunteer Role Description (remote, unpaid)

The Curriculum Development Team at Innonurt is responsible for creating a tech-related Curriculum, i.e, a modular, practical, and industry-aligned program designed to equip young Africans with essential tech and soft skills. The team will design structured learning paths, develop and curate engaging content, and integrate soft skills training to prepare learners for real-world careers.

They will also embed mentorship opportunities and industry exposure through guest sessions and professional interactions. Team members will collaborate on reviews, ensure quality, and support the curriculum’s delivery and implementation in line with Innonurt’s mission of bridging the opportunity gap through digital education.

Key Responsibilities:

• Design structured learning modules with clear outcomes, progressing from foundational to advanced levels.

• Develop or adapt instructional content, including lessons, activities, and assessments, tailored to learners.

• Integrate soft skills training into technical modules to build career-readiness alongside core competencies.

• Create opportunities for learners to connect with industry professionals through mentorship and guest sessions.

• Review and refine curriculum content collaboratively to ensure quality and relevance.

• Work closely with the team to meet deadlines and support effective curriculum delivery and feedback cycles.

Application Criteria for TechNurt Curriculum Developers

Educational Background or Experience

• Must have a background in STEM (Science, Technology, Engineering, Mathematics) or Education.

• Experience in curriculum development or teaching.

• Proficiency in one or more tech areas (e.g., coding, robotics, graphic design, data science, cybersecurity, AI, etc.)

• Must be able to design structured, modular lessons (with outcomes, activities, and assessment suggestions).

• Must understand how to bridge learners with industry professionals (e.g., via mentorship sessions, guest talks, or site visits).

• Ability to include modules that build soft skills needed in tech careers (communication, problem-solving, collaboration).

• Should be available to work collaboratively and provide drafts, reviews, and revisions within agreed timelines.

• Willingness to attend occasional check-in meetings (online).

• Must be available to be engaged for a minimum of 3 months.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

Realixo

Creating a Zero Waste World — Circular Economy Solutions for People and Businesses.

In Brazil, less than 4% of solid waste is recycled, and organic waste (50% of the total) is rarely processed properly.

Our target audience (individuals) faces several challenges: they want to compost at home but often lack the space or time to do so. They also want assurance that their recyclable waste is indeed being recycled.

For our corporate clients (restaurants, offices, factories, schools, and stores), we offer a punctual, responsible, and cost-effective service for managing organic and recyclable waste.

On the other hand, event organizers don’t want to deal with cleaning staff hired exclusively for the event, with the risk of no-shows. Moreover, they aim to provide an eco-friendly destination for event waste, both for marketing and brand positioning purposes and to comply with regulations.

Urban gardens and waste pickers' cooperatives struggle with economic sustainability.

Urban gardens struggle to market the vegetables they produce.

We offer three types of services:

1. Selective collection of recyclable and organic waste for individuals living in houses or apartments. These customers aim to adopt sustainable practices, such as composting, but often face time and space constraints. For this reason, they subscribe to a monthly waste collection service.
2. Selective collection of recyclable and organic waste for businesses, covering a wide range of establishments such as restaurants, cafés, bakeries, offices, factories, schools, stores, among others.

3. Waste management and cleaning for events of various sizes. By paying for every kilogram of organic waste the urban gardens receive for composting, we increase their income while reducing their fertilizer costs. We sell the compost produced by our urban garden partners to our clients, creating a new revenue stream for them. Soon, we will also sell the vegetables grown by our urban garden partners, helping them market their products more effectively.
By donating recyclable packaging to waste pickers cooperatives, we help them boost their earnings.
Our clients are passionate about the positive change we create in their lives and the excellent experience we provide with our operations.

Blog Writer

Volunteer Role Description (remote, unpaid)

Create engaging blog posts on topics such as:

• Sustainability
• Climate change
• Innovation for sustainability
• Circular economy
• Eco-friendly lifestyle
• Green and conscious food, and more.

You are welcome (and encouraged!) to use AI tools like ChatGPT to write and/or review your content.

Posts must be published in Portuguese — if you prefer to write in English or another language, no problem: you can use ChatGPT to translate your content accurately and naturally.

SEO knowledge is a big plus, but if you're not familiar with it yet, don't worry — we're happy to help you learn.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

1-2 months

Join Westfield Academy’s Board of Trustees to support strategic growth, educational excellence, and inclusive opportunity.

Applications close: 9 a.m. Monday 28th July 2025

Location: Watford, Herts

Time commitment: c. one day per month (25–30 hours per year).

About Westfield Academy

Westfield Academy is a thriving, oversubscribed single academy trust serving a diverse and dynamic community in Watford. With over 1,300 students, including a significant proportion eligible for free school meals and a growing number of learners with education, health and care plans, we are proud of our inclusive ethos and high standards.

Since converting to academy status in 2013, Westfield has consistently been rated “Good” by Ofsted, most recently in November 2024. Our ethos is centred on three drivers – Believe, Strive, and Achieve — and these are central to the culture of the school and underpin everything that we do. Our students are supported to reach their full academic potential and to grow into resilient, confident and compassionate young people.

We have an experienced and high-performing leadership team, excellent facilities and a growing reputation as the leading non-selective school in West Watford.

Our recent focus has been on improving student enrichment, strengthening financial resilience and ensuring a robust safeguarding framework. We are shaping our future ambitions, which include further capital investment and the development of our site, as well as other educational and community initiatives. Anyone joining Westfield Academy now has the opportunity to make a tangible impact and influence our future.

About the roles

As a trustee, you will play a key role in shaping the strategic direction of Westfield Academy. The Board is responsible for ensuring that the school delivers the best possible outcomes for students while maintaining sound financial management and effective governance.

Who we are looking for

For both roles, we are interested to speak to those who have governance experience.

For the education role, we are seeking someone currently or recently working in secondary school leadership, ideally at Assistant Head level or above. You will bring a strong understanding of attainment data, teaching and learning, safeguarding, and strategic school improvement. Experience with Ofsted inspection frameworks, curriculum development, or SEND provision would be valuable.

For the business leadership role, we are looking for a local employer or senior business figure with strategic oversight experience, financial acumen and a genuine interest in education and the local community. You will be comfortable operating in a governance setting and prepared to engage fully with the details of reports and strategic plans. Knowledge of organisational development, audit, or risk would be an advantage.

We particularly welcome interest from individuals with a local connection to Watford or the surrounding areas. This ensures our Board remains rooted in the community we serve and attuned to the lived experience of our students and families.

This is an exciting time to help lead an academy with strong foundations and real ambition. If you can bring the commitment and capabilities we are looking for, we would love to hear from you.

Peridot Partners and Westfield Academy are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidates will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 28th July 2025.

Job Title: Volunteer Fundraiser
Organisation: Soulscape
Location: Berkshire
Position Type: Voluntary
Time Commitment: 8–16 hours per week (flexible)
 

About Soulscape

Soulscape is a Wokingham-based charity working with schools in Berkshire to support young people’s mental, emotional, and spiritual wellbeing. We create safe, reflective spaces where students can explore the big issues in their lives—from anxiety and identity to relationships and resilience.

In the last year alone, we worked with over 5,000 young people across 27 schools. With demand for our programmes growing, we’re looking for a dedicated Volunteer Fundraiser to help us reach even more young people.

The Role

This is an exciting opportunity for someone who wants to use their creativity and leadership skills to support a cause that really matters. As our Volunteer Fundraiser, you'll:

• Lead fundraising initatives

• Plan and coordinate a range of engaging fundraising events and campaigns

• Bring fresh and innovative ideas to increase income and awareness

• Oversee event logistics and ensure compliance with relevant policies

• Maintain financial records from fundraising activities

• Be an ambassador for Soulscape within the local community

What We're Looking For

We’re seeking someone who is enthusiastic, proactive, and passionate about helping young people. Ideally, you will have:

• Excellent interpersonal and leadership skills

• A positive, can-do attitude

• Good organisational skills and attention to detail

• Confidence in prioritising tasks and delegating responsibility

• Experience handling money and event coordination

• Knowledge of local community networks (desirable but not essential)

What You'll Gain

• The chance to make a real difference in the lives of young people

• Opportunities to develop new skills in fundraising, leadership, and event planning

• Flexible volunteering hours that can fit around your schedule

• Experience working within a friendly, passionate, and growing team

• The opportunity to shape the direction of fundraising at Soulscape

Time Commitment

We are looking for someone who can volunteer 8 to 16 hours per week, with flexibility depending on your availability. This role could be shared between two volunteers if preferred.

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners and with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of five student societies at English universities with around one hundred volunteers annually.

InterVol is looking for new trustees to join our board. Trustees are responsible for ensuring that InterVol follows our guiding principles and acts within the law. This includes the timely submissions to the Charity Commission, ensuring that volunteering is safe and appropriate, and developing and maintaining a long-term strategy for InterVol. InterVol is a small charity with no staff, so trustees also play an important role in maintaining institutional memory for student committees which change annually. 

We are recruiting for general trustee roles and for a treasurer. For the treasurer role, we are looking for applicants with a specialism in financial management to oversee our bank account, monitor our online donation platform, make grants, donations and payments, and report on our finances annually to the Charity Commission. Trustees in non-finance roles will be allocated roles most relevant to their own experience e.g. specific university group support, specific placements, or thematic areas such as training or research.

As a trustee you are expected to take on roles including:

• Attend termly meetings (three annually, online) and annual meetings, where possible.

• Provide advice to the trustee board and our committees. This is either by email, or through the Trustees WhatsApp group.

• Work on specific projects with other trustees and advisors, e.g. managing interns, setting up new placement partnerships, and conducting/reviewing risk assessments.

• Identify potential partnerships in both the United Kingdom and overseas to forward the goals of the charity and strengthen our existing university projects.

• Attend training and network events to represent InterVol, make new connections and bring new ideas into the charity.

• Commit to 2-3 years of supporting the charity before handing over or renewing your term.

• Be based in the United Kingdom to allow travel to meetings.

Person Specification:

• Significant experience of volunteering in either the UK or overseas

• Passionate about ethical volunteering practises

• Strong teamwork and collaboration skills

• Flexible and able to provide support on an ad hoc basis

• Understanding of international development issues (desirable)

• Accounting and finance experience (treasurer role)

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Be part of something special and volunteer at MS Walk London. Join an incredible team of volunteers who will be helping to make MS Walk 2025 bigger and better than ever.

The 2025 event will have around 700 participants who will be walking through London on either the 1km, 5km, 10km or 20km route.

Together these participants will be hoping to raise over 100,000 for the MS Society to help support the MS Community.

There are various roles available on the day from making some noise and encouraging our walkers, to looking after the route and handing out medals at the finish.

Join our team of MS Walk volunteers and support everyone who is walking, rolling and strolling to stop MS.

You'll be required on Saturday 27th September 2025 for one day and there are various times throughout the day. Shifts will be from 2-6 hours depending on role and location.

There are no specific skills required just enthusiasm and a can-do attitude.’

Closing date: Wednesday 23rd September 2025

We are looking for someone keen to move into the area of advising small charities on management and governance issues and assessing their needs in these areas.

We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in Ealing & Hounslow. Our broad-ranging plans are now beginning to bear fruit and so we need someone to help us in the following areas as demand for our services begins to grow:

• Supporting small groups and start-ups with basic governance and management issues
• Promoting our services to local groups and assessing their needs

Our ideal candidate would have a good all-round management or professional background gained over a number of years, but need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.

The role would probably require an average of 1 day a week and would involve dealing with our clients during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment.

Much of the work would be taking place from home, but it will also involve quite a lot of face to face contact with clients, so living in the Ealing and Hounslow area would be a definite advantage.

All reasonable expenses will be reimbursed and refreshments provided where suitable.

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member