Volunteer roles in yorkshire and the humber
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kurapa Moyo
Contextualising wellness to the realities of African women through community, care and intention
At Kurapa Moyo, we address the critical gaps in mental health and wellness advocacy across Africa, focusing on the unique challenges faced by youth, women, and marginalized communities. The social and environmental challenges we tackle include:
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Stigma Around Mental Health: Cultural stigma prevents many individuals from seeking support. We work to normalize conversations around mental health and provide accessible resources to empower individuals to prioritize their well-being.
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Youth Mental Health Disparities: Many young people, especially in underprivileged settings, lack the tools and safe spaces to process mental health challenges. We create programs that educate and equip youth to become advocates for their mental wellness and their communities.
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Workplace Wellness for Women: African women often face intersectional barriers, including gender bias and workplace burnout. We design initiatives that promote holistic wellness, encouraging work-life balance and resilience-building practices.
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Trauma and Collective Healing: The lingering effects of historical and social trauma require intentional spaces for healing. Through programs like creative transcendence journeys, we focus on collective recovery, fostering communities that thrive emotionally and mentally.
Our mission is to cultivate a culture of care and resilience, breaking barriers to wellness and inspiring sustainable change.
At Kurapa Moyo, we believe that healing and resilience grow through intentional community, education, and advocacy. Our solution focuses on creating accessible, transformative programs and spaces that empower individuals and communities to address mental health challenges effectively. Here's how we achieve this:
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Wellness Advocacy Training Program: This flagship initiative trains young leaders to become mental health advocates. By equipping youth with the knowledge, tools, and networks to create change, we foster a generation of proactive wellness ambassadors who can impact their communities.
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Workshops and Healing Spaces: We design and facilitate workshops tailored to specific groups, such as women in the workplace and youth navigating mental health stigma. These sessions combine storytelling, evidence-based practices, and culturally relevant approaches to promote self-awareness and collective growth.
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Creative Healing Journeys: Our creative transcendence programs use art, storytelling, and communal dialogue to address trauma and encourage emotional recovery. These journeys are particularly impactful in creating safe spaces for collective healing.
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Digital Outreach and Campaigns: Leveraging social media and online platforms, we amplify mental health education through campaigns like “Mental Health at Work,” targeting stigma reduction and wellness promotion among African audiences.
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Collaboration with Communities: We work alongside community members and organizations to co-create solutions, ensuring our programs address localized needs while promoting ownership and sustainability.
We are looking for individuals who are passionate about amplifying wellness and making it as accessible as possible to African women.
Programs Assistant
Volunteer Role Description (remote, unpaid)
As a Program Assistant for our wellness advocacy training program, you will play a key role in supporting the program's smooth operation. You will assist Mojisola, who leads the program, in recruiting facilitators and participants, coordinating activities, and ensuring effective delivery. Your work will contribute directly to the success of our wellness advocacy initiatives, ensuring they align with the mission and objectives of our organisation
Responsibilities:
- Facilitator & Participant Recruitment: Assist in identifying and recruiting qualified facilitators and participants for the wellness advocacy training program.
- Program Support & Coordination: Provide logistical support for program activities, ensuring smooth execution.
- Collaborate with internal teams to ensure that program needs are met and that resources are available.
- Stakeholder Coordination: Maintain communication with program participants, facilitators, and other key stakeholders to ensure alignment and a smooth workflow.
- Documentation & Reporting: Help manage program documentation, track participant engagement, and assist in compiling data for reporting. Aid in monitoring program outcomes and collecting feedback.
- Collaboration: Work closely with the Program Manager to support any program needs, including arranging meetings and ensuring program goals are met on time.
Key Requirements:
- Strong organisational and communication skills
- Ability to manage multiple tasks simultaneously
- Experience or interest in wellness advocacy, community outreach, or related fields
- Comfortable with both administrative duties and program coordination
- Proactive and able to work independently while collaborating with a team
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
6+ months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Metal Circle
Metal Circle is an online marketplace for buying and selling scrap metals like iron, copper, lead, brass, and aluminium in Nigeria. It tackles environmental issues by recycling metal waste, reducing pollution, and mitigating climate change. Socially, it creates jobs, alleviates poverty, promotes safe waste handling, and educates communities. The platform offers transparent pricing, secure transactions, and adheres to HSSE compliance. Recognized for its innovation, Metal Circle has been praised by industry experts for its global impact potential.
Creative Video Content Creator
We're seeking a creative Video Content Creator to develop emotional and personal video content for our social media platforms (Instagram, TikTok, YouTube) to tell Metal Circle's story and attract investors, particularly from the Nigerian diaspora. You'll help us create compelling content for crowdfunding platforms like Kickstarter, Indiegogo, and GoFundMe.
Responsibilities:
- Create high-quality, engaging video content showcasing Metal Circle's impact and story.
- Develop content strategy for social media platforms.
- Collaborate with team to produce and edit videos.
- Utilize storytelling techniques to attract investors and supporters.
Requirements:
- Experience in video content creation.
- Strong storytelling and creative skills.
- Familiarity with social media platforms.
- Ability to work remotely and meet deadlines.
What We Offer:
- Opportunity to work on a sustainability-driven project.
- Collaborative and dynamic team environment.
- Portfolio-building experience.
If you're passionate about sustainability and creative storytelling, apply with your portfolio and a brief introduction outlining your interest in Metal Circle's mission.
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
3-5 months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for friendly people to get involved in becoming Parent Champions!
Are you interested in making a difference?
Would you like to help other parents and carers?
Do you enjoy meeting new people?
If so, this could be the volunteering opportunity for you!
Families who access our services are regularly consulted with, and now we would like to invite some parents to join us, to volunteer, and to help make a difference to their local community.
PLEASE NOTE YOU MUST BE INVOLVED WITH FAMILY HUBS CALDERDALE, LIVE IN NORTH HALIFAX OR LOWER VALLEY, AND BE A PARENT TO BE CONSIDERED FOR THIS VOLUNTEER ROLE.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to brighten someone’s day?
We are looking for people aged 18 and over who are friendly, and who like to listen, to become volunteer telephone befrienders with Staying Well.
If you have a little time each week to brighten someone’s day this could be the perfect opportunity for you.
How much time does it take?
We only ask you to make one phone call a week that is between 30-60 minutes long. We ask you to commit to ring for 6 months.
What are useful befriending skills to have?
Happy to Listen
A Good Sense of Humour
Patience
Happy to Chat
Empathetic
Flexible
Reliable and Punctual
Able to Maintain Confidentiality
Non-Judgemental
PLEASE NOTE YOU WILL NEED TO BE BASED IN CALDERDALE IN ORDER TO BE CONSIDERED FOR THIS VOLUNTEER ROLE.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Anxiety Alliance UK is a young and developing charity looking for an experienced Trustee.
It may be possible for someone with a dedication and passion for helping those with social anxiety to apply for this role providing they are aware of the governance issues relating to the role (please read the charity commission document "The essential trustee")
Social anxiety involves an excessive fear of social situations. Sufferers will often fear being embarrassed or worry about being negatively evaluated by others. Anticipatory anxiety and situational avoidance are common, and individuals may endure social situations with a high level of discomfort. The scope of the anxiety may be focused on specific types of social situations or generalised to almost any social encounter.
We are the first UK charity dedicated to Social Anxiety.
What will you be doing
· Contribute towards the good management of the charity by carrying out key responsibilities as follows:
· To ensure that the charity complies with its governing document, charity law, company law, and any other relevant legislation or regulations.
· To ensure that the charity pursues its charitable objects as defined in its governing document.
· To ensure that the charity uses its resources exclusively to further its objects.
· To contribute towards setting the charity’s strategic direction and to evaluate performance and progress against agreed targets.
· To uphold the reputation and values of the charity.
· To commit to read papers in preparation for meetings and attend regular board meetings.
What we are looking for
· An understanding and acceptance of the legal duties and responsibilities of trusteeship.
· A willingness to devote the necessary time and effort to their duties as a trustee.
· Willingness to act in the best interests of the organisation.
· An ability to work effectively as a member of the team.
· Willingness to prepare for and attend monthly Board meetings.
· Willingness to participate actively in discussions.
· Enthusiasm for the charity’s vision and mission.
· Empathy for the challenges faced by people affected by social anxiety.
· A strong commitment to equality, diversity and inclusion.
· Integrity and honesty.
· Good, independent judgement.
Experience or interest in some of the following areas:
· • Charity management, governance, compliance, law, or the dedication to learn about governance and what it takes to be a Trustee
What difference will you make
As part of our board, you will help to support and develop the charity and set its strategic direction. You will have the opportunity to offer your unique skill set, experience and enthusiasm to help us to achieve the charity’s mission and goals:
To foster a society in which social anxiety is widely understood, where there is easy access to appropriate information, support and treatment so that no one has to face social anxiety alone.
Board meetings and projects
We are a friendly board and we hold our meetings monthly online in the evening, typically on a Tuesday at 7pm to 8:30pm.
We would hope that Trustees can contribute to some other charity tasks and projects as the need arises.
Please could you submit a cover letter explaining your interest in the role
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Empathos Foundation is seeking a creative and passionate Social Media Graphics Designer to help us create engaging and visually appealing posts for our social media platforms, including Instagram and LinkedIn. As a remote volunteer role, you'll work approximately 4 hours per week, designing content that aligns with our mission and campaigns.
You’ll have access to Canva Pro and be part of a supportive team that values your input and creativity. This role is perfect for someone eager to gain experience in the non-profit sector, build their design portfolio, and contribute to a meaningful cause.
What You’ll Do:
- Design graphics for social media posts in line with our branding.
- Collaborate with the team to align content with ongoing campaigns.
- Create visually compelling content that resonates with our audience.
The Impact of Your Work:
As a Social Media Graphics Designer at Empathos Foundation, your work will directly support our efforts to raise awareness, engage our community, and inspire action.
- Amplify our message: Your designs will communicate our campaigns and bring attention to initiatives in healthcare, education, and poverty relief.
- Increase engagement: By creating eye-catching content, you’ll help us reach more people and encourage interaction with our platforms.
- Shape our online presence: Your contributions will strengthen our brand and elevate our visibility, ensuring our message reaches those who need it most.
Skills, Experience, and Qualities:
- Graphic Design Skills: Proficient in tools like Canva or Adobe Creative Suite.
- Social Media Savvy: Understanding of Instagram and LinkedIn trends and best practices.
- Passion for Making a Difference: Enthusiastic about supporting impactful causes through creative design.
- Fast Turnaround: Able to deliver high-quality designs quickly and efficiently.
- Attention to Detail: Consistency with branding and a strong eye for design aesthetics.
- Collaboration: Willingness to work with a team and incorporate feedback.
- Time Management: Commit to 4 hours per week and effectively manage tasks.
Your designs will not just be graphics—they’ll be catalysts for change, inspiring others to join our mission and make a difference.
Join us as a Social Media Graphics Designer to use your creativity for good and help Empathos Foundation make an even greater impact.
The client requests no contact from agencies or media sales.
Job Overview
We are seeking dedicated and passionate volunteers to join our team. This role is perfect for individuals looking to make a positive impact in the community while gaining valuable experience. As a Volunteer, you will have the opportunity to support blind and partially sighted people to attend and enjoy social and peer-support groups and activities such as the Visual Impairment and disability accessible sport Boccia. The group currently meet from 1pm to 3pm with support from charity staff from Galloways. We are looking for volunteers to help to create and maintain a supportive environment, to keep the conversation flowing, make brews, guide people and be a friendly voice.
Duties
- Assist in the planning and supporting community events and activities.
- Support in creating a safe and encouraging atmosphere.
- Making brews and keeping the drink preparation area clean and tidy
- Help maintain an organised environment by setting up and clearing away equipment or materials used during events.
- Participate in training sessions to enhance your skills and knowledge relevant to your volunteer role.
Job Type: Volunteer
Since 1867, Galloways has been dedicated to empowering people with sight loss across the North West. Today, we continue to support local people in rem
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.
Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.
Come and join our team! We value all our volunteers and the unique skills and experience they bring.
We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.
What you will be doing
- Attend group forums for veterans within the prison environment.
- Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
- Promote the services available to family members.
- Establish an agreement around the rate of visits with the VCJS team and the prison.
- Record the support offered to veterans accordingly and appropriately.
- Complete monitoring reports.
The skills you need
- Be over 21.
- Have a good level of fitness to able to move around a prison quickly - including stairs.
- Excellent listening skills.
- Awareness of boundaries and confidentiality.
- Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
- Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
- Good IT skills.
- An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
- You will need to declare potential conflicts of interest, for example any family connection with the prison.
What's in it for you
- Full training provided with regular ongoing support.
- You gain criminal justice sector experience and build your CV.
- You can make a real difference to the lives of Veterans who are in the justice system.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.
A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.
You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.
Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.
The client requests no contact from agencies or media sales.
The Registration Advisory Panel are seeking a Legal Representative for this panel. As a member of the Registration Advisory Panel, you will offer legal insights that ensure compliance with required standards and regulations for the wider psychological workforce. The Registration Advisory Panel are responsible for strategic oversight of the Wider Psychological Workforce Register and reports directly into the Board of Trustees with the following role and remit:
· Provide assurance that competency, safe practice and high standards are maintained for the Wider Psychological Workforce Register and that the register continues to fulfil its objective of public protection.
· Ensure that voluntary register functions are carried out fairly, effectively, proportionately and transparently and in line with the standards set by the Professional Standards Authority (PSA).
· Engage with relevant stakeholders and works in partnership with other bodies where appropriate to ensure registrants continue to meet the required standards for entry and maintenance on the Wider Psychological Workforce Register.
We are looking for someone with a legal background and should demonstrate the following:
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That they are an accountable professional responsible for own professional actions and adherence to professional codes of practice
To apply please download a Statement of Interest Form and submit it together with your CV
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Join the EAUC board and make an impact on over 2 million people working in post-16 education, embedding sustainability in everything they do: equipping learners for their lives and shaping society for the better.
This is a unique opportunity for someone to bring a further education leadership perspective to our charity. We are looking for someone who is passionate about sustainability and education.
Position: Trustee and director
Location: Remote within UK and Ireland
Renumeration: Voluntary with reasonable expenses paid
Positions available: One
Closing date: 16th May 2025
The EAUC is the leading body for sustainability in the post-16 education sector in the UK and Republic of Ireland. We've been promoting sustainability in post-16 education for over 20 years. Primarily a membership body, we serve 300 organisations whilst also working to change systems that enable sustainability action. We’re both a charity and a company limited by guarantee and are always not-for-profit. You can find out more about our vision and values on our website.
Who we’re looking for
The EAUC board has twelve volunteer trustees. One vacancy will arise following the July 2025 AGM.
We seek someone who:
- Is passionate about sustainability and education
- Has insight into the further education or skills sectors
- Has senior leadership experience
- Is committed to our mission, values and social justice principles
We particularly encourage applications from people who are under-represented on our board with regards to age, ethnicity and disability.
We’ve developed a trustee information pack containing full details about the role, what it entails and how to apply as well as more about EAUC, our work and our EDI commitments. Please do consider joining us, or forward this to colleagues and contacts who are well suited to help us achieve our goals.
The client requests no contact from agencies or media sales.
As our current Chair, Tim Roberts, comes toward the end of his final term of office, we are now seeking a new Chair of Trustees to succeed Tim and support The Mayor’s Fund for London as we take forward our ambitious strategy over the coming years.
It’s a vital time for young people in London – with many facing challenges around poverty and cost of living, mental health and wellbeing, and a lack of access to opportunities and services. But at the same time, there are real opportunities, through the London Growth Plan, and the appetite of communities, businesses and education to work together to ensure young people do have the chance to thrive. The Mayor’s Fund for London is a charity at the heart of connecting these agendas, driven by the voices of young people and the organisations that support them.
As Chair of Trustees, you’ll lead a highly skilled, very engaged and diverse board of Trustees, working with a talented staff team, within an organisation which enjoys great relationships and a growing reputation as a leading voice in London. If you care passionately about young Londoners succeeding, have great connections in business, can navigate through London’s civil society and the policy landscape and have a good grasp of governance, diversity and inclusion then this exciting and unique opportunity could be the one for you.
The client requests no contact from agencies or media sales.
Title: Communications volunteer
Summary
Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.
Description
Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:
Communications:
· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year
Social media:
· Assess our current social media and make recommendations to improve content and engagement
· Design and create weekly posts and reels using Canva
· Create 1-3 social posts per week
Newsletter:
· Re-purpose key social posts for our monthly e-newsletter, using MailChimp
Outreach:
· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile
· Build contacts and reach out to potential press to raise awareness of our organisation
Events:
· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.
You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.
What impact will they have?
Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.
About the volunteer
Description
We are looking for a volunteer who:
· Has experience in creating and writing communications materials such as social media posts
· Ideally has experience in Canva and MailChimp
· Has the ability to quickly understand the needs of our team / organisation / participants
· Has good communications and organisation skills
· Understands the resource constraints of a small charity and is able to work with these.
Skills
· Marketing and communications
Where and when
Location
Can be fully remote or partly remote if based near Brighton.
Time
Time commitment
· 0-6 hours / week – the role could be an ongoing role
Volunteer availability
Either inside or outside office hours.
Application details
Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




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