Volunteer roles

Trustee Role Description

Our trustees play a vital role in making sure that Caudwell Youth achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable Caudwell Youth to grow and thrive, and through this, shape young people’s futures.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Trustee Duties

• Support and provide advice on Caudwell Youth’s purpose, vision, goals and impact.
• Contribute to the strategic direction of Caudwell Youth, approving strategy and annual plans.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Oversee financial plans and budgets and monitor and evaluate progress.
• Review and approve Caudwell Youth’s annual report and accounts.
• Provide support and challenge to the CEO and executive team, in accordance with our values.
• Promote youth engagement in all that we do Keep abreast of changes in Caudwell Youth’s operating environment.
• Contribute to regular reviews of Caudwell Youth’s own governance.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Use independent judgment, acting legally and in good faith to promote and protect Caudwell Youth’s interests, to the exclusion of their own personal and/or any third party interests.
• Act as an ambassador for Caudwell Youth by applying your skills, expertise, knowledge and contacts.

What We Are Looking For
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

Personal Skills and Qualities

• A commitment to Caudwell Youth’s vision, mission and values 
• Knowledge and/or interest in youth issues
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Willingness to lead according to our values.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

In addition to these, we are particularly looking for skills and experience in charity marketing and communications, as well as public sector funding / commissioning.

We want to grow our volunteering so experience here would also be welcome. As a young people’s charity we are also interested in applications from younger people and those with lived experience aged 18 and over.

Terms of Appointment

Terms of Office

• Trustees are appointed for a 3 year term of office, this can be renewed for a second term. (Maximum of 6 years service).
• This is a voluntary position, but reasonable expenses are reimbursed.
   

Time Commitment

• Preparing for, and attending, 4 Board meetings annually. Currently meetings are held 5.30-7.30pm online.
• A strategy day in person in London/Milton Keynes.
• Ad hoc and occasional support through working groups and / or support to the executive team.

Volunteer Role: Community Buddy

Location: Based in Luton within a non-residential setting. Unfortunately, this location does not have step free access. 

About the Role

Penrose Roots delivers community-based recovery services across Luton, from community gardens and social groups to bike maintenance projects. This volunteer role supports our Green Social Prescribing Triage system, helping individuals who have experienced long-term isolation or ill health to access and engage with green projects, build confidence, and reconnect with their community. 

We are looking for friendly and enthusiastic volunteers to help our members feel connected and confident in attending their local green activities. You'll help them to access nature-based activities, make a plan to get started and go along with them if they would like some company. You may continue to attend with them until they feel confident going on their own (approx. 4-5 weeks).

Your role is all about helping people to make those daunting first few steps that can ultimately make a real difference in their wellbeing and bring them joy through connection to nature and their community!

What is the Commitment?

Because building trust and relationships takes time, we are looking for volunteers who can commit to supporting members regularly - ideally between 4 and 10 hours per week for at least two months. 

Volunteering must take place during the service's working hours (Monday - Saturday 10am-3pm) but there is flexibility within that. We will work with you to find a schedule that fits around your life and the needs of the service. 

About You

We’re looking for volunteers who are compassionate, proactive, and ready to make a difference! If you’re someone who can support people going through complex personal situations with empathy and without judgment, we’d love to hear from you.

We also welcome volunteers with lived experience of mental health, social care, or recovery-focused services, as well as those who’ve worked in caring roles or supported loved ones. Your insight and understanding can be incredibly valuable. 

You’ll need to be confident in planning days and journeys in and around Luton independently, and have a positive, encouraging attitude to help others step outside their comfort zones and try something new. Beyond this, we are very open to what you can bring to the team!

What You Can Expect From Us

To support you and set you up for success in your volunteering role with us, you can expect that we will:

• Work with you to find a volunteering arrangement that works for you and for the service. We will be as flexible as we can!
• Reimburse you for agreed expenses relating to your volunteering.
• Welcome you warmly into our team and support you to get the most from your experience.
• Recognise and celebrate your contribution to the team! We can provide references to confirm your achievements and contributions upon request.
• Provide the training and guidance you need to understand the context of our services and to keep you and residents and participants safe
• Provide regular supervision and opportunities to provide feedback on your experience
• You will be eligible to register with Blue Light Discount Card. 

Volunteer Role: Peer Mentor

Location: 25 Victoria Street, Rochester, ME1 1XJ and other locations in the surrounding community. Unfortunately, this service does not have step-free access. 

Do you...

• Have lived experience of substance misuse, supported living, or rough sleeping?
• Found ways to overcome challenges in your life that you could share with others?
• Have experience accessing treatment or support services?
• Been free from illicit drug use or problematic alcohol use for the past 3-6 months?

If you’ve said yes to all of the above, there are people going through a similar experience that need your help in their recovery. You will be fully trained and supported by our Peer Outreach Coordinator throughout your time with the project.

About the Role

Our Peer Mentors support clients to engage with treatment services through supporting access to these services in a variety of ways including, through taking people to appointments, sharing of their own experiences, making referrals into drug and alcohol treatment services and proactively encouraging clients to access harm reduction interventions and treatment services.

The clients that you will be working with will either be experiencing rough sleeping or who are at risk of experiencing rough-sleeping.

What is the Commitment?

We are looking for volunteers who can commit to giving 1-5 hours per week for a minimum of 6 months.

Volunteering at our service usually takes place Monday - Friday, 9am-5pm. We are very flexible and happy to work around your availability where we can.

What You Can Expect From Us

A mandatory training course will be provided which will cover all aspects of Peer Mentoring including covering boundaries, safeguarding, confidentiality and personal safety. This course will be undertaken in partnership with the NHS peer mentor training scheme. Ongoing supervision and support will be provided throughout the whole process by the Pathways Peer Outreach Coordinator.

You can expect that we will:

• Work with you to find a volunteering arrangement that works for you and for the service. We will be as flexible as we can!
• Reimburse you for agreed expenses relating to your volunteering.
• Welcome you warmly into our team and support you to get the most from your experience.
• Recognise and celebrate your contribution to the team! We can provide references to confirm your achievements and contributions upon request.
• Provide regular supervision and opportunities to provide feedback on your experience.
• You will be eligible to register with Blue Light Discount Card. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

This role may close early, for a better chance to be considered, we recommend applying as soon as possible as we screen on an ongoing basis. We encourage applicants from all backgrounds

PEN International is looking for 1 or 2 volunteers to work closely with PEN International’s Congress and Events Officer and other members of staff to support the planning and delivery of the 92nd Annual PEN International Congress, which will take place online in September 2026.

The PEN Congress is a major event that brings together PEN Centres and members from around the world to shape the direction of PEN’s work, discuss key issues affecting writers and freedom of expression, strengthen international networks, exchange ideas, and celebrate literature in all its forms.

This volunteer role will focus on supporting the preparation and online delivery of Committee Meetings and the General Assembly. The successful candidate will assist with administrative, logistical, and technical tasks before and during the Congress period, helping to ensure the smooth delivery of meetings involving participants from across different countries, languages, and time zones.

The position is ideal for someone interested in human rights, literature, international affairs, cultural management, or event management, and who is looking to gain practical experience within an international membership organisation.

Help support the future of hospital, health and wellbeing broadcasting across the UK.

The Hospital Broadcasting Association (HBA) is seeking a Grants & Fundraising Officer to support the charity’s financial sustainability by identifying funding opportunities, developing applications and helping to build relationships with funders, sponsors and partners.

This is an opportunity to use your fundraising, research and communication skills to support a national charity that helps more than 140 hospital, health and wellbeing broadcasting organisations develop, collaborate and thrive.

This is a volunteer role working closely with the Treasurer and Trustee Board to help identify and develop new income opportunities that support the HBA’s strategic objectives.

What you'll do

As Grants & Fundraising Officer, you will support the HBA’s fundraising activity. Responsibilities include:

• Researching and identifying suitable grant funding opportunities aligned with the charity’s objectives.
• Supporting the preparation and submission of grant applications, working with Trustees and relevant stakeholders to gather information and evidence.
• Maintaining a record of funding opportunities, deadlines, applications and outcomes.
• Supporting the development of sponsorship opportunities, including for HBA events, awards and initiatives.
• Exploring opportunities for additional fundraising activity, partnerships and donor engagement.
• Supporting the Treasurer to ensure fundraising activity aligns with the charity’s financial priorities and reporting requirements.
• Maintaining accurate records of funding received, application requirements and reporting deadlines.
• Supporting grant monitoring, evaluation and reporting activity where required.
• Building positive relationships with potential funders, sponsors and partners.
• Providing updates and recommendations to the Treasurer and Trustee Board on fundraising opportunities and progress.

About you

We're looking for someone who:

• Has an interest in fundraising, grant applications, partnerships or income generation.
• Can research opportunities and identify potential sources of funding.
• Has strong written communication skills, particularly for preparing applications and proposals.
• Is organised, reliable and able to manage deadlines.
• Can work independently while also collaborating with a volunteer-led team.
• Has good attention to detail when managing applications, records and reporting requirements.
• Is proactive and enjoys identifying opportunities for improvement and growth.
• Can represent the HBA in a professional and positive manner.
• Shares our commitment to supporting hospital, health and wellbeing broadcasting.

Previous experience in fundraising, grant writing, bid preparation or partnership development would be beneficial. We encourage applications from people with transferable skills gained in the charity, public or private sectors.

Role responsibilities and boundaries

The post holder reports to the Treasurer and works collaboratively with Trustees and other volunteers to support the HBA’s fundraising and income development activity. 

The role does not include authority to commit the HBA to funding agreements, sponsorship arrangements or financial obligations. The post holder must not enter into any agreement or contract on behalf of the HBA without prior approval from the Trustee Board.

Working with the HBA

The HBA is an entirely volunteer-led charity with no paid staff. Our volunteers play an important role in helping the organisation achieve its objectives by contributing their skills, experience and enthusiasm.

The Grants & Fundraising Officer will work closely with the Treasurer and Trustees, supporting the charity’s continued development while gaining experience of fundraising within a national voluntary organisation.

Meetings and commitment

The time commitment is approximately 8 hours per month.

Most activity can be carried out flexibly and remotely, with regular communication taking place online.

Location and expenses

This role can be carried out from anywhere in the UK, with most business conducted online.

Volunteers may occasionally be invited to attend HBA events, including trustee board meetings, the HBA Annual Conference and Awards, meetings with stakeholders or other charity activities.

Reasonable travel and out-of-pocket expenses incurred while carrying out volunteer duties will be reimbursed in line with the Association’s expenses policy.

Key Responsibilities

 •  Identify and apply for grants and funding opportunities that align with our goals.

 •  Cultivate relationships with individual donors, corporate partners, and foundations.

 •  Maintain accurate records of donations, track progress toward goals, and prepare reports for leadership.

Key Skills and Qualifications

 •  Proven experience in fundraising, sales, marketing, or nonprofit development.

 •  Strong written and verbal communication skills; able to inspire and engage diverse audiences.

 •  Ability to work independently, manage multiple projects, and meet deadlines.

 •  Familiarity with fundraising platforms, CRM systems, and social media marketing is a plus.

Job Overview

The Abundant Woman is looking for an experienced and compassionate Human Resources (HR) Manager to help build and support our growing team. This role is essential for creating a positive work environment that reflects our mission of empowering women, ensuring our HR policies are inclusive, and managing the full HR lifecycle—from recruitment and onboarding to performance management and staff well-being.

Key Responsibilities

 •  Oversee recruitment, hiring, and onboarding processes to attract and retain top talent aligned with our values.

 •  Develop and implement HR policies that promote a positive, inclusive, and supportive workplace culture.

 •  Provide guidance and support on employee relations, performance management, and conflict resolution.

 •  Coordinate training and professional development opportunities to support employee growth and well-being.

 •  Ensure compliance with UK employment laws and maintain up-to-date employee records and HR documentation.

Key Skills and Qualifications

 •  Proven experience as an HR Manager or in a similar role, preferably in a nonprofit or social enterprise setting.

 •  Strong knowledge of UK employment law, HR best practices, and compliance requirements.

 •  Excellent interpersonal and communication skills, with an empathetic and solutions-oriented approach.

 •  Organisational and problem-solving skills, with attention to detail in managing HR processes.

 •  Passion for supporting a mission-driven team and fostering an inclusive work culture.

Why Join Us?

As the HR Manager at The Abundant Woman, you’ll be a key part of a mission-driven team dedicated to creating impactful change. This role offers the unique opportunity to shape our organisation’s culture and provide meaningful support to a team committed to empowering women.

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Branch Coordinator 
Across the UK, our 65 local branches help disabled people live more independently. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local Branch Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, management, communication, organisation, and motivation skills to this role.
Most importantly, you’ll help disabled people to live more independent lives.

What the role involves
This role may vary depending on local needs but is likely to include:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteers

What you need for this role 

Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures

Desirable
• Self-aware of own management style and ability to lead a team, taking a supporting and coaching approach with other volunteers
• Able to communicate to different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience

To volunteer in this role, you will need to:
• Complete references 
• Complete induction including online and virtual training- as directed by central staff
• Undertake a PVG check if it is necessary for the role 

Additional information about our Volunteering programme:
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. To undertake this specific role, you do not need to be an engineer/skilled craftsperson.

Becky’s Child Foundation is a dynamic non-profit organization  in Uganda committed to uplifting vulnerable communities across society. We work with children, women, youth, families, and marginalized groups through education, healthcare, livelihood support, protection services, and community empowerment programs. Our mission is to create lasting impact by restoring hope, dignity, and opportunities to those who need it most.

Role Overview

We are seeking a creative, passionate, and digitally savvy Social Media Volunteer to amplify our voice online. You will help tell powerful stories, build meaningful connections with supporters, and drive engagement that translates into real-world impact for vulnerable communities.

Key Responsibilities

• Develop and manage engaging content (images, reels, carousels, stories, and short videos) across Instagram, Facebook, LinkedIn, TikTok, and X (Twitter).
• Grow our online presence, increase followers, and boost community engagement.
• Create monthly content calendars aligned with our programs and fundraising campaigns.
• Identify trending topics and opportunities to raise awareness about vulnerable groups.
• Collaborate with the team to produce authentic, impactful storytelling content (with full consent and safeguarding standards).
• Monitor performance analytics and provide simple monthly reports.
• Support fundraising drives and donor engagement initiatives.

Who We’re Looking For

• Deep passion for social impact and supporting vulnerable communities.
• Proven experience or strong skills in social media management and content creation.
• Excellent writing and communication skills in English (knowledge of other languages is an advantage).
• Proficiency with content tools such as Canva, CapCut, or similar apps.
• Self-motivated, creative, and able to deliver consistently with minimal supervision.
• Understanding of social media best practices, algorithms, and analytics.

Note: This is a volunteer role, but we provide:

• Official volunteer certificate and recommendation letter
• Professional experience and portfolio building
• The joy of making a tangible difference in people’s lives
• Pathway to future paid roles as the organization grows

How to ApplySend the following

• Your CV or Portfolio
• Links or samples of your previous social media work
• A brief note (maximum 200 words) explaining: Why you want to volunteer with Becky’s Child Foundation
• How many hours per week you can commit

Let’s use the power of social media to change lives.
Every story shared is a life touched.

Becky’s Child Foundation – Restoring Hope. Building Dignity. Creating Impact.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Volunteer Graphic Designer

• Role Type: Creative / Marketing
• Time Commitment: Ad-hoc / Project-based (Fully remote)
• Salary: Volunteer

About Us:
MINDSET is a brand-new, grassroots, volunteer-led charity based in Ealing, West London. Our mission is to support the mental wellbeing, emotional resilience, and personal growth of local men and boys. Through positive role models, structured mentoring, and growth-mindset coaching, we aim to build a stronger, more supportive community from the ground up.

The Role:
To win local grants and attract volunteers, we need to look professional. We are looking for a creative Volunteer Graphic Designer to help us build our visual identity. You will create the assets that tell our story to local schools, funders, and families across Ealing.

We have a logo but need a positive vibrant masculine brand to go with it, that speaks to men and boys across West London and beyond.

Key Responsibilities:

• Design a simple, clean brand guidelines with brand colour palette.
• Create digital flyers and recruitment graphics to post on LinkedIn, social media and local community boards.
• Design a 1-page digital information leaflet for our upcoming pilot programme.

What We Are Looking For:

• Experience with graphic design software (Canva, Adobe Suite, or similar).
• A portfolio showing clean, accessible, and engaging visual layouts.
• Ability to take a simple brief and turn it into professional marketing materials.

Get in touch with your portfolio and we will be in touch with you.

Secretary & Admin Lead

• Role Type: Administration / Support
• Time Commitment: 1–2 hours per week (Fully remote, highly flexible)
• Salary: Volunteer

About Us:
MINDSET Charity is a brand-new, grassroots, volunteer-led charity based in Ealing, West London. Our mission is to support the mental wellbeing, emotional resilience, and personal growth of local men and boys. Through positive role models, structured mentoring, and growth-mindset coaching, we aim to build a stronger, more supportive community from the ground up.

The Role:
Behind every successful charity is an organised administrative core. We are looking for a Secretary & Admin Lead to keep our operations running smoothly. You will work closely with the Charity Manager to manage digital documentation, coordinate meetings, and keep our small team connected.

Key Responsibilities:

• Take concise minutes during our monthly Trustee meetings.
• Manage our secure, shared digital filing system (Google Drive).
• Respond to basic email inquiries from potential volunteers or local partners.

What We Are Looking For:

• Strong organisational skills and attention to detail.
• Comfortable using digital tools (Google Workspace, email, Zoom).
• A reliable communicator who enjoys bringing order to a growing project.

We are excited to recieve your completed application, which should include;

1. Your up-to-date CV
2. Cover Letter, stating why you wish to volunteer with us at MINDSET and what you would bring to this volunteer role and to our new start-up charity.