Advice volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to play a key role in the leadership of Sussex Area Ramblers by supporting the Chair in the oversight and direction of all Area activities, making sure that they are consistent, integrated and in line with Ramblers' mission and strategy.
The Ramblers, which celebrates its 90th anniversary in 2025, is the only charity dedicated to removing barriers so everyone can enjoy walking in green spaces, and to improving Britain’s most popular and least-known walking places. We’re committed to campaigning to keep our countryside open to all and to fighting for the things that matter most to walkers. We lead the way, and the walks, for a vibrant community united by the joys of walking, helping everyone get more out of their walks.
The Vice-Chair supports the Area Chair in the leadership of Ramblers' activities in East and West Sussex including the provision through the Groups in the Area of organised walks, helping to ensure the Groups are run well, follow good practice and join in national/Area initiatives, the protection of rights of way, and and the preservation and conservation of, the countryside, includung representing the Area to external stakeholders.
The Vice-Chair deputises for the Area Chair, as required, at meetings of the Area leadership teams (Area Council and Area Executive Committee), represents the Area at meetings of the Ramblers' South East Regional Cluster and, in agreement with the Area Chair, leads specific projects in which the Area is engaged, making sure in all cases that Ramblers' policies and procedures are followed with a view to ensuring that the Area, its members and volunteers are kept safe and legally compliant.
The Vice-Chair supports the Chair in managing the Area's working relationship with local authorities, organisations and politicians.
The Vice-Chair assists the Chair by making sure that the Area follows all of the required governance, including AGMs and attendance at Ramblers' General Council Meetings.
The role holderwill work closely with the Chair and other members of the Area Executive Committee and Area Council, and where necessary seek advice and guidance from Ramblers' central office.
You will need to be a member of the Ramblers and live in East or West Sussex to hold the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.
Helping Volunteers are responsible for welcoming visitors onto our premises, providing a warm and welcoming atmosphere (along with a cup of tea), and supporting our Listening Volunteers to help everything run smoothly.
We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team. Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.
We are primarily recruiting Helping Volunteers for our Hammersmith and Liverpool Street sites.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deafblind UK members have combined sight and hearing loss and many can feel lonely or socially isolated. We offer a free telephone befriending service where we match volunteers with one of our members to have a weekly 30 minute chat together.
We are looking for confident, empathetic and friendly people who can hold a good conversation. You could be chatting about similar interests or learning about each other’s lives. Whatever the conversation you’ll be having a positive impact.
One 30 minute call seems really simple but having someone to talk to and someone to listen, could really make a difference to our members. It could be that you’re the only person they speak to that day, or even that week.
Our members love to chat with people who have had some life experience and stories to tell. You will need good communication skills and be able to strike up a conversation. You will also need to be reliable, patient with a naturally warm and friendly nature.
We will ensure you are supported throughout your journey with us, offering training and support at all times.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
If you would like to help us develop our digital fundraising and our online offer, would you like to join our fundraising and communications teams in creating and implementing a strategy? We would love to hear from anyone with experience of fundraising online or with enthusiasm and a desire to test things out and learn as you go along. Recently we raised over half a million pounds through our Crowdfunder. Now we are looking to create a sustainable medium term income stream online.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional in digital fundraising expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Are you someone who cares deeply about your community? Do you agree that by sharing first aid skills and advice we can create a safer and more resilient community? If so, then becoming a Community First Aider might be the role for you! While observing activity at an event through regular patrols, you could be involved in anything from providing first aid advice to providing lifesaving skills for a patient until the emergency services arrive. Your actions can save lives. Whether it's a minor injury or a serious emergency, your skills will be the difference between panic and relief.
Closing date for these opportunities is: 31/01/2026
To apply for this opportunity please follow the link below:
We are seeking one or two new members to join the Committee. Members bring expertise, objectivity, and strategic insight to ensure TASO’s financial and risk frameworks remain strong, proportionate, and future-focused.
You will:
- review and comment on TASO’s financial plans, forecasts, and management accounts
- advise on financial and risk implications of strategic developments
- provide independent scrutiny and challenge to ensure effective governance
- contribute to periodic reviews of policies such as reserves and risk management
- support the Senior Leadership Team as a source of advice and critical friendship.
This is a voluntary position. We expect the time commitment to be approximately half a day per month. The Committee meets quarterly, typically online, with papers circulated in advance. Additional engagement between meetings may be required from time to time.
About TASO
TASO (Transforming Access and Student Outcomes in Higher Education) is an independent charity working to eliminate equality gaps in higher education. As an affiliate What Works Centre, and part of the UK Government’s What Works Movement, we generate evidence, share insight, and support universities and colleges to make meaningful, data-informed change so that every student – regardless of their background – can succeed.
We are looking for new members to join our Finance and Risk Committee to help ensure TASO’s financial sustainability, compliance, and effective risk management as we continue to grow and evolve.
Who we’re looking for
We are interested in hearing from individuals who can bring experience, insight, and constructive challenge to our financial and risk oversight.
You do not necessarily need to have any experience of being a trustee; TASO will give you a full induction and support to help you develop into this role.
Knowledge or experience in one or more of the following:
- Accounting or financial management
- Risk management or audit
- Financial governance in a charity or similar organisation
- The ability to analyse complex information and provide clear, strategic advice
- Commitment to TASO’s mission and values
Desirable criteria:
- A recognised financial qualification (e.g. ACA, ACCA, CIMA)
- Experience in the charity, education, or research and evaluation sectors
- Understanding of the regulatory context for UK charities
We are committed to equity, diversity, and inclusion, and we welcome applications from people of all backgrounds – particularly LGBTQ+ people, disabled people and Black, Asian and minority ethnic people who are currently underrepresented on our boards and committees.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Community Volunteers will work alongside our County Representatives to support our Fundraising Team by being the public face of Combat Stress in their local county, and will help build support from individuals and groups by raising awareness and funds. Income generation is key to our continued success and the support of volunteers enables us to raise more funds to support former servicemen and women, so that when a veteran is having a tough time, we’re there to help tackle the past and to help them take on the future.
- A full induction to Combat Stress and its work, including training an appropriate materials to support you in the role.
- Ongoing support, advice and guidance from the Regional Community Fundraiser.
- Learn and develop fundraising skills
- Meet new people and be actively engaged in your local community.
- Learn new transferable skills & improve your CV.
- Develop self-confidence.
- Receive reimbursement for out of pocket expenses.
- Be part of the UK’s leading Charity for veterans’ mental health.
- Have the reward of knowing you will be making a positive contribution to the lives of UK Veterans and their families.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
If you are a good writer and seller of ideas, would you like to join our mini-team of funding bid writers? We would especially love to hear from you if you have experience of writing funding applications, and we are happy to share the skills we have developed with you if you would like to learn.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food – and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Arranging and transporting equipment, litter and cat food
- Transporting cats to and from vets, foster homes and centres
- Transporting equipment to and from events
Time expectation
Our transport volunteers usually spend two to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
This role concentrates on building relationships with members of the public, encouraging them to consider alternatives to placing their cats up for adoption. You will focus on providing information and support to existing owners who may be experiencing issues with their cat. You’ll also help potential new cat owners who are seeking advice before getting a cat.
You’ll build relationships within the community to engage with cat owners and potential cat owners, for example with vets, other charities, Citizen’s Advice, local authorities etc.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Providing information and support to cat owners who may be considering rehoming their cat due to a change in circumstances or cat behaviour issue
- Offer a signposting service, using a comprehensive resource library, information, guidance and support
- Communicating with members of the public to offer support regarding cat ownership by using a variety of mediums eg email, video calls, social media
- Effectively use in-house systems to record outcomes and provide feedback
- Linking with community groups, partners and charities to share key messages about cat ownership
- Linking with other Cats Protection volunteers and employees to share key messages and experiences
- Attending community events (in-person and virtual) to promote key messages
Time expectation
Our supporting cat owners volunteers usually spend four to 10 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.
The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.
The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.
We are looking for someone who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.
We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.
We are looking to recruit a deputy treasurer with:
A good understanding of financial management and reporting
A recognised accounting, finance or similar qualification
Ability to analyse and communicate financial information to the wider Board
Willingness to provide financial advice and support to the management team as needed
Knowledge and experience of fundraising finance practice in voluntary and community organisations (desirable)
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.
We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:
- Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
- Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
- Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
- Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.
About Alopecia UK
Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.
We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.
Alopecia UK Trustee Board
The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.
The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.
Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for volunteers to work alongside parents providing support, motivation, encouragement and advice. The Thrive initiative supports families in Aylesbury and High Wycombe; empowering them to build their skills, confidence and wellbeing to create a positive environment for their children to thrive.
We're seeking people who are empathetic and friendly, non-judgemental and respectful, great with kids, able to give 2-3 hours of their time per week.
You'll receive full training and be matched with a family to help them achieve practical goals set by their supervisor such as budgeting, role modelling, setting boundaries and developing family routines.
At Connection Support we feel that nobody can do everything, but everyone can do something, so volunteering is flexible to suit you.
We welcome applications from people from all backgrounds to join our diverse team, if you have any disabilities or health conditions, we will do everything we can to help you access this opportunity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
This role concentrates on building relationships with members of the public, encouraging them to consider alternatives to placing their cats up for adoption. You will focus on providing information and support to existing owners who may be experiencing issues with their cat. You’ll also help potential new cat owners who are seeking advice before getting a cat.
You’ll build relationships within the community to engage with cat owners and potential cat owners, for example with vets, other charities, Citizen’s Advice, local authorities etc.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Providing information and support to cat owners who may be considering rehoming their cat due to a change in circumstances or cat behaviour issue
- Offer a signposting service, using a comprehensive resource library, information, guidance and support
- Communicating with members of the public to offer support regarding cat ownership by using a variety of mediums eg email, video calls, social media
- Effectively use in-house systems to record outcomes and provide feedback
- Linking with community groups, partners and charities to share key messages about cat ownership
- Linking with other Cats Protection volunteers and employees to share key messages and experiences
- Attending community events (in-person and virtual) to promote key messages
Time expectation
Our supporting cat owners volunteers usually spend four to 10 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.
As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
- Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
- Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
- Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
- Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
- Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
- Ability to balance approachability with authority, maintaining trust while enforcing community standards
- Confidence working collaboratively with leadership, technical teams, and safeguarding leads
- Commitment to inclusion, fairness, transparency, and community wellbeing
Desirable / Can Be Developed
- Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
- Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
- Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes
Qualifications
-
Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued
Main Responsibilities/ Key Duties
- Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
- Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
- Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
- Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
- Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
- Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
- Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
- Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community.
What This Role Offers You:
- Leadership experience in building and sustaining safe, inclusive, and impactful communities.
- Personal growth through hands-on engagement with vulnerable and marginalised populations.
- Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
- The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.
What This Role Is Not For:
- Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
- Those unwilling to enforce and uphold safeguarding policies and community guidelines.
- People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.
If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.
A Final Word
Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.
The client requests no contact from agencies or media sales.
