Advice information volunteer roles

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· planning fundraising events and activities like cake sales, quiz nights and barn dances

· providing the treasurer with information on funds raised from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

 You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats. 

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for the disability community. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.  

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Editing cntent  

• Scheduling content  

• Knowledge of admin programs including spreadsheets and outlook 

• Organised  

• Adaptable  

• Willing to learn and develop  

• An individual with a creative mindset 

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Secretary & Admin Lead

• Role Type: Administration / Support
• Time Commitment: 1–2 hours per week (Fully remote, highly flexible)
• Salary: Volunteer

About Us:
MINDSET Charity is a brand-new, grassroots, volunteer-led charity based in Ealing, West London. Our mission is to support the mental wellbeing, emotional resilience, and personal growth of local men and boys. Through positive role models, structured mentoring, and growth-mindset coaching, we aim to build a stronger, more supportive community from the ground up.

The Role:
Behind every successful charity is an organised administrative core. We are looking for a Secretary & Admin Lead to keep our operations running smoothly. You will work closely with the Charity Manager to manage digital documentation, coordinate meetings, and keep our small team connected.

Key Responsibilities:

• Take concise minutes during our monthly Trustee meetings.
• Manage our secure, shared digital filing system (Google Drive).
• Respond to basic email inquiries from potential volunteers or local partners.

What We Are Looking For:

• Strong organisational skills and attention to detail.
• Comfortable using digital tools (Google Workspace, email, Zoom).
• A reliable communicator who enjoys bringing order to a growing project.

We are excited to recieve your completed application, which should include;

1. Your up-to-date CV
2. Cover Letter, stating why you wish to volunteer with us at MINDSET and what you would bring to this volunteer role and to our new start-up charity.

Activity Leader

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our activity leaders are at the centre of what we do - their good nature, leadership and passion for outdoor activities are what we pass on to the next generation. It is a role with a lot of responsibility and a huge amount of reward and satisfaction.

You will be part of a team of enthusiastic and passionate leaders who help to run CAG meeting nights on Tuesdays in term time.  You will help run both indoor and outdoor team building activities for our all male members and this can include going on night walks, building fires, cooking on fires, trying out some bush craft, going on bike rides, trying indoor climbing, having a go at scuba diving in swimming pools, playing team building games, entering cake competitions, attempting bushtucker trials, putting up tents, learning navigation skills, keeping fit by doing bleep tests, going karting, having a crack at skiing at Ackers Trust, eating curry at Christmas and much, much more.

You can also join us on our weekend trips away to faraway places such as the Lakes, Snowdonia, the Peaks and even to snowier, colder climes on our legendary ski trip.

Description

The Building Manager will play a crucial role in ensuring the smooth functioning, safety, and pleasant environment of Challenge Adventure Group’s premises at Bickenhill Church Hall. This position involves overseeing general building maintenance, coordinating with service providers, and supporting health and safety initiatives to provide a safe and professional space for our members and volunteer staff. This role is essential in upholding the quality of our physical environment, which underpins the service we provide.

Responsibilities:

Conduct regular visual inspections of the premises to identify any maintenance needs, repairs, or health and safety concerns;

Liaise with the Group Leader regarding identified issues and coordinate with external contractors (e.g., plumbers, electricians, general maintenance) for necessary repairs or services;

Oversee the general cleanliness and upkeep of the premises, liaising with cleaning staff and addressing any immediate concerns;

Manage external contracts related to building operations, such as utilities ensuring continuity and addressing any issues;

Ensure adequate stock levels and provision of general consumables for Cag's use of kitchen, toilets etc and manage ordering as required;

Act as a designated Fire Marshal and/or First Aider for the premises, undertaking relevant training and fulfilling associated duties;

Support delegated Health and Safety activities, including regular checks and reporting, to ensure compliance with relevant policies (e.g., Fire Safety, Health and Safety); Raise any immediate health and safety concerns or risks to the attention of the Group Leader;

Serve as a key point of contact for building-related matters, liaising effectively with contract providers and the landlord;

Facilitate access for maintenance personnel or service providers when required; Provide regular updates to the Group Leader on building status, ongoing issues, and completed tasks;

Maintain an organised system for tracking maintenance requests, contractor visits, and health and safety checks;

Contribute to establishing and maintaining a sustainability and recycling program for the premises.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Enthusiasm and a positive attitude to work is essential.

• Ability to work on own initiative but also as part of a team.

• A proactive attitude.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG members have a safe and secure environment to carry out their activities when they are on site.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

• The role requires a degree of physical presence to conduct inspections and liaise with on-site personnel.

Travel Limit

The candidate should also be available for occasional face to face Leader meetings.

When will the volunteer be working?

Volunteer availability

• As required 

Estimate of time commitment

• Minimum 2 hours / week - the candidate will be able to offer further time as they wish

Details

The volunteering could be long term. 

Successful applicants will require an enhanced DBS and two references.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Fundraising & Partnerships Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To lead all donor relations, sponsorships, and income-generation initiatives.

Key Responsibilities:

• Identify and engage high-value donors, sponsors, and investors.

• Create innovative fundraising campaigns and grant proposals.

• Build long-term relationships with corporations and philanthropists.

• Collaborate with the marketing team for event-based fundraising.

• Mentor board members in effective fundraising techniques.

Requirements/Skills:

• Experience in fundraising, business development, or grant writing.

• Strong negotiation and networking abilities.

• Passion for social causes and storytelling.

Benefits:

• Access to elite philanthropic and corporate networks.

• Recognition as a key force in funding life-changing housing and support programs.

• Direct involvement in shaping financial growth strategy.

Compensation:
This is an unpaid volunteer position.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising Volunteer – Hampshire Hub

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

This role covers the Hampshire area.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people  

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Responding to enquiries from the public about lost and found cats
• Keeping up to date records of lost and founds cats
• Matching cats that are reported lost with those reported found
• Advertising lost and found cats
• Providing help and information to owners about their lost cats

Time expectation 

Our lost and found volunteers usually spend between 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Responding to enquiries from the public about lost and found cats
• Keeping up to date records of lost and founds cats
• Matching cats that are reported lost with those reported found
• Advertising lost and found cats
• Providing help and information to owners about their lost cats

Time expectation 

Our lost and found volunteers usually spend between 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

How to Apply:

Please apply for our Volunteer role by emailing the following information to our shop team on: SHOP EMAIL ADDRESS

· Your full name (first name and surname)

· Your date of birth (all of our Volunteers must be a minimum of 18 years of age)

· Your email address

· Your phone number

· How many hours a week you’d be interested in volunteering in our Volunteer role for

Any personal information you share will be used solely for processing your application for volunteering.

Do you want to join an organisation committed to addressing low literacy and numeracy?

Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.

We are looking for volunteers to provide training and support to our mentors in prison in the North East area. This could include visiting any of the following prisons: HMP Frankland, HMP Holme House, HMP Durham, HMP Northumberland, HMP Low Newton, HMP Deerbolt. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.

Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.

Volunteer recruitment dates

The closing date for applications to attend our next round of training is 6 September 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 7 and 18 September 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.

Training:

You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.

Please check that you can attend all of the training the dates prior to applying:

• 8 October 2026, 10am – 1pm (via Zoom)

• 15 October 2026, 10am – 1pm (via Zoom)

• 22 October 2026, 10am – 1pm (via Zoom)

• 12 November 2026, 10am-4pm (in person session, London)

You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.

Volunteer Role: Event Volunteer

Location: Across Wales

Frequency: A few hours across the year

Reporting to: Adoption Community Manager

Safeguarding: Enhanced DBS 

Events organised by Adoption UK Cymru are facilitated face to face or virtual meetings/events run by community group coordinators (who are volunteers) or the Adoption Community Manager. The events are run to offer local networking, support, information, advice, guidance and a sense of community for adoption UK members.

Events are held at different points during the year, and the frequency is dependent on the availability of the Adoption Community Manager or our Community Group Volunteers.

What you will be doing 

There could be a range of tasks depending on the event and your preferences. You could be setting up equipment and displays or helping to check in families on arrival at an event or supporting activities with children or adults. You will be a welcoming face and point of contact for families during an event.   

The Skills and Experience you need 

·Enthusiasm 

·A friendly manner 

·Excellent communication and interpersonal skills 

·Ability to work as part of a team 

·Ability to respect and understand the need for confidentiality 

·Flexible and adaptable approach to work 

·Positive and motivated attitude to work 

·Professional approach 

·Ability to respect other people’s differences and choices 

·Confidence to work independently and the ability to recognise when to ask for support or raise concerns if required 

What’s in it for you

·Meet new people and be part of helping adopted young people to thrive  

·Access to the online family members area and the opportunity to attend relevant training and development opportunities  

·Use and develop your communication, organisational and people skills  

·Receive an induction, relevant training, the support you need to carry out the role and agreed out-of-pocket expenses  

Safeguarding role requirements: All applicants will be subject to an Enhanced DBS

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role

As a Volunteer Peer Group Facilitator you will: 

As a Volunteer Peer Group Facilitator, you will play a key role in delivering our peer support groups. These groups run all around the county throughout the week. You will work alongside our team of peer support workers and other peer support volunteers.

There is some flexibility with volunteering opportunities ranging from a minimum of 2-3 hours weekly to monthly commitments.

There may also be the opportunity to attend different community events to advertise the service.

There will be full training opportunities to ensure that you are successful in your volunteering role, as well as regular check-in meetings.

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

• Lived experience of mental illness, whether that is caring for someone else or yourself.
• Reliability and good timekeeping.
• Have a good understanding of confidentiality and safeguarding.
• Basic IT knowledge.
• Excellent organisational and communication skills.
• To have empathy and remain non-judgemental.
• Experience of working with people in some way, whether formally through employment or informally working as part of a team.
• Experience of leading a group.

Although it’s not essential, you may also have:

• Good knowledge of the local area and organisations.
• Experience with supporting someone with mental illness / ill mental health

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

How to Apply:

Please apply for our Volunteer role by emailing the following information to our shop team on: SHOP EMAIL ADDRESS

· Your full name (first name and surname)

· Your date of birth (all of our Volunteers must be a minimum of 18 years of age)

· Your email address

· Your phone number

· How many hours a week you’d be interested in volunteering in our Volunteer role for

Any personal information you share will be used solely for processing your application for volunteering.