Area managers volunteer roles

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organisations, at work in more than 40 countries across Africa, Asia, the Middle East, the Americas and Europe, helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to deliver funding, policy and practice change, and programming. We are dedicated to supporting people across the arc of crisis – from conflict to refuge to resettlement – and since 2021, IRC UK has also provided integration services directly to refugees in the UK. We aim to centre the voice of our clients in all our work, including by working with a Community Advisory Board of 12 refugees and asylum seekers in the UK to ensure their experience and expertise shapes our UK programmes.

IRC UK’s Board of Trustees

Our Board of Trustees are responsible for overall good governance of IRC UK and supporting us to deliver against our strategic plan in areas such as programmes, fundraising, policy and advocacy, communications, people and culture, finance and operations. As of May 2026, we have 11 Trustees with a broad range of experience and expertise across areas relevant to IRC UK’s work, ensuring as a collective they can perform their strategic, supervisory and governance duties well.

The roles

In 2025, we saw a dramatic collapse in international aid and a retreat from global cooperation, despite unprecedented levels of humanitarian need. This trend is continuing at pace in 2026 with rapidly escalating global conflict amplified by climate change and entrenched poverty. In the UK, we are working to protect the rights of refugees in an increasingly challenging media and political environment.

In this context, we are seeking two new Trustees to lend skills and expertise in areas which we have identified as critical to strengthening the Board’s capability for the years ahead. These will replace Trustees nearing the ends of their terms. The successful candidate(s) will have:

Essential experience:

· Senior leadership experience within a complex international and matrix-structured organisation (charity, NGO, public, private);

· Strong leadership skills, and the ability to support and challenge executive leadership (including the ability to think critically and ask the right questions);

· Strong cross-cultural awareness and a commitment to role-modelling and advancing diversity, equality and inclusion;

· High standards of integrity and accountability;

· Ability to understand and interpret complex information pertaining to IRC UK’s financial position, risk and performance;

· Ability to work collaboratively with others; and

· An interest and willingness to devote the necessary time and effort to successfully deliver this role.

Desirable experience:

· Experience in or understanding of the international development or UK charity sector;

· Experience operating at Board or equivalent strategic level;

· Strong networks and willingness to make connections which advance IRC UK’s charitable purpose, particularly in high-value fundraising.

We are particularly interested to hear from candidates who can demonstrate any of the following: 

• Strategic understanding of refugee issues in the UK, including asylum, resettlement and integration, to support IRC UK in deepening the impact and reach of its programmes and advocacy. 

• Digital expertise and networks, including an understanding of the rapidly evolving technology landscape and networks across technology, social media and digital marketing. 

• Philanthropy and partnerships experience, including strong connections across UK foundations, trusts and the wider philanthropic sector.

Norfolk Tennis is the county governing body for tennis and padel in Norfolk and a volunteer-led Charitable Incorporated Organisation (Charity No. 1203480). We work in partnership with the Lawn Tennis Association to support clubs, venues, coaches and players across the county, helping more people enjoy the physical, social and community benefits of tennis and padel. Our work aligns with the LTA’s “Tennis Opened Up” strategy, which aims to make the sport accessible, welcoming and enjoyable for everyone. Norfolk Tennis is governed by a Board of Trustees supported by a volunteer Management Committee representing clubs, venues and key development areas across the county. As tennis and padel continue to grow, Norfolk Tennis is seeking individuals to join its Board of Trustees and contribute strategic leadership to the development of tennis and padel across the county.

About the Trustee Role
Trustees play a vital role in ensuring Norfolk Tennis is well governed, financially sustainable and strategically focused. Working collaboratively with fellow Trustees and the Management Committee, Trustees help ensure the organisation operates effectively as a charity while delivering meaningful impact for tennis and padel across the county.

Trustees are responsible for:

• Supporting the strategic direction of Norfolk Tennis
• Ensuring strong governance, accountability and compliance
• Providing independent professional expertise and oversight
• Acting in the best interests of the charity and its beneficiaries
• Helping ensure resources are used effectively to support tennis development

Trustees attend periodic Trustee meetings (typically online) and may attend Management Committee meetings where helpful to maintain alignment between governance and operational delivery.

We are particularly interested in individuals who can contribute leadership or professional expertise in the following areas.

Governance & Charity Law Trustee
To support strong governance and ensure compliance with regulatory requirements, Norfolk Tennis is seeking a volunteer trustee with expertise in charity law.

This role focuses on providing guidance on legal responsibilities, governance best practice and risk management to support the organisation’s long-term stability and integrity.

Key contributions include:
• Advising the Board of Trustees on charity law, governance and regulatory requirements
• Supporting compliance with Charity Commission guidance and best practice
• Reviewing governing documents and supporting any required updates
• Providing input on policies, risk management and decision-making processes
• Ensuring the organisation operates within its legal and charitable objectives
• Offering guidance on contracts, partnerships and potential liabilities

This role would suit someone with experience in charity law, governance, legal advisory or regulatory compliance, ideally with an understanding of the charitable or sports sector.

Inclusion & Disability Trustee
Norfolk Tennis is committed to ensuring tennis and padel are open and accessible to all communities.

The Inclusion & Disability Trustee helps champion equality, diversity and accessibility across the county, supporting initiatives that widen participation and remove barriers to involvement.

The role includes:

• Supporting Norfolk Tennis in embedding Equality, Diversity and Inclusion (EDI) principles
• Championing inclusive participation for disabled players and under-represented groups
• Advising on inclusive programme development and community engagement
• Supporting initiatives linked to the LTA’s Open Court disability tennis programme
• Helping identify partnerships with organisations supporting inclusive sport

This role would suit someone with experience in EDI leadership, disability sport, community engagement, education or inclusion policy.

Who We Are Looking For
We welcome applicants who bring professional expertise, leadership experience and an interest in supporting community sport.

Experience in tennis is not essential.

We particularly welcome individuals with backgrounds in:

• finance, accounting or investment
• governance, compliance or safeguarding
• equality, diversity and inclusion
• disability sport or community engagement
• commercial partnerships or business development

Most importantly, we are looking for people who bring sound judgement, integrity, collaborative working and a commitment to supporting tennis across Norfolk.

Time Commitment
The role is designed to fit alongside professional and personal commitments.

Typical involvement includes:

• periodic Trustee meetings (normally online/Zoom)
• monthly (or every 5-6 weeks) Management Committee meetings (normally online/Zoom)
• periodic engagement on strategic matters within your area of expertise

Why Join Norfolk Tennis?
This is an opportunity to make a meaningful contribution to the future of tennis and padel in Norfolk.

As a Trustee you will help:

• shape the strategic direction of county tennis
• support clubs, venues and players across Norfolk
• promote inclusive participation in sport
• strengthen the long-term sustainability of tennis in the county

You will also be part of a friendly and committed volunteer team working in partnership with one of the UK’s leading national governing bodies for sport.

Norfolk Tennis is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds.

TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly

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Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.

We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.

This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.

WHAT WE ARE LOOKING FOR

No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.

We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns

These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.

THE ROLE

- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided

WHAT YOU WILL GAIN

- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry

WHO WE WANT TO HEAR FROM

We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.

HOW TO APPLY

Download the application form and read our Trustee Recruitment Pack.

Please do not send a CV without an application form — it will not receive a response.

Applications are reviewed on a rolling basis. Closing date: 30 July 2026.

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Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.

Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.

These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.

We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.

You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.

This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.

Our partner is an established international development organisation seeking an experienced finance professional to undertake a short, independent process review relating to the financial management of a large donor-funded programme.

The assignment relates to a complex grant management issue involving the treatment and interpretation of foreign exchange gains and losses, donor policy requirements, partner payments, internal decision-making and communications. The situation has involved a number of finance, programme, donor and partner considerations, and the organisation is seeking an external professional who can help establish a clear, balanced and factual account of what happened.

The purpose is to support transparency, shared understanding and organisational learning, and to identify practical recommendations that could strengthen future grant management, documentation, financial decision-making and communication between teams.

Scope of support

The volunteer will be asked to:

• Review relevant grant documentation, donor correspondence, internal communications, financial records and policy guidance relating to the issue.
• Understand the organisation’s approach to calculating, recording and managing foreign exchange gains and losses within the grant.
• Review the sequence of internal and donor-facing communications, including key decision points and financial implications.
• Conduct remote conversations with approximately 4–5 key staff members involved in the process.
• Identify any areas where interpretation, documentation, process, communication or escalation could have been clearer.
• Prepare a concise written note or report setting out the chronology, observations, learning points and practical recommendations.
• Maintain a sensitive, balanced and non-judgemental approach throughout, recognising the complexity of the issue and the range of stakeholders involved.

Volunteer Profile

This assignment would suit a senior professional with experience in international NGO finance, donor grant management and financial controls. The ideal volunteer will bring:

• Strong experience of complex donor-funded programmes, including restricted funding, donor compliance, grant financial management and partner payment arrangements.
• Ability to interpret financial information, donor requirements and organisational policies clearly and objectively.
• Experience reviewing financial processes, internal controls or grant management issues.
• Strong written communication skills, with the ability to produce a concise, balanced and practical report.
• A calm, thoughtful and sensitive approach, particularly where issues have involved internal tension or differing interpretations.

Time commitment

The assignment can be delivered entirely remotely. The anticipated commitment is up to 30 hours in total, ideally over a period of approximately 4–6 weeks. A commitment of around 5 hours per week would be helpful, although there is some flexibility depending on the volunteer’s availability and the agreed approach. They are seeking for the bulk of the work to be compelted in July - August. 

Martlets, Chestnut Tree House and St Barnabas House have collection tins hosted by a wide variety of businesses across Worthing, Sussex, Brighton and Hove and surrounding areas. Our tins continue to play an important role in raising money and awareness for the hospices so that we can continue to provide specialist care.

These tins need to be collected, replaced, and returned to our fundraising offices or shops on a regular basis. With collections expected to be completed on a 6-8 week cycle.

We are looking for friendly, reliable people to help us with this important fundraising and community liaison role.

You will be the face of the Fundraising team in your locality, representing the hospices when collecting. This is a chance to involve yourself with the community by building a relationship with our collection tin hosts and keeping them up to date with any news from us.

This is the perfect opportunity for anyone looking for a flexible volunteering role to fit around other commitments. We can discuss potential rounds based on where you live and an appropriate distance to travel.

Role Summary

Working alongside fellow volunteers and staff, you will help keep our gardens and outdoor spaces attractive, safe and well maintained. Our gardens provide a place for reflection, comfort and enjoyment, making your contribution an important part of the experience we offer.

Gardening volunteer opportunities are currently available on Mondays, Tuesdays and Fridays. We offer a flexible approach to volunteering, and the time commitment is largely at the volunteer's discretion. Whether you can give a few hours occasionally or volunteer more regularly, we would be delighted to hear from you.

Main duties of this role may include any of the following: 

• Helping to keep gardens and outdoor areas tidy, welcoming and well cared for.
• Weeding, planting, digging, edging, pruning and sweeping pathways as required.
• Assisting with the care and maintenance of flower beds and planted areas.
• Watering pots, containers and garden areas when needed.
• Supporting the upkeep of composting areas.
• Mowing lawns and helping maintain grassy areas.
• Reporting any larger gardening or maintenance requirements to your line manager, such as hedge cutting or tree work.
• Informing your line manager if tools require replacement, repair or sharpening.
• Helping to keep the gardening shed and storage areas organised and tidy.

Experience & qualifications required

· Volunteers will be expected to work independently and should be comfortable undertaking gardening duties with minimal supervision.

· This role does not provide hands-on gardening instruction or training so previous gardening experience is preferred.

Help us turn community generosity into compassionate care.

We’re looking for a reliable and detail-oriented volunteer to support our retail team by helping to process money from our shops. You’ll play a key role in ensuring that funds are counted and banked promptly.

Our hospices provide vital care and support to people with life-limiting illnesses and their families across the local areas. This care is only possible thanks to the incredible efforts of our shops and retail team.

This role will provide support to our Retail Office, ensuring that money from our shops is counted and banked in a timely manner. The time required will need to be one to two mornings per week.

Role Purpose

This is a senior volunteer leadership role designed to provide strategic and operational resilience across the department.

The Deputy Head works across both the Ethics Team and the Research Reporting Team, ensuring that ethical standards, research integrity and high‑quality reporting are upheld across all departmental activity.

Core Duties

• Support the Head of Department in delivering strategic and operational leadership.

• Provide continuity, stability and leadership resilience across the department.

• Lead delegated strategic initiatives or operational areas as assigned by the Head of Department.

• Share responsibility for departmental planning, performance monitoring and reporting.

• Support Senior Managers and Managers, offering guidance, oversight and problem‑solving support.

• Contribute to departmental policy development, risk management and quality assurance.

• Act as a key point of contact for cross‑departmental collaboration and organisational alignment.

• Step into leadership when required to ensure smooth, uninterrupted departmental operations.

Competency Requirements (Deputy Head)

To succeed in this senior volunteer leadership role, the Deputy Head should demonstrate:

• Strategic leadership capability, with the ability to translate organisational goals into departmental plans.

• Advanced ethical awareness, including deep understanding of research ethics, integrity and responsible data management.

• Clear, confident communication, suitable for volunteers, senior leaders and Trustees.

• Collaborative leadership, fostering a positive, inclusive and supportive departmental culture.

• Professionalism and integrity, modelling fairness, consistency and ethical behaviour.

• Sound judgement and decision‑making, especially in complex or sensitive ethical scenarios.

• Operational oversight skills, including planning, resource management and performance monitoring.

• Risk awareness, with the ability to identify, assess and mitigate ethical, operational and reputational risks.

• Ability to support and develop others, including Senior Managers, Managers and wider volunteers.

• Commitment to GDPR compliance, responsible data handling and good governance practices.

• Adaptability, particularly during the interim leadership period and subsequent transition.

Role Requirements (Deputy Head)

Given the seniority and responsibility of this volunteer role, the following experience is required:

• A PhD is required, along with postdoctoral research experience, or significant academic or practical research experience at an equivalent level, demonstrating advanced expertise in research design, ethics, governance or reporting.

• Substantial experience in research ethics, research governance or research leadership, ideally across multiple projects or teams.

• Experience in strategic planning, departmental oversight or senior‑level decision‑making, whether in a volunteer, academic or professional context.

• A strong track record of ethical decision‑making, particularly in roles where judgement, integrity and risk assessment were central.

• Experience with research reporting, research communication or academic publication processes is highly beneficial.

• A strong interest in ethical governance, research integrity and maintaining high standards across research projects.

• Familiarity with GDPR and responsible data management practices, or willingness to develop this knowledge quickly.

• Experience working with volunteers or mixed‑experience teams is advantageous.

Vision Action is a unique organisation that works in low- and middle-income countries, supporting national governments to deliver and strengthen their eye health strategies. We work in partnership with local governments, civil society organisations, international and national NGOs, and the private sector. Our ambition is to increase equitable access to eye care services and glasses and accelerate achievement of the UN Sustainable Development Goal 5.

The role of the board is to oversee the overall direction and activities of the charity, including its policies and procedures, to ensure that they are consistently in accordance with the charitable purposes defined in the objects clause in its constitution. The board sets and monitors the strategic direction of the charity, although the implementation of strategy is achieved through the executive team. The board must always act in the best interests of Vision Action, taking decisions as a group and not as individuals.

Terms of service

For Vision Action the trustees are members who have been elected to serve on the board. Vision Action’s constitution allows for up to 12 trustees, who can serve a maximum of three consecutive terms of three years.  Vision Action is a company limited by guarantee and the trustees are its legal directors. The trustee role is voluntary, although relevant expenses incurred in the course of fulfilling trustee responsibilities are reimbursable in line with organisational policy.

Trustees are appointed by the Vision Action board of trustees annually at the board meeting following the Annual General Meeting (AGM). The time commitment involved in being a trustee includes attendance at four board meetings per year, one of which is an all-day strategy session. Board meetings are typically held for half a day on a weekday afternoon, with at least half the meetings taking place online.  Board papers are circulated in advance for review and preparation.

In addition, trustees are expected to attend the AGM, which is usually held on a weekend, as well as occasional members’ forums or other Vision Action events, which are often arranged alongside board meetings in the evening. Trustees may also be asked to participate in ad hoc meetings or online discussions relating to specific topics. Sub-committee meetings are also held in advance of board meetings, and trustees are also expected to participate in one or more of these groups depending on their expertise and responsibilities. Trustees will also be expected to commit time to undertake a full induction process.

Main tasks

Charity trustees have ultimate responsibility for directing the affairs of the charity and ensuring it is solvent, well-run and delivering the charitable outcomes for the benefit of the public for which it has been set up. Each trustee will be expected to join one of the two sub-committees (Programmes and Research; Fundraising and Finance).  The committees meet (in person or remotely) at least four times per year, usually timed with or in advance of the board meetings. 

General responsibilities

• Ensure th[JT1] at Vision Action complies with its governing document (i.e. its constitution[JT2]  and byelaws), charity law, and any other relevant legislation or regulations.
• Ensure that Vision Action pursues its objects as defined in its governing document.
• Ensure Vision Action applies its resources exclusively in pursuance of its objects, i.e. it must not spend money on activities which are not included in the objects, however worthwhile they may be.
• Contribute actively to the board’s role in the formulation and review of strategy, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets.
• Safeguard the good name and values of Vision Action and maintain good relations with its members.
• Ensure that all policies are implemented, monitored and reports are acted upon, (including the policies on harassment and misconduct, safeguarding, recruitment of ex-offenders, and anti- bribery).
• Strive for Vision Action to reflect the full diversity of society in all its activities.
• Ensure the financial stability of Vision Action.
• Protect and manage the property of Vision Action and ensure the proper investment of its funds.
• Appoint and support key leadership and monitor their performance.

In addition to the above statutory responsibilities, each trustee should attend board meetings and use any specific skills, knowledge or experience they have to help the board reach sound decisions.  This may involve leading discussions, focusing on key issues, providing advice and guidance on new initiatives, evaluation or other issues in which the trustee has special expertise; and then always upholding the decisions taken by Board. Trustees are also expected to support Vision Action’s fundraising initiatives.

Treasurer specific responsibilities

Hold specific responsibilities relevant to the role:

• Chair the fundraising and finance sub-committee, overseeing and advising on the financial risks, challenges, health and resilience of the charity, reporting back to the full board.
• Monitor and advise on the financial viability of the charity, including the financial risks. This should include regular monitoring of cost recovery.
• Advise the board on the financial implications of its plans and policies.
• Monitor the preparation of budgets, accounts and financial statements and their presentation to the board.

Ensure policies and practices are in keeping with aims:

• Oversee the development and implementation of financial reserves, cost‐recovery and investment policies.
• Annually review the financial control framework to identify any changes, gaps and potential areas of exposure.
• Oversee the development and review of other policies and procedures as delegated to the fundraising and finance sub-committee by the board.

Ensure best practice:

• Support the Co-CEO (finance & operations) in preparing and presenting the budgets, management accounts and annual financial statements to the board, ensuring it receives a fully informed picture of the charity’s financial performance, position and effectiveness.
• Liaise with the Co-Chief Executive Officers and, as appropriate, with the investment advisors and auditors on matters relating to the organisation’s financial activities.
• Provide board‐level liaison with the external auditors on specific issues such as the auditors’ management letter, auditor remuneration and related board representations.
• Lead on recommending the appointment of new auditors to members of the organisation.
• Work with the Finance and Operations Manager to ensure that proper accounts and records are maintained, and that financial resources are spent and invested in line with good governance and legal and regulatory requirements.
• With the Finance & Operations Manager and the Joint Chief Executive Officers, closely monitor the reserves and investment plan, providing assurance to the board on the organisation’s future financial stability.
• Review all management accounts before they are placed before the board.

Personal specification

All our trustees are expected to have:

• A commitment to Vision Action’s vision and mission.
• A commitment to our values: being evidence-based, being inclusive, having integrity, sustainable programmes and being collaborative.
• Willingness to devote the time and effort needed to fulfil the role.
• Integrity.
• Strategic vision.
• Good, independent judgement.
• An ability to think creatively.
• A willingness to speak their mind.
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• An ability to work effectively as a member of a team and to take decisions for the good of Vision Action.

The treasurer will have:

• Experience as a director of finance (or equivalent) and/or in a treasurer role, with extensive experience of overseeing financial and management accounting, financial reporting, monitoring and controls, and external audit.
• An understanding of charity accounting and reporting standards (Charities SORP 2026), or a willingness to develop this through personal learning and development.
• A recognised accountancy qualification (CAAB) and
• Experience in international development would be an advantage.

The position is supported by the CEO who is an accountant and a part time bookkeeper.

The Next Step

We welcome questions and a discussion on our current financial circumstances with our treasurer and chair. Our treasurer retires in 2026, and we would like to involve any new appointment in our committees and board meeting in the last part of this year.

We are looking for our next Chair of Trustees – someone who will work closely with our Executive Team and Board to guide the organisation through what is both a challenging and genuinely exciting time. The funding environment is tough. The political context is difficult. And yet the need for what we do has never been greater.

This is an unpaid voluntary role. Reasonable out-of-pocket expenses will be reimbursed in accordance with our Volunteer Expenses Policy.

The successful candidate will lead a vibrant, well-established, national charity as it navigates the next chapter of its story.

Main tasks

• Developing and setting our future strategy, alongside the Executive Team and other Trustees
• Helping shape and deliver our future, identifying opportunities in an evolving landscape
• Leading the Board of Trustees, including regular 1:1s and providing space for reflection
• Acting as a 'critical friend' to our Executive Team, as well as formal line management to the CEO (and COO in their absence)
• Acting as an ambassador for the charity – raising awareness of what we do and engaging potential supporters and other key stakeholders
• Responsibility, along with the other trustees, for the governance of the charity
• Contributing to the ongoing strategy of the charity, in line with our charitable objectives
• Participating in board meetings and sub-committees in an inclusive and thoughtful way

Please download our Chair Application Pack for more information.

There has never been a better time to consider volunteering as we prepare to open our new charity shop in Arundel.

We are seeking volunteers who are friendly, reliable, fun, vibrant and willing to work hard to make our shop a success!

What will you be doing

· Welcome customers and processing sales

· Accept, sort and label donations

· Display items for sale

· Help create eye-catching window displays

· Promote Gift Aid

· Keep the shop clean and tidy

What’s in it for you

· Make new friends

· Give back to your local community by raising vital funds for YOUR local hospice charity

· Gain confidence and customer service skills

· Be part of the award-winning St Wilfrid’s Volunteer team

· Enhance your CV and get valuable work experience

Skills you need

· An interest in retail and customer service

· Ability to work as part of a team

· Willingness to learn and develop

What else you need to know

· Duties – we have a range of flexible and regular duties available – a rota will be implemented

· No experience is required – we are happy to provide all training

· The shop has steps that lead down to our sorting area and facilities

Vauxhall City Farm is one of the oldest and most centrally located city farms in London, but we offer far more than a traditional farm experience. We are a sanctuary in the heart of the city - providing life-changing opportunities for individuals and communities across some of London’s most disadvantaged boroughs, while also offering a safe, welcoming and inclusive green space for all.

Each year, we welcome around 60,000 visitors, including 7,000 children and young people from local schools and colleges who participate in workshops and educational activities, alongside over 50,000 members of the wider community who engage with our mobile farm, volunteering, training, development programmes and outreach initiatives.

We are looking for exceptional individuals to join our Board of Trustees, helping to shape the future direction, governance and long-term sustainability of the charity.

As a Trustee, you will work collaboratively with fellow Board members and the leadership team, providing strategic guidance, constructive challenge and support across key areas of the organisation’s work.

We are particularly interested in individuals who can bring skills and experience in the following areas: fundraising, marketing and communications, safeguarding, volunteering, community engagement, and health and safety.

Joining our Board offers diverse and challenging opportunities for those passionate about shaping the charity’s future. As a Trustee, you’ll have the chance to contribute your ideas and influence at Board meetings and stakeholder events.

You do not need to have previous Trustee experience to apply.

We welcome applications from individuals who are passionate about our mission and can bring fresh perspectives,
professional expertise and a commitment to making a difference. We provide all Trustees with a thorough induction and ongoing support for their development and engagement. In return, you’ll experience the satisfaction of seeing impactful initiatives come to life.

Whether your experience comes from the charity sector or elsewhere, you will be able to contribute constructively to Board discussions, provide appropriate support and challenge to the Executive and fellow Trustees, and help guide the long-term success and sustainability of the organisation.

We are particularly interested in people who can bring expertise in areas such as fundraising, marketing and communications, safeguarding, volunteering, health and safety, education or community engagement.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!