Brac volunteer roles

This is an excellent opportunity if you are interested in clothes & fashion, photography or e-commerce. The time you dedicate would ensure that we made the most of the incredible donations to our charity shops, which means more funds can go towards our vital animal welfare work.

Our shops play an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items.

Online Sales Volunteer responsibilities

• Researching and listing the items for sale in our dedicated Vinted store.
• A picture is worth 1,000 words so ensuring that attractive photographs are taken to boost sales.
• Packaging items appropriately before posting them to the buyer.
• Maintaining accurate records of listed and sold items.

What we are looking for in our Online Sales Volunteers:

• Basic knowledge of any online selling platforms (Vinted, ebay, Whatnot)
• Good organisational skills and attention to detail 
• Ability to take clear photographs and write accurate descriptions
• Basic computer skills, including familiarity with email and online payment systems 
• Good communication skills and a friendly, helpful attitude
• Someone who is flexible and can offer an ongoing commitment
• Work both remotely and at our New Bradwell Hub

What we can offer you as an Online Sales volunteer

• You will be making a massive difference to the welfare of the animals in your area.
• Join a community which will enable you to meet new people and make new friends.
• Learn e-commerce skills
• Develop your organisational skills
• Enhance your CV by adding your volunteering experience and newly acquired skills.

We hope you are interested in volunteering for our branch!

Our voluntary roles are subject to an informal interview and trial period. We may ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.

Why we want you 

We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers play an essential role in helping us carry out our important animal welfare work every day. 

Are you an experienced eBay seller? We are looking for volunteers skilled in online selling and photography to help turn donations into funds. You will have fun, contribute to making our eBay business a big success, and enable us to help more animals!

Overview of the role

This is an excellent opportunity if you are interested in collectables, researching unusual items, and love photographing objects making them look their best! The time you dedicate will ensure that we make more funds from the sale of donated items.

Our shops play an essential role in raising the profile of the RSPCA in our local community and funds for our branch, so that we can continue our vital animal welfare work. This role is based in our Chesham shop which sells a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items.

What you will be doing 

• Researching and listing the items for sale in our dedicated eBay store.

• A picture is worth 1,000 words so ensuring that attractive photographs are taken to boost eBay sales.

• Writing detailed and accurate descriptions of items.

• Responding in a timely and professional manner to any enquiries received from potential buyers. 

• Monitoring our eBay listings and account to keep them up to date. 

• Packaging items appropriately before taking them to the local post office and posting to the buyer. Parcels are small to medium sized.

• Maintaining accurate records of listed and sold items.

What we are looking for in a volunteer eCommerce Assistant

• Ideally, you would have experience in selling items on eBay or other online selling sites.

• Can create attractive and accurate listings for a wide variety of items. 

• IT literacy and ability to use our laptop is required, as is the ability to use a mobile phone (provided) to take and upload clear photographs. 

• Capable of researching the origin and value of items using a variety of sources. 

• Reliability and an ongoing commitment are required.  Someone who can offer approximately 2 hours on their chosen day(s).  The shops are open Mon-Sat, between 9.30am-5pm and the role can be carried out at any time during opening hours.  We are happy to divide the role between several volunteers. 

• Capable of working with minimal supervision, once fully trained. 

• Volunteers need to be aged 18 or over.

• This role is subject to a DBS check (Disclosure and Barring Services) to ensure the safety of children and vulnerable adults. 

• Must be able to complete online induction training. You will need basic IT skills and access to a computer. 

 What we can offer you as a volunteer eCommerce Assistant

• Satisfaction of knowing that the extra funds you help to raise, will make a huge difference to the welfare of animals in your area.

• Meet new people and make new friends by being part of our friendly team.

• Learning new skills through our comprehensive induction and training programme.

• Enhance your CV by adding your volunteering experience and newly acquired skills.

Our volunteer roles are subject to an informal interview, two references, completion of training and a trial period. 

We are Tŷ Hafan.

We provide comfort, care and support to children with life-shortening conditions and their loved ones.

Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.

At the moment we only have enough money and resources to support 10% of the families who need us.

Through volunteering, you can help us to reach every family who needs us.

As a Till & Customer Service Volunteer at our Cowbridge shop, you will assist our shop managers by serving and greeting customers and keeping the shop organised.

Our Cowbridge shop is in a prime location in the middle of the town's high street, immediately next to an all too tempting deli and about a two minute walk from the town car park.

The shop boasts a large window in which deputy manager Gemma creates themed and highly creative window for which they shop has won many an award.

Tom and Gemma have been utilising eBay to sell highest quality donations with great success and have recently launched a shop Instagram page (search tyhafancowbridge).

Tom and Gemma are always on the lookout for quirky, rare, vintage and high-value donations, and our jewellery, bric-a-brac and antiques specialists are more than happy to appraise any stock that comes our way. Further to this, books and vinyl also sell very well at Cowbridge.

The shop is open 9am-4:45pm Monday-Sunday and we appreciate any time you can spare.

Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Considerations:

Age requirement: 18+

Location: 29 High Street, Cowbridge CF71 7AE

Commitment: Ideally, we would be looking for your support for at least 2 hours a week.

Current available shifts: Monday PM, Thursday PM

As a volunteer, you could be involved in various activities, depending on your preferences, skills and experience, these include:

•Providing a warm and friendly welcome to all customers entering the shop;

•Delivering excellent customer service to ensure a pleasant shopping experience;

•Handling cash transactions and operating the till with accuracy;

• Encouraging customers to sign up for Gift Aid, which increases the value of their donations;

• Selling and processing our raffle/lottery tickets;

• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community.

 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We ask that all colleagues and volunteers of Tŷ Hafan behave with high levels of integrity and to represent our values as a core part of their role. 

Here's what you can expect from our training:

•Learn about our Big Ambition, our vision and values and how to talk about them;

• A comprehensive training and induction tailored to volunteering in our shops;

• Learn how to assist customers and answer queries;

• Learn how charity shops operate and gain valuable retail knowledge.

The benefits of becoming a Till & Customer Service Volunteer:

• Gain valuable work experience in a retail environment;

• Develop your customer service, teamwork and organisational skills;

• Support a good cause and help your local community;

• Meet new people and make new friends;

• Most importantly - have fun, enjoy yourself and feel good about helping others! 

We can't wait to welcome you to the team!

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Charity Shop Assistant (Chesham and Burnham)

RSPCA South Buckinghamshire

Our charity shops in the heart of Chesham and Burnham are looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and other volunteers to help make it a success and raise vital funds for animal welfare.

About the RSPCA South Bucks

We are the RSPCA South Bucks Branch and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible—they play an essential role in helping us carry out our important animal welfare work every day.

About Our Charity Shops in Chesham and Burnham

The shop is part of the South Buckinghamshire branch and plays an essential role in raising the profile of the RSPCA in our local community, as well as funds so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We require help on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid. We provide full training but if you prefer not to use the till there are other tasks you can get involved with instead.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week, help during weekdays is particularly welcome.
• Good communication and numeracy skills.
• Using the till is not essential, as you can help with other tasks.
• You will need to be aged 16 or over.
• Our induction is online and you will need basic IT skills and access to a computer. However, if you are unable to do this you may ask a friend to help you or we can arrange a paper-based induction instead.

What we can offer you as a volunteer Charity Shop Assistant

• Meet new people and make new friends in your area.
• Learn new skills to enhance your CV, such as, customer service, multi-tasking, merchandising and more
• A comprehensive induction and training programme relevant to your role.
• Volunteer in a fun environment at the heart of your local community.
• Know that your time and effort is making a real difference to the welfare of animals.
• Reimbursed for reasonable, local, travel expenses with prior agreement from the Finance Manager.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.