Communication lead volunteer roles

Ready to Make a Difference in 2026? Then come and Volunteer with Us.....

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team…

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.

As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.

You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.

When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.

You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.

You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.

Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.

It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old please apply now.

Overview:
Lead the design and delivery of all educational and life-skills programmes for children and young people. Ensure high-quality, inclusive learning experiences that promote wellbeing, confidence, and personal development.

Key Responsibilities:

• Design and oversee delivery of alternative education and life-skills programmes

• Line-manage tutors, youth mentors, and programme volunteers

• Develop curriculum materials and evaluation frameworks

• Build partnerships with schools, youth organisations, and local authorities

• Monitor safeguarding and child welfare in all sessions

• Report impact data and outcomes to the CEO and trustees

Skills & Experience:

• Background in education, youth work, or social development

• Experience managing staff or volunteers

• Strong understanding of safeguarding and child protection

• Excellent communication and organisational skills

• Creative, passionate, and able to motivate others

PiP is seeking a trustee with diverse skills to deliver an ambitious five-year strategy, supporting adults with learning disabilities. Following significant growth over the last five years, we are now seeking to deepen our support offer, expand the number of people we directly support, and scope how we can influence systems change alongside people with learning disabilities.

Our trustees play a significant role in supporting, guiding, & governing our work. They share collective responsibility for governance, compliance and accountability, while also contributing their individual skills, perspectives and experience to board discussions and decision-making.

Our current Board is diverse in terms of gender, race, age, and experience and this is a strength that we're keen to retain. So, if you're a first-time trustee, have a non-typical background, or have access needs, please do especially consider reaching out to discuss the role with our CEO.

Below outlines the broad criteria that PiP desires from the person who fills this post. We expect that the individual appointed may not meet all the criteria below, and that experience, skills, and understanding of our work may come from many areas including voluntary or lived/caring experience.

As Trustee your primary responsibilities will include:

• Ensure our charity is carrying out its purposes for the public benefit
• Comply with our charity’s governing document and the law
• Act in our charity’s best interests
• Ensure our charity is accountable
• Manage our charity’s resources responsibly
• Act with reasonable care and skill

We’re looking for someone with the following skills & experience:

• Experience in one or more of social care, legal, governance, finance, post-16 education, local knowledge, commercial, or lived experience.
• Good communication skills with the ability to inform and engage a wide range of audiences
• An understanding of the importance of PiP’s work and our person-centred approach to addressing inequalities for adults with learning disabilities
• A willingness to commit time and effort to the development of PIP
• The ability to engage comfortably at all levels
• A commitment to PiP’s values

There are six Board meetings each year, typically held on weekday evenings between 5.00 pm and 7.00 pm. Trustees may like to participate in committees or working groups. The role is voluntary and unpaid, but reasonable expenses, such as travel and caring responsibilities, will be reimbursed.

Further information about PiP and the trustee role is available in the attached Trustee Candidate Pack.

For an informal conversation and to arrange a visit, please contact Denise Largin (CEO). Formal applications must include your CV and a covering letter outlining your interests in the role and why you think you will be a good fit for PIP.

Application should be emailed to the CEO by Friday, 27th February. Interviews will take place in the beginning of March.

Guardian Light Foundation & Guardian Light Enterprises Ltd

Location: Remote / Online
Commitment: Approx. 20 hours per month
Role Type: Volunteer
Reports to: Founder / Safeguarding Lead

�� About Us

Guardian Light Foundation is a mission-driven organisation supporting children, teenagers, and single-parent families affected by homelessness, abuse, trauma, and financial hardship.

Our counselling services operate in three tiers:

Tier 1 – Guardian Light Foundation
Free emotional support for vulnerable individuals.

Tier 2 & Tier 3 – Guardian Light Enterprises Ltd
Low-cost and paid counselling services that help fund our charitable programmes and expand access to professional mental health support.

To maintain the highest ethical and professional standards, we are seeking a Volunteer Clinical Supervisor to support our counselling team.

�� Purpose of the Role

The Volunteer Clinical Supervisor will ensure that all counselling delivered through Guardian Light Foundation and Guardian Light Enterprises Ltd is:

• Ethical

• Safe

• Trauma-informed

• Professionally supported

• Aligned with recognised counselling standards (e.g. BACP / UKCP frameworks)

You will provide clinical supervision, safeguarding oversight, and professional guidance to our counsellors and trainee counsellors.

�� Key Responsibilities

Clinical Supervision

• Provide supervision for volunteer and trainee counsellors

• Facilitate monthly or bi-monthly group supervision sessions

• Offer guidance on complex or high-risk cases

• Support counsellors with professional development

Safeguarding Oversight

• Support decision-making where safeguarding concerns arise

• Ensure appropriate boundaries and ethical practice

• Assist with risk assessments where needed

Professional Standards

• Help maintain high clinical standards across services

• Ensure alignment with recognised ethical frameworks

• Provide guidance on confidentiality, consent, and record keeping

Support for Tier Structure

Provide supervision for counsellors working across:

Tier 1 – Charity Counselling

• Crisis support

• Emotional wellbeing support

• Early intervention

Tier 2 – Low-Cost Counselling

• Structured therapeutic support

Tier 3 – Professional Counselling

• Longer-term therapeutic work

Programme Development

• Advise on counselling frameworks and policies

• Support development of safe referral pathways

• Provide input on improving service delivery

��️ Safeguarding Requirements

Because this role involves oversight of services supporting vulnerable individuals:

• Enhanced DBS Check (Volunteer) required

• Must follow Guardian Light safeguarding policies

• Work closely with the Safeguarding Lead when concerns arise

DBS checks will be conducted via our trusted partner Serve (Rushden).

�� Skills & Experience Required

Essential

• Qualified Clinical Supervisor

• Accredited or registered with a recognised body such as:

  • BACP

  • UKCP

  • NCPS

  • BABCP (or equivalent)

• Experience supervising counsellors or trainee therapists

• Strong understanding of trauma, safeguarding, and ethical practice

• Ability to support practitioners working with complex cases

Desirable

• Experience working with:

  • Young people

  • Domestic abuse survivors

  • Trauma

  • Vulnerable families

• Experience supporting trainee counsellors

• Experience working within charities or social enterprises

�� Personal Qualities

We are looking for someone who is:

• Compassionate and emotionally intelligent

• Ethical and professional

• Passionate about protecting vulnerable people

• Supportive but able to challenge constructively

• Committed to social impact

⏰ Time Commitment

Approximate commitment:

20 hours per month

This may include:

• Group supervision sessions

• Case consultation

• Safeguarding guidance when required

Flexible scheduling.

�� What You’ll Gain

• The opportunity to shape a growing counselling service from the beginning

• Meaningful impact on vulnerable lives

• Recognition as a key professional advisor to the organisation

• Networking with therapists, legal professionals, and social care specialists

• Opportunity to join the Advisory Board or Board of Directors

• Professional contribution toward social change

�� Structure of Services

Guardian Light Foundation

• Tier 1: Free counselling for vulnerable individuals

Guardian Light Enterprises Ltd

• Tier 2: Affordable counselling

• Tier 3: Professional counselling services that help fund the charity

This structure allows us to sustain our mission while expanding access to mental health support.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Volunteer Role: Monitoring & Evaluation (M&E) Strategy Design

We are Bees Abroad, working to enable communities to empower themselves through sustainable beekeeping. Together with local beekeeper trainers and organisations we educate, guide, and mentor communities in local best practices in Beekeeping, business creation, and protecting the environment. 

We are a majority volunteer organisation, with projects led entirely by volunteers working in partnership with our in-country training teams, while still in close collaboration with the core team and Board of Trustees. Whilst we are a small charity, we drive a lot of impact and have great ambition. 

We are looking for a volunteer to help us strengthen how we measure and evaluate our impact so that we can drive better and wider impact still. This individual will be reporting to our CEO and a member of the Board of Trustees. 

The goal of the project is to deliver a revised Measurement and Evaluation Strategy and put in place the foundations for a more efficient and consistent MEL process. We expect a commitment of 4 hours per week, with room for more, should the individual wish to do so. 
 
The role will involve: 

• Gathering information from our project teams to understand current monitoring and data/information collection practices across the various countries and projects. 

• Working with the CEO, a member of the Board of Trustees, and select country leads to design a monitoring and evaluation strategy that provides consistency across projects while allowing flexibility for context-specific approaches.

• This strategy document will also become publicly available to corporate and grant donors. 

• Designing and piloting simple, effective monitoring and evaluation processes and tools that can be used both where technology is available and in low-tech settings.

• Supporting any trainings of local teams in the new tools and processes 

• Exploring opportunities to use automation and digital tools, including AI, to streamline reporting where possible. 

• Bi-weekly meetings with CEO and Trustee

 You will ideally have... 

• Experience in monitoring, evaluation, and learning (MEL) in community development or similar fields. This includes: 

• Designing and implementing frameworks to measure project outcomes and impact. 

• Collecting, analysing, and reporting data from community-based projects. 

• Developing indicators and tools to track progress and learning. 

• Facilitating feedback loops to inform decision-making and improve project delivery. 

• Ability to design practical, user-friendly MEL processes and tools that can be adapted and implemented in a variety of settings

• Comfortable working with both digital and offline MEL methods. 

• Strong communication skills to collaborate with our international project team, with an ability to adapt language and communication approaches to different personalities and local area contexts 

This role offers the opportunity to shape how Bees Abroad demonstrates impact and supports communities through beekeeping, while helping our own teams learn and improve our project delivery.

Treasurer – Board of Trustees - VOLUNTEER

4–8 hours per month | Shoreditch, London | Start‑Up Youth Social Mobility Charity

About REMIX

REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.

We’re in the exciting early stages of building something bold, vibrant, and community‑powered — and we’re looking for a Treasurer who wants to help shape a movement from the ground up.

The Role

We are seeking a committed, detail‑driven, and values‑led Treasurer to join our Board of Trustees and oversee REMIX’s financial governance during this crucial start‑up phase. As a young charity, we are building our financial systems, policies, and long‑term sustainability — and your expertise will be central to ensuring we grow with integrity, transparency, and confidence.

Time commitment: 4–8 hours per month, including:

• Bi‑monthly Board meetings

• Working groups and sub‑committees

• Treasurer duties, financial oversight, and preparation

This role is ideal for someone who enjoys building strong foundations, thrives in early‑stage environments, and believes deeply in youth empowerment and social mobility.

Key Responsibilities

As Treasurer, you will:

• Oversee REMIX’s financial strategy, ensuring strong financial governance during our start‑up phase.

• Lead on budgeting, financial planning, and monitoring cashflow with the Board, Founder and CEO.

• Ensure accurate, timely financial reporting in line with charity regulations and best practice.

• Support the development of financial systems, controls, and policies as the charity grows.

• Present financial information clearly and accessibly to Trustees with varying levels of financial experience.

• Work with the Board to ensure REMIX remains financially sustainable and mission‑aligned.

• Contribute to risk management, reserves planning, and long‑term financial decision‑making.

• Uphold the highest standards of integrity, transparency, and accountability.

What We’re Looking For

You don’t need to have been a Treasurer before — we welcome people stepping into a governance role for the first time. What matters most is your financial confidence, your commitment to young people, and your ability to support a start‑up charity with clarity and care.

We’re looking for someone who is:

• Passionate about social mobility, youth empowerment, and fairness.

• Financially literate and comfortable with budgets, reporting, and analysis.

• Confident in governance, compliance, and strategic financial thinking.

• Comfortable in start‑up environments where systems are still being built.

• Compassionate, emotionally intelligent, and community‑minded.

• Organised, reliable, and committed to our mission.

Experience in finance, accounting, charity finance, or organisational development is essential as we need someone to bring strong financial skills and experience.

Why Join REMIX?

• Play a central role in shaping the financial foundations of a start‑up charity with huge potential.

• Help build a movement that champions equity, compassion, and opportunity.

• Influence governance, culture, and long‑term sustainability from day one.

• Work with passionate Trustees and volunteers who care deeply about young people.

• Gain leadership experience in charity finance, governance, and strategic planning.

• Make a meaningful, lasting impact on the lives of young Londoners.

This is your chance to build the financial heartbeat of a movement.

CLOSING DATE: Monday 30th March 2026, before 6pm

To Empower. To Inspire. To Transform.

REMIX

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The Chair of Trustees will:

• Provide leadership and direction to the Board of Trustees and enable the Board to fulfil its responsibilities for the overall governance and strategic direction of the organisation.

• Ensure that the organisation pursues its objects as defined in its governing document, charity law, company law and other relevant legislation/regulations.

• Work in partnership with the Director to support employees and volunteers, helping them achieve the aims of the organisation; and to optimise the relationship between the Board of Trustees and the staff.

• Facilitate the Board of Trustees in stimulating excellent, well-rounded and carefully considered strategic decision-making.

Main Responsibilities of the Chair

The Chair of Trustees will be expected to:

In relation to the Board of Trustees

• Formulate strategic plans and regular review of long-term strategic aims of the charity.

• Develop organisational policies, define goals, targets and evaluate performance against agreed targets.

• Approve the annual cycle of the board meetings, meeting agendas, chair and facilitate meetings, monitor decisions taken at meetings and ensure they are implemented.

• Liaise regularly with the Treasurer to maintain a clear grasp of the charity’s financial position and to ensure full and timely financial transparency and information disclosure to the Board.

• Lead and mentor other Board members to fulfil their responsibilities and enable access to training/coaching/information to enhance the overall contribution of the board.

• Annually review the Board structure, role, staff relationships and ensure implementation of agreed changes/developments are carried out.

• Encourage team working among Board members and encourage them to identify and recruit new trustees as required.

• Create a strong, profitable and fulfilling working relationship with trustees and the Director through review and self-reflective evaluation of contributions and effectiveness of the board.

In relation to the Director 

• Assume guardianship of the legal and financial integrity of the organisation.

• Consult with the Director on matters of strategy, governance, finance and HR.

• Oversee the Director’s activities in the context of the implementation of the Board’s strategy and policies.

• Maintain careful oversight of any risk to reputation and/or financial standing of the organisation.

• Receive regular informal progress reports of the organisation’s work and financial performance through the Director.

In relation to the community and code of conduct

• Represent the organisation as a spokesperson at appropriate events, meetings or functions.

• Lead the Board in fostering relations with potential clients and potential funders/donors.

• Act as final stage adjudicator for disciplinary and grievance procedures if required.

• Facilitate change and address conflict within the Board of Trustees, within the organisation and liaise with the Director to achieve this.

• Undertake review of external complaints as defined by the organisation’s complaints procedure.

• Ensure adherence and compliance around key policies to e.g. Hiring Policy,Health & Safety and in all decisions and discussions of the Board and its sub-committees.

• Attend and be a member of other committees or working groups when appropriate in role as Chair.

• In order to perform the above role, the Chair should have reasonable access to all staff and information, in line with the board’s fiduciary duties.

In relation to Child Protection

• Uphold the charity’s Child Protection Policy, and ensure its rigid application to all of the Board’s duties and endeavours. 

• Place child safety at the forefront of all deliberations, and adopt a diligent awareness of any area in which child safety might be at risk.

• Report any and all potential violations of the charity’s Child Protection Policy to the Board of Trustees immediately. 

Qualities of a Chair

The Chair of Trustees is expected to demonstrate the following qualities:

Essential

• Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

• Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities.

• Strategic and forward looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable 

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation - disability care and poverty alleviation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

Time Commitment

• The Board meets at least 4 times a year and the Chair is expected to be available 4 times in a year.

• In addition to Board Meetings, other contact – usually electronic or by telephone – will be necessary.

Volunteer Grant Officer

Southwark Tenants’ Federation – Grassroots Housing Advice Charity

Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer

About Us

We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.

Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.

The Role

We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.

You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.

Key Responsibilities

• Research grant funding opportunities suitable for a grassroots, tenant-led organisation
• Draft and submit grant applications to trusts, foundations, and statutory funders
• Maintain a simple funding pipeline and track deadlines
• Work with staff and volunteers to gather service data, outcomes, and case studies
• Assist with basic funder monitoring and reporting

About You

Essential:

• Strong written communication skills
• Good organisational skills and reliability
• Commitment to social justice and housing rights

Desirable (but not essential):

• Experience of grant writing or fundraising
• Knowledge of social housing, tenant organisations, or advice services

We particularly welcome applications from people with lived experience of social housing.

What We Offer

• Flexible volunteering hours
• Support, supervision, and guidance
• The opportunity to contribute to a unique and historic tenant-led organisation
• Experience in grant writing within the voluntary and housing sectors
• References provided where appropriate

Job description:

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the ePDP

• Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the ePDP across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

What is Trafford Centre Foundation:

Trafford Centre Foundation (TCF) is in the process of being set up and will be a registered charity, supporting charitable causes across the Greater Manchester region. The Foundation is independent of  Trafford Centre and governed by a board of trustees who decide which good causes will receive support. Our Trustees act in the Foundation’s best interests, applying donations to advance charitable purposes.

The Foundation will fund a wide range of charitable purposes (subject to the law of England and Wales). We seek to enable transformational change through partnerships with organisations operating in the Greater Manchester area who can demonstrate a clear understanding of the issues facing our local communities and the ability to make a significant impact.

Trafford Centre Foundation’s current funding priorities are for local good causes relating to:

· Education

· Young people and those in need by reason of age, ill health, disability, financial hardship, or other disadvantages.

· The advancement of citizenship or community development.

· The advancement of environmental protection or improvement.

Background:

· With an established set of Trustees, TCF is at an exciting stage of the establishment process and seeks an experienced Chair to lead the board of trustees through its first grant giving cycle and beyond.

· The role is an exciting opportunity to establish robust ways of working (with established support) to deliver significant results and impact in the local community.

Role Purpose:

Chair of Trustees is a high-profile role responsible for the strategic direction and operational management of  Trafford Centre Foundation ensuring effective governance and strong oversight to maximise the Foundation’s impact for its beneficiaries.

You will oversee and provide leadership to the Board of Trustees, ensuring it operates effectively, sets clear strategic priorities, and governs in line with the Foundation’s charitable objectives, legal obligations, and values with integrity and transparency. You will provide both strategic vision and practical leadership, ensuring that all operational functionsspanning Trafford Centre Foundation are optimised to benefit all stakeholders and the wider community.

By fostering an inclusive and collaborative Board culture, you will enable trustees to contribute their expertise, uphold the Foundation’s values, and make well-informed decisions that maximise impact for beneficiaries and the wider community. As an ambassador for the Foundation, you will build influential relationships with key stakeholders and champion its vision at every level. 

Key Responsibilities:

The role includes a variety of tasks including the following:

• Act as an ambassador for Trafford Centre Foundation, showcasing exemplary behaviour and actively promoting team recognition within the business. Lead by example, creating a positive and inclusive environment that values diversity, while cultivating a strong team culture. Take ownership of your role, providing ongoing coaching, constructive feedback, and recognition for outstanding contributions. Continuously seek ways to infuse energy, personality, and innovation into your leadership approach to inspire your team.

· Set a clear vision for the delivery of the Foundation’s charitable objectives, legal obligations, and values, demonstrating a passion for creating exceptional experiences. Leading by example as a role model for high standards of service and inspiring the team to deliver outstanding service to all stakeholders and the wider community. Cultivate a culture of excellence where each team member feels empowered to deliver outstanding service at every touchpoint.

· Champion operational excellence through a focus on compliance, clear communication, consistency, and collaboration. Ensure the Board operates within its charitable objects and complies with all legal, regulatory, and policy requirements

Who are we looking for?

Person Specification:

• Experience of chairing Boards of Trustees, grant giving, CIO leadership or extensive experience as an established trustee.
• Proven leadership experience with exceptional influencing and motivational skills and the ability to inspire, influence, and foster collaboration at Board level. Able to inspire and drive high performance.
• Strategic vision, sound judgement, and resilience, with the ability to analyse complex issues and make balanced decisions. Outstanding organisational and problem-solving skills with the ability to balance priorities. Adaptable and calm under pressure.

· Strong communicator with the ability to interact at all levels, respecting workplace diversity, with the confidence to challenge constructively and facilitate consensus.

· Effective in briefing, networking, and fostering a team-oriented culture. Polite, approachable, confident, and self-motivated with high personal presentation standards.

• Strong business or financial acumen, integrity, and commitment to equality, diversity, and inclusion.
• Strong oral and written communication, report writing, and presentation skills. Analytical mindset for navigating complex situations, maintaining energy, and building credibility quickly.

 What difference will you make?

Strategic Leadership

• Lead the Board in setting and delivering its strategic priorities, ensuring decisions align with the Foundation’s charitable purpose and long-term interests.
• Ensure the Board fulfils its duties for effective governance, sound financial stewardship, and robust risk management, with appropriate policies and controls in place.
• Facilitate effective and inclusive Board meetings, setting agendas, commissioning papers, and ensuring decisions are well-informed and implemented.
• Appraise Board and Trustee performance, oversee succession planning and renewal, and foster a culture of continuous improvement.

· Act as an ambassador for the Foundation, representing it at external meetings, events, and within the wider community in line with agreed policies and strategy.

· Develop the knowledge, capability, and diversity of the Board, ensuring a balance of skills and experience is maintained.

· Address and resolve conflicts within the Board constructively, and encourage positive change where needed.

 Stakeholder Engagement

• Build and maintain positive relationships with trustees, the Chief Executive, partners, government bodies, and key influencers to support the Foundation’s goals.
• Act as spokesperson and advocate for the Foundation, promoting its purpose and impact across relevant networks and stakeholder groups.
• Commit to attending and leading approximately 4–6 Board meetings per year, as well as key committees, events, or working groups where required.
• Participate in Board evaluations, training, and appraisals, undertaking any identified development.
• Serve a term of up to three years (renewable once subject to review).

This role is working therapeutically alongside a child/young person on one of our bereavement support days on either a Saturday or Sunday in a group setting.  Ideally you will have experience in working with children and have the ability to communicate effectively at all levels and be able to support children and young people in distress and remain calm. 

You will be working therapeutically with your allocated child after receiving training.  You will have a group leader who will guide you through the structure of each day. There is also a Clinical Lead who will oversee and facilitate the programme.

You will also be expected to attend a debrief at the end of each day and also complete detailed documentation on the child/ young person you have been working with.

Lunch and refreshments will be provided.  We pay 40pence per mile to cover your travel expenses. We will provide training (Safeguarding Children, Volunteer Induction Day and other specialist training days).

You will also have the opportunity to observe a weekend programme in action before you work with a child / young person. We will pay for your DBS check and provide you with a uniform.