Communication manager volunteer roles

If you care about equity in the arts, believe creative talent should thrive in Bradford, and want to play a part in shaping cultural change locally and nationally, we’d love to hear from you.

Bradford Producing Hub is an artist-led charity working to dismantle barriers in the arts and build more equitable systems in their place. Our vision is a just and joyful cultural future – powered by people, rooted in place, and open to all.

We support artists and creatives through development programmes, sector advocacy and strategic partnerships. We work locally in Bradford and influence nationally. 

Who we’re looking for

We’re particularly interested in people with experience in:

• Chairing, or an interest in developing into a future Chair role
• Arts and cultural leadership
• Being an independent artist or creative practitioner
• Charity finance and accountancy
• Fundraising and charitable giving
• HR or legal practice
• Heritage, cultural building management and/or capital development

If you don’t have the specific experience listed above, but your values and outlook closely align with the work of Bradford Producing Hub, we’re very much interested in hearing from you.

We are also actively seeking voices that represent the Bradford district, and we particularly welcome applications from people from the Global Majority*, including Black, Asian and ethnically diverse communities who are underrepresented in arts leadership and governance. We equally welcome applications from people who are LGBTQIA+, disabled**, and/or from working-class or low socio-economic backgrounds.

We are committed not only to diversifying representation, but to ensuring trustees feel valued, heard and able to shape decisions meaningfully. BPH is radical, kind, equity-driven and community-spirited. We are committed to anti-racist and anti-ableist practice, recognising that structural racism and ableism continue to shape the arts sector. We are actively working to challenge this within our governance and partnerships, and we expect trustees to share that commitment.

We know that joining a board can feel daunting, particularly where governance spaces have not always felt welcoming. We are committed to providing induction, support and space for all trustees to contribute confidently and meaningfully.

If you have ever looked at arts leadership and felt it did not reflect you, this is an invitation to help change that.

What does being a trustee involve?

Trustees shape our long-term strategy, influence cultural policy, and hold the organisation to account in line with our charitable aims.

You don’t need previous board experience. Collective leadership at BPH is built on shared responsibility, openness and learning together. We provide induction and ongoing development and training.

Commitment includes:

• Around four board meetings per year
• Preparation and reading in advance
• Occasional additional support or sub-group involvement

While the role is unpaid, we cover expenses and provide a role that offers valuable non-executive directorial experience, which includes:

• Professional skills development contributing to career enhancement
• Personal fulfilment through volunteering your time and expertise to an organisation you value, supporting it to realise its goals
• Expanding your professional network while working with like-minded people to support the creative and cultural sector in Bradford

If you are interested in becoming a trustee, please read the ‘recruitment pack’ here before applying.

How to apply
To apply, please email your application 

• A summary of your experience (this can be a CV or short document)
• A letter explaining why you’re interested and how your skills align with the role
• Written, audio or video formats are all welcome
• If you have any access requirements at any stage, please let us know when emailing us.

Applications close: Monday 23 March 2026 at 11 PM

Interviews: Week commencing 30 March 2026

This is an opportunity to play a key role in the leadership of Sussex Area Ramblers by supporting the Chair in the oversight and direction of all Area activities, making sure that they are consistent, integrated and in line with Ramblers' mission and strategy.

The Ramblers, which celebrates its 90th anniversary in 2025, is the only charity dedicated to removing barriers so everyone can enjoy walking in green spaces, and to improving Britain’s most popular and least-known walking places. We’re committed to campaigning to keep our countryside open to all and to fighting for the things that matter most to walkers. We lead the way, and the walks, for a vibrant community united by the joys of walking, helping everyone get more out of their walks. 

The Vice-Chair supports the Area Chair in the leadership of Ramblers' activities in East and West Sussex including the provision through the Groups in the Area of organised walks, helping to ensure the Groups are run well, follow good practice and join in national/Area initiatives, the protection of rights of way, and and the preservation and conservation of, the countryside, includung representing the Area to external stakeholders.

The Vice-Chair deputises for the Area Chair, as required, at meetings of the Area leadership teams (Area Council and Area Executive Committee), represents the Area at meetings of the Ramblers' South East Regional Cluster and, in agreement with the Area Chair, leads specific projects in which the Area is engaged, making sure in all cases that Ramblers' policies and procedures are followed with a view to ensuring that the Area, its members and volunteers are kept safe and legally compliant.

The Vice-Chair supports the Chair in managing the Area's working relationship with local authorities, organisations and politicians.

The Vice-Chair assists the Chair by making sure that the Area follows all of the required governance, including AGMs and attendance at Ramblers' General Council Meetings.

The role holderwill work closely with the Chair and other members of the Area Executive Committee and Area Council, and where necessary seek advice and guidance from Ramblers' central office.

You will need to be a member of the Ramblers and live in East or West Sussex to hold the role.

At WWT we shape unforgettable experiences.  At heart we are warm, welcoming and genuine.  In our Waterside Cafe we do this by offering a delicious selection of home cooked food and chilled drinks, served and assisted by our friendly team of staff and volunteers.  

We are looking for volunteers who can support our team in the Waterside Cafe and ensure we offer excellent customer service to our visitors.

Working alongside the Kitchen Manager and catering team to provide an inviting and relaxing environment in between gorgeous walks and beautiful sights. 

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

About You

To carry out this role, you will need:

• Good verbal communication skills
• Some understanding around H&S within a catering environment 
• To enjoy working as part of a team
• Good general fitness as this role involves spending periods of time on your feet and may involve lifting
• To be reliable and committed to the role and the team
• An interest in and enthusiasm for the work of WWT

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

CHARITY SHOP VOLUNTEER – CUSTOMER SERVICE - LEWES

PURPOSE

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation.

We are currently looking for volunteers on weekdays and weekends.

Please get in touch if you would like to become part of our amazing Volunteer Team!

ROLE OF THE VOLUNTEER

· Greet and thank customers in a polite and friendly manner

· Assist customers in choosing items and actively promote sales

· Replenish and display stock in the shop throughout the day

· Receive donations and complete Gift Aid paperwork

· Handle cash and operate the till following correct procedure

· Take credit card payments using the Streamline system

· Assist in keeping the shop clean and tidy following the cleaning rota

· Undertake other tasks as required by the Shop Manager

SKILLS AND ATTRIBUTES NEEDED

· Great communication and interpersonal skills

· A pleasant and friendly manner

· Basic numeracy skills

· An eye for detail

· Enjoy working as part of a team

· Trustworthy and reliable

AS A VOLUNTEER WE WOULD ASK YOU TO

· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish

· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.

· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times

· Be reliable and conscientious

· Attend all training and information days, group meetings and supervision

· Exercise patience and understanding when dealing with customers

AS A VOLUNTEER WE WILL OFFER YOU

· An induction and ongoing training with support sessions if required

· Reimbursement of out of pocket travelling expenses

· Full recognition of the time, energy and skills volunteers freely give - for

example long service and merit awards

· The opportunity to be part of a friendly team

· Respect for volunteer’s limitations, both in time and emotional involvement

· The opportunity to meet other volunteers and attend occasional social events

· The opportunity to be involved in the planning and development of Age UK East

Sussex

· Appropriate insurance cover - to protect you whilst you are acting on behalf of

Age UK East Sussex

· The opportunity to enhance your skills in a retail environment.

We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.

The Recruitment Officer is responsible for attracting, onboarding, and supporting new volunteers into the charity. The role focuses on maintaining a steady flow of volunteers by proactively identifying recruitment opportunities, organising and delivering Introduction Training sessions, and promoting the charity through events such as Freshers’ Fairs, Open Days, and external outreach. 

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.

This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Lead and supervise E-Commerce Volunteers

• Oversee the identification of sellable donated items

• Ensure all items listed online meet quality standards

• Approve product descriptions, pricing, and final listings

• Monitor online sales performance and recommend improvements

• Maintain consistency in photography, editing, and branding

• Track inventory allocated for online sale

• Ensure timely uploading and removal of sold items

• Provide regular sales and performance updates to the Baby Bank Manager

• Work with the Operations Manager on process improvements and automation
   

Qualifications

• Experience in e-commerce, online selling, or digital marketplaces preferred

• Experience supervising volunteers or small teams is an advantage

• Comfortable using online selling platforms, spreadsheets, and basic reporting tools

• Strong understanding of product presentation and pricing

• Availability for required weekly hours

Skills

• Leadership and team coordination

• Strong attention to detail

• Basic sales and pricing strategy knowledge

• Good written communication skills

• Analytical mindset (understanding what sells and why)

• Organization and workflow management

• Problem-solving ability

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

The Organisation

The 5% Club is a national dynamic movement of employers committed to “Earn and Learn” as part of building and developing the workforce they need for a socially mobile, prosperous and cohesive nation. We exist to help our Members and all employers increase further the number, quality and range of Earn and Learn opportunities across the UK. By joining The 5% Club, our Members aspire to achieve 5% of their workforce in Earn and Learn positions (including apprentices, sponsored students and graduates on formalised training schemes) within five years of joining.

The 5% Club now represents over 1250 organisations with 2m employees, of which almost 121,000 are in on-the-job training – an average, of more than 6?ross the movement. Our mission is rooted in employers taking a proactive role in addressing the UK’s critical skills challenges. It’s about developing people with the right skills to forge meaningful career paths and its members represent some of the gold standards of training and skills development.

We want roles such as apprenticeships, sponsored student placements, graduate programmes and upskilling to be accessible to all. By “all,” we mean the spectrum of Britain’s social diversity – racial, cultural, gender, age, background and more. The end goal is to drive up shared prosperity in the country by enlisting all manner of organisation sizes (from SMEs, for whom “5%” means one person – to FTSE100 household names employing tens of thousands) as Members, who then sign the Charter committing to building a workforce with at least 5% of their employees in Earn and Learn roles.

The 5% Club has strong connections to the Government, industry bodies and education partners and this plays a huge part in advocacy and change.

To find out more about what we do, visit our website.

The Role

The Chair of the Board provides strategic leadership to the charity, ensuring it is well governed, financially sustainable, and delivering meaningful impact for its beneficiaries. The role requires an experienced and collaborative leader who can support the Chief Executive, guide the Board, and uphold the highest standards of charity governance.

Key responsibilities

Governance Leadership

• Lead the Board in ensuring the charity fulfils its mission, complies with its governing document, and meets all legal and regulatory requirements (including Charity Commission expectations).
• Ensure the Board operates effectively, with the right balance of skills, diversity, and experience. Lead regular Board effectiveness reviews and support ongoing trustee development.
• Uphold the principles of good governance, encouraging constructive challenge, accountability, and high ethical standards.

Strategic Oversight

• Work with trustees and the Chief Executive to set the charity’s long-term vision, strategy, and priorities.
• Ensure appropriate systems are in place to monitor performance, impact, and risk. Oversee the quality of impact reporting, ensuring the charity communicates its outcomes effectively.
• Champion organisational learning, innovation, and responsiveness to change in the external environment.

Supporting and Challenging the Chief Executive

• Provide support, guidance, and constructive challenge to the Chief Executive.
• Maintain a strong, transparent, and trusting working relationship with the Chief Executive.
• Undertake formal annual appraisal of the Chief Executive and ensure the Board supports their performance and development.
• Act as the Chief Executive’s point of escalation for urgent or exceptional decisions requiring Chair involvement.

Board Leadership & Culture

• Chair Board meetings effectively, ensuring inclusive and balanced discussions and clear decisions.
• Ensure committees function effectively and are properly delegated while maintaining appropriate oversight.
• Build a collaborative board culture, encouraging diverse perspectives and maintaining a focus on beneficiaries. Lead succession planning across the Board – and supporting Committees – and ensure recruitment reflects diversity and skill needs.
• Lead trustee recruitment, induction, and succession planning (except for the recruitment of a new Chair).

External Representation

• Act as an ambassador for the charity, representing it with key stakeholders, funders, partners, regulators, and the media (as appropriate).
• Support the Chief Executive and senior team in relationship-building with donors, sponsors, and strategic partners.
• Promote the charity’s reputation and influence within relevant sectors. Represent the Charity in policy, advocacy and employer-facing forums where appropriate.

Risk, Finance & Compliance

• Ensure robust financial oversight, including budgeting, audit, reserves, and investment policies.
• Oversee risk management and ensure the Board receives timely information to make informed decisions.
• Ensure the charity maintains high standards in safeguarding, health & safety, data protection, and other statutory areas. Provide assurance over internal control systems and review the annual report and accounts prior to approval.

The Person

We are seeking an individual with substantial senior leadership experience, ideally a current or former business leader within an employer organisation, and prior experience as Chair of a commercial company, non-profit organisation, or charity. Experience in environments involving policy engagement or multistakeholder representation would be advantageous.

Essential Experience

• Significant senior leadership experience in a business, employer organisation, or large operational environment.
• Prior experience as Chair of a commercial company, charity, or non-profit.
• Experience of organisational governance, strategic planning, and risk oversight.
• Experience supporting or overseeing a Chief Executive or senior leadership team.
• Demonstrable experience building high-performing boards or teams.
• Experience engaging with Government, regulators, or policy-influencing environments.

Desirable Experience

• Experience in the charity sector, voluntary or community work, or public service.
• Experience with fundraising, commissioning, or managing external partnerships.
• Knowledge of relevant regulatory frameworks (e.g., Charity Commission guidance, safeguarding,data protection).
• Experience within a membership organisation or skills/employability-focused sector.

Skills and Competencies

• Strong strategic thinking and the ability to translate insight into practical direction.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to chair meetings effectively and foster inclusive discussion.
• Integrity, independence of mind, and sound judgement.
• Ability to analyse complex information and make evidence-based decisions.
• Commitment to diversity, equity, and inclusion.
• Confidence in ambassadorial and stakeholder-facing roles, including ability to represent the organisation publicly, including handling media or public scrutiny if required.

Personal Attributes

• Genuine alignment with the charity’s mission and values.
• Collaborative, supportive, and low-ego leadership style.
• Ability to challenge constructively and hold others to account.
• Resilient, calm under pressure, and capable of navigating ambiguity.
• High ethical standards and commitment to trusteeship responsibilities.
• Comfortable operating in high-visibility environments and representing the charity in national settings.

Could you be a part of our inspiring, hardworking and motivated team making a positive contribution to rebuilding the lives of women and children?

At One YMCA we provide a range of varied and exciting volunteer roles - we currently are looking for support at our Horizons (Domestic Abuse) and Onyx (Independent Sexual Violence Advisor) services based in Bedford

Some of the tasks and responsibilities include:

•  Supporting the Horizons and Onyx teams with raising awareness of their services across the Bedford area
•  Liaising and networking with community partners we work with such as GPs, Pharmacies, Community Centres and local businesses
• Attending and supporting promotion of services at local community events and Outreach projects
• Promoting our services by handing out leaflets, putting up posters and sharing posts online as well as word of mouth

You will be: 

• Be of a friendly, welcoming, approachable and a cheerful disposition
• Good communication skills with conversational English.
• Reliable & punctual.
• Be a team player with a flexible approach.
• Be proactive & work under your own initiative.
• A willingness to get stuck in.
• Able to maintain complete discretion in handling confidential information.

 A full induction to the Horizons/Onyx service and specific sites will be provided, including an "Introduction to Domestic Abuse" 1 day training course

You will be required to complete online training, plus a menu of optional training linked the role will be made available.

You will receive regular 1 to 1s and supervision with line manager and oportunities to attend volunteer meetings and events!

Please note you will be required to undergo a DBS check and two references will be taken up prior to commencing the role. 

TERM TIME ONLY

Liberty Domestic Abuse Group (Women only):

Central Bedfordshire – Monday 09:30 - 14:30

Bedford – Wednesday 09:30 - 14:30

Luton – Friday 09:30 - 14:30

Talk 4 M Domestic Abuse Support Group (Males only):

Bedford - Thursday 16:30 – 19.30

Could you be a part of our inspiring, hardworking and motivated team making a positive contribution to rebuilding the lives of women and children?

At One YMCA we provide a range of varied and exciting volunteer roles - we currently are looking for support at our Horizons (Domestic Abuse) support services based in Bedford.

Some of the tasks and responsibliites include: 

• Supporting the group facilitators to plan weekly sessions
• Setting up the room, including tables, chairs and resources for the participants
• Supporting the facilitator to run particular activities as part of the session delivery
• Ensuring you have a non-judgmental, friendly and approachable demeanour
• Maintaining confidentiality at all times

You will be: 

• Be a good and active listener who can support others
• Have a non-judgmental approach 
• Be of a friendly, welcoming and approachable disposition
• Self-motivated, reliable and punctual
• Experience supporting people with complex needs/situations including: grief, trauma, mental health, substance misuse, domestic abuse
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team

A full induction to the Horizons/Onyx service and specific sites will be provided, including an "Introduction to Domestic Abuse" 1 day training course

You will be required to complete online training, plus a menu of optional training linked the role will be made available.

You will receive regular 1 to 1s and supervision with line manager and oportunities to attend volunteer meetings and events!

Please note you will be required to undergo a DBS check and two references will be taken up prior to commencing the role. 

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

• Additional location information

  • Home and local area.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives. 

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework. 

About the CARAS Adult Team: 

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.

The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows: 

• Tuesday evenings 4pm to 6pm 

Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate. 

The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to: 

• Using computers, tablets, or smartphones confidently 

• Keyboard and navigation skills 

• Using email and online communication tools 

• Accessing learning platforms and online resources 

• Online safety and digital wellbeing 

• Using digital tools to support English learning, homework and study skills 

The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher. 

The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways. 

Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels. 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing one-to-one or small group support during Digital Skills sessions 

• Supporting young people to use digital devices and software confidently 

• Helping to set up the classroom and digital equipment 

• Attending and contributing to volunteer debriefs after each session 

• Sharing observations on learners’ progress, challenges, and successes 

• Making use of any community languages if any, to support learners’ understanding 

• Working collaboratively as part of a team and helping to shape the project 

• Supporting young people to recognise and celebrate their achievements 

• Showing flexibility to a wide range of ability levels and confidence with technology 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies 

Requirements: 

Essential: 

• Aged 18 years or older 

• An interest in education, digital inclusion, and supporting young people 

• Confident using computers, smartphones, or tablets 

• Currently resident in the UK or has asylum-seeker or refugee status 

• Able to provide five years’ worth of addresses and willing to undergo a DBS check 

• DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK 

• Able to attend volunteer induction training (online) prior to starting 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed) 

• Non-judgemental and able to engage with young people from diverse backgrounds 

• Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months 

• Good communication skills, especially with people who are new to English 

• Willingness to explain digital concepts patiently and clearly 

• Ability to volunteer during Wandsworth term time 

Desirable 

• Experience supporting young people with digital skills or IT (formal or informal) 

• Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish 

• Experience working with young people, refugees, or learners of English in a work or volunteer capacity 

• Interest in using digital tools to support language learning 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

To Apply: 

Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!

We are currently looking for a personal assistant to the charity's chair person.

Responsibilities typically include: 

· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries 

· Typing, compiling, and preparing reports, presentations, and correspondence. 

· Miscellaneous tasks to support the Chair

· Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

· Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.  

· Communication skills: should be able to communicate effectively in writing. 

· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

The Fédération Internationale de la Jeunesse, in English International Youth Federation (IYF), is an international non-profit youth organization network governed by the present Statutes and the Swiss Civil Code. It is politically neutral and non-denominational, aiming to empower youth worldwide.

The IYF Bureau of Management has direct responsibility for the management and oversight of the organization and provides leadership, advisory, and management support to the IYF Headquarters and other executive branches.

Under overall guidance and supervision of the Human Resources Specialist, the HR Analyst provides leadership and support in the execution of the full range of HR services, ensuring their transparency and integrity. The HR Analyst works in close collaboration with the HQ and executive branches, Regional Administrations and project teams to provide HR support and resolve complex HR-related issues and information delivery. The HR Analyst promotes a collaborative, client-orientated approach and promotes the maintenance of high staff morale.

Mission Statement
To voluntarily represent, positively promote, and uphold the mission of “Empowering youth for a better world” in various programs and opportunities throughout the IYF interventions across member countries.

Responsibilities
(A) Ensures administration and implementation of HR strategies and policies, adapts processes and procedures:
• Full compliance of HR recording and reporting systems with the IYF rules and regulations, procedures and strategies; effective implementation of the HR management system;
• Provision of advice and information on corporate strategies, changes in rules and regulations, implementation of personnel rules, strategic use of contractual modalities, application of entitlements, change management processes;
• HR business process mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management.
(B) Ensures effective administration of human resources:
• Organization of recruitment processes, including drafting job descriptions, provision of input to the job classification process, vacancy announcement, screening of candidates, and participation in interview panels. Provision of advice on recruitment in the IYF projects;
• Creation/update of positions in the system, performing the functions of HR Administrator, and timely follow-up with the Management on HR-related issues;
• Administration of the IYF rosters, including e-rosters.

Skills Required

• Recruitment & Talent Acquisition Coordination
  Experience organizing end-to-end recruitment processes: drafting job descriptions, posting vacancies, screening candidates, coordinating interviews, and supporting selection panels.
• HR Administration & Systems Management
  Ability to manage HR records, update positions in HR systems, maintain e-rosters, and ensure compliance with organizational policies and procedures.
• HR Policy Implementation & Advisory Support
  Capacity to interpret and apply HR rules, provide guidance on contractual modalities and entitlements, and support change management processes.
• Process Improvement & SOP Development
  Skills in mapping HR business processes and contributing to the development or refinement of Standard Operating Procedures (SOPs).
• Communication & Stakeholder Coordination
  Strong written and verbal communication skills to liaise with HQ, regional teams, management, and candidates, while maintaining a collaborative and client-orientated approach.

Experience 
Experience within an NGO, INGO (such as the United Nations), charity, government, non-profit, not-for-profit, international relations, international development (such as USAID) or youth empowerment or similar organization is advantageous but not essential. 

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months