Communications volunteer volunteer roles

About the Role

The Events & Partnerships Officer will help plan, coordinate, and deliver community events, charity fundraisers, and partnership activities to support our growth.

Key Responsibilities

• Plan and deliver events (community days, fundraisers, volunteer events)

• Build relationships with schools, local businesses, and partners

• Secure sponsorships, in-kind donations, and venue support

• Promote events alongside the communications team

• Manage event volunteers and logistics

About You

• Experience planning events (formal or informal)

• Great communication and organisational skills

• Confident working with stakeholders

• Creative, proactive, and reliable

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Relevant Person’s Representative (RPR) Support Volunteer - role in Cheshire West

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.

As an RPR Support Volunteer you might:

• Visit people in their care home, to make sure they’re getting the right care and support
• Talk with them about their feelings, thoughts and wishes
• Raise concerns
• Keep detailed notes and records
• Make a real difference to someone’s life

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

We are looking for volunteers with parenting or child caring experience to support families for 2-3 hours per week, for a minimum of one year upon completing the preparation course.

We provide a preparation course for all volunteers before they start to visit families, which covers all the essential training and information you will require.

Qualifications and Characteristics

• No formal qualifications required
• Ability to communicate effectively and sensitively
• Ability to listen with a non-judgmental and caring approach
• Parenting and Childcaring experience
• Ability to empathies with others
• Awareness & sensitivity to different lifestyles and child rearing practice and attitudes
• Reliability & Commitment
• Sufficient English to participate fully in volunteer preparation course
• Willingness to learn and attend all Home Start Camden & Islington’s Volunteer training
• You should live in the Boroughs of Camden or Islington

What is it for you?

• Increased your self-confidence
• Help a family in need and become more involved in your community
• On-going training and support throughout this journey
• Opportunities to meet new people
• References provided after one year
• Good experience on the CV for future jobs

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Female English Support Volunteer – Help Refugee Women Thrive

Location: Maidstone or Folkestone (at the client's home or in the community) or remote via MS Teams
Commitment: Around 2 hours per week (Monday–Friday, 9 AM–5 PM)

Do you want to make a real difference in someone’s life? Join the Refugee Council’s Kent Resettlement Team as a Female English Support Volunteer and help refugee women and families build confidence, independence, and a sense of belonging.

About the Role

Language is one of the biggest barriers refugees face when starting a new life in the UK. By volunteering, you’ll provide a safe, friendly space for women to practise English, learn useful phrases for everyday life, and gain the confidence to navigate their new community.

You’ll work one-to-one or with small family groups in their homes, adapting activities to suit their needs. From informal conversations to creative exercises, you’ll make learning fun and practical.

What You’ll Do

• Support conversational English, reading, and writing
• Introduce everyday vocabulary (e.g., shopping, visiting a pharmacy)
• Encourage confidence and independence through engaging activities
• Work under the guidance of our ESOL Tutor and Resettlement Worker

What We’re Looking For

• Strong spoken and written English
• Friendly, patient, and supportive approach
• Ability to commit for at least 3 months
  (Experience with ESOL or teaching is helpful but not essential.)

What You’ll Gain

• Full training and ongoing support
• Skills in communication, planning, and cultural awareness
• Insight into refugee experiences and diverse cultures
• The satisfaction of knowing you’ve made a real difference

We’ll reimburse local travel and lunch expenses and provide access to training and resources.

Events Volunteers are an essential part of our work for reaching and supporting different communities. Our partners in the community hold events across the UK and your support will help ensure they run smoothly, and attendees have a positive experience! You may be on your own, or as part of a team so you’ll need to be enthusiastic and motivated.

About you

• Aged 18 years and over
• Reliable and good at organising your time
• Good attention to detail
• Friendly and polite with good communication skills
• Self-directed and motivated

When and where

• Events will vary regionally and may take place during the day, evening, or weekends as a one-off or regular occurrence
• You’ll decide where and when you’d like to volunteer - we don’t expect anyone to travel far from their home

What you will do

Your tasks will depend on who you are supporting and what kind of event they’re running, but they may include:

• Completing agreed tasks on time and responding to any changes on the day
• Engaging with families and sharing your expertise if appropriate (either professional or lived experience)
• Supporting with different areas, e.g. signing people in, helping with directions, sharing information
• Identifying tasks that need doing and any issues that need reporting
• Using your initiative to respond to situations and help out without being asked
• Presenting the National Deaf Children’s Society and our community partners in a positive way
  

What will you gain from the role?

Other volunteers have told us that training and volunteering has given them:

• Increased confidence and new skills
• A broader understanding of childhood deafness and the issues faced by families
• A sense of achievement by making a positive difference

Support and training
You will be provided with:

• Basic training to help keep yourself, others, and data safe
• A named point of contact for support
• Reimbursement of agreed expenses such as travel costs

We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a Basic DBS check, complete a self-disclosure form, provide references, and complete our essential training.

Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.

You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.

About the Role

As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.

This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.

Key Responsibilities

• Oversee and coordinate progress across multiple volunteer teams and projects.
• Plan and manage project timelines, deliverables, and follow-ups.
• Support team leads in maintaining engagement, motivation, and productivity.
• Track progress, analyse outcomes, and provide regular updates to leadership.
• Identify and address challenges to ensure efficient project execution.
• Foster collaboration and effective communication between volunteers and management.

Skills & Qualifications

• Strong organisational and coordination skills.
• Excellent communication and interpersonal abilities.
• Proven experience managing projects or teams (remote experience is a plus).
• Comfortable using digital tools and project management platforms.
• Proactive, detail-oriented, and able to work independently.
• Genuine interest in youth development and social impact.

What You’ll Gain

• Hands-on experience in leadership and project management.
• The opportunity to collaborate with a global, values-driven community.
• Mentorship and guidance from the management team.
• A meaningful role contributing to youth empowerment and skills development.
• A professional reference and recognition for your contribution.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

We’re looking for organised, reliable people to help keep our programmes running smoothly behind the scenes and on the ground. 

As a Programme Support Volunteer, you’ll help with the coordination and delivery of our community projects and activities. You’ll assist with planning, preparation, data collection and general support across our programmes to ensure everything runs efficiently and participants have a positive experience.

This is a varied and rewarding role for anyone who enjoys helping things run well and being part of a supportive, community-focused team.

What You’ll Be Doing

• Supporting the planning and coordination of programme activities and events
• Helping prepare materials, resources and schedules before sessions
• Assisting with registration, attendance and record-keeping
• Collecting feedback and evaluation data to support monitoring and reporting
• Communicating with participants, volunteers and staff to share updates
• Providing general administrative and logistical support as needed

Skills and Qualities We’re Looking For

• Good organisational and communication skills
• Teamwork and reliability
• Basic computer skills (Microsoft Office or Google Workspace)
• Attention to detail and accuracy when handling information
• Flexible and adaptable approach to changing needs
• Respect for confidentiality and safeguarding principles

What You’ll Gain

• Experience supporting the delivery of community projects and events
• Opportunities to develop coordination, communication and admin skills
• Insight into how charities plan, monitor and evaluate programmes
• The satisfaction of helping projects run smoothly and effectively

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

CHARITY SHOP VOLUNTEERS NEEDED – CUSTOMER SERVICE - HASTINGS

We currently need volunteers for Tuesday and Saturday afternoons, Wednesdays & Friday mornings and all day Sundays.

Please get in touch if you would like to become part of our amazing Volunteer Team!

PURPOSE

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation

ROLE OF THE VOLUNTEER

· Greet and thank customers in a polite and friendly manner

· Assist customers in choosing items and actively promote sales

· Replenish and display stock in the shop throughout the day

· Receive donations and complete Gift Aid paperwork

· Handle cash and operate the till following correct procedure

· Take credit card payments using the Streamline system

· Assist in keeping the shop clean and tidy following the cleaning rota

· Undertake other tasks as required by the Shop Manager

SKILLS AND ATTRIBUTES NEEDED

· Great communication and interpersonal skills

· A pleasant and friendly manner

· Basic numeracy skills

· An eye for detail

· Enjoy working as part of a team

· Trustworthy and reliable

AS A VOLUNTEER WE WOULD ASK YOU TO

· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish

· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.

· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times

· Be reliable and conscientious

· Attend all training and information days, group meetings and supervision

· Exercise patience and understanding when dealing with customers

AS A VOLUNTEER WE WILL OFFER YOU

· An induction and ongoing training with support sessions if required

· Reimbursement of out of pocket travelling expenses

· Full recognition of the time, energy and skills volunteers freely give - for

example long service and merit awards

· The opportunity to be part of a friendly team

· Respect for volunteer’s limitations, both in time and emotional involvement

· The opportunity to meet other volunteers and attend occasional social events

· The opportunity to be involved in the planning and development of Age UK East

Sussex

· Appropriate insurance cover - to protect you whilst you are acting on behalf of

Age UK East Sussex

· The opportunity to enhance your skills in a retail environment.

We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.

Inpatient Mealtime Support Volunteer

Department: Facilities

Location: Teesside Hospice, 1 Northgate Road, Linthorpe, Middlesbrough TS5 5NW

Time Requirement: Mondays to Saturdays 10.30am to 1.30pm and 3.30pm to 6.00pm. Sundays 4.00pm to 6.00pm

DBS Check needed? Yes

Age Requirements: 18 Plus

Role Summary

We are looking for volunteers to assist our kitchen staff in general kitchen tasks and in delivering meals and refreshments to our patients. We are looking for volunteers that are able to help us during the times listed opposite. This role requires someone with good communication and empathy skills.

Key Responsibilities

• To deliver meals and refreshments to our patients
• To set up trays and push the trolley to the inpatient Unit
• To provide a warm, friendly, compassionate and sensitive service
• Good communication skills to be able to communicate to patients, families and staff in a respectful and courteous manner

Personal qualities:

• Good communicator and willing to follow instructions
• Compassion and empathy
• Tact and sensitivity
• Excellent communication skills
• Ability to work alone and as part of team
• Good attention to detail
• Polite and approachable
• Professional approach

Training requirements:

As a IPU Meal Support Volunteer you will complete the following training:

• Teesside Hospice mandatory training
• Volunteer induction training
• Any other training identified as appropriate to the role

Support and supervision:

You will be assisted by our Facilities team leaders who will ensure that you have all the support you require to carry out the role.

Communications:

The Facilities team leaders will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge

Benefits:

• A warm welcome and training from the Manager
• A badge to show you are part of the team
• 20% discount in our shops
• Lunch if you volunteer for more than 5 hours in one day
• Reasonable travel costs paid back if needed
• Discounts at other local places
• 10% discount in the Northgate Tea Rooms
• The chance to learn new skills, gain experience, and boost your CV
• Meet new people

Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Overview:

The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

General Administration:

• Maintain and update records, databases, and files.

• Handle correspondence, including emails and phone enquiries.

• Prepare reports, documents, and presentations as required.

• Support meeting coordination, including scheduling, agenda preparation, and minute-taking.

Financial & Office Support:

• Assist with processing invoices, expenses, and financial records.

• Monitor office supplies and place orders when necessary.

• Support the Head of Operations with budget tracking and financial documentation.

Event & Programme Support:

• Assist in organising events, workshops, and meetings.

• Coordinate logistics, including venue booking, catering, and materials.

• Support volunteer and participant communications.

Communications & Stakeholder Engagement:

• Maintain mailing lists and support donor communications.

• Assist in preparing newsletters, social media updates, and website content.

• Liaise with stakeholders, including funders, partners, and volunteers.

Qualifications & Skills:

• Previous experience in an administrative role.

• Strong organisational and time-management skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and cloud-based tools

• Ability to work independently and manage multiple priorities.

• A passion for nonprofit work and community engagement.

This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.

Charity Champion (volunteer) 

As a Volunteer Charity Champion, you will have the opportunity to support the North West Ambulance Charity team achieve their mission in a variety of different ways to suit you. The NWAS charity are looking for motivated, enthusiastic and passionate volunteers wanting to work flexibly and help contribute to the growth of the charity. You will play a key part in a variety of tasks that may include supporting fundraising events, awareness days, collections and community engagement.

Why we want you

The North West Ambulance Charity provides support to the North West Ambulance Service above and beyond what NHS funding can provide. The NWAS Charity is solely reliant upon generous donations and fundraising from the public, businesses, grant funders, staff and volunteers to fund life-saving equipment and other projects to benefit the health, wellbeing and safety of patients, staff, and our communities.

We won’t ask you to do anything you’re uncomfortable with. You may only wish to be involved in volunteering at charity events for example, but you might not be comfortable with bucket collecting. As a Charity Champion you will have the opportunity to choose the area of support you prefer.

What you will be doing

• Supporting the Charity with its fundraising and engagement events for example at bucket collections, cheering on runners in challenge events or helping on a stall at a summer fair.
• Representing the Charity positively through giving talks, presentations or cheque presentations.
• Identifying locations to take collection tins and assist with the collection of full boxes.
• Raising the charities profile in your own community through delivering posters and flyers.
• Encouraging others to get involved-inspiring colleagues, friends and family to support the charity.

The skills you need

• Enthusiasm and understanding about what the North West Ambulance Charity does.
• A friendly, confident and personable manner.
• Good communication skills and a willingness to engage with the public.
• Reliability and punctuality.
• Happy to represent the North West Ambulance Charity.
• Access to a vehicle or public transport. 
• Able to work as part of a team or independently.

What's in it for you

• The chance to meet new people and be part of a supportive team.
• The opportunity to expand your own skills and knowledge of the charity sector.
• Agreed travel expenses.
• A branded t-shirt for use whilst representing the NWAS Charity.
• Appropriate induction and training for your role as Charity Champion.
• The opportunity to make a real difference to the lives of people we support in our work.

Community based

Minimum age 18

Disclaimer - All Charity Champions are expected to uphold the NWAS values and represent the charity in line with its policies and codes of conduct.

Volunteers support every aspect of our work, including but not exclusively: governance, administration, fundraising, marketing, and project delivery. We recognize that without our teams of volunteers we would not be able to support our service users in the way we do. In your role as Volunteer Co-ordinator you will be the 'champion' and first point of contact for volunteers within the organisation, ensuring all volunteers are encouraged and celebrated. You will be responsible for helping to maintain and improve volunteer recruitment and retention and for recruiting, inducting and supporting volunteers to deliver a range of appropriate services for clients, in line with Plateful Cafe's Business Plan. The key features of the role will be: 

1. Recruiting and selecting potential volunteers, acting as an ambassador for Plateful Café

2. Inducting volunteers into suitable roles based on their interests, experience and expectations and the charity's needs

3. Providing an initial point of contact with the charity and ensuring volunteers maintain a positive and confident approach

4. Supporting the volunteer team to ensure the provision of relevant experience, training and development opportunities as well as supervision and support

5. Maintaining an up-to-date database in order to monitor volunteer progress and to record and celebrate their contributions

6 Contributing to newsletter and reports in order to maintain and develop the profile of Plateful Café

7. Good understanding of safeguarding to keep both employees and volunteers safe and protected. 

8. Good management skills and the ability to organise on behalf of others.

9. Help new volunteers when they are stuck with certain tasks

10. You will need to effectively strategise a plan for other volunteers, make volunteer rotas and stay on top of volunteering admin and prioritise important tasks.

Requirements, we are looking for someone who;

· Is committed to the aims and objectives of the Plateful Café

· Has experience of working with volunteers, preferably in a charity 

· Has an understanding of the needs of refugees and how to involve them in the or-ganisation

Desirable, but not essential:

· Has experience of team working

· Is a good communicator, preferably a speaker of a community language 

· Has good interpersonal skills

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

Winchester and District Cats Protection is a long-standing branch whose volunteer numbers have dwindled, reducing their activity level.  We are rebuilding the team and are looking for an energetic Branch Team Leader to coordinate the branch’s activities, working with existing volunteers and supporting new ones as we expand.  Our ideal candidate of course must be a cat lover, but should also have excellent people skills and be able to communicate effectively with people from a variety of backgrounds.  Although cat welfare experience is preferable, this is not as important as management skills and the enthusiasm to get stuck into something new.  Full training and support will be provided. 

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.