Community volunteer roles

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton, dedicated to supporting, empowering, and advocating for women and children. We help women facing crisis or challenging circumstances by encouraging independence, confidence, and self-reliance.

One of our flagship services is the Wolverhampton Baby Bank, which supports families with children aged 0–3 by providing essential items such as nappies, clothing, bedding, toys, and other baby necessities, along with access to community support services.

Role Overview

We are looking for a dedicated and compassionate Baby Bank Manager (Volunteer) to oversee the daily operations of the Baby Bank onsite. This role is central to ensuring smooth service delivery, excellent client support, and effective coordination of staff and volunteers.

You will be the key point of contact for families accessing the Baby Bank and will help ensure all services are delivered efficiently, respectfully, and in line with safeguarding and organisational policies.

Key Responsibilities

• Manage the day-to-day operations of the Baby Bank onsite
• Serve as the main point of contact for families and visitors
• Handle incoming phone calls, emails, and general inquiries professionally
• Conduct initial client intake and gather required information
• Schedule appointments and coordinate service delivery
• Maintain accurate records of clients, referrals, and appointments
• Support and supervise volunteers working within the Baby Bank
• Ensure smooth coordination between staff, volunteers, and partner organisations
• Maintain secure filing systems (digital and physical)
• Monitor stock levels and report supply needs
• Ensure compliance with safeguarding, confidentiality, and data protection policies
• Escalate urgent or sensitive cases to senior management

What We’re Looking For

• Strong communication and interpersonal skills
• Experience in administration, customer service, or office coordination (preferred not essential)
• Ability to manage multiple tasks in a busy environment
• Compassionate, respectful, and client-focused approach
• Confident handling phone and email communications
• Good organisational and time management skills
• Basic IT skills (Microsoft Office, email, spreadsheets)
• Ability to work independently and take initiative
• Commitment of minimum 12 hours per week onsite

Volunteer Requirements

• Must attend onsite shifts consistently
• Complete induction before starting
• Participate in a 6-week review for ongoing placement
• Maintain confidentiality and professionalism at all times
• Follow safeguarding and organisational procedures
• Communicate availability clearly and in advance when possible

What You’ll Gain

• Leadership experience in a real community service environment
• Hands-on experience managing operations in a charity setting
• Opportunity to make a direct impact on families in need
• Development of management, coordination, and communication skills
• Experience working within a structured nonprofit organisation

Make a Difference

As a Baby Bank Manager, you will play a vital role in supporting vulnerable families and ensuring children receive essential care items with dignity and respect.

Apply now to join WFRC and help us strengthen our community support services.

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone.

About the role

Location: Bristol

Hours: 2 hours per week

As a Volunteer Group Facilitator, you will play an important role in supporting group sessions and workshops. You will help create a welcoming, inclusive, and comfortable environment where everyone feels valued and able to participate.

Your responsibilities may include engaging with group members through conversation, welcoming participants as they arrive, and supporting the smooth running of sessions by helping with set-up and clear-up tasks. You may also assist with taking attendance at the start of each session.

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

This role requires a Basic DBS check, which will be arranged and paid for by Rethink Mental Illness.

As a Volunteer Group Facilitator you will

• Welcome participants and help create a warm, inclusive, and supportive environment
• Support the development of a safe space where individuals feel comfortable sharing as much or as little as they wish
• Assist with setting up before sessions (e.g. arranging chairs, preparing materials, and taking attendance)
• Help tidy and reset the space after sessions
• Collaborate with other volunteers and staff to support the smooth delivery of group activities

About the service

The Bristol Community Support Services team is committed to delivering high-quality, person-centred support. The service focuses on helping individuals achieve their goals, improve their wellbeing, and maintain independence while living with mental illness.

The team includes a Service Manager, Recovery Coaches, a Digital Officer, a Group Development Coordinator, and a Peer and Volunteer Coordinator, all working together to provide a supportive and effective service.

What will make you a great fit for this role?

• Having an interest in mental health and supporting people living with mental illness
• Able to demonstrate strong active listening skills and the ability to build rapport
• Able to relate to people from diverse backgrounds and remains non-judgemental
• Understand the importance of confidentiality
• Reliable and punctual

It's not essential, but you may also bring

• Lived experience of mental health challenges
• Experience of working in group settings

How to apply

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory.

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We are seeking a reliable and detail-oriented HR Assistant to support our recruitment and volunteer coordination processes. In this role, you will work closely with the HR & Recruitment Officer to help deliver an efficient and inclusive recruitment experience, from advertising roles through to onboarding new volunteers.

A key part of this role involves maintaining accurate records within our CRM system to support recruitment and onboarding activities.

This is a great opportunity to gain hands-on experience in HR and recruitment within a grassroots charity environment.

Hidayah is a UK-based charity that supports LGBTQI+ Muslims by creating safe, inclusive spaces and promoting wellbeing, inclusion, and social justice.

Key Responsibilities

You will support a range of recruitment and administrative activities, including:

• Assisting with the creation and posting of job adverts and volunteer opportunities
• Supporting recruitment activities, including screening applications and scheduling interviews
• Maintaining accurate candidate and volunteer records using the organisation’s CRM system
• Assisting with onboarding tasks such as collecting documents and reference checks
• Supporting the development, review, and organisation of HR policies and procedures
• Contributing ideas and initiatives that help promote a positive and inclusive workplace culture
• Communicating professionally with applicants and volunteers via email and other platforms
• Updating and organising documents within shared systems such as Google Drive
• Supporting inclusive, fair, and transparent recruitment practices
• Attending monthly check-in meetings with the HR & Recruitment Officer
• Assisting with general HR and administrative tasks where required

• Person Specification

• Essential Criteria

• Strong organisational and administrative skills 

• High level of attention to detail 

• Ability to handle sensitive information with confidentiality and professionalism 

• Good written and verbal communication skills 

• Confidence using Google Workspace (Docs, Sheets, Drive) 

• Ability to manage time effectively and meet deadlines independently 

• Commitment to equality, diversity, and inclusion 

• Alignment with the values and mission of Hidayah LGBTQI+ 

• Desirable Criteria

• Experience using CRM systems or applicant tracking systems 

• Previous experience in recruitment, HR, or volunteer coordination 

• Understanding of inclusive recruitment and accessibility best practices 

• Awareness of challenges facing LGBTQI+ Muslims and other marginalised communities 

• Experience working or volunteering within a charity or community-based organisation 

• Time Commitment

• This is a flexible voluntary role that can be carried out alongside other commitments, provided agreed tasks are completed on time.

• Minimum of 2 hours per week, with the opportunity to contribute additional hours if available 

• Flexible working schedule 

• Attendance at a monthly check-in meeting 

• Benefits of Volunteering

• Make a meaningful impact within the LGBTQI+ Muslim community 

• Be part of a values-driven organisation promoting inclusion and social justice 

• Gain hands-on HR and recruitment experience 

• Develop professional, organisational, and interpersonal skills 

• Expand your professional network 

• Receive a reference for your CV

Chetacare

We deliver predictive chronic disease management to African patients through continuous monitoring between clinic visits.

Social Media Manager (Linkedin, Instagram, Twitter)

About Chetacare
Chetacare is a predictive chronic disease management platform built for Africa. We help patients living with hypertension and diabetes stay consistent with their medications, access clinical care remotely, and get triaged by real humans when it matters most. We reach patients through a mobile app, WhatsApp, and an IVR voice system, so no one is left out, regardless of their device or digital literacy.
We need a voice as strong as our mission.

Role description
As our Volunteer Social Media Manager, you will own Chetacare's presence across LinkedIn, Instagram, and Twitter/X. You will be the person who turns our story, the patients we reach, the emergencies we prevent, the communities we serve into content that informs, moves, and grows our audience.
This is not a content scheduling role. This is a storytelling role. We want someone who understands that behind every data point is a human life, and who knows how to make that land online.

What you will be doing

• Managing and growing Chetacare's LinkedIn, Instagram, and Twitter/X accounts
• Developing and executing a monthly content calendar across all three platforms
• Writing captions, threads, and posts that are clear, human, and on-brand
• Sharing Chetacare's impact stories, health statistics, and platform updates in engaging formats
• Engaging with followers, responding to comments, and building community
• Tracking performance metrics and sharing monthly insights with the team
• Collaborating with our graphic designer to align visuals and copy
• Staying current with conversations around African health, digital health, and global health equity

What we are looking for

• Demonstrated experience managing social media accounts, ideally for a brand, NGO, startup, or campaign in Africa.
• Strong writing skills, you can adapt your tone across platforms without losing the human touch
• Understanding of what performs on LinkedIn vs Instagram vs Twitter/X
• Comfortable with scheduling tools
• Self-starter who can work independently in an async, remote environment
• Genuine interest in healthcare, African innovation, or social impact

Bonus if you have:

• Experience in health communications, global health, or development sector content
• Basic graphic design skills or familiarity with Canva
• A strong understanding of African digital communities

What you will gain

• Hands-on experience managing social media for a real-world healthtech startup
• A measurable track record of growing and engaging a mission-driven audience
• A strong reference letter and LinkedIn recommendation upon completion
• Collaboration with a passionate international team
• The satisfaction of using your skills to contribute to better health outcomes across Africa

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Make a Smile is seeking a motivated and organised Chapter President to lead one of our local Chapters. This is a key leadership position responsible for overseeing committee operations, supporting volunteers, and ensuring the smooth running of all Chapter activities.

About Make a Smile

Make a Smile is a charity dedicated to bringing joy to children through character visits, events, and community engagement. Each Chapter is run by a volunteer committee, and the President plays a central role in guiding and supporting that team.

Role Overview

The Chapter President is responsible for the overall management, development, and compliance of their Chapter. You will lead the committee, coordinate activities, and act as the main link between your Chapter and the national Board of Trustees.

This role is ideal for someone who enjoys leading teams, solving problems, and making a meaningful impact in their community.

Key Responsibilities

Local Leadership

• Oversee the day‑to‑day running of the Chapter and support committee members in their roles.
• Provide direction, guidance, and oversight across volunteer recruitment, events, fundraisers, and costume management.
• Chair committee meetings and ensure tasks are completed efficiently and on time.
• Identify when committee members need support and step in with advice, delegation, or hands‑on help.
• Complete and maintain the Chapter Development Plan and work towards improving Chapter performance each year.
• Ensure all activities comply with the charity’s constitution, handbook, and legal requirements.

National Responsibilities

• Act as the primary point of contact between your Chapter and the Board of Trustees.
• Submit a monthly report on Chapter progress, challenges, and key decisions.
• Attend the monthly Charity Leadership Meeting to share updates and contribute to national planning.
• Implement national guidance and changes communicated by Trustees.
• Manage your Chapter’s allocated budget and support fundraising targets.
• Ensure all required paperwork is kept up‑to‑date, including logs, finances, and post‑event forms.

What We’re Looking For

• Strong leadership and communication skills.
• Ability to motivate and support a team.
• Organised, proactive, and able to manage multiple responsibilities.
• Confident decision‑maker with a collaborative approach.
• Passionate about Make a Smile’s mission and working with volunteers.
• No prior charity leadership experience required — full training and guidance provided.

What You’ll Gain

• Leadership and management experience.
• Opportunities to develop strategic planning and organisational skills.
• A chance to make a real difference in your community.
• Experience working closely with a national charity board.
• A rewarding role where you help create magical experiences for children.

Summary

As Chapter President, you will:

• Lead and support your committee. 
• Ensure effective operations and compliance.
• Drive Chapter development and improvement.
• Represent your Chapter at national level.
• Lead by example and uphold the values of Make a Smile.

FareShare Greater Manchester is looking for safe, confident drivers to join our busy, friendly delivery team. 

We re-distribute tonnes of surplus food a month to charities and community initiatives across Greater Manchester. This is an achievement of which we’re proud, and want to expand and is why we need your driving and delivery skills to support our growing operation, especially in these current times of increased need.

Key responsibilities

Driving a van to deliver surplus food orders to the premises of the various Community Food Members we support. 
Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

As a Delivery Driver at FareShare, you will be driving a temperature-controlled 3.5 tonnes Mercedes Sprinter van; working closely with a Driver’s Assistant to re-distribute food orders to the premises of a wide variety of Community Food Members. You will be involved with loading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are as follows. You must:

Be aged 25 or over, with a clean driver's licence (or a maximum of 3 points).
(Experience of driving a van is desirable though not essential).

Be reliable and be able to commit to pre-agreed volunteer shifts.

Be physically fit to take on moving and handling of food orders.

Possess the ability to follow procedures and instructions.

Have good verbal communication skills.

Have a high respect for Health & Safety standards and procedures.

Have an interest in the work of FareShare Greater Manchester and our values.

In return you will gain:

Career, CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday 8:30am to 4:30pm. 

Drivers' 4 hour shifts begin at 8:30am. 

We especially welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

HEAD OF MARKETING & COMMUNICATIONS (VOLUNTEER ROLE)

SUNSHINE Charity – Because No One Should Live in Lockdown Forever

Do you remember lockdown?

1. The silence.
2. The uncertainty.
3. The feeling of being cut off from the world.
4. The ache of missing people, connection, life.

Now imagine living like that every single day — not because of a pandemic, but because loneliness has quietly become someone’s normal.

At SUNSHINE, we refuse to let that be anyone’s story. Not in London. Not in our communities. Not while we’re here.

We’re here to bring back warmth, connection and joy — and we need someone extraordinary to help us tell that story to the world.

Who We Are

SUNSHINE is a brand‑new, grassroots, 100% volunteer‑powered charity on a mission to brighten the lives of people experiencing loneliness and social isolation. We’re small, passionate, and building something hopeful from the ground up. We’re awaiting our charity number — but our mission is already alive, growing and ready to shine.

Now we need someone who can help the world see us.

Your Role: Head of Marketing & Communications

This is your chance to shape the voice, identity and public presence of a charity from day one.

We need a creative, strategic, heart‑led communicator who can:

• Raise awareness of SUNSHINE across London and beyond

• Build our brand identity and ensure our message is warm, human and unforgettable

• Attract service users who need us

• Inspire volunteers who want to join us

• Engage supporters, funders and donors who believe in our mission

• Lead our digital presence, including social media, website content and storytelling

• Create campaigns that cut through the noise and make people feel something

• Champion our values in every message, every post, every piece of communication

You’ll be the one who helps SUNSHINE be seen, heard and felt.

Your work will help someone discover a lifeline. Your words will help someone feel less alone. Your storytelling will help us grow into the charity we’re meant to be.

Who You Are

• You’re someone who understands the power of a story.
• You know how to make people stop scrolling, stop thinking, and start feeling.
• You’re creative, strategic, and excited by the idea of building a brand from scratch.
• Maybe you’ve worked in marketing, communications, PR, digital media, branding or content creation.
• Maybe you’ve led campaigns or built communities online.
• Maybe you’ve helped organisations grow their visibility and voice.

What matters most is your passion, your imagination, and your belief that connection can change lives.

Why Join Us Now?

Because this is the moment everything begins.

You won’t just be promoting a charity — you’ll be helping to build it. Your ideas will shape our identity. Your creativity will shape our reach. Your voice will shape our future.

If you want to be part of something hopeful, human and life‑changing, this is your moment.

How to Apply

Send us your CV and a short statement about why this role speaks to you.

We welcome people from all backgrounds, experiences and walks of life.

Let’s make SUNSHINE impossible to ignore — together.

Learning & Development Lead – VOLUNTEER ROLE

Remote | Approx. 4 hours per week | MINDSET Charity (UK)

Transforming men’s mental wellbeing through action, challenge, and real‑world connection

MINDSET is building a new kind of men’s mental wellbeing and personal growth movement in the UK — one that speaks the language men actually respond to: doing, belonging, challenge, and shared purpose. We’re not clinical. We’re not corporate. We’re not another “sit in a circle and talk about your feelings” model. We create experiences that help men grow, connect, and rebuild confidence from the inside out.

And now, we’re looking for a Learning & Development Lead to shape the knowledge, skills, and growth pathways that will power this national movement.

Why This Role Matters

Every programme we run — every breakthrough moment, every challenge completed, every man who reconnects with his confidence — depends on one thing: meaningful learning experiences.

Your work will shape how our volunteers, coaches, and programme participants learn, grow, and develop. You’ll be the architect behind the training, resources, and development frameworks that help our people thrive.

This is a founding role. You will build the learning culture and infrastructure that will support men across the UK for years to come.

What You’ll Lead

As our Learning & Development Lead, you will:

• Design and build MINDSET’s learning and development framework from the ground up

• Create simple, engaging training pathways for volunteers, coaches, and programme facilitators

• Develop resources, guides, and learning materials that support confidence, clarity, and growth

• Shape a learning culture rooted in belonging, purpose, and real‑world action

• Work closely with programme leads to understand training needs and build solutions

• Support the development of future programmes, challenges, and wellbeing experiences

• Help build a movement that changes the way men experience personal growth in this country

This role is remote, flexible, and designed for someone who wants to make a real impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Someone who loves designing learning experiences that actually work in the real world

• Organised, creative, and able to turn ideas into simple, practical training materials

• Passionate about men’s wellbeing, personal growth, and community

• Excited by the idea of shaping a national movement from its earliest days

• A believer that learning should feel empowering, not overwhelming

You do not need charity experience. You do need heart, initiative, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is creating a new narrative for men in the UK — one built on strength, connection, and growth. Your work will directly support the delivery of programmes such as:

• Our 12‑week Self‑Improvement Programme

• Our Life Coaching Programme

• Future activity‑based wellbeing programmes and challenges

You’ll be helping to build a movement that gives men the tools, confidence, and community they’ve been missing.

If you want to help build something bold, needed, and genuinely life‑changing…

We’d love to hear from you. Join us and help shape the learning culture at the heart of MINDSET.

Bright Futures UK is looking for passionate and knowledgeable A-Level History tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"Over time I have become much more confident in tutoring and in essence this is making the sessions much more enjoyable for me. I like preparing new slides every week and discussing new content with my student." - Volunteer A-Level Tutor

What will you be doing? 

Run tutoring sessions online to support a young person. 

Offer subject area knowledge and expertise related to A-Level History

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of A-Level History concepts and specifications.

2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.

3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.

4. Reliability: Consistent availability for the agreed-upon time commitment.

5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.

2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.

3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided

2. Safeguarding Level One Training

3. Skill Development opportunities

4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.

Al Naasih is a 1‑to‑1 mentoring programme established by Hidayah in March 2020. It seeks to support queer Muslims struggling to reconcile their faith and identity. Mentors are trained in relevant skills (emotional intelligence, active listening, managing relationships, etc.) and paired with mentees to help them achieve personal goals. Within this role you will:

· Provide empathetic, non-judgemental support for mentees working through challenges related to faith, identity and wellbeing

· Help mentees set and achieve personal goals

· Act as a positive role model and safe space

· Assist mentees in exploring reconciling their faith with their LGBTQ+ identity, supporting spiritual, emotional, and practical wellbeing

Please this role is UK based and online/virtual.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

· Build a trusting and respectful relationship with mentee

· Be in regular contact: at least once per month, according to what works best)

· Help mentees identify goals, hurdles, and strategies to work towards those goals

· Listen actively and empathetically; offer guidance rather than prescribing solutions

· Maintain confidentiality, boundaries, and ethical conduct

· Attend required training sessions (1‑on‑1) to develop mentoring skills (emotional intelligence, active listening, relationship management, etc.)

· Reflect on own practice; be open to feedback and possibly supervision / check‑ins

What do we expect from an Al Naasih Mentor?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Must be a queer Muslim

· Strong empathy, patience, and trustworthiness

· Comfortable discussing issues around faith and sexuality / identity

· Good communication skills; active listening; emotional intelligence

· Ability to set and maintain healthy boundaries

· Reliability and consistency (making time for regular sessions)

· Ability to maintain confidentiality regarding mentee’s personal information

·Ability to recognise limits of the mentoring role (e.g. not a therapist / counsellor) and refer on where needed

· Able to respect the mentee’s autonomy and pace

Desirable:

· Prior experience of mentoring, coaching, or peer‑support work

· Some understanding of LGBTQ+ issues within Muslim communities

This role will report to the Al Naasih Programme Coordinator or designated lead.

 

How much commitment is required?

This is a voluntary role with flexible hours subject to the agreement between you and your mentee. However, the following are vital to the success of this role:

· Minimum once per month meetings (virtual) with mentee

· Time needed to prepare, reflect, and possibly attend training or support / supervision meetings

· Duration per mentee: to be mutually agreed, depending on goals and needs

· Up to three mentees once comfortable with the role

STAMMA is the leading charity for people who stammer in the UK.  We’re a small, award-winning organisation with big ambitions and a brilliant community, keen to create space and respect for people who stammer.

Stammering has historically been the target for humour and used to suggest inadequacy, leaving many who stammer facing daily ignorance, discrimination and disrespect.  This can affect job prospects and mental health, and cause depression and social isolation. It can make booking a GP appointment a nightmare, and prevent people from accessing a service altogether, leaving them feeling humiliated, degraded or disbelieved.  We’re here to change that.

We’ve a clear strategy for the next five years to achieve real and practical change for people who stammer by highlighting the inadvertent barriers they face within the workplace and as service users. We want to reach more people who stammer and grow our supporter base, but to do that we need to expand our training and advocacy services, whilst underpinning our helpline and family support.

We want to appoint a new Trustee with significant skills and experience within the charity sector to the Board. You’ll need to share our excitement and ambition for change. It isn’t essential that you stammer. This is an unpaid position, but travel expenses can be covered.  Trustee terms are for four years, and you will be expected to attend all Board meetings, up to five times a year, usually on a Saturday, either in-person at different locations across England, or online. There are also sub-committees and informal planning and preparatory discussions, usually held online.

We are looking for someone with experience of one or more of the following:

• Experience of working at a senior level in the voluntary sector, across more than one organisation, with a good understanding of how charities operate and are governed.
• Insight and leadership of people and culture (HR) function and/or service delivery and operations, and a passion for building inclusive, effective organisations
• Previous experience as a trustee or board member. Ideally having chaired a sub committee, board or similar.
• The ability to offer occasional support to the staff team during the working day (roughly two hour per month), providing guidance, insight or a sounding board when helpful
• Lived experience of stammering — whether personally or through close connection — so that the voices of people who stammer are at the heart of our work

Person Specification

• Values-led, with demonstrable passion and commitment to STAMMA and its strategic objectives.
• Proven track record as a senior leader with strategic experience within the charitable sector.
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship with an ability to balance the boundaries between different leadership roles.
• Strong interpersonal skills (listening, tact and diplomacy) and relationship-building abilities.
• Ability to challenge constructively and ask questions appropriately.
• Team player, who respects and values the views of others and is able to speak their mind with tact and diplomacy.
• A commitment to EDI values and principles, including an understanding of equality, diversity and inclusion.
• Ability to commit the necessary time to the role.

As a Trustee at STAMMA you would be expected to: 

• Develop and agree our long-term strategy.
• Ensure compliance with governing documents and regulations.
• Ensure that resources are spent in accordance with our Articles.
• Work with the Board to set goals and assess performance.
• Ensure that the organisation is run efficiently and financially stable.
• Protect the charity’s assets and ensure surplus funds are properly invested.
• Manage the appointment, supervision, support, appraisal and remuneration of the CEO.
• Uphold STAMMA's values.

Do you want to be inspired by the impact of education? Schools across Bolton and the surrounding area are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:

 Emails and newsletters

 Campaign materials and updates

 Fundraising appeals and donor acknowledgements

• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

Ethical funding protects the mission

Who we align with reflects who we are
 

Long-term impact beats short-term gain