Community volunteer roles

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Health and Safety Volunteer you’ll make sure all local group volunteers are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.

In this role you’ll gain experience of health and safety, as well as develop your organisation, admin and communication skills.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Sorting Team Lead oversees the day-to-day coordination of the sorting function within WFRC, directly supervising volunteers during scheduled shifts and ensuring all donated items are processed efficiently, safely, and in line with organisational standards. The role is responsible for maintaining quality control, organisation of stock, volunteer task allocation, and adherence to the structured volunteer framework. While not responsible for overall strategic decisions, the Sorting Team Lead plays a key operational role in ensuring continuity, consistency, and readiness of essential supplies for families, escalating concerns where necessary to senior leadership.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Supervise and coordinate volunteers within the sorting team during scheduled shifts.

• Allocate tasks clearly and fairly based on volunteer skills, experience, and capacity.

• Ensure all donated items are sorted according to WFRC quality, safety, and dignity standards.

• Inspect items to ensure they are clean, safe, age-appropriate, and fit for distribution.

• Oversee categorisation of items (e.g., clothing by size/age, equipment, toiletries, toys, bedding).

• Maintain an organised, safe, and efficient sorting area at all times.

• Monitor stock levels and report shortages or surplus items to the appropriate lead.

• Support the induction and guidance of new volunteers within the sorting team.

• Ensure volunteers follow agreed schedules and the structured volunteer framework.

• Promote a positive, respectful, and supportive team environment.

• Escalate safeguarding, health and safety, or operational concerns promptly.

• Maintain accurate records where required (stock tracking, donation logs, volunteer attendance).
   

Qualifications :

• Strong organisational skills and attention to detail.

• Ability to lead, motivate, and support a diverse group of volunteers.

• Good communication and interpersonal skills.

• Ability to maintain professionalism and confidentiality.

• Reliable, punctual, and able to commit to agreed schedules.

• Understanding of quality control and basic health & safety practices.
   

Skills:

• Previous experience in team leadership, retail, warehouse, or stock management.

• Experience working in a charity or community setting.

• Knowledge of safeguarding practices.

• Basic record-keeping or administrative experience.

We are seeking a chair in waiting to join our board. If you have management or professional experience in the third, public or private sector, want to make a difference to people at risk of hunger or destitution, and share our values, we might have a role for you. 

What will you be doing?

We are seeking someone with experience working at a senior level within the voluntary, public or private sectors and experience of being on a board of trustees i to succeed the current chair who is retiring from the role in 2026. 

Our intention is that the person recruited spends some time shadowing the work of the chair and familiarising themselves with every aspect of the organisation before taking over the reins before the end of the calendar year. 

What are we looking for?

Our ideal candidate would demonstrate: 

• An understanding of, and commitment to, the work of foodbanks and tackling poverty.
• Senior management experience in the voluntary, public or private sectors, including the development, implementation and review of strategies/business plans.

• Experience of being a trustee within a voluntary or community organisation.

What difference will you make?

By supporting the governance of the food bank, you are part of a team that provides a vital service in your local community, ensuring a dignified experience for people in financial crisis and facing hunger.

St John’s Lichfield is an almshouse charity with origins going back to 1495 whose main object is to provide accommodation for poor persons in need.Whether you are an experienced trustee or want to take on this work for the first time, we would very much like to hear from you.

Due to the recent retirement of long serving members we are looking for enthusiastic new people to join our Board of Trustees.

St John’s Lichfield is an almshouse charity with origins going back to 1495 whose main object is to provide accommodation for poor persons in need. We own and manage 42 apartments, which are designed for comfortable and independent living, on 2 separate sites in Lichfield city centre: one in the Cathedral Close, the other at St. John’s without the Barrs (SJWTB) which includes its own chapel. At present we have an active and thriving community of 47 residents whose ages range from 44 to 93, though we have no restriction on age.  

Our constitution also allows us to make grants to individuals in need or to organisations which provide help for such persons. All of our beneficiaries must already be resident in the Diocese of Lichfield.

We rely on our investments to supplement the maintenance contributions received from our residents.

 Whether you are an experienced trustee or want to take on this work for the first time, we would very much like to hear from you.

While we would be pleased to have people with skills in finance and accounting, business, capital projects, social care and the benefits system, what matters most is an interest in our charity, its history, its buildings and its people, and a desire to make a difference to our residents’ lives.

As a Trustee you will benefit from:

 · induction, training and reimbursable expenses,

· opportunities to make strategic decisions, develop new skills and Influence the shape of new projects, and

· having the chance to improve health and wellbeing of all those within the St. John’s community.

 The expected time commitment is attendance at 6 Trustee meetings per year which normally last for 2 hours, one full day strategy meeting and potentially some committee work. We also find that attendance at residents’ functions which are held regularly, the annual Christmas lunch and the Patronal festival enhances the enjoyment of the role for most Trustees. 

Age UK Milton Keynes is looking for keen individuals to join our Board - people who want to make a real and positive difference on quality of life for older people and would like to share their skills and ideas for the benefit of the charity. 

Age UK Milton Keynes is a local independent charity working to improve the quality of life for all the older people living in Milton Keynes.  We do this by providing a range of services which help people to stay in their own homes.  We also provide a social network to help keep our clients involved with their community as well as working closely with other organisations who can provide support.

As our organisation represents all older people in Milton Keynes, it is important that our Board also represents our diverse community.  Therefore, we encourage applications from a broad range of applicants, especially currently under-represented groups.

You will be willing to apply your skills and experience in regular Board meetings, (4 per year all day), Trustee only meetings (2 per year) as well as other ad hoc meetings around your subject matter expertise as may be needed. 

We welcome enthusiastic and focused applicants who can offer knowledge and expertise in the following areas:

• Fundraising
• Financial Management
• Social Care Sector
• Governance
• Equity Diversity and Inclusion

However, if your skills lie in other directions, we would still love to hear from you!

The Board is looking to establish more robust succession planning for the Chairperson and Treasurer - so would welcome such ambitions, leadership and expertise in new members.

Whether you’re an experienced Trustee or wanting to take your first step, we would like to hear from you.

PLEASE NOTE THAT UNFORTUNATELY WE ARE UNABLE TO TAKE APPLICANTS WHO ARE NOT RESIDENT IN THE UK

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Listing, Inventory & Photography Officer is responsible for accurately recording, organizing, and visually documenting donated items within the Baby Bank.

This role ensures that all items are properly listed, photographed, categorized, and updated in the inventory system to maintain transparency, quality control, and efficient distribution.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Record all approved donated items into the inventory system

• Categorize items by type, size, age range, and condition

• Take clear photographs of items for listing in the online platform

• Ensure items are correctly labeled and stored in designated areas

• Update stock levels and item status in tracking sheets or inventory tools

• Coordinate with Sorting Team to confirm item condition before listing

• Maintain organized digital folders for item photos

• Flag missing, damaged, or mismatched inventory to the Team Lead

• Follow all operational SOPs for data entry and documentation
   

Qualifications

• Minimum high school education (college level preferred)

• Basic experience in admin, inventory, data entry, or photography preferred

• Comfortable using Google Drive, Sheets, or Excel

• Basic knowledge of smartphone or camera photography

• Available for required volunteer or assigned hours

Skills

• Strong attention to detail

• Basic photography skills (clear framing, proper lighting, consistency)

• Data entry accuracy

• Organization and file management

• Time management

• Ability to follow structured processes

• Team collaboration

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Executive Assistant provides high-level administrative and operational support directly to the Executive Director (Karyne). This role ensures the Executive Director’s time, priorities, communication, and strategic initiatives are well-managed and executed efficiently.

The Executive Assistant acts as a gatekeeper, coordinator, and trusted support partner to enable the Owner to focus on leadership, growth, and strategic decision-making.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Manage the Owner’s calendar, appointments, and scheduling

• Coordinate meetings, prepare agendas, and document action points

• Screen and prioritize emails and communications

• Draft correspondence and internal communications on behalf of the Owner

• Track key projects and follow up on action items

• Support planning of events, campaigns, or strategic initiatives

• Prepare reports, summaries, and presentations when required

• Liaise with internal managers and external stakeholders

• Maintain confidential records and sensitive information

• Assist with operational oversight when delegated

Qualifications

• Proven experience as an Executive Assistant, Personal Assistant, or similar role preferred

• Strong administrative and organizational background

• Comfortable using Google Workspace, Microsoft Office, and communication tools

• Ability to manage confidential information with discretion

• Highly reliable and detail-oriented

Skills

• Strong organizational and time management skills

• Excellent written and verbal communication

• High level of professionalism and discretion

• Ability to prioritize and manage multiple tasks

• Problem-solving and proactive thinking

• Strong coordination and follow-up ability

• Emotional intelligence and stakeholder management

Tools With A Mission, a Christian charity, is looking for a volunteer Van Coordinator to help organise and support the smooth running of our van collections across Northern England.

Our vans play a vital role in collecting and transporting donated tools from the public, which are refurbished and sent overseas to support livelihoods and transform communities.

This is a voluntary position, ideal for an organised and reliable individual who wants to make a meaningful contribution to a charity making a global impact.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As our local group Lead Support Volunteer you’ll help recruit a team of Support Volunteers. You’ll support them to deliver telephone, face-to-face and online assistance to people affected by MS.

In this role you’ll develop your leadership, communication, organisation and team building skills.

School governors are people who want to make a positive contribution to children’s education. Governors are needed to support and challenge schools to help realise their potential.

Anyone with an interest in education can be a governor. Governors are volunteers who work to further the school’s development.

The governing board consists of people from the school’s community, parents, school staff and representatives of the council.

Together with the headteacher they set the future direction for the school and decide how the school’s budget should be spent.

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately, thousands of cats each year are abandoned or have strayed and rely on charities like Cats Protection for help. Becoming a trap, neuter and return (TNR) volunteer is one way you can make a real difference to cats in your local area. Our TNR volunteers help reduce the number of feral cats by raising awareness of our TNR programmes, setting humane traps to safely capture cats, taking them to local vets to be neutered, and hopefully returning them back to their territory. Local TNR programmes are crucial, as feral and abandoned cats present a huge challenge for communities across the UK.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

About the Demonstrator role

Demonstrators play a huge part in St John being able to deliver education and care in communities, with Demonstrators supporting the delivery of all of our training to volunteers and the public. If you choose to apply for this role, you will have the opportunity to ensure outstanding quality training is provided to our people, enabling them to carry out their roles to a high standard.

You’ll get a huge sense of satisfaction and pride in delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - 16/05/2026 time and location to be advised
Training for role - date, times and location to be advised

Closing date for these opportunities is: 31/03/2026

To apply for this opportunity please follow the link below: