Community fundraising managers volunteer roles

Role Overview

We are seeking dedicated and compassionate volunteers to join our new monthly drop in group in that take place in Redbridge Sports & Leisure, Forest Road, Barkingside, Ilford Essex, IG63HD, every 3rd Thursday of the month 10.30-12.30 starting on 20th November.

This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience. Is perfect for SLT students, retired health professionals and individuals looking at becoming speech and language therapists.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable but not essential (training will be given)
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

Role  Overview
We are seeking dedicated and compassionate Volunteers to join our new drop in group in Herford that take place on 2nd Thursday of month, 10:30-12:30. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

This role is perfect for retired healthcare or student healthcare professionals or trainee speech and language students.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable.
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

About The Abundant Woman

The Abundant Woman is a community-driven organisation dedicated to empowering women through self-development, mentorship, wellness, and advocacy. As we expand our initiatives, we are looking for a talented Website Designer to create and maintain a visually appealing, user-friendly, and high-performing website that reflects our mission and engages our audience.

Role Overview

We are seeking a creative and detail-oriented Website Designer to develop, enhance, and manage our website. The ideal candidate will have experience in designing modern, responsive, and accessible websites that effectively communicate brand identity and improve user experience.

Key Responsibilities

Design & Develop: Create a visually appealing and fully functional website aligned with our brand identity.

User Experience (UX): Ensure intuitive navigation, mobile responsiveness, and a seamless user experience.

Content Management: Integrate and manage blog posts, event updates, and resources.

SEO Optimisation: Implement best practices to enhance website visibility and search rankings.

E-Commerce & Donations: Set up functionality for event ticket sales, fundraising, and online donations.

Security & Maintenance: Ensure site security, regular updates, and performance optimisation.

Requirements

Proven experience in web design and development (portfolio required).

Proficiency in Squarespace, Wix, or other CMS platforms.

Strong knowledge of HTML, CSS, and basic JavaScript.

Experience with SEO, UX/UI design, and mobile responsiveness.

Ability to integrate e-commerce, payment gateways, and donation platforms.

Excellent attention to detail and creativity.
 

A note: Passion for women's empowerment and community-driven projects is a plus!

This is a voluntary position for women only under the provisions of the Equality Act (2010), Schedule 9, Part 1. Such positive recruitment action is justified whenever it is a proportionate means of achieving a legitimate aim.

Grand Union Orchestra is a music-led charity that brings together world-class artists and diverse communities to create powerful, socially engaged work through collaborative, cross-cultural performances. Through a wide range of productions, recordings, and educational programmes, we celebrate cultural heritage while empowering new generations of artists.

As we enter 2026, we are embarking on a new structure to expand our impact and define a long-term strategy to create new live music, foster creativity, and stand up against intolerance.

As a Trustee, you will play a pivotal part in ensuring the charity is meeting its goals and has a solid operational base.  We are looking for candidates to take an active role, and share expertise in income-generation, marketing, communications and community engagement. 

We would particularly welcome applications for the role of Treasurer to take responsibility for overseeing our finances, and helping with budgeting and management accounts. Knowledge of Charity finance would be extremely beneficial to us.

Carers Support Chair of Trustees 

Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers. 

About Carers Support 

We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more. 

About the role 

As Chair of Trustees, you will: 

• Lead the Board and help set the charity’s strategic direction 
• Support and work closely with the Chief Executive 
• Make sure the Board fulfils its legal and governance duties 
• Encourage a positive, open and inclusive Board culture 
• Ensure meetings are well-run and support good discussion and decision-making 
• Help the charity respond to the needs and views of unpaid carers 
• Ensure risks, finances and performance are monitored effectively 

What we’re looking for 

We welcome applicants from all backgrounds and lived experiences. 

We are looking for someone who can bring: 

• Board, governance or senior decision-making experience 
• Calm, confident leadership and good people skills 
• The ability to facilitate effective meetings or a willingness to learn 
• Sound judgement and the confidence to ask questions 
• A commitment to improving the lives of unpaid carers 
• Time to prepare for and attend meetings 

Time commitment 

• 4 board meetings per year (2 hours each) 
• Regular meetings with the Chief Executive 
• Occasional committee meetings, events or development sessions 
• Additional committee meetings, events or development sessions, as required

What you’ll gain 

• A meaningful leadership opportunity with social impact 
• Strategic experience in a respected local charity 
• Supportive induction, training and ongoing guidance 
• A warm and collaborative Board environment 

Uncurbed Collective is recruiting a new Co-Chair of Trustees to lead alongside existing Co-Chair and founder trustee Janet Charlesworth.

This is a moment of evolution for the organisation. As we continue to grow our disability-led work and strengthen our governance, we are seeking a Co-Chair who believes in shared leadership, collective responsibility, and values-driven decision-making.

This role is not about individual authority. It is about working in partnership, listening well, and supporting the organisation to think strategically while staying grounded in its values.

Alongside your fellow Co-Chair, you will:

• Guide and support an engaged, values-led Board of Trustees
• Help shape Uncurbed’s strategic direction and long-term sustainability
• Champion disability-led governance and shared power in practice
• Work closely with the CEO to ensure strong, transparent leadership and accountability

We are open to a wide range of backgrounds and experiences. You might bring:

• Experience of board leadership, chairing, or senior strategic roles
• Lived experience of disability and/or a strong commitment to equity, access, and inclusion
• Confidence working collaboratively, rather than hierarchically
• Curiosity, generosity, and a willingness to learn alongside others

You do not need to have held a Co-Chair role before. We are particularly keen to hear from people who may not see themselves reflected in traditional governance pathways.

Support and culture

Uncurbed operates a shared leadership model. You will not be expected to do this alone, nor to arrive with all the answers. Trustees work relationally, with care, challenge, and mutual support.

We actively encourage informal conversations before applying.

To apply or ask questions, contact us directly. Access support is available throughout the process.

What are we looking for?

This is a non-executive leadership role. You won’t be involved in day-to-day operations — instead, your focus will be on supporting strong governance, holding space for inclusive strategy, and ensuring the board functions well.

We are looking for someone who can bring clarity, structure, and values-led leadership — and who is confident sharing power within a co-chairing model alongside a trustee with lived experience of disability.

You don’t need to be an expert in disability or the arts — but you do need to be open to learning, able to hold a strategic view, and committed to changing who gets to lead.

You should bring:

• Experience as a Chair or senior trustee in a charity, cultural, or values-led organisation
• Knowledge of good governance and the responsibilities of a non-executive board
• Skills in strategic planning, organisational development, or scaling with integrity
• Confidence in chairing meetings and supporting a group to make clear, inclusive decisions
• A belief in equity, accessibility, and co-leadership as core parts of good governance
• Strong communication skills, emotional intelligence, and a collaborative mindset

We are particularly interested in applicants with experience of:

• The arts, access, or cultural policy
• Strategy, finance, legal structures, or fundraising
• Public health, education, or community development
• Systemic change or inclusive leadership development

You will work closely with the CEO/Artistic Director and Co-Chair to lead the board well — helping us grow sustainably, stay aligned with our mission, and centre lived experience in decision-making. You’ll also play a key role in recruiting and supporting new trustees as the board evolves.

We know leadership is a learning process. If you bring curiosity, commitment, and clarity — we’ll support you to grow with us.

What difference will you make?

You’ll co-lead a board committed to access and culture change — supporting disabled artists to lead, and ensuring the organisation continues to grow with integrity, purpose, and shared power.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The On-Site Sales Team Member supports the day-to-day operations of the Baby Bank’s physical shop by assisting walk-in customers, maintaining store presentation, and ensuring a positive shopping experience.

This role plays a key part in generating fundraising revenue while upholding the organization’s values and customer service standards.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Welcome and assist customers visiting the physical shop

• Guide customers through available items and provide product information

• Ensure items on display are organized, clean, and properly labeled

• Monitor stock levels on the shop floor and coordinate restocking

• Process sales transactions (if assigned to cashier role)

• Handle customer inquiries professionally and courteously

• Maintain cleanliness and organization of the retail space

• Follow pricing guidelines and promotional instructions

• Report any stock discrepancies or customer concerns to the Team Lead

• Support in-store fundraising campaigns or special sales events
   

Qualifications

• Minimum high school education

• Previous retail or customer service experience preferred

• Comfortable interacting with customers face-to-face

• Available for scheduled on-site volunteer hours

Skills

• Strong interpersonal and communication skills

• Friendly and customer-focused attitude

• Basic sales and upselling ability

• Attention to detail

• Organization and time management

• Team collaboration

• Reliability and accountability

Emerge Worldwide is seeking a strategic and creative Social Media Lead to lead — and actively deliver — our digital communications.

This role is both strategic and practical. You will design content, publish content, host online discussions and actively manage platforms.

You will lead and set clear strategy, direction and plans for Emerge Worldwide’s Social Media communications, create engaging content, supervise the Team and encourage community mobilisation.

You will work closely with the Communications Deprtamnet and colloborate with the Education, Events & Fundraising and Policy departments and external stakeholders.

Strategy & Direction

• Develop and implement the Social Media & Digital Strategy aligned to campaigns and organisational priorities.
• Set KPIs and growth targets.
• Lead monthly planning meetings and oversee content calendars.
• Manage and support Social Media Volunteers, including performance management / feedback meetings.
• Content Creation, Design & Publishing

Design, create and publish high-quality digital content across platforms.

• Manage day-to-day posting and scheduling.
• Create graphics, reels, videos, carousels, and campaign visuals.
• Capture live content from events where required.
• Ensure all content aligns with brand standards.
• Language, Messaging & Communications Collaboration

Work closely with the Communications Department to ensure:

• Trauma-informed and safeguarding-aware language
• Consistent tone of voice

Alignment with policy and campaign messaging

• Review and refine messaging before publication where necessary.
• Ensure sensitive topics are handled ethically and responsibly and all information meets safeguarding, confidentiality and GDPR standards.
• Cross-Department Collaboration

Collaborate with all Emerge Worldwide departments

• Translate departmental work into engaging digital content.
• Support campaign launches and digital activations.

Analytics & Growth

• Monitor analytics and produce monthly performance reports and feed into quarterly impact reports.
• Optimise content based on insights.
• Grow reach, engagement and supporter conversion.

What are we looking for?

• Experience managing and actively posting across social media platforms.
• Strong graphic design capability (Canva or equivalent).
• Experience creating and editing short-form video content.
• Ability to write compelling, engaging, trauma-informed content.
• Good attention to detail and accuracy.
• Ability to transform small snippets of information into interesting and engaging stories suitable for Social Media platforms
• Experience collaborating with communications teams on tone and messaging.
• Experience working across teams and gathering content from stakeholders.
• Strong organisational skills and ability to manage content calendars.
• Passion for ending sexual exploitation and trafficking.
• A motivated, enthusiastic individual who is has proven working experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds.
• Strong strategic development, project management and articulate communication skills.
• Experience of managing a team and projects
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes
• The ability to inspire people to act and get involved internally and externally
• Proactive and shows initiative, with the ability to work unsupervised
• Friendly, approachable manner – able to build rapport with a range of partners     and staff, and provide a collaborative team environment

What difference will you make?
The Social Media Lead plays a strategic and safeguarding-critical role in advancing Emerge Worldwide’s mission to prevent grooming, sexual exploitation and sex trafficking.

This role is not simply about posting content. It is about shaping narrative, increasing prevention, strengthening partnerships and ensuring that women and girls encounter accurate, trauma-informed information in digital spaces.

Through a clear digital strategy and consistent messaging, the Social Media Lead strengthens Emerge Worldwide’s credibility and national voice. A strong online presence builds trust with survivors, professionals, schools, corporates and policymakers — opening doors for training, partnerships and funding that directly support prevention and empowerment initiatives.

Consistent, high-quality posting has preventative impact. Educational content about red flags, online grooming, coercive control and intersectional vulnerabilities can help young people recognise harmful behaviour earlier. Parents, carers and teachers may identify warning signs sooner. Increased awareness can interrupt exploitation before it escalates.

Collaboration with the Communications Department ensures language is trauma-informed and safeguarding-aware. Sensitive issues are handled ethically, reducing the risk of re-traumatisation and creating a digital environment where survivors feel seen, respected and safe.

Cross-department collaboration ensures campaigns, policy work, education programmes and fundraising initiatives are amplified effectively. This leads to increased attendance at training, stronger campaign mobilisation, greater public engagement and enhanced funding — all of which contribute to tangible protection and support for vulnerable girls and young women.

By analysing performance data, the Social Media Lead helps Emerge Worldwide reach high-risk demographics more effectively. Data-informed decisions improve targeting, engagement and resource allocation, ensuring messaging reaches those most vulnerable.

In summary, the outcomes of this role contribute directly to early identification, public education, cultural awareness and increased access to prevention services. The Social Media Lead helps transform awareness into action — strengthening Emerge Worldwide’s impact in advocating for women and girls against grooming, sexual exploitation and sex trafficking.

We are seeking new trustees to strengthen our Board and help shape the future of our work. We are also seeking a new Chair of the Board of Trustees.

We are looking for dedicated, creative people, of all ages, with a range of professional and life experience to join the Age UK Stockport Board of Trustees.

Being a trustee or Chair of any charity, including ours, is to be an active volunteer in your community. Like any volunteer involved in our work, our aim is for you to enjoy what you do with us, know how you contribute towards our work and see the positive impact that you have on people’s lives. 

But it’s not the easiest volunteering role! It can be challenging, but rewarding, and a big responsibility. Trustees have collective legal responsibilities – you work together for the best interests of Age UK Stockport and for the people in later life we work with across the borough. We will tell you more about these responsibilities elsewhere in the pack. 

If you’re passionate about supporting everyone to make the most of their later life, and you have the skills and experience to help shape and guide our organisation to achieve our vision, we’d like to hear from you.

Volunteers support every aspect of our work, including but not exclusively: governance, administration, fundraising, marketing, and project delivery. We recognize that without our teams of volunteers we would not be able to support our service users in the way we do. In your role as Volunteer Co-ordinator you will be the 'champion' and first point of contact for volunteers within the organisation, ensuring all volunteers are encouraged and celebrated. You will be responsible for helping to maintain and improve volunteer recruitment and retention and for recruiting, inducting and supporting volunteers to deliver a range of appropriate services for clients, in line with Plateful Cafe's Business Plan. The key features of the role will be: 

1. Recruiting and selecting potential volunteers, acting as an ambassador for Plateful Café

2. Inducting volunteers into suitable roles based on their interests, experience and expectations and the charity's needs

3. Providing an initial point of contact with the charity and ensuring volunteers maintain a positive and confident approach

4. Supporting the volunteer team to ensure the provision of relevant experience, training and development opportunities as well as supervision and support

5. Maintaining an up-to-date database in order to monitor volunteer progress and to record and celebrate their contributions

6 Contributing to newsletter and reports in order to maintain and develop the profile of Plateful Café

7. Good understanding of safeguarding to keep both employees and volunteers safe and protected. 

8. Good management skills and the ability to organise on behalf of others.

9. Help new volunteers when they are stuck with certain tasks

10. You will need to effectively strategise a plan for other volunteers, make volunteer rotas and stay on top of volunteering admin and prioritise important tasks.

Requirements, we are looking for someone who;

· Is committed to the aims and objectives of the Plateful Café

· Has experience of working with volunteers, preferably in a charity 

· Has an understanding of the needs of refugees and how to involve them in the or-ganisation

Desirable, but not essential:

· Has experience of team working

· Is a good communicator, preferably a speaker of a community language 

· Has good interpersonal skills

Overall Purpose of Role

• To ensure on behalf of the Board that Plateful Cafe’s assets are properly managed, only used for approved purposes, and applied as effectively as possible
• Oversee the financial affairs of the organisation and ensure they are legal, constitutional and within accepted accounting practice

Main Responsibilities

• Share the responsibility of jointly reporting the financial position (balance sheet, cash flow, fundraising performance etc).
• Oversee the production of necessary financial reports/returns, accounts and audits and the production of an annual budget and propose its adoption at the last meeting of the previous financial year.
• To ensure that proper accounts and records are kept and that Plateful Cafe meets its legal obligations in respect of its financial affairs and financial reporting
• To ensure that Plateful Cafe’s financial resources are spent in line with good governance and legal and regulatory requirements
• To be jointly instrumental in the development and implementation of Plateful Cafe's financial policies
• To supervise and assist Finance assistants

Main Tasks
- Liaising with the appropriate member(s) of volunteers responsible for Plateful Cafe’s
financial activities and financial record-keeping
- Make members aware of their financial obligations and take a lead in interpreting
financial data to them.
- Monitoring that financial systems and controls are in place and adhered to
- Assist the fundraising team and team with Funding applications with the finance
questions
- Assist with preparing budgets and other financial information for funding bids
- Assist volunteers with the preparation of financial reports for funders
- Acting as a financial spokesperson for Plateful Cafe as appropriate
- Ensure proper records are kept and that effective financial procedures and controls
are in place, ie:

• Cheque signatories
• Purchasing limits
• Purchasing systems
• Petty cash/ float
• Others as appropriate

- Appraising the financial viability of plans, proposals and feasibility studies.

- Lead on appointing and liaising with auditors/an independent examiner.

- Undertake bookkeeping duties and/or oversee the finance volunteer ensuring posting
and bookkeeping is kept up-to-date.

- Maintain the petty cash system and regularly process petty cash claims.

- Regularly carry out reconciliations/ oversee regular reconciliations by the finance
volunteer.

- Arrange payments to creditors as appropriate and arrange appropriate signatures on
payments.

- Make the necessary arrangements to collect payments from debtors and bank
payments promptly.

Qualities

must have charity sector experience
 Knowledge and experience of current and fundraising finance practice relevant to
voluntary and community organisations.
 Knowledge of bookkeeping and financial management (as necessary).
 Good financial analysis skills.
 Ability to communicate clearly
 Previous usage of Free Agent system preferable
 Attention to details
 Preferable previous experience on payroll
 Experience on preparing budget

Job description

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits ��

Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Vice-Chairperson (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Support the Chairperson and act in their absence.

• Ensure all board decisions are actioned efficiently.

• Oversee special committees and task forces.

• Assist with performance evaluations of executive staff.

• Provide leadership continuity during transitions.

Requirements:

• Strong leadership and organisational skills.

• Prior experience in management or board governance.

Benefits:

• Executive leadership recognition.

• Key role in succession planning and governance strategy.

• Access to leadership networks and visibility opportunities.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.

This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Lead and supervise E-Commerce Volunteers

• Oversee the identification of sellable donated items

• Ensure all items listed online meet quality standards

• Approve product descriptions, pricing, and final listings

• Monitor online sales performance and recommend improvements

• Maintain consistency in photography, editing, and branding

• Track inventory allocated for online sale

• Ensure timely uploading and removal of sold items

• Provide regular sales and performance updates to the Baby Bank Manager

• Work with the Operations Manager on process improvements and automation
   

Qualifications

• Experience in e-commerce, online selling, or digital marketplaces preferred

• Experience supervising volunteers or small teams is an advantage

• Comfortable using online selling platforms, spreadsheets, and basic reporting tools

• Strong understanding of product presentation and pricing

• Availability for required weekly hours

Skills

• Leadership and team coordination

• Strong attention to detail

• Basic sales and pricing strategy knowledge

• Good written communication skills

• Analytical mindset (understanding what sells and why)

• Organization and workflow management

• Problem-solving ability

About Us

Cherry Trees is a charity. located in East Clandon (near Guildford, Surrey), providing home-from-home short breaks for children aged 0–19 with a range of complex disabilities, including learning, physical, and sensory impairments.

We are rated ‘outstanding’ by Ofsted and care for more than 100 children and young people in a safe, stimulating, and fun environment. At Cherry Trees, we see the child first and the disability second, valuing every child for who they are. We are a dedicated community, enabling children to spend time with friends and enjoy new experiences while their families have a much-needed break from care.

It’s an exciting time to join Cherry Trees. We have recently recruited a new Head of Fundraising and Communications who will be building the team as we invest in a programme of service growth in conjunction with a new 5-year strategy which will be publicised in 2026.

What difference will you make?

Cherry Trees offers a lifeline to vulnerable children and their families. As a Trustee, you will play a key role in helping us to grow and develop and to enable us to continue to provide support and a critical lifeline to even more vulnerable children and their families in great need. Alongside a team of 8 trustees you will play a key role in ensuring we have the maximum impact we can for our community.

Role Description

The treasurer is an officer of the trustee board and not a paid worker. The role of the treasurer is to ensure that all the finances and the supporting financial control systems are kept in order.

Key objectives of the role:

• To provide strategic advice to the Trustees on financial matters as regards the operation and development of Cherry Trees within the direction set by the Chairman of the Trustees.
• To oversee the financial affairs of the Charity and ensure that they are legal, constitutional and within accepted accounting practice.
• To ensure that proper records are kept and that effective financial procedures are in place.
• To monitor and report on the financial health of the Charity.
• To oversee the production of necessary financial reports, returns, accounts and audits.
• The role requires active participation in board meetings and collaboration with fellow trustees and the executive team to support Cherry Trees’ mission.
• The will be a minimum of 8 board and committee meetings to attend

Principal Tasks

The responsibilities of the treasurer are essential for maintaining the financial stability and integrity of the charity, ensuring that it can continue to fulfil its mission and objectives. Specifically, these include:

Financial oversight

• Ensure that all financial records are accurate, up to date and compliant with legal and accounting standards.
• Ensure that effective financial procedures and controls are in place.
• Appraise the financial viability of plans, proposals and feasibility studies.
• Chair the Management and Finance Committee (M&F) quarterly, monitor performance against budgets and ensure that Capital Expenditure is properly controlled in line with the latest Capex Policy approved by the Trustees.
• Attend half-yearly meetings of the Investment Committee at which the Charity’s investment brokers report on their management of the Cherry Trees investments and measure performance against their benchmark.
• Liaise with the investment brokers as necessary to ensure that adequate liquidity (cash flow) is available and that Cherry Trees is able to meet its liabilities.
• Assist the trustees and management in ensuring that the financial reserves of Cherry Trees are maintained at an appropriate level.

Budget Management

• Oversee the production of the annual budget and propose its adoption by the board.

Financial reporting

• Work closely as necessary with the CEO and COO to appoint appropriate external auditors and to ensure that any audit recommendations are implemented in a timely manner.
• Oversee the production of necessary financial reports and accounts and present them, along with any audit recommendations, to the board.

Strategic advisory

• Provide strategic advice to the board on financial matters and help shape the charity's financial strategy.
• Work closely with the CEO and COO to ensure that a long-term financial strategy is in place, which can guide the organisation in achieving its objectives.

Board liaison

• Regularly report the financial position and ongoing financial viability of the charity at board meetings.
• Make fellow trustees aware of their financial obligations and take a lead in interpreting financial data.
• Assist the trustees in ensuring that appropriate steps are taken to manage financial risks that could impact significantly upon Cherry Trees.

Personal skills and qualities

• Knowledge of bookkeeping and financial management.
• Good financial analysis skills with the ability to think about the future as well as the present.
• Strong working knowledge of Excel.
• Be methodical, organised and consistent.
• Ability to communicate clearly.
• Have a strong commitment to the organisation.
• Some experience or knowledge of charity finance, fundraising and pension schemes would be an advantage.

Qualifications

• Strong skills and experience in Financial Statements and Accounting
• Proficiency in Financial Planning, Budgeting, and Finance
• An understanding of charitable organisations and nonprofit financial management is a plus
• Good communication and teamwork abilities
• A commitment to the vision and values of the Cherry Trees Charity
• Professional qualifications in accounting or finance are desirable

Safer Recruitment

Due to the vulnerability of our children and young adults, applicants will be required to complete a short application form and will require an Enhanced DBS check, which the charity will facilitate.