Community manager volunteer volunteer roles

We are looking for a friendly, patient befriending volunteer to visit a lovely gentleman in New Southgate. He is keen to find an attentive listener who will show an interest in hearing his imaginative stories and will giggle at his jokes. He would love for someone to accompany him to McDonalds for a treat, to join him in a bit of music trivia, or sometimes for just a cup of tea and a chit chat.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

- Sitting and having a chat

- Checking in on their well- being

- Going out to a local café/pub for a meal/drink

- Take part on community activities like visiting a place of interest, go shopping etc.

- Enjoying a walk

- A craft activity at home

As a Mencap volunteer visitor you will be:

- Friendly and approachable

- Accepting of others who might be different to yourself

- Reliable and patient

- Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

- Have the opportunity to help make a difference to the life of the person you visit

- Receive a personalised volunteer induction and training

- Have agreed out of pocket expenses reimbursed

- Meet new people

- Get on-going support, and feel appreciated and valued

About Mencap

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

Head of Marketing & Communications (MINDSET Charity) - VOLUNTEER ROLE

Remote | Approx. 3 hours per week | MINDSET Charity (UK)

Lead the voice, story, and national presence of a movement transforming men’s lives

MINDSET is building a new kind of men’s mental wellbeing and personal growth movement in the UK — one built on action, challenge, brotherhood, and real‑world transformation. We’re here to change the narrative for men, and we need a powerful, strategic communicator to help take this mission nationwide.

This is your chance to shape the public face of a charity that is ready to grow, ready to be seen, and ready to make a real difference.

Why This Role Matters

MINDSET’s programmes change men’s lives — but the country won’t feel that impact unless our story is told boldly, clearly, and consistently.

As Head of Marketing & Communications, you will be the architect of how MINDSET shows up in the world. Your leadership will help us:

• Reach men who need us

• Inspire volunteers to join us

• Build trust with partners and communities

• Establish MINDSET as a national voice for men’s wellbeing

This is a founding leadership role — you will help define the brand, tone, and public presence of MINDSET from the ground up.

What You’ll Lead

As our Head of Marketing & Communications, you will:

• Shape and lead MINDSET’s national marketing and communications strategy

• Build a strong, consistent brand identity across all platforms

• Manage and grow our social media presence with purpose and clarity

• Create compelling content that inspires men, volunteers, and supporters

• Oversee messaging for campaigns, programmes, events, and recruitment

• Support fundraising and partnership communications

• Guide a small team of volunteers (designers, social media leads, content creators) as the charity grows

• Ensure everything we publish reflects our mission, values, and tone

This role is remote, flexible, and ideal for someone who wants to make a meaningful impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• A natural storyteller who understands how to move people

• Strategic, creative, and confident shaping a brand from scratch

• Experienced in marketing, communications, social media, or content creation

• Passionate about men’s wellbeing, personal growth, and community

• Excited by the idea of helping build a national movement

• Someone who loves turning ideas into campaigns that resonate

You do not need charity experience. You simply need experience and clarity, creativity, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is redefining what men’s wellbeing can look like in the UK. We’re building a movement that helps men grow through:

• Challenge

• Accountability

• Brotherhood

• Purpose

• Real‑world action

Your work will ensure that this message reaches the men who need it most — and that MINDSET becomes a recognised, trusted, national presence.

If you want to help put MINDSET on the map across the UK…

We’d love to hear from you. Join us and help shape the voice of a movement built to change men’s lives.

RSPCA Surrey East Branch

We are looking for fosterers in the Surrey East area, including Redhill, Reigate, Dorking, Horley, Lingfield, Oxted and Caterham.

We’re looking for cat-loving volunteers to play a vital role in helping us improve the wellbeing of the cats in our care whilst they wait to be rehomed. Can you help them by providing a calm and caring home whilst we find their purrfect forever home?

Overview of the opportunity

As a cat fosterer, you would be supporting the RSPCA in providing our cats with the safety of your home whilst tending to their welfare needs such as feeding and grooming. In addition to this, by providing a temporary loving environment, you will play a crucial role in a cat’s wellbeing and socialisation, which will significantly improve their chances of successful rehoming.

Once everything is in place, the branch will guide you through the fostering process and ensure that you have all the necessary equipment, food, and veterinary care for your fostered cat.

Our Animal Welfare Officer, Robyn, is the fostering coordinator, so she will provide our fosterers will all the help and support they need. We are a small, remote branch, so fostering will be the backbone of our rehoming operation. Volunteers will play an integral part to our branch. We don't operate at a large capacity, so we will always be on hand to support fosterers and navigate the fostering process with them. They will be joining the branch at a very exciting time, as we have only just launched our cat fostering scheme.

Whilst our cats are in your foster care, you will:

• Provide them with care, suitable housing, and a safe environment as per our policies and guidelines.

• Feed, water, and groom them in line with our advice.

• Transport them to any veterinary appointments (if required)

• Provide them with your time and patience.

• Help us spread the word about the cats in your care so they might find their forever home quicker.

• Playing and cuddles are also a must!

What we are looking for in a volunteer Cat Fosterer

• Volunteers aged 18 or over who have had plenty of experience caring for cats.

• Fostering experience is beneficial but not essential as training is provided.

• For their wellbeing, our cats need to be kept in a separate room, so the whole family should be on board.

• Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they cannot be so, please let us know if this is the case).

What we can offer you as a volunteer Cat Fosterer

• You will be making a massive difference to the welfare of the cats in your care.
• Join a community which will enable you to meet new people and make new friends.
• Learning new skills through our comprehensive induction and fostering training programme.
• Enhance your CV by adding your volunteering experience and newly acquired skills.

It is worth mentioning that our cats do have different needs as whilst some are ready for rehoming others may require rehabilitation or ongoing medication. Therefore, we also aim to understand your situation and circumstances to ensure that we match you with your perfect foster cat.

If you would like to know more about fostering our cats and review our fostering process, including the changes we have made in light of Covid-19 to protect our staff and volunteers, please contact the Surrey East Branch.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for the Surrey East Branch.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and depending on the position, you may need to sign an agreement and undergo specific training before starting the role.

Head of Programmes (MINDSET Charity) - VOLUNTEER ROLE

Remote | Approx. 4 hours per week | MINDSET Charity (UK)

Overseeing the programmes that change men’s lives across the UK

MINDSET is building a bold new movement for men’s mental wellbeing and personal growth in the UK — one rooted in action, challenge, brotherhood, and real‑world transformation. We create experiences that help men rebuild confidence, find purpose, and grow into stronger versions of themselves.

Our programmes are the engine of that transformation — and now we’re seeking a Head of Programmes to guide, shape, and elevate them.

Why This Role Matters

Every breakthrough moment a man experiences in MINDSET — the shift in confidence, the sense of belonging, the spark of purpose — begins inside a programme that has been thoughtfully designed, well‑run, and grounded in our mission.

As Head of Programmes, you will oversee the development, delivery, and evolution of the programmes that make this impact possible. Your leadership will ensure that every man who joins MINDSET encounters something meaningful, structured, and genuinely life‑changing.

This is a founding leadership role — you will help define the programme identity of MINDSET for years to come.

What You’ll Lead

As our Head of Programmes, you will:

• Oversee all MINDSET programmes, ensuring quality, consistency, and impact

• Manage and support programme leads, facilitators, and volunteers

• Shape the structure, flow, and delivery of our flagship programmes, including:

  • The 12‑week Self‑Improvement Programme

  • The Life Coaching Programme

  • Future activity‑based wellbeing programmes and national challenges

• Develop simple, effective systems for programme delivery and evaluation

• Ensure programmes remain safe, inclusive, and aligned with MINDSET’s mission

• Innovate new programme ideas that help men grow, connect, and thrive

• Work closely with the CEO and leadership team to scale programmes nationally

This role is remote, flexible, and ideal for someone who wants to make a deep, lasting impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Passionate about men’s wellbeing, personal growth, and community

• Organised, strategic, and able to see the bigger picture

• Confident leading people and guiding programme teams

• Someone who loves turning ideas into structured, meaningful experiences

• Excited by the idea of shaping a national movement from its earliest stages

You do not need formal qualifications. You do not need clinical or therapeutic training. You simply need heart, clarity, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is redefining what men’s wellbeing can look like in the UK. We’re building a movement that helps men grow through:

• Challenge

• Accountability

• Brotherhood

• Purpose

• Real‑world action

Your leadership will ensure that every programme we deliver is powerful, safe, and transformative.

If you want to help shape the programmes that change men’s lives…

We’d love to hear from you. Join us and help build the programme backbone of MINDSET.

Front of House Volunteer

Information about the role

You’ll be the first point of contact for people coming to Shelter for housing, benefit or debt. This role supports the front-line service in the day-to-day operations of our housing, benefit and debt service in the hub and in our community settings.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include:

• Meeting and greeting people as they arrive at the service
• Responding to general enquiries about our service
• Signposting to other services if we are unable to help
• General administrative task such as photocopying, scanning and updating information
• Contributing to reception displays and keeping notice boards tidy
• Updating client contact information on our database
• Sending text reminders about appointments and information by a no-reply text messaging service

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

Graphic Designer (MINDSET Charity) - VOLUNTEER ROLE

Remote | Very Flexible 

Help shape the visual identity of a national movement for men’s wellbeing

MINDSET is building a bold new movement for men’s mental wellbeing and personal growth in the UK — rooted in action, challenge, brotherhood, and real‑world transformation. To bring this mission to life, we urgently need a talented Graphic Designer who can help us create powerful, professional visuals that will put MINDSET firmly on the map.

This is a role for someone who wants their creativity to matter — someone who wants to design work that directly supports men across the UK.

Why This Role Matters

Our programmes, campaigns, and recruitment efforts rely on clear, compelling, and consistent design. Your work will help us:

• Reach men who need support

• Build trust with partners and communities

• Strengthen our national identity

• Communicate our mission with clarity and dignity

Every banner, post, booklet, and graphic you create will help us change lives.

What You’ll Design

We urgently need a designer who can create a range of high‑impact digital and print materials, including:

• Roller Banners for events, outreach, and public visibility

• Social Media Posts for campaigns, recruitment, and programme promotion

• Print Materials such as flyers, leaflets, and business stationery

• Digital Assets for our website, online programmes, and volunteer recruitment

• Guide Booklets for our 12‑week Self‑Improvement Programme and other initiatives

You’ll be helping to build a cohesive, professional visual identity for a charity that is growing fast.

What You’ll Do

As our Graphic Designer, you will:

• Create clean, modern, impactful designs that reflect MINDSET’s mission

• Work with the Head of Marketing & Communications to deliver campaign visuals

• Produce both digital and print‑ready artwork

• Ensure brand consistency across all materials

• Bring creativity, clarity, and emotional resonance to every design

• Help shape the visual identity of a national movement

This role is remote, flexible, and ideal for someone who wants to make a meaningful contribution in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Skilled in graphic design (Canva, Adobe, or similar tools)

• Able to produce polished, professional designs quickly and reliably

• Passionate about men’s wellbeing, personal growth, and community

• Someone who enjoys turning ideas into visuals that inspire action

• Excited by the idea of helping build a national charity from the ground up

You do not need charity experience. You do not need formal qualifications. You simply need creativity, initiative, and a desire to help men live fuller, healthier lives.

If you want your design skills to make a real difference…

We’d love to hear from you. Join us and help build the visual identity of MINDSET.

​

Volunteer Admin Support

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a local admin support volunteer you are the lynchpin of our local branch activities. You will often be the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch REMAP and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow REMAP policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

This role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their volunteers tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Time commitment

This also varies, but it’s generally around 1-3 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

We’re REMIX, a Shoreditch‑based social mobility charity on a mission to help young people rewrite the stories they’ve been handed and remix their lives with confidence, creativity, and community. This September, we’re launching something big — and we need a Graphic Designer with energy, imagination, and a love for bold youth culture to help bring it all to life.

This VOLUNTEER Role

We’re looking for a volunteer Graphic Designer who can help us shape the visual identity of our launch. You’ll create a set of key design assets that will help us show the world who we are and what we stand for. Think vibrant, street‑inspired, future‑leaning visuals that feel at home in Shoreditch — and speak directly to young people who are ready to rise.

What You’ll Be Creating For REMIX

You’ll help design items such as:

• Launch event visuals.

• Social media graphics.

• Flyers, posters, and digital promo materials.

• Templates our team can use going forward.

• Any other creative pieces that help us show up loud and proud in September.

What You Bring To REMIX

• A passion for youth culture, creativity, and social impact.

• A design style that feels fresh, expressive, and culturally aware.

• Confidence using your preferred design tools.

• The ability to collaborate with a small, friendly team.

• A desire to use your skills to open doors for young people.

What You Get From VOLUNTEERING With REMIX

• A chance to shape the visual identity of a brand‑new charity.

• Portfolio‑ready work with real‑world impact.

• Creative freedom and space to experiment.

• A community that values your ideas and your craft.

• The knowledge that your work will help young people step into their power.

• Your work with us showcasing in your portfolio with a thank you testimony from us.

Ready to Remix?

If you want to use your creativity to spark change — and help us launch something meaningful this September — we’d love to hear from you.

Tell us a bit about yourself and share a link to your work.

Let’s build something powerful together.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Are You Organised, Community Minded & Can Spare A Few Hours A Month?

Become a volunteer activity group coordinator

As an activity group coordinator, you’ll plan, organise and schedule monthly activity groups in your local area. This is a volunteer administrative role that requires communicating and socialising with older people and volunteers from all walks of life.

The activity group will be at the same community venue and will include older people, activity group leads, drivers, and the activity group coordinator. Activity groups normally last around two hours and will include an activity that gets people moving such as: dance, chair exercises, boules, skittles or boccia.

Activity groups are free monthly groups that are open to older people who are lonely, isolated and in need of companionship. Activity groups are a great way for older people to stay active and to make new friends in their local area.

To become an activity group coordinator, you’ll need to:

• Have a 30-minute induction call with a member of the Re-engage team
• Complete an ID check
• Provide a reference
• Complete online volunteer training modules

Tasks include:

• Welcoming and supporting new volunteers into the activity group so they can start volunteering with confidence.
• Welcoming new older people to the activity group and contacting them before their first activity group so that they feel welcome and comfortable.
• Arranging the annual activity group schedule so activity group leads know when it’s their turn to lead the activity, and activity group drivers know which older people they’re collecting and dropping home again after the activity group.
• Matching older people to volunteer drivers, so the same drivers collect and drop off the same older people each month.
• Responding to any issues and queries from the volunteers and older people in the activity group.
• Following the guidance in the online volunteer training so that the activity groups are safe, enjoyable, appropriate and in line with our charitable aims.
• Keeping in regular contact with Re-engage and reporting any concerns to the team.
• Promoting the activity group in your local area so we can recruit more volunteers and support more older people.
• Keeping in regular contact with the activity group volunteers and older people and sharing any updates from Re-engage that are relevant to them.
• Completing a short online report about the activity group four times a year.
• Keeping your knowledge and training up to date by reading our monthly volunteer newsletter – Re-engage Matters.

These gatherings are a lifeline of friendship for older people who may be feeling lonely or isolated. Your time and kindness can make a real difference.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager. 

**Tasks you could get up to whilst volunteering could include:**

- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer

**As a Retail Volunteer you will be:**

- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself

**As a Mencap volunteer you will:**

- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community

**About Mencap**
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

Purpose of the role:

Are you passionate about using technology to empower communities and drive social change?

Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.

About the role:

As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
• Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
• Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively. 
• Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
• Maintain the integrity, reliability and performance of organisational platforms and systems. 
• Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
• Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
• Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
• Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
• Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.

Desirable / Can Be Developed:

• Experience or interest in working with technical systems, digital platforms or IT support environments. 
• Ability to act as a bridge between technical teams and non-technical stakeholders.
• Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
• Willingness to complete required induction, safeguarding or data protection training.

Main Responsibilities/ Key Duties

• Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
• Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
• Work with leadership, staff and membership teams to identify platform needs or improvements.
• Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
• Monitor system performance, user experience and platform functionality.
• Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
• Ensure system operations comply with data protection, safeguarding and security policies.
• Provide hands-on guidance on using digital platforms, tools and systems effectively.
• Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
• Implement safeguards to protect vulnerable users and sensitive organisational information.
• Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
• Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
• Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
• Provide advice and practical support to users to minimise downtime and optimise platform use.

What This Role Offers You:

• Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
• Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
• The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
• The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.

What This Role Is Not For:

• Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
• Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
• People expecting pre-built systems or hands-off technical roles—this position requires active.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
•  Apply now and be part of building a platform that transforms truth into action.

A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people

If you know that: Keeps people connected.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

 We create sensory activities, challenges and games featuring our bespoke disabled characters and take them to a variety of events and other organisations. And this is where you come in! We need volunteers to do lots of different jobs from big too small. Whether it's preparing activities, setting up, speaking to people or helping pack up, there's plenty to do.

Why?

- Providing a safe space for families who would otherwise find bigger events difficult.

- Promote education and awareness of inclusion around disability.

Who are you?

We are not looking for robots, we want your uniqueness. Generally speaking you will have a;

- Fun loving personality

- Be Patient

- Enthusiastic even when your playing the same game for the 50th time that day.

What do we need from you?

- To have a DBS check (preferably be on the update system)

- Be willing to undertake our training programme

- Sign our volunteer contract (if you disagree with anything in the contract please feel free to discuss it with us.)

What can you expect from us?

- We don't currently ask us our volunteers to be on a rota. Your time is precious and we are thankful for however much you are willing to give to us.

- We have a proactive and positive approach to disability and illness. We will make any and all accommodations you require. If you would like to arrange a confidential conversation please contact us and we shall arrange to speak.