Community support volunteer roles

COULD YOU BE SUNSHINE’S FIRST VOLUNTEER PROGRAMME MANAGER?

We are SUNSHINE Charity a brand new start-up charity aiming to make a huge difference in reducing loneliness in peoples lives across London and beyond.

Help Us Build Something That Could Change Lives

• What if one conversation could change someone’s life?
• What if one cup of tea, one smile or one new friendship could remind someone that they matter?

At SUNSHINE, we believe nobody should have to face loneliness alone.

We’re creating a brand‑new start‑up loneliness charity that will provide welcoming spaces where people can make friends, feel connected and discover that they belong.

But we can’t build it without the right people.

We’re looking for a kind, organised and people‑focused Volunteer to take on the role of Volunteer Programme Manager to help us recruit, support and nurture the very first SUNSHINE volunteers — the people who will bring warmth, connection and community to life.

This is one of our earliest volunteer roles — a chance to help shape the foundations of a charity that could change lives across London.

About the Volunteer Role: Volunteer Programme Manager (Volunteer)

As our Volunteer Programme Manager (Volunteer), you’ll work closely with our Founder & CEO to build SUNSHINE’s volunteer programme from the ground up. You’ll help create a welcoming, supportive and empowering experience for every volunteer who joins us.

You don’t need years of experience or a perfect CV. You just need to be organised, friendly, reliable and passionate about helping people feel valued and connected — including the volunteers who make SUNSHINE possible.

You might help with:

• Designing simple, friendly volunteer recruitment and onboarding processes.

• Welcoming new volunteers and helping them feel confident, supported and part of the team.

• Coordinating volunteer roles, rotas and communication.

• Supporting early team development and helping build a positive volunteer culture.

• Checking in with volunteers, offering encouragement and helping them thrive.

• Bringing warmth, structure and kindness to everything we do.

Even a few hours each week could make a huge difference.

Why Join SUNSHINE?

• Be part of building a brand‑new charity from day one.

• Shape the volunteer programme that will become the heart of SUNSHINE.

• Work directly with the Founder & CEO.

• Gain hands‑on experience in volunteer management, community building and charity leadership.

• Help create places where friendships begin.

• Join a small, compassionate team who believe in kindness and community.

• Make a real, human difference to people experiencing loneliness.

Most importantly…

You’ll help ensure fewer people have to face loneliness alone.

A Personal Message From Our Founder

“I started SUNSHINE because I watched someone I love experience a loneliness that no one should ever have to endure.

That experience taught me something I’ll never forget: everyone deserves friendship, belonging and to feel seen.

SUNSHINE is my promise that we’ll create places where people feel welcomed, valued and connected — but I know I can’t build that future on my own.

I’m not looking for experts.

I’m looking for kind people who believe that together we can make a real difference.

If that sounds like you, I’d love to hear from you.”

— Scott Founder, SUNSHINE Charity

Interested?

Apply through CharityJob.

Together, we can create a future where nobody has to face loneliness alone.

SUNSHINE

Connection. Belonging. Hope.

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?  Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats. 

Our Fundraising Events Organisers share ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre and our annual Christmas Bazaar. 

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

As a Event Healthcare Professional volunteer, you’ll help St John Ambulance provide first aid at large and small events within the community. You’ll be part of a team of volunteers delivering help where it’s needed, dealing with everything from a sprained ankle to a cardiac arrest.

The experience you gain could lead to more advanced roles, including patient transport, cycle response, advanced first aid and emergency response. You’ll make a real difference to your community and have a huge impact on the nation’s health. 

As an Event Doctor, Nurse or Paramedic, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Whilst many of the events we cover are at the weekends, we do also cover mid-week events.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Suffolk meets in Ipswich fortnightly on a Tuesday evening, Stowmarket on a Monday evening and Bury St Edmunds on a Wednesday evening.

The type of events Suffolk volunteers have historically supported are Suffolk Show, Aldeburgh Carnival, Newmarket Racecourse, Pumpkin Patch, University of Suffolk open days along with smaller events like village fetes and galas, 5k, 10k and half marathon running events, firework displays and remembrance events. Volunteers also have the opportunity to assist with National and State events in London such as the London Marathon.

We will be running a number of information events locally and these are:
- Date, Times and Locations to be advised
We are looking to run a volunteering selection session on:
-  Date, Times and Locations to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - Date, Times and Locations to be advised
Training for role - Date, Times and Locations to be advised

Closing date for these opportunities is: 15/09/2026

To apply for this opportunity please follow the link below:

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Shop Volunteering Opportunities

Beverley

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Saturday 9-5 and Sunday 10-4

Location: Shelter, 28 Saturday Market, Beverley

Supervised by: Community Shop Manager / Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, contact the Shelter Volunteering Team.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you:

You’ll be:

• Recording relevant information related to your volunteer group
• Signposting enquiries to the relevant teams within Cats Protection
• Sending information to supporters, volunteers and to our Head Office
• Distributing information leaflets if required

** Please note that this role is advertised as Hybrid as it may require you to attend some in person branch meetings. The majority of the role will be remote however applicants must live in the TN1 - 22 catchment area. **

Time expectation

Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The Role:

Our Day Centre provides vital support to individuals experiencing rough sleeping by offering a safe, welcoming space. Here, they can find warmth or shade, enjoy a hot meal, connect with positive company, and engage with essential services in a neutral, supportive environment.

We are currently looking for compassionate and dedicated people to join us in supporting the day-to-day operations of our Day Centre. This role is an opportunity to make a meaningful impact by helping ensure vulnerable members of our community receive the care and support they need.

What you’ll be doing?

• Welcoming and registering attendees 
• Managing refreshments – providing tea, coffee and biscuits to our clients
• Assisting with serving food
• Supporting staff with the delivery of activities
• Helping to set up, clean and tidy at the end of the session
• Chatting with our clients and occasionally playing games

Desirable skills and qualities:

Your enthusiasm for our cause and your willingness to get stuck in are the most important, along with a calm and friendly manner, good listening skills and having empathy for our clients.

What’s in it for you?

• The feel-good factor that comes from doing something worthwhile which makes a real difference to people's lives
• Full induction into the role
• Access to free training courses through Julian House
• Learning new skills, such as basic hospitality and customer service skills

DBS Checks and references

Our services aim to reflect the diversity of the communities they’re based in. We welcome applications from people of all backgrounds, and particularly people with lived experience.

All applicants who volunteer with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming a volunteer, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert.

All information will be dealt with according to our Data Protection Policy. We also request contact details for us to obtain references, ideally we need two.

Get in touch

To find out more, just click on the Application tab above and submit your contact details, so we can call you for an initial chat, no need to worry about a CV or letter.

We look forward to speaking with you soon!

Join The Baked Bean Charity Board of Trustees!

Are you passionate about inclusion, equality, and creating lasting social impact?

The Baked Bean Charity is looking for dedicated and experienced individuals to join our Board of Trustees as we embark on a period of strategy development.

This is a unique opportunity to use your skills and expertise to help shape the future of a vibrant charity that supports more than 170 people with learning disabilities every week.

Why Join Us?

As a Trustee, you'll have the opportunity to:

• Make a real and visible difference to people's lives
• Champion the voices of people with learning disabilities
• Help guide the strategic direction of a growing charity
• Use your professional expertise to strengthen and develop our organisation
• Work alongside a passionate and committed Board and leadership team.

We're Looking For People Who:

• Believe strongly in inclusion, equality, and social justice
• Are committed to improving opportunities for people with learning disabilities
• Have strong relationship-building and networking skills
• Bring a proactive approach and a willingness to contribute
• Can dedicate approximately 2–3 hours per month to trustee responsibilities.

Skills and Experience We Need

We are particularly interested in hearing from people with expertise in one or more of the following areas:

• Fundraising
• Charity or business development
• Marketing and communications
• Legal services
• Human Resources

Previous experience as a charity trustee is welcomed but not essential.

Available Trustee Roles

We have two Trustee posts available

What We're Looking For

Successful candidates will:

• Understand the responsibilities and legal duties of charity trustees
• Be passionate about equality, inclusion, and empowering people with learning disabilities
• Be committed to making decisions that put the needs of our service users first
• Support our mission of delivering outstanding, person-centred services

Time Commitment

• Board meetings take place approximately every 6 weeks
• Meetings last approximately 2 hours
• Most meetings alternate between online and in person in Wimbledon
• The role is voluntary and unpaid, although reasonable expenses can be reimbursed

About The Baked Bean Charity

The Baked Bean Charity is a vibrant and innovative organisation dedicated to promoting social inclusion for people with learning disabilities.

Our wide-ranging activities include:

• Dance, Drama, Choir and DJing
• Zumba, Boxing and other sports activities
• Social clubs, holidays and community events
• Theatre in Education programmes that help businesses, schools and community organisations improve understanding, accessibility and inclusion
• Fledgling Film and TV agency

Everything we do is centred around helping people achieve their goals, build confidence, develop friendships and live happy, fulfilled lives.

Based in Wandsworth, we support people from across South London and surrounding boroughs, creating opportunities, breaking down barriers and challenging preconceptions every day.

We Welcome Diverse Voices

The Baked Bean Charity is committed to equality, diversity and inclusion. We actively encourage applications from people of all backgrounds and experiences, especially those whose perspectives are currently underrepresented in charity governance.

Join us and help create a more inclusive future for people with learning disabilities!

Support our English teachers in real classrooms, morning and afternoon. You'll co-teach elementary and middle school students from 7:30am to 12:30pm, then help run afternoon reinforcement workshops — arts, crafts, reading, vocabulary games — for kids who need extra one-on-one time to catch up. If you've got a skill to bring (art, music, sports, a second language), even better: NDG actively encourages volunteers to build on it. No teaching certification needed, just reliability and a willingness to get in the trenches with a classroom full of 20 kids who are counting on you showing up.

Niños de Guatemala started in 2006, when three young Dutch travelers saw up close what a lack of schooling does to a family — and decided to build schools instead. Today that's grown into 3 schools, over 500 children in Ciudad Vieja and San Lorenzo El Cubo, and one simple promise: no child gets left without an education because their family can't afford it. It's a small NGO where every volunteer is felt, every week matters, and the impact isn't abstract — it has a name and a face.

Antigua Guatemala: cobblestone streets, three volcanoes on the horizon, and a UNESCO World Heritage colonial town as your home base. From there, a short, already-organized commute (NDG handles transport for your first few days) takes you to Ciudad Vieja or San Lorenzo El Cubo — communities just 20-30 minutes away where you'll spend your mornings. Real classroom mornings, Antigua evenings — the perfect balance of adventure and purpose.

Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

We will be running a number of information events locally and these are:

• Date, Times and Locations to be advised

We are looking to run a volunteering selection session on:

• Date, Times and Locations to be advised

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, Times and Locations to be advised
• Training for role - Date, Times and Locations to be advised

Closing date for these opportunities is: 22/08/2026

To apply for this opportunity please follow the link below:

Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a session across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

We will be running a number of information events locally and these are:

• Date, Times and Location to be advised

We are looking to run a volunteering selection session on:

• Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - Date, Times and Location to be advised
• Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 01/11/2026

To apply for this opportunity please follow the link below:

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Socially Connected Ambassador (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To leverage personal and professional networks to expand GLF’s reach and influence.

Key Responsibilities:

• Represent GLF at social, political, and business networking events.

• Connect GLF with potential partners, donors, and sponsors.

• Support awareness campaigns through social media and public engagement.

• Advocate for youth and family issues in community forums.

Requirements/Skills:

• Strong public presence or social influence.

• Excellent networking and relationship-building skills.

• Passionate advocate for vulnerable children and families.

Benefits:

• Opportunity to be the public face of a growing national movement.

• Exclusive access to elite events, media appearances, and social recognition.

• Personal fulfillment from using influence to create tangible change.

Compensation:
This is an unpaid volunteer position.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.