Compliance volunteer roles

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 124 (Hereford City) Squadron, Suvla Barracks Army Reserve Centre, Harold Street, Hereford, Herefordshire, HR1 2QX
• 1002 (Ross-on-Wye) Squadron, Alton Lane, Ross on Wye, Herefordshire, HR9 5NB 
• 151 (Leominster) Squadron, 115 Bridge Street, Leominster, Herefordshire, HR6 8DZ

From touchdown to takeoff and everything in between, here at Travel Radar we don’t just report on aviation and air-travel news, we take off with it! Since 2015, we’ve soared from being a small startup to one of the world’s leading sources for commercial aviation and air-travel coverage, and we’re only just getting started! With a remote crew of over 50+ enthusiasts, we deliver fresh content 24/7, 365 days a year to over 30 million readers across the globe.

Travel Radar is growing; We are looking for 2x Operations Managers to join our team and support our growth by supporting our contributors, interns and volunteers in the smooth operations of the organisation. You will have a hands-on role managing a busy team within the organisation, composed largely of volunteers and interns.

Responsibilities and A Little More About the Role:

• Coordinate management activities and operations to secure efficiency and compliance to company policies
• Supervise department staff and divide responsibilities to ensure KPIs are met
• Hold a monthly department meeting with team members
• Handle a team inbox and handling internal correspondence as required
• Submit timely reports and prepare presentations/proposals as assigned
• Other administrative tasks to support the smooth running of the department

Who We're Looking For:

• Passion for Business/Organisation Management, Administration and Office Management is ideal
• Willingness to learn new skills, software and (likely) a new industry - Aviation and Air-Travel
• Great communication and teamwork skills
• Proficiency in the Microsoft Office365 Suite (Word, PowerPoint, Excel)
• Interpersonal skills and ability to interact and work with staff at all levels

Why volunteer at Travel Radar?

• Fully remote position
• Perkbox / Discount Program with over 4,000 deals and discounts
• Great Training and Learning Resources, including a CPD Level 5 Accreditation in Business Administration
• Option to gain a recognised CIPD award (through experience) funded by the company
• Latest Tech including free subscription to Office365, Grammarly Premium, Adobe Photoshop and Canva Pro, as well as access to company Chromebook devices and Virtual Machines

Additional Information:

Commitment per Week: 6-12hrs per week (Approx)

Reports to: Senior Operations Manager

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Actingas an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 83 (St Georges) Squadron, Territorial House Army Reserve Centre, Trench Road, Trench, Shropshire, TF2 8DY 
• 265 (Chetwynd) Squadron, The Lodge, Chetwynd Deer Park, Newport, Shropshire, TF10 8EU
• 1130 (Wrekin) Squadron, Cadet Centre, King Street, Wellington, Shropshire, TF1 1NX 
• 2379 (Dawley) Squadron, Bridgman House Army Reserve Centre, Cavan Drive, Dawley, Shropshire, TF4 2BQ

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an Institutional Funding Volunteer to join our small, dynamic and friendly team in our London office. You will be supporting the work of our Institutional Relations team, and getting involved in tasks such as identifying new funding opportunities, managing our data and information, and developing internal and external communications content. Your work will be essential in helping our team work internally with technical and programmes colleagues across our countries of operation and externally with potential partners and donors to secure and manage institutional funding from the UK, Australian and Irish governments.

By volunteering with us, you will have the opportunity to gain first-hand experience of working for a charity and will contribute to our work supporting people with disabilities and other vulnerable groups worldwide, while learning new skills.

The role and the team

The main purpose of this role is to support the work of HI UK’s Institutional Relations team. The volunteer will work with all the members of our small team and have the opportunity to get involved in supporting a variety of tasks. The team’s work includes:

· Identifying new institutional funding opportunities from our donors relevant to HI’s teams.

· Supporting HI teams across our countries of operation to position with potential partners and develop proposals.

· Completing due diligence assessment requests from our potential partners/donors.

· Coordinating the internal review and signing of new funding agreements/contracts.

· Managing grants, including requesting payments, reviewing and submitting reports.

· Supporting HI UK’s annual audit and other compliance requirements

· Managing and keeping internal information management systems updated including our SharePoint filing system for document management and our Customer Relationship Management (CRM) database.

· Maintaining our institutional funding pages on HI’s intranet and developing internal guidance / updates / training for HI teams.

· Producing communications products for external audiences demonstrating our track record in institutional funding and project delivery.

Main duties and responsibilities

The specific duties will depend on the evolving priorities of the team which vary from day-to-day based on the live funding opportunities, deadlines, support requests etc. They are likely to include:

· Looking for new institutional funding opportunities

· Creating communications content to help HI position with potential partners/donors

· Supporting grant management e.g. uploading reports

· Updating our database and ensuring good document management

· Collating documents for the annual audit

· Developing new content for our intranet and website

You will also have the opportunity to gain experience of the humanitarian and international development sector, for example through:

· Completing HI’s e-learning induction package (including a module on disability inclusion)

· Reading/reviewing proposals and reports

· Researching donor trends and strategies

· Attending cross-organisation meetings on a range of topics including updates from our programmes and technical teams

Person specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Essential criteria

· Excellent attention to detail.

· Competent in the use of Microsoft Office (especially Word, Excel, Outlook, Teams). 

· Strong planning and organisational skills. 

· Excellent written and verbal communication skills in English.

· Initiative and the ability to work independently. 

· A positive attitude to working as part of a small team.

· An interest in international charities.

Desirable criteria

· Knowledge about institutional funding and the wider international development and humanitarian sectors.

· Experience of entry level design tools (e.g. Canva), updating websites/intranets, CRM databases and SharePoint.

· Lived experience of disability.

Hours

Hours will be agreed with the volunteer, in accordance with availability. Ideally, you would be available for at least 14 hours per week and able to commit to an initial 4 month period with possibility to extend but this is flexible.

This is a voluntary position but we make contributions to lunch (up to £10/day) and travel costs (up to £15.60/day) on presentation of receipts.

Location

Humanity & Inclusion UK’s office is situated in London SE1. It has an open plan setting.

This volunteer role can be done in the office (when other staff are in) or through a combination of coming into the office and working from home/elsewhere. The contributions to lunch and travel expenses will be provided only for days the volunteer comes into the office.

About The Uplift Project

The Uplift Project is a UK-based charity dedicated to supporting individuals experiencing emotional distress and financial hardship. We deliver peer-led mental health support, wellbeing workshops, and emergency aid to communities across the UK.

About the Project

Uplift Circles – Local Emotional Resilience Hubs is a 12-month in-house wellbeing initiative that delivers weekly, non-clinical support sessions across Derbyshire and South Yorkshire. The programme creates safe spaces for community members to share, connect, and build resilience through guided group discussions, one-to-one emotional check-ins, and resource sharing.

Role Overview

We are looking for compassionate and committed Charity Outreach Workers to support the delivery of Uplift Circles. You will help facilitate wellbeing sessions, support participants emotionally, and contribute to the smooth running of the programme.

Key Responsibilities

• Support weekly peer-led wellbeing sessions in local community venues

• Offer one-to-one emotional check-ins and signposting support

• Help distribute self-care and wellbeing resources

• Assist with session set-up, attendance tracking, and reporting

• Uphold safeguarding, confidentiality, and data protection standards

Ideal Candidate Will Have

• A caring, non-judgmental attitude and strong interpersonal skills

• A genuine interest in mental wellbeing and community support

• Good spoken English and ability to listen with empathy

• Awareness of boundaries and ability to escalate concerns appropriately

• Previous experience (formal or informal) supporting people is a plus

Training & Support Provided

• Safeguarding and Mental Health Awareness Training

• Volunteer Induction and Supervision

• Ongoing support from trustees and project coordinators

Visa Compliance Note

This role is eligible for sponsorship under the Temporary Worker – Charity Worker visa route. Applicants requiring sponsorship must meet UKVI eligibility criteria for voluntary charity roles.

Settled is recruiting new trustees to join its Board and support EU citizens and Ukrainian refugees to access their rights in the UK. This is a voluntary role, open to first-time trustees and those with board experience. We are particularly interested in skills relating to finance, fundraising, governance, or equity, diversity and inclusion, as well as lived experience. Meetings are mainly online, with one in-person away day per year. Closing date: 5pm, Monday 2 February 2026.

CHAIR OF TRUSTEES AND TRUSTEES 

Do you have a heart for missionaries and those who serve on the front lines of God's kingdom?

Do you believe in the power of rest, renewal and Christian fellowship for those in ministry?

We are thrilled to be partnering with the Highbury Centre. For over 125 years, The Highbury Centre has been providing rest, renewal and Christian hospitality to missionaries and Christian workers from around the world. What began as the Foreign Missions Club has grown into something truly special, a home away from home where God's workers can rest, recharge, and reconnect with their calling.

In their beautiful Victorian building, they welcome church leaders, missionaries, aid workers and their families who come seeking not just accommodation, but genuine Christian fellowship and a space to catch their breath. 

We are seeking a new Chair of Trustees and up to four new trustees to join their board at this pivotal moment in their history. As a trustee, you'll play a crucial role in shaping their strategic direction, ensuring they remain financially sustainable, maintaining their beautiful historic building, and upholding the Christian values that have guided them for more than a century.

These are voluntary roles where your insight, experience and faith-driven enthusiasm will help continue their 125-year legacy of serving missionaries and Christian workers from across the globe. You'll be part of a committed board where your contribution will make a real and visible difference.

We are particularly interested in individuals with expertise in one of the following:

• Finance (ideally with a relevant accounting qualification such as ACA, ACCA, CIMA or equivalent)
• Building Management and Property (particularly Victorian buildings and heritage properties)
• Hospitality and Guest House Management
• Christian Missionary Work and Global Missions

Your responsibilities will include ensuring compliance with charity law, shaping strategic direction, overseeing financial health, supporting the General Manager, and acting as an ambassador for The Highbury Centre. You'll champion our unique ministry of providing rest and renewal for those serving God's kingdom worldwide.

Above all, we're looking for committed Christians with passion for mission, and a heart for serving those who serve others. We warmly welcome first-time trustees, your fresh perspective and enthusiasm are just as valuable as prior board experience.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement (no more than two pages).

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, it is an occupational requirement that the post holders are practising Christians aligned with The Highbury Centre's evangelical Protestant ethos and values. 

Closing date: Thursday 19th March 2026
Charisma vetting interviews must be completed by: Tuesday 25th March 2026
Interviews with The Highbury Centre: 9th and 10th April 2026

Join Us as Treasurer – Help Build Financial Sustainability for Life-Saving LGBTQI+ Support

Naz and Matt Foundation is looking for an experienced Treasurer to join our Board of Trustees and help secure the future of our life-saving work supporting LGBTQI+ individuals from religious and culturally conservative backgrounds.

Since 2014, we've provided vital support to thousands of LGBTQI+ individuals facing family rejection, honour-based abuse, and threats because of their sexuality or gender identity. As we continue to receive unprecedented demand for our services, we need a skilled financial leader to help us build long-term sustainability and navigate our next chapter with confidence.

This is a unique opportunity to use your financial expertise to protect and strengthen a small charity doing essential frontline work – work that literally saves lives.

Role Summary

Job title: Treasurer (Trustee)
Type: Volunteer / Trustee
Location: Remote, with one in-person AGM in London per year
Commitment:

• Four online Board meetings annually (2 hours each)

• One in-person Annual General Meeting in London (one day)

• Ad hoc support and oversight of finances between meetings as needed

• DBS Check Required: Yes

• Reports to: Chair of Trustees (board role)

Who We Support
Our services support LGBTQI+ individuals - often experiencing rejection, abuse, or pressure to conform - from families where religion or culture plays a significant role. We also support parents who are struggling to accept their LGBTQI+ children.

As Treasurer, you’ll be helping to safeguard the future of this vital work by ensuring we remain financially sound, compliant and well-equipped to grow.

Key Responsibilities

Strategic Financial Leadership

• Lead the Board in its financial responsibilities, ensuring good financial governance and control

• Act as the main point of contact on financial matters between the Board, the CEO, and our external accountants

• Help set, review and monitor the annual budget

Oversight and Governance

• Work with the CEO and external accountants to oversee the preparation of management accounts, annual financial statements, and reporting to the Charity Commission

• Support the preparation of accounts for our annual independent examination

• Present financial updates at quarterly Board meetings in an accessible, transparent way

Risk and Compliance

• Ensure financial risks are appropriately identified and managed

• Monitor cash flow and reserves policy

• Ensure compliance with SORP (Statement of Recommended Practice) and Charity Commission requirements where applicable

Person Specification

• Demonstrable experience of managing finances or acting as Treasurer for a small charity or nonprofit

• Strong understanding of charity accounting and financial reporting requirements in the UK

• Familiarity with working alongside external accountants or independent examiners

• Ability to communicate complex financial information to non-financial audiences

• We are lived experience charity, and welcome applicants who have experience of:

  • Being LGBTQI+ or a parent of an LGBTQI+ child

  • Mental health or suicide prevention work

  • Growing up in a religious or culturally conservative environment

• Passionate about supporting communities affected by family-based LGBTQI+ rejection

• Based in the UK and legally able to volunteer

• Willing to undergo a DBS check

What You’ll Gain

• Use your financial expertise to support a mission that saves lives

• Join a welcoming, purpose-led Board of Trustees

• Play a critical role in the growth and long-term sustainability of a small, high-impact charity

• Help shape national conversations around LGBTQI+ rights, faith and acceptance

About Naz and Matt Foundation
Naz and Matt Foundation was founded in 2014 after the tragic loss of Naz (Dr Nazim Mahmood), who took his own life two days after his religious family confronted him about his sexuality. Since then, we’ve supported thousands of individuals and families, delivered hundreds of public talks, spoken in Parliament, worked with central government, and with police, schools, and media, and campaigned tirelessly for acceptance, love and understanding.

We exist to empower LGBTQI+ individuals, their friends and families to work through challenges of acceptance – particularly where religion is involved.

Everyone is welcome at our table – regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation or socioeconomic background.

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 24 (Market Drayton) Squadron, Hedley Way, Buntingsdale, Market Drayton, Shropshire, TF9 2HA
• 28 (Shawbury) Squadron, RAF Shawbury, Shrewsbury, Shropshire, SY4 4HL
• 79 (Whitchurch) Squadron, Old Drill Hall, Mill Street, Whitchurch, Shropshire, SY13 1SE
• 1165 (Oswestry) Squadron, Drill Hall, Willow Street, Oswestry, Shropshire, SY11 1AL
• 1119 (Shrewsbury) Squadron, Bligny House Army Reserve Centre, Copthorne Road, Shrewsbury, Shropshire, SY3 8LZ

Become the Engine of Our Mission: Chief Operating Officer (Volunteer)

SUNSHINE Charity – Senior Leadership Volunteer Role

Every new charity begins with a vision — a spark of hope powerful enough to change lives. SUNSHINE Charity was born from that spark. We are building a movement rooted in warmth, belonging, and human connection. But for a vision to become reality, it needs structure, leadership, and someone who can turn ideas into action.

And this is where you come in.......

We’re searching for someone extraordinary

Someone who understands that operational excellence is an act of care. Someone who knows that behind every programme, every volunteer, every moment of impact, there must be clarity, coordination, and calm. Someone who can stand beside our Founder, CEO, and Chair as the second most senior volunteer — helping to shape, build, and run SUNSHINE Charity with heart and purpose.

As our Chief Operating Officer (Volunteer), you will help lead the creation of our systems, structures, and day‑to‑day operations. You’ll help turn our early ideas into a thriving, people‑centred organisation. You’ll help ensure SUNSHINE Charity grows with strength, integrity, and soul.

What you’ll lead or support

• Working closely with the Founder, CEO, and Chair to shape the charity’s operational strategy.

• Overseeing the setup and smooth running of all internal systems, processes, and procedures.

• Supporting the development and delivery of our pilot programmes.

• Ensuring our volunteers feel supported, equipped, and valued.

• Helping build a culture rooted in positivity, kindness, and uplifting energy.

• Coordinating across teams to ensure alignment, communication, and operational excellence.

• Playing a key role in risk management, safeguarding, compliance, and quality assurance.

• Helping SUNSHINE Charity grow from a start‑up into a stable, impactful, community‑powered organisation.

Why this role matters

A new charity is full of passion — but passion needs structure. It needs leadership. It needs someone who can hold the operational heartbeat while the Founder holds the vision.

Your leadership will help us build strong foundations. Your clarity will help us grow with confidence. Your commitment will help ensure SUNSHINE Charity becomes a place where people feel safe, supported, and inspired.

You won’t just be managing operations — you’ll be shaping the future of our entire movement.

Who you are

You don’t need formal qualifications. You don’t need decades of experience. You just need heart — and a desire to build something meaningful.

If you’re organised, strategic, reliable, and excited by the idea of helping a charity grow from the ground up… If you enjoy leading people, improving systems, and turning vision into reality… If you want to make a real, lasting difference in the lives of volunteers and the people we serve…

Then this role was made for you!

Join us

Step into a role where your leadership becomes our stability. Where your insight shapes our future. Where your time and energy help build a charity rooted in warmth, excellence, and community.

Be the reason our vision becomes reality. Be the structure behind our sunshine. Be the sunshine.

Apply today and help us build something beautiful, one decision at a time.

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, corporate partnerships, or simply a willingness to help, we’d love to hear from you!

About us

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development.

West Mercian Wing supports over 900 cadets across 27 squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and Cyprus. Each squadron is supported by a committee of trustees who oversee governance, fundraising, and community engagement, helping ensure incredible opportunities for young people.

What’s involved

Being a trustee is a simple but highly impactful way to support your local squadron:

• Attend quarterly meetings (around two hours each)
• Discuss finances, fundraising, priorities, and squadron activities
• Take part in decisions, especially financial and strategic matters
• Support events, networking, or community initiatives

Typical commitment: 8-12 hours per year.

Who we’re looking for

Trustees come from all walks of life. No military, youth work, or charity experience is required. Trustees actively participate in meetings and decisions – there’s no obligation to take on an elected role.

Eligibility:

• Must be 20 years or older.
• Must have lived in the UK for 3 or more years.

Useful skills (optional but welcomed):

• Finance, budgeting, or business management
• Fundraising or grant writing
• Event planning or project management
• Governance, committee, or leadership experience
• Local networks or community connections

We particularly welcome:

• Applicants from under-represented communities.
• Younger adults. Only 1% of trustees in the UK are under 30 (Charity Commission and Pro Bono Economics 2025), and we particularly encourage applications from people wanting to grow their skills while making a real impact.
• People who are motivated to learn and contribute, not just bring experience.

What you’ll gain

• Experience in leadership, governance, and fundraising.
• Expanded professional and personal networks.
• Access to training and support.
• A chance to make a real difference in your community.

There are also opportunities to grow if you want to take on more responsibility:

• Take on leadership roles within your committee
• Support other squadrons
• Get involved in regional or even nationally
• Transition into civilian or uniformed volunteer roles working directly with cadets

Support you’ll receive

You will be fully supported, with guidance and resources at every level, so you can contribute confidently:

• Locally, you’ll work with your squadron Chair, Treasurer and Commander.
• At Wing level, the Wing Chair, Treasurer and Secretary provide guidance, templates and advice.
• Nationally, RAF Air Cadets trustees are part of a broader governance community with access to resources and information.

How to join

1. Submit an expression of interest via this CharityJob listing.
2. Attend an informal virtual meeting with the Wing Chair and Wing Treasurer.
3. Visit a local squadron and meet the team.
4. Apply to become a trustee if invited.
5. Complete required DBS and background checks.

Read to make a difference? Apply now

Please take a note of your preferred squadron in this area then apply via this listing:

• 223 (Halesowen) Squadron, 27 King Street, Halesowen, West Midlands, B63 3SU 
• 347 (Dudley) Squadron, Army Reserve Centre, 5 Vicar Street, King Street, Dudley, West Midlands, DY2 8RH 
• 451 (Stourbridge) Squadron, Army Reserve Centre, Old Swinford Road, Stourbridge, West Midlands, DY8 2LQ 
• 2488 (Kingswinford) Squadron, Rear of Kingswinford Health Centre car park, off Standhills Road, Kingswinford, West Midlands DY6 8DN 

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact