Customer support volunteer roles

Help us create the moments where people feel they belong.

At SUNSHINE, our activities and events are where the magic happens — where strangers become friends, where laughter fills the room, and where no one feels alone.

We’re looking for an Activities, Programmes & Events Lead who can help us dream up, plan and run the uplifting SUNSHINE moments our community loves. You’ll play a key role in creating spaces that feel warm, joyful and full of connection.

If you’re someone who enjoys organising, loves bringing people together and wants to make a real difference in your community, this role will feel incredibly rewarding.

A few hours of your time could help create experiences that brighten someone’s whole week.

Job description

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits ��

Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Vice-Chairperson (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Support the Chairperson and act in their absence.

• Ensure all board decisions are actioned efficiently.

• Oversee special committees and task forces.

• Assist with performance evaluations of executive staff.

• Provide leadership continuity during transitions.

Requirements:

• Strong leadership and organisational skills.

• Prior experience in management or board governance.

Benefits:

• Executive leadership recognition.

• Key role in succession planning and governance strategy.

• Access to leadership networks and visibility opportunities.

Trustees for innovative Charity reducing social isolation and loneliness

Haringey Circle is a membership-based charity with c.800 members, free to join, open to anyone over the age of 50 and disabled adults in Haringey. We provide social activities, events and information to help our members to connect, get active, keep learning, and to stay as independent as possible.

If you are over 50 years of age living in the London Borough of Haringey (member) or live outside Haringey and have knowledge and /or experience to contribute to the Board (co-opted member) we would like to hear from you.

We welcome applications from those whose voices are often unrepresented, and can provide a viewpoint from, for example our ethnic minority, from LGBTQIA+ or disability communities.

Do you want to take part in vegan volunteering around your local area?

You can do that – right here at The Vegan Society. 

We have an ever-growing Community Network of vegans just like you, who have a passion to volunteer and promote veganism where they live. 

Every month, our Network choose from a range of outreach tasks. These could include town centre stalls, writing to a councillor or MP, sharing our campaigns on social media or contacting local businesses. You're in control of how much or how little you do. 

As an Advocate, you will have a network of other Advocates and an Organiser in your area. Your Organiser will be your main point of contact. They will send you tasks every month and ask you to feed back on what you've completed and any positive outcomes. 

Why do we need you to volunteer?

As the vegan community grows, veganism itself becomes better understood. We're finding that more people are looking to The Vegan Society to find out what being vegan is all about.

Local communities are starting to see the vegan movement as something real and something that’s happening in their area. More people are embracing a vegan lifestyle, which we welcome. From new businesses, to families, to councillors, many people need support. This could be with a range of topics: going vegan, finding correct information around a vegan diet, providing vegan options in their business, MPs listening to vegan constituents, and learning about our work.

Local issues are often unique and more varied than national issues. Our volunteers from local areas are vital! They enable us to share our messages and campaigns in an effective way. Research tells us that people are far more likely to trust information from a peer rather than an outside expert, so community volunteering vastly increases the impact of our campaigns.

Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.

Advocates are a crucial voice in their own community. They ensure that our campaign messages are spread far and wide. They provide a strong vegan presence in local communities.

What does the Advocate role involve?

Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.

You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.

Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.

When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.

What training and support is available?

You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.

What skills would be useful in doing this role?

• The ability to stay motivated in order to achieve the best possible outcomes
• Good email etiquette, responding in a timely manner
• Committed to veganism and the mission of The Vegan Society
• Ability to stay calm if confronted with differing opinions or challenges
• A good communicator, with the ability to be persuasive
• Confident in communicating with people from a range of backgrounds
• Experience of campaigning
• Any experience in talking with members of the public through customer/public service would be helpful
• Awareness of current affairs, especially those that relate to veganism
• Regular availability and a willingness to stay committed to actions
• Good team player

How much time do I need to invest? 

For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.