177 Data management volunteer roles

Help us improve the quality of the information that supports young people, businesses and our wider community.

Position title: CRM & Data Support Volunteer
Reporting to: Quality Assurance & Impact Lead
Status: Voluntary and unpaid
Suggested commitment: Three days per week for approximately three months
Location: Tooting Works, London, with one agreed volunteering day from home

Expenses: Reasonable agreed out of pocket expenses reimbursed in line with the organisation's volunteer expenses arrangements

About Us:

Business Launchpad supports young adult aged 18 to 30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We provide tailored enterprise programmes, one-to-one coaching and practical employability experiences designed to develop business and life skills.

Tooting Works is Business Launchpad's social enterprise and provides affordable offices, co-working spaces and supporting infrastructure for businesses and entrepreneurs. Profits generated through Tooting Works are reinvested into Business Launchpad's charitable activities.

Job Summary:

The CRM and Data Support Volunteer will provide practical, supervised support with agreed data entry, cleansing, checking and record management activities. The volunteer will help us reduce identified backlogs, improve the reliability of organisational information and prepare agreed datasets for reporting or migration.

This is a time limited volunteering opportunity suited to someone who wants to develop practical experience of Salesforce, data quality and information management within a charity and social enterprise environment.

The Quality Assurance and Impact Lead will set priorities, provide instructions, review progress and approve any activity involving record merging, anonymisation, retention or deletion. Department Leads and designated data owners remain responsible for the accuracy and maintenance of information generated within their areas.

What you will support us with

CRM data cleansing and maintenance

·  Review Salesforce records against agreed data quality standards and instructions.

·  Correct incomplete, inconsistent or inaccurate records where the source information is clear and the correction has been authorised.

·  Support agreed data entry and keep an accurate record of significant changes completed.

·  Flag records that require investigation, judgement or a management decision.

Duplicate record review

·  Review potential duplicate accounts and contacts using agreed criteria.

·  Help prepare records for controlled consolidation and support approved merges under supervision.

·  Escalate unclear or complex duplicate cases before any change is made.

·  Support the review of an initial backlog of more than 3,000 potential duplicate records.

Alumni data cleansing and migration

·  Help cleanse, standardise and prepare historic alumni information for migration into Salesforce.

·  Check records for completeness, consistency and appropriate formatting.

·  Support the consolidation of alumni datasets to create a reliable baseline for future outcomes reporting.

·  Support work on an initial dataset of approximately 380 alumni records.

Data retention, anonymisation and deletion support

·  Support agreed retention, anonymisation or deletion activity only when directly instructed and supervised.

·  Maintain a clear audit trail and pause immediately if any instruction or record is unclear.

·  Follow confidentiality, data protection and information governance requirements at all times.

·  Do not independently decide whether information should be retained, anonymised or deleted. The initial review may include more than 1,500 records.

Tooting Works data preparation

·  Help prepare, clean and standardise agreed Tooting Works information before migration into approved systems.

·  Assist with reviewing information held across existing databases and with digitising appropriate tenancy or operational records where agreed.

·  Identify missing, duplicated or inconsistent information and refer queries to the relevant data owner.

·  Support scoping across approximately nine existing databases or data sources, subject to the agreed technical plan.

Salesforce reports, dashboards and KPI support

·  Help check agreed Salesforce reports against documented reporting requirements.

·  Review report filters, fields and dashboard dependencies, and refer technical issues to the appropriate lead or specialist.

·  Assist with routine dashboard refreshes, data collation and preparation of management information.

·  Support outstanding KPI data entry, initially covering around 30 reports and 15 KPI records across six months.

Trustees wanted – help shape the future of Musculoskeletal Education with SOMM

We’re looking for engaged, thoughtful and proactive Trustees to join the Council of the Society of Musculoskeletal Medicine (SOMM).

This is a working Board, and we are looking for people who will contribute, challenge and help move the organisation forward.

What we need - We are particularly keen to hear from individuals with expertise in:

· Digital / Data Strategy – digital transformation, data-driven decision making, cyber awareness

· Marketing & Communications – brand, engagement, audience or membership growth

· Commercial / Growth (desirable) – income diversification, business development

The Role -  As a Trustee, you will:

· Contribute to strategy, governance and long-term direction

· Provide constructive challenge and independent thinking

· Support key areas of organisational development

· Act as an ambassador for SOMM

Commitment: 3–6 meetings per year + occasional project work (approx. 2–4 hours/month)

We are looking for someone who will bring:

· Sound judgement and integrity

· A willingness to contribute and engage

· The confidence to challenge constructively

Why join us?

· Shape a respected national MSK education provider

· Work with a knowledgeable and supportive Council

· Make a genuine, tangible impact

Diversity & Inclusion

SOMM is committed to building a diverse and inclusive Council. We actively welcome applications from individuals from underrepresented backgrounds, including different ethnicities, genders, career stages, and sectors, to better reflect the communities we serve.

You’ll support the smooth and efficient running of the organisation by helping implement key IT, facilities, and compliance projects — with a particular focus on improving internal systems and streamlining operational processes. This hands-on role offers experience in operations, tech systems, and policy development, working closely with the Facilities and Operations Manager and other teams. Ideal for students or recent graduates in Business, IT, Operations, Project Management, or Data Systems.

Main responsibilities:

• Data & System Optimisation

- Support the optimisation of internal systems, including improving CRM workflows and data processes

- Organise SharePoint folders for better document access

- Clean and update data in the Beacon CRM system

- Identify opportunities to streamline operational tasks and improve team efficiency.

• IT Asset Management

- Maintain an accurate inventory using Asset Tiger.

- Create simple instructional materials for staff and interns.

- Support tech tasks: set up Flip Whiteboards, update phone systems, organise sale of spare tech, audit staff email accounts.

• Policy Implementation

- Help revise Health & Safety Annexes to improve clarity.

- Assist in embedding GDPR procedures across teams.

- Adhere to Baytree Centre policies and safeguarding procedures.

- Undertake client-facing responsibilities across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities). • Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Punctual, reliable, and detail-focused.

- Practical, with a clear and user-friendly approach.

- Strong communication and organisational skills.

- Able to work independently and take initiative.

- A mindset for continuous improvement.

Commitment:

- Minimum 10 hours per week, flexible weekdays between 9:30 am – 6:00 pm.

- Minimum 4-month duration, with flexibility to extend.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Experience in charity operations, project and systems management.

- Opportunity to work across departments and improve internal processes.

- Development of practical, transferable skills.

- Contribution to a meaningful mission.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Mission 44 is a charitable foundation launched by Sir Lewis Hamilton in 2021 to create a fairer, more inclusive future for young people. We work to ensure every young person can thrive in school and access great careers, particularly in STEM (science, technology, engineering and maths).

Lewis' own journey to Formula 1 required him to overcome barriers linked to race, class and opportunity. In 2020, he established the Hamilton Commission to understand why motorsport was not representative of wider society. Mission 44 builds on the evidence and recommendations of the Hamilton Commission. While informed by the Commission, its remit extends beyond motorsport, focusing on wider education and employment systems to expand opportunity at scale.

Working across the UK, the US and Brazil, we invest in the organisations closest to young people from underserved communities, and we use our platform to influence the systems that hold too many young people back.

Diversity is at the heart of Mission 44. It is fundamental to how we create change. We therefore see it as essential to bring different ways of thinking to our Board of Trustees, and are now seeking 3-4 new Trustees to join our Board and be part of realising our ambitions to scale opportunities for young people. 

One of these will be a Young Trustee, aged 18 – 30, and we are open to backgrounds.  We will provide you with additional guidance to help you navigate board responsibilities, contribute fully to discussions and develop your governance and leadership skills. For wider Trustee roles, backgrounds will ideally include one of the following areas:

· The education or youth sectors

· Communications and influencing

· Safeguarding experience

· Operational leadership experience (e.g. HR, IT, data management) 

· Organisational growth/ international expansion 

· Fundraising 

· AI 

· Creative industries

· Humanitarian sector

· Experience in intergenerational philanthropy 

Interested candidates must have the time available to commit to supporting Mission 44 as we enter our next phase of growth, making a thorough personal contribution and being willing to share your insights.   Above all, you must be committed to our mission that every young person can thrive in school and access great careers. 

To learn more and apply, please download the appointment brief below. 

Closing date:    13 September 2026

PBP interviews:                       17 – 24 September 2026

Mission 44 interviews: 6 October and w/c19 October 2026

First Board meeting: 8 December 2026

We know that when people from different backgrounds work together, it generates more diversity of thought and better ideas. We want to attract the broadest range of talented people onto our Board of Trustees so that it comprises a rich mix of personal as well as professional perspectives, positions and experiences to enable us to grow and learn better together.

We are therefore particularly interested in candidates from underrepresented groups, including people of colour, people with disabilities or candidates from the LGBTQ+ community.

Do you want to make a real impact on household carbon footprints and promote sustainable living? Join our innovative crowd-sourced app development team and help us make an impact on climate change and the environment.

What will you be doing?

We’re looking for UK‑based volunteers with expertise in assessing and verifying quantified environmental impacts. You’ll work with a small remote team to audit and verify carbon, waste or water savings linked to lifestyle choices, using open‑source data. 

Your research will help develop robust models and frameworks, ensuring the E‑Save app provides accurate, trusted impact data for users.

What are we looking for?

We’re seeking volunteers with experience in assessing or verifying carbon, waste, water or other environmental impacts. 

You’ll audit data sources, verify existing figures, and research gaps. You’ll help develop consistent frameworks, models and tools, and refine methodologies with the team. 

You’ll need a methodical approach, attention to detail, working knowledge of life‑cycle analysis, and the ability to work independently within a remote team.

What difference will you make?

Your insight and expertise in quantifying household carbon and other environmental benefits that are at the heart of the E-Save app.

Your vital contribution will help ensure the app delivers real environmental impacts. 

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.

We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.

Fundraising Manager (volunteer) - Role and Responsibilities

• Oversee implementation of Equal Aqua's fundraising strategy in line with business objectives, and the vision and values of EAU;
• Lead an international team of volunteers to execute the fundraising strategy, delegating and managing responsibilities as appropriate;
• Lead EAU Fundraising team to raise income through multiple channels: grant and charitable foundation applications, corporate sponsorship, individual and community giving, and creative fundraising events;
• Manage a portfolio of existing supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors;
• Improve supporter retention and maximise donors’ lifetime value to EAU;
• Monitor developments in the funding world/landscape and identify opportunities to bid for funding.
• Be a key player in preparing the annual budget, tracking income and expenditure, and achieving the annual targets agreed for individual giving, mid-level giving, and wider voluntary funding.
• Report to the Equal Aqua Executive Committee and Board of Trustees.

Business Functions

• Work independently and proactively, working flexibly during peaks and troughs of EAU’s activities, while prioritising work to meet deadlines;
• Support reporting to Equal Aqua’s Executive Committee, relevant subcommittees, and Board of Trustees;
• Attend EAU team meetings, committee meetings, and (where appropriate) Board of Trustees;
• Contribute to EAU’s external reporting, providing materials for project reports to grant-givers and

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions

Objectives:

• To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
• To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
• To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

·32,866 people with improved access to safe water

·11,044 people with improved sanitation

·11,755 people with improved WASH knowledge and skills

·3,877 people with improved menstrual hygiene knowledge

·British High Commission award winner

VALUES:

At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

Why volunteer for EAU?

By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world.  If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.

*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.

Interviews will take place via MS Teams where you will meet an informal panel of volunteers.

Data Protection and Privacy:

As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.

You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.

DEI statement:

EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.  

We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.

‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Administration Volunteer you’ll play an essential role in your local group.

You’ll act as the first point of contact for the group and circulate information to other volunteers and members. You’ll ensure that data and details are kept up to date, to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills.

Why we want you

As one of our wonderful volunteers, you can get involved in:

• providing support and services to the MS community
• increasing awareness of, and delivering resources to people affected by MS
• raising vital funds to help stop MS
• boosting our community voice by advocating for MS research and policy

What you will be doing

• Keeping records and data up to date and taking notes at meetings
• Preparing mailouts and answering enquiries from the group inbox
• Booking venues for meetings and activities
• Keeping other group volunteers informed of current agreements and activities
• Supporting the development of the group’s activity plan
• Supporting the group’s shared responsibility for designing and delivering services and activities.

The skills you need

• Skills and/or experience in what you'll be doing
• Commitment to MS Society policies and procedures
• Confidence in using Microsoft Office, the internet and email will be required for some volunteer roles
• Compassion and sensitivity
• Ability to maintain confidentiality when required
• A willingness to support the work of MS Society and be a positive representative for the MS community.

What's in it for you:

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any related expenses while carrying out your role

We are seeking two enthusiastic and committed individuals to serve on our Board. This is an exciting opportunity to join an ambitious organisation working at the intersection of law, campaigning and social justice. As a Trustee, you will help shape the future of PILC, ensuring that we remain true to our purpose while continuing to deliver meaningful impact for the communities we serve.

We are committed to developing and maintaining a Board that is as inclusive as possible and representative of the communities we work alongside. Therefore, having lived experience in an area of our work would be advantageous. We welcome applicants from a wide range of backgrounds, experiences and perspectives, recognising that a diverse Board strengthens discussion, improves decision-making and helps us better fulfil our mission.

We are particularly interested in applications from individuals who have legal expertise (ideally in the non-profit sector), or expertise in Human Resources or Finance.

As a member of the Board of Trustees, you will oversee the strategic direction, governance and financial sustainability of the organisation. You will help ensure that PILC has a clear strategy, that its resources are used effectively, and that its activities remain aligned with its charitable objectives and values. You will also provide constructive support and challenge to the Senior Management Team, helping the organisation to develop, grow and achieve its mission.

Trustees have collective responsibility for the governance of the charity. This means that decisions are made collectively by the Board and trustees share responsibility for those decisions, always acting in the best interests of PILC.

Please note that this is a voluntary position, but reasonable expenses will be reimbursed. The time commitment for this role is approximately 8-10 days per annum. The Board meets online on the 3rd Monday of every other month from 6-8pm and trustees are required to attend with their cameras on. All Board papers are circulated usually 2 weeks ahead of the meeting. All applicants must be based in the U.K. 

Duties
As a Trustee, you will be expected to:
• Attend bi-monthly Board meetings (held remotely), having read the papers in advance and being prepared to contribute constructively to discussion and decision-making.
• Attend the annual Board away day and Annual General Meeting (AGM).
• Support, promote and provide advice on PILC’s charitable purpose, vision, values and strategic objectives.
• Approve operational strategies, policies, and monitor and evaluate their implementation.
• Oversee PILC’s financial sustainability by reviewing and approving budgets, PILC’s financial statements and monitoring and evaluating financial performance.
• Ensure that the charity is well governed, effectively managed and compliant with its legal and regulatory obligations.
• Support the effective management of risk and ensure that appropriate systems of internal control are in place.
• Provide appropriate support, constructive challenge and accountability to the Director in the exercise of their delegated authority.
• Keep informed about developments affecting PILC, the non-profit legal sector and the wider operating environment.
• Contribute to the regular review and continuous improvement of the Board's effectiveness and governance arrangements.
• Exercise independent judgement, act with reasonable care and skill, and always act in good faith in the best interests of PILC’s, managing any actual or potential conflicts of interest appropriately.
• Act as an ambassador for PILC, promoting its work and using your skills, knowledge, experience and networks to support the organisation where appropriate.

Help lead a vital local service supporting people across Wythenshawe when they need it most. We’re looking for a compassionate, organised and practical Foodbank Manager who can keep our day-to-day operations running smoothly while helping us build for the future.

Wythenshawe Foodbank is an independent charity and part of the Trussell network. Through our central hub and community distribution centres, we provide emergency food and support to local people facing financial hardship and crisis.

This is a varied, hands-on role at the heart of the organisation. Reporting to the Board of Trustees, you’ll coordinate activity across our foodbank sites, support our dedicated volunteers and work closely with our Warehouse Manager, referral agencies, donors and community partners.

No two days will be quite the same. You could be supporting volunteers at a distribution centre, responding to an urgent enquiry, reviewing stock levels, preparing information for trustees or representing the foodbank at a local event. You’ll need to be comfortable balancing people, practical operations and administration, while always ensuring that everyone who uses our service is treated with dignity, empathy and respect.

Your responsibilities will include:

• Coordinating the day-to-day operation of the foodbank and its distribution centres
• Supporting volunteers and working closely with centre supervisors
• Overseeing communications and acting as a first point of contact for enquiries
• Working with the Warehouse Manager to monitor stock and maintain supply
• Managing relationships with referral agencies, donors and community partners
• Monitoring performance data and providing clear updates to trustees
• Supporting fundraising, outreach, newsletters, social media and local publicity
• Maintaining accurate financial and administrative records
• Ensuring high standards of health and safety, food hygiene, data protection and safeguarding
• Helping the foodbank meet Trussell’s operating standards and legal requirements

We’re looking for someone who combines compassion with strong organisational skills. You’ll be an excellent communicator who can build positive relationships with people from a wide range of backgrounds. You’ll be calm under pressure, confident working independently and willing to get involved wherever needed.

Experience in charity operations, volunteer coordination, community services or a similar people-focused environment would be valuable. Most importantly, you’ll understand the realities facing people in crisis and share our commitment to providing support without judgement.

This is an opportunity to take on a meaningful role where your work will have a direct impact on the local community. You’ll join a committed team of trustees, staff and volunteers who care deeply about Wythenshawe and the people we support.

The role is for 17.5 hours per week, with working days and hours to be agreed. Some occasional evening or weekend work may be required. The initial contract is for 12 months, with the hope that it will continue subject to funding.

Your role is to support the Youth Programmes Coordinator at the Baytree Centre in delivering our GEMS programme, which provides after-school clubs and activities for young people and their families. You will help ensure the smooth running of sessions, engage positively with participants, and contribute to building a safe, welcoming, and empowering environment.

Main responsibilities:

- Work closely with the programme coordinator to plan, support, and sometimes lead after-school clubs.

- Accurately input and maintain data and records on Baytree’s internal database.

- Assist in designing promotional materials such as posters, leaflets, and timetables.

- Conduct focus groups and surveys to gather feedback from the girls and young people using the service. - Run errands and source resources needed for activities.

- Engage positively and respectfully with the young people and families accessing the centre.

- Support the Youth Team with any additional tasks necessary to ensure smooth service delivery.

- Follow all Baytree Centre policies and procedures.

- Complete volunteer questionnaires and evaluations as requested.

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good interpersonal skills, able to work well within a diverse team.

- Computer literate, with proficiency in Microsoft Outlook and Excel.

- Ability to work independently with minimal supervision.

- Good time management and organisational skills.

- Reliable, punctual, and committed.

- Interest in working with children, young people, community development, or social care.

- Flexibility and willingness to assist with a variety of tasks as needed.

- Experience working with young people or volunteering is desirable.

- Knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is a plus.

Commitment:

- 2 to 4 days per week, Monday to Thursday.

- Hours: 10:30 am – 6:00 pm.

- Duration: 4 to 6 months, with flexibility to extend if desired.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain practical experience working in youth services and the charity sector.

- Develop skills in group facilitation, data management, and community engagement.

- Contribute to positive outcomes for young people and families.

- Opportunity to attend volunteer social events and network.

- Valuable insight into alternative educational and community support settings.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own what Pinnacle actually delivers to young adults — the design, quality and outcomes of our programmes across all three domains, and the week-to-week running of them. Events run the moments; you run the journeys people go on in between.

Key tasks

1.  Programme design

○ Design a coherent portfolio across personal development, sports and wellbeing, and community and belonging.

○ Define the intended outcome of every programme before it is built.

○ Retire programmes that no longer earn their place in the calendar.

2.  Delivery & coordination

○ Schedule sessions, facilitators and spaces across the programme calendar.

○ Prepare materials and resources, and host or support delivery.

○ Adapt on the day when numbers, rooms or facilitators change.

3.  Quality & facilitation

○ Set the standard for facilitation, content and participant experience.

○ Recruit, brief and develop facilitators, coaches and speakers.

○ Observe delivery regularly and give feedback that improves it.

4.  Participant journey

○ Welcome newcomers and make sure nobody is left standing on their own.

○ Design pathways so a first-time attendee has an obvious next step.

○ Follow up with people who have dropped off, and own retention.

5.  Impact & evidence

○ Define success in measurable terms and collect outcome data consistently.

○ Maintain accurate attendance records and gather stories and case studies.

○ Produce the impact evidence Fundraising needs for applications and funder reporting.

What we're looking for

● Programme design or delivery experience in youth work, education, learning and development or similar.

● Outcome-focused — you start from the change you want to see.

● Warm and approachable; people should want to talk to you.

● Comfortable with evaluation data and honest about what is not working.

● Reliable weekly availability.

● Safeguarding trained, or willing to be.

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

Fort Amherst Heritage Trust cares for Fort Amherst in Chatham, Kent, preserving an important historic site and making it available for the benefit, enjoyment and education of the wider community. The Trust relies heavily on volunteers to help maintain, restore, interpret and promote the site for present and future generations.

Role Purpose

Trustees are collectively responsible for the governance, strategic direction and long-term sustainability of Fort Amherst Heritage Trust. As a Trustee, you will help ensure that the charity fulfils its charitable purposes, complies with its legal duties and makes decisions in the best interests of the Trust and the communities it serves.

Key Responsibilities

· Work with fellow Trustees to set and review the Trust’s vision, strategy and priorities.

· Ensure the Trust carries out its charitable purposes for the public benefit.

· Oversee the responsible management of the Trust’s finances, assets, buildings, grounds and collections.

· Support good governance by complying with the Trust’s governing document, charity law and relevant regulations.

· Monitor risks, policies and procedures, including health and safety, safeguarding, finance, data protection and volunteer management.

· Contribute to discussions and decisions at Board meetings, reading papers in advance and offering constructive challenge and support.

· Act as an ambassador for Fort Amherst, promoting its heritage, community value and volunteer-led work.

· Support fundraising, partnership development and community engagement where appropriate.

· Declare and manage any conflicts of interest and maintain confidentiality where required.

Skills and Experience

We welcome applications from people with a commitment to heritage, community benefit and good governance. Previous trustee experience is helpful but not essential. The Trust is particularly interested in people who can bring one or more of the following areas of experience:

· Heritage, museums, archives, conservation or historic buildings.

· Finance, fundraising, grant applications or business planning.

· Education, learning, interpretation or visitor experience.

· Volunteer management, community engagement or inclusion.

· Marketing, communications, events or digital engagement.

· Legal, governance, risk management, health and safety or safeguarding.

· Property, estates, facilities management or environmental stewardship.

Personal Qualities

· A genuine interest in Fort Amherst, local heritage and public benefit.

· Sound judgement, integrity and a willingness to act collectively with other Trustees.

· Ability to think strategically while understanding practical operational challenges.

· Confidence to ask questions, offer constructive challenge and support good decision-making.

· Commitment to equality, diversity, inclusion and respectful working relationships.

· Willingness to give sufficient time and attention to the role.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own campaigns end to end, and the audience thinking behind them. You take a target — attendance, sign-ups, donations — work out who we need to reach and how, brief the team, and deliver the number.

Key tasks

1.  Audience & planning

○ Define priority audiences and what genuinely motivates each of them to turn up.

○ Own the marketing calendar, mapped to the programme, event and fundraising calendars.

○ Set and publish targets: reach, sign-ups, attendance and return rate.

2.  Campaign execution

○ Build campaign plans with objective, audience, message, channels and timeline.

○ Write clear briefs for Creative, Video and Social, with realistic lead times.

○ Manage paid promotion within budget, and adjust mid-campaign on what the numbers say.

3.  Measurement

○ Track performance against target daily while a campaign is live.

○ Run post-campaign reviews with honest conclusions.

○ Own analytics, CRM data quality and GDPR compliance for marketing communications.

4.  Coordination

○ Coordinate with Fundraising on income campaigns and with Events on ticketing.

○ Support Partnerships with distribution through partner channels.

○ Report to the CMO against target.

What we're looking for

● Campaign management experience with outcomes you can quantify.

● Fluent in analytics and comfortable running paid social.

● A clear brief writer — precise about audience, message and what success looks like.

● Organised; much of this role is running other people's deadlines.

● Persuasive copywriting ability (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.