Digital communications and engagement manager volunteer roles

Help shape the future of rural Cambridgeshire and Peterborough

Cambridgeshire ACRE is seeking committed and capable individuals to join our Board of Trustees. As a trustee, you will provide strategic direction and governance and financial oversight, while ensuring that our well-established rural charity continues to respond to the needs of the people and the communities we serve.

We are particularly keen to hear from people with experience in finance, digital systems and cyber security, environmental management or rural housing. No previous trustee experience is needed, and we welcome applications from anyone who shares our purpose and brings a fresh perspective.

Trustees are required to attend five board meetings a year, contribute to one of our committees, and join our annual away day. Reasonable expenses are reimbursed.

For over a century we have supported rural communities. We are now delivering our 2025 - 2028 strategy to strengthen our role as a trusted voice across Cambridgeshire and Peterborough.

Apply by: Monday 6 February 2026

About Lived Expert

Lived Expert, founded by Mark Johnson MBE, is a pioneering social enterprise that harnesses the power of lived experience to drive social change. We’ve led transformative projects across addiction, homelessness, neurodiversity, and the justice system. As we grow, we’re looking for a tech-minded intern who loves making systems work better and can strengthen the digital backbone of our work.

Role Purpose

As a Research & Technology Intern, you’ll support our team by helping us capture insight, tell powerful stories, and keep projects running smoothly - with a particular focus on the tools, platforms, and processes that make everything more efficient. This is a great opportunity for someone who enjoys problem-solving, learning new software quickly, and leading the way with simple, practical improvements.

Key Responsibilities

1. Research & Data Support
   • Help with data entry, cleaning, and organisation (spreadsheets, databases, simple dashboards).
   • Support basic analysis and turning findings into clear summaries/visuals.
2. Digital Systems & Automation
   • Improve how we store, track, and find information (folders, naming conventions, lightweight databases).
   • Set up or refine simple automations (e.g., form → spreadsheet/database, newsletter lists, reminders, task flows).
3. Communications Tech Support
   • Assist with content production and publishing workflows for social media, newsletters, and web updates.
   • Support email list management, scheduling tools, templates, and tracking engagement.
4. Project Coordination (with a tech lens)
   • Help keep projects on track using digital project tools (task boards, timelines, shared docs).
   • Maintain lightweight reporting so the team can quickly see progress, risks, and next steps.
5. Team Collaboration
   • Work closely with the team to troubleshoot tools, streamline processes, and support campaigns.
   • Create short “how-to” notes so improvements are transferable and others can use them easily.

Person Specification

We’re looking for someone who is:

• Tech-focused and systems-minded - you enjoy exploring tools, figuring out how things work, and making workflows smoother.
• Comfortable with spreadsheets (sorting, filters, simple formulas) and keen to learn more (dashboards, light analysis).
• Confident using (or excited to learn) tools like Google Workspace / Microsoft 365, project boards, mailing platforms, and content scheduling.
• A clear communicator; able to write concise updates, document processes, and ask smart questions.
• Organised and detail-oriented, with the ability to work independently and as part of a remote team.
• Interested in social impact and motivated by improving how meaningful work gets delivered.

Benefits

• Hands-on experience improving the digital and operational side of a growing social enterprise.
• Remote work with a flexible schedule.
• Opportunities to contribute to impactful projects in a meaningful sector.
• Support and guidance from an experienced team - plus the chance to build a practical portfolio of systems/process improvements.

Do you have a passion for African and Diaspora history and a vision for empowering communities through knowledge? Tell My Truth and Shame the Devil C.I.C. is seeking a dynamic Book Club Coordinator (African & Diaspora History Lead) to join our founding volunteer team. This role is central to curating, facilitating, and promoting a transformative learning space that nurtures understanding, critical thinking, and cultural pride for survivors, young people, and community members.

As Book Club Coordinator, you will design, manage, and facilitate a structured book club programme focused on African and Diaspora history, literature, and thought leadership. You will work closely with the Membership Director and Community Engagement Manager to ensure the club fosters critical reflection, inclusive discussion, and actionable learning. This role combines operational coordination, educational facilitation, and community engagement, offering a unique opportunity to impact knowledge sharing and collective empowerment.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Strong knowledge of African and Diaspora history, literature, political thought, and cultural movements
• Experience in facilitation, teaching, programme coordination, or group learning environments
• Excellent communication, storytelling, and group leadership skills
• Ability to engage diverse participants in respectful, inclusive, and meaningful dialogue
• Confidence holding complex conversations around history, power, identity, and resistance
• Ability to motivate participation and sustain group energy over time
• Strong organisational skills, including session planning and follow-up
• Ability to document discussions and translate insights into learning outcomes
• Experience working in community, grassroots, or culturally rooted spaces
• Commitment to collective learning, cultural integrity, and community-centred education
• Reliability, consistency, and a collaborative approach to programme delivery

Desirable / Can Be Developed

• Competence with digital tools for scheduling, virtual engagement, and content sharing (e.g. video platforms, shared documents, community spaces)

Qualifications

• Formal qualifications in history, education, cultural studies, or related fields are welcome but not required; equivalent professional or lived experience is equally valued

Main Responsibilities/ Key Duties

• Curate reading lists and learning materials: Develop thoughtful, accessible reading lists focused on African and Diaspora history, literature, political thought, and cultural movements. Select texts that reflect diverse geographies, time periods, and perspectives, balancing academic depth with community accessibility.
• Plan and facilitate book club sessions: Organise, schedule, and lead regular book club sessions in both online and in-person formats. Design session structures that support preparation, discussion flow, and inclusive participation. Create a welcoming environment that encourages shared learning rather than hierarchical instruction.
• Lead critical discussion and reflection: Facilitate informed, respectful, and challenging conversations that encourage participants to analyse texts critically, reflect on historical and contemporary relevance, and apply learning to personal, collective, or organisational contexts.
• Participant engagement and learning tracking: Monitor attendance, participation levels, and learning outcomes to assess engagement and identify opportunities for improvement. Adapt facilitation approaches based on participant feedback and group dynamics.
• Coordinate guest contributors: Identify, invite, and coordinate guest speakers, authors, historians, or subject matter experts whose lived experience or expertise enhances discussion and deepens understanding of selected themes.
• Digital collaboration and engagement: Work with digital teams to support virtual sessions, share reading materials, discussion prompts, and supplementary content. Encourage ongoing dialogue through online platforms between sessions.
• Documentation and programme development: Capture key discussion points, insights, and participant feedback. Contribute to reflective summaries and recommendations that inform future reading selections and programme development.
• Link to wider CIC initiatives: Align book club themes with broader CIC educational goals, membership programming, and community initiatives. Support the integration of learning into collective practice, leadership development, and cultural programming.

What This Role Offers You:

• Leadership experience in designing and facilitating an educational programme with social impact.
• Personal growth through engagement with communities, critical reflection, and cultural education.
• Opportunity to shape a flagship learning initiative within a pioneering, values-led CIC.
• The satisfaction of empowering participants to connect with their history, identity, and collective culture.

What This Role Is Not For:

• Individuals seeking purely administrative tasks or content curation without engagement.
• Those unwilling to guide discussions that challenge assumptions and promote accountability.
• People expecting rigid, pre-defined responsibilities—this role requires creativity, facilitation skills, and adaptive problem-solving.

If you are ready to lead learning, inspire critical engagement, and strengthen community knowledge of African and Diaspora history, we want to hear from you. Apply now and become a key driver of transformative cultural education.

A Final Word

Learning is about people, not just books.

If you know that:

• Trust is built through thoughtful facilitation, care, and intellectual honesty
• Respectful handling of stories, histories, and lived experiences is a safeguarding responsibility
• Listening deeply and honouring diverse voices keeps learning communities strong

 …then you understand the heart of leading a book club rooted in African and Diaspora history.

Yes Futures is the UK’s leader in youth coaching. After 12 years of impact and supporting over 3,500 young people across 70+ schools—we are embarking on a defining new strategy in 2026 to expand our national footprint. We are seeking three high-impact Trustees to join our Board and help drive this growth.

Why join us?

This isn't just a "compliance" role. We operate a Portfolio Model, meaning you will lead on a specific strategic area and work directly with our CEO to scale our impact.

• Drive Strategy: Help develop our next strategy cycle in 2026.

• Real-World Impact: Empower young people to build the resilience and confidence they need to thrive.

• High-Level Collaboration: Join a focused, agile Board that values constructive challenge and senior expertise.

Who we need

We are looking for accomplished professionals with senior leadership experience who can open doors and broaden our reach. We have specific gaps for expertise in:

• Strategic Fundraising & Income Generation

• Marketing & Communications

• Technology, AI & Digital Strategy

• Sales & Business Development

• Education Sector Knowledge, Network and Experience

We also know that governance is best when informed by lived experience. We strongly encourage applications from those whose personal journeys resonate with the challenges our young people face.

The Commitment

• Time: Approx. 10–12 days per year.

• Meetings: 5 meetings per year (3 in-person, 2 virtual) plus one annual strategy day.

• Term: Initial 3-year term.

• Expenses: Unremunerated, but necessary travel and subsistence costs are reimbursed.

Closing Date: 31st January 2026.

Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.

We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.

What do you need to become a trustee?

Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:

● Insight into the organisation: considering CASL’s objects and its public benefit strategically

● Challenging constructively: clarifying facts; stimulating thought

● Analysing issues: being objective; evaluating risks; using evidence; planning ahead

● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value

● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture

● Confidence and self-awareness: collaborating with others; treating everyone with respect.

The Board also values specialist skills as assets among its members:

● experience or qualifications in:

 ‣ business or charity leadership

 ‣ equity, diversity and inclusion

 ‣ facilitation

 ‣ finance and accountancy

 ‣ human resources

 ‣ IT, AI or digital media

‣ law or governance

‣ local government

‣ marketing, PR or communications

‣ risk management, or

‣ strategy development

● past experience as a client or service user of this (or a similar) organisation

● a track record of charitable fundraising, or

● being an effective chair. 

Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:

● Committed - motivated, dedicated, persevering; plays an active role.

● Responsible - accountable, independent, reliable; accepts collective responsibility.

● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.

● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.

● Confident - independent; contributes constructively and expresses opinions courageously.

● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

This Role Ensures Content Reaches Its Full Potential

At Tell My Truth and Shame the Devil C.I.C., we create thousands of pieces of content daily, but content is only effective when it reaches and resonates with communities.The Ambassador Content Enablement Officer ensures that our network of ambassadors knows exactly how to use content effectively, aligning messaging, timing and call-to-actions to maximise impact.This is not a content creation role. It is a teaching, coordination and enablement role critical to turning production into real-world change.

Purpose of the the role:

Train and guide ambassadors on how to use CIC content across platforms. Deliver weekly “what to post” packs with clear instructions. Ensure content is used safely, ethically and effectively. Collect feedback from ambassadors and report trends back to creators and leadership. Monitor adoption and alignment with campaign and CIC priorities. You are the bridge between content and community action.

About the role:

The Volunteer Ambassador Content Enablement Officer plays a crucial role in empowering our community to share, speak and act with clarity and purpose. This role focuses on enabling ambassadors, volunteers and supporters to create and amplify content that aligns with our mission and values. Through this role, you’ll help transform individual voices into collective momentum, ensuring that every ambassador feels equipped to contribute meaningfully and that the organisation’s message is consistently visible, coherent and impactful.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in social media, content creation, community engagement or digital communications.
• Experience in Program or campaign management and Training or coaching distributed teams.
• Monitoring and reporting adoption and impact.
• Demonstrated ability to translate ideas, values, or initiatives into clear, engaging content.
• Deliver weekly “what to post” packs with clear instructions.
• Understands how content translates into real-world outcomes.

Desirable / Can Be Developed:

• Experience or confidence with basic graphic design, video or multimedia content tools. 
• Ability to interpret social media or content performance data to guide improvements.
• Growing confidence in mentoring volunteers or ambassadors in content creation.

Qualifications:

• Familiar with social media platforms, content tools and analytics. 
• Experience working with volunteers, ambassadors or community members to support content creation or advocacy. 
• Professional experience and practical skills are highly valued

Main Responsibilities/ Key Duties

• Act as the primary point of contact for ambassadors and volunteers regarding content creation and sharing.
• Provide guidance, tools and resources to enable community members to produce content that aligns with organisational messaging and values.
• Develop templates, guides and resources that make content creation accessible and effective for volunteers.
• Train ambassadors and volunteers on best practices for digital storytelling, social media posting and engagement.
• Review volunteer-generated content to ensure it reflects organisational values, tone and messaging standards.
• Monitor the impact of volunteer content and identify opportunities to amplify strong messages.
• Share insights with the Social media Director to inform strategy and future initiatives.
• Track volunteer engagement, content production and impact metrics where appropriate.
• Serve as a role model for authentic, values-aligned communication.
• Ensure all volunteer content and interactions uphold the organisation’s integrity and mission.

Safeguarding & Ethics Responsibility:

All content and ambassador guidance must align with:

• Trauma-informed principles.
• CIC safeguarding and ethical policies.
• Privacy and consent standards.
• You ensure ambassadors use content responsibly and safely.

What You Gain:

• Founding experience in community enablement at scale.
• Leadership and coordination skills in social media and volunteer management.
• Influence over the CIC’s outreach and impact.
• Priority consideration for future paid roles.
• Direct contribution to community trust, safety, and mobilisation.
• This role builds strategic facilitation, operational leadership and training expertise.

What This Role Is Not For:

This role is not suitable if you:

• Want to create content instead of enabling it.
• Avoid communication or teaching responsibilities.
• Prefer low-commitment volunteer work.
• Seek immediate paid employment.
• Are uncomfortable working with sensitive or trauma-informed content

 Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real responsibility for amplifying CIC impact.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• A practical discussion about ambassador enablement, workflows and feedback systems. 
• If you believe that great content is only as powerful as its use and that teaching and enabling others is a critical part of change, this role is for you.

A Final Word
Building bridges, not just content. Turning inspiration into action

If you know that: Every voice matters, every story counts. Impact matters more than reach.

We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.

As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.

This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.

What You’ll Be Doing

• Designing digital and print materials such as posters, flyers and social media graphics
• Creating templates and layouts for newsletters, presentations or reports
• Adapting designs to meet accessibility and brand guidelines
• Supporting the visual design of campaigns and community events
• Helping organise and manage design files and templates
• Contributing creative ideas for visual storytelling and community engagement

Skills and Qualities We’re Looking For

• Creative eye for layout and design
• Confidence using design tools such as Canva, Adobe Creative Cloud or similar
• Attention to detail and ability to follow brand guidelines
• Good communication and collaboration skills
• Reliable, organised and able to manage time effectively
• Interest in community, social impact or charity communications

What You’ll Gain

• Experience designing materials for community campaigns and events
• Opportunities to develop and showcase creative skills
• A chance to build a portfolio of design work for a good cause
• The satisfaction of helping a charity communicate its impact

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

The Politics Project is looking to expand its board and bring in new perspectives, skills and experience to support the next phase of our work.

We are at an exciting point in our development. We have funding secured for the next 2–3 years, a growing staff team, and a strong national profile. This period of growth coincides with a pivotal moment for democratic education in the UK. As Votes at 16 is introduced, The Politics Project is playing a leading role in supporting schools, youth organisations, civil society and policymakers to ensure young people are equipped to participate meaningfully in democracy. We are seeking new Non-Executive Directors to help guide our strategic direction, strengthen our governance, and support our long-term impact.

About The Politics Project

Established in 2015, The Politics Project is a Community Interest Company (CN: 09413132) that supports young people across the UK to use their voice by providing them with outstanding democratic education.

We are a non-partisan organisation working with young people, teachers, youth practitioners and elected representatives to help young people learn about, experience and engage in democracy and politics in meaningful ways.

We currently employ 11 full-time members of staff and work in partnership with schools, youth organisations, civil society organisations, and democratic institutions across the UK.

Our work aims to: 

• Support young people to meaningfully engage in politics by building their confidence, knowledge and skills.
• Train and support teachers, youth practitioners and professionals working with young people to deliver high-quality democratic education.
• Support politicians and decision makers to engage constructively with young people to co-create policy. 

Youth voice is embedded in this work through our Youth Steering Group, which brings together young people from across the UK to shape and inform The Politics Project’s programmes and priorities. 

Non-Executive Directors sit on The Politics Project Board and share collective responsibility for the governance, strategy and long-term sustainability of the organisation.

Key responsibilities include:

• Ensuring The Politics Project meets its legal and regulatory responsibilities and delivers its aims.
• Working with the Director to develop and realise the organisation’s vision, values and strategic direction.
• Supporting financial planning and oversight.
• Contributing to organisational policies and good governance.
• Providing strategic challenge, insight and support to the senior leadership team.
• Attending 3–4 Board meetings per year (with additional meetings if required). Meetings are primarily remote, with occasional in-person meetings.
• Acting as an ambassador for The Politics Project and advocating for its work.

Non-Executive Directors are registered as directors with Companies House and are appointed for a three-year term, renewable up to two times.

The role is unpaid, but reasonable expenses agreed in advance will be reimbursed. Time commitment is approximately one day per month.

In line with our safeguarding responsibilities, all Non-Executive Directors are required to undertake an enhanced DBS check.

Who are we looking for? 

We are particularly interested in applicants with experience or expertise in one or more of the following areas:

• Democratic education or civic engagement (including academic expertise).
• Education (secondary, further or informal education).
• Network development and leadership.
• Youth sector practice or leadership.
• Business, charity or non-profit development.
• Communications, media or public engagement.
• Digital, data or technology strategy.
• Finance, financial strategy, budgets and governance.
• Fundraising and grant-making.
• Legal and governance expertise.
• Evaluation, research and impact measurement.

We are especially keen to hear from applicants from underrepresented groups and from those whose perspectives are currently less represented in the democracy and education sectors.

You do not need to have previous board experience to apply.

How to apply

To apply please submit a CV and a covering letter via Charity Jobs. The covering letter should be no longer than one side of A4  / a maximum of 500 words. Please apply through Charity Jobs.

In the letter can you explain why you are interested in becoming a Non-Executive Director of The Politics Project and describe how your experience and skills would contribute to our work.

We will conduct interviews as we receive suitable applications.

Vision Support is a regional sight loss charity supporting people to feel confident, capable and connected, while raising awareness of vision impairment across Cheshire, Halton, Flintshire, Wrexham, Conwy and Denbighshire. In 2026, we celebrate 150 years of impact.

Role Purpose

We are seeking an experienced Fundraising Specialist Trustee with marketing and communications insight to strengthen our fundraising performance, expand our reach, and support our long-term sustainability.

This role combines core Trustee responsibilities with specialist oversight of fundraising strategy, regulatory compliance, and strategic communications.

About Vision Support

We deliver evidence-based services across six local authority areas, working in close partnership with clinicians, commissioners and healthcare providers. With a strong governance foundation, ambitious growth plans, and annual income of £1.6m, we are focused on extending our reach and impact.

Core Trustee Responsibilities

· Ensure the charity operates in line with its charitable objects and governing document

· Contribute to strategy, performance monitoring and financial sustainability

· Support and challenge the CEO and senior team constructively

· Uphold the charity’s values, reputation and governance standards

· Attend and contribute to quarterly Board meetings at our Chester office, and contribute to Board development

Fundraising Leadership

· Lead Board-level oversight of fundraising strategy and performance

· Review income streams, return on investment and effectiveness

· Ensure compliance with fundraising regulation and best practice

· Advise on fundraising trends, innovation and growth opportunities

· Support major donor, corporate and grant-funding strategies

Communications & Engagement

· Advise on communications strategy to grow reach and engagement

· Support donor stewardship and supporter communications

· Provide guidance on brand, messaging and digital channels

· Contribute to reputation and crisis communications planning

Networking & Advocacy

· Act as an ambassador for Vision Support

· Promote the charity through professional and personal networks

· Identify partnership, funding and collaboration opportunities

· Support relationships with key stakeholders and influencers

Person Specification

Essential

· Senior-level fundraising experience with a strong track record

· Experience across multiple income streams

· Strong knowledge of fundraising regulation and compliance

· Communications and marketing expertise

· Strategic mindset with the ability to evaluate and improve performance

Highly Desirable

· Charity sector experience (health, disability or social care)

· Knowledge of sight loss or disability issues

· Experience of regional or multi-area fundraising

· Major donor or corporate partnership experience

· Relevant professional fundraising qualifications

Personal Qualities

· Commitment to supporting people with sight loss

· Collaborative, analytical and commercially aware

· Strong interpersonal skills with the confidence to challenge constructively

· Commitment to equality, diversity and inclusion

What We Offer

· Opportunity to make a meaningful regional impact

· Supportive, experienced Board and strong governance culture

· Comprehensive induction, Trustee training and sector networking

· Reasonable expenses reimbursed

Time Commitment

Approximately 4 hours per month, including:

· Quarterly Board meetings

· Preparation and paper review

· Occasional advice, networking and annual Board away day

Term of Appointment

Initial 3-year term, renewable up to a maximum of 9 years in line with our governing document.

How to Apply

We welcome applications from individuals passionate about our cause and particularly encourage applicants with lived experience of sight loss and from diverse backgrounds.

Please submit:

· A CV outlining relevant experience

· A supporting statement (max. 2 pages) covering your motivation, relevant expertise, approach to the specialist Trustee role, and what you hope to contribute and gain

For an informal discussion, please contact:

Kate Hurst, Internal Operations Manager

We are committed to making reasonable adjustments throughout the recruitment process.

Vision Support is committed to safeguarding and promoting the welfare of all service users.

Hay Festival Foundation Ltd. (HFF) is an internationally recognised charity, founded in Hay-on-Wye in Wales 38 years ago, operating in the UK and abroad. As a charity, we have a commitment to literature, culture, arts, and ideas, expanding, sharing, and contributing to the development of the arts, creativity, talent and skills through our activities (festivals, education, fundraising and trading). We are seeking a dynamic trustee with expertise to join the Board.

Hay Festival editions take place in Wales, UK and internationally, currently in Mexico, Peru, Colombia, USA, Africa, Ukraine and Europe.

We are seeking a trustees with skills in the following areas:

• International experience within cultural or creative sectors

• Digital production and media expertise

• Fund development and high-net-worth access

• Capital project and infrastructure development

Gage Mix Radio are looking for presenters! This is a really flexible role, suitable for those looking for something creative. You will host live shows, introduce songs and chat with listeners of Selby’s very own local radio station.

This is an ideal role for somebody creative, who enjoys radio and music. You'll be presenting your own show, so need to be confident and ready to be 'on air'.

As the radio station is new and developing, this is a very flexible role. We will set up time to chat with you about what committment you can offer, and what presenting could look like for you.