Digital communications volunteer volunteer volunteer roles
When seconds matter, leadership matters too.
Help save lives and shape the future. Become a Trustee of Hampshire and Isle of Wight Air Ambulance.
Hampshire and Isle of Wight Air Ambulance (HIOWAA) brings exceptional, life-saving critical care to people when they need it most — day and night, 365 days a year. As we enter a significant new chapter, we are seeking new Trustees to help guide our Charity into the future.
This is a rare opportunity to use your skills, experience and judgement at Board level to make decisions that will save lives.
Why now?
We are approaching the completion of a major strategic transformation: the relocation to a brand-new airbase in Eastleigh, near Southampton Airport. This move will:
- Dramatically improve response times
- Strengthen operational efficiency and teamwork
- Create a new operational model for the next generation of critical care delivery
As a Trustee you will help ensure this transformation delivers lasting impact for patients, clinicians, donors and communities across Hampshire and the Isle of Wight.
The role: Trustee (Volunteer)
As a Trustee, you will:
- Set the strategic direction of the Charity
- Provide strong governance, oversight and accountability
- Act as a critical friend to the Executive and Clinical leadership
- Safeguard long-term financial sustainability
- Uphold the Charity’s mission, values and public benefit
This is an “eyes on, hands off” role focused on strategy rather than day-to-day operations, but one where your insight and judgement will have real influence and impact. Being a Trustee is challenging, rewarding, and deeply meaningful.
Time commitment: approximately 12 part-days per year, including four Board meetings, committee meetings and one annual strategy day.Trustees are elected for an initial term of 3 years, and can be re-elected for a maximum of 3 terms (9years in total).
Who we’re looking for:
We welcome applications from people with a genuine connection to our mission and communities. To strengthen the balance of skills on our Board, we are particularly keen to hear from individuals with experience in:
- Clinical operations or leadership
- Critical care services / HEMS delivery
- Aviation industry
- Fundraising and income generation
- Digital marketing and communications
- Data, insight and performance management
- Technology or digital leadership
- Finance, investment or senior business leadership
You do not need previous trustee experience. We value sound judgement, curiosity, integrity and commitment as highly as technical expertise and welcome applications from underrepresented communities or any persons who would enhance our Board's diversity.
Eligibility:
Trustees must be 16 years or older. You will not be able to act as a Trustee if you are disqualified, unless authorised to do so by a waiver from the Charity Commission. More information on becoming a Trustee for a charity, including the eligibility criteria for holding such a post, can be found on our website and the government website (search for: charity-trustee-whats-involved)
Our values
Everything we do is guided by openness, dedication, professionalism and teamwork.
If these values resonate with you, and you want to use your experience to make a life-saving difference, we would love to hear from you.
To find out more:
Please read the included guide for more information on the Charity and the role of Trustee, including the full person specification. We encourage you to visit the Charity's website too.
To Apply: Please send your CV and a personal statement outlining your motivation to apply and suitability for the role through this platform or the email address given on the Charity's website.
Closing date for applications: Monday 23rd March.
Video Call 1st Interviews: 7&8th April
In-Person Interviews (Southampton): 22-24th April.
Together, we bring exceptional critical care to the people who need it most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Purpose of the role
In this important role, you will be responsible for assessing the eligibility of applicants for our grants and services, in adherence with Variety’s structured grant management approach (guided interviews, weighted scoring and panel review) to maximise impact for disabled and disadvantaged children and young people.
You will be required to handle grant applications and supporting information with the utmost confidentiality, following organisational policies to ensure the privacy and security of all sensitive and personal information.
Using our defined eligibility criteria and assessment tools, you will evaluate applications and conduct fair and consistent assessments, making award recommendations to support the decision-making process. You will bring an independent voice, playing a key role in ensuring that decisions are made fairly, equitably and transparently and will be required to support your recommendations with evidence of sound analysis and reasoning.
Key Responsibilities
• Review applications and supporting evidence prepared by the case management team.
• Clarify points with applicants when required (within agreed boundaries).
• Conduct structured, remote assessments (by telephone/video call) to understand need, urgency and likely impact on the child, their family life and communities.
• Establish the baseline for monitoring and evaluation by articulating the impact of the intervention.
• Where applicable, use the weighted assessment tool (base on the eligibility criteria and the Theory of Change) consistently and document clear, impartial rationales to prioritise need.
• Prepare concise, written recommendations aligned to policy, criteria and evidence.
• Attend quarterly Assessor Network meetings, which are a forum for sharing good practice, peer support, news sharing, undertaking essential training and reward and recognition.
Optional, Additional Responsibilities
• Where applicable, support the Impact Monitoring and Evaluation team to undertake post-award follow-up interviews to measure the impact made over time.
• Where applicable and available, represent Variety at events, presentations of awards and through online content.
Adherence to Policy and Quality
• Act as a beacon of good practice in fair grant assessment.
• Uphold safeguarding, confidentiality, GDPR, equality, diversity and inclusion (EDI) and anti‑bias standards throughout the assessment process.
• Escalate concerns (quality, safeguarding, unusual risk, conflicts of interest) in line with policy.
• Follow process controls and segregation of roles, supporting a robust, auditable trail.
• Participate in induction, refresher training, and calibration sessions to ensure consistency and continuous improvement.
• Adhere to Variety’s Code of Conduct.
Time Commitment
• Assessments: the time commitment for these varies and is flexible but we expect you will be spending 4 – 8 hours per month on these, dependent on demand and pool of assessors.
• Assessor Network: hybrid meetings that will last 1.5 – 2 hours and will be held quarterly.
• Training: short modular induction plus periodic refreshers usually rolled into Assessor Network meetings.
Support & Supervision
• Induction & training: policy, criteria, assessment skills, impact tools, safeguarding, data protection.
• Ongoing support through Programme Manager, Programmes Support Officer and Head of Programmes.
• Expenses: out‑of‑pocket expenses will be reimbursed in line with Variety’s Expenses Policy.
Impact Measures (Volunteer‑Appropriate)
• Timely completion of assigned assessments; adherence to guidance and safeguarding.
• Quality of written rationales; consistency of weighted scoring.
• Constructive contribution to committee discussion and calibration.
• Positive feedback from applicants (tone/respect) gathered via staff.
• Case study preparation
Person Specification
We welcome people from many walks of life. If you’re feel that you are the right person for this role but are unsure whether you “tick every box,” please still consider applying; training and support are provided.
What you’ll bring (essential)
• Fair assessment mindset: you can weigh information against clear criteria and explain your reasoning.
• Analysis skills: comfortable reviewing forms/evidence and using a simple scoring tool. Able to summarise and analyse complex information to extract relevant data, paying attention to detail.
• Communication: great written and spoken English (we have templates to help).
• Lived experience or insight: personal, professional or volunteer experience that helps you understand the challenges faced by disabled or disadvantaged children and young people (or you can demonstrate thoughtful knowledge of these issues).
• Friendly and approachable: comfortable conducting sensitive conversations by telephone/video call with empathy and professionalism.
• Reliability and care: you follow guidance, meet agreed timeframes where you can, and ask for help if something isn’t clear.
• Values & conduct: commitment to equality, diversity and inclusion; willing to complete safeguarding training and a DBS check.
Helpful extras (nice to have, but not essential)
• Comfortable using basic digital tools (email, online forms, video calls) – we can show you the rest.
• Experience in any of the following is desirable:
o Grant-making
o Community/children’s services
o Health/education/SEND
o Occupational Therapy
o Social care
o Structured interviewing
o Teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.
As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
- Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
- Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
- Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
- Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
- Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
- Ability to balance approachability with authority, maintaining trust while enforcing community standards
- Confidence working collaboratively with leadership, technical teams, and safeguarding leads
- Commitment to inclusion, fairness, transparency, and community wellbeing
Desirable / Can Be Developed
- Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
- Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
- Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes
Qualifications
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Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued
Main Responsibilities/ Key Duties
- Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
- Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
- Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
- Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
- Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
- Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
- Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
- Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community.
What This Role Offers You:
- Leadership experience in building and sustaining safe, inclusive, and impactful communities.
- Personal growth through hands-on engagement with vulnerable and marginalised populations.
- Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
- The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.
What This Role Is Not For:
- Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
- Those unwilling to enforce and uphold safeguarding policies and community guidelines.
- People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.
If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.
A Final Word
Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you.
Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.
What is a caseworker?
Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time
• Meeting clients and completing a form to assess their circumstances
• Sign-posting clients onto local services providing specialist advice
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background and their dependents
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support will you receive?
• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact. •
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
What skills or experience do you need?
• Good listening and communication skills including written and spoken English
• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
• Access to public transport or a car to travel to appointments with clients
• Friendly and approachable with some experience of coordinating people and admin
• Practice confidentiality and data protection in line with SSAFA policies.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you driven by purpose over profit, and inspired to transform the lives of survivors, young people, and communities at scale? Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Founding Volunteer Fundraising Director to join our founding team and help us build a community-owned, values-led ecosystem that confronts the realities of child sexual abuse (CSA), amplifies survivor truth, and generates transformative social impact. This is more than a role—it’s a chance to co-create systems, culture, and infrastructure for an organisation committed to accountability, empowerment, and collective liberation.
About the Role:
As our Founding Fundraising Director, you will be the strategic and operational engine behind all fundraising initiatives. Your work will directly fuel the organisation’s ability to reach and serve survivors, mentor young people into economic empowerment, and build sustainable, community-owned systems. You will lead campaigns, develop partnerships, and create innovative fundraising strategies that align with our anti-capitalist, community-first values. This role blends strategic leadership with hands-on execution, requiring someone who can think systemically while engaging authentically with our communities.
Experience Qualification and Requirements
Essential Competencies
- Proven experience planning, managing, and delivering successful fundraising initiatives.
- Skilled in preparing clear, persuasive proposals, applications, and reports.
- Competence in tracking, reporting, and analysing donations and fundraising performance.
- Knowledge of UK charity law, GDPR, and safeguarding principles relevant to fundraising.
- Ability to manage multiple projects, deadlines, and stakeholders effectively.
- Strong organisational, communication, and relationship management skills.
- Experience working collaboratively with volunteers, staff, and leadership teams.
Desirable Competencies
- Familiarity with CRM or donor management systems.
- Experience designing and executing events and campaign strategies.
- Knowledge of corporate partnership development and grant funding strategy.
- Experience mentoring or supporting junior staff or volunteers in fundraising.
- Ability to integrate fundraising strategy with wider organisational goals.
Qualifications
- Professional qualification in fundraising, charity management, or related fields desirable but optional.
- Equivalent professional experience in fundraising, development, or resource mobilisation is acceptable.
Main Responsibilities/ Key Duties
- Develop, implement, and manage a comprehensive fundraising strategy aligned with the C.I.C’s mission, values, and long-term goals.
- Identify, research, and evaluate potential funding opportunities, including:
- Grant-making bodies
- Corporate partnerships
- Individual donors and community fundraising
- Prepare high-quality, persuasive funding proposals, applications, and reports that demonstrate impact and need.
- Maintain accurate records of all fundraising activities, donations, pledges, and communications to ensure transparency and accountability.
- Monitor fundraising performance against targets, providing regular reports and recommendations to the leadership team.
- Coordinate fundraising events, online campaigns, and community initiatives, including:
- Logistics
- Scheduling
- Volunteer and staff coordination
- Post-event reporting and follow-up
- Develop and maintain systems to track donor engagement, income, and compliance with legal and regulatory requirements, ensuring data is accurate and secure.
- Liaise with external partners, stakeholders, and supporters to strengthen networks, foster collaboration, and identify new funding opportunities.
- Ensure all fundraising activity complies with UK charity law, safeguarding requirements, and GDPR.
- Support leadership in strategic planning and decision-making around resource mobilisation.
- Contribute to building a culture of ethical fundraising, transparency, and donor stewardship.
- Provide guidance and mentorship to volunteers or junior staff involved in fundraising initiatives.
What This Role Offers You:
- The rare opportunity to shape the founding infrastructure of a pioneering C.I.C. and leave a lasting social legacy.
- Hands-on leadership experience in designing and running community-driven systems.
- Personal and professional transformation through exposure to survivor-led, values-centred work.
- A chance to meaningfully contribute to systemic change, empowering vulnerable communities and fostering accountability and truth.
What This Role Is Not For:
- Individuals seeking purely financial reward or hierarchical prestige.
- Those unwilling to work within a values-led, anti-capitalist framework.
- People expecting rigid structures or traditional corporate processes, our culture is emergent, collaborative and mission-driven.
If you are ready to step into a leadership role that blends strategy, action, and social impact, while building the systems and culture of a revolutionary survivor-led organisation, we want to hear from you. Apply now and help us transform truth into lasting change.
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Fundraising is not just income.
It is stewardship.
If you know that:
- Ethical fundraising sustains communities
- Pressure should never compromise values
- Leadership means saying no when needed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
- Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
- Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
- How much time can you give? As much as you want to do. We are flexible and like to work around you.
- Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Graphic Designer
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Graphic Designer to bring the visual identity of the project to life. From social media graphics to event branding and promotional materials, you will help ensure the festival’s visual storytelling is engaging, inclusive, and aligned with our mission. This remote volunteer opportunity is perfect for creatives looking to build a professional portfolio while contributing to a high-impact community event.
Position Overview:
The Graphic Designer will play a central role in shaping the visual communications for “Solta o Jogo” and other Quilombo UK initiatives. Working closely with the Creative Director and Marketing team, the designer will conceptualise and produce a range of creative assets across print and digital media. This is an ideal role for someone with strong design skills who is passionate about culture, community, and impactful storytelling.
Key Responsibilities:
Creative Development:
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Study design briefs and translate project goals into compelling visuals.
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Develop concepts, mock-ups, and final designs for social media, posters, presentations, merchandise, and web content.
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Ensure all graphics are visually cohesive, accessible, and aligned with brand guidelines.
Design Production:
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Use design software (e.g., Adobe Photoshop, Illustrator, InDesign) to produce high-quality visuals.
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Test designs across various formats (print, digital, mobile).
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Revise designs based on feedback from the team and stakeholders.
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Prepare final graphics and ensure they are formatted correctly for production and distribution.
Collaboration & Communication:
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Work closely with copywriters, programme leads, and event coordinators to integrate design into broader communication strategies.
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Present design ideas clearly to both technical and non-technical audiences.
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Attend creative planning sessions and contribute visual ideas to campaign strategies.
Required Qualifications:
Education:
Degree or current studies in Graphic Design, Fine Arts, Visual Communication, or a related field is desirable.
Experience:
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Proven experience in graphic design, either freelance or in a professional setting.
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A strong portfolio showcasing illustrations, branding, and layout design.
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Familiarity with Adobe Creative Suite or equivalent tools.
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Skills:
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Excellent visual design skills and a strong eye for detail, colour, and typography.
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Ability to manage time and priorities independently.
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Comfortable receiving and applying constructive feedback.
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Strong communication and collaboration abilities.
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Open to working across various creative formats and adapting style as needed.
Benefits:
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Contribute to the visual storytelling of a nationally recognised cultural event.
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Expand your design portfolio with real-world creative assets.
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Collaborate with a supportive and multicultural volunteer team.
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Receive feedback and mentorship to support your creative growth.
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Flexible schedule with full remote access.
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Local travel expenses reimbursed (if attending any in-person sessions or events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you driven by purpose over profit, and motivated to use words responsibly to shape public understanding?
Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Creative Copywriter / Campaign Storyteller to help define how our movement speaks — with clarity, courage, and care.
This is not a commercial copywriting role.
It is a truth-led storytelling role.
Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.
We are:
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Values-led
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Anti-capitalist
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Community-driven
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Decentralised by design
We are not here to produce promotional content for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with dignity and purpose.
This role offers the opportunity to shape how a movement speaks in public spaces.
About the Role
As our Founding Creative Copywriter / Campaign Storyteller, you will craft clear, compelling, and ethically grounded written content to support digital campaigns, fundraising initiatives, and community engagement during our build and early growth phase.
You will not inherit a finished brand voice or messaging system.
You will help shape and define it.
Your work will translate complex and sensitive issues into accessible, responsible communication. You will help move people toward meaningful action — not passive consumption — while ensuring that every piece of content reflects safeguarding commitments and cultural integrity.
This role blends creativity with strategic thinking. You must be comfortable writing across multiple formats, collaborating with campaign teams, and refining messaging based on feedback and insight.
Experience Qualification and Requirements
Essential / Highly Valued Experience
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Strong writing skills for digital audiences across multiple formats.
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Demonstrable experience in copywriting, storytelling, or campaign messaging.
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Ability to write about serious and sensitive topics without sensationalism or harm.
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Understanding of how language influences trust, behaviour, and decision-making.
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Experience producing written content across platforms.
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Ability to adapt tone and messaging for different audiences and channels.
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Willingness to work within trauma-informed, safeguarding, and ethical communication frameworks.
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Ability to collaborate with designers, analysts, and campaign leads.
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Confidence receiving and applying feedback.
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Equivalent professional or voluntary experience accepted.
Desirable / Can Be Developed
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Experience working in non-profit, CIC, or community-led organisations.
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Experience supporting fundraising or awareness campaigns.
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Familiarity with retention, lifecycle, or supporter journey design.
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Experience working in safeguarding-led environments.
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Ability to adjust storytelling strategy based on performance data and feedback.
Qualifications
Formal qualifications are not required.
Equivalent practical experience in creative copywriting or campaign storytelling is highly valued.
Main Responsibilities / Key Duties
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Design, develop, and deliver written and narrative content for digital campaigns during the build and early growth phase.
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Create campaign copy across platforms, including social media, website pages, and email campaigns.
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Develop core messaging frameworks for fundraising, awareness, and engagement campaigns.
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Shape story-led approaches that centre survivor dignity, accuracy, and consent.
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Produce scripts, story outlines, and narrative structures for:
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Video content
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Audio or podcast material
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Multimedia campaigns
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Adapt messaging for different audiences, platforms, and campaign objectives.
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Work closely with designers, analysts, and campaign leads to align story with strategy.
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Ensure all written content aligns with safeguarding policies, ethical standards, and tone guidelines.
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Maintain consistency of voice and language across digital marketing outputs.
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Contribute creative ideas for campaigns, themes, and story-driven initiatives.
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Review and refine copy based on performance insights, feedback, and learning.
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Support campaign testing and iteration through evidence-informed storytelling.
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Flag potential safeguarding, reputational, or ethical risks within content.
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Help define and document the C.I.C.’s written voice and storytelling principles.
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Support the development of scalable, sustainable content practices not dependent on single individuals.
What You Gain
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Founding-level experience in creative copywriting and campaign storytelling.
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Strategic exposure to values-led communications and safeguarding-centred messaging.
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Leadership insight into managing sensitive information responsibly.
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Direct contribution to C.I.C. sustainability and long-term impact.
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Opportunity to help define the voice of a survivor-led movement.
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Priority consideration for future paid roles as the C.I.C. scales.
This Role Is Not Suitable If You:
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Prefer low-responsibility volunteer work.
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Prefer writing purely promotional or commercial content.
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Are seeking short-term portfolio pieces without commitment.
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Are uncomfortable engaging with difficult or emotional subject matter.
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Prefer working without collaboration, feedback, or safeguarding frameworks.
Next Steps
Shortlisted applicants will be invited to:
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A values-led conversation
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A practical discussion about creative copywriting and campaign storytelling
If you understand that language carries power — and that storytelling must protect as much as it persuades — we want to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for African and Diaspora history and a vision for empowering communities through knowledge? Tell My Truth and Shame the Devil C.I.C. is seeking a dynamic Book Club Coordinator (African & Diaspora History Lead) to join our founding volunteer team. This role is central to curating, facilitating, and promoting a transformative learning space that nurtures understanding, critical thinking, and cultural pride for survivors, young people, and community members.
As Book Club Coordinator, you will design, manage, and facilitate a structured book club programme focused on African and Diaspora history, literature, and thought leadership. You will work closely with the Membership Director and Community Engagement Manager to ensure the club fosters critical reflection, inclusive discussion, and actionable learning. This role combines operational coordination, educational facilitation, and community engagement, offering a unique opportunity to impact knowledge sharing and collective empowerment.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Strong knowledge of African and Diaspora history, literature, political thought, and cultural movements
- Experience in facilitation, teaching, programme coordination, or group learning environments
- Excellent communication, storytelling, and group leadership skills
- Ability to engage diverse participants in respectful, inclusive, and meaningful dialogue
- Confidence holding complex conversations around history, power, identity, and resistance
- Ability to motivate participation and sustain group energy over time
- Strong organisational skills, including session planning and follow-up
- Ability to document discussions and translate insights into learning outcomes
- Experience working in community, grassroots, or culturally rooted spaces
- Commitment to collective learning, cultural integrity, and community-centred education
- Reliability, consistency, and a collaborative approach to programme delivery
Desirable / Can Be Developed
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Competence with digital tools for scheduling, virtual engagement, and content sharing (e.g. video platforms, shared documents, community spaces)
Qualifications
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Formal qualifications in history, education, cultural studies, or related fields are welcome but not required; equivalent professional or lived experience is equally valued
Main Responsibilities/ Key Duties
- Curate reading lists and learning materials: Develop thoughtful, accessible reading lists focused on African and Diaspora history, literature, political thought, and cultural movements. Select texts that reflect diverse geographies, time periods, and perspectives, balancing academic depth with community accessibility.
- Plan and facilitate book club sessions: Organise, schedule, and lead regular book club sessions in both online and in-person formats. Design session structures that support preparation, discussion flow, and inclusive participation. Create a welcoming environment that encourages shared learning rather than hierarchical instruction.
- Lead critical discussion and reflection: Facilitate informed, respectful, and challenging conversations that encourage participants to analyse texts critically, reflect on historical and contemporary relevance, and apply learning to personal, collective, or organisational contexts.
- Participant engagement and learning tracking: Monitor attendance, participation levels, and learning outcomes to assess engagement and identify opportunities for improvement. Adapt facilitation approaches based on participant feedback and group dynamics.
- Coordinate guest contributors: Identify, invite, and coordinate guest speakers, authors, historians, or subject matter experts whose lived experience or expertise enhances discussion and deepens understanding of selected themes.
- Digital collaboration and engagement: Work with digital teams to support virtual sessions, share reading materials, discussion prompts, and supplementary content. Encourage ongoing dialogue through online platforms between sessions.
- Documentation and programme development: Capture key discussion points, insights, and participant feedback. Contribute to reflective summaries and recommendations that inform future reading selections and programme development.
- Link to wider CIC initiatives: Align book club themes with broader CIC educational goals, membership programming, and community initiatives. Support the integration of learning into collective practice, leadership development, and cultural programming.
What This Role Offers You:
- Leadership experience in designing and facilitating an educational programme with social impact.
- Personal growth through engagement with communities, critical reflection, and cultural education.
- Opportunity to shape a flagship learning initiative within a pioneering, values-led CIC.
- The satisfaction of empowering participants to connect with their history, identity, and collective culture.
What This Role Is Not For:
- Individuals seeking purely administrative tasks or content curation without engagement.
- Those unwilling to guide discussions that challenge assumptions and promote accountability.
- People expecting rigid, pre-defined responsibilities—this role requires creativity, facilitation skills, and adaptive problem-solving.
If you are ready to lead learning, inspire critical engagement, and strengthen community knowledge of African and Diaspora history, we want to hear from you. Apply now and become a key driver of transformative cultural education.
A Final Word
Learning is about people, not just books.
If you know that:
- Trust is built through thoughtful facilitation, care, and intellectual honesty
- Respectful handling of stories, histories, and lived experiences is a safeguarding responsibility
- Listening deeply and honouring diverse voices keeps learning communities strong
…then you understand the heart of leading a book club rooted in African and Diaspora history.
The client requests no contact from agencies or media sales.
Objective
ZAKKI is seeking an experienced digital and social media professional with a background in brand visibility and awareness, increasing followers and engagement, and authoring and curating brand-centric content that’s in line with style, voice, and tone. Reporting to the Chairperson, the Digital Marketing Manager will actively develop ZAKKI’s brand engagement to boost the SEO across the website and social media channels including Twitter, Facebook, LinkedIn, and others.
Context
ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and distribution to help the elderly and people with disabilities who work in the informal sector to get better livelihood through micro-business management, giving them greater market exposure.
Currently, we are still redesigning ZAKKI fully function product. We are expecting to develop the ZAKKI fully function product in the upcoming years.
ZAKKI is a non-profit foundation, and all ZAKKI teams and volunteers do not receive a salary. In return, the volunteer can enlist their contribution as part of ZAKKI as their portfolio during executing the project and upon the project completion. Furthermore, English proficiency will be required as the central communication, both in the documentation and verbal communication.
ZAKKI provides equal volunteering opportunity for everyone regardless of age, sex/gender, color, race, creed, nationality/origin, marital status, sexual orientation, political belief, or disability that does not prohibit essential performance job functions. All matters relating to volunteering are based upon one's ability to perform the job, as well as one's dedication to ZAKKI's Mission and needs.
Engagement Description
The Content Creator will actively develop ZAKKI’s brand engagement across website and social media channels including Twitter, Facebook, LinkedIn, and others. As a member of the Communications and Marketing Department, you’ll develop tactics to build brand visibility and awareness; grow a following and increase engagement; and author and curate brand-centric content that’s in line with ZAKKI style, voice, and tone.
You'll work cross-functionally to help communicate the latest happenings from ZAKKI and the social caused that we are advocating. You’ll develop benchmarks for our social media metrics and creative strategies for reaching our goals (most importantly, increasing followers and engagement and driving visitors to our website). Also, as an advocate for social media within ZAKKI, you’ll monitor our peer landscape along with trends, social conversations, and feedback in order to develop and implement recommendations to grow engagement, increase brand advocates, and deepen online relationships. You’ll also track weekly and quarterly analytics against benchmarks.
We're looking for a thoughtful, creative, and proactive communicator with an incredible attention to detail who can transform complex topics and issues into engaging social content that compels audiences to follow, interact with, and support our mission.
Responsibilities
• Develop and drive social media strategy in collaboration with the ZAKKI team
• Create original content--including copy, graphics, and video--for ZAKKI's official social media channels, both organic presence.
• Develop creative digital campaigns to drive support (collaboration, funding and partnerships) and recruit volunteers
Qualifications
We’re looking for someone who is:
- A skilled and creative content creator
- An enthusiastic self-starter who gets stuff done
- A collaborator and convener
- Quick-witted
- Intrapreneurial
- Intellectually curious
- Willing to try new things
- Values-aligned and understand the bigger picture
We’re also looking for someone with these qualifications:
• Enjoy working for digital media with Twitter, Facebook, LinkedIn, Instagram, and YouTube
Experience in developing social media strategy, managing social media channels, increasing brand awareness, and growing social engagement
• Excellent writing and editorial skills with the ability to translate technical information clearly and effectively to a general audience
• Proficient with social media management tools like Hootsuite, Buffer, and Sprout
• Creative and basic graphic design and video skills using Canva and video editing tools
• Attention to detail
• Fluency with the basic principles of cost per click, impression, and reach
• Alignment with and ability to articulate ZAKKI’s mission and values, preferably with familiarity communicating about social caused, social inclusion, transparency, economics inclusion.
Interested applicant required to fill up this Google Form, based on the team he/she interested to be part of;
https://forms.gle/QzsA56SJZvCxFBey8
select role Content Creator
To become a socially-based technology platform with integrity, setting trends and assisting others in making the world a better place for everyone
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you.
Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.
What is a caseworker?
Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time
• Meeting clients and completing a form to assess their circumstances
• Sign-posting clients onto local services providing specialist advice
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background and their dependents
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support will you receive?
• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact. •
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
What skills or experience do you need?
• Good listening and communication skills including written and spoken English
• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
• Access to public transport or a car to travel to appointments with clients
• Friendly and approachable with some experience of coordinating people and admin
• Practice confidentiality and data protection in line with SSAFA policies.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood.
We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries.
We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.
The Social Media Assistant supports our organisation in building and engaging with our online community. This role helps raise awareness of our work, share important updates, and create meaningful, accessible content across our social media platforms and communications channels.
Key Responsibilities:
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Create engaging and accessible social media content, including posts, graphics, short videos, and community updates.
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Support the planning and scheduling of social media content in line with campaigns, events, and organisational priorities.
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Help produce and distribute monthly newsletters to keep our community informed about news, opportunities, and updates.
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Monitor and moderate social media platforms to help maintain a safe, welcoming, and inclusive online space.
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Respond to inbox messages, comments, and general enquiries in a friendly, professional, and timely manner, escalating queries where needed.
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Support promotion of events, services, and community activities.
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Contribute ideas to help improve engagement and grow our online presence.
Skills and Experience:
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Good written communication skills with the ability to create engaging and clear content.
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Creativity and enthusiasm for social media and digital communication.
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Confidence using social media platforms.
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Familiarity with Facebook, Instagram, LinkedIn, BlueSky, and YouTube is desirable.
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Basic digital skills such as scheduling posts, using content creation tools, or editing images/videos (desirable but not essential).
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Ability to follow organisational guidance, tone of voice, and confidentiality expectations.
Personal Qualities:
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Willing to work collaboratively as part of a team.
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Interest in supporting community engagement and awareness raising
Support and Training:
Training, guidance, and ongoing support will be provided. Volunteers will work closely with staff and other volunteers and will be supported to develop skills and confidence in social media and communications.
We are working toward a world where Autistic parents are empowered, celebrated, and supported to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you help us to bring in the funds we need to make the food bank a success?
We are looking for a volunteer Fundraising Lead to play a significant role in shaping a fundraising strategy, help raise awareness of Bounds Green Food Bank (BGFB) and generate income through events, projects and fundraising activities.
We currently raise money through grants, individual donations and community projects. We would like to broaden our fundraising initiatives and are looking for someone to raise funds, meet fundraising targets, raise our profile with key funding partners, and inspire relevant groups to support us.
About Bounds Green Food Bank:
Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items and helping alleviate household food insecurity. We strive to promote social inclusion by supporting people and families in crisis situations and needing assistance.
The role:
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Work with the Board of Trustees to agree a fundraising strategy, including setting annual fundraising targets
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Help to develop a fundraising team
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Identify income-generating opportunities and develop projects
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Build, develop and maintain relationships to secure funding
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Provide guidance to other teams that support fundraising initiatives e.g. the Grants Writing Team, Events Team and the Communication Team
Person specification:
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Passionate about food insecurity and reducing social isolation
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Experience working in a fundraising role, including grants, trusts and foundations
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Ability and willingness to work to financial targets
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Excellent interpersonal and communication skills, and attention to detail
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Able to work flexibly and under pressure
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Ability to be creative and entrepreneurial in order to find new ways to raise funds
Benefits:
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Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)
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Join free social events for volunteers (such as picnics, walks, creative workshops and celebration events)
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Give back to the community - one of the NHS’ 5 Ways to Wellbeing!
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Gain a sense of community and meet the huge team of volunteers
PLEASE ensure your phone number and email address are on your CV!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.
The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:
- Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
- Scheduling and posting regular social media content.
- Help develop social media campaigns and day-to-day activities.
- Prepare graphics for sharing across channels.
- Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
- Capture and report on monthly data from across all social media platform.
- Lead on Social Media meetings or the social media section of Comms meetings.
- Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
- Develop, manage content and maintain social media objectives and targets.
- Supporting the Social Media Team to ensure our social media platforms are regularly updated.
- Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
- Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
- Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
- Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
- Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
- Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
- Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.
Key Skills or Qualifications
- Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
- Experience of managing a team and projects.
- The ability to inspire people to act and get involved internally and externally.
- Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
- Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
- Be proactive and show initiative, with the ability to volunteer unsupervised.
- Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
- Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
- Strong strategic development, project management and articulate communication skills.
- Good attention to detail and accuracy, with succinct writing and proof-reading skills
- Able to establish and maintain effective working relationships with other volunteers and staff.
- Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
- Ability to be innovative and creative.
- Ability to be flexible and have a 'can do' approach.
- Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
- Confidence in communicating on Zoom or by email.
Key Benefits
- Voluntary Experience: Gain practical real-world experience working in social media management.
- Supportive Team: Collaborate with a passionate team working on projects.
- Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
- Portfolio content for future job applications.
- Opportunity to contribute to a meaningful cause.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.




