Digital support officer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be involved in an opportunity to help tackle immediate social and environmental issues?
now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing
social and environmental issues, in partnership with charities. People can often feel
overwhelmed by large-scale problems and powerless to help, but all of us have huge power
to drive change. This is where now-u comes in.
We connect people looking for ways to make a difference with impactful organisations and
actions, enabling regular learning and action to tackle key local and global issues. By
combining the actions of each of us, the now-u community can play a huge part in driving
positive change.
Your role:
now-u is looking for a motivated volunteer to support our email marketing activities. This role involves writing and scheduling monthly email newsletters using a campaign summary brief and existing visual template, as well as reviewing performance statistics to help optimise future campaigns and improve audience engagement.
We’re seeking someone with strong copywriting skills who can tailor written content to different audiences, alongside a creative eye and basic graphic design experience (or a willingness to learn). A positive, can-do attitude and enthusiasm for contributing to a collaborative marketing and communications team are essential.
What you will be doing:
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Work with the Marketing Lead in creating and implementing an email marketing strategy aligned with the organization's goals and target audience.
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Maintain an email marketing calendar.
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Create engaging and compelling newsletter content.
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Schedule monthly newsletters.
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Review performance statistics to drive improvements.
Qualifications/Experience
Newsletter experience would be desirable but marketing experience would be essential
This is an opportunity to provide really important support to a new project that we hope could
really make a positive difference in the world. You would also become part of a small friendly
volunteer team who would love to work collaboratively on any other ideas you may have
regarding the app.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
- Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
- Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
- Referrals and resources to connect families with additional community services.
Scope and Span
The Baby Bank Manager leads the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service. This role is critical as WFRC stabilises and restructures following recent operational disruptions. The postholder will oversee volunteer coordination, stock and inventory systems, client service delivery, corporate volunteer engagement, and compliance reporting.
This position requires a strong balance of operational leadership, administrative oversight, and compassionate service delivery, ensuring that the Baby Bank operates efficiently, sustainably, and in alignment with funding and safeguarding requirements.
WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The Baby Bank Manager plays a key role in embedding structured systems that ensure continuity beyond individuals.
Roles and Responsibilities
- Operational Leadership: Oversee daily Baby Bank operations, manage referrals and appointments, ensure safe and dignified support for families, and gradually scale services in line with capacity.
- Volunteer & Corporate Coordination: Recruit, induct, supervise, and retain volunteers (including structured reviews and scheduling), prevent burnout, and coordinate corporate volunteer days effectively.
- Stock & Service Delivery Management: Manage inventory intake, sorting, storage, safety standards, stock monitoring, and ensure smooth distribution of baby items.
- Administration, Systems & Reporting: Maintain accurate digital records, update databases, support workflow systems, ensure data protection compliance, and track service data for funding and impact reporting.
- Leadership, Compliance & Governance: Attend meetings, communicate with leadership, escalate issues, uphold safeguarding and policy standards, and support overall organisational administration.
Qualifications
- Must be a female candidate living in Wolverhampton (due to the sensitive nature of the role and need for local community knowledge).
- Experience in service coordination, community services, or charity operations preferred
- Experience managing volunteers or small teams but not required
- Strong administrative and record-keeping background
- Basic proficiency in Microsoft Office and digital systems
- Understanding of safeguarding and confidentiality principles
Skills
- Strong leadership and organisational skills
- High attention to detail
- Excellent interpersonal and communication abilities
- Empathy and sensitivity when working with vulnerable families
- Ability to build structure in previously unstructured environments
- Problem-solving and decision-making skills
- Ability to manage multiple priorities in a rebuilding phase
- Accountability and reliability
Pay Rate: £12.00 - £14.00 per hou
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



The client requests no contact from agencies or media sales.
Chief Operating Officer (COO) – VOLUNTEER
Flexible but Highly Recommended 5–10 hours per week | Shoreditch, London | Start‑Up Youth Social Mobility Charity
About REMIX
REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.
We are in the exciting early stages of building something bold, vibrant, and community‑powered — and we’re looking for a passionate, entrepreneurial COO (Volunteer) to help shape REMIX’s operational heartbeat from the ground up.
The Role
We are seeking a driven, organised, and people‑centred Chief Operating Officer (COO) (Volunteer) to lead REMIX’s operations and work closely with the CEO (Volunteer) to guide the charity through its start‑up phase and beyond. This is a hands‑on, strategic, and highly collaborative role for someone who thrives in early‑stage environments and loves turning vision into reality.
As COO (Volunteer), you will help build the systems, processes, culture, and operational foundations that will allow REMIX to grow sustainably and deliver high‑impact programmes for young Londoners.
Time commitment: Flexible but recommended around 5–10 hours per week, including:
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Bi‑monthly Board meetings
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Working groups and leadership sessions
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COO (Volunteer) duties, operational planning, partnership building, and organisational development
Key Responsibilities
As COO (Volunteer), you will:
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Lead REMIX’s day‑to‑day operations, ensuring smooth, effective, and values‑driven delivery.
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Work closely with the CEO (Volunteer) to develop and implement organisational strategy, systems, and processes.
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Build operational frameworks for programmes, safeguarding, volunteer management, and quality assurance.
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Support the development of policies, procedures, and internal structures as the charity grows.
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Oversee operational risk management and ensure compliance with charity regulations.
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Foster a positive, collaborative culture across volunteers, mentors, and Trustees.
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Drive innovation, problem‑solving, and continuous improvement across all areas of the charity.
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Represent REMIX with professionalism, warmth, and credibility when engaging with partners and stakeholders.
This role blends leadership, operations, people management, and strategic development — perfect for someone who enjoys variety, pace, and impact.
What We’re Looking For
You don’t need previous COO experience — we welcome people stepping into senior leadership for the first time. What matters most is your passion, your drive, and your ability to lead with purpose.
We’re looking for someone who is:
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Passionate about social mobility, youth empowerment, and fairness.
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Entrepreneurial, proactive, and excited by building something new.
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A strong communicator with excellent people skills.
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Confident working collaboratively with the Volunteer CEO, Trustees, volunteers, and partners.
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Equally comfortable working independently and taking initiative.
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Organised, reliable, and able to create structure in a start‑up environment.
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Compassionate, emotionally intelligent, and community‑minded.
Experience in operations, programme delivery, charity management, safeguarding, or organisational development is beneficial — but not essential if you bring strong leadership potential and a willingness to learn.
Why Join REMIX?
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Play a central role in shaping the operational foundations of a start‑up charity with huge potential.
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Help build a movement that champions equity, compassion, and opportunity.
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Influence culture, systems, and long‑term sustainability from day one.
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Work with passionate Trustees and volunteers who care deeply about young people.
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Gain senior leadership experience in operations, strategy, and organisational development.
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Make a meaningful, lasting impact on the lives of young Londoners.
This is your chance to build the engine of a movement.
CLOSING DATE: Monday 30th March 2026, before 5pm
REMIX
To empower. To inspire. To transform.
To remix young peoples lives across London, boosting their social mobility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer (Volunteer)
EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.
We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.
*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.*
Role Profile
Join us as part of our Communications team to help deliver powerful content for our internal & external communications strategy. You will be working alongside the Communications Manager & Communications Officer to develop our digital content & increase our presence on social media platforms. Provide creative support for enhancing donor prospects, generating demand & increasing engagement through compelling narratives to support EAU projects & fundraising initiatives.
ROLE & RESPONSBILITIES
- Write engaging, accessible copy for social media posts, blogs, and newsletter updates.
- Develop storytelling materials, such as case studies and fundraising spotlights, aligned with EAU’s brand voice.
- Ensure alignment with the EA communications calendar and major WASH/sector events.
- Work within established brand and content guidelines to ensure consistency.
- Work to project briefs and meet agreed timelines; maintain clear communication with other volunteers.
- Understand how data and analytics informs content performance
KEY REQUIREMENTS
ESSENTIAL:
Experience:
- Proven ability in creation of high-quality social media content
- Strong copywriting, research and storytelling skills (long-from and short-form).
- General understanding of social media best practices.
- An eye for visual consistency and experience working with brand guidelines/briefs.
- A proactive, collaborative, flexible, and self-directed approach to volunteering
Skills:
- Familiarity with tools such as Monday, Google Analytics, Notion, or Mailchimp.
- Knowledge of tools like Monday/Buffer to track tasks and maintain project visibility.
DESIRABLE:
- Skilled at photo & video editing, & graphic design
- Willingness to work flexible hours, including evenings and weekends, and to travel as needed.
- Previous experience within the voluntary or charity sector is advantageous.
- Experience working with virtual teams.
BACKGROUND
Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability
Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions
Objectives:
· To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
· To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
· To take action to protect the natural environment, reduce pollution and tackle climate change
KEY ACHIEVEMENTS:
· 32,866 people with improved access to safe water
· 11,044 people with improved sanitation
· 11,755 people with improved WASH knowledge and skills
· 3,877 people with improved menstrual hygiene knowledge
· British High Commission award winner
VALUES:
At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.
Why volunteer for EAU?
By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world. If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.
Interviews will take place via MS Teams where you will meet an informal panel of volunteers.
Data Protection and Privacy:
As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.
You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.
DEI statement:
EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.
We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.
‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).
To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
We're looking to appoint two new trustees to the board of St Petrocs. Trustees play a vital role in guiding the direction and strategy of the charity. As a member of the board, you’ll help ensure the charity is aligned with its mission, legally compliant and financially sound.
Our trustees play a crucial role in guiding St Petrocs, ensuring we stay true to our values, vision, mission and goals. They provide support and direction to the Chief Executive and staff, helping us make a real difference in the lives of those facing homelessness.
Trustees help steer St Petrocs in the right direction by offering support and constructive challenge to the leadership team. They ensure decision-making is fair and effective, always balancing the needs of the people we support with the responsible use of our resources. Through their guidance, trustees help us stay focused on our mission and create lasting change.
Shortlisted candidates will be invited to meet the Chair, Vice-Chairs and Chief Executive on Monday 16th March 2026. Successful candidates will be invited to participate as a guest in the Board Meeting taking place on Wednesday 25th March, prior to consideration for formal approval by the board.
What you'll be doing.
- Help shape and protect the charity’s vision and values, making sure we stay true to our mission to support people facing homelessness
- Make sure we’re doing things the right way, keeping everything transparent, accountable and in line with legal and ethical standards
- Think about the big picture, help us spot potential risks and make decisions that keep the charity safe and sustainable
- Be a voice for the charity in the community, build connections, raise awareness and help influence positive change
- Keep an eye on how well we’re making a difference and look for ways to improve and grow
- Bring your perspective and experience to guide our priorities and make thoughtful, informed decisions
- Uphold the charity’s safeguarding responsibilities and commitment to diversity and inclusion
What are the time commitments?
- Induction: New trustees complete an induction program, which includes visits to our services and meetings with staff to get up to speed. Whether you have previous experience as a trustee or are completely new to the role, we will provide an induction and ongoing training to ensure you understand and can fulfil your role.
- Term Length: Trustees serve for a three-year term, which can be renewed.
- Board Meetings: The board meets quarterly, with additional meetings as needed. These are typically on Wednesday mornings for about two hours at our office in Truro, Cornwall. Meetings are scheduled in advance for the entire year and documents are sent out two weeks before each meeting. Online links to meetings are also available.
- Ongoing Involvement: Trustees are kept up to date with regular information on client services, finance and other important matters. The usual commitment for time is between 1-2 days per month, which includes the time needed to prepare for and attend meetings.
- Events: Trustees are invited to attend events throughout the year to support and represent St Petrocs.
Who would make a great trustee?
At St Petrocs, we believe that great trustees bring a variety of skills, perspectives and life experiences. Our board is made up of individuals with expertise in areas such as law, social care, education, health, business, finance and lived experience of homelessness. We regularly review the board’s composition to ensure we have the right mix of skills to guide our work effectively.
Following a recent audit, the board has identified a gap and is therefore specifically seeking to fill one of the two vacancies with a trustee who has strong skills and understanding of the digital sector. This individual will bring valuable insight into areas such as digital strategy, technology, data, and online engagement, helping to ensure the organisation is well-equipped to navigate an increasingly digital landscape.
We encourage applications from people from all walks of life and diverse backgrounds, as we know that a variety of experiences and perspectives strengthens decision-making. We particularly welcome people of all ages, cultures and backgrounds to help ensure our board represents the community we serve.
We are particularly committed to including trustees who have lived experience of homelessness. We believe that those who have experienced homelessness can offer invaluable insights and help ensure our work is rooted in the real needs of the people we support.
If you’re passionate about making a real difference and bringing your unique perspective to our work, you could make a great trustee for St Petrocs.
We're looking to appoint trustees who can offer:
- A commitment to our core values: Person Centred, Passionate, Empowering, Honest & Courageous
- Passion for St Petrocs’ mission and local impact
- Critical challenge without confrontation
- Support for one another
- Openness and honesty
- Structured feedback - upwards and downwards
- A differing perspective - a fresh pair of eyes and ears
- A sounding board
- Rational and constructive thinking without being emotive to the subject
- Teamwork, integrity and reliability
- A willingness to learn, contribute ideas and ask questions
As a Cornish charity, our work is rooted in the communities, culture, and particular challenges of Cornwall. We therefore seek trustees who have a genuine connection to, or understanding of, Cornwall and its people. Trustees do not need to be based in Cornwall, but they should be able to demonstrate an appreciation of the unique local context and a commitment to people experiencing homelessness here in Cornwall.
Please note that no previous board experience is necessary – full training and support will be provided.
What are the benefits of becoming a trustee?
Being a trustee is a challenging, interesting and deeply rewarding role because you’ll see how your work directly contributes to our mission of working to end homelessness in Cornwall. As a trustee, you’ll have the chance to give back to your local community and use your life experiences and skills in a board-level environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Protects Our People and Our Purpose
At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.
Purpose of the Role
This role is responsible for:
- Protecting members from harm
- Preventing retraumatisation
- Upholding community standards
- Supporting moderators and volunteers
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.
To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.
Experience Qualification and Requirements
Essential experience
- Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
- Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
- Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
- Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
- Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
- Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.
Essential skills
- Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
- Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
- Clear written communication skills for incident logs, escalation summaries, and internal reporting.
- Sound judgement and emotional resilience when working with distressing or sensitive material.
- Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
- High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
- Confidence following structured protocols, checklists, and escalation routes without deviation.
Desirable (not required)
- Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
- Experience delivering safeguarding or moderation training to volunteers or staff.
- Familiarity with UK safeguarding expectations and referral processes.
- Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.
Formal qualifications
- Formal qualifications are not required; equivalent professional experience is essential.
- Full training will be provided on CIC-specific safeguarding and moderation protocols.
Main Responsibilities/ Key Duties
- Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
- Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
- Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
- Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
- Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
- Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
- Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
- Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
- Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
- Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.
This role is not suitable if you:
- Avoid conflict or risk
- Seek casual, low-commitment volunteer work
- Are unable to follow structured protocols
- Prefer creative or posting roles over operational responsibility
- Expect immediate paid employment
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and accountability
- Paid roles will emerge as funding and sustainability allow
Next Steps
Shortlisted applicants will be invited to:
- A values-led and ethics conversation
- A practical safeguarding scenario discussion
If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.
A Final Word
Safeguarding is about people, not procedures.
If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a few brilliant people to join us as Trustees at Harrogate Skills 4 Living — and if you care about inclusion, safeguarding, and good governance, you might be exactly who we need.
HS4L supports adults with learning disabilities and autism through a mix of learning programmes, a community café, a chocolate‑making social enterprise, a Day Service ,two residential care homes, and supported living flats. It’s a vibrant, hands‑on organisation with a big heart and a growing footprint.
As we plan for long‑term financial sustainability, we’re keen to bring in trustees with experience in areas like finance, HR, safeguarding, social care, digital, or social enterprise. Most of all, we’re looking for people who believe in safe, high‑quality support and want to help shape our future.
If that sounds like you — or someone you know — I’d love to chat.
Julia Moor CEO
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rephael House are looking for a creative and committed volunteer to support our social media presence and help us reach more people in need.
Role Purpose
The Social Media Volunteer will help raise the profile of Rephael House, promote our services, strengthen engagement with our community, and support our fundraising efforts through effective online storytelling and digital communication.
Key Responsibilities
- Develop and suggest ideas for engaging social media posts across Facebook, Instagram, and TikTok.
- Create visually appealing content (graphics, short videos, reels, stories) aligned with our messaging.
- Plan and schedule posts to ensure consistent communication.
- Work with the CEO and wider team to understand priorities, themes, campaigns, and upcoming events.
- Help shape a simple social media strategy to promote our services and increase our reach.
- Support campaigns aimed at raising awareness, increasing referrals, and encouraging donations.
- Monitor engagement and suggest improvements to help us grow.
- Ensure content reflects our values, tone, and safeguarding standards.
What We’re Looking For
- Experience with social media platforms (Facebook, Instagram, TikTok) or a willingness to learn.
- Creative mindset with an eye for design and impactful storytelling.
- Good written and verbal communication skills.
- Strong organisation and planning abilities.
- Ability to work independently and reliably.
- Interest in mental health, community support, or the charity sector.
What You’ll Gain
- Experience working in a small but passionate charity.
- Opportunity to build your social media and digital marketing portfolio.
- Flexibility to volunteer remotely and fit around your schedule.
- The chance to make a meaningful impact by helping vulnerable people access support.
The client requests no contact from agencies or media sales.
This is an exciting time to join the Endometriosis UK trustee board, as the organisation expands and develops to achieve the changes that are needed to support those affected by the disease and to drive down diagnosis time. We are looking for a new Treasurer to build on this momentum to strengthen our organisation and bring about change for those with endometriosis. We have a skills-based board, with Trustees having one or more identified skills, with the overall membership of the Board providing the complete set of skills.
Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:
• Provide support to those with endometriosis and their families and friends
• Provide clear, objective information about the condition and its treatments
• Raise awareness amongst health professionals and the general public about the condition
• Support research into endometriosis.
This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.
Time commitment:
• Five meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings).
• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group. Trustees are also invited to attend Endometriosis UK events.
We are recruiting for one new treasurer to join the board. We are particularly looking for:
• Personal or professional experience of diversity and inclusion issues
• Marketing and digital marketing
• Communications and social media
• Campaigning and achieving change
• Experience of working in Primary Care
• Charity finance experience
• Currently living in Northern Ireland, Scotland or Wales
Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.
We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.
The role will start at a Board meeting on 28th November 2026, when our current Treasurer reaches the end of their 6-year term of office. Prior to the roles starting, the incoming Treasurer will have the opportunity to observe a Board meeting in September, and induction will be planned in October.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.