Engagement volunteer roles

Main purpose of role:

To take on the responsibilities of our direct social media output.

To support our communications and marketing work.

To help with creating content for our newsletters, social media, print media and other promotional material over time.

Main duties will include:

1. Create content to be attractive, informative and inclusive.

2. Post across Instagram, Blue Sky, Facebook, TikTok and LinkedIn to promote the organisation

3. Support designated team members to utilise social media to thank and engage our supporters, doners and funders.

4. Form key relationships with organisations and brands.

5. Create new ideas to make the best use of our social media to improve our engagement with the unpaid carers we support, and existing and potential volunteers.

6. Collaborating with other team members to contribute to and adhere to the wider communications strategy.

7. Maintain strict GDPR and confidentiality practices at all times.

8. Monitor and report on engagement rates of each post/platform to inform our messaging.

9. To carry out the above tasks in accordance with the policies and procedures of Carers Trust Hillingdon & Ealing. 

Person Specification

• A good understanding of the best practice for maximum social media engagement (i.e: best time of day to post, how to write comments and captions that will gain engagement) and a willingness to learn more about this.

• Strong communication skills

• Awareness of latest social media trends and etiquettes

• Enthusiastic, proactive and excited to take on their own project

• Creativity and Canva skills

• Good team player

• A keen interest in social media

• An interest in our work with unpaid carers

• A commitment to equality, diversity and inclusion

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational 

skills.

• Confidence building: Engage with funders, local businesses, and the public in meaningful ways.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirements

• Flexible working hours and days.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling. 

York Archaeological Trust for Research and Excavation Limited, an educational and research charity, is currently looking for a new trustee specialising in finance to join its board during an exciting period of development.

Having celebrated our 50th anniversary in 2022, we are committed to building on the vision that began with the Coppergate excavation in York and the opening of the internationally renowned JORVIK Viking Centre, and to harnessing archaeology for educational and public benefit. Engaging with more than 1.2 million people annually, and with centres of archaeology and conservation in York and Nottingham we work throughout the UK and internationally providing leading-edge field investigation, analysis and connecting communities with their past.

We are keen to hear from those who can offer expertise and experience in strategic financial management. With succession planning in mind for the role of Chair of our Finance and Audit Committee, we are seeking a candidate with considerable professional financial expertise, ideally underpinned with a formal first-tier accounting qualification, proven commercial acumen and strong leadership skills to scrutinise, challenge and oversee the entirety of the Trust’s finances. Whilst a formal accountancy qualification is desirable, we will also consider candidates who have had substantial experience of corporate or charity governance, financial analysis and scrutiny at a strategic level.

Business experience of the charity sector from either an employed or voluntary capacity would also be an advantage.

Trustees are appointed for a three-year term, renewable to a maximum of nine years. The role includes a commitment to attend four board meetings per year and the Annual General Meeting. Trustees are also expected to contribute some additional time to sub-committees and/or Steering Groups in line with their interests and expertise. Trustees are not remunerated, but we can cover reasonable travel and accommodation expenses.

The closing date for applications is Friday 28th August 2026, and we expect interviews for short-listed candidates to be held in the second half of September 2026.

To apply, please send a letter to us explaining the reasons for your interest and outlining what you could contribute to this role, together with your CV.

Trustee

Age UK Lewisham & Southwark is seeking to appoint several new trustees as part of its ongoing Board development and succession planning.

Location: Lewisham & Southwark, London (Board meetings held in Southwark)
Salary: Voluntary, unpaid (reasonable expenses reimbursed)
Hours: Approximately four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee and occasional engagement between meetings.

About Age UK Lewisham & Southwark

We work to support older people and other vulnerable members of our communities, helping to reduce poverty, loneliness, exclusion and inequality, and enabling people to live with dignity, independence and connection. As demand for our services continues to evolve, we are looking for trustees who can help ensure the charity remains resilient, responsive and impactful for the people we serve.

This is an opportunity to join the Board of a well-established and respected local charity at an important stage in its development.

The Board is actively shaping the charity's future direction, strengthening governance, supporting organisational development, and helping to ensure the charity remains sustainable and effective in a changing environment. As a trustee, you will work alongside a committed Board and leadership team to improve the lives of people across Lewisham and Southwark.

About the role

We are seeking to strengthen and diversify the Board's skills, experience and perspectives through several trustee appointments.

Safeguarding is a key recruitment priority. We are keen to appoint at least one trustee with safeguarding knowledge or experience to serve as the Board's Safeguarding Lead, providing strategic oversight and assurance of safeguarding governance.

We would also particularly welcome applications from individuals with experience or expertise in the following areas:

· Health and social care, public health, NHS services or related fields.

· Fundraising, income generation and donor development.

· Legal, regulatory or governance matters.

· Property, facilities, estates or building management.

We do not expect candidates to have experience in all of these areas and welcome applications from individuals who can contribute expertise or experience in one or more of these areas.

As a place-based charity, we are particularly interested in trustees who live, work, volunteer, or have strong connections to Lewisham and Southwark and can bring local knowledge and insight to the Board.

About you

We welcome applications from people with a broad range of professional, voluntary and lived experience.

Key qualities include:

· Strategic thinking and sound judgement.

· Commitment to improving the lives of older people and other vulnerable members of our communities.

· Ability to provide constructive challenge and effective governance.

· Commitment to equality, dignity, inclusion and values-led leadership.

· Ability to work collaboratively and contribute positively to collective decision-making.

Previous trustee experience is not essential. We welcome applications from first-time trustees who share our values and are willing to learn and contribute to the Board's work.

Commitment

A modest but active commitment, including attendance at four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee, and occasional engagement between meetings.

Board meetings are normally held in person at the Stones End Day Centre in Southwark. Whilst hybrid participation may occasionally be possible, the Board places a strong emphasis on in-person attendance to support effective discussion, decision-making and relationship-building.

Age UK Lewisham & Southwark is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those whose experiences and perspectives are under-represented in charity governance.

Other roles you may have experience of could include: Charity Trustee, Board Member, Non-Executive Director, Non-Executive Board Member, Charity Governor, School Governor, Committee Member, Advisory Board Member, Independent Board Member, Volunteer Trustee, Safeguarding Trustee or Board Advisor.

Join AkiOke and gain hands-on experience in community engagement while helping young adults with learning difficulties access inclusive music sessions.

AkiOke is a welcoming music club for young adults (18–30) with learning difficulties. Our sessions help build confidence, friendships and wellbeing through singing and music in a supportive environment.

 What you’ll be doing

This role is about helping AkiOke grow by reaching the right people:

• Research local SEND groups, organisations and attend events
• Help us connect with services such as Mencap, day centres and supported living providers
• Share information about AkiOke with local networks
• Support simple outreach activities (emails, messages, introductions)
• Identify opportunities to promote the club in the community

What’s in it for you

 Real experience in community outreach and engagement
 Insight into the SEND and charity sector
 Strong experience for CVs (especially social care, community work, psychology, or charity roles)
 Opportunity to build communication and networking skills
 Flexible, manageable commitment
A chance to make a genuine impact on people’s lives

 Location & time

• Based in Bromley (Remote & local engagement)
• Flexible hours (2 hours per week)

• Who does this role suit?
• Students or anyone interested in community work, social care or the charity sector
• Friendly, proactive and organised individuals
• Someone confident in researching and reaching out to people
• No formal experience needed — just enthusiasm and reliability

 Why it matters

Your role will help more young adults find a safe, supportive space where they can build confidence, make friends and enjoy music.

We are seeking an experienced finance professional to join our Board of Trustees and provide strategic financial oversight to support the Trust’s long-term success and sustainability.

As a Trustee, you will play a key role in shaping the Trust’s vision, ensuring strong governance, and helping to deliver positive outcomes for our pupils, staff, and communities. Working collaboratively with fellow Trustees and senior leaders, you will contribute to effective decision-making and provide independent scrutiny and challenge where appropriate.

Key Responsibilities

Trustees collectively provide:

• Strategic Leadership – setting the Trust’s vision, values, culture, and long-term strategy.
• Accountability and Assurance – overseeing performance, risk management, and organisational effectiveness.
• Stakeholder Engagement – ensuring meaningful engagement with key stakeholders to support informed decision-making.

As the Finance Specialist Trustee, you will bring professional financial expertise to the Board, supporting robust financial governance, sustainability, and effective stewardship of resources.

What We Are Looking For

We welcome applications from individuals with strong financial knowledge and experience, who can provide strategic insight and independent judgement. Previous board experience is desirable but not essential.

Trustees are responsible for the governance of a charitable company and must ensure that the Trust complies with all relevant legal, regulatory, and statutory requirements. Trustees work closely with the Trust’s governance professionals and, where necessary, seek advice from external professional advisers.

This is an excellent opportunity to use your financial expertise to make a meaningful contribution to education and community outcomes.

We are looking for someone who:

• Professional experience in finance, accounting, audit, or financial management
• Ability to analyse complex financial information and communicate key issues clearly to non-finance specialists
• Understanding of governance, risk management, and assurance frameworks
• Commitment to the values, vision, and objectives of the Trust

Desirable criteria:

• Experience working within the public sector, charity, or education finance environment
• Knowledge of academy trust funding arrangements and financial frameworks
• A recognised professional finance qualification (e.g. ACA, ACCA, CIMA) or equivalent experience

Shortlisting: TBC

Interviews: TBC

All applicants short listed will be required to take part in a formal interview.

Additional Information:

Hales Valley Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All offers of employment are subject to an Enhanced DBS check, and where applicable, a prohibition from teaching check will be completed for all applicants.

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020).This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

Volunteer Charities & Crowdfunder Support Manager (Remote UK) Organisation:

Influential Stars Location: Remote (UK based). London or Herts preferred (not essential)

Commitment: Flexible hours depending on organisational needs

Contract Type: Volunteer About Us Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations.

We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes.

The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

⭑ Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

⭑ Guide partners through the onboarding process from first contact to launch

⭑ Build and maintain strong, trusting relationships with both organisations and individuals

⭑ Act as a key point of contact for enquiries, support, and reassurance

⭑ Maintain regular communication to sustain engagement and rapport

⭑ Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism ⭑ Coordinate with internal team members to ensure partners receive timely assistance

⭑ Provide clear information about how the platform works and what to expect

⭑ Maintain accurate records of communications and partnership activity using our CRM management system

⭑ Ensure all interactions reflect empathy, professionalism, and respect Skills and Experience Required Essential:

⭑ Strong relationship management or engagement experience

⭑ Excellent customer service skills

⭑ Outstanding written and verbal communication skills

⭑ Confidence communicating by phone, email, and online platforms

⭑ High level of empathy and emotional intelligence

⭑ Ability to communicate sensitively with people experiencing challenging circumstances

⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

⭑ Experience using a CRM or similar database system

⭑ Highly organised with strong attention to detail

⭑ Ability to work independently and manage multiple relationships

⭑ Professional, reliable, and approachable manner Desirable:

⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

⭑ Experience working with charities, community groups, or support services

⭑ Experience in partnerships, outreach, or fundraising roles

⭑ Experience working remotely within a team

⭑ Based in London or Hertfordshire for occasional in person meetings (not essential) Working Arrangement

⭑ Fully remote position

⭑ Flexible working hours depending on organisational needs

⭑ Occasional support calls or meetings with partners

⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

⭑ Occasional (optional) in person team meetings Why Volunteer With Us

⭑ Play a vital role in supporting charities, families, and individuals during significant moments in their lives

⭑ Help build partnerships that enable meaningful fundraising and impact

⭑ Gain valuable experience in relationship management and community engagement

⭑ Join a mission driven organisation at an exciting stage of growth

⭑ Flexible volunteering that can fit around other commitments

⭑ Opportunity to build meaningful professional relationships across the charity and community sectors Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage. 

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.
We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
To manage and grow our social media presence through creative content, audience engagement, and analysing audience engagement to help amplify WFRC’s mission.

Main Duties & Responsibilities

• Help create, implement, and maintain a social media strategy and content plan
• Use social media platforms to promote the activities, impact, and achievements of WFRC
• Keep social media channels regularly updated with engaging and relevant content
• Encourage audience interaction by increasing comments, shares, and engagement across platforms
• Ensure communications reach a wide range of local stakeholders and diverse audiences
• Develop and manage content for our website and social media platforms, including Twitter/X, Instagram, Facebook, TikTok, and YouTube
• Identify and select the most effective channels to engage our diverse audiences
• Stay up to date with WFRC events, projects, and news, identifying key opportunities for promotion across social media channels
• Develop publicity materials and communication approaches to better engage underrepresented communities
• Visit projects and attend events to gather content and write articles or stories for our blog and online platforms
• Manage the organisation, filing, and archiving of photographs, videos, and other digital media content

Qualifications:

• Experience managing social media accounts for a charity, organisation, business, personal project, or student initiative is preferred.
• Familiarity with social media platforms including Facebook, Instagram, TikTok, X/Twitter, and YouTube.
• Experience using content creation and design tools such as Canva, CapCut, Adobe Express, or similar platforms is an advantage.
• Strong communication skills with the ability to create engaging content for diverse audiences.
• Creative thinking skills with the ability to develop new ideas, campaigns, and promotional content.
• Ability to work independently while also collaborating effectively with staff, volunteers, and community members.
• Interest or experience in community work, charities, or social impact initiatives is desirable.
• A passion for our mission and a commitment to helping us increase our impact and strengthen community engagement.

Job Type: Volunteer

Benefits:
Flexitime
Store discount

Work Location: In person

Join our Tower Hamlets Reset Recovery Team as a Volunteer! 

Do you enjoy helping people and making others feel at ease? As a Meet & Greet Volunteer, you'll be the first point of contact for people accessing our services. You'll help create a warm, welcoming environment, provide practical support, and play an important role in helping people feel comfortable as they begin their recovery journey.

Responsibilities

What You'll Do

• Welcome visitors and provide a friendly first impression.
• Support reception with enquiries and appointments.
• Help service users complete registration paperwork.
• Signpost people to support services and community resources.
• Assist with telephone calls relating to housing, benefits, and other needs.
• Issue food parcels and vouchers where appropriate.
• Help keep reception and client areas tidy and welcoming.
• Promote recovery, involvement, and positive engagement.

What We're Looking For

• Excellent communication and people skills.
• A friendly, approachable, and supportive attitude.
• Understanding and compassion for people facing challenges.
• Respect for confidentiality and professional boundaries.
• A passion for helping others and making a difference.

This is an exciting opportunity which will allow you to gain experience of volunteering within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role. 

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

Interested? Please get in touch, we’d love to hear from you!  

Closing Date

14/8/2026

Are you passionate about community engagement, advocacy, and building meaningful partnerships? Join Hidayah as a National Outreach Officer Trustee in this voluntary role and help strengthen support networks for LGBTQ+ Muslims across the UK.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. This role requires a minimum commitment of 4–5 hours per week, with additional time required during busy periods or organisational activities.

Purpose of the Role

The National Outreach Officer Trustee leads on developing and maintaining relationships with external stakeholders, community organisations, and outreach partners. The role supports Hidayah’s national growth and helps ensure LGBTQ+ Muslims can access inclusive support, representation, and community connections.

Core Responsibilities

• Act as a key point of contact between Hidayah and external organisations, community groups, and stakeholders.
• Build and maintain relationships with LGBTQ+ organisations, faith groups, educational institutions, and community networks.
• Promote Hidayah’s events, campaigns, and services across relevant communities and platforms.
• Lead outreach initiatives to engage under-represented LGBTQ+ Muslim communities, including trans and intersex individuals.
• Develop, coordinate, and support a national network of outreach volunteers and representatives.
• Work collaboratively with external organisations to provide signposting and access to wellbeing, legal, financial, and community support services.
• Represent Hidayah at events, workshops, panels, and educational opportunities where appropriate.
• Encourage inclusive dialogue, partnership working, and stronger engagement across LGBTQ+ and faith communities.
• Support the growth, visibility, and positive representation of Hidayah nationally.

Trustee Responsibilities

• Attend Trustee Board meetings and provide regular updates and reports.
• Support Hidayah events, planning meetings, and fundraising activities.
• Engage with internal communications and shared systems (e.g., Discord and Google Drive).
• Respond to emails and communications promptly.
• Contribute to the Annual Report.
• Uphold Hidayah’s mission, values, and code of conduct.
• Serve until the next AGM (subject to a 6-month probation period).

Person Specification

Essential Knowledge & Experience

• Understanding of community outreach, partnership working, or stakeholder engagement.
• Knowledge of equality, diversity, inclusion, and safeguarding principles.
• Experience working in voluntary, community, or LGBTQ+ spaces (desirable).
• Ability to work at both strategic and operational levels.

Essential Skills & Attributes

• Strong communication and relationship-building skills.
• Confidence networking with diverse communities and organisations.
• Good organisational and planning abilities.
• Ability to work independently and collaboratively.
• Professional, approachable, and proactive attitude.
• Good IT and administrative skills.

Benefits of the Role

• Opportunity to make a meaningful impact within LGBTQ+ Muslim communities.
• Leadership and charity governance experience.
• Professional development in outreach, partnerships, and community engagement.
• Opportunity to expand your professional and community networks.
• Experience working with a passionate and supportive volunteer team.

About The Role

Volunteers are integral for the running of Caerlaverock reserve, without their help we wouldn't be able to maintain this vast 1,400-acre wetland of international importance. You will join a small, friendly and motivated team and will benefit from volunteering by gaining experience, meeting like-minded people and making a difference by helping to maintain our important wetland. 

Managing a large wetland nature reserve requires a lot of practical, hands-on, physical tasks. With training and guidance, you will become part of our friendly dedicated reserve team. Your role will help support in all areas of practical reserve management - including maintaining habitats, biological monitoring, increasing species biodiversity, and ensuring the reserve and grounds look their best. 

Volunteers are an essential part of the WWT team, and we wouldn’t be able to maintain our internationally important wetland sites without their help. You will receive a very warm welcome, full induction & training, and be provided with any necessary equipment, uniforms, and anything else needed to thrive in your role.

Main Tasks

• Maintenance of visitor facilities including paths, hides, benches
• Assisting with practical reserve management including scrub clearance, pruning, pollarding and fencing
• Ensuring reserve water bodies are maintained and managed appropriately 
• Assisting in wildlife monitoring
• Operating machinery and hand tools safely and correctly to carry out habitat management
• Observing health & safety regulations at all times to ensure the safety, welfare, and enjoyment of everyone on site
• General visitor engagement
• Occasional assisting with management of livestock or visitor centre work

Join our Tower Hamlets Reset Team as a Volunteer! 

Are you passionate about helping others create lasting change? As a Recovery Support Volunteer, you'll work alongside Recovery Coordinators to support individuals throughout their treatment and recovery journey. From one-to-one support to recovery planning, you'll help people build confidence, overcome challenges, and move towards a healthier future.

Responsibilities

What You'll Do

• Support assessments, recovery plans, and risk management activities.
• Provide one-to-one support and recovery-focused interventions.
• Help service users achieve their personal recovery goals.
• Encourage engagement with recovery activities and community support.
• Work towards managing a small caseload of low-risk clients.
• Record and maintain accurate case notes and service records.

What We're Looking For

• Strong communication and interpersonal skills.
• A compassionate and non-judgemental approach.
• Good organisational and IT skills.
• Ability to work well with a range of professionals and services.
• Respect for confidentiality and professional boundaries.

This is an exciting opportunity which will allow you to gain experience of volunteering within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role.

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

Interested? Please get in touch, we’d love to hear from you!  

Closing Date

14/8/2026

We are looking for friendly and enthusiastic people to help us in our brand-new Visitor Centre at Crystal Palace Park!  

The Visitor Centre is a welcoming hub where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit to Crystal Palace Park. The building also includes a flexible space available to hire for community events, meetings, and activities.

Volunteers will play a vital role in ensuring that visitors have an informative and positive visit. You’ll volunteer in pairs, supported by paid staff, to welcome visitors and support our Visitor Centre shop and membership opportunities.

This role will suit you if you are a friendly, outgoing individual who is keen to gain retail and customer service experience while learning more about working for a charity.

What’s involved: 

• Welcoming visitors to Crystal Palace Park and helping to ensure that we provide an inclusive and friendly environment for all our visitors. 

• Supporting the Visitor Centre shop, including serving customers, processing sales through our cashless till system and helping to ensure the stock is monitored and the space is welcoming and tidy. 

• Wayfinding – helping visitors map out their route around the park, including information about park services; toilets, cafes and seating areas 

• Promoting Crystal Palace Park, including our aiding visitors to join as Crystal Palace Park Members using our membership tablets. 

Time involved: 

This role is available Wednesday – Sunday throughout the year. Hours involved will be across two shift patterns, AM: 9.45 – 1.00pm and PM: 12.45 – 4.00pm. 

There will also be ad-hoc evening openings throughout the year which volunteers can also be involved in.

We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity.

This role will suit you if: 

• You are a friendly and welcoming person, and you enjoy talking and meeting a wide variety of people 

• You’re happy to volunteer as part of a team 

• You’re interested in learning more about our history and communicating information to our visitors 

• You’d like to gain retail experience and customer service skills

• You’re interested in learning more about working for a charity and gaining understanding of the importance of membership and donations.

Support and training: 

We will provide you with all the training necessary for your role, including: 

• An induction and full briefing before your first session 

• Training in how to assist in the shop and membership engagement 

• Support from Trust and Freelance staff.

• Volunteers are covered under Crystal Palace Park’s public liability insurance 

We will offer you:

• A volunteer uniform (lanyard or pin badge) 

• Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard 

• Support from a dedicated volunteer officer 

• Access to facilities, water and light refreshments 
• Ongoing support and supervision from Trust staff 

Access information: 

This role takes place inside the Visitor Centre in Crystal Palace Park which is step free. We want to make our volunteer roles accessible and if you have access requirements or would like to discuss whether this role is suitable for you, please get in touch. 

About This Role

Location: Remote

Type: Volunteer (Unpaid)

Contribution Requirements: Minimum 10–15 hours per week; minimum 3 months

About Solution Community

Solution Community is an international 501(c)(3) non-profit organization pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our members bring experience from world-leading companies — including Apple, Toyota, Google, Netflix, Walmart, and Meta — united by a shared mission to build a compassionate and collaborative world.

Our Mission

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We connect non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision

A world where every person can thrive — united by collaboration, compassion, and action. At Solution Community, we work every day to bring this vision to life.

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

Role Overview: Senior Recruiter (Volunteer)

The Senior Recruiter plays a vital leadership role in expanding Solution Community’s global volunteer team. This person will design and execute recruitment strategies, strengthen outreach pipelines, and ensure we attract passionate, skilled individuals aligned with our mission. As a senior leader in the volunteer recruitment team, you will guide recruitment operations, support interview processes, and help create a positive, welcoming experience for prospective volunteers.

Key Responsibilities

Recruitment Strategy & Planning

• Develop and implement volunteer recruitment strategies aligned with organizational needs and growth goals.

• Identify talent gaps; collaborate with department leads to understand role requirements.

• Build scalable recruitment pipelines to support the onboarding of international volunteers.

Volunteer Sourcing & Outreach

• Source volunteers through job boards, social platforms, professional networks, NGOs, and community groups.

• Strengthen outreach efforts to diversify volunteer participation across countries and backgrounds.

• Engage potential volunteers and inspire interest in Solution Community’s mission and opportunities.

Interviewing & Selection

• Conduct initial screening calls and interviews to assess volunteer fit, skills, and motivation.

• Support hiring teams with interview invitations using Google iCal Link

• Ensure recruitment decisions reflect Solution Community’s values of compassion, integrity, and inclusivity.

Recruitment Operations & Processes

• Improve and maintain recruitment workflows, templates, and documentation.

• Track and report recruitment metrics to leadership (applications, conversion, placements, etc.).

• Collaborate with the onboarding team to ensure smooth transitions from selection to onboarding.

Volunteer Experience & Engagement

• Create a welcoming, supportive recruitment experience for all applicants.

• Provide timely communication and updates throughout the recruitment lifecycle.

• Gather feedback from candidates and teams to strengthen the volunteer experience.

Leadership & Collaboration

• Mentor junior recruiters and assist in training new recruitment volunteers.

• Partner with People Operations, Onboarding, HR, and Program teams to ensure alignment.

• Serve as an ambassador for Solution Community’s mission, values, and culture globally.

Qualifications

Required

• 3+ years of experience in recruitment, talent acquisition, volunteer coordination, or related HR roles.

• Ability to manage high-volume recruitment pipelines in a fast-paced, mission-driven environment.

• Strong communication, interviewing, and interpersonal skills.

• Passion for community building, social impact, and supporting global volunteers.

• Comfortable working in a remote environment across multiple time zones.

Preferred

• Experience in non-profit, volunteer-based, or international organizations.

• Familiarity with recruitment systems, applicant tracking tools, and digital collaboration platforms.

• Experience mentoring or guiding recruitment teams.

What We Offer:

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.