Family support volunteer roles

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Trustee Recruitment

Age UK Redbridge, Barking and Havering

Become a trustee for Age UK Redbridge, Barking and Dagenham and Havering (Age UK RBH)

We are seeking new trustees to strengthen our Board and help shape the future of vital services for older people across our three boroughs.

We are looking for dedicated, passionate people, of all ages, with a range of professional and life experience, to join the Age UK RBH Board of Trustees.

You'll join a trustee team with a vast amount of personal and professional experience across a whole range of fields.  You’ll be warmly welcomed, participate fully in the governance of our charity and all that entails, and supported to develop your skills.

We'd love to hear from you whether you're an experienced trustee or have never been one. It's just important that you're passionate about creating a fair and equal society for older people and can embody our values.

What we are looking for:

· Previous committee experience and abilities to work in a team

· Professional or voluntary skills and experience covering areas such as supporting older people, caring, finance, communication, property, Human Resources.

· People who live in one of our 3 core boroughs or work or have family connection to one of them or an interest in supporting older people in Redbridge, Barking and Dagenham and Havering

· Commitment to diversity and inclusion

It is not essential to be an older person yourself (due to a majority of older people on the existing board).

We are particularly keen to recruit trustees with experience in one or more of the following areas that are underrepresented on our board:

· Legal – governance, compliance, contracts, safeguarding

· Human Resources – workforce development, wellbeing, organisational culture

· Local Authority/Public Sector – commissioning, partnership working, policy insight

· Data and Digital – evidence‑based decision making, data governance, innovation

· Social Enterprise/Business Development – income generation, sustainability, entrepreneurship

· Commissioning and Contract Management – strategic commissioning, outcomes framework

We're actively looking to improve the diversity of our Board of Trustees, so we'd especially like to hear from people from diverse backgrounds and under-represented groups.

Time commitment

There are six Board of Trustees Meetings in the year usually on a Friday afternoon and additional training days as required.

Contact

To register your interest in becoming a trustee please email your CV with a short paragraph stating why you are interested in the role to chair

We will invite you for a conversation and provide further information about becoming a trustee.

Closing date: 31st January 2026

Interviews: Week beginning 9th February 2026

For more information please email:

Alima Qureshi, Chair of the Board of Trustee

Andreea Albu, Chief Executive

Age UK Redbridge, Barking and Havering

We’re looking for enthusiastic, caring and reliable people to help make our Holiday Club sessions fun, safe and engaging for children during the school holidays.

As a Holiday Club Volunteer, you’ll help deliver games, creative workshops and group activities while supporting with setup, registration and coordination throughout the day. You’ll play a key role in creating a welcoming, positive environment where children can learn, play and connect with others.

This is a hands-on, rewarding opportunity for anyone who enjoys working with children, being active and supporting community programmes.

What You’ll Be Doing

• Helping set up and pack down daily activity spaces
• Assisting with games, creative sessions, sports or workshops
• Welcoming children and helping with registration and sign-in
• Supporting children during activities and encouraging participation
• Helping with snacks, resources and general coordination during sessions
• Assisting staff with feedback collection and attendance.
• Promoting a friendly, inclusive and safe atmosphere throughout the day

Skills and Qualities We’re Looking For

• Friendly, patient and approachable attitude
• Enjoyment of working with children
• Good teamwork and communication skills
• Reliable, flexible and positive approach to helping others
• Awareness of safeguarding and willingness to follow guidance
• Creativity or enthusiasm for games, crafts or active play (welcome but not required)

What You’ll Gain

• Experience supporting children’s activities and community programmes
• Opportunities to build confidence, teamwork and leadership skills
• The satisfaction of creating positive, fun experiences for local children
• A lively, friendly volunteering environment during the school holidays

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, African and beyond, ensuring no survivor feels alone or silenced. Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document; It is not a checkbox; It is not a compliance exercise. In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)

• Vulnerable adults

• Young people

• Ex-offenders

• Volunteers with lived trauma

• Communities historically failed by institutions

If safeguarding fails, everything fails. This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed

• Volunteers are supported, not exploited

• Risks are identified early, not ignored

• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

Experience in safeguarding within:

 Charity; Statutory services; Education; Health; Grassroots or community settings

• Experience working with vulnerable adults and/or children.

• Strong understanding of trauma-informed practice.

• Ability to respond to disclosures calmly and appropriately.

• Experience writing and implementing safeguarding policies.

• Risk assessment and incident management experience.

• Understanding of UK safeguarding legislation and guidance.

• Confidence challenging unsafe practice at any level.

• Ability to balance care with boundaries.

• Strong judgement under pressure.

• Clear written documentation skills.

• Capacity to work unpaid and full-time during build phase.

• Emotional regulation and professional restraint.

• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.

• Develop and own safeguarding policies, procedures and reporting pathways covering:

  •  Adults and children at risk
  • Volunteers and peer supporters
  • Digital spaces, storytelling, and online engagement
  • Ensure safeguarding is embedded into:
    • Recruitment and onboarding
    • Training and supervision
    • Programme design and delivery
    • Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.

• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

  • Timely, appropriate responses
  • Accurate recording
• Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.

• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.

• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.

• Deliver safeguarding guidance and training proportionate to role and risk.

• Monitor safeguarding practice across teams and intervene early where drift appears.

• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

  • Storytelling
  • Online engagement
  • Data use

• Maintain professional distance and emotional steadiness when handling complex situations.

• Review and update safeguarding systems as the CIC scales.

• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase

• Be comfortable working unpaid while the CIC is being built

• Be emotionally grounded and professionally boundaries

• Understand trauma without centring yourself

• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)

• Working with vulnerable adults and/or children

• Trauma-informed practice

• Policy development and implementation

• Risk assessment and incident management

Formal qualifications are welcome but not essential - Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”

• You avoid difficult conversations

• You seek authority without responsibility

• You are uncomfortable challenging leadership when needed

• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm

• The chance to build safeguarding the right way

• Influence over how protection, care, and accountability coexist

• The opportunity to shape a future paid safeguarding role

• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems

• Vulnerable people deserve real protection

• Community work must be safe to be sustainable

DCF are a family-founded charity, based in South London, focusing on supporting children and young people's wellbeing. We provide youth groups, workshops and 121 support in schools and in the community. 

This is an exciting, key opportunity to develop our income generation, therefore supporting us to reach more young people.

The role will involve:

Supporting the Finance & Accounts Controller Trustee
Presenting financial reports to the board in a format that helps the board understand the charity’s financial position
Advising the board on how to carry out its financial responsibilities
Overseeing the preparation and scrutiny of annual accounts
Taking on day to day financial duties, such as book-keeping, budgeting and preparation of reports

What are we looking for?

This individual should have:

Knowledge of finance practices and reporting
Bookkeeping qualification
Ability to explain financial procedures to other Board members
Ability to think creatively and strategically, and to exercise good, independent judgement.
Ability to work effectively as a member of a team.

The role will involve:

Supporting the Finance & Accounts Controller Trustee
Presenting financial reports to the board in a format that helps the board understand the charity’s financial position
Advising the board on how to carry out its financial responsibilities
Overseeing the preparation and scrutiny of annual accounts
Taking on day to day financial duties, such as book-keeping, budgeting and preparation of reports.

What difference will you make?

This is an exciting opportunity for someone who is passionate about giving back and helping our future generation of young people.  

In this vital role you will be able to offer your unique skill set to support with financial procedures, therefore enhancing the charity's ability to run smoothly and reach more young people.  

We can only consider applications from people based in the UK. 

Applicants from the local community are welcomed. If you live more than 30 miles away from Sutton or Croydon, your application is likely to be unsuccessful. Board meetings are in person as well as on-line.

Who They Are
Sheffield ME and Fibromyalgia Group offers information, support, and a key point of contact for individuals living with Myalgic Encephalomyelitis / Chronic Fatigue Syndrome (ME/CFS), fibromyalgia, and long Covid, as well as for their families and carers across South Yorkshire and North Derbyshire.

The Group is committed to increasing public understanding of ME/CFS, fibromyalgia, and long Covid. It works to raise awareness and promote accurate knowledge of these complex conditions, all of which currently have no known cure.

The Role
The organisation is seeking several Trustees to help strengthen its governance as it continues to provide high-quality online and in-person services and activities to more than 700 members.

With capacity for up to ten Board members, the Group welcomes applicants with a variety of skills, including but not limited to:

• Human Resources

• Fundraising and bid writing

• Finance

• Governance

• Strategic planning

• Impact and evaluation reporting

The Group is progressing through an exciting period of development and continuous improvement. It is looking for individuals who are open-minded, willing to engage in constructive challenge with fellow Trustees and the Manager, committed to understanding member needs, and motivated to make a meaningful difference in the lives of those affected by ME/CFS, fibromyalgia, and long Covid.

Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.

We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

The role of trustees and the Treasurer

Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.

The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs  are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.

Time commitment

We are looking for people who can commit to being a trustee for at least three years.

Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.

Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.

The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.

Key responsibilities

Financial oversight:

• Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
• Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
• Keep up to date on developments in charity finance regulations and best practice
• Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
• Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
• Advise the Board on financial strategy, risk management and resource allocation
• Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
• Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
• Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings

Reporting:

• Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
• Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
• Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process

Systems and controls:

• Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
• Ensure compliance with all HMRC tax requirements, as appropriate

About the Role

We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.

We are looking for volunteers to help us apply for and secure funding to support our valuable work. This role can be done remotely, with no fixed rota, and the amount of time you give is flexible.

Who Are We Looking For?

• Interested in fundraising or securing funding

• May have experience in the community or charity sector

• Legal or corporate background, or studying law or similar subjects

• Willingness to learn, motivated, and proactive

• Organised and detail-oriented

• Positive attitude and collaborative

What Do We Expect?

• Willingness to undertake our virtual training programme at a time convenient to you

• Have a basic DBS check (preferably on the update system) or be willing to complete one with us

• Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)

• A positive and inclusive attitude toward disability and illness

What Can You Expect?

• A supportive, kind, and nurturing team that values its volunteers

• Flexibility – contribute at times that suit you

• Supportive approach to accessibility and accommodations

Benefits of Volunteering with Buttons & Bubbles C.I.C.

• Make a tangible difference in your community

• Develop skills in fundraising, research, and grant applications

• Enhance your CV and demonstrate reliability to future employers

• Explore new areas of interest and take on additional tasks if desired

• Build confidence while contributing to meaningful work

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

· Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time

· Understanding peoples’ support needs and gathering information to assess their circumstances

· Typing written case reports to apply for financial assistance

· Sign-posting to services providing specialist support, such as mental health or housing support

· Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

· Friendly and approachable

· Great written and verbal communication skills

· Non-judgemental

· Reliable

· Basic IT skills

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Be part of a friendly and supportive SSAFA team

· Develop your experience and skills which you can highlight on your CV and in job interviews

· Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

What will you be doing?

People in Harmony (PIH) is a membership organisation dedicated to supporting mixed-race individuals, and interracial families, and couples. Established in 1972, PIH aims to promote positive experiences by challenging racism, prejudice, and ignorance. We provide information, support, and advocacy to our members and the wider community through education, celebration, and research.

We are seeking a new Chair at a pivotal moment in the Charity’s history. Following a strategic review, we are at the start of a five-year plan focused on building capacity, strengthening governance, and establishing a strong operational structure. Concurrently, in the next 10 years we aspire to expand training, consultancy, and policy influence, positioning PIH as a leading national organisation for mixed-race advocacy. As Chair, you will be central in delivering the organisation's strategy.

What are we looking for?

• Proven experience at board level in a senior strategic leadership role, within the charity sector or a similar environment.
• Strong governance, strategic planning, and organisational skills.
• An inclusive leadership style; able to inspire and support everyone to participate on an equal footing.
• Financial management expertise and a broad understanding of charity finance issues
• Excellent communication and interpersonal skills, with the ability to inspire and motivate others.
• Able to listen and engage effectively; comfortable with challenge and debate and can encourage that in others while promoting a collaborative board environment.
• Passionate about the mission of PIH and commitment to promoting diversity and inclusion.
• Lived experience and understanding of the challenges faced by mixed-race individuals and communities is preferable.

What difference will you make?

Key Responsibilities

• Lead the Board of Trustees in setting the strategic direction and ensuring effective governance.
• Ensure the Board operates within its charitable objectives and complies with all legal and regulatory requirements.
• Plan and facilitate cyclical committee meetings, ensuring they are well-organised, inclusive, and productive.
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Act as an ambassador for PIH, representing the charity at events and in the media.
• Establish and maintain positive relationships with members, partners, and stakeholders to further the charity's mission.
• Oversee the organisation’s financial plans and budgets and monitor and evaluate progress.
• Ensure key risks are identified, monitored and mitigated effectively.
• Support fundraising and grant application efforts and help secure resources necessary for the charity's sustainability.