Fundraising office volunteer volunteer roles

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.

What is a caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.

What is a caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

About Proteus

Proteus is an award-winning theatre company that believes the audience is as vital as the artist. The company holds that truly dynamic and relevant theatre emerges when audience and artist inspire each other’s imagination. Quality, integrity, and innovation lie at the heart of Proteus’ work and form the criteria by which its success is measured. Founded in 1981 and based in Basingstoke, Hampshire, Proteus has a long-standing history of creating and presenting high-quality work that serves both local and national audiences.

The Role

Proteus is actively seeking new members to join its Board of Trustees, offering the opportunity to make a meaningful impact. The company is committed to transforming society through radical acts of kindness and believes in the universal value of the performing arts. Trustees will support Proteus’ mission to make culture thrive within the local community while helping to deliver theatre that tours across the UK.

Trustees contribute to creating innovative theatre and support leading artists working in the performing arts today. They help bring diverse forms of art—including theatre, circus, music, spoken word, visual art, cabaret, and film—to Basingstoke communities at accessible prices.

Beyond producing touring theatre, Proteus operates as a non-profit organisation that runs an arts centre, artists’ studios, a gallery, a café, and a wide-ranging programme of support for artists. Trustees engage with a dynamic organisation whose activities span local and international stages.

Serving as a Trustee offers a fulfilling and enjoyable experience, providing opportunities to meet artists from across the industry, collaborate with Proteus staff and fellow board members, and help shape the future of one of the South’s most exciting arts organisations.

Who Proteus is Looking For

Proteus seeks individuals who are enthusiastic and passionate about the arts as a force for social change. Prospective trustees should share the company’s conviction in the transformative power of the arts and its commitment to inclusivity. Proteus actively encourages applications from people with diverse backgrounds, skills, and experiences.

Even those who feel they may not meet every criterion are encouraged to get in touch, as the organisation values the whole person and provides support for new trustees to develop their skills on the job.

Trustee Responsibilities

Trustees serve on a voluntary, unpaid basis. The primary purpose of the board is to ensure that Proteus achieves its objectives. Trustees are expected to:

• Attend four board meetings per year (usually via Zoom) for a minimum term of three years and participate in an annual one-day board retreat in Basingstoke.

• Attend Proteus performances and events when possible.

• Support fundraising activities where possible.

• Provide advice and guidance to staff as required.

• Commit to the mission and values of Proteus.

• Understand and accept the legal duties, responsibilities, and liabilities of being a Trustee.

• Ensure Proteus is well-governed and complies with its constitutional and charitable objectives.

• Act as ambassadors for Proteus, opening doors and helping expand networks and contacts.

• Contribute actively to Proteus’ strategic direction and development, offering ideas, connections, and support in growing its network of partners, supporters, and donors.

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with a strong local network in Bristol to support the organisation’s growth and profile in the city. This trustee will work closely with the CEO and the Business Development and Operations Manager in Bristol to help build strategic partnerships and opportunities. They will also contribute to the Business Development, Marketing and Sales Subcommittee, which meets twice a year.

Trustees play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities, and a platform for migrant-led cultural exchange.

For more information please see our trustee recruitment pack.

We are seeking a committed and resilient Volunteer Interim Baby Bank Manager to step in and take full operational responsibility for our Baby Bank, which is currently at a standstill.

This is a critical turnaround role. You will be restarting the Baby Bank from square one — rebuilding systems, re-establishing services, and creating a volunteer team to support families and babies in urgent need.

This role requires initiative, leadership, and a willingness to take ownership during a challenging but meaningful period.

Key Responsibilities

• Take full operational leadership of the Baby Bank

• Restart and manage daily Baby Bank operations

• Build, recruit, and coordinate a team of volunteers

• Organise stock, donations, referrals, and distributions

• Put clear, simple processes in place

• Act as the main point of contact for the Baby Bank

• Work closely with senior leadership while operating independently

About You

You may have experience in:

• Charity or community services

• Operations or service management

• Team leadership or project coordination

You will be:

• Confident making decisions and leading others

• Comfortable working independently

• Motivated by impact and service delivery

• Able to commit time consistently during the interim period

What We Offer

• Meaningful leadership experience

• The opportunity to rebuild and lead a vital community service

• A strong reference and evidence of real impact

• Autonomy, trust, and support from senior leadership

This is not a routine volunteer role — it is an opportunity to lead a service back to life.

How to Apply:

Please submit a short expression of interest outlining your location, experience and availability.

Could you support SSAFA volunteers in your area with the I.T they need to support our clients? You don’t need a military background, just some basic I.T skills, patience, and the ability to get on with a wide range of people. If you have training experience, that would be great but not essential. Get in touch to find out more.

What is an I.T Coordinator?

There are SSAFA branches throughout the UK and overseas. Each one has an I.T Coordinator to support all volunteers to make the most of the internet-based systems we use in our work with clients. This is a key role involving supporting people of all ages sharing skills.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We use internet-based systems to offer the best possible service to our clients and SSAFA volunteers. Some of our volunteers already have I.T skills while some do not. Could you be a friendly face to help volunteers with their computing questions?

When would you be needed and where would you be based?

A key aspect to this role will be supporting volunteers by running workshops, drop-ins or supporting individual volunteers by phone or at their homes.

The role would suit someone looking to offer a regular commitment to the branch, but days and times could vary to suit you.

What would you be doing?

• Supporting volunteers to use computers and software relevant to their SSAFA role.
• Helping to resolve I.T issues, seeking assistance from Central Office where necessary.
• Assisting in the role out of new I.T initiatives including the testing of software
• Becoming the branch expert on the SSAFA Finance Management System and Client Management system
• Supporting all volunteers to act in accordance with the data protection policy, reporting any breaches to the branch secretary and seeking advice from Central Office as needed.
• Working with Regional Trainer, branch volunteers and the Learning and Development team to identify local training needs and arrange for the required courses to be delivered.
• Supporting and encouraging any volunteers facing barriers to completing their training
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to clients as well as providing development opportunities for our volunteers.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Support from your local branch secretary.
• Support from the relevant teams at Central Office
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Competence in the general use of laptops and tablets and experience of using Microsoft Office 365
• Good written and spoken English.
• Experience of running small workshops/training sessions etc.
• Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
• Ability to encourage and motivate all volunteers to use the I.T systems relevant to their role.
• Reliable attitude, contacts volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are looking for someone keen to move into the area of advising small charities on management and governance issues and working with them on other services we provide.

We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in West London. Our broad-ranging plans are now beginning to bear fruit and so we need volunteers to help us in the following areas as demand for our services continues to grow:

· Supporting small groups and start-ups with basic governance and management issues

· Facilitating coordination between groups including organising events linking those with common interests

· Monitoring our grant holders and assessing the impact of our services on groups

· Outreach to new groups

· General admin support

· Possibly helping out with grant application assessments when needed

Our ideal candidates would have a good all-round management or professional background gained over a number of years, but they need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.

You would ideally be able to commit an average of 1 day a week and the work would involve dealing with our clients during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment. We would also be prepared to consider applicants only able to commit a few hours a week for some of the duties mentioned above.

Much of the work would be taking place from home, but it will also involve some face to face contact with clients, so living in or around the Ealing, Hounslow or Hillingdon boroughs would be a definite advantage.

All reasonable expenses will be reimbursed and refreshments provided where suitable.

Our challenge

Our community is at the centre of everything we do. We’re committed to working with people affected by a brain tumour, ensuring they’re at the heart of everything we do. We can create real, positive change together. From diagnosis to support to treatment, we’re pushing toward one big vision: for everyone diagnosed with a brain tumour to live longer, better lives.

Our Young Ambassadors programme, for 18 – 25 year olds, is built on diversity. We welcome people living with low and high grade tumours, carers supporting loved ones, and those who have cared for someone who has sadly passed away. Partners and siblings are also welcome. Every voice counts, and every experience helps us create meaningful change.

How can you help?

As a Young Ambassador, you’ll play a big role in representing The Charity and standing up for young people affected by brain tumours. This two-year programme is open to 18-25 year olds, and gives you the chance to influence real decisions, be a critical friend, and make sure the voices of our community are heard loud and clear.

You’ll help shape the future of brain tumour care and research — all while meeting new friends, growing your confidence, and gaining skills that look great on a CV and feel good in your heart.

Across your time as a Young Ambassador, you’ll get stuck into exciting projects both inside the Charity and across the wider brain tumour community. You might work with researchers, healthcare teams, partner organisations, and other passionate young people, sometimes in person, sometimes online, all united by one mission: keeping those affected at the centre of every decision we make.

Ready to create change, learn loads, and be part of something meaningful? This is your chance.

What we’re looking for

We are seeking passionate, collaborative young adults who want to create change and improve outcomes for everyone affected by a brain tumour.

You’ll get to choose the projects you’re most passionate about and take part in a way that feels right for you. Whether you’re someone who likes speaking up in groups, prefers sharing ideas one to one, or enjoys contributing behind the scenes.

Person Specification

We welcome applications from anyone affected by a brain tumour (carers and patients), but it’s important this feels like the right time for you. By sharing your insight, you’ll help strengthen and amplify the voice of our community. 

We’re looking for young adults who are:

• Aged 18- 25 years old and based in the UK

• Open to meeting new people, learning new skills, and being part of something meaningful.

• Care about making things better for everyone affected by brain tumours

• Open to sharing your story (only if and when you feel comfortable) and you respect that everyone’s experience is different.

• Kind, collaborative, and supportive, and you enjoy being part of a team.

As a Young Ambassador, you will:

• Use your lived experience to represent others in the brain tumour community and help shape the work we do — both inside the Charity and out in the wider world.

• Be open to making friends, learning new skills, and making a real difference alongside other young people who care as much as you do.

• Listen to and respect different perspectives, knowing that everyone’s journey is unique and people may face challenges that look different from your own.

• Make sure real experiences, especially youth voice, guide research, campaigns, policy, and services, so the things we create truly reflect what young people need.

Some of the ways you can get involved include:

• Explore and develop fundraising ideas – Get creative and help us dream up fresh, exciting ways to raise the vital funds that keep our work moving forward.

• Create social media content – Use your creativity to help us tell powerful stories, spread awareness, and reach more young people online. Whether it’s Insta posts, videos, or LinkedIn your ideas can make a real impact.

• Contribute to campaigns and events – Use your story and your voice to support reports, raise awareness, and even help us engage MPs and decision-makers.

• Feed into research projects and focus groups - Help make sure research is easy to understand, accessible, and benefits the community it aims to support

• Speak up on bigger platforms – From press interviews to conferences, media pieces, or blog posts, you’ll have opportunities to share your experiences publicly and help shine a light on brain tumours and the work of the Charity. 

• Shape services that work for young people – Be part of developing and improving the support we offer, including our Young Adult service, making sure our services are practical, inclusive, and focused on real needs. 

In addition to all of this, we are very open to hearing your ideas about how you would like to contribute and get involved.

Practical considerations

This is a voluntary role with a term of up to two years, though we understand circumstances may change and you may need to step away earlier. 

• Induction: You’ll start with a 2-day induction on Wednesday 29th and Thursday 30th April  at our office in Fleet, Hampshire

• In-person meetings: Two further in person events will take place during the two-year programme. These have previously included training days and residential.  

• Online meetings: We’ll meet monthly on Microsoft Teams during a weekday evening 

• Other opportunities: You can choose activities that fit your interests, availability, and preferences. These will be shared via Volunteero, our volunteer app, which all Involvement Champions use. Opportunities may take place on both weekdays and weekends.

Please note, for in-person meetings, all travel, accommodation, and meal expenses are covered by The Charity.  Find out more in our Volunteer Expenses Policy. We suggest a time commitment of around 1–2 hours per week, but this is flexible. You’ll receive training, regular updates, and ongoing support to help you feel confident in your role.

Wellbeing and connection   

Many past Young Ambassadors say one of the absolute best parts of the programme is the friendships they build and the sense of connection they feel.

Because this role involves hearing and talking about a wide range of lived experiences, it’s worth taking a moment to think about whether this feels like the right time for you. The work is incredibly rewarding but it can also be emotional. 

Application process

Complete our application below! The application form will ask for information about your personal connection to brain tumours and any skills/qualities you would bring to the role.

Additionally, you will be asked to record a 2-minute video or provide a written statement (200-300 words) answering the following questions:

Motivation:

“Why do you want to be a Young Ambassador, and what does this opportunity mean to you personally?”

Representation and voice:

“In what ways do you hope to use your voice, whether online, in discussions, or in person — to help shape the future of brain tumour support and research?”

Key Dates

Applications close: Monday 9 February at 9am

Online Informal interviews*: Monday 16 February - Friday 20 March

Feedback and offers: Week commencing Monday 23 March

Induction date (in person event): Wednesday 29 April and Thursday 30 April

*Depending on the volume of applications we receive, we may shortlist applicants for these interviews. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Hackney Migrant Centre (HMC) is seeking to recruit a Chair to support our work and  ensure financial and organisational stability as we implement our newly developed Strategic Plan for 2025-2028. Our current Chair is stepping down at the end of her three-year term. We have recently appointed a new Vice-Chair, an experienced Treasurer in post for over a year, and our CEO has now been in post for over 18 months, providing continuity and stability in leadership. This is an opportunity for someone with previous Board experience to coordinate and lead the Board of Trustees and make an important contribution to the work of this well-respected local charity at a crucial time in its development.

HMC was established in 2007 to provide advice and support to migrants to help them overcome problems with their immigration status and in accessing services. We welcome all migrants, regardless of immigration status or nationality. With the help of a team of professional advisors and volunteers, we delivery immigration, housing and welfare advice and provide a range of holistic advocacy and support services in a community setting. We work to support visitors to address urgent problems they are facing, and address long term challenges relating to insecure immigration status, homelessness and destitution.

As the external environment for migrants has become increasingly challenging and funding pressures have intensified, we have had to review and adapt the scope of our work. Over the past two years, the staff team has reduced to a team of five, with most roles being part-time. We now have an annual budget of just over £300,000 and are in the process of reviewing what we can realistically achieve, as well as how we can become more resilient and financially sustainable.

We welcome applications from people from a range of backgrounds and experience who would be happy to take up this exciting challenge. We are particularly keen to recruit trustees with lived or learned experience of migration to the UK.

If you would like to be considered, please apply by Monday 2 February 2026, attaching a CV and a brief statement outlining why you are interested in the role and what you could bring to it (no more than two sides of A4). 

See the job description below for further details and for more information about our website.

Thank you for your interest, and we look forward to receiving your application!

We are seeking a chair in waiting to join our board. If you have management or professional experience in the third, public or private sector, want to make a difference to people at risk of hunger or destitution, and share our values, we might have a role for you. 

What will you be doing?

We are seeking someone with experience working at a senior level within the voluntary, public or private sectors and experience of being on a board of trustees i to succeed the current chair who is retiring from the role in 2026. 

Our intention is that the person recruited spends some time shadowing the work of the chair and familiarising themselves with every aspect of the organisation before taking over the reins before the end of the calendar year. 

What are we looking for?

Our ideal candidate would demonstrate: 

• An understanding of, and commitment to, the work of foodbanks and tackling poverty.
• Senior management experience in the voluntary, public or private sectors, including the development, implementation and review of strategies/business plans.

• Experience of being a trustee within a voluntary or community organisation.

What difference will you make?

By supporting the governance of the food bank, you are part of a team that provides a vital service in your local community, ensuring a dignified experience for people in financial crisis and facing hunger.

Role description

The Board of Trustees (“the Board”) is the ultimate governing body of the charity. Working together as members of the Board, Trustees have control of NYO’s property and funds and are responsible for the determination of major strategic, financial and artistic policies; approval of the annual business plan and budget; appointment of the Chief Executive; approval of trustee appointments; and the framework of risk and internal control.

Key responsibilities

Governance & compliance

• Ensure NYO pursues its charitable purposes for public benefit and complies with its governing documents, charity law, company law, and relevant regulations. 
• Manage resources responsibly: protect assets, approve budgets and annual accounts, and oversee financial controls and reserves. 

• Ensure accountability and transparency, including fair, clear reporting in the Trustees’ Annual Report and financial statements. 
• Uphold the Charity Governance Code’s recommended practices for an effective board team and culture. 

Strategy, performance & risk

• Contribute to NYO’s strategy and monitor delivery against objectives; scrutinise performance information and challenge constructively. 
• Identify and manage principal risks; satisfy yourself that systems exist to mitigate them. 

Conduct & conflicts

• Adhere to board ways of working and the Trustee Code of Conduct. Participate in annual board evaluations and training.
• Handle information in accordance with NYO’s data protection and confidentiality policies.
• Declare and manage conflicts of interest and related‑party matters, completing annual declarations and updating the register as needed.

Safeguarding, EDI and culture

• Promote a safeguarding culture; complete annual training; and monitor safeguarding information at board level.
• Champion equality, diversity and inclusion, including accessible meetings and recruitment practices consistent with the Charity Governance Code. 
  
  

Engagement & fundraising

• Play an active role in developing NYO’s networks. Build and maintain relationships with key stakeholders, including donors, sponsors, and partners.
• Support fundraising initiatives and help open doors through your networks.

Additional specialist responsibilities

In addition to the responsibilities that apply to all trustees, this specialist trustee will be expected to:

• Provide insight on the realities young people face today, including barriers to participation and progression, and what helps teenagers thrive in arts and education settings.
• Engage with and help NYO develop its approach to youth voice, across a portfolio including opportunities for agency, ambassadorship, meaningful input into decisions, and building confidence through leadership opportunities.
• Support board-level safeguarding oversight, with particular awareness of safeguarding responsibilities within large-scale youth projects and residential environments.
• Contribute to strategic thinking about inclusion, participation and progression, recognising that when a teenager finds something they love they need opportunities to progress and to explore whether it could be part of their future.

Person Specification

All trustees are expected to demonstrate the following:

• Commitment to NYO’s mission and values, including youth voice.
• Strategic vision and the ability to scrutinise performance information and financial reports.
• Willingness to constructively challenge and devote the necessary time and effort.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Readiness to maintain confidentiality and manage conflicts.
• Good, independent judgement and a willingness to speak your mind.
• Inclusive behaviours and a commitment to Equity, Diversity and Inclusion.
• Ability to work effectively as a member of a team.
• Commitment to the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Time commitment

• Attend quarterly Board meetings and ad hoc/standing committee meetings as required
• Attend a board away day every 1-2 years
• Visit at least one NYO residency or project a year and attend key donor events (3-4 evenings per year)
• Participate in induction sessions and attend annual safeguarding training.

Quarterly board meetings usually take place on weekday afternoons (forthcoming: 14 May, 8 July, 22 October 2026 at 3.00 – 5.30pm)

Term of office

• Four‑year term, renewable once on invitation from the Chair.

Remuneration & expenses

• The role is unpaid; reasonable expenses (e.g., travel) are reimbursed.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.