Fundraising operations manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Cherry Trees is a charity. located in East Clandon (near Guildford, Surrey), providing home-from-home short breaks for children aged 0–19 with a range of complex disabilities, including learning, physical, and sensory impairments.
We are rated ‘outstanding’ by Ofsted and care for more than 100 children and young people in a safe, stimulating, and fun environment. At Cherry Trees, we see the child first and the disability second, valuing every child for who they are. We are a dedicated community, enabling children to spend time with friends and enjoy new experiences while their families have a much-needed break from care.
It’s an exciting time to join Cherry Trees. We have recently recruited a new Head of Fundraising and Communications who will be building the team as we invest in a programme of service growth in conjunction with a new 5-year strategy which will be publicised in 2026.
What difference will you make?
Cherry Trees offers a lifeline to vulnerable children and their families. As a Trustee, you will play a key role in helping us to grow and develop and to enable us to continue to provide support and a critical lifeline to even more vulnerable children and their families in great need. Alongside a team of 8 trustees you will play a key role in ensuring we have the maximum impact we can for our community.
Role Description
The treasurer is an officer of the trustee board and not a paid worker. The role of the treasurer is to ensure that all the finances and the supporting financial control systems are kept in order.
Key objectives of the role:
- To provide strategic advice to the Trustees on financial matters as regards the operation and development of Cherry Trees within the direction set by the Chairman of the Trustees.
- To oversee the financial affairs of the Charity and ensure that they are legal, constitutional and within accepted accounting practice.
- To ensure that proper records are kept and that effective financial procedures are in place.
- To monitor and report on the financial health of the Charity.
- To oversee the production of necessary financial reports, returns, accounts and audits.
- The role requires active participation in board meetings and collaboration with fellow trustees and the executive team to support Cherry Trees’ mission.
- The will be a minimum of 8 board and committee meetings to attend
Principal Tasks
The responsibilities of the treasurer are essential for maintaining the financial stability and integrity of the charity, ensuring that it can continue to fulfil its mission and objectives. Specifically, these include:
Financial oversight
- Ensure that all financial records are accurate, up to date and compliant with legal and accounting standards.
- Ensure that effective financial procedures and controls are in place.
- Appraise the financial viability of plans, proposals and feasibility studies.
- Chair the Management and Finance Committee (M&F) quarterly, monitor performance against budgets and ensure that Capital Expenditure is properly controlled in line with the latest Capex Policy approved by the Trustees.
- Attend half-yearly meetings of the Investment Committee at which the Charity’s investment brokers report on their management of the Cherry Trees investments and measure performance against their benchmark.
- Liaise with the investment brokers as necessary to ensure that adequate liquidity (cash flow) is available and that Cherry Trees is able to meet its liabilities.
- Assist the trustees and management in ensuring that the financial reserves of Cherry Trees are maintained at an appropriate level.
Budget Management
- Oversee the production of the annual budget and propose its adoption by the board.
Financial reporting
- Work closely as necessary with the CEO and COO to appoint appropriate external auditors and to ensure that any audit recommendations are implemented in a timely manner.
- Oversee the production of necessary financial reports and accounts and present them, along with any audit recommendations, to the board.
Strategic advisory
- Provide strategic advice to the board on financial matters and help shape the charity's financial strategy.
- Work closely with the CEO and COO to ensure that a long-term financial strategy is in place, which can guide the organisation in achieving its objectives.
Board liaison
- Regularly report the financial position and ongoing financial viability of the charity at board meetings.
- Make fellow trustees aware of their financial obligations and take a lead in interpreting financial data.
- Assist the trustees in ensuring that appropriate steps are taken to manage financial risks that could impact significantly upon Cherry Trees.
Personal skills and qualities
- Knowledge of bookkeeping and financial management.
- Good financial analysis skills with the ability to think about the future as well as the present.
- Strong working knowledge of Excel.
- Be methodical, organised and consistent.
- Ability to communicate clearly.
- Have a strong commitment to the organisation.
- Some experience or knowledge of charity finance, fundraising and pension schemes would be an advantage.
Qualifications
- Strong skills and experience in Financial Statements and Accounting
- Proficiency in Financial Planning, Budgeting, and Finance
- An understanding of charitable organisations and nonprofit financial management is a plus
- Good communication and teamwork abilities
- A commitment to the vision and values of the Cherry Trees Charity
- Professional qualifications in accounting or finance are desirable
Safer Recruitment
Due to the vulnerability of our children and young adults, applicants will be required to complete a short application form and will require an Enhanced DBS check, which the charity will facilitate.
Registered Charity
21 - 50
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Thank you!
Do you want to help change the future? And make your mark on our democracy?
Join us.
Elect Her is building a world where 51% (or more!) of elected officials are women. We are a non-partisan organisation working to motivate, support and equip women in all their diversity to stand for political office, in Britain, and thrive once there.
At Elect Her, women receive the support they need on their unique political journey. Every democratic path is different and consequently we have targeted interventions, at each stage, to provide the best tools to improve women’s chances and access to elected office and, once there, help them remain in office. At the local level 50% of the women we support win - but every woman who stands makes democracy, democracy!
Despite progress, women remain underrepresented at all levels of UK politics—only 40% nationally, 27% regionally, and 34% locally. This is not due to a lack of capable women, but because the political system is structurally biased. We’ve mapped the barriers to entry and are working on removing them and reshaping the political system so that all women can thrive once elected.
We’re recruiting for three new Directors to join our board, including a Treasurer.
If you are strategic, constructively critical, collaborative and with a passion for representation - we want to hear from you!
Closing date for applications is 27th February 2026
We can’t wait to meet you!
Please send a written letter (no more than two pages), or audio or video recording
(no longer than 5 minutes), setting out the experience (including work, voluntary,
and lived) you would bring to the role of Director and how you hope to gain from
the experience.
Please share the details of 2 people who can give you references.
We only accept emailed written/audio/video applications. If you require a
reasonable adjustment or other assistance to participate in the recruitment
process, please advise by email to the address above. If you have access
requirements, please tell us when you submit your application.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Support Chair of Trustees
Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers.
About Carers Support
We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more.
About the role
As Chair of Trustees, you will:
- Lead the Board and help set the charity’s strategic direction
- Support and work closely with the Chief Executive
- Make sure the Board fulfils its legal and governance duties
- Encourage a positive, open and inclusive Board culture
- Ensure meetings are well-run and support good discussion and decision-making
- Help the charity respond to the needs and views of unpaid carers
- Ensure risks, finances and performance are monitored effectively
What we’re looking for
We welcome applicants from all backgrounds and lived experiences.
We are looking for someone who can bring:
- Board, governance or senior decision-making experience
- Calm, confident leadership and good people skills
- The ability to facilitate effective meetings or a willingness to learn
- Sound judgement and the confidence to ask questions
- A commitment to improving the lives of unpaid carers
- Time to prepare for and attend meetings
Time commitment
- 4 board meetings per year (2 hours each)
- Regular meetings with the Chief Executive
- Occasional committee meetings, events or development sessions
- Additional committee meetings, events or development sessions, as required
What you’ll gain
- A meaningful leadership opportunity with social impact
- Strategic experience in a respected local charity
- Supportive induction, training and ongoing guidance
- A warm and collaborative Board environment
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CHIEF OPERATING OFFICER
HELP LAUNCH SUNSHINE INTO THE WORLD
London • Flexible time • Hybrid
A heart‑led leadership role for someone who loves turning almost‑ready into launch‑ready.
SUNSHINE is on the brink of something beautiful. Our charity application is in motion, our foundations are built, our vision is alive — and now we’re preparing to launch our first pilot programmes across London.
We’re looking for a brilliant, warm‑hearted, operationally minded leader to help us add the final touches, tighten the systems, and get SUNSHINE ready to shine.
If you’ve got a strategic brain, a steady hand, and a heart of gold, this is your moment.
About SUNSHINE
SUNSHINE is London’s new volunteer‑powered movement for connection, belonging, and brighter days. Our symbol is a yellow fingerprint heart — because every person is unique, every story matters, and every act of kindness leaves a mark.
We’ve already built the core of the charity. Now we’re ready to bring it to life.
The Role
As our first-ever Volunteer Chief Operating Officer, you’ll work closely with the Founder to take SUNSHINE from “almost there” to “we’re live”.
You’ll help us:
- Finalise the operational systems we’ve already built and add anything missing to them.
- Strengthen governance and readiness as we await charity status.
- Prepare the organisation for delivery of our pilot programmes.
- Shape volunteer onboarding and simple, human‑friendly processes.
- Support the launch of SUNSHINE DAY.
- Ensure we’re safe, smooth, and ready to welcome the public.
- Bring calm, clarity, and structure to a fast‑moving, heart‑led start‑up charity.
This is a role for someone who loves the final stretch — the polishing, the tightening, the “let’s get this ready for the world” energy.
Who You Are
You’re someone who thrives in start-up and early‑stage environments where things are already in motion and need a confident, capable operator to bring everything together.
You might be perfect if you:
- Have experience in operations, charity leadership, or organisational development.
- Enjoy turning ideas and drafts into clear, working systems.
- Can bring structure without losing warmth.
- Love collaborating closely with a Founder.
- Want to use your skills to help launch something meaningful.
- Have a fingerprint heart that shines bright.
You don’t need to have been a COO before — just bring your experience, your steadiness, and your heart of gold.
What You’ll Get From Your Time With SUNSHINE
- A rare chance to help launch a brand‑new charity.
- A meaningful leadership role with real influence.
- A close, collaborative partnership with the Founder.
- A joyful, human, values‑driven environment.
- Creative freedom to shape how SUNSHINE works.
- The pride of knowing you helped build something that will change lives.
- Seeing how your input has helped bring joy, happiness and community back into peoples lives.
This is your chance to leave a real fingerprint heart on the future of SUNSHINE.
Ready to Build Something Beautiful?
If you’re excited by the idea of helping launch a charity that puts warmth, belonging, and human connection at its core, we’d love to meet you.
Apply now on CharityJob.
Every heart leaves a mark. Let yours help launch SUNSHINE.
Non Charity Employer
11 - 20
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The VP's role is to aid the president with all of their responsibilities in overseeing the chapter. VP might help run the chapter and become responsible for some activities. Helping to coordinate their committee to ensure that all of the needs of the charity are met and the law, constitution and handbook are not broken.
This role is important in order to have a smooth running chapter, so that the magic of our visits are at their full potential! We are searching for a enthusiastic and hard working volunteer to support the President in Newcastle!
Registered Charity
101 - 500
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers
The client requests no contact from agencies or media sales.
Thank you!
Trustee (Non‑Executive Board Member) – Mitie Foundation
Location: UK (meetings in person at The Shard, London)
Time commitment: Approximately 4 Board meetings per year plus occasional sub‑committee/ambassadorial commitments; preparation required for papers and strategic discussion
Term: Three years, renewable once (subject to Board agreement)
Start date: April 2026
The Mitie Foundation is looking for passionate and purpose‑driven Trustees to join its Board. This is an exciting opportunity for individuals who want to use their professional expertise to make a meaningful social impact and help people across the UK access brighter, more sustainable futures.
As a Trustee, you will play a vital role in guiding the Foundation’ as they enter new strategic phase, supporting inclusive employment programmes, and ensuring the charity delivers real, measurable change. You’ll collaborate with a committed Board, engage with senior leaders across Mitie, and contribute to initiatives that help people build confidence, develop skills and move into meaningful work.
Whether your background is in business, charity leadership, social value, finance, HR, community engagement or lived experience of overcoming employment barriers — your insights could influence national‑level social impact.
This is a rewarding, purpose‑led role where your contribution truly matters — helping to shape programmes, strengthen governance, and open doors for individuals who need it most.
About the Mitie Foundation
The Mitie Foundation is the independent charitable arm associated with Mitie Group which was established in 2013 to create meaningful, sustainable opportunities for individuals facing barriers to employment.
The Foundation delivers programmes that improve employability, inclusion and opportunity for people facing barriers to work, collaborating with partners, communities and colleagues to create measurable social value.
Help shape a charity that unlocks potential, removes employment barriers, and creates life‑changing opportunities.
Purpose of the role
Trustees work collectively to ensure the Mitie Foundation is well governed, financially sound, and achieving its charitable purposes. The Board provides strategic direction, oversight and constructive challenge so the Foundation delivers meaningful social impact while operating with integrity and independence.
We are seeking Trustee’s within the following key areas to support and form the Mitie Foundation Board;
- Finance & Risk Trustee – bringing specialist financial governance expertise, oversight of risk management, and assurance in line with Charity Commission expectations.
- Trustee with Lived Experience – ensuring the views, needs, and realities of the communities we serve are represented at Trustee Board level. Anticipated to Chair a lived experience working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance.
- Campaigns & Events Trustee – providing expertise in public engagement, fundraising, and brand-led campaigns to support the Foundation’s growth and visibility. Anticipated to Chair a campaigns and engagement working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance.
- Inclusive Hiring Trustee – contributing specialist knowledge in fair-chance recruitment and employment pathways, supporting the Foundation’s commitment to inclusive hiring and social mobility. Anticipated to Chair a referral partner working group to provide insights and feedback to inform Foundation activities and support Foundation leadership and Governance.
Key Responsibilities
- Strategy & governance: Shape and review the Foundation’s vision, mission and strategy; ensure alignment with charitable objects and Charity Commission guidance, uphold high standards of transparency and accountability.
- Oversight & assurance: Monitor performance against strategic priorities, outcomes and impact measures; approve budgets, management accounts and the statutory report and accounts; oversee risk management and ensure compliance with governing document, law and regulation.
- Executive support & challenge: Provide guidance and robust, respectful challenge to the Head of Foundation and team; maintain a clear distinction between governance and operations; participate in leadership appraisal/objective‑setting where appropriate.
- Representation & advocacy: Act as an ambassador for the Foundation within Mitie Group and externally; use professional networks to build partnerships and unlock opportunities for collaboration, funding or volunteering; protect and promote the Foundation’s independence and reputation.
- Conduct & integrity: Promote equality, diversity and inclusion across governance and programmes; uphold the Seven Nolan Principles of Public Life—selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
Person specification
The Board seeks a balanced mix of skills and backgrounds; individual trustees will bring some (not all) of the following:
- Strategic or senior leadership experience in business, charity or public sector
- Charity governance and/or financial oversight
- Expertise in one or more of: HR, social value, finance, legal, ESG, communications, or programme delivery
- Ability to analyse complex information and contribute to sound, evidence‑based decisions
- Strong interpersonal skills and commitment to collaborative, inclusive Board culture
- A demonstrable passion for social impact, employability and inclusion aligned to our mission
Eligibility, standards and conflicts
- Candidates must be eligible to serve as a charity trustee under the Charities Act and willing to declare/ manage conflicts of interest, particularly given the Foundation’s corporate linkage.
- Appointment is subject to reference and other checks as appropriate to the role and the Foundation’s policies.
- Trustees are expected to prepare for meetings, attend regularly and contribute actively to collective decision‑making.
Remuneration and expenses
This is a non‑executive, pro‑bono trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with policy.
How to apply
Please send your CV and a brief supporting statement (max two pages) outlining your motivation and how your experience aligns with the role Friday 7th February.
If you would like an informal conversation about the role, please contact Rebecca Gray.
We are committed to building a Board that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds. Adjustments for the recruitment process will be provided on request.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Many older people in our communities face significant challenges - from loneliness, isolation, and frailty to financial hardship and managing lifechanging conditions like Dementia. The work we do is vital in ensuring they have access to the support and care they deserve.
Our team is deeply passionate about this mission. Many of us have personal experience supporting older relatives through similar challenges, and these lived experiences fuel our commitment to delivering high-quality, compassionate services.
Following our successful merger in August 2023, our organisation is now moving forward with greater ambition and a renewed focus on expanding our reach. As a Trustee, you will play a crucial role in shaping that future - helping us to serve more people, strengthen our services, and advocate for the needs of older people across Maidstone, Sevenoaks, and Tonbridge.
We are looking for people from a financial background to help with oversight of our budgeting, planning, forecasting, investments, governance, reporting and financial decision-making. This is a great opportunity to work closely with organisational leaders to ensure every penny makes a difference.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking a capable and reliable Officer within IT & Systems to support the IT & Systems function and provide operational cover for the Head of IT & Systems when required. This role exists to ensure continuity of systems, user support, and core IT processes in the event of absence, increased workload, or unexpected issues.
Reporting directly to the Head of IT & Systems, you will help manage day-to-day systems, respond to support requests, and handle joiner and leaver processes. The role is hands-on, practical, and focused on keeping things running rather than long-term architecture or strategy. Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferable skills for this role.
Key Responsibilities
- Support the day-to-day operation of internal systems, including user access, permissions, and basic configurations.
- Monitor and respond to IT and systems support requests, escalating issues where appropriate.
- Supporting new starter and leaver processes, including account setup, access changes, and offboarding.
- Assist with the administration of Bitrix, ClickUp, Teamplate, or similar platforms.
- Maintain clear documentation for processes and common issues.
- Provide operational cover for the Head of IT & Systems during periods of absence or unavailability.
- Handle ad hoc systems tasks and problem-solving as they arise.
What We are Looking For
We are looking for someone dynamic with the skills and experience to make a positive impact. This role suits someone practical, calm under pressure, and comfortable working without close supervision. You will be a strong fit if you have:
- Proven experience in IT support, systems administration, or helpdesk-style environments.
- Hands-on experience managing user accounts, access control, and routine systems tasks.
- Familiarity with ERP systems, helpdesk tools, or internal business platforms.
- Experience working with tools such as Bitrix, ClickUp, Teamplate, or comparable systems.
- The ability to work independently and manage tasks at your own pace while meeting agreed expectations.
- A strong sense of ownership and reliability.
- Previous experience in volunteer-led or non-profit organisations is a bonus.
- Comfort working fully remotely and supporting users virtually.
- Strong work ethic and collaborative attitude.
- A passion for the charity work, a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
- Previous experience in volunteer-led organisations is a bonus.
- Remote working experience or comfort with managing teams virtually.
What You will Gain
· Practical experience acting as a key operational contact within an IT and systems function.
· Exposure to real-world continuity planning and operational risk management.
· The opportunity to build confidence in owning systems processes end-to-end.
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making Wakefield a fairer city? Join us and help improve the lives of people in Wakefield!
Prosper Wakefield District is a dynamic, independent charity dedicated to improving the lives of people in Wakefield. We provide grants, foster partnerships and encourage investment into the Wakefield District.
At Prosper, our core values are at the heart of everything we do:
· Valuing trust and bravery
· Collaborating for better
· Listening then acting
· Considering different points of view.
If this describes you – then we’d love to hear from you! You could be joining our small and welcoming Trustee board and making a difference to the people of our district.
About Us:
Prosper Wakefield District is a dynamic and impactful charity dedicated to supporting the VCSE sector, who work with some of the most vulnerable people and communities and those facing the greatest health inequalities. We also work with health, business, and public sector partners to identify and develop shared approaches to reduce gaps in health inequalities in some of the districts most deprived neighbourhoods and communities. Our work positively impacts the lives of so many underrepresented and disadvantaged groups across the district. As we continue to grow and expand our reach, we are seeking passionate and dedicated individuals to join our Board of Trustees.
Role Overview:
As a Trustee of Prosper you will play a vital role in ensuring the charity is effectively governed and well-managed. You will work alongside fellow trustees and the executive team to provide strategic direction, ensure accountability, and oversee the charity’s operations and financial health.
Key Responsibilities:
- Provide strategic leadership and direction.
- Ensure the charity complies with its governing document, charity law, and other relevant legislation.
- Safeguard the charity’s assets and ensure proper financial management.
- Contribute to the development and implementation of the charity’s policies, goals, and objectives.
- Attend and actively participate in board meetings and annual events.
- Act as an ambassador for the charity, promoting its work within personal and professional networks.
Skills and Experience:
We are looking for people who possess:
- A passion for the work Prosper do and the Wakefield District.
- A varied background of culture and ethnicity.
- Strategic vision and independent judgment.
- The ability to think creatively and offer constructive criticism.
- Effective communication and interpersonal skills.
- Willingness to devote the necessary time and effort to the role.
- No experience is necessary for success in this role.
Desirable (but not essential) Experience:
- Expertise in areas such as finance, fundraising, marketing, law, HR, or community engagement.
- A ‘lived’ experience (having experienced hardship) helps to reflect the communities we support and understand the challenges they face.
- Understanding of the voluntary sector and the challenges faced by charities.
What We Offer:
- An opportunity to make a significant difference in the lives of Wakefield & District underrepresented groups.
- A chance to work with a passionate and dedicated team.
- Personal development opportunities through trustee training and networking events.
- Reimbursement of reasonable out-of-pocket expenses.
How to Apply:
If you are interested in this rewarding opportunity to contribute to the success of Prosper, please send your CV and a cover letter outlining your interest and relevant experience by 31st March 2026. Before applying, please read and download the supporting documents and information pack from the Prosper Wakefield District website.
Prosper is committed to diversity and inclusion and encourages applications from all sections of the community.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.
About the role:
As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.
Experience Qualification and Requirements
Formal qualifications is desirable but STRONG experience and passion beats and tops this always.
Main Responsibilities/ Key Duties
· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.
· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.
· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.
· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.
· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.
· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.
· Apply accessibility standards to ensure inclusive access and usability for all users.
· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.
· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.
· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.
· Advise on technical feasibility and recommend improvements where systems or tools create limitations.
· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.
· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.
· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.
· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.
Essential Skills and Experience
· Strong practical experience with WordPress and PHP development.
· Experience building or customising WordPress themes and plugins.
· Solid understanding of HTML, CSS, and JavaScript.
· Experience integrating third-party tools, plugins, or APIs.
· Knowledge of WordPress security, performance optimisation, and update management.
· Ability to document technical work clearly and work collaboratively across teams.
· Understanding of GDPR principles and secure data handling.
· Strong problem-solving skills and ability to work independently.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working in non-profit, CIC, or community-led organisations.
· Familiarity with open-source or low-cost digital platforms.
· Experience building membership portals or learning platform integrations.
· Basic understanding of hosting environments or server configuration.
· Experience supporting volunteer-led or safeguarding-focused digital environments.
What This Role Offers You:
Founding role in a community-owned digital infrastructure project.
Leadership-level experience in open-source platform development.
Opportunity to build systems that directly support social change.
Experience working across digital, education and membership teams.
Direct contribution to a public-facing platform for justice and empowerment.
Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
People who want to work only with proprietary or closed systems.
Anyone uncomfortable working with serious or sensitive subject matter.
Those seeking guaranteed or immediate income.
Individuals unwilling to document their work or follow shared standards.
People who prefer not to collaborate with non-technical teams.
If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.
Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ontario, Canada (Remote, with in-person responsibilities within the region)
-
Commitment: 5-7 hours per week, part-time (potential to expand with program demand)
-
Reports To: Operations Lead – Roots Academy Canada
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada & USA.
Position Summary:
The Event Lead will lead the strategy, design, and execution of all events, ensuring they align with the organization’s goals and deliver memorable experiences. This role oversees the end-to-end event planning process, including budgeting, logistics, vendor management, and team coordination. As the driving force behind the organization’s events, the Event Lead will ensure high standards of creativity, efficiency, and impact while fostering strong relationships with stakeholders, partners, and vendors.
Key Responsibilities:
-
Strategic Event Planning:
-
Develop and implement a comprehensive event strategy that aligns with organizational goals and enhances brand visibility.
-
Identify event opportunities, including conferences, product launches, fundraisers, and internal engagements, to achieve strategic objectives.
-
-
Event Design & Execution:
-
Lead the planning and execution of all events, ensuring seamless logistics, creative concepts, and high-quality delivery.
-
Collaborate with internal teams to ensure event themes, messaging, and objectives are aligned with organizational priorities.
-
-
Budget Management:
-
Manage event budgets, ensuring cost efficiency without compromising quality.
-
Track expenses, negotiate vendor contracts, and identify opportunities for cost savings.
-
-
Vendor & Stakeholder Management:
-
Build and maintain relationships with vendors, suppliers, venues, and partners to ensure successful event execution.
-
Negotiate contracts and manage vendor performance to meet quality standards and timelines.
-
-
Team Leadership:
-
Lead, mentor, and develop the event planning team to achieve excellence in execution.
-
Foster a collaborative and high-performing environment, ensuring clear communication and accountability.
-
-
Event Marketing & Promotion:
-
Collaborate with marketing and communications teams to promote events, including developing promotional materials, social media campaigns, and press outreach.
-
Ensure a strong event presence across digital and physical platforms to maximize attendance and engagement.
-
-
Evaluation & Continuous Improvement:
-
Measure event success through post-event reporting, feedback collection, and KPIs.
-
Use insights to refine event planning processes and improve future events.
-
Skills and Qualifications:
-
Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies
-
Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.
-
Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.
-
Project Management: Strong organisational skills with the ability to support program delivery efficiently.
-
Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.
-
Commitment to Ihsaan (excellence): This role requires someone who strives to deliver their responsibilities with ihsaan.
-
Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.
What We Offer:
-
Be part of a team of 80+ dedicated volunteers from across the globe.
-
Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
-
Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
-
Receive in-house Tarbiyah sessions to develop your deen.
Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
Registered Charity
0
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.