Group clinical lead volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are needed to help out at our Parent Carer bereavement support groups on either a Saturday or a Sunday. This will be in a group setting and you will be working alongside two fully trained adults.
Duties and responsibilities:
Helping setting up the rooms and resources for activities;
Assist in providing food and drinks for attendees;
Join in group discussions as you feel able and supporting attendees with emotional issues;
Co-facilitate group activities;
Lead activities and provide information on grief to attendees as you feel able depending on experience;
Provide feedback in discussion with Facilitator to Clinical Lead.
You will be offered supervision after attending.
We will ask you to complete a Volunteer Application Form and then have a chat with us about volunteering.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. WHY THIS ROLE EXISTS
Release Therapy for Women provides safe, therapeutic spaces for women across Sussex. Our groups are the heart of what we do, and our Therapeutic Group Support Assistants play a crucial role in ensuring these sessions run smoothly.
You will work alongside a Lead Facilitator to create a warm, inclusive, and physically comfortable environment.
2. KEY RESPONSIBILITIES
Creating a Welcoming Space
* Environment Setup: Arrive early to set up the therapeutic space, ensuring it is tidy, welcoming, and comfortable.
* Sensory Awareness: Pay attention to lighting, noise levels, and seating arrangements to support our neurodivergent participants and those with social anxiety.
* The "Warm Welcome": Greet participants as they arrive, particularly focused on making new members feel at ease and helping to serve drinks.
Supporting the Session
* Facilitation Assistance: Support the Lead Facilitator with practical tasks (handing out materials, managing refreshments, or keeping time).
* Participant Support: Provide a calm, grounded presence. While you are not the primary therapist, you may offer one-to-one emotional support (e.g., sitting with someone who needs a moment outside the circle).
* Closing the Space: Assist in packing away and briefly debriefing with the Facilitator after participants have left.
Inclusion & Data
Actively model inclusive behaviour, ensuring women of all ages, faiths, and sexual orientations feel safe.
* Equality Monitoring: Assist in the distribution of our anonymous Equalities Monitoring forms. In line with our 2026 vision, you will help explain to participants that their data helps us secure the funding needed to keep our groups free for everyone.
3. PERSON SPECIFICATION
Knowledge and Experience
* Counselling Foundation: You have previous counselling experience or have undertaken introductory counselling training.
* Therapeutic Understanding: An understanding of (or a strong interest in) the group therapeutic process and the importance of boundaries and confidentiality.
* Inclusive Values: A deep commitment to equality and a passion for making therapeutic spaces accessible to marginalised groups.
Skills and Abilities
* Empathy & Presence: A calm, grounded, and non-judgemental approach to supporting women in distress.
* Reliability: The ability to commit to a full 6–10 week group cycle to provide continuity of care for our participants.
* Communication: Strong interpersonal skills and the ability to work collaboratively with a Lead Facilitator.
* Local Insight: Ideally, you will live in or have strong ties to Brighton, Worthing, or Shoreham/Southwick.
* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity.
4. WHAT WE OFFER YOU
* Professional Growth: Gain hands-on experience in a therapeutic community setting.
* Support & Supervision: Access to optional clinical supervision when needed to discuss your experiences and wellbeing.
* Inclusive Culture: Be part of a diverse volunteer team (19% neurodiverse and 25% ethnically diverse).
* Training: Induction into our therapeutic model, safeguarding, and cultural competency.
* Expenses: Reimbursement of local travel costs.
5. RECRUITMENT & ONBOARDING
* Trial Period: Participation in one session as an observer/assistant before a full commitment.
* Safeguarding: This role is subject to an enhanced DBS check and a requirement to attend our annual safeguarding training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
This role sits within our Men’s Minds project, based in Feltham, Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands:
- Peer support network,
- Psychoeducation workshops, addressing common needs of men’s mental health
- Outreach support to raise awareness of men’s mental health and promote this service.
The role of the Peer Volunteer will be to support the Project Coordinator with delivering and developing various workshops and events. You will take the lead in developing peer-led support.
Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals.
We are looking for someone who
- Someone who identifies as male
- Has lived experience of mental health challenges
- Are a non-judgmental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding mental health
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Project Coordinator with admin and planning
- Are able to take on any ad hoc admin/support responsibilities
Time commitment and expenses:
• Flexible hours between Monday-Thurs. We are looking for someone to commit to a minimum of at least 1 or 2 activities a week.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words)
Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)
Volunteer Role:
- This volunteer role is suitable for students planning to study counselling and psychotherapy. Or candidates with a psychology background looking to gain in-person skills leading to clinical training.
- This is to develop your conversational skills to be able to support people undergoing various states of mental health needs.
- Initially volunteers will greet participants, taking part in group activities and socialising with participants at the end of sessions. Over time they will be expected to hold 1:1 conversations with service users before and after groups and independently run enrichment activities or psychoeducation workshops.
- For all these activities they will be expected to make notes from the sessions and report to the Co-ordinator.
- This will also involve supporting evaluation and feedback processes.
- You will be given training in Safeguarding and monitoring to flag where participants need greater support.
- We would be keen to work with you to develop your own interests and use your existing skills to support the project.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Companions support patients by offering befriending. It’s a gratifying role for someone reliable, a good listener, and with a few hours during the working week to spare. We provide a comprehensive training package and ongoing peer support sessions. We ask for a commitment of at least six months for two hours a week.
This role does not involve offering counsel, providing clinical care, or giving advice or information. You will be signposting to professional support where needed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is working therapeutically alongside a child/young person on one of our bereavement support days on either a Saturday or Sunday in a group setting. Ideally you will have experience in working with children and have the ability to communicate effectively at all levels and be able to support children and young people in distress and remain calm.
You will be working therapeutically with your allocated child after receiving training. You will have a group leader who will guide you through the structure of each day. There is also a Clinical Lead who will oversee and facilitate the programme.
You will also be expected to attend a debrief at the end of each day and also complete detailed documentation on the child/ young person you have been working with.
Lunch and refreshments will be provided. We pay 40pence per mile to cover your travel expenses. We will provide training (Safeguarding Children, Volunteer Induction Day and other specialist training days).
You will also have the opportunity to observe a weekend programme in action before you work with a child / young person. We will pay for your DBS check and provide you with a uniform.
You can apply to volunteer for Holding On Letting Go through CharityJob. We will reply to you with a Volunteer Application Form to be completed and returned. We will invite you to either come into our office for a chat or this can be done over the phone. We will then see what dates you would like to come along to our training and bereavement support days.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.
We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:
- Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
- Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
- Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
- Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.
About Alopecia UK
Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.
We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.
Alopecia UK Trustee Board
The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.
The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.
Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trustees of NCEPOD are empowered to manage the business of the charity/company and to oversee and approve the strategy of the Enquiry. They also have a duty to scrutinise the financial affairs of the organisation and to act as its directors. In addition, they are responsible for appointing the members of the company, that is the members of the Steering Group, the Chief Executive and the Lead Clinical Co-ordinator.
The objects of the company that they have to manage are broadly defined as being to improve standards of healthcare for the benefit of the public.
The purpose of NCEPOD is to improve standards of healthcare for the benefit of the public by undertaking confidential reviews into patient care. Since 1988 the organisation has published over 50 reports which have resulted in significant, positive changes across all aspects of healthcare.
As a registered charity and company limited by guarantee NCEPOD has a board of Trustees to oversee the governance of the organisation.
An exciting opportunity has arisen to appoint new Trustees.
Applications are invited from anyone with an interest in NCEPOD; however, applications would be particularly welcome from those with a background in one of the following:
§ Law
§ Finance
§ Fundraising
The appointed Trustees will work with the existing Board to advise the Chief Executive on ways to develop the organisation whilst maximising the financial income to the charity.
To apply for this post please apply through Charity Job or contact Marisa Mason, Chief Executive of NCEPOD with a CV and covering letter, highlighting your experience and reasons why you would like to join the board of Trustees.
The client requests no contact from agencies or media sales.
Inclusive Boards is delighted to support Bowel Cancer UK in their search to appoint three new Trustees.
Bowel Cancer UK is the UK’s leading bowel cancer charity. They support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease, and campaign for early diagnosis and access to best treatment and care.
Bowel Cancer UK is entering a defining period for the charity. Their strategy places bold focus on early diagnosis, improved treatment and care, accelerating research, and ensuring that every voice—especially those less often heard—shapes their direction.
About the Trustee opportunities:
We are seeking three talented and committed Trustees with a particularly interested in hearing from candidates with experience in one or more of the following areas:
- Professional healthcare (not only medics) with experience in research and caring for bowel cancer patients
- Fundraising / income generation
The charity is also keen for the Board to reflect more fully the UK-wide nature of their role and work, noting particularly that they don’t currently have a Board Member from Wales, as well as groups disproportionately affected by bowel cancer. For example, research shows that:
- Women are more likely than men to be diagnosed with bowel cancer in an emergency setting. These are often at a later stage, when bowel cancer is harder to treat.
- Black people are more likely than white people to be diagnosed in an emergency setting, when bowel cancer is harder to treat.
- People from ethnic minority groups have a lower participation rate in the bowel cancer screening programme than white people.
Bowel Cancer UK is committed to widening the diversity of the Board to reflect a broad and inclusive range of backgrounds and skills, and would welcome applicants who reflect the diverse communities that they serve.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 2013, Release Counselling and Therapy for Women is a charity that has supported the mental health of thousands of women across Sussex.
Over the last decade, we have developed a skilled and experienced therapy team, who offer a range of services to help women address the issues life throws at them.
Our support is unique as everything we do is created and led by qualified counsellors, and we have become best known for our Therapeutic Groups and Wellbeing Days for mums. We also run a 1:1 counselling service for women, supporting them through those other challenges in life and are in the process of setting up couples counselling.
We are looking for qualified female counsellors or CBT therapists to provide 3 or more 1-1 or couples therapy online and to deliver weekly sessions for up to 18 weeks for 50 minutes. Counsellors can join an optional peer supervision group and our quarterly team catch up.
What are we looking for?
We are looking for a volunteer who:
Deliver counselling sessions via our online system Cliniko.
Write factual client notes that are stored within Cliniko.
Raise any safeguarding issues with the Clinical Lead.
Skills
Please note we do not have a student counselling placement as all of our counsellors are qualified.
Qualified counsellor/CBT therapist at a minimum of level 4 from one of the below-accredited organisations
Registered practitioner with BACP, UKCP, BABCP, BPS or HCPC
Current DBS check or willing to have one carried out
Experience of safeguarding procedures
Experience working with female clients with a range of issues
What difference will you make?
Your support will help improve the mental health and wellbeing of women by reducing isolation and empowering women to bring about positive change in their lives.
* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a finance professional to join our engaged and friendly board as Treasurer, with specific oversight of the charity’s financial management. While day-to-day financial administration is carried out by employees or external providers, the Treasurer works closely with them and the Board to ensure sound financial governance. The Treasurer provides financial leadership, helps trustees understand the organisation’s finances, and ensures that the charity meets its financial and statutory obligations.
You will have a qualification in Financial Management, Accounting, or Audit, or perhaps be a senior Finance Manager or Director in a charity. We welcome applications from people for whom this is their first Treasurer role, but we are seeking candiates who have some understanding and/or experience of the charity sector. We are willing to provide access to training around the treasurer role, but a basic knowledge of charity accounting and financial management would be a strong advantage.
You will have the ability to communicate financial information clearly to those without financial expertise and be a strategic thinker, with the ability to balance financial scrutiny with broader trustee responsibilities.
Our board meet once a month (either virtually or in person in London) for around 90 minutes. We aim to have strategy days twice a year. You will meet with the CEO and Finance Manager once a month, and be available for ad hoc emails, advice. Trustees are usually appointed for a three-year term, which can usually be extended.
You will also bring a commitment to the values, aims, and objectives of the charity, and a desire to help children and young people who have experienced grief.
Our mission is to provide early intervention to help young people everywhere feel less alone when their world is turned upside down.
The client requests no contact from agencies or media sales.
Release Counselling and Therapy for Women (Release) is a small charity in Sussex with a big impact and have been supporting the mental health of thousands of women, since 2013. We specialise in supporting the mental health of women at key moments in their lives from parenting to peri/menopause.
Founded in 2013, our charity is led by women, for women. Women are at the highest risk of suicide up to a year after giving birth and during perimenopause. And we provide mental health support for women at these key times in their lives.
We offer therapeutic groups for mums and birthing parents and women in midlife, along with wellbeing days and a women’s one-to-one online counselling service.
As a small evolving charity, we work closely as a team and there are opportunities to help shape our future.
To help our mission, we are looking to appoint a Trustee with experience in clinical work such as counselling or social work to oversee the safeguarding of our charity.
* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity.
Responsibilities
The Board and CEO meet quarterly for Board meetings and once for an annual strategy day in Brighton.
The safeguarding trustee works closely with the CEO, the designated safeguarding lead, to ensure our organisation’s strategic plans reflect safeguarding legislation, regulations specific to our activities, statutory guidance, and the safeguarding expectations of the Charities Commission.
The role will help champion a safeguarding culture across the organisation, ensuring there are regular reviews, training, and that policies and the risk register are up to date, alongside advising on any safeguarding concerns that arise.
There are also other opportunities to get involved with fundraising events, speaking at conferences, and each Trustee takes on a committee lead role, in their area of expertise, taking an oversight of that area.
What difference will you make?
Your support will help improve the mental health and wellbeing of women by reducing isolation and empowering women to bring about positive change in their lives.
Person Specification
Essential
· Qualified clinical practitioner such as counsellor, psychologist or social worker accredited by a recognised body such as BACP, UKCP, BABCP, BPS or HCPC
· Current DBS check or willing to have one carried out
· Experience in overseeing and leading safeguarding procedures within an organisation
· Experience working with female clients with a range of issues
· Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
· Good communication and leadership skills
· A team-oriented approach to problem solving and to management.
Desirable
· Dedicated to the organisation’s cause and objectives and willing to act as the charity’s ambassador to external bodies, charities and companies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Uplift Project
The Uplift Project is a UK-based charity dedicated to supporting individuals experiencing emotional distress and financial hardship. We deliver peer-led mental health support, wellbeing workshops, and emergency aid to communities across the UK.
About the Project
Uplift Circles – Local Emotional Resilience Hubs is a 12-month in-house wellbeing initiative that delivers weekly, non-clinical support sessions across Derbyshire and South Yorkshire. The programme creates safe spaces for community members to share, connect, and build resilience through guided group discussions, one-to-one emotional check-ins, and resource sharing.
Role Overview
We are looking for compassionate and committed Charity Outreach Workers to support the delivery of Uplift Circles. You will help facilitate wellbeing sessions, support participants emotionally, and contribute to the smooth running of the programme.
Key Responsibilities
-
Support weekly peer-led wellbeing sessions in local community venues
-
Offer one-to-one emotional check-ins and signposting support
-
Help distribute self-care and wellbeing resources
-
Assist with session set-up, attendance tracking, and reporting
-
Uphold safeguarding, confidentiality, and data protection standards
Ideal Candidate Will Have
-
A caring, non-judgmental attitude and strong interpersonal skills
-
A genuine interest in mental wellbeing and community support
-
Good spoken English and ability to listen with empathy
-
Awareness of boundaries and ability to escalate concerns appropriately
-
Previous experience (formal or informal) supporting people is a plus
Training & Support Provided
-
Safeguarding and Mental Health Awareness Training
-
Volunteer Induction and Supervision
-
Ongoing support from trustees and project coordinators
Visa Compliance Note
This role is eligible for sponsorship under the Temporary Worker – Charity Worker visa route. Applicants requiring sponsorship must meet UKVI eligibility criteria for voluntary charity roles.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Holding On Letting Go needs General Duties Volunteers to join our team on either a Saturday or Sunday. Your day would be made up of helping all of our activities run smoothly at our bereavement support days for children in Kent. Tasks to be undertaken on the day could be moulding clay balls, laminating, photocopying, washing up paint pots and interacting with children on during their lunch and break times and this would ential kicking a football with the children outside, playing lego or pool or general chatting. You would be paired up with another volunteer and full training will be provided. You can choose the days that suit you (we ask all volunteers to commit to atleast 6 days a year with us) and you can pick which of our venues you would like to attend. We have venues at Sittingbourne, Ramsgate, Sheppey and Sevenoaks. Mileage, food and refreshments are provided.
We would ask you to complete a Volunteer Application Form with us and then we will have a chat with you over the phone and then meet you at one of our events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Catering Volunteer role:
Preparing a hot and cold lunch for adults and children and preparing snacks and drinks for the morning and afternoon break times. Cleaning up the kitchen at the end of the day. You will be working alongside another kitchen helper.
· We pay 40p per mile, provide food and refreshments and offer free training (Safeguarding children). We also provide a branded t-shirt for you to wear in the kitchen.
· We ask all kitchen volunteers to commit to at least 3 days a year on either a Saturday or Sunday in the kitchen at any of our venues that suit you.
We will ask you to complete a Volunteer Application Form by email and will have a chat with you either in the office or at one of our venues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.
As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in event coordination, travel liaison, member support, or administrative logistics
- Strong organisational skills with high attention to detail
- Ability to manage multiple tasks, timelines, and communications calmly and reliably
- Clear, professional, and compassionate communication skills (written and verbal)
- Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
- Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
- Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
- Proactive problem-solving skills and sound judgement when escalating concerns
- Reliability and responsiveness during pre-event and live delivery periods
- Alignment with values of care, respect, and participant-centred delivery
Desirable / Can Be Developed
- Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
- Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
- Experience supporting vulnerable groups, community programmes, or residential retreats
- Willingness to contribute to improving systems and processes through reflection and feedback
Qualifications
-
Formal qualifications not required; relevant professional, voluntary, or lived experience is valued
Main Responsibilities/ Key Duties
- Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
- Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
- Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
- Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
- Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
- Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
- Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
- Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.
What This Role Offers You:
- Practical leadership experience supporting impactful retreats and in-person programmes.
- Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
- Personal growth through service-led, community-centred work in a values-driven organisation.
- The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.
What This Role Is Not For:
- Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
- Those unwilling to work flexibly around programme timelines or respond to live operational needs.
- People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.
If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.
A Final Word
Logistics are about people, not just plans.
If you know that:
- Trust is built through clear communication, care, and reliability
- Privacy and safeguarding are essential when supporting travel and participation
- Respectful, attentive support helps people feel safe and welcomed
…then you understand the heart of effective retreat support and member travel liaison.
The client requests no contact from agencies or media sales.