Health and wellbeing volunteer volunteer roles in London

We are looking for enthusiastic volunteers who are passionate about physical activity and community wellbeing.

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You will play a key role in promoting healthy lifestyles by delivering fun, inclusive, and accessible physical activity sessions for people of all ages and abilities.

We would welcome qualified instructors from a range of activities such as:

·Boxercise

·Yoga

·Pilates

·Dance

·Football

·Basketball

·Circuit Classes

·Supported Gym workouts

However if you have another sport or activity that you would like to offer our residents, please get in touch!

This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community. 

You will :

·Plan and lead, safe, engaging fitness sessions for small groups of residents

·Adapt exercises to suit varying levels of mobility, ability, and health conditions.

·Monitor participants' safety and wellbeing during sessions.

·Encourage participation and build confidence through motivation and support.

·Log attendance and feedback as required.

·Work in line with safeguarding, health and safety, and risk assessment protocols.

Skills required:

·Recognised Fitness Qualification, Exercise Class Qualification or Sports Qualification, recognised in the UK 

What we will provide:

·Access to communal garden area and nearby fields for outdoor activities

·Access to a small internal gym (bench, weights, exercise equipment)

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, you will be required to undergo a DBS check and we will need details of 2 x referees.

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK

As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.

You will:

·Plan and lead regular health walks in your local area

·Welcome and support all participants, ensuring a positive and inclusive atmosphere

·Carry out basic safety checks and risk assessments for walk routes

·Encourage conversation and connection among walkers

Monitor attendance and report back to the coordinator as required

Skills required:

·First Aid Qualification

·Friendly, approachable, and reliable

·Good communication and people skills

·An interest in walking and promoting healthy lifestyles

·Able to walk at a steady pace for 30–60 minutes

What we offer:

·A full induction to the role and site will be provided

·Access to communal garden area and nearby fields for outdoor activities

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.

The West Sussex Falls Prevention Exercise Service is funded by West Sussex County Council and delivered by Everyone Health LTD. Everyone Health are a national commissioned provider of health and lifestyle services, with a highly skilled expert team that has extensive experience in strategic and operational management of health business at a national and European level. The West Sussex Falls Prevention Exercise Service is open to adults of ALL ages who are worried about or at risk of falls. Our specialist trained Postural Stability Instructors support participants with falls prevention strategies as part of the 24 week FAME programme that are up to date and evidence-based to ensure maximum effectiveness so people can feel more confident on their feet.

We have different venues across West Sussex in community-based classes consisting of a variety of strength and balance exercises, all delivered by our friendly Postural Stability Instructors.

The Role:

We are looking for engaging and caring volunteers to support at our sessions across West Sussex. 

This would involve supporting the Postural Stability Instructors in setting up the class e.g. setting up chairs as well as making teas, chatting to the participants and assisting in exercises where needed.

What skills do I need?

Ideally, we would like someone who is Emergency First Aid Trained and who has a passion or experience in a physical activity field. Alternatively, someone who has been through a similar falls prevention programme who would like to support with the successful service. 

However, we are open to anyone who would like to support!

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Newham

Relevant Person’s Representative (RPR) Support Volunteer 

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.

As an RPR Support Volunteer you might:

• Visit people in their care home, to make sure they’re getting the right care and support
• Talk with them about their feelings, thoughts and wishes
• Raise concerns
• Keep detailed notes and records
• Make a real difference to someone’s life

Hospital Visitor Volunteer – Mondays and Wednesdays 9 am- 4 pm  

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

Support Session Volunteer 

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual.

As a support session volunteer, you might:

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”

Project overview: 

Alfriston Outreach Service is dedicated to helping older and vulnerable people in Kingston. We provide services such as Hot Lunch delivery, Shopping, and Laundry delivered into people’s homes, with our aim to support older people to remain independent in their own homes. 

About us:

Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. We provide training, supervision, and opportunities for career development. 

Volunteers are extremely valued within our team and a vital part of our service delivery. We welcome applications from people from all walks of life, including those who may have personal or professional experience of mental health. While lived experience can bring valuable perspective, it is not a requirement for volunteering with us. Our focus is on providing volunteers with the training, guidance and supervision they need to feel confident in their roles and to develop their skills. Volunteers are supported to succeed and offered opportunities to connect with trustees, staff and other volunteers both professionally and socially. Above all, we value the contribution volunteers make to our community and are committed to recognising their achievements. 

Main purpose of the role: 

• Support and assist the Lunch Delivery. 

• Deliver the Hot Lunches into people’s homes. 

• Report any observations or concerns about service users’ wellbeing to the supervisor.

Tasks will include: 

• Supporting the Driver on the Lunch Delivery. 

• Carrying Hot Meals into Service Users Homes. 

• Using Key Safes to open doors where necessary. 

• Delivering Laundry and Shopping to some Service Users. 

• Provide a point of contact for Service Users. 

• Reporting on changes in Service Users well-being. 

• Reporting back any safeguarding concerns immediately to the supervisor. 

• Maintain regular contact with the supervisor. 

• Attend meetings and supervision sessions. 

What you will receive in return: 

• Training in Safeguarding. 

• Training in Food Handling. 

• Training for any other skills as identified by yourself and your supervisor. 

• Regular check-in with your supervisor, reflective supervision, and managerial support. 

• An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston. 

• Reimbursement of reasonable expenses. 

• Professional references upon completion. 

• *Alfriston volunteers only: access to a discounted lunch (£5 per lunch, subject to availability). A minimum of 24 hours’ notice must be given. 

What we expect from you: 

• Commitment for at least six months. 

• Completion of required training. 

• Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding). 

• Proactive engagement with your supervisor for support. 

Application Process: 

• Two recent references are required. 

• An enhanced DBS check is necessary. 

We ask volunteers for two references, one of which must come from someone who has supervised you recently in your work or studies, such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults. 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Volunteer positions currently available in Bedfordshire

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care. 

As an RPR Support Volunteer you might: 

• Visit people in their care home, to make sure they’re getting the right care and support

• Talk with them about their feelings, thoughts and wishes 

• Raise concerns

• Keep detailed notes and records 

• Make a real difference to someone’s life 

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

This role entails weekly visits to either Townsend Court and Poplar Wards (Luton) on Fridays 1-4 or Fountains Court (Bedford) on Tuesdays or Wednesdays.

As a hospital volunteer, you might: 

• hold drop-in sessions

• attend events and ward meetings at local facilities 

• share information

• assist people to request advocacy support by completing a form online or calling our contact centre 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most 

• Helping individuals navigate challenges and ensuring their needs are met 

• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. Waythrough holds the Investors in Volunteers accreditation.

The role:

We are looking for a Complementary Therapy Volunteer who can offer Reflexology to adults, as this has been popular with clients in the past.  You will have the opportunity to use your practice to really make a positive impact on the wellbeing of those people joining your sessions, who may be facing real difficulty.

Tasks may include:

• Facilitating therapeutic Reflexology sessions in a suitable space at our service (number of clients agreed locally), in line with professional standards and Waythrough guidelines.
• Create a calm and supportive environment for clients.
• Liaising with staff and service users to gain feedback about the service which helps inform decisions and support.
• Attending one-to-one supervisions to reflect on client sessions and experience of the role.
• Adhering to policies related to areas such as safeguarding, information governance and health and safety.

Personal skills/qualities

Skills/qualities we would like you to bring to the role:

We welcome volunteers from all backgrounds and especially value lived experience. For this role, we are looking for someone who brings:

• Recognised reflexology qualification (minimum Level 3 or equivalent).
• Understanding of how holistic therapies can support physical and mental wellbeing.
• Good communication and interpersonal skills.
• Ability to maintain professional boundaries and confidentiality.
• Reliability, punctuality, and professionalism.
• Ability to work independently and as part of a team.
• Commitment to Waythrough’s mission and values.
• An understanding of Waythrough – information is available on our website.
• A genuine interest in being part of the mission and vision of Waythrough.
• Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training.

Waythrough

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support
• Induction and access to online and face to face training
• To learn and practice new skills within a teamwork setting
• To feel part of a team and the wider Waythrough organisation
• Opportunities to progress and experience other areas of Waythrough's work
• Reasonable travel expenses reimbursed with proof of journey, if applicable

Our values:

Our values underpin everything we do – from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values.

• Kindness - be generous, caring and understanding
• Courage - be bold, trust, commit
• Respect - everyone deserves dignity

Timing:  Friday Mornings (Flexible start time dependent on the volunteer’s availability). The service is open 10am-6pm. We ask that people are able to commit to a few hours per week for at least 6 months but try to work around volunteers’ availability. 
 

Training: Prior to start date, a volunteer is required to attend a one-day induction workshop offered online or in person. Following the start date, volunteers have access to our training platform, Workday, and may be asked to complete several training modules applicable to their role within their first 3 months.

As a Gardening Volunteer at Croft House, you’ll play an important part in creating and maintaining a welcoming, therapeutic outdoor space for residents. Working alongside staff and residents, you’ll help care for the garden while supporting engaging, hands-on gardening activities.

This role is about more than plants — it’s about connection, wellbeing and creating a shared space where residents can relax, learn new skills and enjoy being outdoors. Your ideas and enthusiasm will help shape seasonal projects and themed gardening sessions throughout the year.

Key Duties

• Support the general upkeep of the garden (planting, watering, weeding, tidying and seasonal maintenance).

• Work alongside residents to co-create and deliver inclusive gardening sessions.

• Encourage and support residents to take part in hands-on gardening tasks.

• Help plan and contribute ideas for seasonal or themed activities (e.g. spring planting, sensory gardens, harvest projects).

• Promote a positive, safe and welcoming outdoor environment.

• Follow guidance from staff to ensure activities are safe and accessible for all.

About You

We’re looking for someone who:

• Has an interest in gardening (experience is helpful but not essential).

• Is friendly, patient and enjoys working with people.

• Feels confident supporting others in practical, hands-on tasks.

• Is reliable and able to commit to agreed volunteering times.

• Brings creativity and enthusiasm to help make the garden an engaging space.

• Values inclusion, wellbeing and creating supportive environments.

This is a rewarding opportunity to make a real difference while enjoying time outdoors and sharing your passion for gardening

Do you believe that professional therapy should be a community standard, not a luxury? As a qualified volunteer counsellor, help us provide accessible, online counselling while managing a flexible remote caseload via our secure platform, supported by peer supervision groups.

Flourish Wellbeing Support is a Not-for-Profit bridging the gap between overstretched NHS services and high-cost private care. We are looking for qualified volunteer counsellors to join our remote team.

Key Responsibilities:

• Deliver our suggested 4x weekly 1-to-1 online counselling sessions to clients who cannot afford private fees but face long waitlists.
• Work within a structured 15-session clinical model to provide meaningful, short-term support.
• Manage your own digital diary and caseload via our integrated, paperless counselling technology (handling bookings, notes, and encrypted video).
• Engage with a monthly peer supervision group (4 people) to share clinical insights and maintain standards.
• Our service is open from 8am to 8pm from Monday to Friday. Our counsellors can choose to work during any of these times. 

What are we looking for?

We are looking for counsellors who believe that mental health support should be accessible to everyone, regardless of their income.

1. Professional Qualification & Registration 

The most important requirement is that you are a fully qualified, registered counsellor or psychotherapist (holding a Diploma or Degree in Counselling/Psychotherapy). You must hold current membership with a recognised professional body such as the BACP, UKCP, or NCS (Accredited). 

We will also require an enhanced DBS (or we can carry one out for you) and two professional references.

2. Clinical Experience with Complexity

Our ideal volunteer is a practitioner comfortable with a wide range of clinical presentations. We are looking for individuals who have experience in safely holding:

• Trauma
• Bereavement and Complex Grief
• Long-term Depression and Anxiety Experience in working within a short-term, structured framework (such as our 15-session model) is highly beneficial, as is the ability to conduct clinical assessments and manage risk within a remote setting.

3. Technical Literacy & Remote Readiness

As a 100% online service, our ideal volunteer is comfortable using (or learning) integrated counselling platforms for encrypted video sessions, digital note-taking, and diary management. You will need a private, confidential space to work from and a reliable internet connection to ensure the safety and continuity of the therapeutic relationship.

4. Professional Autonomy & Reliability

Because we offer sessions anytime between 8am to 8pm from Monday to Friday, you can work across any of these hours and will be responsible for managing your own schedule and ensuring consistency for your clients. 

5. A Collaborative, Community Spirit

While the work is remote, the spirit of Flourish is collective. We look for people who:

• Value Peer Supervision and are willing to share insights in a small-group setting.
• Are empathetic and non-judgmental, aligning with our Social Equity values.
• Are looking for a meaningful connection to a social mission.

What difference will you make?

In the UK, 1.9 million people are waiting for support, and 1 in 3 find their condition worsens during the wait. By joining Flourish, you bridge the gap for those who cannot afford private care but need more than a student-led placement can provide. Your expertise allows us to safely support individuals facing mental health issues who might otherwise be turned away. 

What does the role involve?

Working in ever changing environment Active Response Volunteers respond to demands across a site. The role is very varied and involves:

• Helping staff prepare documents at essential times, including creating and printing

• Helping staff with basic information entry and calls

• Helping set up and maintain meeting rooms

• Helping collect/deliver items between teams and nearby sites

• Surge support during event days at the Head office

 • Keeping things organised on the go such as keeping the kitchen area clear, supporting sustainability actions like switching off lights

• Supporting staff with lunch and refreshment runs

• Supporting staff with simple wellbeing initiatives that help break the day via active response initiatives

• Attend a site meeting every 3 months with staff regarding site updates and contribute to ideas for active response volunteering solutions.

• Help develop awareness of the new active response service and proactively find tasks too.

• There may also be opportunities to get involved in other areas of the Trust’s work, including our NHS careers

Exclusions:

• Volunteers will not carry out clinical duties (i.e. doing the tasks which the staff have been trained to do.

• Supporting patients directly (this role is based in the Head office where direct patient care is not delivered).

• We won’t ask you to carry heavy loads

What skills and qualities do you need?

West London NHS Trust is committed to equal opportunities and welcomes applications from all sections of the community. We are looking for volunteers who are:

• Can do approach and comfortable supporting a new service starting from scratch

• Have a good level of fitness as the role requires lots of walking

• Understand and comply with confidentiality requirements (training on data protection offered)

• Friendly and approachable

• Reliable and willing to help

• Comfortable supporting different teams and tasks

• Able to follow guidance from staff

• Able to work as part of a team

• Organised and able to complete tasks efficiently

• Volunteers are expected to uphold Trust core values (Togetherness, Responsibility, Excellence, Caring) and NHS policies

What we can offer you: 

• A full induction, training or brief to your role

• On-going support and guidance from a designated member of staff

• The opportunity to develop your personal and professional skills

• The opportunity to get involved in other areas of The Trust’s work, including NHS careers

• Provide you with a uniform

• Reimbursement of reasonable expenses

• The opportunity to contribute to our mission supporting outstanding patient care. 

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you