Housing volunteer roles

Our shops rely on a steady flow of stock to help raise vital funds for hospice care, and we're looking for friendly, reliable volunteers to help keep things moving.

As a Volunteer Van Mate, you'll travel with our drivers, delivering and collecting boxes, bags and other stock between our Distribution Centre and shops across Brighton, Hove and the surrounding area. It's a great opportunity to get out and about, be part of a supportive team, and make a real difference to the success of our charity shops.

When:

Wednesday: Full-day availability required, as vans will be visiting our shops further afield

Friday: Morning shifts available

Monday-Friday: Morning shifts available to help load and unload vans

Please note: Collection and delivery schedules can vary, and vans may not always return at the expected time. We therefore ask volunteers to be flexible, particularly at the end of their shift.

Please note you must be over 18 to apply for this role.

The Beacon Project is a community-focused programme providing confidential advice, connection, and learning opportunities for residents in the World’s End area. Through weekly coffee mornings, group sessions, and a befriending service that matches individuals with friendly Connectors for regular meet-ups, Beacon helps reduce isolation and build meaningful local relationships. We also offer free, practical support on issues such as benefits and housing, helping people understand their options and access the advice they need. The programme is delivered as a partnership between Family Friends and Nucleus Legal Advice Centre.

About the Role 

As our Community Engagement and Support Volunteer, you will be the first friendly face people meet. This role is perfect for someone approachable, confident, community-minded, and who enjoys connecting with others. You will help create a welcoming, inclusive environment where residents feel comfortable accessing support and getting involved in community activities. 

What You Will Be Doing

As a volunteer, you will welcome residents and help them feel comfortable accessing the project and its services. You will spend time speaking with local people to raise awareness of the Beacon Project, encourage participation, and build positive relationships within the community. The role will involve supporting community events, coffee mornings, and other outreach activities. Using active listening skills, you'll build trust with residents, take the time to understand their needs, and help connect them with the right support where appropriate. Volunteers will also be encouraged to share their ideas and creativity, helping us develop new ways to engage residents and make the project as welcoming and accessible as possible. You will assist with promoting the service through community events, coffee mornings, leaflets, and our social media channels. 

What you will gain from the project 

We are a dynamic and innovative project, passionate about providing wraparound support to the residents of World's End. As a volunteer, you'll have the opportunity to make a meaningful difference by supporting people in your local community and helping them access the advice, connections, and opportunities they need. You'll be part of a friendly and diverse team of staff and volunteers. You will also have the opportunity to be part of a project that values the ideas and contributions of our volunteers. We value the skills and experiences that volunteers bring, and you'll be encouraged to share your insights into how we can develop the project. This is an opportunity to gain valuable experience, build confidence, develop new skills in community engagement and communication, and be part of a project that is making a difference locally. 

This experience will enhance your CV and support future career development in law, community work, advice services, or other people-focused roles. 

What we are looking for 

You will bring a friendly and approachable manner and the ability to figure out how best to support people. That means helping clients to become independent. Some interactions may involve people with complex needs or stress, so patience and empathy are two of the most important qualities that we are looking for. You will have excellent communication skills and the ability to advocate for and promote the project to the local community. We are looking for someone who can be a community ambassador for our project and a friendly face for residents. 

Our volunteers support residents from a wide range of cultural and linguistic backgrounds. While most residents speak English, many community members speak other languages, including Arabic, Spanish and French. We welcome volunteers from all backgrounds, and additional language skills are an advantage, but are not essential. 

Expenses

We want volunteering with us to be accessible to everyone. Reasonable travel and food expenses will be reimbursed. Further information on claiming expenses will be provided during the interview stage.

Equality, Diversity and Inclusion

The Beacon Project is committed to Equality, Diversity, and Inclusion. We are committed to creating an inclusive environment where everyone is treated with dignity, respect, and fairness. We welcome applications from people of all backgrounds, identities, and experiences. We are committed to making reasonable adjustments throughout the recruitment process and during volunteering to ensure everyone has the opportunity to contribute and thrive.

We believe that a diverse team helps us better serve the residents of World's End Estate and strengthens our work within the community.

Gardening Volunteer

Location: Amadeus House, 18 Corfton Road, Ealing, London, W5 2HT

Timings: Flexible

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

The Crisis Recovery House supports people experiencing a mental health crisis, as an alternative to hospital admission, where appropriate. It also helps individuals discharged from hospital who need a brief period of intensive support.

As a Gardening Volunteer, you’ll work alongside staff and residents to care for the garden at Amadeus House and to co‑create engaging gardening sessions. Together, you’ll help maintain an inclusive, therapeutic outdoor space by sharing gardening skills, supporting hands‑on tasks, and contributing ideas for seasonal or themed activities. Your involvement will help make the garden a shared, welcoming environment that supports residents’ wellbeing and recovery.

Tasks may include:

• Taking a lead role in the garden’s day‑to‑day care and upkeep, working collaboratively with staff and residents.
• Maintaining the garden so it remains safe, tidy, welcoming, and vibrant — including planting, watering, pruning, and general tidying.
• Organising and delivering gardening sessions with residents, teaching and learning basic gardening skills together in an inclusive way.
• Supporting residents with hands‑on tasks such as planting, weeding, composting, and harvesting.
• Planning and delivering seasonal gardening activities (e.g., spring planting, autumn tidy‑ups) in collaboration with residents and staff.
• Helping develop themed areas such as herb gardens, raised beds, or flower and vegetable plots, encouraging shared ownership and creativity.
• Accompanying residents on visits to garden centres or local green spaces as part of gardening projects.
• Bringing enthusiasm, encouragement, and imagination to help make the garden a therapeutic and enjoyable shared space.
• Fostering teamwork, creativity, and a sense of collective pride in the garden.

Skills/qualities we would like you to bring to the role:

• Hands-on gardening knowledge with an enthusiasm for helping others grow their skills.
• Good written and verbal communication skills, along with basic IT confidence.
• Strong attention to detail and the ability to keep track of tasks and share updates with the team.
• A caring, patient and non‑judgmental approach when working with people with lived experience of mental health challenges.
• Reliability and good time‑keeping.
• The ability to work collaboratively with staff and residents, while also being comfortable taking initiative or following guidance.
• An understanding of Waythrough’s work and a genuine interest in contributing to our mission and values.
• A commitment to maintaining confidentiality, professional boundaries, and Waythrough policies, and to engaging in supervision and completing relevant training (including safeguarding, boundaries, cyber security, DEIB, and health & safety).

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

As a volunteer Activity Worker, you will support the planning and delivery of engaging activities for families. Your role is to promote social interaction, wellbeing, and independence through meaningful and enjoyable activities. 

Key Responsibilities:

· Assist in preparing and facilitating group or one to one activities such as arts and crafts, games, music, exercise, discussions, and outings.

· Encourage and support participation from people we work alongside, adapting activities to meet a range of needs and abilities.

· Build positive relationships with families, promoting dignity, choice, and inclusion.

· Help to set up and tidy away activity materials and spaces.

· Support staff in monitoring and providing feedback on the engagement and wellbeing of participants.

· Maintain confidentiality and always uphold safeguarding and health and safety standards.

· Contribute to a warm, friendly, and respectful environment.

What We’re Looking For:

• Friendly, patient, and approachable with good interpersonal skills.
• Reliable, punctual, and committed to supporting others.
• Creative and enthusiastic about delivering engaging activities.
• Ability to work as part of a team and follow guidance.
• Respect for diversity and a non-judgmental attitude.
• Some experience working with adults and/or children in a care or community setting (desirable).

Training and Support Provided:

• Initial induction and safeguarding training.
• Ongoing support from the Volunteer Coordinator.
• Access to regular check-ins and optional peer support sessions.
• Reimbursement of agreed travel or activity expenses.

Benefits of Volunteering:

· Make a positive difference in the lives of families in your community.

· Gain experience in community engagement and delivering activities.

· Meet new people and develop new skills.

· Be part of a supportive and welcoming team.

Romani-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Romani-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Romani language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Romani-speaking residents and Europia staff during community sessions.

• Help Romani-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Romani and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Romani and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Romani language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital. 

Your role would include:

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes

• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps

• Communicating key messages about our programmes to our students in camps

Admin, Finance & Logistics

• Supporting our management team in liaising with external partners

• Maintaining organisation-wide financial processes

• Coordinating the arrival and housing of incoming team members

Grants & Partnerships

• Supporting in the identification of relevant grants

• Supporting in grant writing activities

 Communications & Fundraising

• Contributing to the written/visual content of Second Tree’s social media output

• Developing social media strategies to expand our reach and impact

• Producing regular reports on performance

• Maintaining our website

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns

• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)

You should be able to:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible

• Care for people; the interests of the people we work with should always be your first concern

• Instil the values above in the people that work with you

• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.