143 Insight volunteer roles

Why join us

Rebuild with Hope Foundation was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.

Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.

We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.

Overview

The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .

As Trustee you will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.

Role Description

Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.

Duties

• Ensuring the charity complies with legislative and regulatory requirements and acts within the confines of the Constitution and its charitable objects.
• Acting in the best interest of the charity, beneficiaries, and future beneficiaries.
• Promoting and developing the charity to help it grow and maintain its public benefit.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system recruitment, for appointment the and monitoring of the work and activities for the CEO and Senior Management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Maintaining absolute confidentiality about all aspects of Trustees’ business

This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.

How to apply

Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.

We request no contact from external agencies

Your role is to support the Life Skills and Employability Programme Lead at the Baytree Centre in enhancing and delivering the Life Skills Project. This includes Her Space (Spark) for girls in school year 10 and above, Future Me (Jr Spark) for girls in years 8–9, and Step into Secondary (Sparklers) for girls in year 7. This involves co-facilitating weekly workshops that embed essential life skills and promote Baytree’s five Character Development traits: Resilience, Self Control, Fairness, Purpose, and Good Judgement. You will contribute to creating a welcoming, inclusive environment where girls can explore important topics, build confidence, and develop the skills they need to thrive.

Main responsibilities:

- Contribute to the development and maintenance of a library of reusable, age-appropriate session plans.

- Engage with girls to incorporate their interests and ideas into session content.

- Assist in the delivery of group sessions, workshops, and activities.

- Research and source materials and resources to enhance session quality.

- Build supportive and respectful relationships with girls, young women, and families who access the centre.

- Ensure sessions are inclusive and representative of the diverse community served by Baytree. - Adhere to Baytree Centre’s policies and procedures, including safeguarding and health and safety.

- Complete volunteer questionnaires and evaluations as required.

- Attend development trainings sessions whenever Mentoring Programme is paused (i.e. beginning of the term and half term weeks).

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good interpersonal skills, able to work well within a diverse team.

- Computer literate – Microsoft Outlook and Excel.

- Ability to work independently with limited supervision.

- Strong time management and organisational skills.

- Reliable, punctual, and committed.

- Interest in working with children, young people, community development or social care. - Flexibility and willingness to support a variety of tasks as needed.

- Experience working with children or young people (desirable).

- Experience with volunteering and/or workshop planning (desirable).

- Some knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is an advantage.

Commitment:

- 2 to 4 days per week (Monday–Thursday).

- Hours: 10:30 am – 6:30 pm.

- Duration: From 3 to 6 months, with the option to extend if desired.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain valuable experience in youth facilitation, life skills development, and programme planning.

- Develop transferable skills in leadership, teamwork, and inclusive education.

- Personal fulfilment from empowering girls and supporting meaningful community impact.

- Professional development and insight into the charity and education sectors.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

Role summary

We run two flagship events each year, Surrey's Big Poetry Weekend and the End-of-Year Showcase Gala, creating celebrations of poetry and shared cultural moments for our community. As our Events Manager, you’ll lead and coordinate every aspect of event delivery to create welcoming, meaningful and memorable experiences that bring people together.

The Showcase Gala is on Saturday 14 November 2026 and Surrey's Big Poetry Weekend is likely to happen in May 2027.

What will the volunteer do?

Key responsibilities include:

• Conceptualise ideas and improvements for these two events to enhance the experience for attendees
• Planning effective timelines and project plans
• Taking an operational lead to ensure events run smoothly
• Ensuring events are adequately staffed with volunteers
• Assisting leadership on collaboration with venues, artists, facilitators, and partners
• Working closely with our Volunteer Co-ordinator to support volunteers
• Helping ensure events are welcoming, inclusive, and accessible

You’ll be supported by the President and Vice President, gaining first-hand insight from two experienced leaders who are genuinely committed to making your volunteer experience brilliant, rewarding and enjoyable.

You’ll join a high-performing, ambitious and deeply committed team of volunteers who deliver an overachieving, community-focused arts organisation. Working closely with senior volunteers and programme leads, you’ll have the support, trust and clear decision-making authority to make a real impact - particularly around events. It’s a fantastic opportunity to learn from experienced people, build your skills and play an active role in shaping an exciting programme for the community.

What are we looking for?

We’re looking for an organised, reliable volunteer confident in leading event coordination. You’ll have experience managing events, strong time management and communication skills, and be comfortable coordinating volunteers and stakeholders. You’ll stay calm in live event settings and care about creating inclusive, welcoming events that support people and community. Although we are a small organisation, there’s always plenty happening! Our volunteer roles suit people who are self-motivated, proactive and enjoy getting involved.

What difference will you make?

This role will play a vital part in maintaining and strengthening the reputation of the Surrey Poet Laureateship as a high-quality, trusted and inclusive cultural programme across Surrey.

The Events Manager will ensure our events are consistently well planned, professionally delivered and welcoming, creating positive experiences for audiences, poets, volunteers and partners. The quality and professionalism of our events will be central to how the Laureateship is perceived by communities, venues, funders and stakeholders.

By delivering an outstanding events programme, the role will help build strong partnerships, increase visibility and credibility, and strengthen the foundations for the Laureateship’s long-term sustainability and growth.

As part of Hestia's Head Office team, you'll play an important role in creating a warm and welcoming experience for everyone who gets in touch with us. Whether you're speaking with service users, visitors, colleagues, or callers, you'll be the first point of call, helping to connect them to the right information and services.

Alongside answering telephone enquiries, you'll support our reception area and help with a variety of everyday Head Office tasks that keep things running smoothly. You'll be a valued member of the wider Central Services team, working alongside our Receptionist/Administrator and receiving full training, guidance and ongoing support to help you feel confident and successful in your role!

What you will be doing

• Support the Receptionist / Administrator with reception cover as and when required.
• Answer incoming telephone calls in a friendly, calm, professional and respectful manner and record basic call information where required.
• Welcome visitors to Head Office and notify the appropriate member of staff of their arrival.
• Help ensure the reception area is secure, welcoming, clean and tidy.
• Assist with incoming post, deliveries and other routine reception tasks where required.
• Provide basic guidance to visitors and staff on meeting rooms and Head Office facilities.
• Report faults, defects, spillages, damage or other facilities issues promptly to the Receptionist / Administrator or appropriate member of staff.
• Help check meeting rooms and shared areas and support their readiness for staff, visitors and meetings.
• Assist with maintaining supplies of stationery, refreshments and other routine office consumables.
• Support other reasonable reception, facilities and administrative activities within the scope of the volunteer role.

The skills you need

• Ability to communicate clearly in spoken and written English and to record accurate messages.
• Calm, patient and professional telephone manner.
• Ability to identify the purpose of a call and follow call-routing guidance.
• Ability to record and pass on messages accurately and promptly.
• Basic IT skills and willingness to learn Hestia systems used for calls and messages.
• Good attention to detail and ability to maintain confidentiality and handle personal information appropriately at all times.
• Reliable, punctual and able to maintain professional boundaries and follow procedures.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

About the Role

We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for the disability community across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.

We are looking for volunteers to help us expand our reach and impact. This role will focus on supporting partnerships with organisations, developing corporate relationships, and helping us explore new opportunities for fundraising and collaboration.

Who Are We Looking For?

• Is enthusiastic about increasing representation and inclusion.
• Enjoys development and may have experience in business development.
• Has experience working with corporate sponsors (helpful, but not essential).
• Is passionate about fundraising or has relevant experience.
• Is a strong communicator (verbal or other forms such as Sign Language, Eye Gaze, etc.).
• Thinks creatively and is willing to bring fresh ideas to the team.
• Can work remotely.

What Do We Expect?

• Willingness to undertake our training programme at a convenient time.
• Have an Enhanced DBS check (preferably on the update system) or be willing to complete one with us.
• Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed).
• A positive and inclusive attitude toward disability and illness.

What Can You Expect?

• A supportive, kind, and nurturing team that values its volunteers.
• Flexibility – there is no fixed rota, so you can contribute at times that suit you.
• Supportive approach to accessibility and accommodations.

Benefits of Volunteering with Buttons & Bubbles C.I.C.

• Make a tangible difference in your community.
• Develop skills in business development, fundraising, and partnership building.
• Enhance your CV and demonstrate reliability to future employers.
• Explore new areas of interest and take on additional tasks if desired.
• Build confidence while contributing to meaningful work.

Fashion Hub Volunteer 

Could you support sustainable fashion and help raise funds to end unfit housing and homelessness? 

Will you become part of our Sunderland Warehouse team and make a meaningful difference?

Join our warehouse team and play a hands-on role in giving quality clothing a second life. You’ll help sort and prepare donations from well-known retail brands, supporting sustainable fashion while raising vital funds to tackle unfit housing and homelessness. This is a great opportunity to gain practical experience in garment handling and warehouse operations, perfect for anyone interested in fashion, retail, or behind-the-scenes logistics. 

We can’t make the most of donated clothing without people to help us sort and prepare it with care. If you’d like to be part of that, we’d love to hear from you 

Location: Shelter Warehouse, 244-246 High Street West, Sunderland

Suggested contribution: It’s up to you! Volunteers can support for a few hours a day, or a few days a week.

Availability: Our warehouse is open Monday to Friday from 9am – 5pm

If you can give even a few hours during any of these times, we’d really love to hear from you.

Interested? You can visit our warehouse to find out more or apply online and we’ll be in touch. 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Shop volunteering helps fight the housing emergency by raising vital funds that enable Shelter to provide advice and support for people who are experiencing bad housing and homelessness, as well as powering us to campaign for change. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We welcome applications from people with a wide range of skills and experiences. It doesn’t matter if you’ve not volunteered or worked in a warehouse before. What’s most important is that you are a team player, willing to learn and want to make a difference in tackling the housing emergency while gaining warehouse or logistic experience.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

• You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us or speak to someone at the shop. 

• We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

Do you have experience of risk management? We are seeking Audit & Risk Committee members who bring strategic insight, independent judgement and a strong commitment to Samaritans’ vision.

The Committee helps ensure that Samaritans has an effective risk management framework in place, supported by robust internal controls and external audit processes. Its work plays an important part in protecting our staff, volunteers and beneficiaries from undue risk, while enabling thoughtful and well-informed decision-making.

This is an important and pivotal time to join the Committee. During 2025, the Board of Trustees took decisions on the main elements of our transformational future-proofing programme, which we expect to take forward over the next 5–10 years.

We are looking for committee members who can help guide us through this period of change with confidence, care and sound judgement. We are particularly interested in people with experience of risk management in organisations, and who understand how effective risk oversight can support the delivery of strategic aims.

Applicants should have experience in senior risk management or compliance roles, or in implementing risk frameworks at executive or governance level.

For more details please see the role description.

About the role

Term: Committee members are usually appointed for a period of three years, with the possibility of a second three-year term.

Location: The role is home based and may involve some travel within the UK.

Time commitment: As a minimum, attendance is required at four committee meetings each year, either in person or via videoconferencing. Generally two meetings a year will be held in-person or hybrid.

Remuneration: The role is voluntary.

Application process: Applicants are to return copy of their CV with a cover letter by Monday 12 October containing a personal statement how they meet the experience, knowledge and skills set out in the role description.

Shortlisted applicants will be invited to interview by video conference on or after w/c 19 October.

If you also hold a volunteer role in Samaritans, please let us know what it is in the application, or contact us to discuss eligibility, if it’s a leadership role.

About Samaritans

Our vision is that fewer people die by suicide.  Samaritans is the charity that prevents suicide through the power of human connection. We provide compassionate listening services to people in emotional crisis, 24/7. We combine evidence with lived experience to influence decision makers to tackle the underlying causes of suicide. We change attitudes and encourage people struggling with suicidal thoughts to seek support.

Together we can prevent suicide today. Because tomorrow’s too late.

Your role is to support the Youth Programmes Coordinator at the Baytree Centre in delivering our GEMS programme, which provides after-school clubs and activities for young people and their families. You will help ensure the smooth running of sessions, engage positively with participants, and contribute to building a safe, welcoming, and empowering environment.

Main responsibilities:

- Work closely with the programme coordinator to plan, support, and sometimes lead after-school clubs.

- Accurately input and maintain data and records on Baytree’s internal database.

- Assist in designing promotional materials such as posters, leaflets, and timetables.

- Conduct focus groups and surveys to gather feedback from the girls and young people using the service. - Run errands and source resources needed for activities.

- Engage positively and respectfully with the young people and families accessing the centre.

- Support the Youth Team with any additional tasks necessary to ensure smooth service delivery.

- Follow all Baytree Centre policies and procedures.

- Complete volunteer questionnaires and evaluations as requested.

- Work directly with clients across Baytree services (e.g. youth clubs, workshops, reception, and befriending activities).

Skills and qualities required:

- Good interpersonal skills, able to work well within a diverse team.

- Computer literate, with proficiency in Microsoft Outlook and Excel.

- Ability to work independently with minimal supervision.

- Good time management and organisational skills.

- Reliable, punctual, and committed.

- Interest in working with children, young people, community development, or social care.

- Flexibility and willingness to assist with a variety of tasks as needed.

- Experience working with young people or volunteering is desirable.

- Knowledge of a second language (e.g. Spanish, Portuguese, French, Arabic) is a plus.

Commitment:

- 2 to 4 days per week, Monday to Thursday.

- Hours: 10:30 am – 6:00 pm.

- Duration: 4 to 6 months, with flexibility to extend if desired.

Benefits:

- We reimburse up to £7 for travel and £5 for lunch expenses for each full day of internship.

- Gain practical experience working in youth services and the charity sector.

- Develop skills in group facilitation, data management, and community engagement.

- Contribute to positive outcomes for young people and families.

- Opportunity to attend volunteer social events and network.

- Valuable insight into alternative educational and community support settings.

This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada, Australia & USA.

Role Summary

To bring our vision to life, you will play a pivotal role in developing and executing our social

media strategy. You will be responsible for creating engaging and meaningful content that

resonates with our audience, promotes our educational programs, and nurtures our

community’s spiritual development.

Key tasks

• Social Media Strategy: Develop and execute a comprehensive social media strategy

aligned with Roots Academy’s mission and goals.

• Content Creation: Create compelling and informative social media content, including

posts, videos, graphics, and stories, that reflects our values and engages our target audience.

• Community Engagement: Build and nurture a vibrant online community by responding to comments, messages, and inquiries in a timely and respectful manner.

• Content Calendar: Maintain a content calendar to ensure a consistent posting schedule and to plan for special events, holidays, and campaigns.

• Audience Growth: Implement strategies to increase our social media following and engagement, including the use of hashtags, collaborations, and promotions.

• Analytics and Reporting: Monitor social media metrics, track campaign performance, and provide regular reports with insights and recommendations for improvement.

• Brand Consistency: Ensure that all social media content adheres to Roots Academy’s branding guidelines and reflects our core values.

• Collaboration: Work closely with other teams to align social media efforts with broader organisational objectives.

What we’re looking for

• Strong understanding of Islamic values and the ability to communicate and promote them effectively.

• Proven experience in social media management, preferably in an educational or nonprofit context.

• Excellent written and verbal communication skills

• Proficiency in social media management tools and platforms.

• Creative thinking and the ability to develop engaging content.

• Strong analytical skills for tracking and evaluating social media performance.

• Understanding of social media advertising and paid promotion.

• Community management experience with the ability to maintain a positive and respectful online environment.

• Graphic Design Software - Basic knowledge of graphic design software like Canva, and Adobe Creative Suite for creating or editing marketing materials.

What we have to offer

• Be part of a team of 100+ dedicated volunteers from across the country.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Your expert understanding of charity and/or company accounts and financial management will ensure that trustees exercise their financial responsibilities. You will act as lead trustee on overseeing the annual audit, and advise on financial procedures, regular financial reporting and forecasting.

This will involve chairing the Trust’s Audit Committee, which meets once a year to receive draft charity accounts and audit reports for The Abbotsford Trust and its subsidiary Abbotsford Trading Company. The Committee is responsible for recommending accounts for approval to the Board of Directors, and for making recommendations on the appointment of auditors.

You will exercise oversight of the Trust’s financial management throughout the year through membership of the Executive Committee, which meets up to 10 times a year to receive financial reports from management. Trading Company management accounts are the responsibility of a separate Trading Company Board.

This role will suit someone with professional accountancy qualifications and experience of audited accounts. Ideally, but not necessarily, you will have experience of charity accounts.

Are you looking for a rewarding volunteer opportunity where you use your financial skills to help improve the lives of vulnerable animals in your community?

The RSPCA Buckinghamshire South Branch is seeking a committed and enthusiastic volunteer to join our trustee team as Branch Treasurer.

About Us

The Buckinghamshire South Branch is an independently registered local charity operating within the wider RSPCA network. Our branch focuses primarily on rescuing, rehabilitating and rehoming cats, rabbits and guinea pigs across South Buckinghamshire.

Like many local RSPCA branches, we rely heavily on volunteers, donations and fundraising to continue supporting animals in need.

About the Role

As Branch Treasurer, you will provide strategic financial oversight and help ensure the Branch remains financially sustainable, well-governed and compliant with charity finance requirements.

Although many day-to-day financial activities are managed operationally by the Finance Manager, the Treasurer plays an essential oversight role in ensuring the charity’s finances are managed correctly, transparently and legally.

Working closely with fellow trustees, the Finance Manager and the Head of Branch, you will:

• Monitor budgets and financial performance
• Review financial controls, governance and compliance
• Provide financial insight and assurance to the trustee board
• Help oversee annual accounts, VAT returns and Gift Aid claims
• Support longer-term financial planning, reserves and risk management
• Contribute to strategic decision-making as part of the trustee board

What We’re Looking For

This role may particularly suit a qualified accountant, finance professional, finance manager or retired finance leader seeking a meaningful volunteer opportunity. 

We would particularly welcome applications from people with:

• Experience in finance, accounting, financial management or financial governance
• Strong analytical skills and attention to detail
• The confidence to review and challenge financial information appropriately
• The ability to communicate financial information clearly to non-financial colleagues
• A collaborative and positive approach
• A passion for animal welfare
• Previous charity finance experience would be beneficial but is not essential.
• A recognised financial qualification (such as ACA, ACCA or CIMA) would be advantageous, though not required.

Time Commitment

• Monthly trustee meetings (typically 2–3 hours)
• Some additional flexible volunteer time between meetings

What You’ll Gain

• The opportunity to make a direct impact on local animal welfare
• Valuable charity governance and leadership experience
• Trustee training and ongoing support from the RSPCA
• The chance to develop new skills and expand your professional network
• A rewarding role working alongside passionate and like-minded volunteers

Practical Information

• Trustees must be aged 18 or over
• You will need to become a Branch member before election as a trustee
• Reasonable expenses are reimbursed
• References and trustee eligibility checks are required

Interested?

This is an opportunity to play a vital role in supporting local animal welfare while helping guide the financial sustainability and governance of a respected and much-loved local charity.

For further information or to apply, please visit our website: RSPCA South Bucks

We are also keen to hear from individuals with fundraising, marketing or communications experience who may be interested in joining our trustee team and supporting the future growth and visibility of the Branch.

Client Feedback Volunteer

Shelter Norfolk

Are you comfortable speaking with people? Would you like to gather meaningful data for Shelter while you do so?

Information about the role

In this role, you’ll be phoning people who have previously contacted Shelter for advice. The purpose is to gather feedback from them on their experience with Shelter and how that has impacted upon their housing and general wellbeing. This helps us identify the impacts our service is having, and whether there is anything we should do differently.

Location: Shelter Hub, Norwich

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

· Phoning clients around 8-10 weeks after they accessed our services.

· Asking clients set questions to gather information on their experiences with Shelter and the difference it has made to them.

· Recording the phone calls and the responses given onto our client database (CRM).

· Presenting findings from the feedback calls in an accessible format e.g. using Word or Excel.

· Identifying key findings and/or trends and sharing with a relevant team member.

This role fights the housing emergency by identifying the impacts our advice services are having on clients, as well as whether there’s any changes we should make.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

The volunteer in this role will need to have basic IT skills, be comfortable speaking over the telephone and be considerate of their language and tone. We also recommend the volunteer to have some resilience to potentially challenging conversations. But the most important thing is that you care about fighting the housing emergency!

Supporting you

· You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

· The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

· You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

· You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Sheffield Community Volunteer

Do you want to raise some money for Shelter, while having fun along the way?

Information about the role

This role involves supporting at a range of events to help raise money and awareness to tackle the housing emergency. It’s a really flexible opportunity. Once you’re signed up, we’ll let you know about upcoming events and tasks, and you can decide which you’d like to do.

Location: Sheffield

Suggested contribution: It’s up to you! Ideally, you’d help out at least 4-5 times per year, but this is flexible.

Availability: This is a varied opportunity with events taking place at different times and on different days throughout the year, including evenings and weekends. You can choose the events that best suit your availability.

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

This is a flexible and diverse role. Here are some of the activities you might get involved in:

• Represent us at a range of events including, community fairs, gigs, Pride marches, sporting events and street stalls.
• Support some of our fundraising activity such as holding collection cans in public spaces or bag packing in supermarkets.
• Help us grow our movement for change by supporting petitions and raising awareness of our calls to action through social media.
• Other one-off tasks such as web-based research.

This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

The most important thing for this role is that you are passionate about joining our fight for home!

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

About Becky’s Child Foundation
Becky’s Child Foundation is a registered national NGO in Uganda (headquartered in Kamuli) dedicated to supporting orphaned and vulnerable children, the elderly, persons with disabilities, and women/girls. We work to restore dignity and create lasting change through education support, healthcare (including kidney medical camps), disability inclusion, food aid, and women/girl-child empowerment programmes. Our vision is a Uganda where every child and every vulnerable person can live with dignity, hope, and equal opportunities.We are looking for a passionate Digital Marketer to help amplify our impact, grow our online presence, and inspire more people to support our mission.The Role
As our Digital Marketer you will lead and develop the Foundation’s digital communications and fundraising efforts. You will create engaging content, manage our social media channels, grow our online community, and help convert awareness into donations and partnerships. This is an exciting opportunity to use your digital skills for real social impact in Uganda and beyond.Key Responsibilities

• Develop and implement digital marketing strategies aligned with our mission and fundraising goals
• Manage and grow our social media presence (Facebook, Instagram, X/Twitter, LinkedIn, and others) with high-quality, mission-driven content
• Create compelling content: posts, stories, reels, email newsletters, website updates, and campaign materials
• Run and optimise digital fundraising campaigns and donation appeals
• Build and nurture our online community and supporter base
• Collaborate with the team to share impact stories from the field
• Track performance metrics and provide regular reports with insights and recommendations
• Stay up to date with digital trends relevant to the charity and non-profit sector

What We’re Looking For

• Proven experience in digital marketing (ideally in the charity, non-profit, or social impact sector)
• Strong content creation skills (writing, basic design/video editing)
• Hands-on experience managing social media platforms and digital campaigns
• Understanding of email marketing, basic SEO, Google Analytics, and digital fundraising tools
• Excellent written and verbal communication skills in English
• Creative, proactive, and results-oriented mindset
• Passion for children’s rights, disability inclusion, and community development in Uganda (or similar contexts)
• Ability to work independently and as part of a small, dedicated team

Desirable

• Experience with Canva, Meta Business Suite, Google Ads, or similar tools
• Knowledge of the Ugandan or East African context
• Photography/videography skills
• Experience in remote or international team settings

What We Offer

• The chance to make a tangible difference in the lives of vulnerable children, families, and communities in Uganda
• Flexible working arrangements (remote or hybrid options can be discussed)
• Opportunity to shape and grow the Foundation’s digital presence from the ground up
• Supportive and passionate team environment
• Recommendattion letter and a chance to grow your CV.

How to Apply
Please send your CV and a short cover letter (max 1 page) explaining why you are interested in this role and how your skills align with our mission. We are an equal opportunities organisation and welcome applications from all backgrounds.