Journey guide volunteer roles in Liverpool

Chair of the Board of Trustees

The Ripple Pond Charity - Supporting Armed Forces and Veteran Families

A Voluntary Trustee Position
With reasonable expenses reimbursed

Please note that although the closing date for applications is 11 September 2026, we will be reviewing applications as they are received and may interview suitable candidates before the closing date. We therefore encourage interested candidates to apply early, as the recruitment process may close once a suitable appointment is made.

 Help Shape the Future of Support for Military Families

The Ripple Pond is seeking an exceptional individual to serve as Chair of our Board of Trustees.

This is an opportunity to lead a unique and growing charity that supports the families and carers of Armed Forces personnel and veterans who have sustained a service-related physical or psychological injury. Through peer support, advocacy, collaboration and innovation, we help military families feel seen, heard and supported throughout their journey.

We are looking for a values-driven leader with strategic vision, strong governance experience and a genuine commitment to improving the lives of military families and the wider Armed Forces community.

About the Role

As Chair, you will lead the Board of Trustees, ensuring that The Ripple Pond remains focused on its charitable purpose, strategic priorities and long-term sustainability.

Working closely with the Chief Executive Officer and fellow Trustees, you will help guide the charity through its next phase of development, strengthening our impact, partnerships and influence across the military, veterans, health and social care sectors.

You will function as an ambassador for the charity, helping to build relationships, influence decision-makers and create opportunities that support lasting positive change for those we support.

Who Are We Looking For?

The Chair of The Ripple Pond leads a small but complex charity that provides support to more than 1,200 Armed Forces and veteran family members across the UK. Around 20% of new Members joining our services live in environments that place them at high risk.

These challenges often arise from complex and overlapping circumstances, including addiction, suicidal ideation, domestic abuse, safeguarding concerns, risk of homelessness and wider welfare needs.

This places significant responsibility on the Chair to provide strong board leadership, support and develop trustees, maintain effective governance and strategic oversight, and work in close partnership with the CEO to ensure the charity remains focused on delivering meaningful impact for military families. The Chair also acts as one of the charity's principal ambassadors and public representatives.

We are seeking an individual with a broad range of experience and perspectives, ideally gained across multiple sectors. This might include commercial business, the public sector, healthcare, social care, the arts, the Armed Forces, emergency services or the voluntary sector.

You will have experience in developing and delivering regional or national strategies that have achieved sustainable and measurable positive outcomes, preferably through collaboration and partnership with a range of stakeholders.

You will have operated at executive or equivalent senior leadership level and be comfortable working across organisational boundaries, where success is achieved through influence, relationships and shared purpose rather than formal authority alone.

You will possess a strong understanding of risk, including strategic, organisational, and people-related risks, and be able to explain complex issues in a way that is clear, practical, and accessible to others.

Most importantly, you will demonstrate humility, integrity and compassion. You will care deeply about people, value the contribution of others and be motivated by a desire to serve the Armed Forces community and improve the lives of military families.

Role Profile

We are seeking an experienced senior leader who can provide effective governance, constructive challenge and confident stewardship to help guide The Ripple Pond through its next phase of development.

The successful candidate will bring:

Experience and Capability

Organisational Leadership and Change

• Significant executive, board-level or equivalent senior leadership experience.
• Experience of leading organisations through growth, transformation or periods of significant change.
• A proven ability to develop and deliver complex strategies, align stakeholders behind a shared purpose and achieve sustainable outcomes.
• The ability to balance organisational ambition, opportunity, risk and long-term sustainability.

 Governance, Finance and Risk

• A strong understanding of governance, accountability and effective board leadership gained through charity trusteeship, corporate governance, public service or other relevant senior leadership experience.
• Experience of supporting effective decision-making, constructive challenge and organisational assurance.
• Financial confidence and literacy, including the ability to understand budgets, financial performance, investment decisions and long-term sustainability.
• An understanding of risk management and the importance of robust oversight.

Influence, Partnerships and Representation

• Experience of building effective partnerships and relationships across sectors.
• The ability to represent an organisation with credibility, authenticity and professionalism.
• Strong communication skills and the ability to engage and influence a wide range of audiences.

Leadership Style and Values

We are particularly interested in individuals who demonstrate:

Integrity and Accountability
A commitment to ethical leadership, transparency and maintaining the highest standards of governance.

Collaborative Leadership
The ability to build trust, bring people together and create an environment where trustees, Members, workforce, partners and other stakeholders feel valued and able to contribute. You will listen, encourage open discussion and help create a shared sense of purpose both within The Ripple Pond and across the wider community.

Compassion and Respect
An understanding of the experiences of military families and carers, with genuine respect for different perspectives, backgrounds and lived experiences.

Courage and Constructive Challenge
You will be confident asking the difficult questions, challenging thinking and encouraging open and honest conversations. You will build trusted internal and strategic relationships, using your influence to ensure the experiences of military families and carers are understood and reflected in wider conversations and decision-making. This will help ensure that The Ripple Pond continues to play its part in shaping a stronger support landscape for military and veteran families.

Self-Awareness and Learning Mindset
A willingness to listen, reflect and continue developing, recognising that effective leadership requires curiosity, humility and openness to new ideas.

Commitment to Our Purpose
A genuine desire to improve the lives of military families, carers and veterans affected by service-related injury. You will understand the importance of lived experience in shaping services, strategy and practice, ensuring that those we support remain central to organisational decision-making.

Experience within the Armed Forces, veterans, healthcare, social care, public service or charity sectors would be beneficial but is not essential.

Safeguarding and Creating a Safe Culture

The Ripple Pond is committed to creating a safe, inclusive and supportive environment for all Members, volunteers, staff, trustees and partners. Safeguarding is fundamental to our work, and trustees share responsibility for ensuring that people feel respected, listened to and able to raise concerns.

The Chair will champion a strong safeguarding culture, ensuring the Board maintains appropriate oversight of safeguarding practice, risk management, policies and organisational culture.

Equality, Diversity and Inclusion

The Ripple Pond believes that diversity of experience and perspective strengthens our organisation and improves the support we provide. We welcome applications from people with different backgrounds, experiences and perspectives, including those with relevant lived experience.

The Chair will help ensure equality, diversity and inclusion are embedded throughout governance, decision-making, culture and service development, creating an organisation where everyone feels valued, respected and able to contribute.

Time Commitment

The role of Chair is a rewarding opportunity to make a meaningful contribution to the lives of Armed Forces and veteran families. While voluntary, it carries significant responsibility and requires a consistent commitment throughout the year.

Key responsibilities include:

• Chairing at least four formal Board meetings annually.
• Participating in occasional committee, strategic planning and development meetings.
• Maintaining regular engagement with the Chief Executive, providing guidance, support and constructive challenge.
• Supporting trustee recruitment, development and succession planning.
• Attending selected events, conferences and stakeholder engagements.
• Acting as an ambassador for The Ripple Pond with partners, funders, supporters and the wider community.
• Providing occasional availability for matters requiring Chair input between scheduled meetings.

Many meetings are held virtually to maximise accessibility and efficiency, although some travel will be required for Board meetings, key events and stakeholder engagement.

Professional Practice

As a national charity supporting over 1,200 military family members across the UK, the Chair will maintain an informed understanding of The Ripple Pond’s work, operating environment, opportunities and risks to provide effective Board leadership and appropriate support and challenge to the Chief Executive.

Applicants should be able to commit sufficient time in line with Charity Commission guidance and recognised principles of good governance. The time requirement will vary throughout the year, with additional involvement likely during periods of strategic development, organisational change or significant emerging issues.

Above all, the Chair will view this not simply as a governance appointment, but as an opportunity to help shape and strengthen an organisation making a lasting difference to military families across the United Kingdom.

Digital Confidence and Ways of Working

The Ripple Pond is a digitally enabled charity, with services, meetings and engagement activity delivered predominantly through online platforms. The Chair should therefore be comfortable working in a digital environment and using technology to support effective governance and communication.

This includes participating in virtual Board meetings, reviewing digital reports and documents, communicating with the Chief Executive and engaging with stakeholders online. Confidence using video conferencing, shared document systems and online collaboration tools is essential to ensure effective participation, timely decision-making and organisational agility.

Term of Appointment

The appointment is for an initial term of three years.

Trustees may be reappointed for further three-year terms up to a maximum of nine years, subject to the charity's governing document and Board approval.

Why Join Us?

This is an opportunity to lead the Board of a growing charity with a clear purpose and a strong commitment to military families across the United Kingdom.

The Ripple Pond exists because the experiences and challenges faced by families caring for injured serving personnel and veterans are often unseen and not fully recognised. As Chair, you will help shape our next chapter, working with an experienced team and community of Members to strengthen our impact, ensure the voices of military families and carers are heard, and help influence wider understanding, services and support.

Are you a dog lover with room in your home to look after a dog during evenings and weekends? This could be the perfect role for you!

As a Training Dog Fosterer, you’ll provide a loving temporary home to a dog in training, typically for a period of 12 to 20 weeks, as they begin their journey to become a guide dog. You’ll get to see the progress your furry companion is making in their training and be a vital part of their journey, without the commitment of looking after a dog full time.

What you’ll be doing:

In this rewarding role, your support for a guide dog in training will include:

• Doing the school run for your dog in training! This will typically involve dropping them off and picking them up at an agreed time Monday to Friday at one of our regional centres or community teams, however, some sites may vary. There are some locations where we will be able to collect and return the training dog from your home. 
• Caring for your dog in your home such as feeding, grooming, free running and playing, following the advice of our expert staff.
• Helping your dog keep up with their training by reinforcing the techniques at home from our first-class training programme.
• Making sure your dog is not left alone for more than four hours in a 24-hour period. If you’re planning on going on holiday, let us know at your initial phone call so we can plan alternative cover for your future life changer.

Can I foster a dog?

If you’re hoping to foster a guide dog in training, here’s what we ideally look for:

• Being close to one of our regional centres or community teams so that your dog can get to their training. 
• The agreement of your landlord to have a dog in your home if you rent your home.
• A safe and secure area outside for the dog to go to the toilet.

However, we try to be flexible – for example, you’ll still be able to foster a dog if you live in London, even if you don’t have access to outside space. 

What you’ll get:

• The opportunity to have a lovable canine companion!
• The satisfaction in knowing you’re supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of seeing your dog learn new training techniques to help them develop into a guide dog.
• An insight into our bespoke world-class training programme so that your dog’s training stays consistent at home, which can also help you train your own dogs or advance in a future career in dog handling.
• The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

Training and support

You’ll attend a training workshop to understand the basics of our bespoke training techniques so you can confidently support your dog’s training at home. You’ll also receive ongoing guidance from your volunteer manager. If you have questions about the training requirements, we can answer these at your initial phone call along with any other support or accessibility needs you may have.

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, dog food costs and other materials needed for your dog’s training.

Minimum age for volunteer is 18.

We also have a respite fosterer role available in some areas, where a dog would stay with you full time before moving on to the next stage of its journey.

Please check out our website by clicking 'redirect to recruiter' at the top or bottom of this page to see what roles are available where you live.

Are you a dog lover? Do you have the time to help raise a life-changing puppy? Would you like to make a difference to someone's life? If you've answered yes to these questions, then this role could be perfect for you! 

As a Puppy Raiser, you'll provide a 6-8 week-old puppy with the vital foundation for its future role as a guide dog. You'll be looking after a puppy for 12-16 months and will guide him or her through training, socialisation, the introduction of new environments and experiences while providing a loving home.

There might be the odd chewed slipper along the way, but nothing beats the rewarding feeling of loving and raising a puppy who will go on to make an enormous difference to someone living with sight loss.

What you'll be doing:

• Engaging with our world-class training programme to prepare your puppy for the next stages of becoming a guide dog.
• Providing care and support for your puppy at home e.g., loving, grooming and feeding him or her. 
• Socialising your puppy and introducing him or her to a variety of environments to increase confidence – this can be as simple as taking your puppy with you to the shops, office or park as you go about your everyday life.
• Teaching your puppy to be comfortable alone - gradually building up from a few minutes to a maximum of four hours.
• Taking your puppy to monthly puppy classes, and interacting with other puppy raisers in your community whilst refreshing your training and sharing tips.
• Meeting with your volunteer manager as frequently as needed to discuss any changes or issues with your puppy.
• Completing short questionnaires about your puppy’s development.

You'll ideally have:

• A loving home with enough time to invest in raising a puppy and attending to their needs (e.g. toilet training). If you work from home or have hobbies, you'll need to be available to give the puppy regular attention alongside these.
• Someone at home who is physically able to handle large breed dogs (around 25-40kg).
• Access to a car, so that you can get your puppy used to travelling.
• The agreement of your landlord to have a dog in the property if you rent your home. 
• A safe secure area outside for your puppy to go to the toilet.

What you'll get:

• The satisfaction of knowing you're supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of watching a mischievous puppy learn new training techniques to help them develop into a guide dog.
• The opportunity to participate in our bespoke world-class training programme – this can help you train your own dogs or advance a future career in dog handling.
• The opportunity to have a loveable, canine companion, proven to reduce feelings of stress and improve fitness – you’ll be out walking rain or shine!
• The chance to be part of the inspirational Guide Dogs community, meeting like-minded people and interacting with a community of puppy raisers in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

s a volunteer you'll have access to our world-class training programme, to implement with your puppy in training, a great bonus for any dog owner! This is delivered in an interactive and engaging manner, using a mixture of different learning techniques virtually e.g., videos, documents and e-learning modules. Examples of the modules you'll have access to include:

• Food manners
• Greeting new visitors
• Being home alone
• Settling in new environments

You'll receive plenty of support from your volunteer manager who will help you work through these training modules with your puppy. We also offer puppy classes for puppy raisers in the local area to get together, share stories and provide refreshers on training techniques. 

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, food costs for the puppy and other materials needed for the puppy’s training. We will also pay an optional allowance of up to £100 a year to offset additional costs, and we have working agreements with certain bus and train operating companies, letting you take your puppy on short training journeys free of charge.

Minimum age of applicant: 18.

To find out if this role is available in your area, please click 'Redirect to recruiter' at the top or bottom of the page, and use the postcode search function on the Guide Dogs website to explore local opportunities.

Volunteer Charities & Crowdfunder Support Manager (Remote UK) Organisation:

Influential Stars Location: Remote (UK based). London or Herts preferred (not essential)

Commitment: Flexible hours depending on organisational needs

Contract Type: Volunteer About Us Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations.

We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes.

The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

⭑ Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

⭑ Guide partners through the onboarding process from first contact to launch

⭑ Build and maintain strong, trusting relationships with both organisations and individuals

⭑ Act as a key point of contact for enquiries, support, and reassurance

⭑ Maintain regular communication to sustain engagement and rapport

⭑ Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism ⭑ Coordinate with internal team members to ensure partners receive timely assistance

⭑ Provide clear information about how the platform works and what to expect

⭑ Maintain accurate records of communications and partnership activity using our CRM management system

⭑ Ensure all interactions reflect empathy, professionalism, and respect Skills and Experience Required Essential:

⭑ Strong relationship management or engagement experience

⭑ Excellent customer service skills

⭑ Outstanding written and verbal communication skills

⭑ Confidence communicating by phone, email, and online platforms

⭑ High level of empathy and emotional intelligence

⭑ Ability to communicate sensitively with people experiencing challenging circumstances

⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

⭑ Experience using a CRM or similar database system

⭑ Highly organised with strong attention to detail

⭑ Ability to work independently and manage multiple relationships

⭑ Professional, reliable, and approachable manner Desirable:

⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

⭑ Experience working with charities, community groups, or support services

⭑ Experience in partnerships, outreach, or fundraising roles

⭑ Experience working remotely within a team

⭑ Based in London or Hertfordshire for occasional in person meetings (not essential) Working Arrangement

⭑ Fully remote position

⭑ Flexible working hours depending on organisational needs

⭑ Occasional support calls or meetings with partners

⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

⭑ Occasional (optional) in person team meetings Why Volunteer With Us

⭑ Play a vital role in supporting charities, families, and individuals during significant moments in their lives

⭑ Help build partnerships that enable meaningful fundraising and impact

⭑ Gain valuable experience in relationship management and community engagement

⭑ Join a mission driven organisation at an exciting stage of growth

⭑ Flexible volunteering that can fit around other commitments

⭑ Opportunity to build meaningful professional relationships across the charity and community sectors Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage. 

As part of the Government led Communities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focused on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee families into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group: Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support: Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing: With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family: Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact: You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years: Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

Full training and expenses covered.

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Help Shape Healthier Futures for Children and Families

Can you help drive the future success of a growing national charity?

HENRY (Health, Exercise, Nutrition for the Really Young) is seeking passionate and strategic individuals to join our Board of Trustees at an exciting point in our journey.

For over 15 years, HENRY has worked alongside parents, carers, communities and professionals to give babies and young children the healthiest possible start in life. Our evidence-based programmes, training and support help families build healthy habits, strengthen relationships and improve long-term wellbeing, particularly in communities experiencing the greatest health inequalities.

Today, HENRY supports more than 21,000 families every year and trains professionals across health and early years services nationwide. Last year alone:

• 21,662 families received support through our programmes, workshops and one-to-one services
• 9,608 parents and babies benefited from infant feeding support
• 88% of participants reported leading a healthier family lifestyle
• 96% rated our programmes and workshops as good or great
• 35% of families we supported were from the most deprived communities in the UK

As we work towards our vision of a healthy and happy start for every baby and child, we are entering a new phase of growth and development. Our ambitious 2030 strategy focuses on expanding our reach, strengthening sustainability, increasing our influence, and maintaining quality and impact as we grow.

About the Role

As a Trustee, you will play a key role in shaping HENRY's future. Working alongside fellow Board members, you will provide strategic leadership, support good governance, oversee organisational sustainability and help ensure we continue delivering meaningful impact for families across the UK.

This is a strategic, non-operational role that offers the opportunity to contribute your expertise while making a lasting difference to children's lives.

Who We're Looking For

We are particularly interested in individuals with experience in:

• Marketing and Communications
• Income Generation and Fundraising
• Legal and Contractual Matters

We also welcome candidates with:

• Previous trustee or governance experience
• Experience of scaling organisations
• Knowledge of early years, health or family services
• Relevant lived experience
• A strong commitment to equality, diversity and inclusion

Why Join HENRY?

Joining our Board is both a responsibility and a rewarding opportunity to create lasting social impact.

As a Trustee, you will:

• Help tackle health inequalities affecting babies and young children
• Influence the strategic direction of a respected national charity
• Develop your leadership, governance and board-level experience
• Work alongside a collaborative and experienced Board and executive team
• Gain insight into a charity delivering impact at scale across the UK

We are committed to building a diverse Board that reflects the communities we serve and encourage applications from people of all backgrounds aged 18 and over.

If you share our belief that every child deserves the best possible start in life, we'd love to hear from you and explore how your skills and experience can help shape HENRY's next chapter.

Ready to make a difference? Read our attached Trustee Recruitment Pack and click 'redirect to recruiter' to be forwarded to our application portal. 

Closing date: 9am Wednesday 19th August 2026
Interviews: week commencing 14th September 2026

HENRY is committed to safer recruitment and safeguarding. As a result, all successful trustee applicants will be required to complete a DBS check.

Are you an experienced content professional looking to use your skills for a meaningful cause?

Burning Nights CRPS Support is seeking a passionate and creative Content Lead Volunteer to help shape and deliver engaging content that raises awareness of a rare chronic pain condition, Complex Regional Pain Syndrome (CRPS), supports those impacted and strengthens our charity’s voice across multiple platforms.

This is an exciting leadership opportunity to guide and inspire a team of volunteer content writers, oversee content planning and development, and play a key role in delivering our communications strategy. From website articles and member publications to awareness campaigns and digital content, your work will help ensure that people living with CRPS, their families, healthcare professionals and supporters have access to high-quality, accurate and engaging information.

As a national charity supporting thousands of people affected by CRPS across the UK, we are looking for someone who combines strategic thinking with a hands-on approach, has excellent communication skills, and is passionate about making a real difference.

By joining our friendly and ambitious team, you will gain valuable leadership experience, develop your communications and marketing expertise, expand your professional network, and directly contribute to improving the lives of people living with one of the most painful long-term conditions known to medicine.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in style, quality, and tone of voice, and ideally optimised for search and user experience across channels, including our website, our members' magazine, and social media.
• Supporting the development of a communications strategy from the 3-year charity's strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This is an exciting opportunity to use your communications and leadership skills to make a genuine difference to the lives of people affected by Complex Regional Pain Syndrome (CRPS), a debilitating and often misunderstood pain condition.

As our Content Lead Volunteer, you will play a key role in shaping how a national charity communicates with thousands of people across the UK. You will have the opportunity to lead and develop a team of talented volunteers, influence content strategy, and help raise awareness of a rare condition that urgently needs greater understanding and recognition.

In return, you will:

• Gain valuable leadership and management experience within the charity sector.
• Develop and enhance your content strategy, communications and marketing skills.
• Build experience of managing and motivating a remote volunteer team.
• Play a strategic role in shaping the voice and messaging of a growing national charity.
• Expand your professional network and collaborate with passionate volunteers, trustees and healthcare stakeholders.
• Receive ongoing support, training and development opportunities.
• Enjoy flexible, remote volunteering that can fit around your existing commitments.
• Experience the satisfaction of knowing your work is helping people living with CRPS and their families access support, information and hope.

Most importantly, you will ensure that no one affected by CRPS has to face their journey alone.