Live volunteer roles

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

About the REMAP:

Since 1964, REMAP has helped thousands of people each year overcome everyday challenges through innovative, bespoke solutions. When standard commercial products are not suitable, REMAP volunteers design and make one-off equipment tailored to a person’s individual needs. Our work is delivered through more than 65 volunteer-run branches across the UK and is completely free of charge for the people we support.

About the role:

REMAP is looking for Volunteer Makers who can use practical, technical or creative skills to design and make bespoke equipment for disabled people. Previous REMAP solutions designed by our volunteers have included adapted handles, specialist supports, modified furniture, access aids and other one-off items designed around a person’s individual needs. You can find more inspiring solutions on REMAP's website on the Solutions section. 

We are looking for volunteers: 

• With skills or experience in engineering, carpentry, DIY, product design, electronics, metalwork, plastics, workshop practice or practical problem-solving.
• With access to own tools or workshop .
• Who live in the area of your local Branch and have access to transport.
• Who are able to listen carefully, work safely, think creatively and treat people with dignity and respect
• With an understanding of risk management and who can follow set policies and procedures

What will you be doing:

You will take on practical cases that match your skills and availability. This may include meeting clients, speaking with families or therapists, understanding a practical challenge, and designing or making a safe solution using materials such as wood, metal, plastic or electronics.

What difference will you make:

Your volunteering and solutions will help disabled people overcome everyday barriers and enjoy greater independence, confidence and choice. Many REMAP projects are modest in size but life-changing in impact for the person receiving them.

​Salary: 

This is a voluntary role. Reasonable expenses will be reimbursed.

Support:

Induction, mentoring, local branch support and guidance on safe working are provided. DBS checks are arranged where required.

Why Volunteer With REMAP?

• To give someone greater independence, confidence and choice in everyday life.
• To use your existing practical, maker skills.
• To share your experience.
• To learn new skills. 
• To join a welcoming likeminded community of makers with great practical skills.
• To increase your own wellbeing through purposeful volunteering that makes a real difference. 

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Communicating with others including newsletter, social media and website volunteers
• Advising others on the content of newsletters and web posts
• Interacting with others to make sure information is positive, accurate and consistent
• Liaising with your volunteer group and our Head Office to organise media campaigns
• Responding to local media requests if required

Time expectation 

Our publicity team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Charity Leadership Team – Voluntary Position

LOCATION: London – Inner London
WORKING ARRANGEMENT: Flexible / Hybrid / London
COMMITMENT: Flexible, with regular involvement expected
TYPE: Volunteer – Unpaid
CLOSING DATE: Friday 28th August 2026, before 12pm

Help Build Something Different. Help Build Urban Youth.

London is moving faster than ever. But for too many young people, the doors are locked.

Urban Youth is a new, volunteer-powered youth work charity built around a simple idea:

Youth work should go where young people are.

We don't want to sit in static buildings waiting for young people to find us.

We want to drop into the heart of the city – empty shops, unused spaces, concrete cages, community centres, public spaces and street-side studios – and create opportunities where young people can connect, create, learn, grow and belong.

• We are building something bold.
• Something energetic.
• Something that feels like London.

And we are looking for people who want to help us make it happen.

THE VOLUNTEER OPPORTUNITY

We are looking for passionate, capable and community-minded volunteers to join the Urban Youth Charity Leadership Team and help us establish, grow and run Urban Youth across Inner London.

This is an opportunity to play a genuine leadership role in an ambitious new youth work charity.

You don't need to have worked in the charity sector before.

You might be a youth worker, community organiser, entrepreneur, creative professional, project manager, fundraiser, educator, marketer, designer, finance professional, HR specialist, safeguarding professional, operations expert, partnership builder – or simply someone with the drive, experience and ideas to help build something extraordinary.

What matters most is your commitment to young people, your willingness to get stuck in, and your belief that opportunity should not depend on which postcode you live in.

WHAT YOU'LL HELP US DO

As part of the Charity Leadership Team, you'll help shape Urban Youth from the ground up.

Depending on your experience and interests, you could contribute to:

• Developing Urban Youth's strategy, vision and operating model.

• Helping establish our volunteer-powered delivery model.

• Developing and launching pop-up youth work sessions across Inner London.

• Identifying and developing relationships with community organisations and local partners.

• Finding and securing free or low-cost spaces for youth work.

• Building partnerships with businesses, charities, community groups and local organisations.

• Developing fundraising and income-generation opportunities.

• Supporting grant applications, sponsorship and community fundraising.

• Helping recruit, welcome, train and support volunteers.

• Developing youth work programmes, projects, workshops and activities.

• Supporting safeguarding, risk management and good governance.

• Developing our policies, procedures and operational systems.

• Helping establish strong monitoring, evaluation and impact measurement.

• Supporting communications, marketing, social media and campaigns.

• Helping Urban Youth build a strong public profile across London.

• Representing Urban Youth at meetings, events and partnership opportunities.

• Identifying opportunities to make better use of empty, unused or underused spaces.

• Bringing your own professional skills, knowledge, networks and ideas to the table.

You won't just be advising from the sidelines.

We want people who want to build.

WHO WE'RE LOOKING FOR

We're looking for people who are:

• Passionate about young people and their potential.

• Positive, energetic and solutions-focused.

• Reliable and committed.

• Comfortable taking initiative.

• Able to work collaboratively.

• Good communicators.

• Willing to share ideas and listen to others.

• Comfortable working in a developing organisation where things will evolve.

• Able to bring either professional experience, specialist knowledge, community experience or valuable networks.

• Committed to equality, diversity, inclusion and safeguarding.

• Excited by Urban Youth's vision of taking youth work into the heart of London.

You do not need to have experience in every area listed above.

We are building a diverse leadership team with complementary skills.

Bring what you're good at. Bring what you've learned. Bring your ideas.

WE PARTICULARLY WELCOME EXPERTISE IN

We are especially interested in volunteers with experience in:

1. Leadership & Strategy

Organisational development, strategic planning, charity development or social enterprise.

2. Youth Work & Community Development

Youth work, community engagement, outreach, education, mentoring or participation.

3. Fundraising & Partnerships
Trusts and foundations, corporate partnerships, sponsorship, major donors, fundraising campaigns or business development.

4. Operations & Project Management
Project delivery, systems, logistics, programme management, venues or event management.

5. Finance
Financial management, budgeting, accounting, financial controls or charity finance.

6. Safeguarding & Risk
Safeguarding children and young people, risk management, safer recruitment or policy development.

7. Marketing, Communications & Digital
Branding, social media, content, PR, campaigns, websites, digital strategy or creative communications.

8. HR & Volunteer Management
Recruitment, onboarding, volunteer engagement, learning and development or organisational culture.

9. Legal, Governance & Compliance
Charity governance, legal advice, policies, compliance, data protection or regulatory matters.

10. Creative & Cultural Practice
Music, arts, film, photography, fashion, design, digital media, performance, sport or other creative disciplines.

And if your expertise isn't on this list?

We still want to hear from you.

WHY JOIN URBANYOUTH

Because this isn't about simply adding another volunteering role to your CV.

It's about helping create something that could make a real difference to the lives of young people across London.

YOU'LL HAVE THE OPPORTUNITY TO:

• Help shape a new charity from the beginning.

• Take on meaningful leadership responsibility.

• Use your professional skills for social good.

• Build new relationships and networks.

• Develop your leadership and community experience.

• Work alongside passionate volunteers and community partners.

• Help create genuinely accessible opportunities for young people.

• See your ideas move from concept to reality.

• Be part of a bold new movement for youth work in London.

Most importantly:

You'll help create spaces where young people can show up, be themselves, discover what they're capable of and believe in what's possible.

WHAT WE OFFER OUR VOLUNTEERS

Urban Youth is committed to creating a positive, inclusive and supportive volunteering experience.

Volunteers will receive:

• A clear volunteer role and expectations.

• An induction into Urban Youth.

• Appropriate training and development opportunities.

• Ongoing support from the leadership team.

• Opportunities to develop new skills and experience.

• Opportunities to contribute to projects that match your interests and expertise.

• A welcoming and inclusive environment.

• Appropriate safeguarding guidance and support.

• Recognition for your contribution.

• Reasonable volunteering expenses reimbursed in line with our volunteer expenses policy.

We recognise that volunteering should not leave people out of pocket, and we will work to remove practical barriers to participation wherever possible.

SAFEGUARDING

Urban Youth is committed to safeguarding and promoting the welfare of children and young people, volunteers and everyone involved in our work.

All volunteers are expected to uphold our safeguarding policies, code of conduct and other relevant policies and procedures.

Where a particular volunteering activity requires a DBS check or other safeguarding checks, these will be identified and completed as appropriate to the role.

EQUALITY, DIVERSITY & INCLUSION

Urban Youth wants to build a leadership team that reflects the diversity of London.

We welcome applications from people of all backgrounds, ages, abilities and experiences.

We particularly value the different perspectives that come from lived experience, professional experience and connection with London's communities.

You don't have to look like everyone else to belong at Urban Youth.

In fact, we think London's diversity is one of its greatest strengths.

THE COMMITMENT

This is a flexible volunteer leadership role.

We understand that people volunteer alongside work, study, caring responsibilities and other commitments.

The exact time commitment will depend on your role and availability, but we are looking for people who can make a reliable and meaningful ongoing contribution.

Some leadership activities may take place online, while others will involve meeting in person or representing Urban Youth across London.

READY TO HELP CHANGE THE CITY?

London has no shortage of young people with talent, creativity, ambition and potential.

What it sometimes lacks is;

• Somewhere to go.
• Somewhere to be heard.
• Somewhere to belong.
• Somewhere to try something new.

Urban Youth wants to change that.

• We want to take youth work out of the building and into the city.
• Into the places others overlook.
• Into the spaces that are empty.
• Into the communities that deserve more.

And we want you to help us do it.

Your experience. Your skills. Your ideas. Your time.

Their future.

JOIN URBAN YOUTH'S LEADERSHIP TEAM

URBAN YOUTH
Youth Work. Anywhere. For Everyone.

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:

• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

Do you enjoy driving? Would you like to make a difference to the people we support in your community? 

We are looking for friendly drivers to join us!

You will meet some amazing people, whilst making a positive impact to their lives by driving to places they enjoy and appointments that are important. 
 

Activities will include: 

• Driving the people we support between their homes and services in a safe manner, in accordance with UK law. 

• Driving your own car or house vehicles

• Driving around the Calne area, which will be the start and end point of the majority of journeys 

• Assisting people we support in and out of vehicles and locations – with assistance from trained Dimensions staff. 

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support. 
   

We are looking for drivers who: 

• Are aged 21 or over, with at least 2 years driving experience 

• Hold a full, clean and current UK Driving License (or equivalent) 

• Have the ability to understand verbal and written instructions in relation to  journeys 

• Are friendly with the people we support and our support staff 

• Are willing to commit to volunteer regularly (every other weekend, times to be agreed) 

A DBS check and two character references will be required for this role. 

What you’ll gain from being a Dimensions volunteer: 

Dimensions provide support for autistic people and people with learning disabilities across the UK. 

Our volunteers play a vital role in our work and in return, we support them with:

• Access to free online training (with access to 800 plus courses) 

• Free membership to an online shopping discount scheme 

• Comprehensive support from professional, friendly and trained Dimensions staff 

• Travel expenses may be reimbursed as agreed

• An opportunity to gain real experience in the social care sector 

Want to apply for this role? 

If you’d like to be a Dimensions volunteer, please get in touch! 

Volunteer Coach

Transitions supports adults who may be feeling isolated, overwhelmed or going through periods of change. We work alongside people to build confidence, develop skills, and support independent living through a mix of workshops, coaching and community connection.

What you’ll be doing

As a Volunteer Wellbeing Coach, you’ll:

• Meet your client (initially with a staff member) to build trust and agree goals
• Provide weekly 1-hour coaching sessions (up to 6 months)
• Support clients to set goals, create action plans and review progress
• Help people use workshop tools and self-help resources in everyday life
• Encourage confidence-building and independent decision-making
• Support access to local services, groups, clubs and community activities
• Signpost to specialist support and accompany clients to first appointments if needed
• Help reduce isolation by supporting social connection and community engagement
• Encourage participation in Transitions workshops and group sessions

What we’re looking for

You don’t need professional experience — just the right values and approach:

• Friendly, approachable and reliable
• Good listener with strong communication skills
• Empathetic and non-judgemental
• Open-minded and comfortable working with people from all backgrounds
• Interested in personal development and supporting others
• Able to maintain confidentiality and professional boundaries
• Positive, patient and encouraging

What you’ll get

• Full training and ongoing support
• Experience in coaching, mentoring and wellbeing support
• Opportunity to make a real difference in someone’s life
• Meet new people and be part of a supportive team
• The chance to help reduce isolation and build stronger communities
• Expenses (if applicable) and full guidance throughout

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website. 

Outline of the IT Supporter role
It is amazing how much difference you could make to your local group by providing IT support, either remotely or in person. Even the smallest things like setting up email accounts, using video calling software and creating social media accounts can be a real challenge for some volunteers, so your expertise will make the world of difference to supporting your local group to help adults learn to read in your community.

The skills you will need
● Knowledge and previous experience of fundraising is desirable, though not essential.
● A willingness to seek out potential sources of funding.
● Experience of writing funding bids is desirable, though not essential.
● Good negotiating and influencing skills.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.