Management volunteer roles

Overview:

The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

General Administration:

• Maintain and update records, databases, and files.

• Handle correspondence, including emails and phone enquiries.

• Prepare reports, documents, and presentations as required.

• Support meeting coordination, including scheduling, agenda preparation, and minute-taking.

Financial & Office Support:

• Assist with processing invoices, expenses, and financial records.

• Monitor office supplies and place orders when necessary.

• Support the Head of Operations with budget tracking and financial documentation.

Event & Programme Support:

• Assist in organising events, workshops, and meetings.

• Coordinate logistics, including venue booking, catering, and materials.

• Support volunteer and participant communications.

Communications & Stakeholder Engagement:

• Maintain mailing lists and support donor communications.

• Assist in preparing newsletters, social media updates, and website content.

• Liaise with stakeholders, including funders, partners, and volunteers.

Qualifications & Skills:

• Previous experience in an administrative role.

• Strong organisational and time-management skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and cloud-based tools

• Ability to work independently and manage multiple priorities.

• A passion for nonprofit work and community engagement.

This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As a Trustee at Behind Closed Doors, you will work alongside our Trustee Board and CEO to drive our new strategy forward, finding opportunities to expand our income generating activity and building our capacity to deliver a range of quality services to everyone who needs our help. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

This is an exciting time to join our organisation, as we look to begin implementing a new strategy. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. We welcome applications from all who resonate with our organisational values and objectives, and specifically from those with skills or experience in fundraising and income generation, and charity governance and risk management. Please note that we are also currently recruiting to the Treasurer role, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

We’re looking for a kind, patient, and confident volunteer to spend time with a lovely gentleman in his early 60s who lives in Crosby. His previous volunteer has recently retired, and he’d really appreciate some friendly company again.

He has profound and multiple learning disabilities, and while he communicates in his own way, he absolutely lights up around people he trusts. He enjoys good food, classic 80s TV shows, and the comfort of familiar faces. Your visit would be a gentle check-in — sharing a cuppa, a chat, and simply being present.

This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit: • Checking in on their well-being and speak to support staff to get an update on how the person is doing • You might be able to bring a treat that the person enjoys, like chocolates or fruit. • Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions.

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Philosophy of Post

Independent Members of Appropriate Skills are members of the Guild’s formal Committees and bring external, professional expertise to the Committee to support decision making. Independent members are not Trustees but work alongside and with the Trustee Board and other associated Committees.

Responsibilities

1. To actively contribute, together with the other Committee members, Trustees, Officer Team, and Chief Executive to ensure that the Guild of Students has a clear strategic direction that meets the needs of its members and is focused on achieving these.

2. To be an ambassador of the Guild of Students, safeguarding and developing the reputation and values of the Guild of Students.

3. To ensure the long-term financial stability of the organisation.

4. To protect and manage the assets of the Guild of Students taking all due care over their security, ensuring that they are used exclusively in pursuance of the agreed objectives.

5. To contribute actively to the Committee, using any specific skills, knowledge or experience to help the Board of Trustees reach sound decisions. This may involve, but is not limited to:

a. Scrutinising board papers

b. Leading discussions

c. Focusing on key issues

d. Providing guidance on new initiatives

e. Hearing specific HR and/or membership discipline cases

f. Other issues in which the Independent Member has special expertise.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Are you a confident driver with a desire to support a great cause behind the scenes? Join us as a Volunteer Fundraising Van Driver and play a vital role in helping our fundraising events run smoothly and successfully.

You’ll be responsible for transporting essential equipment — from banners and tables to raffle prizes and collection buckets — to and from event locations.

You’ll be working closely with our friendly fundraising team and other volunteers, helping to make sure every event is set up for success.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The St Barnabas Shop in Worthing town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

You’ll get the chance to meet new people and make friends, plus you’ll be part of a fantastic team of volunteers. We are ideally looking for assistance on a Saturday and one day during the week, however please do get in touch to discuss availability.

The Head of Events is a crucial element of delivering our flagship event. This is an exciting opportunity to take on a new challenge, build and support a team which delivers a vital part of our charity’s strategic work and explore new ways to expand and improve Bi Pride UK's events.

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Ideal time commitment: approx. 10-15 hours per month; flexible. This is likely to increase on the approach to an event.

Location: remote/ home based, in-person attendance at events is desirable.

Supported/ supervised by: the Events Trustee, also working closely with volunteers across the Events team

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well

• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since

• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit at the head of our Events team, supervising managers across the team and taking responsibility for the operational direction of our events. Bi Pride UK’s flagship Bi Pride event is a highlight of the year, and it’s the product of our amazing volunteers’ efforts throughout the year. 

The Head of Events is a crucial element of delivering our flagship event, so this is an exciting opportunity to take on a new challenge of building and supporting a team which delivers a vital part of our charity’s strategic work. The Head of Events will supervise four events managers who each oversee a different area of the event, and will lead the whole Events team in their team meetings and decisions regarding the production of our events. They will also work closely with key teams across the charity, including Media & Comms, Inclusion & Access, and Education & Outreach, to place our bi+ communities at the heart of our events and reach the widest audience possible. Our events place great focus on accessibility and inclusion, so the Head of Events will work consciously with the venue, accessibility consultants and technical live-streaming specialists to ensure our hybrid events meet the needs of our audience. They will have freedom to explore new ways to expand and improve our flagship event, and other events that Bi Pride UK could run through the year.

Key tasks of this role include:

• Reporting to the Events Trustee, as well as working closely with volunteers across the team and charity, to deliver events that meet the charity’s vision;

• Setting achievable strategic targets and workflows for the team as part of our three year strategy, and supporting volunteers to meet these targets;

• Overseeing the team’s finances, including setting budgets, tracking sub-team spending, and supporting the Fundraising team with information for grant applications;

• Supervising a team of year-round volunteers (dedicated to the planning of Bi Pride UK events) and supporting “on-the-day” event volunteers who contribute to the smooth delivery of our events; 

• Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the event meets high standards of accessibility;

• Building and maintaining strong relationships with suppliers for various elements of our events;

• Fostering robust collaboration with key teams and volunteers throughout the organisation to ensure the success and smooth running of our events;

• Working with the Volunteer Management team to recruit appropriate numbers of volunteers for the year-round Events team and volunteers to support event delivery;

• Contributing to due diligence reports and taking oversight of contributor contract completion for all areas of the event;

• Overseeing and supporting all key areas of event delivery, from stages and stalls areas, to volunteers and accessibility.

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will lead monthly Events team meetings on Wednesday evenings via conference call (which will become fortnightly on the approach to an event), in addition to further programming, 1:1 volunteer check-ins, contributors, suppliers and venue meetings as required. Our Trustees and Heads meetings take place via conference call on the third Monday evening of every month. 
 

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;

• An understanding of the needs of people and communities in the UK attracted beyond gender;

• Commitment to the aims and objectives of Bi Pride UK;

• Experience of delivering large events (up to and beyond £60K budgets);

• Experience of overseeing a team, especially volunteers;

• Experience of running remote or hybrid remote/ in-person events;

• Strong understanding of organising event logistics (e.g. venue layout, timings, resources) and good awareness of relevant health and safety and risk management measures linked to events;

• Strong understanding of accessibility and inclusion, and a focus on making events accessible for all;

• Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;

• Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors and suppliers;

• Excellent IT skills (for example, Google Workspace applications);

• Excellent written and oral communication skills;

• Meticulous attention to detail;

• Strong team player, with the ability to self-motivate when working remotely;

• Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.

The position is open to anyone over the age of 18. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

 Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Our inpatient ward at Martlets helps us care for our patients and their families. The ward, comprising of two wings, has 14 bedrooms, each with its own en-suite bathroom and access to outside spaces. The rooms are designed to be calming and comfortable. The inpatient ward has a dedicated team of specialist doctors and nurses supported by health care assistants. Some people choose to spend their final weeks with us. However, most patients can go home once we have their symptoms under control.

Our reception desk is the first point of call for all visitors, and we are looking for volunteers to help carry out a range of reception duties ensuring everyone is greeted with a warm welcome. This role is weekend cover only, doing a half day Saturday or Sunday morning or afternoon.

Ready to Make a Difference in 2026? Then come and Volunteer with Us.........

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team.

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.

Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.

In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.

We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.

After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.

You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.

When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.

You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.

It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old please apply now!