Monitoring volunteer roles
Could your financial expertise help transform lives across Southampton and the South?
For over 30 years, SCiA Group has been a vital force for good in our communities, delivering a range of health and wellbeing services to individuals across the South Hampshire area. We're a not-for-profit group of social enterprises, and every penny we generate goes straight back into the people we serve.
We bring together specialist organisations united by a single mission: helping people live their best lives. Across Southampton and South Hampshire, we support hundreds of individuals every week — delivering homecare, supported living, accessible community transport, and accessible holiday accommodation. Our reach is wide, our impact is deeply personal, and our services enhance lives
As we continue to grow and deepen our impact, we're looking for an exceptional individual to join our Board as Treasurer, a pivotal leadership role that will help ensure our financial foundations are as strong as the communities we champion.
The Role
As Board Treasurer, you will be a trusted financial guardian and strategic voice at the heart of SCiA Group's governance. Working closely with the Chair, CEO, and fellow Trustees, you will help steer an organisation that makes a genuine, daily difference to hundreds of people's lives.
What You'll Do
▸ Provide expert financial oversight and reporting to the Board, ensuring strong governance and accountability
▸ Monitor the Group's financial health, budgets, reserves and cash flow, and translate the numbers into clear insights for Trustees
▸ Oversee the preparation and presentation of annual accounts and statutory financial reporting, working alongside the executive finance team
▸ Work with auditors and ensure robust financial controls are in place across the Group
▸ Chair or support the Finance Committee, and report its activity and recommendations to the full Board
Who We're Looking For
Previous trustee experience is not essential, however an understanding of charity governance would be beneficial.
You will bring:
▸ ACA, ACCA, CIMA or equivalent senior financial management experience
▸ The ability to communicate financial information clearly to non-finance colleagues and stakeholders
▸ Strategic thinking with an eye for risk and opportunity
▸ Integrity, independence and sound judgement
▸ A genuine commitment to SCiA Group's mission of community-based care and wellbeing
▸ Experience in the charity, health, or social care sector is advantageous but not essential
How to Apply
To find out more or express your interest, please go to our jobs page to upload a short covering letter outlining your motivation for the role and what you would bring to SCiA Group, alongside a CV or summary of relevant experience.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PROGRAMME LEAD (VOLUNTEER)
Create Life‑Changing Programmes for People Facing Loneliness in London
About SUNSHINE
SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every week, our volunteers bring warmth, joy and human connection to people who feel isolated, overlooked or alone.
Loneliness doesn’t just mean being by yourself — it affects confidence, mental health, motivation, identity, and the simple belief that you matter. As a Programme Lead, you will design and shape one or more of SUNSHINE’s community programmes that directly support people facing these challenges. Your creativity, compassion and leadership will help build spaces where people feel safe, welcomed and uplifted.
This is a role where your ideas become real experiences — and those experiences change lives.
What You’ll Be Doing
1. Designing Meaningful Programmes
-
Create one or more community programmes that bring people together, reduce loneliness and build confidence.
-
Shape activities, themes and experiences that feel warm, accessible and joyful.
-
Ensure programmes are inclusive, safe and emotionally supportive.
2. Understanding the People We Support
-
Listen to the stories, needs and realities of people facing loneliness.
-
Design programmes that respond to real barriers: low confidence, anxiety, grief, isolation, social fear, or lack of belonging.
-
Make sure every session feels welcoming, gentle and empowering.
3. Leading with Warmth & Vision
-
Bring volunteers together around a shared purpose.
-
Offer encouragement, clarity and movement‑energy.
-
Help volunteers feel confident delivering the programme.
4. Building Connection & Community
-
Create moments that help people feel seen, valued and part of something.
-
Foster friendships, confidence and a sense of belonging.
-
Celebrate small wins — because small wins often change everything.
5. Improving & Growing the Programme
-
Gather feedback from participants and volunteers.
-
Make thoughtful improvements that strengthen impact.
-
Help SUNSHINE build a model that can grow across London and beyond.
This Role Is for You If…
-
You’re a creative, people‑centred person who loves designing experiences.
-
You care deeply about loneliness, wellbeing and community.
-
You want to make a real, lasting difference to people who feel isolated.
-
You enjoy leading, organising and bringing people together.
-
You’re based in or connected to London.
-
You want to grow your skills in programme design, community work or leadership.
Practical Details
-
Location: London - Hybrid/Flexible
-
Time: Approx. 3-5 Hours per week (This is a fully flexible volunteer role with no set hours)
Why This Role Matters
The programme you create may be the first place someone feels welcomed in months. It may be the first time they laugh with others. The first time they feel safe. The first time they feel like they belong.
Your ideas will become real moments of connection — moments that help people rebuild confidence, rediscover joy and feel less alone in the world.
This is not just a volunteer role. It’s a chance to design something that genuinely changes lives.
How to Apply
Send a CV and a short note about why this role speaks to you. We review applications on a rolling basis — join us and help build London’s kindest community programmes.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Northumbria, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice
Duties include:
- Ensure clinical practice standards are upheld - Support for the recruitment and retention of healthcare professionals.
- Oversee clinical operations and community delivery.
- Conduct regular audits to monitor and assure the quality of clinical activities.
- Ensure clinical leadership, advice, and support are readily available to the County Commissioner and colleagues.
- Provide oversight and scrutiny of all clinical activities within the County.
- Facilitate clinical coordination across the County.
Closing date Is 31/03/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to fuel a revolution in men’s growth?
At MINDSET, we’re building a brand-new start-up for men’s mental wellbeing and personal growth across England and Wales. We’ve got the vision and the drive, but to make a lasting impact, we need a Fundraising Lead who knows how to turn a bold mission into a sustainable reality.
We’re looking for a strategic, high-energy volunteer to hunt down opportunities, build powerful partnerships, and lead the charge in securing the resources we need to grow.
The Mission:
- The Grant Hunter: Research and write high-impact applications to secure the funding that builds our foundations.
- The Digital Architect: Launch creative online campaigns—from crowdfunding to viral social giving—that get the public behind us.
- The Power Broker: Build strategic partnerships with businesses, major donors, and companies who want to be part of a real solution for men.
- The Team Captain: Lead and inspire a squad of volunteer fundraisers, giving them the direction they need to smash our targets.
The Vibe:
We’re moving away from the "guilt-trip" style of fundraising. We want someone who sells the vision and the strength of our work. This is a blank canvas for you to build a funding strategy that is as modern and direct as we are.
Sound like you?
If you’re a natural communicator with a sharp eye for opportunities and a passion for men’s self-improvement, let’s get the resources we need to change lives.
Fund the MINDSET Movement
To empower men across England to take charge of their mental wellbeing and personal growth through connection, conversation, and community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to build something that actually matters?
At MINDSET, we’re ditching the clinical jargon and the therapy couches. We are a brand-new start-up dedicated to men’s mental wellbeing and personal growth across England and Wales—and we need a powerhouse to help us build our backbone.
We’re looking for a Volunteer Programme Lead (Volunteer) who gets people. If you’ve got the experience to own our recruitment, nail the onboarding, and keep our growing team of volunteers fired up and supported, we want you.
The Mission:
- Find the talent: Source and recruit legendary volunteers who give a damn.
- Set the tone: Create an onboarding experience that makes people proud to join us.
- Lead the pack: Manage and support our squad so they can do their best work.
The Vibe:
No red tape. No "corporate" fluff. Just a direct, positive, and high-energy environment where your expertise will literally shape the future of this charity from day one.
Sound like you?
If you’re experienced, proactive, and ready to help men level up their lives, let’s talk.
Join the MINDSET Movement
To empower men across England to take charge of their mental wellbeing and personal growth through connection, conversation, and community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help our charity to create new Allotment sites!
Green Allotments is a small, national, charity on a mission to create new allotment sites in England.
We are currently looking for lovely volunteers for various roles which are all home-based:
Volunteer Desk-based Researchers (Our most popular volunteering role!)
Archaeologist (desk-based, minimum of 3 years work experience)
Occasional professional/specialist micro-volunteers
Landscape Architect (minimum of 3 years work experience)
Social Media Supporters
Welsh Language Translators / Gwirfoddoli Cyfieithwyr Cymraeg
There are no set hours when volunteering for us and you can turn down anything that you are offered. Obviously, we will treat you with dignity and respect.
We do not anticipate that you will incur expenses in this role. We expect our volunteers to already have an internet connection and be willing to use that as part of their volunteer role with Green Allotments CIO.
(At present we are unable to accept applications from under 18s, although we hope to be able to do so in the future as our charity grows)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Men’s Self‑Improvement Programme Volunteers
Help Build the Frontline of a New Movement for Men
At MINDSET, we’re not here to tweak the system — we’re here to rebuild it. Men across England and Wales are stuck between long waiting lists, clinical models that don’t fit, and a culture that tells them to “man up”. We’re changing that.
We’re launching a brand-new Men’s Self‑Improvement Programme, and we’re looking for committed volunteers to help shape, deliver, and grow the work that will transform men’s lives.
The Mission
1. Build the Blueprint
Help design and develop practical, high‑impact sessions focused on mental fitness, personal growth, and real‑world self‑improvement.
2. Lead the Frontline
Support and deliver our direct work with men — creating spaces that are positive, structured, and genuinely useful.
3. Shift the Culture
Help us challenge outdated narratives about men’s wellbeing and spark a national conversation about growth, strength, and self‑leadership.
4. Evolve the Model
Gather real feedback, test ideas, and help us refine the programme so it always meets men where they are.
The Vibe
We’re informal, direct, and relentlessly positive. No jargon. No judgement. No fluff.
You’ll have:
-
Freedom to create
-
Space to lead
-
A real role in shaping a national movement from day one
This is hands-on, meaningful, legacy-building work.
Sound like you?
If you’re passionate about men’s personal development, confident working with people, and excited by the idea of building something from scratch, we’d love to have you on the team.
Join the MINDSET Mission
Help us build the future of men’s self‑improvement.
To empower men across England to take charge of their mental wellbeing and personal growth through connection, conversation, and community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become the Volunteer Who Helps Launch a Movement
Join Unlock YOUR Potential and help build a charity that breaks barriers and transforms futures
At Unlock YOUR Potential, we believe that an accident of birth should never define a person’s destiny. Talent is everywhere — opportunity is not. We exist to change that.
We’re building a new social‑mobility charity dedicated to empowering adults from low‑income backgrounds and communities facing the highest levels of deprivation. Through holistic employability, wellbeing and mentoring programmes, we’re here to break cycles, open doors, and unlock the potential that has always been there.
We’re focusing our work in areas ranked among the top 10% most deprived in the UK for employment and skills. The need is urgent. The barriers are real. But the opportunity for impact is extraordinary.
And this is where you come in......
Volunteer Project Manager (Short‑Term, High‑Impact Role)
Help us build a charity from the ground up
We’re looking for a proactive, organised and mission‑driven Volunteer Project Manager to help us set up and launch our new charity. This is a rare chance to be the first operational volunteer joining the Founder and a small team of designers at the earliest, most exciting stage of our journey.
This is not just a role — it’s a chance to shape the foundations of an organisation that will support thousands of adults across the UK.
You will work directly with the Founder to:
-
Build clear project plans, timelines and action lists for our launch
-
Create simple, effective early systems, workflows and operational processes
-
Track progress, identify risks and keep the Founder focused on what matters most
-
Coordinate tasks across design, operations, service development and early marketing
-
Support the recruitment of our wider volunteer team
-
Influence the structure, strategy and foundations of a brand‑new social‑mobility charity
Your work will directly determine how quickly we can begin delivering life‑changing support to adults who face the highest barriers to employment and skills.
Who we’re looking for
You’ll thrive in this role if you are:
-
Experienced in project management, operations or organisational planning
-
Someone who brings structure, clarity and calm to fast‑moving environments
-
A builder — someone who enjoys creating order from ambiguity
-
Deeply passionate about fairness, opportunity and social mobility
-
Able to commit time over the next few weeks or months to help us reach launch
If you choose to stay on after the launch, we’d love that — but this particular project is focused on the start‑up phase.
Why this role matters
This is your chance to be part of something at the moment it begins. You won’t just be managing tasks — you’ll be shaping a charity designed to unlock potential for people who have been overlooked for far too long.
- If you want to use your skills to create real, lasting social impact…
- If you want to help build something meaningful from the ground up…
- If you believe that where someone starts should never limit where they can go…
We’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to build the digital nervous system of a movement?
At MINDSET, we’re a brand-new start-up shaking up men’s mental wellbeing across England and Wales. We’re non-clinical, high-energy, and digital-first—which means we need an IT & Tech Lead who can build a slick, seamless infrastructure that just works.
We’re looking for a tech-savvy volunteer to source, set up, and manage our entire digital ecosystem, ensuring our team is connected, secure, and ready to go.
The Mission:
- The Architect: Build and oversee our Google Workspace (emails/drives), CRM, and management platforms for both volunteers and service users.
- The Hardware Pro: Handle our device fleet—accepting delivery, configuring them for the team, and getting them shipped out to the frontline.
- The Support Hub: Be the go-to for troubleshooting and tech support, making sure no one gets slowed down by a glitch.
- The Coach: Partner with our Training Lead to help induct volunteers, making sure they feel confident and "pro" with our systems from day one.
The Vibe:
No legacy systems. No "that’s how we’ve always done it" excuses. You’ll have a blank slate to implement the best tools for the job, creating a modern, efficient tech stack that lets our team focus on changing lives.
Sound like you?
If you’re a systems expert who loves a "clean build" and wants to use your tech skills for a massive cause, let’s get you plugged in.
Power the MINDSET Movement
To empower men across England to take charge of their mental wellbeing and personal growth through connection, conversation, and community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role involves leading on HR within the organisation. This involves ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward, and recognition, as well as staff and trustee development. It is the responsibility of the HR trustee to assess risks and measure the impact of HR interventions, implement organisational policies and practices in the context of furthering charitable objectives and evaluating how they impact beneficiaries and staff. The HR trustee also needs to ensure the long-term strategic oversight of the organisation’s personnel and staffing requirements in relation to the overarching goals of the charity.
Key tasks:
-
To review and recommend current and future strategic resourcing, training and development and annual budgets and plans to the Trustee Board
-
To actively contribute to policy setting, strategic direction, goal and target setting, and evaluate performance against targets, budgets, plans and charitable objectives
-
To ensure that HR activities and interventions are linked to the organisation’s charitable objectives and complement the organisational culture
-
To ensure the Trustee Board monitors and reviews the performance of staff and identifies appropriate development opportunities
-
To monitor whether the service complies with its governing document and standards and if the needs of the beneficiaries are being met
Other responsibilities, along with the Board of Trustees, include:
-
To manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
-
To ensure the board regularly reviews its structures, roles, relationship to staff and implementing changes if and when necessary.
-
To develop a long-term strategy for the food bank with clear objectives which can be monitored and adapted.
-
To work alongside the Treasurer and the board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined and made publicly available when necessary.
-
To ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
-
To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders.
-
To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities etc.
-
To act with reasonable care and skill, giving your time, thought and energy to your role.
-
To prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.
-
To provide ad hoc support to the staff team and volunteers from time to time.
-
To act at all times in accordance with the foodbank’s trustee code of conduct.
The Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.
About you:
Warrington Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the foodbank’s values, and who can bring life experience to the board of trustees, including lived experience of hardships which led to needing emergency food provision. Our ideal candidates would demonstrate:
-
A knowledge of, and commitment to, the work of Warrington Foodbank.
-
Experience of working in a HR role.
-
Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
-
Willingness to act in the best interest of the charity.
-
Sound, independent judgement and an ability to think creatively.
-
The ability to work effectively as part of a team and demonstrate a willingness to learn and develop.
Benefits of volunteering:
-
Use your existing skills to make a difference.
-
Meet new people who share your passion to eradicate poverty in the local community.
-
Make a real difference to the running of the food bank.
Support
A full trustee induction is in place to support the prospective candidate within their role, as well as access to local voluntary action trustee training.
Impact of your role:
By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Warrington Foodbank.
Please Note:
-
You must be 16 or over and must not be disqualified from acting as a trustee and declare any conflict of interest while carrying out the duties of a trustee.
-
Trustees are appointed for a three-year term of office.
-
This is a voluntary position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Production Coordinator / Logistics Manager to help organise and coordinate our Podcast Production Team.
This role ensures that recording, editing, and publishing activities run smoothly by managing schedules, communication, and production workflows.
Key Responsibilities
• Maintain podcast production schedules and timelines
• Coordinate recording sessions and team communication
• Track episode progress from planning to release
• Organise production assets and documentation
• Ensure deadlines are monitored and met
• Support the team with workflow coordination and logistics
Who We're Looking For
Essential
• Experience in coordination, administration, or project support
• Strong organisational and time management skills
• Ability to manage multiple tasks and deadlines
• Good communication skills
• Comfortable working with digital tools and shared systems
Bonus Skills
• Experience working in media, podcast, or content production
• Understanding of project management or workflow systems
• Interest in social impact media
Formal qualifications are not required — relevant coordination or project experience is welcome.
Why Join Us
• Gain experience in media production coordination
• Build project management and operational skills
• Work with a mission-driven creative team
• Contribute to an important social impact project
• Priority consideration for future paid roles
The client requests no contact from agencies or media sales.
Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!
Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions.
We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in!
What You’ll Get Involved with:
-
Support people to use adapted cycles during sessions
-
Help with setting up and packing away equipment
-
Provide a friendly, welcoming environment for participants and families
-
Be part of a fun and supportive volunteer team
Volunteer Benefits
-
Claim reasonable expenses in line with our Volunteer Expense Policy
-
Receive a Wheels for All branded uniform
-
Access volunteer training courses to support your development
-
Be part of an inspiring, positive, and supportive charity culture
No experience? No problem!
We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers.
What are we looking for?
-
An approachable and friendly nature
-
Good interpersonal and communication skills
-
Empathy and an understanding of individual needs
-
Patience and an inclusive approach to engagement
-
Adaptability and flexibility in changing situations
-
A team-oriented attitude
-
Positivity, honesty, and integrity
-
Strong organisational skills and the ability to take initiative
-
Some cycling experience is helpful but not essential
Why volunteer with us?
“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer
“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer
You’ll Gain:
-
Confidence and new skills
-
Connections and friendships
-
Improved mental wellbeing
-
A chance to be part of a national movement for inclusive cycling
-
Recognition through social events, newsletters, and volunteer awards
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Savio House Retreat Team 2026-27, and work with young people at our Youth Retreat Centre at Bollington, Cheshire.
Why Savio House? Well, wouldn't you love to …
-
- Live in a Christian community that works for young people
- Wake up each day in a fantastic location in the Pennine hills
- Develop skills in working with young people
- Develop team working skills alongside qualified leaders
- Develop valuable planning and leadership skills
- Learn to create totally new resources
- Get free training in first aid, food hygiene, fire prevention training, health and safety etc.
- Explore accreditation paths towards a future career working with young people
- Search out the answers to some of your deeper life questions
- Join a world-wide Salesian network of youth workers
- Receive a weekly allowance
- Have all food, accommodation and laundry provided
- Enjoy national conferences/events and meet up with other volunteers
- Have regular mentoring and support through the whole year- September- July
Job description - Main duties and responsibilities:
-
Live in Roman Catholic religious community
-
Share faith with hundreds of young people on retreat
-
Assist to lead and organise Salesian retreats
-
Work as a team to enhance the retreat experience for those who attend
Skills, qualifications and experience needed for the job:
Mandatory:
-
Must be 18 or over
-
Be able to communicate in English
-
Must be willing to provide police check and 2 character references
Desirable:
-
Experience of working with young people
-
Experience of working within a Salesian or parish setting, or be willing to participate with one of our provinces outside of the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.
The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
-
Commit to a minimum of 12 hours per week.
-
Attend agreed shifts consistently and provide notice if unable to attend.
-
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
-
Treat service users, staff, and fellow volunteers with respect and compassion.
-
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
-
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
-
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
1. Client Communication & Frontline Support
-
Answer incoming phone calls professionally and compassionately
-
Respond to email enquiries in a timely and structured manner
-
Manage appointment bookings and referral confirmations
-
Provide clear information about Baby Bank services and eligibility
-
Maintain confidentiality and safeguarding awareness in all communication
-
Welcome visitors and support front desk coordination when required
2. Administrative & Digital Systems Support
-
Maintain accurate digital records of referrals, appointments, and service users
-
Update Charity Log database and internal tracking system
-
Support data entry for stock distribution record
-
Prepare basic reports for the Baby Bank Manager
-
Ensure documentation is organised and up to date
-
Assist with digital onboarding documentation for volunteers
3. Volunteer Coordination Support
-
Support scheduling of volunteers in coordination with the Manager
-
Maintain volunteer attendance record
-
Assist in preparing volunteer documentation and review paperwork
-
Communicate shift confirmations and reminder
4. Stock & Inventory Administration
-
Log incoming donations into tracking systems
-
Record distributed items against client records
-
Support inventory data update
-
Flag stock shortages to the Baby Bank Manager
5. Corporate Volunteer Day Support
-
Assist with preparation of attendance sheets and documentation
-
Prepare administrative packs for corporate volunteer sessions
-
Record participation and basic impact data
6. Compliance & Record Management
-
Ensure data protection compliance in all record keeping
-
Maintain confidentiality of client and volunteer information
-
Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
7. General Responsibilities
-
Take meeting minutes when required
-
Provide administrative support across WFRC services when necessary
-
Undertake additional reasonable duties as directed by the Baby Bank Manager
Qualifications
-
Previous experience in administrative or office support roles preferred
-
Experience in customer service or frontline communication
-
Basic knowledge of Microsoft Office (Word, Excel, Outlook)
-
Comfortable using digital systems and databases
Skills
-
Strong communication skills (verbal and written)
-
High attention to detail
-
Professional phone and email etiquette
-
Organised and structured approach to work
-
Empathy and sensitivity when dealing with vulnerable families
-
Ability to manage multiple tasks efficiently
-
Reliability and accountability
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



CHASE Africa is a UK-based international NGO that supports local partners in East Africa to improve health and wellbeing in marginalised rural communities. We are looking for a Trustee with finance skills, to replace our current Treasurer. You will provide scrutiny and oversight of the work of CHASE Africa, with a particular focus on financial issues. You will use your financial knowledge and experience to monitor the financial administration of the charity and report to the Board of Trustees on its state of financial health and provide the board with the confidence and knowledge to make good strategic decisions.
This is an exciting opportunity for someone with extensive financial expertise, who is seeking a voluntary position where they can apply their skills to a meaningful mission.
Since its inception 12 years ago, CHASE Africa has grown from scratch to an income in 2025 of over £830,000 – delivering over 1.5 million healthcare and family planning services to often isolated rural communities. We have a strong and highly motivated staff team and a thriving network of local partners that has expanded from Kenya into Uganda and, later this year, Tanzania.
CHASE Africa’s projects have already brought healthcare and empowerment to tens of thousands of lives, particularly for women and girls, mitigating poverty and helping protect local environments.It has the capacity and opportunity to greatly extend its impact – both geographically and in terms of numbers reached.
We are a small but dedicated team based in Somerset, committed to a collaborative approach to partnership. We're currently going through an exciting period of transition and growth, with a new CEO in 2022, a new charitable structure in 2023, and a new Finance Manager at the start of 2026. Your role will be vital in helping us achieve our future goals.
The Role
- Liaise with CEO and Trustees to ensure the financial viability of the organisation’s strategy
- Advise on the financial implications of CA’s strategic plan (3 year)
- Present CA’s financial position and broader context at Trustees Board meetings
- Support the finance manager with the production of an annual budget
- Ensure that the Board is aware of its financial duties and responsibilities and the need to comply with all legislation
- Take a lead in interpreting financial data for fellow Board members
- Ensure that all financial policies, procedures and the appointment of external financial advisors are reviewed on a regular basis
- Ensure relevant financial policies are in place as required by the charity commission
- Be willing to be available to support the charity’s CEO and Senior Finance Manager as needed
- Review the monthly management accounts report and cashflow with the CEO and finance manager
- Liaise with senior staff to ensure financial reports are user friendly for non-finance trustees
About You
- Good background in financial management and analysis
- Able to communicate financial information clearly and to people with different levels of financial and data literacy.
- Knowledge and experience of finance practice relevant to voluntary and community organisations.
- Have an excellent ability to interpret financial information and the confidence to raise questions and challenge
- Have a good understanding of, or be willing to learn, the rules and regulation around charity finance
- Have the ability to think creatively and strategically, exercising good and impartial judgement
- Knowledge of current accounting processes, tools and procedures
- High proficiency in Excel, Powerpoint for analysis and presentation
- Understands and accepts the legal duties, liabilities and responsibilities of Trustees, and the difference between governance functions and management functions
- High level of integrity and sound judgement
- Commitment to CA’s vision, purpose and culture and its way of working
- Able and willing to devote the necessary time to the role
Additional Desirable
- CCAB/CIMA qualified professional or qualified by experience in financial management
- Awareness and understanding of the campaigning world and the health community in developing countries.
- An interest in international development and the issues we are supporting our partners to tackle in East Africa.
For full information, please see the attached information pack.
To apply for this post, please submit a CV and covering letter by email by the 27th March 2026. The cover letter should be no longer than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit.
to support partner organisations, in Africa, that enable access to family planning, healthcare and rights, while protecting the environment.
The client requests no contact from agencies or media sales.
