Ngo volunteer roles

Position Overview

Based in the coastal town of Fort Dauphin in the southeast of Madagascar, this post will provide support to our Environment and Conservation projects implemented by the NGO. The successful candidate will work within a combined national and international team to assist in the development of projects, from initial planning stages to final evaluations. Primary responsibilities include the writing of donor reports and proposals, providing additional support to the project team surrounding project management and monitoring and evaluation. The role is predominantly office-based with some bush travel. The diversity of activities undertaken will provide a wide-ranging experience for an early career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development.

Location: Fort Dauphin, Anosy Region, Madagascar
Timeframe: 1 year, extendable
Terms and conditions: Voluntary with local monthly stipend towards accommodation and contribution to insurance of £650

THE OPPORTUNITY

ORCD UK is the British entity of Afghanistan's most established local humanitarian organisation ORCD Global with $100M+ delivered, UN ECOSOC status (first Afghan NGO), and partnerships with UNICEF, WFP, WHO, and four other UN agencies. We are building our UK presence from scratch and need a talented writer to give us our voice.

This is a rare opportunity: the chance to write the complete communications infrastructure of a new charity,  website, fundraising appeals, donor emails, press releases and partnership outreach for real campaigns and impact.

THE ROLE

Ongoing work includes: monthly newsletter, fundraising appeal copy (Ramadan, Zakat, orphan sponsorship), donor email sequences, NGO partnership letters, and press releases. A full Communications Toolkit is prepared you will help improve and continue building.

WE'RE LOOKING FOR

Strong writer across multiple tones. Reliable and deadline-driven. Passionate about humanitarian work and Afghanistan. Experience in charity communications, journalism, or marketing is welcome but not required if you have the skills and the drive.

YOU'LL GET

A career-defining portfolio piece (full charity comms build), a strong reference, founding contributor status in our annual report, and the satisfaction of work that directly enables aid to reach Afghan families.

UK Friends of the Parents Circle- Families forum (PC-FF) is looking for 3 new trustees to join the board.

Do you want to contribute to a ground-breaking charity working towards reconciliation in Israel and Palestine?  The Parents Circle-Families Forum is a jointly-run Palestinian/Israeli NGO that brings together, in expertly facilitated groups,  people from both sides who have been bereaved by the conflict.  Through the process, participants begin to understand the conflict from the standpoint of the other side. Members of the forum then work together in a variety of different dialogue, solidarity and community support projects. This year, the charity has been nominated for a Nobel Peace Prize.

The UK Friends of PC-FF raises money to support the work in Israel and Palestine, and also raises awareness of PC-FF's radical approach to reconciliation. 

Applications from people with legal, financial and fund-raising experience are particularly welcome but we would also love to hear from anybody who shares our deep commitment to PC-FF’s approach.  Meetings are held monthly (except August). Most of the meetings are online but once or twice a year, we meet in person, usually in London. Expenses for travel can be reimbursed. 

The Commonwealth Education Trust (CET) provides professional development and training to teachers in low- and middle-income settings through our ed-Tech, award winning, low-cost platform, Teach2030. Easy-to-use and low data, teachers in under resourced settings receive contextualised, assessed, and certified foundational materials to underpin and advance their practice. 

As an Education Specialist, you'll need a background in education, with a high level of teaching proficiency and ability to engage with pedagogical content. You'll write, design and deliver engaging, interactive, and impactful resources and course materials that suit our teachers worldwide.

Your role will include: 

-  Writing courses and educational content for blogs

- Checking and editing current courses to improve educational content 

- Enhancing the educational content provided to our users worldwide

- Leading digital workshops and Q&As

- Contributing and participating in NGO contracts

What We're Looking For

-  Expertise with pedagogy in primary or secondary school

- A PGCE and QTS

- Enthusiasm for teaching, learning, training and education

- Technical proficiency or willingness to learn

- Initiative and willingness to contribute new ideas

- Record in designing high-quality, measurable learning solutions

-  Ability to present complex ideas clearly and creatively.

- An education background is essential. 

We are looking for a Communications Officer who can strategically identify and post engaging content for our social media feeds and other communication channels, which will inspire people to support our work with refugees and asylum seekers in Epirus. You are the person who thinks “this would make a good post”, while activities are taking place. More than that, your interest and belief in digital communications as a force for good should be backed with an interest in data and analytics, using them to influence our overall communication strategy.

Your role would include:

• Interacting with our digital communities to increase engagement, followers and the quality of user experience.

• Identifying key influencers and conversations that we should engage in to better showcase our work and expand our reach.

• Managing our other channels of communication, including newsletters, donor engagement, website and press service.

You should be able to:

• Manage communication channels in a professional capacity

• Create and deliver communication strategies for specific programmes and campaigns

• Produce regular data reports using Facebook Insights, LinkedIn Analytics, Google Analytics or similar tools, analysing data and adapt strategies accordingly 

• Keep up-to-date with the latest trends/developments in digital communications

• Identify key influential external figures and agencies to further our reach and impact

The ideal candidate will have:

• Experience working in a refugee context or with a vulnerable population

• Experience working in an NGO, Charity or in the field of human rights

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Communications Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

The International Youth Federation (IYF) addresses the challenges of youth inequality by creating global platforms that empower young people through education, leadership training, advocacy, and international collaboration.

The Challenge: Young people worldwide face unequal access to quality education, leadership opportunities, civic participation, and employment pathways—particularly in marginalized and conflict-affected communities. There is also a growing disconnect between youth voices and decision-making spaces, limiting their ability to contribute meaningfully to sustainable development and peacebuilding.

The Solution: IYF delivers youth-led programs, conferences, capacity-building initiatives, and policy engagement opportunities. By providing these platforms, we equip young leaders with the skills, networks, and confidence needed to drive social impact both locally and globally, ensuring youth voices are at the heart of national and international decision-making.

Overview
The International Youth Federation is an international non-profit youth organisation. It is neutral politically and non-denominational, aiming to empower youth worldwide.

The Finance Commission manages and oversees the financial resources of the IYF, ensuring the highest efficiency of financial management, the provision of accurate and adequately documented financial information, effective delivery of financial services, transparent utilisation of financial resources and effective financial controls.

Under direct supervision of the Secretary-General, the Chair of the Finance Commission (CFC) is responsible for supervision and guidance of the IYF Head Office financial operations, providing technical advice and support to the IYF Senior Management Team (SMT), and ensuring cross-unit cooperation and coordination. The CFC ensures a client-orientated approach and consistency with the IYF rules and regulations and good management practice.

The Chair supervises and leads the staff of the finance team and works in close collaboration with the Senior Management Team, Bureau of Management, programme and project teams, IYF HQ staff, and other partners, ensuring successful performance in Finance.

Mission Statement
To voluntarily represent, positively promote, and uphold the mission of “Empowering youth for a better world” in various programmes and opportunities throughout the IYF interventions across member countries.

Responsibilities
(A) Under delegated authority from the SG/USG, and in close consultation with the other management team members, the CFC provides strategic direction of the IYF financial operations with the following expected results:

• Advises senior management on finance-related issues affecting programme delivery and overall operations;
• Identifies approaches and modalities to achieve management targets and increased cost-effectiveness; and
• Promotes knowledge sharing and learning and active participation of the staff in the management practice.

(B) Under delegated authority, the CFC is responsible for the management of finance
operations:

• Financial management: the CFC will work to support and ensure the integrity of financial systems, review of budget requirements and consistently apply rules and regulations;
• Adjusts and realigns corporate systems to be more responsive to new directions and strategies;
• Proposes economies and plans to reduce operational overhead;
• Manages formulation of strategic budget, and
• Provides policy support, guidance and advocacy on the development, establishment and management of common services arrangements to/by participating organisations/agencies at all levels.

(C) Under the overall guidance and leadership of the SG/USG, the CFC supports partnership building on operational issues:

• Represents the IYF in inter-agency administrative meetings, ensures smooth cooperation between agencies on joint programmes;
• Advocates for the IYF services and delivery capacities with government counterparts, donor community, international financial institutions and the UN; and
• Identifies new approaches and measures to further enhance IYF delivery capacities, professional management and cost-effectiveness.

Location
The candidate must be based in the UK.

Experience
Finance experience, including financial systems and grant receiving, within an NGO, non-profit, INGO or IGO (such as the United Nations or European Union), government, charity, civil service, diplomatic, international development, or youth empowerment or similar organisation is ideal. 

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

Position Overview

This is an exciting opportunity for an early-career development professional to gain practical experience in operations and administration while supporting impactful community and conservation programmes in southeast Madagascar. Based in the coastal town of Fort Dauphin, the Junior Operations and Support Officer will play an important role in supporting the systems and processes that enable SEED Madagascar’s projects to run effectively.

SEED Madagascar is a UK registered charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. Our programmes integrate community health, water, sanitation and hygiene (WASH), education, rural livelihoods and environmental conservation initiatives, while contributing to international best practice through research and publications.

Working within a collaborative team of national and international staff, the Junior Operations and Support Officer will contribute to the day-to-day operations that underpin SEED’s work. This office-based role provides a wide range of responsibilities, offering valuable experience across administration, organisational systems and programme support. The role will also involve occasional interaction with SEED’s Conservation Research Team in the field, providing orientations and pastoral care to the volunteers on their programme.

The position sits at the heart of SEED’s operations and offers broad exposure to the practical realities of working within an international development organisation. The successful candidate will support organisational policies and procedures, assist with the recruitment of international staff and volunteers, coordinate onboarding processes for new team members, and contribute to the management and promotion of SEED’s short-term conservation volunteer programme.

This role is ideal for someone who is organised, proactive and motivated to support a diverse team. It offers an excellent opportunity for an early-career professional who is interested in building skills in operations, administration and organisational support within the international development sector, while contributing to programmes that support both communities and ecosystems in Madagascar.

Title: Junior Operations and Support Officer

Location: Fort Dauphin, Madagascar

Commitment: 12 months; Monday to Friday (35 hours a week)

Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation and a contribution of £650 towards insurance

Position Overview

This is an exciting opportunity for an early-career development professional to build hands-on experience in community fundraising and operational support. Based in the coastal town of Fort Dauphin, the Junior Fundraising and Operational Support Officer will play a key role in strengthening SEED’s community fundraising and supporting crowdfunding campaigns.

A core part of the role will be providing exceptional care to SEED’s community fundraisers, incoming staff and volunteers ensuring timely and professional communication. The postholder will lead volunteer and staff onboarding, supporting smooth and well-prepared arrivals in country, enhance communications and digital content, and assist with operational systems that underpin SEED’s work. 

The role will build strong relationships with schools, workplaces, running clubs, and community organisations in donor countries, supporting them to raise vital funds and awareness for SEED’s work. This will include identifying and researching new fundraising opportunities, stewarding community fundraising activities (such as bake sales and seasonal campaigns), and supporting fundraisers and volunteers to use third-party platforms effectively. 

Working within a collaborative national and international team, this is an office-based role with occasional field visits with opportunities to gain experience across fundraising, operations, and the realities of working in international development practice in a dynamic, cross-cultural environment. 

Title: Junior Fundraising and Operational Support Officer

Location: Fort Dauphin, Madagascar

Commitment: 12 months; Monday to Friday (35 hours a week)

Salary: Voluntary position, with local monthly stipend towards accommodation and a contribution of £650 towards insurance

The Position

We are looking for a Grants Officer who can support us with diverse tasks that include looking for grants opportunities, project development, proposals writing, and liaising with potential partners and donors. In this role you’ll be a key contributor to the continued existence of Second Tree, which is dependent on grants to survive, and to the creation of new projects and partnerships. To do this successfully, you'll need to employ meticulous time-management and organisation skills, as juggling multiple tasks with competing deadlines is common in this role.

The role will include:

• Researching and identifying new grant opportunities on a weekly basis

• Summarising relevant grant opportunities and suggesting how to best respond and comply with them

• Researching information and data necessary for grants and grant reporting

• Supporting the design of new projects

• Supporting with proposal writing

• Maintaining necessary records, files, reports, databases, and resource materials for the Grants team

• Working with the wider Second Tree team to ensure that all project proposals align with organisational, and programme strategies

• Establishing and maintaining connections with funding bodies

You should be able to:

• Professionally communicate in English (verbally and in writing)

• Read, comprehend, interpret, summarise and follow proposal guidelines

• Work to tight deadlines with flexibility and a problem-solving attitude;

• Conduct thorough, high-quality, independent research

• Work both independently and as part of a team

• Manage and prioritise projects effectively to meet team and proposal deadlines

The ideal candidate will have:

• Working knowledge of project management techniques such as LFA

• Knowledge of and experience with grant-giving bodies and other external funding sources (e.g. European Commission)

• A strong sense of logic while building an argument

What We Offer:

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Grants Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

The Legal Protection Team deal with client referrals, the provision of medico-legal reports, legal casework, and supporting clients to obtain high quality legal advice in their asylum claims and human trafficking matters. Under the supervision of the Director of Legal (delegated to other team members as appropriate), you will be assisting the team with legal casework tasks (the main ones of which are set out below), with the opportunity also to accompany clients to appeal hearings or asylum interviews. 

Key responsibilities  

• Making phone calls to people (solicitors, health professionals, other NGOs) seeking out assistance to obtain further information about cases;

• Liaising with legal representatives and other organisations and bodies;

• Drafting legal summaries and preparing files for transfer to a new legal representative;

• Preparing legal chronologies and other legal casework; 

• Liaising with clients about legal protection casework queries;

• Onward referring to alternative local services and organisations where HBF cannot assist;

• Various administrative duties as required, such as taking minutes in meetings with clients and recording interactions in our internal database; 

• Accompanying vulnerable clients to Home Office interviews and Tribunal hearings as appropriate. 

Skills, knowledge and experience needed 

• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation; 

• A demonstrable empathy for our vulnerable clients, including asylum seekers, refugees and survivors of torture and trafficking; 

• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude; 

• Excellent attention to detail and accuracy; 

• Excellent communication and interpersonal skills; 

• Good telephone manner and ability to be sensitive to vulnerable people; 

• Excellent IT skills including the use of databases, excel, email, word processing; 

• Awareness of confidentiality/data protection; 

• Experience of data entry and maintaining databases is desirable; 

• Basic knowledge of the UK asylum and NRM process is desirable. 

What you will get out of your time with us 

• Develop a good understanding of the UK’s asylum system and the system for identifying and ensuring the appropriate support for victims of trafficking, the issues that arise in complex legal cases and the possible avenues for redress; 

• Gain an insight into the breadth and complexity of needs of those who have experienced extreme trauma and are claiming asylum in the UK;

• Be given an introduction to the landscape of statutory and NGO support services available to those individuals, and the difficulties faced in accessing them; 

• Front-line experience, liaising directly with a wide range of external organisations within the sector including solicitors, mental health professionals and specialist NGOs;

• The opportunity to work directly with clients both in the office and on occasion, at the Home Office, Tribunal or external meetings; 

• The opportunity to work closely with and learn from a team of multidisciplinary experts. 

We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital. 

Your role would include:

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes

• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps

• Communicating key messages about our programmes to our students in camps

Admin, Finance & Logistics

• Supporting our management team in liaising with external partners

• Maintaining organisation-wide financial processes

• Coordinating the arrival and housing of incoming team members

Grants & Partnerships

• Supporting in the identification of relevant grants

• Supporting in grant writing activities

 Communications & Fundraising

• Contributing to the written/visual content of Second Tree’s social media output

• Developing social media strategies to expand our reach and impact

• Producing regular reports on performance

• Maintaining our website

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns

• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)

You should be able to:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible

• Care for people; the interests of the people we work with should always be your first concern

• Instil the values above in the people that work with you

• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

Job Description

Volunteer Marketing Automation & Funnel Specialist

Job Title

Volunteer Marketing Automation & Funnel Specialist

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Marketing Automation & Funnel Specialist will play a key role in helping the organisation grow and nurture its audience through strategic marketing systems, automation workflows, and digital funnels.

You will be responsible for helping design, implement, and optimise audience journeys that support engagement, membership growth, community participation, podcast reach, and campaign effectiveness.

This role requires creativity, strategic thinking, organisation, analytical ability, and a passion for purpose-driven digital impact.

About the Role

The Volunteer Marketing Automation & Funnel Specialist will:

• Help develop audience growth and engagement funnels

• Build and optimise automated workflows for:

  • email marketing

  • onboarding sequences

  • membership engagement

  • event registrations

  • podcast and YouTube promotions

  • community nurturing

• Support lead generation and audience retention strategies

• Help improve user journeys across digital platforms

• Analyse audience behaviour and campaign performance

• Assist in creating systems that increase engagement and conversions

• Collaborate with content, outreach, SEO, and production teams

• Support campaign launches and digital growth initiatives

This role requires someone who can think both strategically and creatively while helping build scalable systems that support the organisation’s long-term mission and expansion.

Main Responsibilities / Key Duties

• Build and manage marketing automation workflows

• Develop audience and membership funnels

• Create onboarding and nurture sequences

• Support email marketing campaigns and audience segmentation

• Improve conversion pathways and engagement systems

• Track campaign analytics and performance metrics

• Research audience behaviour and optimisation opportunities

• Collaborate with media and content teams to align campaigns with organisational goals

• Maintain organised systems, workflows, and reporting processes

• Assist in scaling community engagement and digital outreach efforts

Skills, Experience & Requirements

Essential Skills & Qualities

Marketing & Automation

• Understanding of marketing funnels and customer journeys

• Knowledge of marketing automation principles

• Strategic thinking and problem-solving skills

• Ability to analyse campaign performance and audience behaviour

Communication & Collaboration

• Strong written and verbal communication skills

• Ability to work collaboratively within a remote environment

• Professional and mission-aligned communication style

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple workflows and deadlines

• Proactive and solution-focused mindset

Personal Attributes

• Self-motivated and resourceful

• Passionate about advocacy, healing, and social impact

• Creative thinker with growth-oriented mindset

• Adaptable and resilient

• Comfortable working independently and collaboratively

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Marketing automation platforms

• Funnel building and optimisation

• Email marketing campaigns

• CRM systems

• Audience growth strategy

• Digital marketing

• Conversion optimisation

• Community engagement campaigns

• Content marketing

• SEO and analytics

• Media production or digital communications

• Advocacy, NGO, or community-focused campaigns

Experience using tools such as:

• Mailchimp

• HubSpot

• ConvertKit

• Google Analytics

• Zapier

would be beneficial but is not essential.

Lived experience, passion, initiative, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to help build and shape audience growth systems from the ground up

• Hands-on experience with automation, funnels, and digital engagement strategies

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your leadership, systems, and digital marketing experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike systems, analytics, or optimisation tasks

• Are seeking immediate paid employment

• Prefer avoiding strategic thinking and workflow management

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on funnel strategy, audience engagement, automation workflows, and digital growth planning.

Job Description

Volunteer Email Marketing & Retention Manager

Job Title

Volunteer Email Marketing & Retention Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.

You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.

This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.

About the Role

The Volunteer Email Marketing & Retention Manager will:

• Develop and manage email marketing campaigns

• Create engaging newsletters, updates, and community communications

• Build retention strategies that strengthen audience connection and participation

• Support onboarding journeys for new members and subscribers

• Help nurture long-term relationships with supporters and community members

• Segment email audiences for targeted communication

• Monitor campaign performance and recommend improvements

• Collaborate with content, outreach, SEO, and production teams

• Support launches, campaigns, events, and membership engagement initiatives

This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.

Main Responsibilities / Key Duties

• Plan and execute email marketing campaigns

• Create newsletters and audience engagement emails

• Develop retention and re-engagement strategies

• Build onboarding and nurture email sequences

• Segment subscriber and membership audiences

• Monitor open rates, click-through rates, and engagement metrics

• Improve email performance through testing and optimisation

• Support membership growth and community participation initiatives

• Maintain organised campaign schedules and communication systems

• Assist in developing scalable retention and engagement workflows

Skills, Experience & Requirements

Essential Skills & Qualities

Email Marketing & Communication

• Strong written communication skills

• Understanding of email marketing principles

• Ability to create engaging and audience-focused messaging

• Strategic and creative thinking skills

Organisation & Systems

• Highly organised and detail-oriented

• Ability to manage multiple campaigns and deadlines

• Strong time-management and planning skills

Analytical & Growth Skills

• Ability to analyse engagement and campaign performance

• Problem-solving and optimisation mindset

• Understanding of audience retention and community engagement principles

Personal Attributes

• Compassionate and emotionally intelligent

• Self-motivated and proactive

• Passionate about advocacy, healing, education, and social impact

• Comfortable working independently within a remote environment

• Mission-driven and community-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Email marketing campaigns

• Audience retention strategies

• Newsletter management

• CRM or subscriber management systems

• Digital marketing

• Community engagement

• Copywriting or content marketing

• Marketing automation

• Advocacy or NGO communications

• Media, journalism, or digital production

Experience using tools such as:

• Mailchimp

• ConvertKit

• HubSpot

• Google Analytics

would be beneficial but is not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation

• Opportunity to build and shape audience retention systems from the ground up

• Hands-on experience in email marketing, engagement, and community growth

• Direct involvement in a platform advocating for healing, justice, and truth

• Opportunity to expand your communication, strategy, and leadership experience

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike communication planning, engagement tracking, or retention strategy

• Are seeking immediate paid employment

• Prefer avoiding strategic decision-making responsibilities

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.

Job Description

Volunteer Digital Marketing Director (Team Lead)

Job Title

Volunteer Digital Marketing Director (Team Lead)

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Job Purpose

The Volunteer Digital Marketing Director (Team Lead) will oversee and coordinate the organisation’s digital marketing activities while helping lead a growing team of volunteers focused on audience growth, engagement, and online visibility.

You will play a key role in developing and implementing digital marketing strategies that strengthen the organisation’s online presence, increase community engagement, support campaign growth, and help amplify our mission globally.

This role requires leadership, creativity, organisation, strategic thinking, communication skills, and a passion for advocacy, healing, and purpose-driven storytelling.

About the Role

The Volunteer Digital Marketing Director (Team Lead) will:

• Lead and coordinate digital marketing volunteers and contributors

• Develop and oversee digital marketing campaigns and audience growth strategies

• Support visibility across:

  • social media platforms

  • podcast platforms

  • YouTube

  • email campaigns

  • website content

  • digital outreach initiatives

• Collaborate with SEO, outreach, content, production, and creative teams

• Support branding, messaging, and community engagement strategies

• Help build systems, workflows, and scalable marketing processes

• Monitor campaign performance and audience analytics

• Assist in planning promotional activities, launches, and awareness campaigns

• Encourage collaboration, accountability, and team development within the marketing department

This role is ideal for someone who enjoys combining leadership, creativity, strategy, and social impact through digital media and storytelling.

Main Responsibilities / Key Duties

• Lead and support the digital marketing team

• Develop and implement audience growth strategies

• Coordinate digital campaigns and promotional activities

• Oversee social media and content promotion strategies

• Assist with podcast and YouTube marketing initiatives

• Monitor marketing performance and engagement metrics

• Help improve audience retention and community participation

• Maintain organised systems, schedules, and communication workflows

• Support cross-team collaboration and project coordination

• Contribute ideas for digital innovation and organisational growth

Skills, Experience & Requirements

Essential Skills & Qualities

Leadership & Team Coordination

• Strong leadership and communication skills

• Ability to coordinate and motivate a remote volunteer team

• Organised and proactive approach to teamwork and planning

• Ability to manage multiple projects and deadlines

Marketing & Digital Strategy

• Understanding of digital marketing principles

• Knowledge of audience engagement and online growth strategies

• Creative and strategic thinking abilities

• Understanding of content promotion and branding

Communication & Collaboration

• Strong written and verbal communication skills

• Collaborative and professional working style

• Ability to work effectively across multiple departments

Personal Attributes

• Passionate about advocacy, healing, education, and social impact

• Self-motivated and adaptable

• Calm under pressure and solution-focused

• Mission-driven and community-oriented

• Resilient, creative, and resourceful

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• Digital marketing management

• Social media strategy

• SEO and audience growth

• Email marketing campaigns

• Podcast or YouTube promotion

• Team leadership or project coordination

• Media production or journalism

• Community engagement initiatives

• Branding and communications

• Analytics and reporting

• NGO or advocacy-focused campaigns

Experience using tools such as:

• Google Analytics

• Canva

• Mailchimp

• HubSpot

• SEMrush

would be beneficial but not essential.

Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.

What You Will Gain

• Leadership experience within a purpose-driven media organisation

• Opportunity to help shape and grow a digital marketing department

• Hands-on experience managing campaigns, systems, and audience engagement strategies

• Direct involvement in a platform advocating for healing, justice, and truth

• Team leadership and portfolio-building opportunities

• Long-term growth opportunities as the organisation expands globally

• Potential pathway into paid leadership opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, leadership, and influence grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work

• Dislike leadership or team coordination responsibilities

• Are seeking immediate paid employment

• Prefer avoiding strategic planning or collaboration

• Are uncomfortable working with advocacy or sensitive social topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on digital marketing strategy, campaign planning, leadership approach, audience engagement, and collaborative workflow management.