Operations management volunteer roles

OPERATIONAL SUPPORT VOLUNTEER

First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.

Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship

WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)

• On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
• Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
• Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
• Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.

WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)

•  Approachable, friendly and able to communicate effectively with a variety of people Required
• Proactive approach to providing practical support to various teams Required
• Passionate about ensuring volunteers always have a positive experience Required
• Basic computer literacy Required
• Willingness to be adaptable, flexible and to travel as needed Desirable
• Basic awareness of first aid if attending events Desirable

WHAT YOU WILL GET FROM THIS ROLE

•  Pride from playing a key part in enabling us to care for the community.
• Personal satisfaction from seeing the positive impact your efforts make.
• Opportunities to meet and build relationships with new people/
• Ongoing support and guidance.

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

The closing date for this advert is 08/05/2026

Interview date, time and location to be advised

To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.

Training date, time and location to be advised

Volunteer Trustee Opportunity – Castel Froma Neuro Care

Are you passionate about making a difference in specialist neurological care?
Castel Froma Neuro Care is seeking dedicated and skilled individuals to join our Board of Trustees. This is a rewarding opportunity to support a well-respected charity that delivers specialist care and rehabilitation for adults living with complex neurological conditions.

Who We Are
Castel Froma Neuro Care is an award-winning registered charity and company providing person-centred nursing care, rehabilitation, respite and long-term care for adults with brain injuries and neurological conditions such as Multiple Sclerosis, Parkinson’s disease and Motor Neurone Disease across our two specialist centres in Royal Leamington Spa, Warwickshire.

The Role – Trustee

Trustees play a vital role in ensuring Castel Froma Neuro Care is well-governed, financially sustainable and focused on its charitable purpose.

Working collectively as part of the Board, Trustees are responsible for:

· Setting and overseeing the charity’s strategic direction, mission and values

· Ensuring high standards of governance, accountability and ethical leadership

· Safeguarding the charity’s reputation, assets and long-term sustainability

· Ensuring the charity continues to deliver high-quality services that meet the needs of residents and families

· Ensure the charity complies with charity law requirements and other laws that apply to your charity

Trustees are not involved in day-to-day operations, but provide strategic oversight, scrutiny and guidance, acting at all times in the best interests of the charity and its beneficiaries.

Please note that an enhanced Disclosure and Barring Service (DBS) check will be required for this role.

Our Associate Trustee Induction Model

We recognise that becoming a trustee is a significant responsibility and are committed to supporting new Trustees to succeed.

All new Trustees therefore begin in an Associate Trustee role as part of a structured and supportive induction process. This allows individuals to gain insight and confidence before taking on full legal responsibilities.

As an Associate Trustee, you will:

· Attend Board and Committee meetings in a non-voting capacity

· Receive a structured induction covering governance, legal duties, strategy, finance and our services

· Be paired with an experienced Trustee buddy for mentoring and support

· Have time to understand the charity, its culture and expectations of the role

Following this induction period, Associate Trustees will be invited to take up full trustee responsibilities, subject to mutual agreement.

Who We’re Looking For

We welcome applications from individuals with:

✔ A strategic mindset and good independent judgement
✔ Experience in one or more of the following areas: finance/business development, information technology, clinical/health/social care, organisational governance, business development, commissioning, or lived experience of neurological conditions (including as a carer)
✔ Creativity, critical thinking and willingness to contribute to board decisions

We are particularly keen to improve the diversity of our Board and encourage applications from individuals from minority ethnic backgrounds, and people with disabilities.

Time Commitment

· Four Board meetings per year (flexible meeting times depending on boards members)

·  Four sub-committee meetings per year (flexible meeting times depending on boards members)

· Attendance at inspection visits, 2-4 times a year.

Your Benefits

· Play a key role in shaping a vital local service

· Gain governance experience at board level

· Support meaningful improvements in specialist neurological care

This is a voluntary (unpaid) position, though reasonable expenses can be reimbursed.

Organisation: Easy Housing Association (EHA) – Registered Social Landlord
Location: Remote
Type: Voluntary (reasonable expenses reimbursed)
Closing Date: 5th April 2026

Join EHA’s board of trustees – provide strategic oversight for a safer, stronger social housing future.

Easy Housing Association (EHA) is a progressive, mission-driven Registered Social Landlord (RSL), committed to delivering safe, secure, and affordable homes for those who need them most. As we continue to grow, we are strengthening our governance and seeking two experienced and strategic individuals to join our Board of Trustees. As a trustee, you will provide high-level oversight, ensuring strong leadership, regulatory compliance, and financial resilience.

We are specifically looking for trustees with senior-level expertise in one or both of the following areas:

• Health & safety within the social housing sector
• Finance and strategic oversight in the charity or housing sectors

As a trustee, you will advise, challenge, and support EHA’s leadership, helping us meet our legal obligations, protect tenant wellbeing, and maintain long-term sustainability.
 

��️ Trustee oversight role: health & safety (social housing focus)

We are seeking a trustee to provide strategic oversight and governance on health and safety systems across EHA. You will help ensure we meet the highest safety standards for tenants, staff, and volunteers, and remain fully compliant with housing regulations.

Key areas of expertise include:

• Interpreting and overseeing compliance with H&S laws relevant to RSLs
• Ensuring robust systems for fire, gas, asbestos, and communal area safety
• Providing risk management insight across housing stock and services
• Understanding the Regulator of Social Housing (RSH) expectations
• Reviewing inspection, audit, and incident-reporting frameworks
• Championing a strong, proactive safety culture across the organisation

Your contribution will help ensure EHA protects people and property through effective governance.

�� Trustee oversight role: finance & charity sector governance

We are also recruiting a trustee with the financial acumen to guide EHA’s strategic financial direction, ensuring transparency, accountability, and sustainability across operations.

This role suits someone with financial leadership experience in charitable housing providers, housing associations, or social enterprises.

Key responsibilities include:

• Monitoring long-term financial strategy, planning, and risk
• Understanding Charity SORP and RSL financial standards
• Overseeing reserves policy, budgeting, and funding management
• Ensuring compliance with the Charity Commission and RSH
• Supporting transparent and effective financial reporting
• Holding executive teams to account while enabling performance

Your insight will strengthen the board’s ability to govern with integrity and impact.

⏱️ Time commitment

Trustees are expected to attend monthly board meetings (approximately 2.5 hours online) and commit an additional 4 hours per month to board-related duties, including reading papers, joining sub-committees, or contributing expertise.

�� What you’ll gain

• A high-impact role in a values-led, tenant-focused RSL
• Opportunities to shape policy, compliance, and social impact
• Professional development in governance, housing, and regulation
• The fulfilment of helping improve lives through safe, secure housing

EHA is proud to be an inclusive and tenant-focused RSL. We welcome applications from individuals of all backgrounds especially those with lived experience of social housing.

Your leadership and strategic oversight can help us build homes and futures that are safe, equitable, and resilient.
By joining our Board, you will help change lives—ensuring that safe, secure, and affordable housing is not a privilege, but a right.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

We are looking to recruit a Youth Programme Coordinator, for a minimum commitment of 6 months, to manage our Youth Programme. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

In this role,  you would be coordinating the daily planning and delivery of activities for young refugees in the sites in which we're operating in the Epirus region of Northern Greece.

The programme usually consists of English classes, thematic and social and emotional learning workshops and excursions. The programme engages children between the ages of 8 and 16.

For this role, you would initially work as a Youth Programme team member so that you could develop an understanding of the programme, the people involved, and the organisation as a whole.

Your role would include:

• Coordinating, delegating, and managing a team of 2-5 team members in the daily operations of the Youth Programme

• Directly supervising and supporting team members, providing feedback to ensure the quality of the programme remains high

• Delivering effective inductions to transfer key skills/knowledge to team members

• Developing the current programme in coordination with the Education Manager and Youth Programme team members

• Assessing the impact and effectiveness of the programme in line with its objectives

• Planning and delivering effective and dynamic educational and outdoor activities, within a theme-based curriculum

• Training new team members in appropriate behavioural management techniques

• Capturing data and compiling evaluation reports on the programme

You should be able to:

• Prioritise and delegate tasks effectively

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged

• Oversee the delivery of programme activities and the completion of vital administrative and logistical tasks

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

• Understand what is required to work and effectively communicate in complex and volatile contexts

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience working with children specifically in the refugee context

• Experience in leadership roles and have knowledge in how to effectively manage a team

• Knowledge of pedagogical tools and programmes suitable to children in the refugee context 

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

Carers Support Chair of Trustees 

Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers. 

About Carers Support 

We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more. 

About the role 

As Chair of Trustees, you will: 

• Lead the Board and help set the charity’s strategic direction 
• Support and work closely with the Chief Executive 
• Make sure the Board fulfils its legal and governance duties 
• Encourage a positive, open and inclusive Board culture 
• Ensure meetings are well-run and support good discussion and decision-making 
• Help the charity respond to the needs and views of unpaid carers 
• Ensure risks, finances and performance are monitored effectively 

What we’re looking for 

We welcome applicants from all backgrounds and lived experiences. 

We are looking for someone who can bring: 

• Board, governance or senior decision-making experience 
• Calm, confident leadership and good people skills 
• The ability to facilitate effective meetings or a willingness to learn 
• Sound judgement and the confidence to ask questions 
• A commitment to improving the lives of unpaid carers 
• Time to prepare for and attend meetings 

Time commitment 

• 4 board meetings per year (2 hours each) 
• Regular meetings with the Chief Executive 
• Occasional committee meetings, events or development sessions 
• Additional committee meetings, events or development sessions, as required

What you’ll gain 

• A meaningful leadership opportunity with social impact 
• Strategic experience in a respected local charity 
• Supportive induction, training and ongoing guidance 
• A warm and collaborative Board environment 

Are you passionate about helping older people to live well in later life?  Are you able to give your time, expertise and skills as a Trustee to support our charity in its hugely important mission?

This is a fantastic opportunity to join the board of an impactful and influential charity, supporting older residents in Sutton by providing valuable advice and support services regarding health, finances and wellbeing.

A trustee role can be hugely fulfilling, as well as helping you to develop and utilise strategic leadership skills, and work with a diverse and  dynamic team.

We are looking for trustees who can bring their own unique experience and expertise to support the effective governance of our charity, in particular in areas such as data and digital, commercial experience, and knowledge of the health and care sector. An understanding of charity governance, fundraising or an accountancy qualification would be beneficial.

Who are Age UK Sutton?

Age UK Sutton is a small independent charity dedicated to helping older people in our community to live well in later life. We are a network partner of Age UK, the influential national charity, and benefit from membership of a network of similar independent charities across the UK. We deliver a mixture of social and community activities while influencing strategy in Sutton. We provide vital information, expert advice and practical support. Our work enables older people to make informed decisions on finances, health, care, and wellbeing, and enables greater social connection and independence.

Location: Sutton, South West London (and online meetings)

Time Commitment:

• Quarterly Board meetings, three-hour Board meetings held virtually on Teams (twice a year), and alternately face-to-face meetings
• Quarterly Committee meetings (2-3 hours): Fundraising and Enterprise and / or Quality and / or Finance, Risk and Audit (most trustees are expected to attend 2 of the 3 standing subcommittees)
• Trustees with the capacity to do so also have the opportunity to support occasional projects or short-term working groups, supporting the CEO and wider leadership team.

Duration: A 3-year term (may be extended for two further 3-year terms)

Final closing date: Tuesday 1 April

Greatwood & Horseclose Communty Centre sits in a well established friendly community, made up of home owners, private rental and six various Housing Associations.

The Friends of Greatwood and Horseclose are looking for a new Volunteer Secretary to play a vital role in making sure that the community centre achieves its core purpose of benefitting the local community of Greatwood and Horseclose.

This role is for someone who is organised and methodical, with an eye for detail. They will plan, organise and take minutes at our meetings as well as playing an important part to develop our strategic goals.

Tasks and activities will include -

· Planning, arranging and producing meeting agendas for our trustee meetings, any sub-committees and our AGM with the Chair, in line with legal, and other regulatory requirements, and in accordance with our governing document

· Assist with any official correspondence

· Supporting our trustees in fulfilling their duties and responsibilities

· Organising trustee induction and ongoing training

· Support the Chair to ensure we comply with the relevant charity regulations, including all our reporting responsibilities

Harris Hill is delighted to be supporting CL:AIRE to recruit two Trustees to its Board.

CL:AIRE is an independent not-for-profit organisation established in 1999 to support the sustainable reuse of land. Through technical leadership, independence and collaboration, CL:AIRE works to raise standards, build confidence and enable proportionate, practical approaches to complex land reuse challenges.

CL:AIRE is seeking to appoint two Trustees to strengthen the Board’s overall capability. We are particularly interested in individuals with strong commercial judgement and senior level experience of finance, marketing or business development, who can contribute at a strategic level rather than as functional specialists.

The Role

Trustees are responsible for the overall governance, strategic direction and long-term sustainability ofthe charity. Trustees are expected to provide independent oversight and constructive challenge, acting at all times in the best interests of CL:AIRE and its charitable objectives.

The role is non-executive. Trustees are not involved in day-to-day management.

Independence and Conflicts of Interest

CL:AIRE places a strong emphasis on independence and integrity. Trustees must be willing to declare and manage any actual or potential conflicts of interest. The role is not intended to provide commercial advantage, influence, or access to markets, networks or decision-makers. Individuals seeking to promote personal, commercial or organisational interests would not be suited to the role.

Term and Time Commitment

Trustees are appointed for an initial term of three years, with the option of re-appointment for further terms, subject to ongoing eligibility.

The Board meets quarterly, primarily in person, with some meetings held online. The expected time commitment is approximately 10 days per year.

Remuneration

Trustee roles are voluntary and unremunerated. Reasonable expenses are reimbursed.

How to Apply

For full details of the role and how to apply, please see the Recruitment Pack.

The closing date for applications is 9:00am on Monday 23 March 2026.

For an informal and confidential discussion, please contact: Nick Shanks – Harris Hill via the apply button.

Both CL:AIRE and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The national charity No Panic supports people with anxiety problems, such as panic attacks, OCD, agoraphobia, social phobia & health anxiety. Our main service is our helpline.

We seek a volunteer to coordinate the Fundraisers Engagement Team, who liaise with people raising money for us by participating in challenges/contests.

The role is to keep track of current and potential fundraisers contacted by team members & the amounts of money raised, & involve other No Panic Teams as necessary.

The Co-ordinator may also carry out the roles of fundraiser contactors, when there is insufficient capa

You will need to provide a reference.

We ask you to commit to volunteer for a year.

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.

About us:

Write Back is a young charity helping marginalised young people develop their self-esteem, literacy and creativity through storytelling. Currently based in Barking & Dagenham, since 2020 we have run storytelling programmes for more than 200 young people, helping them tell their stories and printing and celebrating their work. 9 out of 10 participants on our programmes see significant improvements in their self-esteem, and in our short period of operations, we have published over 20 anthologies of young writers’ work, exploring themes like immigration, identity and social isolation.

What we do:

We run 10-week long storytelling programmes in Barking and Dagenham, east London, to build self-esteem among young people aged 13-16. In each session we do confidence building activities, engage with the writing of a young author and then develop the participating young people’s own stories. The 10-week project involves developing their ideas individually and collectively and culminates with the publication of their work, including in books, local museum exhibitions and much more.

We are working with six secondary schools in Barking and Dagenham, who have been referring young people to our programmes or inviting us into their premises to run bespoke programmes for selected students Barking and Dagenham is the 9th most deprived local authority in the country and 37% of the young people and children live in poverty. Despite this recent research shows that Barking and Dagenham has the joint fewest charities per head in the country.

About the role:

Write Back has grown considerably since its founding five years ago. Now with paid part-time staff, strong local networks, secure medium-term funding and proof of impact, we are entering a new phase of organisational growth.

To oversee this, we are looking for a new Chair of Trustees to oversee a significant period of strategic choices. We are looking for someone who wants to get closely involved in setting the strategy, direction and priorities of Write Back as we transition from new ‘start-up’ into a more established charity. As a small charity, the Chair will be someone who can think ‘big picture’ but also is happy to get involved with day-to-day matters when necessary - securing new funding, overseeing our staffing model, building networks with other organisations and more. We are therefore looking for an individual with:

• Experience of organisational governance (ideally experience being on a board of trustees before).

• Experience in a leadership role in a growing organisation (either teams/departments or the whole organisation).

• Strong fundraising and networking skills and experience.

• Knowledge and expertise of the charity sector.

• A strong commitment to the work of Write Back and empowering young people.

• The passion and enthusiasm to throw themselves into a new and exciting charity for young people to help us in our next phase of growth.

• The ability and experience of working at a strategic level, providing expert oversight, advice and guidance, but willing to get involved day-to-day where necessary.

• The skills and temperament to collaborate effectively in a small, growing organisation.

• A good understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship and an appreciation of the personal implications.

• A demonstrable commitment to equality and diversity.

• Experience in the education sector, or in legal, HR or other operational or governance matters, is a plus but not required.

Core requirements:

• This is a voluntary unpaid role, for which any reasonable expenses will be reimbursed.

• Your initial term will be for 2 years, with the possibility of renewal.

• Attendance at trustee meetings every two months (either online or in person, for roughly 90 minutes), as well as preparation for these meetings and any follow-up tasks.

• Working with the Director and the Treasurer, overseeing all governance, financial and operational matters and reporting requirements as necessary.

• Fulfilling any or all other requirements for trustees as outlined by the Charity Commission.

• We estimate the time commitment to be no more than two days per month in total.

Job description:

"We are looking for 10 volunteers to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The HR Programme Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the HR programme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

The VP's role is to aid the president with all of their responsibilities in overseeing the chapter. VP might help run the chapter and become responsible for some activities. Helping to coordinate their committee to ensure that all of the needs of the charity are met and the law, constitution and handbook are not broken.

This role is important in order to have a smooth running chapter, so that the magic of our visits are at their full potential! We are searching for a enthusiastic and hard working volunteer to support the President in Newcastle!