Public policy volunteer roles

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

· Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.

· Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.

· Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.

· Conducting ID checks (where relevant) so the volunteer can begin the vetting process

· Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.

· Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns

· Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.

· Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.

· Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background

· Supporting any volunteers facing barriers to find a suitable role.

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.

· Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

· Use your skills, knowledge, and experience to benefit others.

· Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  

· Access to a range of e-learning courses.

· Support from the Volunteer Development Manager and Trainer (per region)

· Access to the Volunteer Experience Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people, with good listening skills, patience, and a positive attitude  

· Good communication skills, both written and verbal

· Good written and spoken English.

· Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues

· Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.

· Ability to encourage and motivate all volunteers to undertake training.

· Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.

· Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

Volunteer Ice Cream Bike Operator

About The Role

We’re looking for positive minded individuals who can bring joy and some theatre to Ice Cream sales whilst on the move on our electric trike at Martin Mere Wetland Centre.

Become the face (and wheels!) of Martin Mere Wetland Centre – a mobile, bike‑powered ice‑cream experience that pops up where the crowds are. You’ll steer one of our fully‑equipped electric bikes, to delight customers with ice cold refreshments and Ice-Creams. Use your entrepreneurial flair to maximise daily sales. Expect plenty of sunshine, spontaneous dance‑offs with kids, and the buzz of being on the move. 

Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need. 
 
If you are interested in volunteering for WWT but don’t wish to apply online, please email us, or give us a call and leave a message with your name and number. 

About You

Skills & Experience:

• Customer-facing experience: Previous experience in retail, hospitality, or customer service is highly beneficial. 
• Communication skills: Ability to interact confidently with customers and promote the business. 
• Physical fitness: Ability to cycle a loaded ice cream bike for several hours and handle the physical demands of the role. 
• Numeracy and basic tech skills: Comfortable with handling cash, using card readers, and potentially using POS apps. 
• Independence and reliability: Ability to work independently, manage time effectively, and ensure the business runs smoothly. 

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

Time commitment?Flexible over peak periods e.g. summer holidays and at weekends.

How to Apply

For more information on this fun and important role, and others, and to apply please visit our website. 

We look forward to hearing from you! 

Community and Fundraising Volunteers play a vital role in raising funds and awareness to support mums experiencing perinatal mental health challenges. This is a friendly, hands-on role where you’ll help plan, prepare, and deliver fundraising and community engagement activities. From supporting events and running stalls to chatting with supporters and sharing information about MumsAid’s services, you’ll be an important part of a welcoming and supportive team. 

No previous experience is required — just enthusiasm, reliability, and a genuine desire to support mums and their families. 

What will you be doing? 

• Supporting the planning and delivery of fundraising and community events, such as charity stalls, coffee mornings, sponsored activities, and awareness days. 

• Helping to create a lively, positive, and welcoming atmosphere at MumsAid events. 

• Engaging with members of the public, supporters, and participants, celebrating their involvement and encouraging donations. 

• Talking to people about MumsAid’s work and signposting to support where appropriate. 

• Assisting with event set-up and pack-down to ensure everything runs smoothly. 

• Handling cash and card donations responsibly, in line with MumsAid procedures. 

• Helping to raise awareness of perinatal mental health and the importance of early support. 

• Being part of a team that helps make MumsAid events inspiring, inclusive, and memorable. 

• Following MumsAid’s policies and procedures, including health and safety and safeguarding, to ensure events run smoothly. 

What skills and qualities can you bring? 

• Warm, welcoming, and friendly personality. 

• Enthusiastic and positive, with a willingness to get involved and encourage others. 

• Comfortable chatting with people from a range of backgrounds. 

• Able to work as part of a team and follow guidance from staff. 

• Reliable, punctual, and committed to agreed volunteer shifts. 

• Comfortable being outdoors in all weathers when required. 

• Able to stand for several hours or bring something to sit on if needed. 

• Able to travel independently to event locations. 

• Supportive of equality, diversity, and inclusion, and respectful of confidentiality and boundaries. 

What is in it for me? 

• Join a friendly, welcoming, and supportive volunteer team. 

• Be part of a community-focused charity making a real difference for mums and families. 

• Access to guidance and any relevant training to help you feel confident in your role. 

• Gain experience in volunteering, events, and fundraising. 

• Receive clear communication and support from the MumsAid fundraising and events team, including event details and meeting points. 

• Volunteer t-shirt and any event materials provided. 

• Reimbursement of pre-agreed travel expenses (with receipts). 

Bring your energy, positivity, and enthusiasm to MumsAid’s Community and Fundraising Team and help make a meaningful difference for mums and families in your community. Your support truly matters.

Step Forward as Deputy Head of the Volunteer Corps of the Principality of Lys

A Call to Service. A Call to Imagination. A Call to Build a Legacy.

For twelve years, the Principality of Lys has been quietly shaping its cultural foundations, preparing its identity, and laying the groundwork for a future unlike any other. In 2027, we begin a new era — one of public presence, international engagement, and the first steps toward settling our 2.7 square miles of claimed European land.

To rise into that future, we need leaders. Not just one — but a pair of guiding lights.

And this is where you come in.

Become the Right Hand of the Volunteer Corps

Deputy Head of the Volunteer Corps

A volunteer role for those who feel the pull of purpose.

This is your chance to stand at the heart of a growing nation — not as a politician, but as a guardian of community, creativity, and service.

You will work alongside the Head of the Volunteer Corps to build an international volunteer programme that spans:

• Remote roles

• Hybrid opportunities

• In‑person service on the land of Lys itself

Your leadership will help shape the culture of honour, chivalry, and civic spirit that will define the next era of our Principality.

Why This Role Matters

Every great nation is built not only by its leaders, but by those who stand beside them — the ones who carry the torch, steady the course, and help transform vision into reality.

As Deputy Head, you will be:

• A builder of systems

• A supporter of people

• A champion of creativity

• A steward of community

• A co‑architect of the future of Lys

Your work will help us grow faster, stronger, and with deeper purpose.

You will be part of the team that sows the foundations of a new chapter in our history.

What You Will Do

As Deputy Head of the Volunteer Corps, you will:

• Support the creation and management of the volunteer programme

• Help recruit, train, and guide volunteers across the world

• Assist in designing hybrid and in‑person opportunities

• Strengthen community engagement and volunteer wellbeing

• Uphold the values of honour, service, and creativity

• Step into leadership when needed, ensuring continuity and stability

This is a role for someone who wants to build, not just follow.

Who You Are

You don’t need titles or credentials. You need heart.

You are someone who:

• Believes in service

• Thrives in teamwork

• Enjoys organising and supporting others

• Has a creative spark

• Wants to be part of something meaningful

• Feels called to help shape a nation from the ground up

If you’ve ever wanted to be part of history — not as a spectator, but as a builder — this is your moment.

Your Invitation to Step Forward

The Principality of Lys is ready to grow. We have the land. We have the vision. We have the foundations.

Now we need those who will help bring it all to life.

1. Will you stand with us?
2. Will you help shape the future?
3. Will you take your place in the story of Lys?

We're looking for new Board Members who are interested in making a real difference to the future of Graeae.

A pivotal member who is recruited for their specialist skills or knowledge and because they are representative of those with a stake or interest in Graeae’s work. In law, Trustees of Graeae have three particular duties – compliance, care and prudence – which are set out in the recruitment pack.

We are interested in hearing from Deaf, Disabled and neurodivergent individuals and looking to recruit 3-4 people with experience in one or more of the following:

• Financial management
• Law
• Producing (commercial and subsidised sectors)
• Business planning and management
• Equity, diversity and inclusion
• Delivering digital projects
• Fundraising
• HR

Being a Graeae Board Member can be stimulating, challenging and rewarding. It offers the chance to work with a dedicated, committed, resourceful and professional group of people (staff team, Board and advisers) in an innovative and challenging environment.

Volunteer Receptionist / Administration Support

Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy

About the Role

Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.

This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.

The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.

Key Responsibilities

Reception & Front‑of‑House

• Provide a warm, respectful and professional welcome to all visitors
• Answer incoming telephone calls, take messages and direct enquiries appropriately
• Ensure visitors sign in and out of the building in line with Health & Safety procedures
• Maintain a tidy, welcoming reception and waiting area
• Make refreshments for visitors where required
• Act as a first point of contact for suppliers and contractors
• Support cashless payments for services where applicable (with training and supervision)

Administration & Office Support

• Support with general administrative tasks such as photocopying, scanning and printing
• Assist with managing the room booking diary
• Deal with incoming and outgoing post
• Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
• Input basic information and update records on internal systems, following GDPR guidance
• Provide ad‑hoc administrative support to staff and services as required

Health, Safety & Safeguarding

• Support the Office Manager in maintaining a safe and secure building
• Assist with opening and closing the building, where appropriate and agreed
• Undertake health and safety responsibilities appropriate to a volunteer role
  (e.g. fire marshal or first aid support – training provided if required)
• Recognise and promptly raise any safeguarding concerns with a named staff member

Boundaries of the Role

This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.

Skills, Experience & Attributes

Essential

• Friendly, approachable and non‑judgemental manner
• Good communication skills, both face‑to‑face and on the telephone
• Ability to maintain confidentiality and professional boundaries
• Reliability and commitment to agreed volunteer hours
• Willingness to follow policies, procedures and guidance

Desirable

• Previous reception, administration or customer service experience
• Basic IT skills (email, Word, simple record systems)
• Interest in mental health, wellbeing and community services
• Experience working with the public or in a support environment

What We Offer

• Full volunteer induction and role‑specific training
• Ongoing support and supervision
• Training in safeguarding, confidentiality, equality and boundaries
• Opportunity to develop transferable administration and communication skills
• Experience within a leading mental health charity
• A chance to make a meaningful difference to your local community

Equality, Diversity & Inclusion

Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.

Safeguarding & Checks

An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.

Charity Trustee Opportunity – Protecting Animals, Changing Lives

Are you passionate about animal welfare and looking for a meaningful way to make an impact?

The Jean Sainsbury Animal Welfare Trust (JSAWT) is seeking new Trustees to join its dedicated and collaborative Board.

What we do:

JSAWT supports UK-registered charities that rescue, rehabilitate, release, and rehome animals by providing vital grant funding.

We focus on smaller organisations—where our support can make a real difference—helping transform the lives of animals and the people who care for them. From volunteer-led hedgehog rescues to international wildlife conservation initiatives, our work spans a diverse and inspiring range of causes.

Applications are reviewed three times a year by the Board of Trustees. Awards are given on a case-by-case basis to charities that meet our criteria and clearly demonstrate how the funding will benefit animals in their care.

Why join us?

By joining us, you will be able to:

• Gain valuable governance and leadership experience.
• Play a vital role in shaping the future of a leading animal welfare grant provider.
• Join a collaborative and supportive Board of Trustees with diverse expertise.
• Learn about a wide range of animal welfare initiatives in the UK and internationally.

What you will do:

• Contribute to the Board’s strategic oversight of the Jean Sainsbury Animal Welfare Trust, informing the charity’s governance and financial sustainability.
• Share your expertise to help JSAWT strengthen its resilience and ensure sustainability.
• Act as an ambassador for JSAWT. You may be invited to represent JSAWT at events hosted by charities we support. Trustees are also encouraged to visit applicants and previous grant recipients, helping to strengthen relationships and ensure our awards are used as intended.
• You will work collaboratively with fellow Trustees and Administrators to ensure JSAWT achieves its mission and long-term objectives.

What we are looking for:

You will be able to demonstrate a commitment to JSAWT’s values and a passion for improving the lives of animals and the people who care for them.

We welcome applications from individuals with knowledge and experience in any of the following areas:

• IT and cybersecurity, especially for a small non-profit organisation.
• Legal aspects of charity management and compliance.
• Communications and marketing, ideally for a small non-profit organisation.

Previous Trustee experience is not essential – we welcome applications from people new to charity governance. Full induction and support will be provided.

Potential Trustees must be able to commit to reviewing documents and applications in advance of meetings and be able to communicate their decisions.

The Board is friendly and inclusive and welcomes discussion and expression of opinions in a respectful and supportive environment.

Terms:

• Three Board meetings are held in March, July/August, and November. The meetings are held at the London office. They are usually in the afternoon and can last 4-5 hours.
• Attendance in person is encouraged; however, Trustees may attend virtually if this is preferable.
• The office has step free access and is all on one level.
• There may be occasional sub-committee meetings or events (virtual or in person).
• Reasonable expenses incurred by attending meetings (or other agreed work) may be reimbursed: for example, travel, subsistence, and childcare.
• The initial term is three years, with the option of renewal for a further three years.

JSAWT is committed to fostering a diverse and inclusive workplace where every individual is treated with dignity and respect.

Appropriate checks will be carried out on shortlisted candidates.

Further details are available on our website or can be obtained by contacting the Administrators.