Safeguarding volunteer roles

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Location: Reading, Berkshire
Sessions: Wednesdays, 7:00pm–8:00pm
Start date: From February 2026 onwards
Time commitment: Approx. 2–6 hours per month (flexible dependant on availability)

About The Club

Support United (Support Utd) is a fun, social football club that meets weekly in Reading. The club is designed to give people within the LGBTQIA+ community the opportunity to play football in a safe, welcoming, and supportive environment. Our focus is on enjoyment, learning, and building confidence — no matter your experience level. Sessions are open to adults aged 18+ and welcome players of all abilities.

About the Role

We’re looking for a Volunteer Assistant Football Coach to support the running of our weekly sessions. You’ll work alongside the lead coach to help deliver inclusive, enjoyable football sessions for a group of around 10–12 players (with potential to grow in future).

This role would be ideal for someone with an interest in coaching or sport, particularly those studying sports science, coaching, physical education, or a related subject. It would also be perfect for someone who is a part of, or a strong ally of the LGBTQIA+ community. 

Key Responsibilities

• Supporting the lead coach during weekly football sessions

• Assisting with session set-up and pack-down

• Helping to deliver drills, activities, and small-sided games

• Supporting basic club management tasks, such as:

  • Communicating with players

  • Assisting with attendance and session organisation

• Helping create a positive, inclusive, and respectful environment for all participants

About You

Essential:

• Applicants must be over the age of 18

• An interest in sport and physical activity, particularly football

• Able to participate in light to moderate physical exercise

• You have a friendly and approachable manner, and enjoy working with a diverse range people with different backgrounds and lived experience

• A confident, positive “can-do” attitude, with the energy and enthusiasm to get involved and help make sessions engaging, enjoyable, and welcoming for all players

• Reliability and commitment to attending sessions regularly

• Strong communication and organisation skills

• Be based in, or near to Reading, Berkshire

• Willing to undergo a DBS check

• Evidence of completed safeguarding and first aid training or willingness to complete required training

• Must have appropriate footwear for use on a 3G astro turf pitch (astro or moulded stud football boots). Trainers and metal stud boots are not permitted on the pitch.

Desirable:

• Some experience of coaching or leading sports activities

• Studying (or interest in) sports science, coaching, physical education, or a related field

• An understanding of, or interest in, LGBTQIA+ inclusion in sport

• Additional relevant training qualifications

What You’ll Gain

• The opportunity to gain coaching experience in a supportive setting, by shadowing and learning from our brilliant lead coach

• The opportunity to develop leadership and communication skills

• Experience supporting an inclusive LGBTQIA+ sports programme

• A chance to be part of a welcoming, values led team

• Training and development opportunities

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Salford Women’s Aid is committed to a world where domestic abuse and violence against women and girls is not tolerated, and where women and children can live in safety.

We empower survivors by providing safe spaces in our refuges, and community-based support after they leave.

Salford Women’s Aid provides a range of life saving and life changing services. We put the experiences of survivors at the heart of our work and help amplify their voices. Our specialist staff understand the diverse and complex needs of women and their children – and we are experts in the dynamics of domestic abuse and gender-based violence.

We are committed to enabling people to break free from domestic abuse.

Role Summary

Oversee the charity’s financial risk-management process and report financial health to the board of trustees at regular intervals.

Acts as a counter signatory on applications to funders and working with appointed accountants to ensure that annual accounts are submitted to all relevant regulators in a timely fashion.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Jumble Sales Organiser Volunteer

Would you like to raise funds, have fun and join a super team of volunteers who together make our Jumble Sales in Thatcham a great success?  As Jumble Sales Organiser you would be helping to make everything run smoothly for the team.

Time Expectations:  1 Saturday every other month (plus preparations)

This could be a shared role and tasks may include:

· Booking the hall for future Jumbles

· Contacting the Jumble team before events to check availability

· Set up stalls, running a stall and packing away at the end

· Collecting any items/resources needed from the centre the day before

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Are you driven by purpose over profit, and inspired to transform the lives of survivors, young people, and communities at scale? Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Founding Volunteer Fundraising Director to join our founding team and help us build a community-owned, values-led ecosystem that confronts the realities of child sexual abuse (CSA), amplifies survivor truth, and generates transformative social impact. This is more than a role—it’s a chance to co-create systems, culture, and infrastructure for an organisation committed to accountability, empowerment, and collective liberation.

About the Role:

As our Founding Fundraising Director, you will be the strategic and operational engine behind all fundraising initiatives. Your work will directly fuel the organisation’s ability to reach and serve survivors, mentor young people into economic empowerment, and build sustainable, community-owned systems. You will lead campaigns, develop partnerships, and create innovative fundraising strategies that align with our anti-capitalist, community-first values. This role blends strategic leadership with hands-on execution, requiring someone who can think systemically while engaging authentically with our communities.

Experience Qualification and Requirements

Essential Competencies

• Proven experience planning, managing, and delivering successful fundraising initiatives.
• Skilled in preparing clear, persuasive proposals, applications, and reports.
• Competence in tracking, reporting, and analysing donations and fundraising performance.
• Knowledge of UK charity law, GDPR, and safeguarding principles relevant to fundraising.
• Ability to manage multiple projects, deadlines, and stakeholders effectively.
• Strong organisational, communication, and relationship management skills.
• Experience working collaboratively with volunteers, staff, and leadership teams.

Desirable Competencies

• Familiarity with CRM or donor management systems.
• Experience designing and executing events and campaign strategies.
• Knowledge of corporate partnership development and grant funding strategy.
• Experience mentoring or supporting junior staff or volunteers in fundraising.
• Ability to integrate fundraising strategy with wider organisational goals.

Qualifications

• Professional qualification in fundraising, charity management, or related fields desirable but optional.
• Equivalent professional experience in fundraising, development, or resource mobilisation is acceptable.

Main Responsibilities/ Key Duties

• Develop, implement, and manage a comprehensive fundraising strategy aligned with the C.I.C’s mission, values, and long-term goals.
• Identify, research, and evaluate potential funding opportunities, including:
  • Grant-making bodies
  • Corporate partnerships
  • Individual donors and community fundraising
• Prepare high-quality, persuasive funding proposals, applications, and reports that demonstrate impact and need.
• Maintain accurate records of all fundraising activities, donations, pledges, and communications to ensure transparency and accountability.
• Monitor fundraising performance against targets, providing regular reports and recommendations to the leadership team.
• Coordinate fundraising events, online campaigns, and community initiatives, including:
  • Logistics
  • Scheduling
  • Volunteer and staff coordination
  • Post-event reporting and follow-up
• Develop and maintain systems to track donor engagement, income, and compliance with legal and regulatory requirements, ensuring data is accurate and secure.
• Liaise with external partners, stakeholders, and supporters to strengthen networks, foster collaboration, and identify new funding opportunities.
• Ensure all fundraising activity complies with UK charity law, safeguarding requirements, and GDPR.
• Support leadership in strategic planning and decision-making around resource mobilisation.
• Contribute to building a culture of ethical fundraising, transparency, and donor stewardship.
• Provide guidance and mentorship to volunteers or junior staff involved in fundraising initiatives.

What This Role Offers You:

• The rare opportunity to shape the founding infrastructure of a pioneering C.I.C. and leave a lasting social legacy.
• Hands-on leadership experience in designing and running community-driven systems.
• Personal and professional transformation through exposure to survivor-led, values-centred work.
• A chance to meaningfully contribute to systemic change, empowering vulnerable communities and fostering accountability and truth.

What This Role Is Not For:

• Individuals seeking purely financial reward or hierarchical prestige.
• Those unwilling to work within a values-led, anti-capitalist framework.
• People expecting rigid structures or traditional corporate processes, our culture is emergent, collaborative and mission-driven.

If you are ready to step into a leadership role that blends strategy, action, and social impact, while building the systems and culture of a revolutionary survivor-led organisation, we want to hear from you. Apply now and help us transform truth into lasting change.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Fundraising is not just income.
It is stewardship.

If you know that:

• Ethical fundraising sustains communities
• Pressure should never compromise values
• Leadership means saying no when needed

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

The Committees we are looking to recruit to are: ​Income and Engagement Committee, Services Committee and Grants Committee . Our Board of Trustees is supported by a number of sub-Committees, and we are now looking to recruit volunteers to join our Committees.This is a great opportunity for anyone with the skills we are looking for to support our work and find out more about how The Lullaby Trust operates and how we support families and professionals.​

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About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, and African, ensuring no survivor feels alone or silencedOur CIC operates through a community-driven, volunteer-led structure, . built by people who believe in truth, justice, and love as law.

This Is Not a Marketing Role. It’s a System-Building Role.

Tell My Truth and Shame the Devil C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.

We are:

• Values-led
• Anti-capitalist
• Community-driven
• Decentralised by design

We are not here to “optimise funnels” for profit alone. We are here to build ethical, scalable digital systems that mobilise people, protect the vulnerable, and sustain community-led change. The Founding Volunteer Digital Marketing Director plays a central role in making that possible.

About the role:

To design and maintain secure, usable digital systems that support operations, safeguarding and collaboration, enabling the CIC to function efficiently and scale responsibly.

The Purpose of This Role:
The Digital Marketing Director is responsible for designing, leading, and operationalising the CIC’s entire digital growth and outreach strategy during its founding phase.
This role exists to:

• Translate the CIC’s mission into measurable reach and engagement
• Build ethical digital pathways for donors, volunteers, ambassadors, and members
• Create infrastructure that allows the organisation to scale without losing its soul

You will not be inheriting a finished system. You will be helping to design it.

Core Responsibilities
Strategic Leadership

• Design and own the organisation’s digital marketing strategy aligned to 2026 goals
• Define how digital channels support fundraising, membership, volunteering, and campaigns
• Set priorities across email, landing pages, CRM journeys, and paid campaigns

Operational Delivery

• Oversee digital marketing systems including:
  • Email marketing and automation
  • Landing pages and conversion journeys
  • CRM integration (e.g. CiviCRM or equivalent)
• Ensure campaigns are planned, executed, tracked, and reviewed
• Work closely with Social Media, Fundraising, Membership, and Digital Systems teams

Growth & Campaigns

• Lead digital campaigns for:
  • Donor acquisition
  • Volunteer and ambassador recruitment
  • Community engagement
  • Programme launches
  • Ensure all growth activity is ethical, trauma-aware, and values-aligned

Data, Learning & Improvement

• Monitor performance metrics and conversion data
• Use insights to refine systems and campaigns
• Contribute to organisational learning and long-term sustainability planning

Founding Responsibility

• Help design the future paid digital marketing department
• Document systems, workflows, and decision logic
• Act as a steward of ethical digital practice within the CIC

 
What This Role Requires
You must:

• Be aligned with the CIC’s mission, values, and anti-capitalist stance
• Be willing to commit at a founding level during the unpaid build phase
• Be able to work with incomplete systems and help build structure
• Be comfortable collaborating across multiple teams

You should bring experience in some of the following (placeholders for HR to refine):

• Digital marketing strategy and execution
• Email marketing and automation systems
• CRM-based journeys and segmentation
• Campaign planning and optimisation
• Working with limited budgets in non-profit or purpose-led settings

Formal qualifications are not required.
Equivalent professional or lived experience is acceptable.
 
What You Will Gain

• A founding leadership role in a national CIC
• The opportunity to design ethical digital systems from the ground up
• Significant leadership and systems-building experience
• Personal transformation through meaningful, purpose-driven work
• A pathway to shaping future paid roles as the organisation scales

We do not promise certainty or immediate compensation.
We offer responsibility, influence, and the chance to build something that matters.
 
This Role Is Not for You If:

• You are looking for quick pay or low commitment
• You prioritise growth at any cost
• You are uncomfortable working within safeguarding and ethical constraints
• You want to “plug in” rather than build from scratch
• You are not ready to take collective responsibility for long-term impact

A Final Word
The digital world shapes how people understand truth, power, and possibility.
If you believe digital systems can serve communities rather than extract from them and you are ready to help build that reality from the ground up - this role may be for you.

This Role Ensures Content Reaches Its Full Potential

At Tell My Truth and Shame the Devil C.I.C., we create thousands of pieces of content daily, but content is only effective when it reaches and resonates with communities.The Ambassador Content Enablement Officer ensures that our network of ambassadors knows exactly how to use content effectively, aligning messaging, timing and call-to-actions to maximise impact.This is not a content creation role. It is a teaching, coordination and enablement role critical to turning production into real-world change.

Purpose of the the role:

Train and guide ambassadors on how to use CIC content across platforms. Deliver weekly “what to post” packs with clear instructions. Ensure content is used safely, ethically and effectively. Collect feedback from ambassadors and report trends back to creators and leadership. Monitor adoption and alignment with campaign and CIC priorities. You are the bridge between content and community action.

About the role:

The Volunteer Ambassador Content Enablement Officer plays a crucial role in empowering our community to share, speak and act with clarity and purpose. This role focuses on enabling ambassadors, volunteers and supporters to create and amplify content that aligns with our mission and values. Through this role, you’ll help transform individual voices into collective momentum, ensuring that every ambassador feels equipped to contribute meaningfully and that the organisation’s message is consistently visible, coherent and impactful.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in social media, content creation, community engagement or digital communications.
• Experience in Program or campaign management and Training or coaching distributed teams.
• Monitoring and reporting adoption and impact.
• Demonstrated ability to translate ideas, values, or initiatives into clear, engaging content.
• Deliver weekly “what to post” packs with clear instructions.
• Understands how content translates into real-world outcomes.

Desirable / Can Be Developed:

• Experience or confidence with basic graphic design, video or multimedia content tools. 
• Ability to interpret social media or content performance data to guide improvements.
• Growing confidence in mentoring volunteers or ambassadors in content creation.

Qualifications:

• Familiar with social media platforms, content tools and analytics. 
• Experience working with volunteers, ambassadors or community members to support content creation or advocacy. 
• Professional experience and practical skills are highly valued

Main Responsibilities/ Key Duties

• Act as the primary point of contact for ambassadors and volunteers regarding content creation and sharing.
• Provide guidance, tools and resources to enable community members to produce content that aligns with organisational messaging and values.
• Develop templates, guides and resources that make content creation accessible and effective for volunteers.
• Train ambassadors and volunteers on best practices for digital storytelling, social media posting and engagement.
• Review volunteer-generated content to ensure it reflects organisational values, tone and messaging standards.
• Monitor the impact of volunteer content and identify opportunities to amplify strong messages.
• Share insights with the Social media Director to inform strategy and future initiatives.
• Track volunteer engagement, content production and impact metrics where appropriate.
• Serve as a role model for authentic, values-aligned communication.
• Ensure all volunteer content and interactions uphold the organisation’s integrity and mission.

Safeguarding & Ethics Responsibility:

All content and ambassador guidance must align with:

• Trauma-informed principles.
• CIC safeguarding and ethical policies.
• Privacy and consent standards.
• You ensure ambassadors use content responsibly and safely.

What You Gain:

• Founding experience in community enablement at scale.
• Leadership and coordination skills in social media and volunteer management.
• Influence over the CIC’s outreach and impact.
• Priority consideration for future paid roles.
• Direct contribution to community trust, safety, and mobilisation.
• This role builds strategic facilitation, operational leadership and training expertise.

What This Role Is Not For:

This role is not suitable if you:

• Want to create content instead of enabling it.
• Avoid communication or teaching responsibilities.
• Prefer low-commitment volunteer work.
• Seek immediate paid employment.
• Are uncomfortable working with sensitive or trauma-informed content

 Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real responsibility for amplifying CIC impact.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• A practical discussion about ambassador enablement, workflows and feedback systems. 
• If you believe that great content is only as powerful as its use and that teaching and enabling others is a critical part of change, this role is for you.

A Final Word
Building bridges, not just content. Turning inspiration into action

If you know that: Every voice matters, every story counts. Impact matters more than reach.

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Why This Role Matters

• Corporate partnerships and sponsorships:
• Provide vital funding to expand CIC programmes
• Enable community projects, events, and campaigns
• Strengthen credibility and visibility in the broader ecosystem

Without this role, potential opportunities for collaboration, funding, and influence could be lost. With it, the CIC can scale its impact ethically and strategically.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:
  • Emails and newsletters
  • Campaign materials and updates
  • Fundraising appeals and donor acknowledgements
• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

• Ethical funding protects the mission
• Who we align with reflects who we are
• Long-term impact beats short-term gain