Safeguarding support officer volunteer roles

Social Media Officer Job Description

Watford & Three Rivers Refugee Partnership (WTRRP)

At Watford & Three Rivers Refugee Partnership, our objective is to provide practical and emotional support, ultimately helping our clients achieve a sustainable position as full members of our society. Many of our clients are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.

Volunteering as a Social Media Volunteer provides an opportunity for you to help promote the charity to current and potential clients as well as the wider community, which could attract donors and other volunteers. As well as this it will be a way for you to develop your social media and computer skills, gain experience volunteering for a charity and also it will be an interesting addition to your CV!

Full training will be given on starting the role, including safeguarding, as well as regular training sessions and continual support from other volunteers.

Responsibilities:

· Updating the charity’s Facebook, X and Instagram pages regularly (ideally at least weekly).

· Liaising with other volunteers from other services to gather photos and information to post prior to and after events/sessions.

· Attend and take photos of the bigger charity events throughout the year.

· Try to gain more followers and traction through social media.

· Reply to comments, share posts and stories and follow relevant local and national organisations.

Requirements:

· 1-2 ad/hoc hours a week.

· Complete training as required and attend bi-monthly volunteer support meetings.

Skills:

· An ability to communicate and empathise with people from a variety of backgrounds and needs.

· Basic IT and social media skills.

· Can work well as part of a team.

· Enthusiasm to help refugee clients.

Desirable experience: 

· Previous volunteering experience.

· Able to follow new social media trends and algorithms to create as much engagement as possible.

If you are interested in becoming a Social Media Officer please apply via Charity Jobs or contact us to discuss further.

The Brigantia Learning Trust Governance Model is different to the way a governing body in a non-academy or traditional school undertakes governance.

Essentially, there are four elements to the governance of the Brigantia Learning Trust academies – local councils that are delivered via the Academy Advisory Councils (AAC), Trust governance, delivered via the Full Board of Trustees (Non-Executive Directors), the Trust Leadership Team (Executive Directors) and the Trust Members. 

The Board of Trustees has 4 sub-committees, concerned with Finance, Risk & Audit, HR, Education & Standards and Remuneration along with the four Academy Advisory Councils: Brigantia Hill Fort, Hinde House (2-16), Yewlands and Longley Park Sixth Form. As the trust continues to grow, and the Academy Advisory Councils become more experienced and confident, greater delegated powers will be identified and approved by the Board of Trustees.

Local Councils - The Academy Advisory Council

Each AAC consists of a group of people who could be parents, community nominees, academy staff. They will meet with the academy (Executive) Principal, Associate Principal and other senior leaders where appropriate. In attendance at these meetings will be Link Trustees and members of the Trust Executive Team may be in attendance. This is to ensure that the voice of the local stake holders is heard first-hand by the Board of Trustees.

The Brigantia Learning Trust Board has established six key roles for Academy Advisory Councils: 

• To advise/act as a critical friend to the (Executive) Principal of the academy

• To advise the Trustees about local issues they need to consider that affect the academy

• To support the Safeguarding Trustee with localised academy information

• Represent the interest of the academy community in the running of the academy

• Represent the academy in its community

• Provide support to the (Executive) Principal in undertaking appropriate day to day procedures that are essential to the life of the academy

The six roles translate specifically into the following tasks that the AAC undertakes:  

• To act as a key link between the academy, parents and local community

• To support the work of the academy in the community

• To help on the ground with the implementation of certain academy policies

• To offer challenging but positive and proactive support to the (Executive) Principal

• To regularly discuss the academy’s performance in relation to the KPIs (Key

• Performance Indicators)

The difference between Brigantia Learning Trust Governance and a traditional Governing Body

By comparison to a traditional school Governing Body:

• The AAC’s role is not to “manage” the Academy as such.  This is done through the Trust Leadership Team and the Board of Trustees.  Therefore, the AAC is not required to take decisions on staff or financial matters affecting the Academy.  As an Academy Advisor you should have an understanding of strategic issues that impact on the Academy, and be updated on them regularly by the Principal, but you are not required to have direct responsibility for them.
• As the Trust Leadership Team and Board of Trustees takes responsibility for educational standards, legal compliance and financial viability, the AAC then has the time to investigate the impact of policy on the ground, to see how they are working, and explore how the Brigantia Learning Trust ethos is being understood and expressed in the way the Academy operates. As an Academy Advisor, your view as a parent or as part of the community is vital in this discussion.

3. HOW THE AAC OPERATES 

Expectations

Brigantia Learning Trust understands that the role of an Academy Advisor is voluntary, however, in order for the Academy Advisory Council to function efficiently and effectively, there are certain expectations of Academy Advisors in order to achieve this.

i) Meetings

Meetings of the AAC take place 3 times over the academic year. The meeting is prepared by the Principal and the Chair of the AAC, and the process is supported by the clerk to the AAC. You will receive a link to the agenda and papers in advance of the meeting from the clerk electronically.

Meetings are usually held after school or at other times as agreed locally by all Academy Advisors.

ii) Contribution at meetings and outside of meetings

Academy Advisors are expected to come to meetings prepared; having read and familiarised themselves with the agenda and accompanying papers as well as being prepared to ask relevant questions (Please see section 3.2 for further detail and examples).

iii) Business Interest and code of conduct

Academy Advisors are required to declare any business or other interests in any item being discussed at the AAC meeting. The Academy Advisers are asked to abide by the AAC Code of Conduct. The AAC clerk will provide the appropriate forms for AAC members to sign.

iv) AAC Responsibilities

Academy Advisors should make every effort to visit the Academy during the Academy day; all visits must be planned and focused on areas as agreed by the full Academy Advisory Council. Visits inform the work of the AAC and provide valuable information for support and challenge to the Academy’s Leadership Team. AAC members are asked to report on their visit using the appropriate form. This report will be presented at the AAC meetings, and a central record of all visits will be held by the Clerk to the Board of Trustees.

v) Skills Audit

All Academy Advisors are expected to complete a skills audit at the beginning of every academic year, this assists the Trust Executive and Trustees to identify gaps in skills and arrange appropriate training.

vi) Safeguarding

All Academy Advisors are required to have an up-to-date enhanced DBS check, as well as undertake annual safeguarding training as required, this will be delivered at the first AAC meeting of the academic year.

Job Description

We are looking for a Volunteer SEO & Content Strategy Manager to help plan and manage the CIC’s content and search strategy.

You will ensure our educational materials, campaigns, and survivor-centred resources are easy to find, well-structured, and accessible online. This role involves working with the Digital Marketing Director and Digital Marketing team to organise content into a long-term strategy that supports awareness, education, and engagement.

The role focuses on SEO, content systems, and structured knowledge management.

Key Responsibilities

• Develop and maintain an SEO and content strategy aligned with CIC’s mission and campaigns
• Conduct keyword research and topic analysis related to CSA awareness, survivor support, and education
• Plan structured content systems such as pillar pages, topic clusters, and learning pathways
• Work with copywriters, designers, and campaign leads to prioritise content
• Optimise website pages, blogs, and campaign content for search visibility and accessibility
• Track content performance using search and engagement data
• Identify content gaps and opportunities for educational resources
• Ensure all content follows trauma-informed and safeguarding standards
• Document content strategy, workflows, and processes for scalability

What We’re Looking For

• Experience or interest in SEO, content strategy, or digital publishing
• Ability to plan long-term content systems rather than individual posts
• Familiarity with SEO tools, analytics platforms, or content management systems
• Strategic thinking and structured planning skills
• Sensitivity and ethical awareness when communicating about serious topics
• Comfort collaborating with a remote volunteer team
• Experience in nonprofit, advocacy, or educational content is helpful but not required

What You’ll Gain

• Founding experience building a long-term content and knowledge strategy for a social impact organisation
• Leadership exposure in ethical SEO and content systems
• Opportunity to shape how the CIC shares survivor-centred knowledge with the public
• Hands-on experience working with multidisciplinary content, marketing, and campaign teams
• Priority consideration for future paid roles when funding becomes available

About us:

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for?

We are looking for committed volunteers who are interested in public health and meeting people in the community. As a Community Champion, you’ll be conducting community outreach, making new connections and supporting us with Community Health projects.

This is a meaningful opportunity to reduce health and social inequalities in the borough of Hillingdon, while gaining practical experience and benefiting from free training.

Key Responsibilities

• Engage with the public as part of community outreach efforts, including attending our roadshow events and speaking with residents about health programs and activities. This role will take place at different locations and venues across the London Borough of Hillingdon.
• Support the community by providing information on health services, resources and support networks.
• Complete a monthly log detailing any health outreach undertaken.
• Assist in survey data collection.

Benefits for you:

• Free, specialised training and mentoring provided, enhancing personal and professional skills.
• Hands-on experience in health outreach and community engagement.
• Networking opportunities with healthcare professionals, community organisations and other volunteers.
• A chance to demonstrate your commitment to community health.

Training and support given:

Mandatory training:

• Online Safeguarding and Suicide Prevention courses
• Current healthcare messaging
• NHS blood pressure testing

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses:

We can provide expenses for travel and parking at events or training.

Skills and attributes required:

• Strong desire to make a difference in the London Borough of Hillingdon and improve the local community’s health.
• Confidence in speaking with the public and engaging with diverse communities.
• Respectful of confidentiality and procedures.
• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Ability to speak a community language [e.g. Somali, Punjabi, Polish, Arabic, Urdu, Bengali, Mandarin, Spanish] would be beneficial.
• Previous experience in community health or outreach would be beneficial.

Commitment required:

• Full induction and Mandatory online courses, as well as Blood pressure checks training before starting your volunteering.
• Attend relevant training when offered.
• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers.
• This is a flexible role, and you can select which outreach events or projects to join based on your commitments. We accept however much time you can spare.

Reporting to: Health and Wellbeing Programme Officer

Documents Required:

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.
• A basic DBS check is required for public-facing roles.

To apply for this role:

A H4ALL application form must be completed. 

Support Our Founder & CEO and Help Shape the Heart of SUNSHINE

SUNSHINE is a grassroots, volunteer‑powered community charity bringing joy, connection and belonging to people who need it most. We create warm, uplifting spaces where no one stands alone — ever. From coffee mornings to community socials, every SUNSHINE moment is designed to spark smiles, laughter and genuine human connection.

As we grow, we’re looking for a compassionate, capable and people‑focused Head of HR & Volunteering to support our Founder & CEO in building a thriving, inclusive and well‑supported volunteer community.

This is a senior leadership volunteer role for someone who believes in kindness‑led culture, strong people practices and the power of human connection.

The Role

As Head of HR & Volunteering, you will lead the development of SUNSHINE’s people culture, volunteer pathways and HR foundations. You’ll work closely with the Founder & CEO to ensure our volunteers feel valued, supported and empowered — and that SUNSHINE grows with warmth, integrity and good governance.

This role is perfect for someone who:

• Has experience in HR, people management or volunteer leadership.

• Loves building positive culture and supporting others to flourish.

• Is organised, emotionally intelligent and grounded.

• Wants to help shape a young, hopeful, community‑led charity.

• Believes in kindness, dignity and belonging for all.

Key Responsibilities

1. Volunteer Leadership & Support

• Develop and oversee volunteer recruitment, onboarding and engagement.

• Create clear volunteer pathways, role descriptions and support structures.

• Ensure volunteers feel welcomed, appreciated and connected.

• Support wellbeing, inclusion and positive team culture.

2. HR Foundations & Good Practice

• Help build simple, ethical HR processes and policies.

• Support with safeguarding, training, documentation and compliance.

• Advise the Founder & CEO on people‑related matters.

• Help ensure SUNSHINE is a safe, supportive and empowering place for all.

3. Culture & Community

• Champion SUNSHINE’s values of joy, kindness and radical welcome.

• Help nurture a warm, inclusive, intergenerational volunteer community.

• Support conflict resolution, reflective practice and healthy communication.

4. Strategic Partnership with the Founder & CEO

• Act as a trusted advisor on people, culture and volunteer strategy.

• Help shape the long‑term development of SUNSHINE’s volunteer‑powered model.

• Bring insight, steadiness and leadership perspective to organisational decisions.

What You Bring

• Experience in HR, people leadership, volunteer management or organisational development.

• Strong interpersonal skills and emotional intelligence.

• A calm, supportive, grounded presence.

• Commitment to inclusion, kindness and community‑led values.

• Reliability, integrity and a collaborative spirit.

What You’ll Gain

• A meaningful senior leadership role in a growing grassroots charity.

• The chance to shape a volunteer culture rooted in warmth and belonging.

• A close working relationship with the Founder & CEO.

• The joy of seeing your work directly improve people’s lives.

• A community that values kindness, humanity and connection.

Help Us Build a Community Where No One Stands Alone

If you’re someone who leads with heart, believes in people and wants to help build something hopeful and human‑centred, we’d love to hear from you.

Together, we can bring more SUNSHINE into the world.

External Trustee  

Liverpool Guild of Students 
Location: Liverpool 
Commitment: Voluntary 

Term: Four years (renewable) 
Closing date: Midday on Tuesday 7th April 2026 

Atkinson HR and Marble Mayne are pleased to be supporting Liverpool Guild of Students in their search for an External Trustee to join their Board. 

Liverpool Guild of Students is an independent, student-led charity dedicated to enhancing the student experience at the University of Liverpool. With 32,000 members, they are committed to creating a home for every student, ensuring each one gets the most out of university life and leaves equipped to change the world.

As they continue to strengthen their governance and long-term impact, they are seeking a committed and strategic individual to join their Board of Trustees and help guide their mission of creating an exceptional university experience for every student. 

About the Role 

This is a fantastic opportunity to make a real difference to the lives of students in Liverpool. As an External Trustee, you will play a key role in setting and monitoring the Guild's strategy, providing financial oversight, managing risk, and ensuring the organisation remains fit for purpose. The Board meets four times per year, with trustees also invited to sit on sub-committees covering Resources & Audit, People, Culture & EDI, and Governance & Appointments. 

The Guild is keen to hear from individuals who can think strategically, critically evaluate complex issues, and contribute meaningfully to Board discussions. They are particularly interested in candidates who bring networks within Liverpool, knowledge of the Higher Education sector or Students' Unions, experience of complex multi-service organisations, or expertise in EDI best practice. First-time trustees are warmly welcomed, and the Guild is committed to building an inclusive Board with diverse perspectives and backgrounds. 

How to Apply 

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions: 

• Tell us why you’d like to join the Guild as a Trustee and how do your personal values align with the Guild’s? 

• What knowledge, abilities, and experience can you contribute to our Board’s collective skills? 

• How would you add value to the Board and our work to support students? 

Each answer should be a maximum of 400 words. 

Key Dates 

Closing Date: Midday on Tuesday 7th April 2026 

Interviews: Monday 27th and Tuesday 28th April 2026 

Position Overview

This is a dynamic and rewarding internship opportunity to play a hands-on role in shaping the voice and visual identity of SEED Madagascar. As part of a passionate and collaborative communications team, you will contribute directly to how our work is shared with global audiences—helping to tell powerful stories of community-led development and conservation in southeast Madagascar.

This role offers a unique blend of creativity and purpose. You will support social media management, develop engaging visual content, and curate impactful imagery that brings our programmes to life. It is ideally suited to a proactive and imaginative individual who is eager to build practical skills in communications while contributing to meaningful, real-world impact. Throughout the internship, you will gain valuable experience in digital storytelling, branding, and content strategy within an international development context.

Location: Remote – based anywhere in the world

Time zone: East Africa Time

Timeframe: 6 months extendable – flexible, guideline 1-2 days a week

Overview: Voluntary, unsalaried, flexible times to suit volunteer

About the organisation

SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high quality community health, livelihoods, education infrastructure and conservation programmes to support sustainable change and add to international best practice through research and publication across all of our programmatic areas.

The Treasurer is a key officer of the Board of Trustees, providing strategic financial leadership and oversight. The role ensures the Charity’s financial sustainability, compliance with statutory and funder requirements, and effective financial governance, enabling the organisation to deliver its mission and strategic objectives.

Key Responsibilities

Strategic Leadership

• Contribute to the development and oversight of the Charity’s strategy, with particular focus on financial sustainability and resource planning.
• Advise the Board on financial risks, opportunities, and the implications of strategic decisions.

Financial Oversight

• Ensure the Board receives timely, accurate, and meaningful financial information, including budgets, forecasts, management accounts, and annual accounts.
• Provide assurance that financial reporting complies with regulatory, statutory, and funder requirements.
• Oversee financial controls, policies, and procedures in line with the Charity’s scheme of delegation.
• Oversee the appointment and performance of external auditors and financial advisors.
• Work in close partnership with the Director of Finance to support effective financial management.

Assets, Reserves and Investments

• Ensure appropriate reserves and investment policies are in place and reviewed regularly.
• Monitor investment performance and advise the Board accordingly.
• Ensure the Charity’s assets and equipment are properly maintained, protected, and accounted for.

Governance and Compliance

• Ensure the Board understands and fulfils its financial duties and legal responsibilities.
• Lead regular reviews of financial policies, procedures, and the scheme of delegation.
• Chair the Finance and Governance Sub-Committee and report to the Board.

General Trustee Responsibilities

• Contribute to the Board’s strategic leadership, policy setting, and performance monitoring.
• Ensure the Charity’s resources are applied solely in pursuit of its charitable objectives.
• Safeguard the Charity’s reputation, values, and financial stability.
• Act collectively and responsibly as a Trustee, including declaring and managing conflicts of interest.
• Attend and prepare for Board and sub-committee meetings and participate in additional activities as required.

Skills and Experience

• Financial or commercial expertise sufficient to provide strategic financial oversight (professional qualification desirable but not essential).
• Experience of financial management, governance, or risk oversight.
• Ability to scrutinise financial information, ask constructive challenge, and communicate clearly with both financial and non-financial colleagues.
• Commitment to the values and mission of the Charity.       

Thames Reach is a leading London-based charity with a particular focus on rough sleeping, and helping people who are, have been, or are at risk of rough sleeping to find decent homes, build supportive relationships and lead fulfilling lives. The charity provides innovative services aimed at preventing rough sleeping, intervening where people are sleeping rough, and helping people to recover from the impact of life on the streets. As well as street outreach work, our services include tenancy support, emergency shelters, day services, hostels and accommodation, and help with health and employment. We work across London and the South East.

Thames Reach is a strong organisation that is growing in response to need. Our services are rooted in our understanding of the issues surrounding street homelessness, and we use this understanding to influence decision making at a local, regional, and national level. We have an excellent reputation for effective service delivery, working with people who may have very high levels of need, and using our experience of delivering services to develop and improve our approach. The majority of our services are delivered to local and regional authorities on a contract basis and we understand that our continued effectiveness requires us to sustain and develop our financial viability; and to retain and grow our excellent employees and volunteers.

We have just over 400 employees and around 150volunteers, and our organisational turnover is around £28 million per annum.

We have an effective and long-standing non-executive Board with a wealth of relevant experience in both the public and commercial sectors. They provide valuable support to the Executive team, as well as attending around five Board meetings every year, sitting on one of the three Board sub-committees (Finance, Audit and Fundraising; Services; Governance and People) that meet around four times a year. Board members are also asked to participate in an annual away day, usually in the autumn, with separate preparatory visits to our services.

We are now looking for up to three new members. As well as interest in and commitment to ending street homelessness as a board member and the ability and interest in providing strategic oversight for the organisation, we are hoping to recruit members with specific skills in the following areas:

People/ Human Resources

Candidates with current understanding of the recruitment, management, retention and development of staff (and volunteers) in an organisation of Thames Reach’s size.

Lived experience

Candidates with lived experience of street homelessness and/or service use (for example substance misuse or mental health services), and an understanding of how this lived experience can improve and develop services.

Finance/accounting

Candidates with knowledge of financial management in medium large complex organisations, particularly those with knowledge of Charity Statement of Recommended Practice (SORP) requirements.

Communications

Candidates with current knowledge of approaches to internal and external organisational communication, with understanding of both conventional and new media. 

Thames Reach is committed to achieving a diversity that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. We particularly welcome applicants who may have experience of homelessness and/or of using services that support people with complex support needs.

We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability

Working closely with our Chair and Chief Officer, your key responsibilities will include:

• Keeping the Board informed about its financial duties and responsibilities

• Guiding and advising the Board in the approval of budgets, accounts and financial statements

• Chairing the Board’s Finance Sub-Committee

• Reviewing the quarterly and year end accounts produced by our Administrator

• Presenting the year end accounts at the Annual General Meeting

• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources

• Ensuring that the charity has appropriate reserves and investment policies

You don’t need to have been a trustee before, but you’ll need to:

• have recognised professional financial qualifications or experience

• ideally, have some knowledge or experience of charity finances

• be familiar with Quickbooks accounting systems and spreadsheets

• have the skills to analyse proposals and examine their financial consequences

• be able to explain complex financial information in an accessible way

• be able to exercise good independent judgment and if necessary to make difficult recommendations

• work effectively as part of a team

• have the time and flexibility to respond to the demands of the charity

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection

• represent Citizens Advice professionally at all times

Please note that while a large part of the role can be performed remotely, in-person attendance is expected for the board and trustee meetings.

If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you. 

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Recruitment Support Officer assists in sourcing, screening, coordinating, and onboarding volunteers and team members across the operations.

This role ensures a smooth and structured recruitment process aligned with organizational needs, helping maintain strong team capacity and operational continuity.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day onsite

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Assist in posting volunteer and team role advertisements

• Screen applications and shortlist suitable candidates

• Coordinate interview schedules with hiring managers

• Conduct initial screening calls (if assigned)

• Maintain applicant tracking sheets and recruitment records

• Support onboarding processes, including documentation and system access

• Ensure new volunteers receive SOPs and onboarding materials

• Follow structured recruitment workflows (e.g., via JotForm or other tools)

• Provide weekly recruitment status updates to the Online Business Manager

Qualifications

• Minimum high school education (college level preferred)

• Previous experience in recruitment, HR, admin, or coordination preferred but not required

• Comfortable using Google Drive, Sheets, or similar tools

• Strong organizational skills

• Available for required volunteer or assigned hours

Skills

• Attention to detail

• Strong communication skills (written and verbal)

• Organizational and coordination skills

• Basic interviewing or screening skills

• Time management

• Confidentiality and professionalism

• Ability to follow structured processes
   

Role: Trustee 
Hours: Attendance at Board meetings six times a year, with reading and preparation before meetings
No Salary:  Unpaid volunteer role, expenses paid
Location: Meetings held on zoom or at our head office in London SE20
Deadline:  17th May 2026
Interviews:  In person in London SE20

ABOUT US

Bromley & Croydon Women's Aid (BCWA) aims to empower anyone suffering domestic abuse so they can make informed choices about their future. Our services are confidential, non-judgmental and respectful of diversity.

BCWA puts anyone who contacts us for support at the heart of decision making, so that they can gain the confidence, strength and self-respect needed to free themselves from abusive relationships

Our Ethos

BCWA believe in providing high-quality services to anyone fleeing domestic abuse. We have been working since 1975 to:

• focus on maintaining the independence, confidence and self-esteem of anyone we help
• be responsive to the needs of individuals in a culturally appropriate and sensitive way
• treat our residents, clients, staff and partners with integrity, honesty and respect.

Our Mission Statement

Our mission is to end all forms of domestic abuse in our community.  Our vision is to support and empower women to create change in their lives, so that they and their children can live free from domestic abuse and improve their quality of life.

OUR SERVICES

BCWA provide a wide range of services including:

Refuge

We provide safe accommodation for any woman and her children who is experiencing domestic abuse, or who is at risk of abuse.

Children are welcomed by Child Support Officers. Refuges have fully-equipped playrooms, where the project workers organise activities, after-school clubs, play sessions, fun days and one-to-one therapeutic activities.

BCWA is a registered housing provider with the Regulator or Social Housing (i.e. a Housing Association) and operates supported housing in a mix of owned and leased properties, some as managing agent for other housing associations, some operated independently.

Advice & Support

BCWA telephone Helpline supports women in the community who want to know what their options are around domestic abuse, or who need a non-judgmental listening ear. We run 12-week ‘Keys to Freedom’ support groups which offer a path to recognising abuse and peer support for recovery.

We offer advice to the friends and families of anyone experiencing domestic abuse. We give our expertise to legal and social services professionals, and we support women at appointments, accompany them to court, and also put them in contact with other services that can help them.

Our other services include:

Japanese service - BCWA, in partnership with the Japanese Embassy in London, offers outreach advice in Japanese to survivors of domestic abuse

NRPF/EEA service - Our specialist advisor works with migrant women without recourse to public funds (NRPF) and those from the EEA to regularise their immigration status and access benefits & support.

Men's service - All BCWA locations are women-only spaces, but men can be supported via our One Stop Shop service or by the IDSVA (high-risk) service in Bromley.

Our Approach to Equality, Diversity & Inclusion

Our work is based on building meaningful, supportive, enduring and respectful relationships with women from all cultures. We cannot do this without a strong commitment to equality, diversity and inclusion. BCWA’s approach is to try to make sure that EDI is central to everything we do and informs both our services and our organisational culture. 

Our goal is to develop and deliver consistently inclusive programmes, projects and services that support and bring together survivors of domestic abuse and their children and facilitate empowerment and recovery. We believe this enables best practice domestic abuse support, hope this will make everyone's experiences richer, and ultimately lead to more inclusive communities and sector best practice. 

BECOMING A TRUSTEE

What is a Trustee?

Trustees ensure their charity has a clear strategy, and that its work and goals are in line with its vision. A trustee's role in a charity is to be the ‘guardians of purpose’, making sure that all decisions put the needs of the beneficiaries first. They safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.

Why become a Trustee?

Being a Trustee can be very rewarding. As a Trustee you have the chance to support and shape the work and strategic direction of an organisation, and you can make a significant difference to a cause that matters to you.

Being a Trustee offers the opportunity for professional development. It can let you gain experience of strategy and leadership, and boost your CV. It will give you experience of being a non-executive director, such as setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. You will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. Trustees often say that being a board member has been one the richest sources of learning in their professional lives.

Why join our board?

BCWA was founded by a group of local women in Bromley who wanted to do something practical to support women in their local community and has been run by women and for women ever since. Over the past few years the organisation has grown considerably but still operates very much in the spirit of grassroots feminist women’s movement of the 70s, out of which it was founded.

Many of our trustees, staff and volunteers have lived experience of domestic abuse, and the organisation actively welcome survivors at all levels. We are a supportive, warm and friendly group and we genuinely strive to foster great relationships. Our Board is made up of a diverse group of women with a broad range of backgrounds, skills and experience. This team operates on mutual respect and true collaboration in order to provide the best leadership possible to the charity. We are solutions oriented, creative, forward-thinking and passionate about working to end domestic abuse.

BCWA has seen sustained growth over the last few years and has increased its property portfolio to provide a range of dispersed ‘move on’ accommodation for women leaving refuge, with continued support.

The charity is also committed to an ongoing process of service improvement via stakeholder feedback and analysis of needs and gaps in provision. Our local knowledge and specialist expertise positions us very well to innovate in co-producing new services.

In addition to trauma-informed accommodation and community-based services, BCWA has developed a therapeutic service alongside, which encompasses child play therapy and a specialist in-house counselling service for women. This supports the health and wellbeing of survivors going forward as well as working towards the prevention of repeat victimisation.

A trusteeship with BCWA is an exciting opportunity to be part of a dynamic organisation, contribute to the local community and impact thousands of women’s lives for the better. It is a truly pivotal time to join the board at BCWA, as we develop and implement innovative new services that will add significantly to the breadth and impact of support available to survivors of domestic abuse in Bromley & Croydon.

What skills are we looking for?

We are looking for a range of new trustees with a range of different skills to shape and steer the future of this dynamic organisation, as well as bring wisdom, energy and new perspectives to our governance.  We would particularly welcome applications from women with knowledge of or experience working in the following sectors:

· Social housing, social investment, housing, company or charity or general legal background

· Provision of mental health services

· AI expertise

ROLE DESCRIPTION

We are looking for strategic-minded individuals with a variety of skills to join our board. Our trustees play an essential role in making sure that BCWA achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.

Trustee duties

• To ensure the BCWA is carrying out its purposes, as set out in its governing document.
• To ensure the charity complies with its governing document, charity law and any other applicable laws.
• To act in the charity’s best interests, making balanced and adequately informed decisions.
• To contribute actively to the Board of Trustees in giving firm strategic direction, setting overall policy, defining goals and setting targets (including evaluating performance against set targets).
• To provide guidance using previous experience and expertise on a range of aspects of BCWA's business, including support to set up new initiatives.
• To ensure the effective and efficient administration of the Organisation.
• To monitor the financial, strategic and operational performance of BCWA.

In addition to the above responsibilities, each Trustee should use any specific skills, knowledge or experience they possess, to enable the Board to reach sound decisions. This may involve leading discussions, focusing on key issues, scrutinising reports, providing advice and guidance on new issues, particularly where a Trustee has specific expertise. Our board meets bi-monthly and holds an Annual General Meeting.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision: working to end domestic abuse.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

What impact will you have?

You will be joining an organisation actively opposed to all forms of discrimination providing a service that is confidential, non-judgmental and respectful of diversity.

You will have the opportunity to showcase your skills as well as learn new ones.

We are a feminist organisation and recognise the gendered nature of domestic abuse and other forms of violence against women and girls.

Time Commitment

• Attendance at board meetings which take place six times a year. Meetings are held in the early evening, mostly on-line, with one or two held in-person at our south-east London Head Office.
• Trustees will also need to carry out any pre-meeting reading and preparation and may be contacted occasionally for advice.

Further Information

We are very happy to have informal discussions about the role and warmly welcome candidates to visit us or observe a board meeting if they wish.

New Trustees are assigned an existing member who is responsible for their induction and support for a period of 6 months.

As our organisation works with extremely vulnerable clients, safeguarding is one of our key priorities. Please contact us if you would like more info or to view our SG policies. In light of this, offers are subject to an enhanced DBS check and satisfactory references.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

Sift is a UK charity providing specialist support, information and advocacy for people affected by self-harm. We work alongside people who have been directly affected by self-harm at every level of our organisation. We are service-user centred, and ensure our service users are at the heart of everything we do. Following an exciting rebrand and the launch of a new website, we are entering a new phase of growth, visibility and influence.

To support this next chapter, we are expanding our Board of Directors and are seeking professional, values-led individuals who share our commitment to compassion, dignity and meaningful change.

All Board roles are voluntary, unpaid positions. Reasonable expenses such as travel will be reimbursed. Please note that we are only accepting applications through the dedicated application form which can be found on the Volunteering page of our website and will not be accepting CVs sent via email. More information can be found in our downloadable recruitment pack - see our website for details. 

The Roles:

Board Secretary

Role Purpose

The Board Secretary helps ensure that Sift is governed with clarity and accountability. This role supports the Board to function well, ensuring that decisions are properly recorded and that governance processes enable the charity’s mission.

Key Responsibilities

• Prepare agendas and papers for Board and sub-committee meetings with the Chair and CEO.
• Take clear, accurate minutes that reflect decisions, context and agreed actions.
• With support from the Head of Operations, maintain key governance records, including trustee details, conflicts of interest and policies.
• Support compliance with the charity’s governing document and Charity Commission requirements.
• Assist with timely statutory filings and good governance practice.
• Act as a trusted point of reference for governance-related queries.

Person Specification

Essential:

• Strong organisational skills and attention to detail.
• Clear, inclusive written communication.
• Respect for confidentiality and sensitive information.
• Commitment to Sift’s mission and lived-experience-informed values.

Desirable:

• Experience in charity governance, company secretarial work or

trustee roles.

• Familiarity with Charity Commission guidance.

Time Commitment:

• 6–8 Board meetings per year, plus preparation time.
• Up to 4 in person meetings in our Bristol based office.

Business Development Lead

Role Purpose

The Business Development Lead supports Sift to grow sustainably, so that more people affected by self-injury can access support. This role brings a strategic lens to income generation, partnerships and opportunity development, grounded in the charity’s values and ethical approach.

Key Responsibilities

• Contribute to the development and oversight of Sift’s income generation strategy.
• Support exploration of new funding, partnership and collaboration opportunities including the expansion and relaunch of our national in-person and online training programme.
• Offer insight and challenge on fundraising, commercial or social enterprise ideas.
• Network with key players in the mental health and wellbeing field.
• Help assess risk, impact and alignment with Sift’s mission.

Person Specification

Essential:

• Experience in business development, commercial income generation, partnerships or strategy.
• Ability to balance ambition with care and ethical decision-making.
• Strong communication and influencing skills.
• Commitment to SIFT’s mission and lived-experience-informed ethos.

Desirable:

• Experience working with charities or social enterprises.
• Knowledge of trusts, foundations, corporate giving or

commissioning.

Time Commitment:

• 6–8 Board meetings per year, with occasional

input outside meetings.

• Up to 4 in person meetings in our Bristol

based office.

Leadership & Governance Director

Role Purpose

The Leadership & Governance Director helps ensure that Sift’s leadership, culture and governance remain strong, inclusive and fit for purpose. This role supports the Board to be reflective, effective and accountable as the organisation grows.

Key Responsibilities

• Provide oversight and constructive challenge on governance, leadership and culture.
• Support trustee recruitment, induction and ongoing Board development.
• Contribute to succession planning and long-term organisational resilience.
• Ensure governance arrangements evolve appropriately with growth.
• Champion equity, inclusion and lived experience at Board level.

Person Specification

Essential:

• Experience in senior leadership, governance, HR or organisational development.
• Strong understanding of effective Board dynamics.
• Confidence in offering thoughtful challenge and strategic insight.
• Commitment to Sift’s mission and values.

Desirable:

• Experience as a trustee, Chair or committee lead.
• Knowledge of safeguarding and people governance in charities.

Time Commitment:

• 6–8 Board meetings per year, with some additional

involvement as needed.

• Up to 4 in-person meetings at our Bristol based office.

Job Description

We are seeking a Finance Trustee to join our Board. The ideal candidate will have experience and interest in Financial matters. This application process is rolling, meaning there is no deadline - so please enquire and apply sooner rather than later! We anticipate the process will conclude in mid-2026.

Who are we?

We are a disability-led arts organisation which works to improve access to culture for disabled people by providing opportunities for disabled creatives, training cultural institutions to be more open to disabled people, and through running participatory arts and development programmes.

Our programmes have run for fifty years, supporting disabled creatives and those facing disabling barriers to creative careers or audience participation. Our current programme finds us opening new avenues for disabled creatives through commissioning, exhibitions, and learning-based support such as residencies, advice, and guidance.

We continue to break new ground in digital spheres and advocating for disabled people struggling to access the arts and creative industries through our consultancy services.

We work across three main areas:

1. A creative programme, working directly with disabled creatives
2. Heritage projects, documenting the social history of disabled people
3. Access consultancy, including training and auditing

We receive funding from Arts Council England and the Heritage Lottery Fund to support our creative programme and heritage projects.

We are recruiting disabled and non-disabled voluntary Board members. As a member of our Board, you will gain an insight to how the arts and cultural industries in the UK work. From lived experience to professional experience, we are looking for people from all backgrounds who are passionate about the arts and its potential to change disabled people's lives to join our Board.

Please read or listen to all guidance on our site before applying!

Job Requirements

The Board and Shape's Executive Team meet four times a year - once every three months. Each meeting takes up about half a day.

In addition, Trustees are expected to attend the Annual General Meeting (AGM) and the yearly Away Day, both of which happen once per year.

The main responsibilities of any Charity Trustee are outlined by the Charity Commission. You can browse their '5-minute guides' for Trustees on their website.

The Nolan Principles of Public Life set the standards for how our trustees are expected to conduct themselves. These are:

• Selflessness
• Integrity
• Objectivity
• Accountability
• Openness
• Honesty
• Leadership

You can read more about these principles on the UK Government's website.

Job Responsibilities

Our team of Trustees are responsible for ensuring that:

• Shape complies with its Memorandum and Articles of Association, and that it pursues only the objectives which are defined in it
• Shape complies with charity law, employment law and other relevant legislation or regulations
• Shape is financially viable
• the Board is defining goals and setting targets for the organisation, and that performance is evaluated against these targets
• Shape's ethos and reputation are safeguarded
• Administration is effective and efficient and we are accountable to our stakeholders and funders

The Board are also responsible for:

• Contributing to the Board's role in giving firm strategic direction
• Appointing the Chief Executive and monitoring their performance
• Sitting on appraisal, recruitment and disciplinary panels, as required
• Attending either the Finance, HR and Risk, or Programme and Development Sub Committees