Service manager support volunteer roles

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

YES is seeking a Trustee with fundraising expertise to join our Board and support the
long-term sustainability and growth of our charity, which is dedicated to improving the
mental health and wellbeing of children and young people.

As a Trustee, you will share collective responsibility for the charity’s governance,
strategic direction, and public benefit. As the Board’s lead Trustee for fundraising, you
will provide insight, oversight, and constructive challenge, drawing on your professional
fundraising experience.

Key Responsibilities

• Act as the Board’s lead Trustee for fundraising.
• Support the development and oversight of YES’s fundraising strategy.
• Provide guidance and challenge in relation to funding applications and income generation activity.
• Keep the Board informed of fundraising regulation, compliance, and best practice.
• Contribute a fundraising perspective to policy and strategic decision-making.

About You

You will bring relevant fundraising experience, strong communication skills, and a
commitment to good governance. You will be confident providing constructive
challenge and able to work collaboratively with fellow Trustees and the executive team.
Previous trustee experience is welcome but not essential.

Inclusion

YES values the insight that lived experience brings to effective governance. We
particularly welcome applications from people with diverse lived experience,
including LGBTQ+ communities, global majority backgrounds, and lived experience of
mental health challenges.
 

*This position is based in Uganda between late June and early September 2026. You will need to be available for some weeks during this period. Duration of availability can be discussed.*

About EPAfrica
Education Partnerships Africa (EPAfrica) is a volunteer-led organisation with a mission to improve secondary education in East Africa and create opportunities for young people. EPAfrica partners directly with schools to support their self-driven growth through establishing a strong resource base and implementing holistic development programs. The organisation is dedicated to making a sustainable impact by investing in both infrastructure and the long-term capabilities of partner schools. 

Role Description
As a Project Manager (PM), you will lead EPAfrica’s Summer Team, which is our in-country leadership group responsible for overseeing and supporting Project Associates to deliver meaningful programmes of investment in Ugandan schools. You’ll take on a leadership role that blends operational oversight, pastoral care, and high-level decision-making to ensure the success and safety of our summer projects. This is a unique opportunity to develop leadership skills, contribute meaningfully to international development, and support passionate volunteers in-country.

Key Responsibilities
•⁠  ⁠Direct managerial responsibility for our volunteers in-country, including our Project Associates and a “Summer Team” of coordinators. 

•⁠  ⁠Lead and support a cohort of Project Associates throughout their placements in partner schools, including:

* Delivering trainings on topics such as project management, effective international development practices, safety and wellbeing, and cross-cultural communication

* Provide pastoral support and act as the first point of contact for volunteers in-country

* Oversee project progress, supporting Project Associates in addressing challenges, and ensuring investment projects stay aligned with EPAfrica’s mission and theory of change

•⁠  ⁠Implement our in-country monitoring and evaluation programme, enabling us to effectively plan for and deliver future investments. This includes: 

* Monitoring visits to current & recent investment schools to gauge impact of EPAfrica’s work

* Assessment visits to potential future EPAfrica participant schools

•⁠  ⁠Staying up-to-date research into developments in the Kenyan education system and potential impacts on our work

•⁠  ⁠Maintaining relationships with our network of local partners.

•⁠  ⁠Manage risks and implement an emergency response to any crises that might arise. 

•⁠  ⁠Maintain clear and proactive communication with the central UK-based charity team.

Who we are looking for
•⁠  ⁠Strong familiarity with, and demonstrated interest in, EPAfrica’s values and operating model.

•⁠  ⁠A keen demonstrated interest in grassroots international development is required; previous experience in East Africa (volunteering, fieldwork, or prior work experience) is an advantage.

•⁠  ⁠Experience managing teams to deliver project-based work, leading by example. 

•⁠  ⁠Effective communication skills and the ability to work with stakeholders from a variety of cultures and backgrounds. 

•⁠  ⁠Demonstrated ability to take initiative and solve problems under pressure, with good judgement, and decision-making skills.

•⁠  ⁠Willingness to operate in a challenging, fast-paced environment, taking accountability for team decisions.

•⁠  ⁠Experience as a Project Associate or previous Summer Team involvement with EPAfrica preferred.

What you will gain
•⁠  ⁠Hands-on leadership and project management experience. 

•⁠  ⁠Exposure to international development at a grassroots level, with concrete opportunities to deliver meaningful work.

•⁠  ⁠A rich cultural experience and the opportunity to immerse yourself in semi-rural communities in Uganda. 

•⁠  ⁠Volunteers benefit from one week’s holiday in the middle of the programme, allowing the opportunity to explore the rest of the country. 

•⁠  ⁠Opportunity to lead a team of passionate, like-minded individuals and build a strong professional network within the charity and our wider community.

•⁠  ⁠A standout experience for your CV, and the chance to develop transferable skills in stakeholder management, communication, logistics, and more. Previous EPAfrica volunteers have leveraged their experience with us to secure roles with the FCDO, WHO, UN, Civil Service and in a variety of consultancies. 

The Commitment
The Project Manager role lasts for ten weeks from late June to early September, with limited flexibility on start and finish dates. There will be some UK-based training in advance of the placement, with preparation beginning in June. 

Location: Mbarara, Uganda

Compensation: Non-salaried placement, with the following expenses covered:

•⁠  ⁠Flights: Round-trip flights to Kampala, and internal travel from Kampala to Mbarara, covered.

•⁠  ⁠Accommodation: Fully covered throughout the EPAfrica summer. No contribution required towards rent or utilities.

•⁠  ⁠Programme delivery costs: All costs associated with programme delivery paid for by the charity.

•⁠  ⁠Additional Costs: Limited personal subsistence costs, plus any personal travel elsewhere within Uganda (e.g., for your holiday week). 

Interested?

We’d love to hear from you! If you’re enthusiastic about education, development, and making a difference, this is a unique opportunity to get involved and get hands-on, meaningful experience delivering grassroots international development projects in Uganda. 

Feel free to message us on LinkedIn, Instagram or get in touch via email. 

You can apply through the link on our website or directly on here using the following:

google forms:https://forms.gle/mm4gojFD9xkTrpJ98

Role  Overview
We are seeking dedicated and compassionate Volunteers to join our new drop in group in Herford that take place on 2nd Thursday of month, 10:30-12:30. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

This role is perfect for retired healthcare or student healthcare professionals or trainee speech and language students.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable.
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Port Talbot Shop:

Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.

It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.

The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.

The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.

Considerations:

Age requirement: 16+

Location:Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB  

Commitment:Our shops operate Monday-Sunday, 9am-5pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

We are also looking for volunteers with a knowledge of jewellery and books.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms. We are particularly looking for till cover just now.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The Chestnut Tree House Shop in Bognor town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

SLOW, an award-winning charity supporting bereaved families, is excited to welcome an experienced Chair to lead our Board of Trustees, when our current Chair retires in June 2026. The appointee will be tasked with moving the organisation to the next level in delivering the sustainable growth of its bereavement services. 

The Chair of SLOW is entrusted with the vital task of leading the Board of Trustees and its Director to ensure it fulfils its legal and governance responsibilities while remaining true to the mission and values of the charity.

This is an exciting opportunity for an engaged individual to come into SLOW and utilise their extensive charity governance experience to help the charity on its strategic journey. As the Chair of the Board of Trustees, you will play a pivotal role in guiding and further developing the charity's strategic direction and acting as an ambassador for the organisation. The Chair will be required to lead the Board to consensus-based decisions, as well as provide strategic and critical support to its Director. The Chair will ensure that the organisation continues to fulfil its objectives and work towards its goals and mission, while also promoting the highest standards of charity governance. The Chair reports to the Board of Trustees. 

To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.

It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.

Benefits

• FREE DBS.
• Discounted food.
• Store discount.
• Volunteer from home.
• Above all you will be making a positive difference in your befriendee’s life.
• As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
• You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
• Training opportunities,
• Volunteering experience
• Detailed references will be provided.

​

Trustee Opportunities

Hodan  is a small but long-established voluntary organisation in North Kensington, focusing on advice, support and wellbeing for the Somali community and other racially minoritised groups in West London. It is a registered charity operated as a company limited by guarantee.

We are looking for two new Trustees who can help us increase our reach, attract new funding, and continue to develop our services. We are particularly keen to recruit members of the local community in West London who have one or more of the following:

· Lived experience of issues faced by our service users, e.g., economic disadvantage, unemployment or unstable employment, migration, racism / discrimination, digital exclusion, and/or social isolation

· Experience in marketing, PR, or event management

· Experience in fundraising, especially non-grant approaches (e.g., corporate social responsibility, individual philanthropy, or building a supporter base)

· Experience of working with children and young people from racially minoritised backgrounds and/or in disadvantaged neighbourhoods.

· Experience in charity leadership and governance

Board meetings are held every three months at Canalside House, Ladbroke Grove. The Board is responsible for setting the strategy and policies of Hodan, and guides and supports the Executive Director and staff.

Could your leadership skills help shape the future of a Hopian?  Hopian is a registered charity that provides advice and support for adults and children who have experienced Domestic Violence and Abuse through the provision of refuge accommodation and community support services.  We also provide support and access to counselling for people affected by Child Sexual Exploitation.

The Role of Trustee and executive Trustee roles are voluntary positions. A Trustee for the Board is expected to meet the requirements of the board in line with the charities governing documents, governing good practice and legal requirements.  We also have a vacancy for a Treasurer should you be interested please visit our Hopian website - recruiter link below for further details.

Trustee Responsibilities :

The Board as a whole is collectively responsible for the success of the charity. A Trustee is a Board Member and has a number of responsibilities in order to ensure robust management of the charity including:

• Make decisions objectively in the interests of the charity.
• Implement Hopian’s Vision, Mission, and Values.
• Lead on the aims and objectives of Hopian by raising awareness of domestic and sexual abuse, and child sexual exploitation and abuse and its impact on individuals and their families.

Trustee Duties :

• Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
• Ensuring that the organisation complies with its governing document (i.e. constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations.
• Ensuring that the organisation applies its resources in pursuance of its charitable objects (i.e., the charity must not spend money on activities that are not included in its own objects) .
• Ensuring that the organisation defines its goals and evaluates performance against agreed targets.
• Safeguarding the good name and values of the organisation.
• Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensuring the financial stability of the organisation.
• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.
• To work in the interests of the charity and not for personal gain.
• To ensure that the Board Members takes proper professional advice on matters in which it does not have competence.
• Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Tasks:

• To work with other Board Members to form an effective governing body for the charity.
• To attend meetings and to read papers in advance of meetings.
• Ensure that the charity’s focus places services users centrally.
• To understand and be committed to the mission of the charity.
• To maintain a long-term overview of the charity and its work.
• To make strategic and major decisions about the charity objectives, policies and procedures.
• To attend sub-group meetings as appropriate.
• To participate in other tasks that may arise from time to time such as interviewing for new staff, helping with appeals and fundraising.
• To keep informed about the activities of the charity and wider issues which affect its work.
• To monitor and evaluate the work of the charity on a regular basis. This includes receiving reports from staff, staff supervision, receiving feedback from service users and other agencies .
• To ensure that the charity is a good employer of its paid and voluntary staff .
• Provide opportunity for staff to meet with the board.

Person Specification

We are looking for a  Trustee who has an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. It is expected that a Trustee takes ownership to develop and maintain this understanding and application of duties. In addition to having:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• An ability to work effectively as a member of a team.
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Experience & Knowledge

• Understanding and evidence of commitment to equal opportunities and diversity statement 
• Be objective and unbiased 
• Be supportive and approachable 

Time Requirements

To be able to attend scheduled committee meetings each year and read papers for each board meeting. To be available to for consultation, support and guidance on an ad hoc basis. Much of this contact will be via online, telephone or email.

Do you want to support kidney patients and their families? Do you want to be part of a large team of volunteers, within a national charity? Do you want to make a difference in the lives of Welsh kidney patients and their families?

“I draw on my personal experience of kidney disease to support others during their kidney journey; providing information, advice and emotional support to anyone affected by kidney disease” –Volunteer

Organisation

Popham Kidney Support

Organisation Overview

Popham Kidney Support is a leading kidney charity based in Swansea, dedicated to improving the quality of life for children, young people, and adults living with kidney disease across Wales. The charity was founded in 2013 in memory of Paul Popham and received full charitable status in 2015. Its mission is simple: to ensure that no kidney patient faces their journey alone.

The organisation provides a wide range of services designed to support emotional, physical, and financial wellbeing. These include peer mentoring, counselling, Kidney Café support groups, welfare advice, patient grants, education programmes, and wellbeing initiatives such as activity weekends and involvement in transplant sports.

As a trusted voice for kidney patients in Wales, Popham Kidney Support collaborates with clinical teams, other charities, and Welsh communities to advocate for better services and improved patient experience. Its impact has been recognised nationally — in 2025, the charity was honoured with The King’s Award for Voluntary Service, the highest award for voluntary groups in the UK.

With a growing network of volunteers, peer mentors, supporters, and community partners, Popham Kidney Support continues to expand its reach, championing compassionate, patient‑centred care across Wales

Role Title

Treasurer, Board of Trustees

Location of Position

Wales Wide – Remote. (The Charity is based in Swansea, covers Wales)

Responsible to

Chair of Trustees

Purpose/Summary of Role

The Treasurer is a trustee responsible for overseeing the financial affairs of the organisation, ensuring that finances are managed in line with legal requirements, good practice, and the organisation’s charitable aims.

Key Responsibilities

Financial Leadership

• Ensure the organisation’s financial resources are managed responsibly and sustainably.
• Lead on financial strategy, planning, and risk management.
• Oversee the development of annual budgets and financial forecasts.
•  

Financial Monitoring and Reporting

• Present clear, accurate financial reports to the Board.
• Monitor financial performance and alert the Board to any risks or variances.
• Ensure proper accounting records are kept in line with legal requirements.

Compliance and Governance

• Ensure the organisation complies with financial regulations, charity law, Companies House regulations (if applicable), and funder requirements.
• Support the preparation and submission of annual accounts, reports, and returns.

Internal Processes

• Oversee financial controls, reserves, and investment policies.
• Support staff or volunteers responsible for day‑to‑day financial administration (e.g., bookkeeping, payroll).

Supporting Fundraising & Sustainability

• Provide insight on financial implications of fundraising plans, grants, and new projects.
• Ensure restricted funds are managed and reported correctly.

Time Commitment

Typically 4–8 board meetings per year + financial oversight duties

Person Specification

 Essential

• Financial literacy and experience managing budgets.
• Ability to interpret financial information and communicate it clearly.
• Strong analytical and organisational skills.
• Commitment to the organisation’s values, aims, and governance responsibilities.

Desirable

• Professional accountancy qualification (e.g., ACCA, CIMA, ICAEW).
• Experience in charity finance, SORP, or non‑profit financial management.
• Familiarity with financial software (e.g., QuickBooks, Xero, Sage

Training and Support

· PKS Trustee Induction

· Safeguarding

·Various training courses relating to governance

Reimbursement of Expenses- Voluntary (reasonable expenses reimbursed)

Benefits to being a Trustee

Becoming a Trustee with Popham Kidney Support (PKS) means joining a passionate, award‑winning charity dedicated to ensuring that no kidney patient in Wales faces their journey alone. It is a meaningful way to contribute to a cause that transforms lives every day.

1. Make a Tangible Difference to Kidney Patients Across Wales

As a trustee, you directly influence services that support emotional, physical, and financial wellbeing — including peer mentoring, counselling, grants, Kidney Cafés, activity programmes, and more. Your decisions help improve the day‑to‑day lives of children, young people, adults, and families affected by kidney disease.

2. Shape the Strategic Future of an Award‑Winning Charity

Popham Kidney Support has been formally recognised with The King’s Award for Voluntary Service — the highest honour for volunteer groups in the UK. Joining the Board means contributing to a respected, ambitious organisation that continues to expand its impact and drive positive change.

3. Develop High‑Level Leadership & Governance Skills

Trustees gain valuable experience in:

• Strategic and organisational planning
• Financial oversight
• Governance and risk management
• Charity law and regulatory compliance

This is ideal professional development for anyone seeking board-level experience or aspiring to leadership roles.

4. Be Part of a Warm, Supportive Community

At PKS, lived experience, compassion, and community spirit are at the heart of everything we do. As a trustee, you’ll work alongside:

• Dedicated volunteers and peer mentors
• A committed senior team
• Patients and families whose stories inspire change

You join a community that supports each other as much as it supports the people we serve.

5. Strengthen Your Professional Profile

Being a trustee demonstrates:

• Leadership
• Integrity
• Strategic thinking
• Commitment to social impact

It is a strong addition to any CV, career portfolio, or personal development journey.

 6. Use Your Skills — or Lived Experience — for Good

Whether your strengths lie in finance, governance, HR, communications, community engagement, healthcare insight, or lived experience as a kidney patient or carer, your voice matters. Trusteeship gives you the chance to use what you know to create real, lasting change.

7. Enjoy Personal Fulfilment Through Purposeful Work

Trustees often describe the role as:

• Inspiring
• Emotionally rewarding
• A unique opportunity to “give back”
• A chance to leave a positive legacy

Your contribution helps ensure that every kidney patient in Wales has access to the support they need — emotionally, physically, and practically.

8. Contribute to a Legacy of Compassion and Progress

PKS was founded in memory of Paul Popham and has grown into a national support organisation. As a trustee, you help carry that legacy forward, ensuring that every person affected by kidney disease feels supported, valued, and empowered.

Application Procedure

·CV to Lynne Orton Chair of Trustees

·Informal interview with Chair of Trustees and CEO

·Trustee application form, DBS & references

·Application presented to board

·Decision communicated in writing from Chair of Trustees

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.