Social welfare volunteer roles

We are looking for volunteers who can offer time, conversation and companionship to older clients in and around Central London.

You can support someone by:

· Spending time with them in person

· Speaking with them regularly by phone

Your time and kindness can help older people feel more connected, happier and less alone.

What You’ll Do

You could be visiting someone at home or accompanying them in their community, chatting in coffee shops or talking while you walk. What you do will depend on what the client would like. Our clients are older Scots aged 60 plus who simply want to enjoy activities many of us take for granted.

As one of our volunteers once said, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Current Locations

Our current waiting list has clients in Stockwell, Hackney, Putney and Stepney Green. Locations will change as more referrals are made. If you want to make a difference to an older person’s wellbeing, please contact us — we may have a client in your area.

Time Commitment

Meetings are weekly or fortnightly for at least six months, although most volunteers stay involved for longer because they enjoy what they do. Phone calls are weekly and can be made from any quiet space at home or at work.

Who This Role Is For

This could be an ideal opportunity to gain practical experience of working with adults in a health and social care setting. It may also suit anyone who enjoys meeting new people and making their lives a little brighter.

Skills and Qualities Required

· Good communication and listening skills, including spoken English

· Friendly, warm and non-judgemental

· Honest, reliable and committed

· Empathetic

· Understanding of the importance of confidentiality and boundaries, which will be covered in training

Checks and References

An enhanced DBS check will be processed for successful applicants and two references are required.

Training and Support

We provide training before you start, ongoing support once you are matched, out-of-pocket expenses, references, social events and newsletters. The training will start in September. 

Please contact us for more information, and a very warm welcome.

Please note, we are unable to respond from 14th to end of August 26. 

Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Join our team of befrienders!

You will support us to reach some of the most isolated adults in your community, including individuals with complex needs, to reduce feelings of loneliness, build meaningful friendships, and improvement well-being. You will support people to recite a passion for a hobby or an interest, or encourage them to explore and participate in new social activities.

Through regular companionship and encouragement, you will help individuals rebuild their lives beyond crisis, increase their confidence, and strengthen their connection with their local community.

This is a complex needs service, and we are looking for volunteers who are confident, non-judgemental, and are able to support individuals facing a range of challenges.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.

You will support individuals to rebuild their lives beyond crisis.

Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are You Creative, Organised, and Passionate About Making a Difference?

Turn your ideas into meaningful experiences as an Activity Coordinator Volunteer. You'll help plan and deliver fun, engaging activities that promote wellbeing, build confidence, and bring people together.

From arts and crafts and games to wellbeing sessions, themed events, and community outings, every activity you support will help create connections, inspire smiles, and make a positive impact on people's lives.

What you will be doing

• Support the planning and delivery of activities based on the interests of service users
• Help facilitate social groups such as coffee mornings, walking groups, and activity workshops.
• Encourage participation and help create a welcoming, inclusive environment.
• Build positive relationships with service users and support them to develop confidence and social connections.
• Work alongside staff to identify new activity ideas and opportunities.
• Assist with setting up and tidying away activities where required
• Provide occasional one-to-one support, such as accompanying service users to appointments, shopping trips, or community activities.

The skills you need

• Friendly, approachable, and a good listener
• Organised and dependable.
• Confident engaging with a diverse range of people.
• Creative and interested in helping others try new activities.
• Respectful of confidentiality and professional boundaries
• Able to work as part of a team.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Walking Group Volunteers help service users build confidence, improve wellbeing, and reduce social isolation by supporting them to take part in regular group walks in their local community. The role also includes light shopping support—helping individuals access local shops, build independence, and feel more comfortable navigating their community.

What you will be doing

• Encourage conversation, connection, and gentle physical activity in a supportive and friendly environment, helping service users feel safe, included, and confident during walks.
• Create an inclusive, encouraging atmosphere where service users can build social skills, connect with others, and increase self esteem.
• Provide light, practical support with shopping trips, such as visiting local shops before or after walks.
• Help service users plan small shopping tasks (e.g., picking up essentials).
• Lead or co lead regular walking sessions with service users in local parks, streets, and community areas.
• Encourage independence while offering reassurance and support with navigating shops, queues, and payment if needed.
• Assist service users in becoming more familiar with their neighbourhood, including shops, parks, cafes, and community spaces
• Help identify opportunities to take part in local activities that promote independence and wellbeing.
• Report any concerns or changes in a service user’s wellbeing to staff promptly.

The skills you need

• Friendly, patient, and supportive
• Good communication and listening skills
• Empathetic and encouraging
• Reliable and able to maintain professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

We are looking for a friendly and reliable, qualified volunteer to support a small fishing group. The aim of the group is to reduce social isolation and support wellbeing by creating a relaxed, welcoming space where people can enjoy being outdoors, learn basic fishing skills, and connect with others.

What you will be doing

• Supporting and engaging a small group during relaxed, beginner friendly fishing sessions
• Demonstrating basic coarse fishing techniques and helping clients build confidence
• Encouraging gentle conversation and positive social interaction in a calm, outdoor setting
• Provide a listening ear and friendly, non-judgmental support and encouragement
• Helping to create a safe, inclusive and supportive group environment
• Feedback any relevant observations after sessions
• Supporting with setting up and packing away shared equipment

The skills you need

• A friendly, patient and approachable manner
• Confidence engaging with people who may experience loneliness, low mood or mental health challenges

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

We are seeking Volunteer Drivers, to provide transport in their own vehicle, bringing Friends (people who use our services) to and returning them home from an Archway supportive social group. Occasionally we organise Archway Fundraising activities or events where may be asked to provide transport to an Archway Fundraising activity or event.  Some Archway Friends (people who use our services) are unable to attend a supportive social group independently, mainly due to physical barriers to public transport. Transport delivered by volunteers enables Friends to access the supportive social group, in turn alleviating loneliness. The groups may be the only opportunity for Friends to meet with others. Each Friend is invited to one group per month either in Oxford or Abingdon so transport volunteers usually offer one trip per month or more if they like.

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.

Befriender Volunteers play a key role in supporting individuals as they move on from our services and begin to live more independently. This role helps individuals stay connected, build stability, and feel confident in their next steps. Volunteers provide emotional support, practical assistance, and companionship to help people achieve their personal goals and stay engaged with their community.

What you will be doing

• Carry out regular check-ins—via phone, online, or in person—to help service users feel supported after leaving the service. Provide friendly visits where appropriate, offering a listening ear and encouragement during the transition to independent living
• Support individuals to build links within their local community, such as identifying clubs, social groups, local activities, or places of interest based on their personal goals.
• Encourage service users to take part in community events and build social connections that promote long-term wellbeing.
• Accompany service users to view potential properties where needed. Provide assistance exploring practical items or resources they may need after moving on, such as furniture options, budgeting tools, or local amenities.
• support service users to attend GP or other health appointments, helping reduce anxiety and build confidence in navigating services.
• Help individuals develop social skills, communication skills, and confidence through positive interactions and gentle encouragement. Providing motivation and reassurance as they work towards independent living goals.
• Support service users to access and participate in our online activities, helping them build digital confidence and stay connected. Assist with basic digital navigation, where needed (e.g., joining online groups, using communication platforms, accessing resources).

The skills you need

• Good communication skills
• Friendly and calm nature
• Mental health experience who feels strong enough to help others
• Willingness to listen to people with a genuine enthusiasm to support others
• Confident, sympathetic and can inspire trust and able to maintain boundaries in a non-judgemental way
• Warm, friendly, and non-judgemental approach
• Good communication and listening skills
• Patience and empathy
• Ability to maintain professional boundaries
• Reliability and consistency

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

The role of a Volunteer Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation. This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.

Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective. As a Volunteer Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members.

It is critical that as a Caseworker: 

- You have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time).

- You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world.

- You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.

To guarantee stability of service this Volunteer Casework role asks for a minimum commitment of 2 days per week over 6 months minimum.

As a full member of our multidisciplinary team and our therapeutic community you would be expected to volunteer regular hours, with the understanding and appreciation that you give your time freely and that there is flexibility to review with your Baobab supporter.

Quartet’s Board of Trustees helps set our strategic direction, provides leadership and support to our staff team, and makes sure the organisation is well governed. 

As a Trustee, you will work with other Board members to form an effective and accountable governing body. Together, Trustees provide leadership and support for the dedicated staff team delivering Quartet’s strategic plan.

The skills and experience we’re looking for

Trustees come from all walks of life, and we want our Board and wider organisation to reflect the diverse communities of the West of England. If you have never been a charity trustee or sat on a board before, please still consider applying or getting in touch to discuss the role.

We are interested in hearing from people who are committed to Quartet’s mission, strategy and values. You will need the judgement, integrity and collaborative approach to fulfil charity trustee responsibilities and contribute to effective strategic governance.

We would also welcome experience or insight relevant to Quartet’s work and strategy. This could include community engagement and social welfare, grant-making, philanthropy, wealth advice, finance and accountancy, law, property, charity governance, or experience in the public or voluntary sectors. We are also interested in people who understand the needs and diversity of Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire.

Trustees are expected to attend four board meetings a year and are asked to join one of our four sub-committees which report to the board, each of which normally meets three or four times per year. There may also be occasional panel meetings, events, training and other opportunities to get involved.

We have an elderly client in Luton, LU1 who would like someone to visit her at home once a week, or perhaps fortnighly with a phone call in between visits. She moved to Luton from Scotland many years ago and spends most of her days alone at home which understandably gets her down.  She has a supportive daughter who works full time and a friend who drops by when she can. 

As her befriender, you will provide companionship: friendly conversation and a non-judgemental listen ear, to help make her day a little brighter. Your gift of time, and your companionship will help to break the monotomy of sitting alone at home and will give her something to look forward to. Meetings will be in her flat, or in the communal garden when the weather allows. 

You need to be reliable, friendly and caring,English speaking and a good listener for easy conversations.  You should also be able to commit to befriending for at least 6 months.  Its worth noting that most of our volunteers stay involved for longer, only because they enjoy what they do. 

Befriending is a very easy way to help someone who is struggling and can be very rewarding, in fact you might both look forward to your meetings . It can also provide a great opportunity to gain practical experience of working with older adults in the community for anyone who is considering social or care work as a career. 

We provide training before you start and ongoing support once you are matched, we also reimburse expenses for travel and refreshments. Two references are required and an enhanced DBS check will be processed. 

If you live in or around Luton and have one or two hours to spare on a regular basis, please get in touch. 

Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers. We are looking for a volunteer to facilitate a Men’s group. The group provides a safe, welcoming place for people to meet, share experiences and support each other’s growth. We’d love to find a resident in Haringey, but this is not essential for the role.

What you will be doing

• Facilitate discussions
• Create a supportive environment for men to connect, share experiences, and empower each other
• Prepare hot drinks and snacks
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings.

The skills you need

• Ability to create and maintain a safe environment where participants’ thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Experience of facilitating groups.
• Strong listening and communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

We’re looking for a warm, British Sign Language Volunteer to provide in house support to Deaf women living in our refuge. This role is all about connection, inclusion and helping women feel fully involved in day to day life within the service.

As a BSL Volunteer, you’ll support communication between service users and staff, help women engage in activities, and be a friendly, reassuring presence in the house.

What you will be doing

• Providing British Sign Language support to Deaf service users within the refuge
• Supporting women to take part in activities
• Helping women communicate their needs to staff
• Offering support with appointments, as and when needed

The skills you need

• Fluent or confident British Sign Language users
• Friendly, patient, and inclusive, with a genuine interest in supporting women
• Able to communicate professionally and sensitively within a refuge setting

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun