Stories volunteer roles

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 3 Hours per Action

Key requirements

• One reference

Location

Region

• North East

Additional location information

• This role will be based at home and in your local area.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people. • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Effective communication skills. • An outgoing friendly approach to meeting new people. • Confidence in using a smart phone and email and engaging in meetings via video calls.

Role Description:

This role sits within our Men’s Minds project, based in Feltham, Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Volunteer Group Facilitator will be to independently run a men’s group in line with WL Mind core values. This volunteer role is suitable for people with experience and interest in facilitating groups for men. In liaison with the Co-ordinator you will be responsible for planning and delivering groups. You will help support set up and clear up the weekly groups.

Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals.

We are looking for someone who

• Someone who identifies as male
• Has lived experience of mental health challenges
• Are a non-judgmental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
• Are comfortable with co-producing and co-facilitating peer led workshops
• To assist the Project Coordinator with admin and planning
• Are able to take on any ad hoc admin/support responsibilities
• Knowledge around safeguarding policies and procedures
• Knowledge and experience of risk management

Time commitment and expenses:

• Flexible hours between Monday-Thurs. We are looking for someone to commit to a minimum of at least 1 or 2 activities a week.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.
   

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector. We would be keen to work with you to develop your own interests and use your existing skills to support the project.

Please tell us why you would like to volunteer at Men’s Minds at WL Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)

Job Description:

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.
We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.

Purpose
To manage and grow our social media presence through creative content, audience engagement, and analysing audience engagement to help amplify WFRC’s mission.

Main Duties & Responsibilities

• Help create, implement, and maintain a social media strategy and content plan
• Use social media platforms to promote the activities, impact, and achievements of WFRC
• Keep social media channels regularly updated with engaging and relevant content
• Encourage audience interaction by increasing comments, shares, and engagement across platforms
• Ensure communications reach a wide range of local stakeholders and diverse audiences
• Develop and manage content for our website and social media platforms, including Twitter/X, Instagram, Facebook, TikTok, and YouTube
• Identify and select the most effective channels to engage our diverse audiences
• Stay up to date with WFRC events, projects, and news, identifying key opportunities for promotion across social media channels
• Develop publicity materials and communication approaches to better engage underrepresented communities
• Visit projects and attend events to gather content and write articles or stories for our blog and online platforms
• Manage the organisation, filing, and archiving of photographs, videos, and other digital media content

Qualifications:

• Experience managing social media accounts for a charity, organisation, business, personal project, or student initiative is preferred.
• Familiarity with social media platforms including Facebook, Instagram, TikTok, X/Twitter, and YouTube.
• Experience using content creation and design tools such as Canva, CapCut, Adobe Express, or similar platforms is an advantage.
• Strong communication skills with the ability to create engaging content for diverse audiences.
• Creative thinking skills with the ability to develop new ideas, campaigns, and promotional content.
• Ability to work independently while also collaborating effectively with staff, volunteers, and community members.
• Interest or experience in community work, charities, or social impact initiatives is desirable.
• A passion for our mission and a commitment to helping us increase our impact and strengthen community engagement.

Job Type: Volunteer

Benefits:
Flexitime
Store discount

Work Location: In person

About Us
Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.

Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support.

As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.

About the Role
We are looking for enthusiastic and confident Charity Ambassadors who are passionate about giving back to their community and making a difference, to help raise awareness of our work. This is a rewarding and flexible role, ideal for individuals who enjoy meeting new people and speaking in public.

As a Charity Ambassador, you will represent Age UK Buckinghamshire at a range of events and settings such as community groups, Rotary Clubs, Church groups, and other local events and venues. You will help raise awareness of the support available to older people, providing information about our services and how people can access advice, practical help, and companionship when they need it.

You will also share the impact of our work by bringing it to life through real examples and stories, helping others understand the real difference this support makes to older people’s lives. By demonstrating this impact, you will highlight why support through fundraising, volunteering, and partnership opportunities is so important in helping us reach more people in need.

Key Responsibilities

• Deliver engaging presentations and talks about Age UK Buckinghamshire’s work
• Represent the charity at community events, meetings, and local groups
• Help raise awareness of services available to older people
• Promoting planned fundraising initiatives and activities.
• Thank and recognise supporters and fundraisers within the community
• Assist in reviewing, adapting, and improving presentation materials (e.g. PowerPoint slides)
• Act as a positive and professional ambassador for the organisation

What You’ll Gain

• The opportunity to make a meaningful difference in your community
• Experience in public speaking and community engagement
• The chance to work alongside our Community Engagement, Fundraising, and Services teams
• Full training, including opportunities to shadow our services, and ongoing support from our team
• Reimbursement of reasonable travel expenses
• A chance to be part of a friendly and supportive charity network

Time commitment

This is a flexible role to suit your availability. Charity Ambassadors will be contacted as appropriate and offered the opportunity to attend events to which we are invited. Talks and events may be delivered alongside another volunteer or staff member, or occasionally independently.

Training & Support

All Charity Ambassadors will receive training, resources, and guidance to help them feel confident in delivering presentations and representing the charity. This will include opportunities to shadow our services and gain a deeper understanding of the support we provide to older people.

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 3 Hours per Action

Key requirements

• One reference

Location

Region

• North East, South West, Yorkshire and the Humber, North West

Additional location information

• This role will be based at home and in your local area.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people. • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Effective communication skills. • An outgoing friendly approach to meeting new people. • Confidence in using a smart phone and email and engaging in meetings via video calls.

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada, Australia & USA.

Role Summary

To bring our vision to life, you will play a pivotal role in developing and executing our social

media strategy. You will be responsible for creating engaging and meaningful content that

resonates with our audience, promotes our educational programs, and nurtures our

community’s spiritual development.

Key tasks

• Social Media Strategy: Develop and execute a comprehensive social media strategy

aligned with Roots Academy’s mission and goals.

• Content Creation: Create compelling and informative social media content, including

posts, videos, graphics, and stories, that reflects our values and engages our target audience.

• Community Engagement: Build and nurture a vibrant online community by responding to comments, messages, and inquiries in a timely and respectful manner.

• Content Calendar: Maintain a content calendar to ensure a consistent posting schedule and to plan for special events, holidays, and campaigns.

• Audience Growth: Implement strategies to increase our social media following and engagement, including the use of hashtags, collaborations, and promotions.

• Analytics and Reporting: Monitor social media metrics, track campaign performance, and provide regular reports with insights and recommendations for improvement.

• Brand Consistency: Ensure that all social media content adheres to Roots Academy’s branding guidelines and reflects our core values.

• Collaboration: Work closely with other teams to align social media efforts with broader organisational objectives.

What we’re looking for

• Strong understanding of Islamic values and the ability to communicate and promote them effectively.

• Proven experience in social media management, preferably in an educational or nonprofit context.

• Excellent written and verbal communication skills

• Proficiency in social media management tools and platforms.

• Creative thinking and the ability to develop engaging content.

• Strong analytical skills for tracking and evaluating social media performance.

• Understanding of social media advertising and paid promotion.

• Community management experience with the ability to maintain a positive and respectful online environment.

• Graphic Design Software - Basic knowledge of graphic design software like Canva, and Adobe Creative Suite for creating or editing marketing materials.

What we have to offer

• Be part of a team of 100+ dedicated volunteers from across the country.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Do you have a passion for African and Diaspora history and a vision for empowering communities through knowledge?

Tell My Truth and Shame the Devil C.I.C. is seeking a Volunteer African & Diaspora Book Club Coordinator to join our founding volunteer team. This role focuses on creating a welcoming learning space where community members can explore African and Diaspora history, literature and ideas together.

As Book Club Coordinator, you will organise and facilitate a book club programme that encourages reflection, discussion and shared learning. Working with the Membership Director and Community Engagement team, you will help create meaningful conversations that build knowledge, cultural pride and collective understanding.

This role blends facilitation, coordination and community engagement to support a learning space rooted in respect, curiosity and cultural awareness.

Experience, Qualifications and Requirements

Essential / Highly Valued Experience

• Knowledge or strong interest in African and Diaspora history, literature, and cultural movements

• Experience facilitating discussions, learning groups, or community programmes

• Strong communication and group facilitation skills

• Ability to create inclusive spaces for respectful and meaningful discussion

• Confidence guiding conversations about history, identity, power and social change

• Good organisational skills for planning sessions and coordinating participants

• Commitment to community learning and cultural awareness

• Reliability and a collaborative approach to working with others

Desirable

• Experience using digital tools for online meetings, shared documents, or community platforms
   

Qualifications

Formal qualifications in history, education, cultural studies or related fields are welcome but not required. Relevant experience, community knowledge, or lived experience are equally valued.

Key Responsibilities (Reduced)

• Select books and reading materials focused on African and Diaspora history and culture.

• Plan and facilitate regular book club discussions online or in person.

• Encourage thoughtful and respectful conversations about the readings.

• Support participants to reflect on historical and contemporary themes.

• Invite guest speakers or contributors when appropriate.

• Share discussion materials and resources with participants.

• Capture key insights and feedback to help improve future sessions.

• Work with the team to align the book club with wider community programmes.

What This Role Offers You

• Leadership experience facilitating a community learning programme

• Opportunity to help people connect with African and Diaspora history and culture

• Personal growth through dialogue, reflection and cultural education

• The chance to shape a meaningful learning space within a values-led CIC

What This Role Is Not For

• Individuals seeking purely administrative work without facilitating discussions

• Those unwilling to guide conversations that explore complex historical and social themes

• People expecting rigid structures without creativity or community engagement

A Final Word

Learning is about people, not just books.

Trust grows through thoughtful facilitation, care and intellectual honesty.
Respectful handling of stories, histories and lived experiences is a responsibility.
Listening deeply and honouring diverse voices keeps learning communities strong.

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 3 Hours per Action

Key requirements

• One reference

Location

Region

• South West

Additional location information

• This role will be based at home and in your local area.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people. • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Effective communication skills. • An outgoing friendly approach to meeting new people. • Confidence in using a smart phone and email and engaging in meetings via video calls.

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 3 Hours per Action

Key requirements

• One reference

Location

Region

• Yorkshire and the Humber

Additional location information

• This role will be based at home and in your local area.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people. • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Effective communication skills. • An outgoing friendly approach to meeting new people. • Confidence in using a smart phone and email and engaging in meetings via video calls.

About Career Compass

Career Compass is a UK social mobility charity that helps sixth-form students from underrepresented backgrounds access professional careers. We connect young people with employers through work experience, mentoring, employer insight events, employability workshops and careers advice.

Since launching, we have supported over 12,500 students from more than 500 schools across the UK, helping them build confidence, develop employability skills and access opportunities they may not otherwise have.

The Opportunity

We’re looking for a creative and proactive Volunteer Social Media Manager to help grow our Instagram presence and engage more sixth-form students with the free opportunities we offer.

This is an exciting opportunity for someone with previous experience managing Instagram accounts who wants to use their skills to make a genuine social impact. You’ll play a key role in increasing our reach, inspiring young people and helping more students access life-changing career opportunities.

What You’ll Do

• Plan and schedule engaging Instagram content.
• Create and publish posts, reels, stories and carousels.
• Grow our Instagram following and increase student engagement.
• Develop content that resonates with sixth-form students (16-18-year-olds).
• Promote work experience, mentoring, employer events and career resources.
• Monitor performance and recommend ideas to improve reach and engagement.
• Keep up to date with Instagram trends and suggest new content ideas.
• Work closely with the Career Compass team to ensure content aligns with our mission and campaigns.

We’re Looking For Someone Who Has

• Previous experience managing Instagram accounts (charity, business or personal brand).
• Strong understanding of Instagram trends, engagement strategies and best practice.
• Experience creating engaging social media content using tools such as Canva or similar.
• Excellent written communication skills.
• Creativity, initiative and the ability to work independently.
• A passion for education, social mobility or supporting young people.

Time Commitment

• Approximately 1-2 hours per week.
• Fully remote.
• Flexible working around your schedule.

What You’ll Gain

• The opportunity to make a measurable difference to the lives of young people.
• Experience working with a growing national charity.
• Freedom to shape and develop our Instagram strategy.
• A professional reference upon successful completion of your volunteering.
• The chance to work alongside a passionate team committed to improving social mobility across the UK.

Why Volunteer With Us?

Every post you create has the potential to help a young person discover a career they never thought possible.

By helping Career Compass reach more students, you’ll play a direct role in widening access to professional careers and creating opportunities for thousands of young people across the UK.

If you’re passionate about social media and want to use your skills for good, we’d love to hear from you.

Love social media, photography or content creation? This is your chance to build real experience while helping a meaningful community project grow.

Join AkiOke and gain hands-on experience capturing and sharing the energy of a music club for young adults with learning difficulties.

We are looking for friendly volunteers to help grow AkiOke — a welcoming music club.

Social Media Volunteer

• Attending sessions help us with our social presence
• Help us share our story on Instagram & Facebook
• Support us in capturing the energy of the group

 Real-world experience in social media and content creation
 Hands-on photography and video skills

 Strong content for your CV or portfolio
 Opportunity to take ownership and shape our online presence
 A chance to build confidence and creative skills
 Flexible, low-pressure environment

WHO THIS ROLE SUITS:

• students or early-career creatives
• Anyone interested in social media, photography or marketing
• Friendly, reliable people who enjoy working with others
• No formal experience needed — just enthusiasm and willingness to learn

Tower Hamlets Community Leader - VOLUNTEER ROLE

Lead SUNSHINE’s mission to bring radical positivity and human connection to lonely residents across the borough

London is one of the most electric, fast-paced cities on Earth. Yet beneath the energy, a quiet crisis is unfolding.

In boroughs like Tower Hamlets, nearly 40% of adults report feeling chronically lonely or isolated. For many adults, urban isolation is a heavy, daily reality.

SUNSHINE exists to change that — boldly, joyfully, and unapologetically. We bring positivity, warmth, and human connection into the lives of people who need it most.

And now, we’re looking for a Tower Hamlets Community Leader to spearhead our borough-wide programmes, activities, and volunteer mobilisation.

This is your chance to lead a movement that helps isolated residents step out of loneliness and into community, colour, and connection.

What You’ll Lead

1. Champion SUNSHINE in Tower Hamlets

You will be the driving force behind all local activities, programmes, and community engagement that bring SUNSHINE into people’s lives.

2. Build Human Connection

Design, coordinate, and deliver positive, uplifting community activities — from social meetups to creative workshops — that help lonely residents feel seen, valued, and supported.

3. Grow a Local Volunteer Team

Recruit, inspire, and organise a small team of volunteers who will help run SUNSHINE Programmes across the borough.

4. Be the Community Voice

Engage with residents, local groups, community centres, and partner organisations to raise awareness of loneliness, reduce stigma, and invite people into our warm, welcoming spaces.

5. Bring the Borough to Life

Capture stories, moments, and impact from your activities and work with our marketing volunteers to showcase Tower Hamlets as a beacon of positivity.

Who We Need

1. A Positive Human

Someone who radiates warmth, optimism, and genuine care for people who feel alone.

2. A Community Builder

You love bringing people together, creating safe spaces, and helping others feel comfortable enough to show up.

3. An Organised Leader

You can coordinate volunteers, manage small projects, and keep activities running smoothly.

4. A Connector

You enjoy meeting new people, forming partnerships, and championing a cause that matters.

5. Empathetic & Purpose-Driven

You believe loneliness is not a personal failure — it’s a social issue. And you want to be part of the solution.

Why Lead With SUNSHINE?

1. Shape a Borough-Wide Movement

You will build the entire Tower Hamlets community programme from the ground up — a powerful leadership achievement for your CV or portfolio.

2. Creative Freedom

No corporate red tape. You can design joyful, bold, human-centred activities that disrupt the traditional charity landscape.

3. Real Human Impact

You will directly witness isolated individuals stepping out of their rooms and into community because you created a space for them.

4. Supportive Founding Team

You’ll be backed by our Founder and a growing volunteer crew who believe deeply in this mission.

5. Pure Joy

Floating bubbles, warm smiles, shared laughter, and moments of connection — you’ll help create them all.

Ready to Bring SUNSHINE to Tower Hamlets?

If you want to lead a borough-wide positivity movement and help lonely residents feel connected again, we’d love to meet you.

Let’s make something beautiful together.

SUNSHINE Charity

Shining a light on loneliness

Lead the voice of a charity that's making a difference every day.

As the Head of Communications, you'll lead the development and delivery of North West First Responder Group's communications strategy, ensuring our story reaches communities, supporters, volunteers and partners across the North West.

This is an exciting leadership opportunity for someone who is passionate about communications, marketing and public engagement. You'll oversee our communications activities, support a team of volunteer Communications Officers, and help grow our charity's profile while ensuring our messaging remains professional, engaging and consistent.

What you'll do

As Head of Communications, you will:

• Develop and implement the charity's communications and marketing strategy.
• Lead and support our team of Communications Officers.
• Oversee the creation of content across social media, our website, newsletters and other digital platforms.
• Ensure all communications reflect the charity's brand, values and objectives.
• Plan and coordinate campaigns to support fundraising, recruitment, awareness and community engagement.
• Build positive relationships with media outlets, partners and external organisations.
• Produce or oversee press releases, media statements and promotional materials.
• Monitor communications performance and identify opportunities to increase engagement and reach.
• Work closely with the Chief Executive, senior leadership team and trustees to promote key organisational priorities.

What we're looking for

We're looking for an enthusiastic leader who is:

• Experienced in communications, marketing, public relations or digital media (professional or voluntary).
• A confident writer with excellent attention to detail.
• Passionate about storytelling and community engagement.
• Experienced in managing social media platforms and digital communications.
• Organised, proactive and able to manage multiple projects.
• A supportive leader who enjoys developing and motivating volunteers.
• Creative, strategic and always looking for new ways to increase the charity's impact.

Experience within the charity sector is beneficial but not essential.

What you'll gain

By joining our Senior Leadership Team you'll receive:

• The opportunity to shape the public profile of a rapidly growing charity.
• Leadership experience within a registered charity.
• The chance to lead an enthusiastic and talented communications team.
• Access to training, mentoring and continuous professional development.
• Opportunities to work with partners, media organisations and community stakeholders.
• Recognition for helping grow awareness, volunteer recruitment and fundraising across the North West.

Every story you tell, every campaign you lead, and every volunteer you inspire helps strengthen our charity and enables us to support more Community First Responders and the communities they serve. If you're ready to lead with creativity and purpose, we'd love to hear from you.

Aim of this role
Research and Campaigns volunteers support our work to change the policies and practice that affect the lives of our clients.

As an R&C volunteer, you will be a part of the R&C team. You will:

• complete an induction to Citizens Advice and training for your role

• keep up-to-date with trends of the concerns affecting clients locally as well as areas identified by national Citizens Advice, and raise call for evidence

• research and gather quality information on key issues affecting local residents

• ensure all volunteers/staff are aware of the purpose of Research and Campaigns and how to write evidence forms

• produce useful, appealing and easily accessible campaign materials and publications for information purposes

• feed back to assessors and advisers on the results of their work and provide them with assistance in completing evidence forms

• help national Citizens Advice to carry out research about how certain issues affect clients in your local area

• gather case studies and client stories

• ensure that equality, diversity and inclusion are promoted in our R&C work

• adhere to Citizens Advice Merton and Lambeth’s (CAML) aims and principles

• comply with all relevant GDPR rules and regulations

Locations

This role is based in our Mitcham office with some occasional traveling to our other offices in Morden and Kennington. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

We will reimburse all reasonable out of pocket travel and lunch expenses.

What’s in it for you?

• make a real difference to people’s lives

• build on valuable skills such as communication, listening and problem solving, and increase your employability

• work with a range of different people, independently and in a team

• have a positive impact in your community

• be part of a friendly and supportive charity team

• develop transferable skills for employment, training or other volunteering opportunities

• have an opportunity to progress with your training and develop knowledge and skills for other roles

What we are looking for

• excellent communication skills, both written and verbal, are essential

• understanding of the importance of Research and Campaigns work in identifying key current social issues, and their potential impact on clients

• the ability to build and maintain professional relationships and contribute constructively as part of the R&C team, as well as wider CAML team

• the ability to give feedback clearly and sensitively

• good report-writing skills with the ability to condense important information and explain to a range of audiences. Able to research, analyse and explain complex information

• good organisational and time management skills with the ability to work towards set deadlines

• ability to work on own initiative, within given guidelines

• confidence in using a range of IT software to research and analyse data

Satisfactory references are required before joining the charity.

Commitment
We are looking for volunteers who are able come to our office for at least one day per week. 

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming a research and campaigns volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

How to apply
Please visit our website to find out how to apply.

The closing date for Applications is 5pm on August 31st 2026.

Applications will be reviewed after the closing date.

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.